UCSF Benioff Children’s Hospital: Pediatric Care & Info

by
Northern California pediatric hospital guide · reviewed August 22, 2026

UCSF Benioff Children’s Hospitals: San Francisco vs. Oakland, ER, doctors, appointments, fees and parking

UCSF Benioff Children’s Hospitals is not one single building. The system has two major children’s hospitals: UCSF Benioff Children’s Hospital San Francisco at Mission Bay and UCSF Benioff Children’s Hospital Oakland on 52nd Street.

Both campuses provide pediatric specialty and emergency care, but their addresses, phone numbers, parking, visitor hours, medical-record offices and some specialty services are different. Oakland is also the UCSF children’s campus with the ACS-verified Level I Pediatric Trauma Center.

This guide helps families choose the correct campus and gives the practical information usually scattered across many pages: appointments, referrals, named doctors, clinic days, ER hours, trauma care, parking prices, billing, financial assistance, records, MyChart, pharmacy, food, visitor rules and family support.

2 major children’s hospitals Both pediatric ERs open 24/7 Oakland Level I Pediatric Trauma Center 877-UC-CHILD appointments San Francisco Mission Bay Oakland 52nd Street campus
Life-threatening emergency? Call 911 or go to the nearest emergency department. UCSF’s pediatric Emergency Departments in San Francisco and Oakland are both open 24 hours a day, 365 days a year.
Appointments 877-822-4453

877-UC-CHILD, Monday-Friday 8 a.m.-6 p.m. Pacific.

San Francisco hospital 415-476-1000

1975 Fourth St., San Francisco, CA 94158.

Oakland hospital 510-428-3000

747 52nd St., Oakland, CA 94609.

Oakland ER 510-428-3240

Open 24/7; Level I pediatric trauma services.

Patient Financial Services 866-433-4035

Billing and payment assistance.

Financial assistance Up to 100%

Qualifying families at or below 400% FPL may receive full assistance.

San Francisco or Oakland: which UCSF Benioff Children’s Hospital do you need?

Campus Main address Main phone Best known for / practical difference
San Francisco 1975 Fourth St.
San Francisco, CA 94158		 415-476-1000 Mission Bay children’s hospital; major pediatric inpatient, cardiac, cancer, transplant, surgical and specialty care. Most outpatient clinics are at 1825 Fourth St.
Oakland 747 52nd St.
Oakland, CA 94609		 510-428-3000 Pediatric hospital with 24/7 ER, intensive care and the ACS-verified Level I Pediatric Trauma Center.
San Francisco Outpatient Center 1825 Fourth St.
San Francisco, CA 94158		 415-476-1000 Ron Conway Family Gateway Medical Building; dozens of pediatric specialty clinics.
Oakland Outpatient Center 744 52nd St.
Oakland, CA 94609		 510-428-3000 Across from the hospital; connected by bridges on several levels.
Do not assume your appointment is inside the hospital. A San Francisco clinic appointment may be at 1825 Fourth St. instead of 1975 Fourth St., while an Oakland appointment may be at 744 52nd St. instead of the 747 52nd St. hospital.

Start here: what are you trying to do?

Make an appointment
Call 877-822-4453 (877-UC-CHILD), Monday-Friday 8 a.m.-6 p.m. Pacific.
San Francisco emergency
Go to UCSF Benioff Children’s Hospital San Francisco at 1975 Fourth St.. Pediatric emergency care is available 24/7.
Oakland emergency
Go to 747 52nd St.. Oakland Children’s Emergency Department: 510-428-3240, open 24/7.
Major pediatric trauma
Oakland is UCSF’s ACS-verified Level I Pediatric Trauma Center. For an active life-threatening emergency, call 911 rather than choosing a campus yourself.
San Francisco medical records
Health Information Management: 415-353-2221.
Oakland medical records
Health Information Management: 510-428-3730.
San Francisco estimate
Financial counseling / cost estimate: 844-678-6831 or 415-353-1966.
Oakland estimate
Financial counseling: 510-428-3576.
Oakland patient concern
Patient Advocate: 510-428-3885, ext. 5483.
San Francisco patient concern
Patient Relations: 415-353-1936.

UCSF Benioff Children’s Hospitals phone directory

Need San Francisco Oakland
Main hospital / clinics 415-476-1000 510-428-3000
Appointments 877-822-4453 (877-UC-CHILD)
Billing 866-433-4035 510-428-3485
Financial counseling 415-353-1966 / 844-678-6831 510-428-3576
Medical records 415-353-2221 510-428-3730
Social work 415-353-2655 510-428-3325
Interpreter services 415-353-2690 510-428-3409
Patient relations / advocate 415-353-1936 510-428-3885 ext. 5483
Family lodging support 415-353-2016 510-428-3100
Pharmacy Use current Mission Bay pharmacy listing 510-428-3166
Security 415-885-7890 510-428-3600
NICU Hospital operator can connect 510-428-3431
PICU Hospital operator can connect 510-428-3302
Oakland patient room — 510-428-3555 + room extension

How to make a UCSF Benioff Children’s appointment

Call the Pediatric Access Center. Use 877-822-4453 Monday-Friday from 8 a.m.-6 p.m. Pacific.
Tell the scheduler which condition or specialty is needed. The access team can help identify the correct pediatric service.
Ask whether a referral is required. Referral requirements vary by clinic and insurance plan.
Send outside records and imaging when requested. Complex specialty appointments often require prior test results or imaging review.
Confirm San Francisco versus Oakland. Many UCSF specialists practice at both hospitals or regional locations.
Confirm hospital versus outpatient building. This is especially important at Mission Bay and the Oakland 52nd Street campus.
Ask about telehealth. Many UCSF pediatric programs offer video visits when appropriate.
Verify insurance authorization. A physician referral and an insurance authorization are not always the same thing.
Request an appointment Find a pediatric doctor

Referral fax numbers and information doctors should send

Oakland referral fax 510-985-2202

Used by referring providers for UCSF Oakland pediatric referrals.

San Francisco referral fax 415-353-4485

Used by referring providers for San Francisco referrals.

Referral packet should generally include

  • Relevant medical records.
  • Recent test results.
  • Imaging when relevant.
  • Front and back of the insurance card.
  • Insurance authorization when required.
UCSF says a family may call 877-UC-CHILD to begin appointment scheduling while the referring provider is preparing the referral; the family does not always need to wait for the paperwork before calling.

Named UCSF Benioff Children’s doctors and where they practice

UCSF has hundreds of pediatric specialists, and Oakland alone credentials more than 800 health-care providers. The names below are current physicians highlighted in UCSF program and physician directories.

Doctor days are not the same as clinic hours. UCSF does not publish a dependable hospital-wide Monday-to-Sunday roster for every physician. Doctors rotate among San Francisco, Oakland, regional clinics, procedures, inpatient service, research and video visits. The clinic hours below show when the service operates; confirm the doctor’s actual date when booking.
Doctor Specialty Campus / contact Published availability information
Hitendra Patel, MD Pediatric Cardiology Oakland
510-428-3380		 Oakland Cardiology Clinic is open M-F 8 a.m.-5 p.m.; exact physician session varies.
Mohan Reddy, MD Cardiothoracic Surgery Oakland
510-428-3294		 Surgical consultations by appointment; operating days are not a public fixed roster.
Elliott Vichinsky, MD Hematology & Oncology Oakland
510-428-3651		 Listed in UCSF Oakland physician contact directory.
Mark Walters, MD Blood & Marrow Transplant Oakland
510-428-3374		 BMT appointments require specialty scheduling.
Daniel Birnbaum, MD Pediatric Neurology Oakland
855-722-8273		 Oakland Neurology Clinic: M-F 8 a.m.-4:30 p.m.
Christina Lo, MD Pediatric Nephrology Oakland
510-428-3335		 Oakland Kidney Clinic: M-F 8 a.m.-5 p.m.
Marisa Gardner, MD Pediatric Neurology / Epilepsy Oakland
855-722-8273		 Director of Oakland neurological neonatal intensive-care program; appointment-specific.
David F. Teitel, MD Pediatric Cardiology San Francisco Mission Bay heart program; exact clinic day requires scheduling confirmation.
Anita J. Moon-Grady, MD Pediatric / Fetal Cardiology San Francisco Heart Center specialist; appointment-specific schedule.
Audrey E. Foster-Barber, MD, PhD Pediatric Neurology San Francisco
855-722-8273		 San Francisco Neurology Clinic: M-F 8 a.m.-4:30 p.m.
Alex Fay, MD, PhD Pediatric Neurology / Neuromuscular Medicine San Francisco
855-722-8273		 Neuromuscular clinic has a Wednesday 8 a.m.-noon session; confirm physician availability.
Jonathan Strober, MD Pediatric Neurology / Neuromuscular Medicine San Francisco Appointment required; exact clinic date varies.
Karen Rabin, MD, PhD Pediatric Hematology Oncology San Francisco & Oakland San Francisco Oncology Program M-F 9 a.m.-5 p.m.; also sees Oakland program patients.
Benjamin Lerman, MD Pediatric Hematology Oncology San Francisco & Oakland San Francisco Oncology Program M-F 9 a.m.-5 p.m.; Oakland program also listed.
Caroline Hastings, MD Pediatric Hematology Oncology / Neuro-Oncology UCSF Benioff network Specialty scheduling required; confirm campus at booking.
Farzana Perwad, MD Pediatric Nephrology San Francisco Kidney-care appointments through the pediatric nephrology program.
Best scheduling question: “Is Dr. [full name] seeing patients at the San Francisco or Oakland clinic on my preferred date, and what is the earliest available appointment?”

Useful published clinic hours

Clinic Campus Phone Hours
Neurology Clinic San Francisco 855-722-8273 M-F 8 a.m.-4:30 p.m.
Neurosurgery Clinic San Francisco 855-722-8273 M-F 8 a.m.-4:30 p.m.
Kidney Transplant Program San Francisco 415-476-2423 M-F 9 a.m.-5 p.m.
Pediatric Dialysis Unit San Francisco 415-353-2425 Mon-Sat 7 a.m.-5:30 p.m.
Infusion Center San Francisco 415-353-2584 M-F 9 a.m.-5 p.m.
Oncology Program San Francisco 415-476-3831 M-F 9 a.m.-5 p.m.
Cardiology Clinic Oakland 510-428-3380 M-F 8 a.m.-5 p.m.
Neurology Clinic Oakland 855-722-8273 M-F 8 a.m.-4:30 p.m.
Neurosurgery Clinic Oakland 855-722-8273 M-F 8 a.m.-4:30 p.m.
Kidney Clinic Oakland 510-428-3335 M-F 8 a.m.-5 p.m.
Infusion Center Oakland 510-428-3338 M-F 8 a.m.-5:30 p.m.
Orthopedic Clinic Oakland 510-428-3022 M-F 8 a.m.-5 p.m.
Pathology / Blood Draw Oakland 510-428-3265 M-F 8 a.m.-6 p.m.
Weekends/holidays 9 a.m.-2 p.m.
Cardiac MRI & CT Oakland 510-428-3410 M-F 7:30 a.m.-8 p.m.
Weekends 7 a.m.-3 p.m.

Pediatric Emergency Departments: San Francisco vs. Oakland

Emergency Department Address Hours Major distinction
San Francisco 1975 Fourth St.
San Francisco, CA 94158		 24/7/365 Pediatric-focused ER with around-the-clock access to critical medical and surgical divisions and more than 150 pediatric specialists.
Oakland 747 52nd St.
Oakland, CA 94609		 24/7/365 ACS-verified Level I Pediatric Trauma Center and state-designated Pediatric Critical Care Center for Alameda and Contra Costa counties.

Oakland ER phone

510-428-3240

Children’s Emergency Department, 747 52nd St., Oakland.

When UCSF recommends emergency care

  • Difficulty breathing.
  • Severe bleeding.
  • Seizure.
  • Loss of consciousness after head injury.
  • Severe burn.
  • Serious or deformed fracture.
  • Known or suspected toxic ingestion.
  • Severe dehydration.
  • Fever of 100.4°F / 38°C or higher in a baby younger than 2 months.
  • Other potentially life-threatening or severe symptoms.
Do not drive farther solely to reach a particular UCSF campus during an unstable emergency. Call 911 or use the nearest appropriate emergency department.

Urgent Care vs. Emergency Room

UCSF urgent care is intended for non-life-threatening problems that should not wait for the child’s regular pediatrician.

Urgent care may fit

  • Ear pain.
  • Sore throat.
  • Minor burns.
  • Rashes.
  • Nausea, vomiting or diarrhea.
  • Minor injuries.
  • Respiratory infections.
  • Wheezing without severe breathing difficulty.

Emergency Department fits

  • Severe breathing difficulty.
  • Seizure.
  • Severe bleeding.
  • Loss of consciousness.
  • Severe burn.
  • Major head injury.
  • Severe or deformed fracture.
  • Life-threatening symptoms.

UCSF’s urgent-care locations and hours vary. San Francisco, Berkeley and MarinHealth after-hours sites specifically advertise pediatricians on staff; other UCSF-affiliated urgent-care locations may treat children age 6 months and older without a pediatrician physically on site.

Major pediatric specialties across UCSF Benioff Children’s Hospitals

Emergency Medicine

Pediatric ERs in San Francisco and Oakland.

Trauma Care

Level I pediatric trauma services at Oakland.

Cardiology

Congenital heart disease, fetal cardiology, imaging and rhythm care.

Heart Surgery

Complex congenital and acquired cardiac surgery.

Neurology

Epilepsy, stroke, headache, neuromuscular and neurodevelopmental care.

Neurosurgery

Pediatric brain and spine surgery.

Oncology

Childhood cancer, neuro-oncology and survivorship.

Hematology

Blood disorders, sickle cell disease and thalassemia.

Blood & Marrow Transplant

Cellular therapy, gene therapy and transplant care.

Orthopedics

Fractures, hip disorders, sports injuries and complex reconstruction.

Kidney Care

Nephrology, hypertension, dialysis and kidney transplant.

Gastroenterology

GI, hepatology, nutrition, IBD and intestinal rehabilitation.

Urology

Pediatric urinary and genital conditions.

Pulmonology

Lung disease, cystic fibrosis and complex respiratory care.

Endocrinology

Diabetes, growth and hormonal disorders.

Fetal Treatment

Fetal diagnosis, intervention and coordinated newborn care.

NICU

Advanced neonatal intensive care.

PICU

Pediatric intensive and critical care.

Doctor fees, ER fees and UCSF hospital prices

UCSF does not publish one universal consultation or emergency-room price because pediatric bills depend on the service, complexity, insurance and professionals involved.

There is no one flat UCSF Benioff Children’s ER fee. Emergency care can create hospital facility, emergency physician, imaging, laboratory, medication, procedure and specialist charges.

Cost-estimate contacts

San Francisco estimate 844-678-6831

Financial Counseling: 415-353-1966.

Oakland estimate 510-428-3576

Oakland financial counselor and estimate support.

April 2026 hospital price files

UCSF’s current price-transparency page states that its hospital standard-charge files were updated in April 2026.

UCSF publishes separate machine-readable price information for:

  • UCSF Benioff Children’s Hospital Oakland.
  • UCSF Medical Center and UCSF Benioff Children’s Hospital San Francisco.

These files contain information such as gross charges, discounted cash prices and negotiated charges. They are not automatically the amount a particular family will owe.

What changes your actual cost?

  • Insurance network.
  • Deductible.
  • Copay.
  • Coinsurance.
  • Length of stay.
  • Tests and imaging.
  • Medications.
  • Surgery or procedures.
  • Number of physicians involved.
  • Anesthesia, radiology and pathology professional fees.
UCSF price transparency

Important billing difference: San Francisco vs. Oakland

San Francisco

UCSF says San Francisco patients receive a consolidated statement containing both hospital and professional service fees.

Oakland

Oakland patients may receive separate statements for hospital and professional services.

Hospital charges can include

  • Room and board.
  • Medication administered in the hospital.
  • Laboratory testing.
  • X-rays and diagnostic studies.
  • Supplies and hospital services.

Professional charges can include

  • Attending physician.
  • Surgeon.
  • Anesthesiologist.
  • Radiologist.
  • Other consulting specialists.
Oakland insurance warning: UCSF specifically advises that some physicians practicing at the Oakland hospital may be out of network even when the hospital itself is in network. Verify the individual provider with your insurer before scheduled care.
Patient Financial Services 866-433-4035

Monday-Friday, 8 a.m.-4 p.m.

Insurance and referrals

UCSF accepts numerous commercial and government health plans, but network participation can vary by specific plan, service, campus and physician.

Call the number on your insurance card. Confirm the exact UCSF Benioff Children’s Hospital campus is in network.
Verify the doctor. This is particularly important for scheduled Oakland services.
Ask about referral requirements. Some HMO, Medi-Cal and managed-care plans require referrals.
Ask about prior authorization. Surgery, advanced imaging and specialty treatment may need plan approval.
Request an estimate. Use the San Francisco or Oakland financial-counseling number before planned care.

Financial assistance, self-pay discounts and payment help

UCSF provides financial assistance for qualifying emergency and medically necessary care. Families can qualify even when they have health insurance.

Current eligibility: UCSF states that families with income at or below 400% of the Federal Poverty Level are generally eligible for 100% financial assistance when the program requirements are met.

Current 100% assistance income examples

Family size Maximum income currently shown by UCSF
1$63,840
2$86,560
3$109,280
4$132,000
5$154,720
6$177,440

Self-pay

UCSF states that children without insurance, or needing services excluded from their insurance plan, are considered self-pay patients and are eligible for a UCSF self-pay discount.

How to apply

  1. Contact Patient Financial Services or a financial counselor.
  2. Complete the financial-assistance application in MyChart or on paper.
  3. Provide requested income information.
  4. Wait for UCSF’s eligibility determination.
Financial assistance

Parking: San Francisco vs. Oakland

San Francisco Mission Bay

Garage / lot Address Current published rate
Owens Street Garage 1835 Owens St. $4/hour · $32 daily max · $7 with disability placard
Community Center Garage 1625 Owens St. $4/hour · $32 daily max · $7 with disability placard
Owens Street Surface Lot 1500 Owens St. $4/hour · $32 daily max
Third Street Garage 1630 Third St. $4/hour · $32 daily max · $7 with disability placard

Valet parking is offered at many Mission Bay facilities at the standard parking rate. Always check the current garage listing before travel because UCSF rates can change.

Oakland

The Oakland hospital and outpatient center use the parking garage on Martin Luther King Jr. Way between 52nd and 53rd streets. It is open 24/7.

Patient/visitor discount: UCSF’s current pediatric surgery instructions say patients and patient visitors who obtain the hospital discount coupon pay no more than $9 for garage parking.

Oakland in-and-out privilege

A full-day garage payment allows in-and-out privileges when you keep your receipts for re-entry. Discount coupons can be obtained from hospital/outpatient-center Ambassador desks or applicable patient areas.

Oakland night escort

Security Services: 510-428-3600
Ask for a nighttime escort to your vehicle when needed.

Current visitor hours: San Francisco vs. Oakland

Campus General visiting hours Current caregiver guidance
San Francisco 8 a.m.-10 p.m. Two primary caregivers may be on the visitor list. Unless space limits apply, both may remain at bedside at any time.
Oakland 8 a.m.-8 p.m. Up to two people at bedside. From 8-10 p.m., two primary caregivers may remain; after 10 p.m., one primary caregiver may remain.

Visitor-list rules

During Oakland visiting hours, the visitor list can include two primary caregivers and up to four additional visitors, subject to unit rules and bedside limits.

Respiratory-virus season

At both San Francisco and Oakland, UCSF currently states that children under age 5 may not visit during respiratory-virus season, typically November 1 through May 1.

Other rules

  • Visitors must check in and wear a badge.
  • Wash hands before entering patient rooms.
  • Supervise underage visitors.
  • Masking may be required by the department or current infection-control policy.
  • Latex balloons are prohibited; Mylar balloons are allowed.

Pediatric pharmacies

UCSF operates inpatient and outpatient pharmacy services for children at both San Francisco and Oakland.

San Francisco / Mission Bay

Current Mission Bay outpatient pharmacy services include prescriptions, pediatric medication support, medication consultations, compounding when needed and eligible delivery services.

Check the current UCSF Mission Bay pharmacy listing for daily pickup hours before traveling solely for medication.

Oakland

510-428-3166

Oakland campus pharmacy contact published by UCSF.

Food and dining at both children’s hospitals

San Francisco Mission Bay

Dining option Location Hours
Shorenstein Family Café 1855 Fourth St., First Floor M-F 7 a.m.-7 p.m.
Weekends/holidays 7 a.m.-3 p.m.
Shorenstein Café Express 1855 Fourth St., First Floor Daily 6 a.m.-10 p.m.
Equator Café 1825 Fourth St., Lobby M-F 7 a.m.-2:30 p.m.
Vending / Smart Choice Pantry Near Shorenstein Family Café 24/7

Oakland

Dining option Published hours
Friendly Café breakfast M-F 6:30-10:30 a.m.
Sat-Sun 7:30-10 a.m.
Friendly Café lunch Daily 11:30 a.m.-2 p.m.
Friendly Café dinner Daily 4:30-7 p.m.
Espresso Café M-F 6:30 a.m.-3 p.m.
Vending machines 24/7

How to get medical records

San Francisco HIM

415-353-2221

400 Parnassus Ave., Room A88, San Francisco, CA 94143-0308.

Oakland HIM

510-428-3730

747 52nd St., Oakland, CA 94609.

Fastest option: MyChart

UCSF says pediatric medical records available in MyChart can be downloaded as PDF files for free.

Child under 12

A parent or guardian first establishes their own MyChart account and requests proxy access through:

Menu → Sharing → Proxy Center → Request Family Access

UCSF says proxy approval commonly appears within 1 to 3 days.

Age 12-17

Adolescents can have their own MyChart account. Parent/guardian proxy access requires adolescent approval and does not expose legally protected sensitive information.

Radiology images

San Francisco families can request medical-image copies through UCSF’s authorization process. Oakland imaging/record requests are handled by the Oakland Health Information Management team.

Medical-record instructions

UCSF MyChart: what families can do online

Appointments & communication

  • Review appointments.
  • Schedule or cancel eligible visits.
  • Join video visits.
  • Message care teams.
  • Review active referrals.

Records & billing

  • Review test results.
  • Download available records.
  • Request records not already visible.
  • Request prescription refills.
  • Pay eligible UCSF bills.
  • Apply for financial assistance.
MyChart technical support 415-514-6000

UCSF MyChart support is available 24/7.

Interpreter services, social work, lodging and family support

Service San Francisco Oakland
Interpreter Services 415-353-2690 510-428-3409
Social Work 415-353-2655 510-428-3325
Family lodging 415-353-2016 510-428-3100
Patient concern 415-353-1936 510-428-3885 ext. 5483

Interpreter services

UCSF provides professional interpretation for patients and families who use languages other than English, plus communication assistance for Deaf and hard-of-hearing families.

Child Life

Certified Child Life specialists help children and families cope with illness, procedures and hospitalization through therapeutic play, preparation, education and age-appropriate support.

Other family amenities

  • Family lounges.
  • Kitchens.
  • Showers.
  • Breastfeeding/pumping spaces.
  • Activity rooms.
  • Art and music therapy.
  • School and individual tutoring support.
  • Spiritual care.
  • Family housing assistance.

Both San Francisco and Oakland have nearby programs that may provide free or low-cost housing to qualifying families during a child’s treatment.

Before leaving home: quick checklist

Scheduled appointment

  • Confirm San Francisco or Oakland.
  • Confirm hospital versus outpatient center.
  • Confirm doctor’s exact clinic day.
  • Bring insurance card.
  • Bring referral/authorization if required.
  • Bring outside records and imaging when requested.
  • Check current parking instructions.

Hospital visit

  • Check current visitor hours.
  • Expect visitor-badge check-in.
  • Do not bring latex balloons.
  • Save the correct campus main number.
  • Use the correct visitor garage.
  • Ask for interpreter assistance if needed.

UCSF Benioff Children’s Hospitals maps

San Francisco – Mission Bay

Hospital: 1975 Fourth St., San Francisco, CA 94158.
Outpatient Center: 1825 Fourth St., San Francisco, CA 94158.
Main phone: 415-476-1000.

Oakland

Hospital: 747 52nd St., Oakland, CA 94609.
Outpatient Center: 744 52nd St., Oakland, CA 94609.
Main phone: 510-428-3000.

UCSF Benioff Children’s Hospital FAQs

1. Where is UCSF Benioff Children’s Hospital located?
UCSF has two main children’s hospitals. The San Francisco hospital is at 1975 Fourth St., San Francisco, CA 94158. The Oakland hospital is at 747 52nd St., Oakland, CA 94609.
2. Which UCSF Benioff Children’s Hospital has the Level I pediatric trauma center?
UCSF Benioff Children’s Hospital Oakland has the ACS-verified Level I Pediatric Trauma Center. Both San Francisco and Oakland have pediatric emergency departments open 24/7.
3. How do I make an appointment at UCSF Benioff Children’s Hospitals?
Call the Pediatric Access Center at 877-822-4453 (877-UC-CHILD), Monday-Friday from 8 a.m.-6 p.m. Pacific. The team can help identify the correct specialty, campus and referral requirements.
4. Are the UCSF Benioff Children’s emergency rooms open 24 hours?
Yes. The pediatric Emergency Departments in both San Francisco and Oakland operate 24 hours a day, 365 days a year. Call 911 for a life-threatening emergency.
5. How much does a UCSF Benioff Children’s doctor visit cost?
UCSF does not publish one universal doctor-visit price because charges vary by specialty, provider, services and insurance. San Francisco estimate help is available at 844-678-6831; Oakland estimate help is 510-428-3576.
6. How much does a UCSF pediatric ER visit cost?
There is no single flat emergency-room fee. A visit can include hospital, physician, laboratory, imaging, medication, procedure and specialist charges. The final amount depends on the child’s care and insurance benefits.
7. How much is parking at UCSF Benioff Children’s Hospitals?
Current Mission Bay San Francisco patient parking is generally $4 per hour with a $32 daily maximum at major listed garages. In Oakland, patients and patient visitors who obtain the UCSF parking discount coupon pay no more than $9 in the hospital garage under current pediatric surgery parking guidance.
8. What are UCSF Benioff Children’s visiting hours?
Current general visiting hours are 8 a.m.-10 p.m. in San Francisco and 8 a.m.-8 p.m. in Oakland. Caregiver and bedside rules differ by campus and unit.
9. How do I get my child’s UCSF medical records?
Start with MyChart, where available pediatric medical records can be downloaded free as PDFs. San Francisco Health Information Management is 415-353-2221; Oakland Health Information Management is 510-428-3730.
10. Does UCSF Benioff Children’s Hospital offer financial assistance?
Yes. UCSF currently states that qualifying families at or below 400% of the Federal Poverty Level are generally eligible for 100% financial assistance for eligible medically necessary care. Patient Financial Services can be reached at 866-433-4035.

Official information checked for this guide

This guide was built from current UCSF Benioff Children’s Hospitals hospital-location, emergency, outpatient-clinic, physician, billing, price-transparency, financial-assistance, medical-record, food, parking and visitor resources. The article includes the useful facts directly; official links below are primarily for actions or information that may change after publication.