UCSF Children’s Hospital Oakland: Pediatric Care & Info

by
Oakland, California · Pediatric Hospital Guide · Updated September 2026

UCSF Children’s Hospital Oakland address, phone, map, pediatric ER, appointments, MyChart, records, billing, parking, and visitor help

UCSF Children’s Hospital Oakland is officially UCSF Benioff Children’s Hospital Oakland, located at 747 52nd St., Oakland, CA 94609. The main hospital and outpatient clinics phone number is 510-428-3000.

This guide helps families quickly choose the right next step for pediatric emergency care, appointments, referrals, MyChart, medical records, Oakland billing, financial counseling, pharmacy, parking, visitor badges, accessibility, surgery instructions, and hospital-stay preparation.

Call Main: 510-428-3000 Pediatric Access: 877-822-4453 Pediatric ER Info Open MyChart
Emergency safety note: If your child needs immediate medical help and safe transport is not possible, call 911. UCSF Benioff Children’s pediatric emergency departments are for children, staffed by pediatric emergency-trained teams, and available 24 hours a day, 365 days a year.
Official hospital name UCSF Benioff Children’s Hospital Oakland

Commonly searched as UCSF Children’s Hospital Oakland, Children’s Hospital Oakland, or Benioff Oakland.

Main address 747 52nd St.

Oakland, CA 94609. Use this for the main hospital, pediatric ER, inpatient units, and campus navigation.

Main phone 510-428-3000

Main hospital and outpatient clinics phone number for routing, general questions, and campus connection.

Appointments & referrals 877-822-4453

Pediatric Access Center, also shown as 877-UC-CHILD, for appointments and patient referrals.

Emergency care 24/7/365 pediatric ER

The Oakland hospital includes a pediatric emergency room and Level 1 pediatric trauma center.

Parking MLK Jr. Way garage

Paid parking is available 24/7 in the garage on Martin Luther King Jr. Way between 52nd and 53rd streets.

Start here: choose the right Oakland children’s hospital action

Generic pages often stop at address and phone. This table helps families decide whether to call 911, go to the pediatric ER, schedule through Pediatric Access, contact billing, or request records.

Family need Best action Prepare before calling or going
Life-threatening emergency Call 911 if safe transport is not possible. Child’s age, symptoms, time symptoms started, medications, allergies, injury details, and possible poison or medication exposure.
Pediatric emergency care Go to UCSF Benioff Children’s Hospital Oakland at 747 52nd St., Oakland, CA 94609. Photo ID if available, insurance card if available, medication list, allergies, pediatrician name, and caregiver contact information.
Specialty appointment Call the Pediatric Access Center at 877-822-4453. Referral, diagnosis, records, test results, imaging, insurance authorization, and preferred campus or clinic location.
Direct admission or transfer Medical professionals can use Pediatric Access Center or Oakland direct admission route. Patient name, date of birth, diagnosis, isolation needs, allergies, symptoms, arrival time, referring doctor, and insurance contact.
Medical records Use MyChart when possible or contact Oakland Health Information Management. Patient name, date of birth, dates of service, requested records, recipient, and legal authorization.
Billing or insurance issue Call Patient Financial Services or Oakland financial counseling depending on the question. Bill, account number, insurance card, explanation of benefits, date of service, and assistance questions.
Visitor planning Check current visitor rules and ask the Oakland ambassador’s desk if needed. Photo ID, patient room, badge needs, mask needs, child visitor age, and respiratory-virus season restrictions.

UCSF Children’s Hospital Oakland contact directory

Use the correct number for main hospital routing, appointments, billing, records, patient rooms, interpreter support, pharmacy, or family support.

Department or need Phone / contact Use it for
Main hospital and outpatient clinics 510-428-3000 General hospital information, operator routing, campus questions, and outpatient clinic connection.
Medical emergency 911 Life-threatening symptoms, unsafe transport, severe injury, breathing difficulty, seizure, poisoning, or immediate danger.
Pediatric Access Center 877-822-4453 / 877-UC-CHILD Appointments, specialty care access, physician referrals, direct admission routing, and finding pediatric care.
Oakland direct admission line 510-985-2202 Medical-professional direct admissions to UCSF Benioff Children’s Hospital Oakland.
Patient Advocates 510-428-3885, ext. 5483 Questions or concerns about a child’s care at the Oakland campus.
Patient’s room 510-428-3555 + extension Contacting an inpatient room when you have the correct extension.
Oakland billing 510-428-3485 Oakland billing questions listed on the UCSF Benioff Children’s contact page.
Patient Financial Services 866-433-4035
415-353-3333		 General UCSF Benioff Children’s billing, payment, insurance, self-pay, and account questions.
Oakland financial counseling 510-428-3576 Cost estimates, financial counseling, discount policy, financial hardship, and assistance planning for Oakland care.
Oakland Health Information Management 510-428-3730
510-658-1923		 Medical record requests, record copies, and release-of-information questions for Oakland patients.
Oakland Radiology Department 510-428-2010 Oakland medical image CDs and radiology records; office listed in 747 52nd St., Second Floor, Room 210.
Interpreter Services 510-428-3409 Language help and communication support for Oakland patients and families.
Oakland Pharmacy 510-428-3166 Inpatient or outpatient pharmacy questions connected to Oakland care.
Family Resource Center 510-428-3549 Family support at Oakland Outpatient Center, 744 52nd St., First Floor, Room 1600.
Ambassador’s desk 510-428-3474 Visitor check-in help, parking and transportation questions, directions, and badge support in the Oakland main lobby.

Google map, current address, parking garage, and arrival planning

The main hospital is at 747 52nd St. The Oakland Outpatient Center is across the street at 744 52nd St. and is connected to the hospital by bridges on several levels.

UCSF Benioff Children’s Hospital Oakland
747 52nd St.
Oakland, CA 94609
Main: 510-428-3000

Use this embedded Google map for route planning only. For emergency symptoms, call 911 if safe transport is not possible or go to the closest appropriate emergency department.

Paid parking garage

Paid parking is available 24/7 in the garage on Martin Luther King Jr. Way between 52nd and 53rd streets.

Daily maximum and re-entry

UCSF says there is a maximum charge per 24-hour period, and full-day payment gives in-and-out privileges if receipts are kept when exiting and re-entering.

Discount coupons

The main hospital page says discount parking coupons can be purchased from the parking attendant. The Oakland surgery PDF also tells patients to get discount coupons from an ambassador desk before paying.

Street parking

Metered parking is available near the hospital on 52nd Street. Build in extra time for parking, walking, elevators, registration, and security or visitor badge steps.

Pediatric emergency room and Level 1 trauma care

UCSF Benioff Children’s Hospital Oakland has a pediatric emergency room and a Level 1 pediatric trauma center. Use emergency services immediately for serious symptoms.

Call 911 when needed: Use 911 for breathing problems, severe injury, altered consciousness, seizure, poisoning, uncontrolled bleeding, severe allergic reaction, or any situation where safe transport is not possible.
Decide whether transport is safe. If your child cannot be moved safely or symptoms are immediately dangerous, call 911 instead of driving.
Go to the Oakland children’s hospital ER. Use 747 52nd St., Oakland, CA 94609, and follow signs for the pediatric emergency department.
Bring essential information. Bring medications, allergies, recent test results, discharge papers, insurance card if available, photo ID if available, and caregiver contact details.
Use MyChart later, not for emergencies. MyChart is helpful for results, appointments, and follow-up, but it is not the right tool for emergency symptoms.
Emergency sign Why it matters What to do
Trouble breathing Children can worsen quickly when breathing is affected. Call 911 or go to emergency care immediately if safe.
Seizure or altered consciousness Seizures, fainting, confusion, or hard-to-wake symptoms need urgent evaluation. Call emergency services or go to the pediatric ER.
Serious injury or trauma The Oakland hospital is a Level 1 pediatric trauma center. Use 911 for unsafe transport or go to emergency care if safe.
Poisoning or medication ingestion Care depends on substance, amount, time, and child’s weight. Bring the bottle, label, wrapper, or a photo and seek urgent guidance.
Dehydration concern Infants and children can dehydrate faster than adults. Seek urgent or emergency care based on age, symptoms, and pediatrician advice.
Severe pain or sudden weakness Pain, weakness, or inability to walk can signal urgent illness or injury. Call 911 if unsafe or go to the pediatric ER.

Appointments, specialty care, second opinions, and telehealth

For appointments or referrals, UCSF lists the Pediatric Access Center at 877-822-4453, available Monday through Friday, 8 a.m. to 6 p.m. Pacific time for finding care.

Request an appointment

Open request appointment page

  1. Choose the service, condition, provider, or clinic if known.
  2. Prepare insurance, referral, child’s date of birth, and medical history.
  3. Ask whether the visit is at 747 52nd St., 744 52nd St., or another UCSF location.

Find a doctor

Open Find a Doctor

  1. Search by specialty, provider name, condition, or location.
  2. Confirm whether a referral or authorization is needed.
  3. Ask whether Oakland is the right campus for the appointment.

Find a clinic

Open Clinics A-Z

  1. Choose the pediatric clinic or service area.
  2. Review location and contact details.
  3. Confirm appointment, parking, and check-in requirements.

Virtual visits

Open telehealth guide

  1. Use the child’s MyChart account with proxy access.
  2. Test the device and Zoom before the visit.
  3. Start MyChart check-in at least 15 minutes before the appointment.
Appointment call script: “My child needs care for __. We were referred by __. The child is __ years old. We have records, imaging, labs, and insurance information. Is Oakland the correct location, and what should we complete before the visit?”

Referrals, direct admissions, and transfers

Medical professionals can use UCSF’s Pediatric Access Center for referrals and direct admissions to the Oakland hospital.

Pediatric Access Center
877-822-4453 / 877-UC-CHILD. UCSF lists this number for appointments and patient referrals.
Oakland direct admissions
510-985-2202. Use this for Oakland direct admission routing by medical professionals.
24/7 access for direct admissions
UCSF’s direct admissions page says the Pediatric Access Center is open 24 hours a day, seven days a week for direct admissions and can connect with Emergency Department, PICU, or NICU specialists.
Transfer coordination
The Transfer Center can help arrange transport and admission when a transfer or direct admission is accepted.
Direct-admission information Why it is requested Who should prepare it
Patient name, date of birth, and gender Identifies the patient accurately. Referring office or hospital.
Diagnosis and patient complaint Helps match the child to the correct admitting service. Referring clinician.
Isolation requirement and allergies Supports infection control and medication safety. Referring clinician and caregiver.
Presenting signs and symptoms Helps UCSF assess acuity and bed/service needs. Referring clinician.
Initial plan of care and origin location Clarifies what has been done and where the child is coming from. Referring physician or hospital.
Arrival time and insurance contact Supports bed planning, admission timing, and financial coordination. Referring office and parent or guardian.

Pediatric services at UCSF Benioff Children’s Hospital Oakland

The Oakland main hospital houses inpatient and outpatient services, radiology and imaging, pediatric specialty departments, clinics, emergency care, trauma care, and intensive care.

Service area What it helps with Planning note
Pediatric Emergency Department Emergency evaluation for serious illness or injury in infants, children, and adolescents. Use 911 if safe transport is not possible.
Level 1 Pediatric Trauma Center Severe injuries, trauma evaluation, and high-level pediatric emergency care. Bring injury timing, mechanism, medications, and allergies if available.
Intensive Care PICU and NICU-level care for critically ill children and newborns. Direct-admission routing can connect medical professionals with PICU or NICU specialists.
Radiology and Imaging Imaging studies, radiology reports, and diagnostic support connected to pediatric care. For Oakland image CDs, contact Oakland Radiology at 510-428-2010.
Fetal Treatment Center Specialized fetal and pregnancy-related pediatric specialty coordination. Ask whether records, imaging, maternal-fetal medicine notes, or referral authorization are required.
Diabetes and Endocrine Care Diabetes, endocrine disorders, follow-up testing, education, and specialty clinic care. Bring glucose logs, insulin/pump details, CGM information, labs, and medication history.
Oncology and Hematology Cancer care, blood disorders, treatment planning, infusion needs, and inpatient support. The contact page lists Oakland nursing stations for hematology and oncology units.
Center for Sickle Cell Disease Specialty support for sickle cell disease and related pediatric care needs. Bring transfusion history, pain crisis history, medications, labs, and outside records.
Surgery and Outpatient Surgery Center Surgical procedures, outpatient surgery registration, recovery, and post-operative instructions. Oakland surgery instructions route patients to 744 52nd St., Third Floor Outpatient Center.
Family Support Services Patient advocates, social services, Family Resource Center, Child Life, interpreter support, spiritual care, and activity rooms. Ask the care team early if lodging, language support, disability accommodation, or family resources are needed.

MyChart, proxy access, teen privacy, and video visits

UCSF MyChart helps families access health information, appointment tools, messages, billing, and telehealth visits when available.

Common MyChart uses

  • View available medical records.
  • Review test results.
  • Manage eligible appointments.
  • Pay bills online.
  • Prepare for video visits.
  • Share records when available.

Teen account privacy

UCSF says pediatric patients 12 and older can have their own MyChart account, and parent or guardian access to sensitive services may be limited by privacy rules.

Video visit setup

Video visits use the child’s MyChart account. Parents need their own MyChart account and proxy access to the child’s account. Test the device ahead of time.

MyChart support

For video visit and MyChart support, UCSF lists customer service at 415-514-6000, available 24 hours a day, seven days a week.

Do not use MyChart for emergencies. MyChart is useful for routine digital tasks, but emergency symptoms require 911, emergency care, or direct phone contact.

Medical records, image CDs, and amendment requests

UCSF recommends MyChart for many available records. Families can also contact Oakland Health Information Management or Oakland Radiology for specific record needs.

Record need Best route Prepare these details
View available records Use MyChart when your account has access. Login, proxy access, patient identity, date of service, and type of record needed.
Request Oakland records Call Oakland Health Information Management at 510-428-3730. Patient name, date of birth, dates of service, requested records, recipient, and requester signature.
Drop off authorization forms UCSF says Oakland families may drop off authorization forms and medical record requests at the concierge desk on the first floor of the Oakland Outpatient Center. Completed authorization, photo ID, recipient details, and date range.
Pick up records in person Bring photo ID to verify identity. Call first to confirm availability, pickup location, and whether copies are ready.
Oakland radiology images Contact Oakland Radiology at 510-428-2010. Patient name and birth date, date and type of exam, medical record number if known, and pickup plan.
Amend a record Send a completed amendment request or letter to Oakland Health Information Management. Patient name, date of birth, incorrect information, correct information, purpose, delivery address, signature, and relationship to patient.
Records call script: “My child was seen at the Oakland campus on __. I need __ records for __. The child’s name and date of birth are __. Should I use MyChart, HIM, Radiology, or an authorization form?”

Billing, insurance, estimates, and separate Oakland statements

UCSF says Oakland patients may receive separate statements for hospital and professional services, and some doctors may be out of network even when the hospital is in network.

Patient Financial Services

For billing questions, call 866-433-4035 or 415-353-3333. Phone support is listed Monday through Friday, 8 a.m. to 4 p.m.

Oakland billing contact

The UCSF Benioff Children’s contact page lists Oakland Billing at 510-428-3485.

Oakland cost estimates

For Oakland financial counseling and cost estimates, call 510-428-3576.

Ways to pay

UCSF lists online payment through MyChart, payment by mail using the billing statement coupon, and payment by phone through Patient Financial Services.

Billing task What to ask Why it helps
Understand separate statements Is this a hospital service fee, professional service fee, or both? Oakland patients may receive separate bills for hospital and professional services.
Check network status Is the hospital in network, and is the specific doctor also in network? UCSF notes that some doctors at the Oakland hospital may be out of network even if the hospital is in network.
Estimate out-of-pocket cost Can Oakland financial counseling provide a personalized estimate for this planned visit or service? Helps families plan before surgery, imaging, specialty care, or scheduled procedures.
Medi-Cal coverage Do you need proof of Medi-Cal eligibility for the month services were received? Medi-Cal eligibility is month-to-month, so current proof may be needed.
Self-pay or denied coverage Is my child considered self-pay, and should we apply for financial assistance or government programs? UCSF says all self-pay patients are eligible for a discount, and some families may qualify for assistance.

Help paying your bill and financial counseling

UCSF Benioff Children’s says it is committed to helping patients who do not have the means to pay for emergency care and other medically necessary health care services.

Oakland financial counseling
510-428-3576. Use for Oakland cost estimates, financial counseling, and assistance planning.
Patient Financial Services
866-433-4035 or 415-353-3333. Use for billing, payment, insurance, and account questions.
Self-pay discount
UCSF states that children without health insurance or whose care is not covered by insurance are considered self-pay and are eligible for a discount at UCSF Health.
Financial assistance
Families facing financial hardship are encouraged to apply to Medi-Cal and other government programs; if not eligible, substantial financial liabilities may qualify for UCSF Health financial assistance.
General eligibility note
UCSF says families with income at or below 400 percent of federal poverty level guidelines are generally eligible for 100 percent assistance from UCSF.
Do this early: If you are uninsured, underinsured, worried about network coverage, or cannot pay a balance, contact Patient Financial Services or Oakland financial counseling before the bill becomes delinquent.

Oakland inpatient and outpatient pharmacy

UCSF Benioff Children’s says both San Francisco and Oakland locations have inpatient and outpatient pharmacy services that support medication dispensing, pharmaceutical care, and medication monitoring.

Oakland pharmacy phone

For Oakland pharmacy questions listed on the contact page, call 510-428-3166.

Surgery PDF pharmacy hours

The Oakland surgical patient PDF lists pharmacy hours as Monday through Friday, 9 a.m. to 9 p.m., and weekends, 9 a.m. to 5 p.m. Confirm before pickup.

Discharge medication checklist

Before leaving, confirm medication name, dose, timing, side effects, refill plan, pharmacy location, and who to call after hours.

Insurance and refills

Ask whether the medication needs prior authorization, specialty pharmacy coordination, or a refill before a follow-up visit.

Visitor rules, badges, masking, respiratory-virus season, and accessibility

Visitor rules can change, so families should check current UCSF Benioff Children’s visitor guidance before arriving.

Visitor topic Current guidance summarized Planning note
Visitor badge Every visitor must wear a badge while in the hospital. Check in at the Oakland ambassador’s desk in the main lobby.
Health screening A representative performs a brief health screening before issuing a badge. Do not visit if sick or exposed to contagious illness.
Masking UCSF strongly recommends wearing a mask indoors and says departments may have specific masking rules. Bring a mask and follow unit-specific instructions.
Children under 5 Children under age 5 may not visit during respiratory virus season, typically November 1 to May 1. Plan childcare before winter or spring visits.
Weapons screening Weapons detection screening systems are in place at select UCSF Benioff Children’s facilities. Allow extra time at entrances.
Latex balloons Latex balloons are not allowed due to health and safety risk; mylar balloons may be brought. Check unit rules before bringing gifts.
Accessibility Wheelchairs are available at most hospital and clinic entrances, and disabled parking spaces are located throughout garages. Ask the information desk or staff for wheelchair or accommodation help.
Interpreter services UCSF offers free in-person and video medical interpretation for more than 200 languages, including ASL, available 24/7. Ask before or during the appointment or hospital stay.

Hospital stay, patient rooms, Family Resource Center, and family support

UCSF Benioff Children’s Oakland has family-centered resources for inpatient stays, including patient rooms, support services, play areas, social work, chaplaincy, and the Family Resource Center.

Patient rooms

Most Oakland patient rooms are double occupancy. UCSF says each room has a sleep chair or window seat so one parent or guardian can stay overnight.

Family Resource Center

Oakland FRC is listed at the Oakland Outpatient Center, 744 52nd St., First Floor, Room 1600. Phone: 510-428-3549. Hours vary and are posted at the center; closed weekends.

Social Services and Family House

The contact page lists Oakland Social Services at 510-428-3325 and Family House lodging assistance at 510-428-3100.

Child Life and activity rooms

UCSF describes Child Life, activity rooms, play areas, spiritual care, and family amenities that support children and families during illness or hospitalization.

Hospital-stay checklist: Bring ID, insurance card, medication list, allergy list, comfort item, charger, glasses or hearing aids, legal documents if needed, and a written list of questions for rounds and discharge.

Official PDFs and forms worth checking

UCSF’s official PDFs and forms can contain practical details that basic directory pages miss, especially for surgery, parking, family preparation, records, billing, and financial assistance.

Official resource Useful details found When to use it
Oakland surgical patient PDF Surgery Registration Desk on the 3rd floor of the Oakland Outpatient Center, garage parking, discount coupon instruction, rideshare drop-off, surgery center phone, after-hours phone, pharmacy hours, cafe hours, vending, WiFi, and campus addresses. Before an Oakland outpatient surgery or procedure.
Medical records page and forms MyChart access, Oakland HIM contact, Oakland radiology image request process, amendment request process, photo ID rule, and privacy notice route. When records, imaging, or amendments are needed.
Financial assistance information Patient Financial Services, Oakland financial counseling, self-pay discount, Medi-Cal and government program guidance, MyChart application route, and Hospital Bill Complaint Program link. Before or after a bill if payment may be difficult.
Visiting hours and guidelines Visitor badges, health screening, masking, children under 5 respiratory-season rule, ambassador desk, visitor rules, weapons screening, and latex balloon restriction. Before visiting a child in the hospital.
Telehealth guide Video visit setup, child’s MyChart account, proxy access, Zoom device testing, check-in timing, teen proxy limits, and MyChart support number. Before a virtual visit or second-opinion video consultation.

What basic third-party listings often miss

Search-result snippets and maps may be useful for address lookup, but they rarely explain the full family workflow for pediatric emergency care, specialty access, billing, records, parking, and visitor rules.

Common listing gap Why it matters What this guide adds
Only address and phone Families may not know whether to call 911, go to ER, call Pediatric Access, or contact a clinic. Decision table, emergency steps, Pediatric Access number, direct admission route, and appointment checklist.
No campus distinction The main hospital is 747 52nd St., while the Oakland Outpatient Center and surgery center use 744 52nd St. Separate main hospital, outpatient center, surgery registration, rideshare, and bridge connection guidance.
No billing warning Oakland patients may receive separate hospital and professional statements, and doctor network status can differ from hospital network status. Billing table, Oakland billing, Patient Financial Services, financial counseling, and network-status questions.
No record workflow Parents may need MyChart, HIM, radiology, image CDs, or amendment requests depending on the record type. Records table, HIM phone, radiology phone, photo ID rule, and request script.
No visitor details Badge, screening, masking, respiratory-season child visitor rules, weapons screening, and latex restrictions can affect visits. Visitor table, ambassador desk number, accessibility support, and family-stay preparation.

Official source checklist for this guide

Use these official UCSF Benioff Children’s pages for final appointment, emergency, records, billing, visitor, parking, and surgery decisions.

Official source What it verifies When to open it
Oakland main hospital page 747 52nd St. address, 510-428-3000 phone, inpatient/outpatient services, pediatric ER, Level 1 trauma center, ICU, parking garage, daily max, in-and-out receipts, bike racks, and metered parking. Before driving to the Oakland main hospital.
Pediatric Emergency Room page 24/7/365 pediatric emergency-trained doctors and nurses at Oakland and San Francisco pediatric emergency departments. When deciding emergency care route.
Contact Us page Pediatric Access Center, Oakland main hospital, billing, patient advocates, patient room, interpreter services, pharmacy, social services, nursing stations, and ICU numbers. When choosing the right phone number.
Medical Records page MyChart record access, teen privacy, Oakland HIM contacts, Oakland record drop-off option, photo ID rule, radiology image request route, and amendment process. When requesting, picking up, sending, or amending records.
Billing & Insurance page Insurance claim process, Oakland separate statements, out-of-network doctor caution, Patient Financial Services, cost estimate route, MyChart payment, mail payment, phone payment, Medi-Cal, and self-pay discount notes. Before planned care or after receiving a bill.
Help Paying Your Bill page Financial counseling, Oakland financial counseling phone, self-pay discount, financial assistance, 400 percent FPL assistance note, MyChart application route, and complaint program. If payment or insurance coverage may be difficult.
Visiting Hours & Guidelines Visitor badge, health screening, mask recommendation, under-age-5 respiratory-season rule, Oakland ambassador’s desk, visitor behavior rules, weapons screening, and latex balloon restriction. Before visiting an inpatient or procedure patient.
Accessibility Resources Accessible parking, wheelchair availability, service animal rules, 24/7 interpretation, ASL, TTY/711 support, and accommodation request process. If disability, language, hearing, vision, or mobility support is needed.
Family Resource Center Oakland FRC location at 744 52nd St., First Floor, Room 1600, phone 510-428-3549, weekday posted-hours note, and closed-weekends note. For family support during a hospital visit or stay.
Oakland surgical patient PDF Surgery registration desk, outpatient center address, parking coupon steps, rideshare drop-off, surgery phone, after-hours phone, pharmacy hours, cafe hours, vending, WiFi, and surgery-day preparation details. Before Oakland outpatient surgery or procedures.
Independent guide notice: USHospitalGuides.com is not UCSF Benioff Children’s Hospital Oakland, not UCSF Health, not The Regents of the University of California, and not an emergency service. Use official UCSF phone numbers, MyChart, and official pages for final medical, appointment, billing, parking, visitor, and records decisions.

Important pediatric health and safety notice

This guide helps with contact, location, scheduling, records, billing, parking, visitor rules, and preparation. It does not replace medical advice, diagnosis, triage, or treatment.

Do not rely on online information for emergency triage. Breathing difficulty, poisoning, trauma, seizures, severe allergic reaction, dehydration, altered consciousness, uncontrolled bleeding, severe pain, or unsafe transport needs immediate professional medical help.

UCSF Children’s Hospital Oakland FAQs

These questions focus on the official name, address, phone, pediatric ER, appointments, direct admission, MyChart, records, billing, parking, pharmacy, and visitor rules.

1. What is the official name of UCSF Children’s Hospital Oakland?
The official name is UCSF Benioff Children’s Hospital Oakland. Many families also search for it as UCSF Children’s Hospital Oakland, Children’s Hospital Oakland, or Benioff Oakland.
2. What is the address for UCSF Benioff Children’s Hospital Oakland?
The main hospital address is 747 52nd St., Oakland, CA 94609. Use this address for the main hospital, pediatric emergency department, inpatient units, and campus navigation.
3. What is the main phone number for UCSF Children’s Hospital Oakland?
The main hospital and outpatient clinics phone number is 510-428-3000. Use it for general hospital information, operator routing, campus questions, and clinic connection.
4. Is UCSF Benioff Children’s Hospital Oakland’s emergency department open 24/7?
Yes. UCSF says its pediatric emergency departments at the San Francisco and Oakland locations are staffed by pediatric emergency-trained doctors and nurses who are available 24 hours a day, 365 days a year.
5. Does the Oakland children’s hospital have a Level 1 pediatric trauma center?
Yes. UCSF’s Oakland main hospital page says the main children’s hospital at the Oakland location has a pediatric emergency room and Level 1 trauma center, as well as an intensive care unit.
6. How do I schedule an appointment or referral at UCSF Children’s Hospital Oakland?
Call the Pediatric Access Center at 877-822-4453, also shown as 877-UC-CHILD. UCSF lists this line for appointment scheduling and referring a patient for treatment.
7. How do I request medical records from the Oakland campus?
Use MyChart when possible, or contact Oakland Health Information Management at 510-428-3730. UCSF also says Oakland families may drop off authorization forms and medical record requests at the concierge desk on the first floor of the Oakland Outpatient Center.
8. Who do I call for Oakland billing or financial counseling?
For Oakland billing listed on the UCSF contact page, call 510-428-3485. For Oakland financial counseling and cost estimates, call 510-428-3576. Patient Financial Services can also be reached at 866-433-4035 or 415-353-3333.
9. Where do families park at UCSF Benioff Children’s Hospital Oakland?
UCSF says paid parking is available 24/7 in the parking garage on Martin Luther King Jr. Way between 52nd and 53rd streets. Metered parking is also available near the hospital on 52nd Street.
10. What visitor rules should families know before visiting?
Visitors must wear a badge while in the hospital, check in at the Oakland ambassador’s desk, complete a brief health screening, and follow masking and unit-specific rules. Children under age 5 may not visit during respiratory virus season, typically November 1 to May 1.