Trinity Health Ann Arbor Hospital: Contact & Patient Info

Trinity Health Ann Arbor Hospital is a large teaching hospital within Trinity Health Michigan. The hospital states that it has 560 beds and sits on a 340-acre campus. The campus contains the main hospital plus specialty buildings and practices, including the Reichert Health Center, Cancer Center, Women’s Health Center, Michigan Heart, outpatient physician offices and McAuley Inn.

Main services listed for the hospital

The Emergency Department treats serious emergencies as well as acute illnesses and injuries. The hospital also has a Fast Track area for some urgent conditions that can be evaluated and treated more quickly.

Emergency department contacts

Can you check the ER wait time?

Trinity Health displays an estimated Emergency Department wait time online and allows patients to indicate through MyChart that they are on the way. The estimate is updated periodically but is not guaranteed. Emergency patients are triaged according to medical need, so critically ill patients are treated first.

This table is a practical selection of current officially listed providers and is not the hospital’s complete medical staff roster. Trinity Health’s statewide provider directory contains thousands of clinicians, and a large teaching hospital has inpatient physicians, consultants, surgeons, residents and specialists whose schedules change continuously.

What does Trinity Health publish?

Trinity Health Michigan provides a hospital price-estimate tool and a CMS machine-readable standard-charge file specifically for Trinity Health Ann Arbor Hospital. The estimator covers hundreds of shoppable services.

Published unit-specific visitor information

Behavioral health visitor requirements

• Visitors sign in and sign out at the unit clerk desk.
• Staff inspect packages, bags and patient belongings before they are given to the patient.
• Sharp items, alcohol-containing items, cigarettes and medications can be held as contraband.
• Minors under 18 must be accompanied and supervised by an adult who is not the patient.
• Visitation cannot interfere with treatment groups, appointments or patient privacy.

Trinity Health provides a current campus map and hospital floor map from the main hospital page. Parking lots are identified by letters across the campus.

Before you park

• Check whether your appointment is in the main hospital or another campus building.
• Use the hospital’s current campus map to match your building with the nearest parking lot.
• Follow temporary signs because emergency-department construction and renovations may change traffic flow.
• If you have limited mobility, use designated accessible spaces and the entrance indicated for your department.

Main hospital: 5301 McAuley Drive, Ypsilanti, MI 48197
Phone: 734-712-3456

Useful nearby campus addresses

Trinity Health says its Ann Arbor Family Birth Center handles nearly 3,700 births each year. The center includes 12 Labor/Delivery/Recovery rooms, each with a Jacuzzi tub or shower, followed by private mother-baby rooms.

Birth Center services

• Routine and high-risk labor and delivery.
• Obstetricians and certified nurse midwives.
• Private postpartum mother-baby rooms.
• Nitrous oxide as a pain-management option.
• Donor human-milk program.
• Umbilical cord-blood donation program.
• NICU for premature and critically ill newborns.
• 24/7 neonatal transport service.

Labor & Delivery visitor rules

• Up to three visitors may support the patient during labor and delivery.
• A spouse or significant other age 18+ may stay in the mother-baby unit.
• Children age 12 and younger must be accompanied by an adult who can supervise them.
• Visitors who are ill or exposed to measles/chickenpox should not visit.
• Visitors entering after 10 p.m. need a special night visitor badge.

NICU visitation

Parents are considered part of the care team and are welcome in the NICU at any time, day or night. Extended family/friend visitors generally must be 12 or older and free of infection, and bedside visiting is limited for infant safety.

What to bring for delivery

Trinity Health’s inpatient behavioral-health unit is located at the Ann Arbor Hospital campus and is intended for acute psychiatric situations requiring hospital-level care.

Published behavioral-health visiting schedule

• Monday: 12 p.m.–2 p.m. and 4 p.m.–7 p.m.
• Tuesday–Friday: 4 p.m.–7 p.m.
• Saturday, Sunday and holidays: 12:30 p.m.–7 p.m.

Trinity Health Ann Arbor operates a 32-bed inpatient rehabilitation program. The program cares for patients recovering from conditions such as stroke, brain injury, spinal cord injury, amputation, major trauma, neurological disease and complex medical illness.

Current PM&R providers listed

• Stephen Bloom, DO
• Marc Strickler, MD
• Sara Rosenblum, MD

Provider appointment contact: 734-712-0050.

Trinity Health accepts major cards including Visa, MasterCard, Discover and American Express for supported payments. Hospital bills can be paid through MyChart.

Payment plans

Separate bills

Physicians, medical groups and other entities providing emergency or medically necessary care may send a bill separate from the hospital. Trinity Health specifically notes that Trinity Health Medical Group and IHA services may be billed separately.

Southeast Michigan pathology charges can also be processed outside MyChart through APS Medical Billing. Current pathology billing contact: 800-365-3744.

Trinity Health states that it does not refuse medically necessary or emergency care based only on a person’s financial situation. Its Financial Assistance Program can help qualifying low-income patients and people with significant health-care expenses.

Services that may qualify

• Medically necessary inpatient hospital care.
• Emergency services.
• Medically necessary outpatient hospital services.

Services generally excluded

• Cosmetic surgery.
• Care that is not medically necessary.
• Certain services when other government or insurance coverage is available.
• Care received outside the patient’s insurance network in circumstances excluded by policy.

Current Trinity Health provider pages commonly list plans such as Aetna, Blue Cross Blue Shield Michigan, Blue Care Network, Cigna-related networks, Medicare Michigan, Medicaid Michigan, Priority Health, Molina, Meridian, UnitedHealthcare, TRICARE and University of Michigan Health Plan, among others.

Ask these questions before elective care

• Is Trinity Health Ann Arbor Hospital in network for my exact plan?
• Is the doctor or physician group also in network?
• Do I need a referral?
• Is prior authorization required?
• What deductible remains?
• What copay or coinsurance will apply?
• Could radiology, anesthesia, pathology or another professional bill separately?

Trinity Health allows patients to request medical records online or by completing an Authorization for Use or Disclosure of Health Information.

Who can request records?

• The patient.
• A parent requesting records for a child under 18, where legally permitted.
• A legal guardian with appropriate guardianship documentation.

Mailing address for Ann Arbor / Livingston records

Trinity Health asks patients making certain records requests to plan 24–48 hours in advance. A copying fee may apply depending on the type and scope of the request.

Medical records can document emergency visits, laboratory and imaging reports, surgical stays, inpatient care and other procedures performed within the facility.

MyChart provides secure online access to multiple patient tasks. Depending on the service and practice, patients can use MyChart to:

Imaging services include

• X-ray
• CT
• MRI
• Bone-density testing / DEXA
• Ultrasound
• Mammography and breast imaging
• Fluoroscopy
• Interventional radiology

Trinity Health Michigan imaging centers participate in its FIND Program, which helps track clinically important incidental findings identified on imaging.

The Towers Pharmacy is located behind the Gift Shop on One North. Reichert Pharmacy is at 5333 McAuley Drive in the adjacent Reichert Health Center.