Tampa General Hospital: Address, Phone & Patient Info

Tampa General Hospital • Davis Islands • Tampa, Florida

Tampa General Hospital Patient Guide: Address, Phone, ER, Doctors, Parking, Costs & Visitor Information

Tampa General Hospital (TGH) is a major academic medical center on Davis Islands at 1 Tampa General Circle, Tampa, FL 33606-3571. The main switchboard is (813) 844-7000. Its Davis Islands emergency department operates 24 hours a day, 365 days a year.

This guide puts the practical information in one place: where to park, which entrance to use, current parking charges, visitor rules, appointment and provider information, hospital billing, ER billing, insurance, financial assistance, medical records, MyChart, imaging, lab, pharmacy and useful department numbers.

Main address 1 Tampa General Circle
Tampa, FL 33606-3571
Main phone (813) 844-7000
Emergency department Open 24/7/365
Main visiting hours 5:00 a.m.–9:00 p.m. daily
Emergency warning: If someone may be experiencing a life-threatening emergency, call 911. This guide explains hospital access and administrative information; it does not provide individual medical advice or replace emergency assessment.

Tampa General Hospital: Quick Answers Before You Go

Emergency

Is the ER open all night?

Yes. TGH’s Davis Islands Emergency & Trauma Center operates 24 hours a day, seven days a week, 365 days a year.

Patients arriving by car for emergency care should follow campus signs to the Emergency & Trauma Center. TGH states that complimentary valet parking is available for patients arriving there by car.

Parking

How much is visitor parking?

The visitor garage is currently $3 flat per visit. The first hour is free. General hospital valet parking is currently $5 flat Monday-Friday.

Appointments

Can I just call the hospital?

The switchboard can route calls, but specialty appointments usually use a department-specific number. This article lists current numbers for cardiology, neurology, OB/GYN, orthopedics, oncology, imaging and other commonly requested services.

Doctors

What days is a doctor available?

TGH publishes clinic hours and dynamic appointment availability, but it generally does not publish a permanent weekday timetable for each individual doctor. Clinic hours and current new-patient information are included below.

Doctor fee

How much is a consultation?

There is no single published TGH physician consultation fee. Professional and facility charges can be separate. For a personalized hospital estimate, call (813) 844-8084.

Medical records

How long can records take?

TGH states that formal medical-record requests are processed within 30 days. There is no charge when records are released directly into MyChart or sent directly to a verified physician’s office.

Tampa General Hospital Main Campus Facts

Checked August 18, 2026
1 Tampa General Circle

Davis Islands main campus, Tampa, Florida 33606-3571.

982 beds

TGH’s current fact sheet identifies the Davis Islands main hospital campus as licensed for 982 beds.

2,706

Medical staff with privileges reported for fiscal year 2025.

230,000+

Combined adult and pediatric emergency visits reported for fiscal year 2025.

TGH is a private, not-for-profit academic medical center and the primary teaching hospital for the USF Health Morsani College of Medicine. Its fact sheet lists major programs in emergency and trauma care, cardiovascular medicine, cancer, transplantation, neurosciences, orthopedics, women’s care, pediatrics, digestive diseases, urology, ENT, burn care and rehabilitation.

Important campus distinction: A physician may be affiliated with Tampa General Hospital but see outpatient patients at 2 Tampa General Circle, 3 Tampa General Circle, 5 Tampa General Circle or another TGH/USF location. Always confirm the address in the appointment confirmation rather than assuming every visit is at the hospital’s main lobby.

Physical address

Tampa General Hospital
1 Tampa General Circle
Tampa, FL 33606-3571

Mailing address

P.O. Box 1289
Tampa, FL 33601-1289

Tampa General Hospital Emergency Room Hours, Arrival & Emergency Fees

Hours 24/7/365

The Emergency & Trauma Center at the Davis Islands hospital is continuously open.

Location 1 Tampa General Circle

Follow on-campus signs specifically for the Emergency & Trauma Center.

ER car arrival Complimentary valet

TGH states that patients arriving by car to the Emergency & Trauma Center receive complimentary valet parking.

Emergency services available at the main hospital

TGH identifies the Davis Islands campus as Tampa Bay’s only Level I Trauma Center. Adult emergency physicians are on site around the clock, and the system also provides pediatric emergency care, trauma surgery, critical-care support, aeromedical transport and specialty emergency resources.

Adult emergency visitors

Current policy generally permits one visitor in the adult Emergency Department when patient volume allows.

Pediatric emergency visitors

The pediatric Emergency Department currently permits up to two parents or guardians.

How much is the Tampa General ER fee?

TGH does not publish one fixed ER fee. An emergency visit can generate multiple charges depending on the evaluation and services used. TGH specifically explains that an ER patient may receive separate bills for the hospital, emergency physician, pathology/laboratory review, radiology interpretation and EKG or other study interpretation.
Possible ER bill Who may bill Billing help number published by TGH
TGH facility/hospital charges Tampa General Hospital (813) 844-7291
Emergency physician professional charge TeamHealth/Inphynet (888) 952-6772
Radiologist interpretation Radiology Associates (813) 253-2721
Pathology/laboratory professional charge Ruffolo, Hooper & Associates (813) 890-0138
TGMG professional charge, when applicable Tampa General Medical Group (813) 821-8009
USF Medical / UMSA professional charge, when applicable USF Medical / UMSA (813) 821-8004

The presence of a billing group in this table does not mean every emergency patient will receive a bill from every group.

Poison exposure: TGH’s patient resources direct the public to the Florida Poison Information Center at 1-800-222-1222, available 24 hours a day, 365 days a year.

Tampa General Hospital Doctors & Current Provider Information

Tampa General is too large for a static article to truthfully present a permanent “all doctors” list. TGH reported 2,706 medical staff with privileges for fiscal year 2025, and its Physician Finder states that participating active-staff listings are shown on a rotating basis and change when providers join or leave.

The table below therefore focuses on currently surfaced providers with a Davis Islands/Tampa General Circle practice location in commonly searched specialties. “New patients” reflects what the TGH provider finder currently displays; it does not guarantee that an appointment is available on a particular date.

About doctor timings: TGH generally publishes the clinic’s operating hours and live appointment options, not a permanent Monday/Tuesday/Wednesday timetable for each physician. A doctor’s exact clinic day can change because of surgery, inpatient coverage, call rotations and other responsibilities. For that reason, individual days or times are marked as not publicly fixed unless an official TGH page gives a recurring schedule.
Provider Specialty Davis Islands / Tampa General Circle location New patients Scheduling / clinic phone Published individual schedule
Bibhu Mohanty, MD Cardiology; valvular, structural and interventional cardiology 2 Tampa General Circle Listed (813) 821-8001 Not publicly fixed
Fadi Matar, MD Cardiology / interventional cardiology 1 & 2 Tampa General Circle / affiliated cardiology sites Listed (813) 821-8001 Dynamic booking
Alexandra Sarau, MD Cardiology 1 & 2 Tampa General Circle Listed (813) 821-8001 Dynamic booking
Jad Mroue, MD Cardiology 1 & 2 Tampa General Circle Listed (813) 821-8001 Dynamic booking
Jennifer Lynn Bennett, MD Cardiology 1 & 2 Tampa General Circle Listed (813) 821-8001 Dynamic booking
Daniela Romero Crousillat, MD Women’s cardiovascular disease / cardiology 1 & 2 Tampa General Circle Listed (813) 821-8001 Dynamic booking
Allan Welter, MD Electrophysiology / cardiology 1 Tampa General Circle plus affiliated sites Listed (813) 821-8001 Dynamic booking
Anant Manish Kharod, MD Electrophysiology / cardiology 1 Tampa General Circle plus affiliated sites Listed (813) 821-8001 Dynamic booking
Aman Mayur Shah, MD Heart failure & transplantation cardiology 1 & 5 Tampa General Circle Listed (813) 251-0793 Dynamic booking
Ioana Dumitru, MD Heart failure & transplantation cardiology 1 & 5 Tampa General Circle Listed (813) 251-0793 Dynamic booking
Lucian Lozonschi, MD Cardiothoracic surgery 1 & 5 Tampa General Circle Listed (813) 844-3228 Surgical schedule not publicly fixed
Ushtar Amin, MD Neurology 1 Tampa General Circle; 2 Tampa General Circle, Floor 2 Listed (813) 821-8017 Dynamic booking
Anne C. Csere, DO Neurology / headache medicine 2 Tampa General Circle, Floor 2 Listed (813) 821-8017 Dynamic booking
Rebecca Hurst, MD Neuromuscular medicine 2 Tampa General Circle, Floor 2 Listed (813) 821-8038 Dynamic booking
Angelica Rivera Cruz, MD Neurology 2 Tampa General Circle, Floor 2 Listed (813) 821-8038 Dynamic booking
Selim Benbadis, MD Epilepsy neurology 2 Tampa General Circle, Floor 2 Listed (813) 259-8577 Dynamic booking
Ornella Bricoune, MD Pain medicine / neurology 1 & 2 Tampa General Circle plus USF locations Listed (813) 821-8038 Exact physician days not published
Claude Bassil, MD Nephrology 1 Tampa General Circle Listed (813) 974-7073 Dynamic booking
Kami Kim, MD Infectious diseases 1 Tampa General Circle; 5 Tampa General Circle Listed (813) 844-4174 Dynamic booking
Shivan M. Shah, MD Infectious diseases 1 Tampa General Circle; 5 Tampa General Circle plus Healthpark Listed (813) 821-8038 Dynamic booking
Tara Mokhtari, MD Head & neck surgical oncology / otolaryngology 1 Tampa General Circle; 2 Tampa General Circle, Floor 2 Listed (813) 821-8038 Dynamic booking
Arjun Parasher, MD Otolaryngology Tampa General Circle / USF ENT practice Listed (813) 821-8012 Dynamic booking
Joshua P. Senter, MD Otolaryngology Tampa General Circle / USF ENT practice Listed (813) 821-8012 Dynamic booking
Julia Toman, MD Otolaryngology Tampa General Circle / USF ENT practice Listed (813) 821-8012 Dynamic booking
Ese Paul Efemini, MD Obstetrics & gynecology 1 & 2 Tampa General Circle / affiliated OB-GYN practice Listed (813) 821-8019 Dynamic booking
Entidhar Al Sawah, MD Obstetrics & gynecology 1 & 2 Tampa General Circle / affiliated OB-GYN practice Listed (813) 821-8019 Dynamic booking
Alyssa J. Brown, MD Obstetrics & gynecology Tampa General Circle / USF OB-GYN practice Listed (813) 821-8019 Dynamic booking
Chiamaka T. Ilonzo, MD Obstetrics & gynecology Tampa General Circle / USF OB-GYN practice Listed (813) 821-8019 Dynamic booking
Erin Alomar, APRN Maternal & fetal medicine / obstetrics 1 Tampa General Circle; 2 Tampa General Circle, Floor 4 Listed (813) 821-8038 Dynamic booking
Matthew Doran Bloom, MD Hematology oncology / medical oncology / GI medical oncology 1 & 3 Tampa General Circle plus TGH Cancer Institute sites Listed (813) 844-7585 Dynamic booking
Erin Mcdonald, APRN Hematology oncology 1 Tampa General Circle Listed (813) 844-7585 Dynamic booking
Anna Krzeczowska, APRN Hematology oncology 1 Tampa General Circle Listed (813) 844-7585 Dynamic booking
Madeleine Savon, APRN Hematology oncology 1 & 3 Tampa General Circle Listed (813) 844-7585 Dynamic booking
Amberly L. Porto, APRN Hematology oncology 1 & 3 Tampa General Circle / Cancer Institute sites Listed (813) 844-4151 Dynamic booking
Sara Garcia, MD Pediatrics 1 Tampa General Circle plus TGH/USF pediatric offices Listed (813) 821-8700 Dynamic booking
Jennifer Takagishi, MD Pediatrics 1 Tampa General Circle / affiliated pediatric practice Listed (813) 821-8700 Dynamic booking
Jennifer Markwood, DO Pediatrics 1 Tampa General Circle Listed (813) 844-3437 Dynamic booking
Angela Pluguez, DO Pediatrics 1 Tampa General Circle Listed (813) 821-8700 Dynamic booking
Simone M. Chang, MD Pediatric hematology oncology 1 Tampa General Circle plus USF pediatric hematology/oncology Listed (813) 821-8029 Dynamic booking
Ali Sanati-Mehrizy, MD Pediatric hematology oncology 1 Tampa General Circle plus USF pediatric hematology/oncology Listed (813) 821-8029 Dynamic booking
Jonathan Barrette Runion, PA Orthopedic surgery 1 Tampa General Circle Listed (813) 844-3799 Dynamic booking
Michelle Jayne Bonfe, APRN Orthopedic surgery 1 Tampa General Circle Listed (813) 844-3799 Dynamic booking
Dawn Rebecca Adams, APRN Orthopedic surgery 1 Tampa General Circle Listed (813) 844-3799 Dynamic booking
Kelly Jean Cassana, APRN Hip & knee orthopedic surgery 1 Tampa General Circle Listed (813) 844-3799 Dynamic booking
Mauricio Polanco, PA Orthopedic surgery 1 Tampa General Circle Listed (813) 844-3799 Dynamic booking
How to read this table: “New patient visits” means the provider was being surfaced by TGH as accepting new-patient visits when checked. It is not a promise of same-day or same-week availability. For a specific doctor, the live booking system or clinic scheduler is the authoritative source for the actual available dates.

Published Clinic Hours Near the Davis Islands Campus

These are office/clinic operating hours, not a guarantee that every doctor listed for that clinic is physically present during every hour.

Clinic / service Address Published hours Phone
USF Health Department of Cardiology 2 Tampa General Circle, Tampa, FL 33606 Monday-Friday 8:00 a.m.-5:00 p.m.; Saturday-Sunday closed (813) 821-8001
TGH/TGMG Cardiology 5 Tampa General Circle, Tampa, FL 33606 Monday-Friday 8:00 a.m.-4:30 p.m.; Saturday-Sunday closed (813) 251-0793
USF Health Department of Neurology 2 Tampa General Circle, Tampa, FL 33606 Monday-Friday 8:00 a.m.-5:00 p.m.; Saturday-Sunday closed (813) 821-8017
USF Health Department of Obstetrics & Gynecology 2 Tampa General Circle, Tampa, FL 33606 Monday-Friday 8:00 a.m.-5:00 p.m.; Saturday-Sunday closed (813) 821-8019
USF Health Department of Urology 2 Tampa General Circle, Tampa, FL 33606 Monday-Friday 8:00 a.m.-5:00 p.m.; Saturday-Sunday closed (813) 821-8035
USF General Pediatrics 17 Davis Boulevard, Tampa, FL 33606 Monday-Saturday 8:00 a.m.-5:00 p.m.; Sunday closed (813) 821-8700
TGH Outpatient Burn Clinic 5 Tampa General Circle, Harbourside Medical Tower, Suite 440 Clinic days: Monday, Tuesday and Thursday; appointment required (813) 844-7656
One of the few recurring specialty schedules TGH publishes: the Outpatient Burn Clinic specifically lists appointments on Mondays, Tuesdays and Thursdays. The clinic asks callers to leave their name and contact information and says a return call is generally expected within 24-48 hours, allowing additional time when calling over a weekend.

How to Make an Appointment at Tampa General Hospital

There is no single appointment desk for every TGH physician. The right scheduling route depends on the specialty and whether the provider is seeing patients at TGH, Tampa General Medical Group or a USF Health clinic.

  1. Identify the specialty or doctor. If you already know the provider name, use that exact name when calling.
  2. Confirm the practice address. An affiliated physician may have more than one location, and the outpatient office may not be inside the main hospital.
  3. Ask whether new patients are being accepted. TGH’s provider directory displays this for many clinicians, but availability changes.
  4. Ask about referral or authorization requirements. These may depend on the specialty and insurance plan.
  5. Ask for the earliest suitable appointment and exact check-in location. Record the building, floor and suite.
  6. Confirm cost/network questions separately. Provider participation and the hospital’s insurance participation are not always identical.

General physician referral help

(855) 566-3627

TGH publishes this number for help finding a physician.

Main switchboard

(813) 844-7000

Use when you know the department but not the direct scheduling number.

MyChart

TGH’s current MyChart includes appointment management and scheduling functions for eligible visits.

Open MyChart

Major Medical Services at Tampa General Hospital

The Davis Islands hospital is not a small general hospital. TGH’s current facility information identifies a broad range of inpatient and specialty programs.

Emergency & Trauma

24/7 emergency medicine, Level I trauma, adult and pediatric emergency care and critical-care support.

Heart & Vascular

Cardiology, electrophysiology, structural heart, cardiovascular surgery, heart failure and transplant-related care.

Cancer Institute

Medical oncology, hematology, surgical oncology, radiation oncology and cancer-related specialty care.

Neuroscience

Neurology, neurosurgery, epilepsy, headache, neuromuscular and other neurological programs.

Orthopaedics

Orthopedic surgery, joint care and musculoskeletal services.

Transplant

Adult heart, kidney, liver, lung and pancreas transplant programs and pediatric kidney transplant.

Women’s Institute

Obstetrics, gynecology, maternal-fetal medicine, routine and high-risk obstetric services.

Muma Children’s Hospital

Pediatric inpatient and specialty services, including neonatal intensive care.

Digestive Diseases

Gastroenterology, endoscopy and digestive-disease care.

Burn Center

Specialized inpatient burn care plus outpatient burn follow-up at Harbourside Medical Tower.

Urology

Urologic specialty care and surgery.

ENT

Ear, nose and throat care, including head-and-neck surgical specialties.

Imaging

X-ray, CT, MRI, ultrasound and advanced diagnostic/interventional imaging.

Laboratory

Routine and highly specialized testing for adult and pediatric patients.

Rehabilitation

Inpatient and outpatient rehabilitation services.

Where to Park at Tampa General Hospital

TGH is on Davis Islands. When crossing the Columbia Drive Bridge toward the campus, TGH instructs drivers to stay in the left lane to enter the hospital campus and then follow signs to the appropriate garage, drop-off or entrance.

Parking option Current price / hours Practical details
Visitor parking garage $3 flat per visit
First hour free
Pay when leaving or prepay at campus kiosks. Keep the entry ticket because it is needed for kiosk payment and garage exit.
General valet parking $5 flat
Monday-Friday, 5:00 a.m.-8:00 p.m.
Payment is due when departing. The valet office remains open Monday-Friday until 9:00 p.m.
Emergency Department arrival valet Complimentary for patients arriving by car to the Emergency & Trauma Center Follow signs specifically to the Emergency & Trauma Center.
Accessible parking Visitor garage rate applies Clearly marked accessible spaces are provided in the visitor garage.
Courtesy shuttle cart Free, 24/7 Helps patients and visitors move from parking areas to destinations around the TGH campus.
Oversized vehicles Garage maximum clearance listed as 6 ft 8 in Follow posted signs to designated oversized parking. If full, TGH notes metered parking on Columbia Drive. RVs and motor homes are not accommodated.
Free off-site option Availability/details through Parking Services Call the Parking Garage Office for current off-site parking instructions.

Parking Garage Office

(813) 844-2277

Monday-Friday: 7:00 a.m.-3:30 p.m.

The office is on the first floor of the visitor garage.

Need the shuttle?

(813) 844-2277

TGH directs patients to this number for courtesy-shuttle and parking assistance.

Tampa General Hospital Google Map & Campus Navigation

Do not rely only on the street address once you reach the campus. The Davis Islands complex includes multiple pavilions, garages, medical towers and drop-off areas. Your appointment confirmation should identify the specific building, floor or suite.

Tampa General Hospital Visiting Hours & Rules

Main hospital 5:00 a.m.-9:00 p.m.

General visiting hours are seven days a week.

Daytime capacity 3 at a time

TGH currently lists three people at a time per patient as the suggested daytime capacity, subject to clinical/unit limitations.

Overnight 1 adult support person

One patient-designated support person age 18 or older can generally remain overnight.

What happens at the entrance?

  • Visitors must pass through weapons screening.
  • A government-issued photo ID is required.
  • The hospital-issued visitor pass must be visibly worn.
  • TGH is tobacco-free; smoking and vaping are prohibited on hospital-owned or leased property.
  • Visitors who are sick may be required to mask or avoid clinical areas depending on the situation.

Visitor limits by area

Area Current visitor guidance
Main inpatient areas Suggested daytime capacity of three visitors at a time; visitors may rotate.
Overnight One adult support person age 18+; daily check-in/new badge applies.
Adult Emergency Department One visitor when patient volume allows.
Pediatric Emergency Department Up to two parents/guardians.
Muma Children’s Hospital Two parents/guardians/support people may remain present; additional screening/badging requirements apply.
Labor & Delivery Generally two to three support persons in triage/labor. Support may rotate. Clinical limits can apply.
Cesarean operating room Generally one support person with clinical approval.
Children under 16 visiting Must be accompanied and supervised by a non-patient adult.
Children under 12 Not permitted to visit patients in strict isolation or at high risk for infection unless unit/nursing leadership authorizes it.
Early morning surgery Family members accompanying patients for early surgical cases may arrive before the normal 5:00 a.m. visitor start time.
Unit leadership can reduce visitor capacity or change access for patient-care, safety or infection-prevention reasons. Check current restrictions if you are visiting ICU, maternity, pediatrics, isolation areas or another specialized unit.

Pre-Admission Testing & Surgery: Exactly Where to Go

TGH publishes detailed instructions for its pre-admission testing (PAT) appointment. These are especially useful because first-time surgical patients can otherwise arrive at the wrong entrance or registration area.

  1. Arrive at least 30 minutes before the scheduled PAT appointment.
  2. Park in the visitor garage or use valet. The visitor garage is $3 flat with the first hour free; general valet is $5.
  3. Follow signs to the West Pavilion / Main Entrance.
  4. Report to Admissions/Registration in the Main Lobby, first floor, West Pavilion.
  5. Complete registration. TGH offers palm-vein identification during registration as an added identification/security option.
  6. Proceed to Pre-Admission Testing. A nurse reviews surgical instructions, and anesthesia staff may evaluate you.
  7. Complete ordered testing. Depending on the case, this may include laboratory work, an EKG or X-ray.

What TGH says to bring to PAT

  • All insurance cards
  • Government-issued photo ID or military ID
  • Relevant lab results, X-rays or EKGs if requested/available
  • Current medication list and dosages
  • Over-the-counter medicines and vitamins on the medication list

How long should you plan?

TGH says a PAT appointment takes a minimum of two hours. It suggests bringing something to occupy your time and a light sweater or jacket.

Pre-op appointment questions:
(813) 844-7869
Monday-Friday, 9:00 a.m.-3:00 p.m.

Do not confuse the PAT appointment with the day of surgery. TGH states patients may eat, drink and take medications as usual on the day of the pre-op testing visit. That does not mean the same instructions apply on surgery/procedure day. Follow the specific fasting and medication instructions given by your surgical team.

Day of the actual procedure

For procedures in the operating room or GI lab, TGH instructs patients to report through Admissions/Registration in the Main Lobby, first floor, West Pavilion, unless their care team gave a different location. Outpatient Surgery Center patients enter through the West Pavilion Main Lobby and are directed to the third floor.

Tampa General Hospital Doctor Fees, ER Fees, Case Fees & Cost Estimates

There is no single truthful dollar amount for a TGH doctor visit, ER visit or hospital “case fee.” TGH’s official pricing information says actual charges can differ because of the seriousness of the condition, duration of a procedure, services, supplies, insurance terms and other factors.

What “doctor fee” and “facility fee” mean

Professional fee

This is the physician/provider billing component. TGH’s MyChart information explains that professional billing primarily reflects the complexity of physician care.

Facility fee

This is the hospital/facility component and reflects hospital resources used to provide care, such as equipment, medications and nursing services.

Why one appointment can create more than one bill

TGH specifically warns that hospital patients may receive bills from multiple affiliated providers, and those providers may not participate in exactly the same health plans as the hospital.

Type of care Possible separate charges described by TGH
Emergency Department Hospital/facility, emergency physician, pathology/lab review, radiology interpretation, EKG or other study interpretation.
Scheduled surgery Hospital/facility, surgeon, anesthesia, radiology, pathology/lab and physician consultation charges.
Lab testing TGH laboratory charge plus a possible pathology professional bill from Ruffolo, Hooper & Associates.

How to get a personalized estimate

  1. Know the scheduled procedure/test or ask the ordering office for the procedure description or code if available.
  2. Have your insurance information ready if you intend to use insurance.
  3. Call (813) 844-8084, Monday-Friday, 8:00 a.m.-4:30 p.m., for Patient Financial Assistance/estimate help.
  4. Ask whether the quote includes only TGH facility services or whether professional services may be billed separately.
  5. For scheduled non-emergency care, also verify the individual physician/provider’s network participation.

TGH also publishes a Price Estimator Tool and machine-readable standard-charge information. Its estimator is intended to provide individualized estimates, but TGH states that an estimate is not a guarantee of the final bill.

Good Faith Estimate: TGH explains that uninsured patients or patients not using insurance can request a written Good Faith Estimate for scheduled, non-emergency items and services. Emergency care is different; do not delay emergency evaluation to obtain a price quote.

Insurance Accepted by Tampa General Hospital

TGH publishes a large current payer list. The exact plan product matters: the presence of an insurance company name does not automatically mean every HMO, PPO, exchange product, physician or specialty service is in-network.

Commercial plans currently listed by TGH

Aetna Health Plans; AvMed Health Plans; Beech Street; Florida Blue; Carnival Cruise Line; Centivo; Cigna Healthcare of Florida; Coventry Health Care; Employers Health Network; First Health; Florida Hospital Healthcare System; Global Excel Management; Holland America Cruise Line; MultiPlan; Private Healthcare Systems (PHCS); Provider Network of America; Truli for Health; and United Healthcare of Florida.

Medicare Advantage plans currently listed by TGH

Advantra; Aetna; BayCarePlus Medicare Advantage; Florida Blue; CarePlus; Coventry; Devoted Health; Doctors Healthcare Plans; Empath PACE; Freedom Health; HealthSpring of Florida; Humana; InnovAge PACE; Longevity Health Plan; Optimum Healthcare; SECUR; Simply Healthcare; Solis Health Plans; Sunshine State Health Plan; Ultimate Health Plan; United Healthcare of Florida; and WellCare.

Medicare Supplement

TGH currently states that it accepts all Medicare Supplement plans.

Government payors currently listed

CareSource/TRICARE; Hillsborough County Health Plan; Humana Military Healthcare Services/TRICARE; Medicaid; Medicare; Medicaid Transplant; and TRICARE.

Health Insurance Marketplace / exchange plans currently listed

Ambetter/Sunshine; AvMed; Florida Blue; Molina; Oscar; United Healthcare; and Wellpoint.

Medicaid HMO plans currently listed

Aetna Better Health; Better Health; CareSource; Clear Health Alliance; Community Care Plan; Freedom Health; Humana; Molina; Prestige Health Choice; Simply Healthcare; Staywell; Sunshine State Health Plan; Magellan Complete Care of Florida; and United Healthcare.

Before scheduled care: verify both Tampa General Hospital and the individual physician/provider with your insurance plan. TGH warns that affiliated providers can participate in different networks.

Tampa General Financial Assistance & Charity Care

TGH states that it provides necessary medical care regardless of a patient’s ability to pay and that uninsured or underinsured admitted patients may qualify for financial assistance or charity care. Eligibility considers Federal Poverty Level guidelines, assets and medical expenses.

TGH assistance category Official income/expense guideline What TGH says the patient owes
Charity Household income between 0% and 300% of the Federal Poverty Level TGH says the patient will not be billed. Eligibility may be considered for six months from the eligibility date.
Charity Catastrophic Non-elective hospital charges are greater than 25% of annual household income TGH says the patient will not be billed.
Uninsured Discount Tier 1 Annual income between 300% and 400% FPL Amount is equivalent to what TGH expects from an average traditional Medicare or managed Medicaid plan.
Uninsured Discount Tier 2 Annual income above 400% FPL Amount is equivalent to what TGH expects from a managed-care insurance plan.

Services TGH says are excluded from this financial-assistance policy

The hospital’s current policy page lists exclusions including non-medically necessary cosmetic procedures, balances payable by other insurance, ventricular assist devices, transplants, elective procedures for residents outside Hillsborough County, bariatric procedures/education/nutritional supplements and certain high-cost drugs unless needed to treat an emergency medical condition under EMTALA.

Financial Assistance / estimate help

(813) 844-8084

Monday-Friday, 8:00 a.m.-4:30 p.m.

patientfinancialassistance@tgh.org

Insurance navigator

(813) 844-8084

TGH also uses this number for Healthcare Navigator help with insurance coverage options.

navigators@tgh.org

How to Pay a Tampa General Hospital Bill & Who to Call

  1. MyChart user: sign in and select the billing area.
  2. No MyChart account: TGH permits guest payment.
  3. For guest payment: have the patient’s account number and last name.
  4. If the bill is not from TGH: identify the billing provider before calling. Emergency physician, radiology, pathology, anesthesia, TGMG and USF professional bills can have separate customer-service numbers.

TGH hospital bill

(813) 844-7291

TGH’s bill-pay and financial-assistance pages list weekday assistance up to 4:30 p.m.; another current billing overview displays 9:00 a.m.-4:00 p.m. If calling near the edge of the business day, call before 4:00 p.m.

mybill@tgh.org

Anesthesia professional bill

(877) 307-4554

Florida Gulf to Bay Anesthesiologist is one of the separately billing groups listed by TGH.

Bill / provider Published billing number
Tampa General Hospital Patient Financial Services(813) 844-7291
Florida Gulf to Bay Anesthesiologist(877) 307-4554
Radiology Associates(813) 253-2721
Ruffolo, Hooper & Associates pathology/lab billing(813) 890-0138
TeamHealth/Inphynet emergency physician billing(888) 952-6772
Tampa General Medical Group professional billing(813) 821-8009
USF Medical / UMSA(813) 821-8004

How to Get Tampa General Hospital Medical Records

TGH’s Release of Information Department handles formal hospital and associated TGH medical-record requests. The hospital requires formal requests to be made in writing.

Fastest route for an active MyChart patient

  1. Sign in to your active TGH MyChart account.
  2. Open the Sharing Hub.
  3. Select Request formal copy of health record.
  4. Complete the request for the records you need.

Release of Information

(813) 844-7533

Monday-Friday, 9:00 a.m.-4:00 p.m.

Closed 12:00-1:00 p.m. daily for lunch.

Processing time

Within 30 days

This is the timeframe TGH currently states for formal requests.

When there is no charge

TGH states there is no charge when records are released directly to the patient’s MyChart or sent directly to a verified physician office.

Other record situations

NeedWhat TGH requires
Your own records without MyChartComplete the Request for Access to Protected Health Information by Individual Patients form and submit it according to the form’s email/fax/mail instructions.
Another person’s recordsUse the Authorization to Disclose Health Information form.
Correction to the recordSubmit the Request for Amendment/Correction of Health Information form.
Restriction on PHI use/disclosureTGH provides separate request and revocation-of-restriction forms.
Radiology images/recordsUse the Radiology Records route at (813) 844-3401.

Tampa General MyChart: What You Can Do

Results

View test results and provider comments as they become available in the portal.

Appointments

View appointment details and schedule eligible appointments online.

Prescription refills

Request refills for eligible refillable medications.

Messages

Communicate with the care team for appropriate non-urgent matters.

Billing

View account details, make payments and submit billing customer-service requests.

Medical records

Use the Sharing Hub to request a formal copy of additional health-record information.

Technical support

(813) 844-5555

Select option 2.

Email: helpdesk@tgh.org

Proxy access

MyChart allows adults to obtain approved proxy access for family members or other people they help care for. TGH also provides a child-proxy process.

TGH’s MyChart FAQ says activation codes are time-limited and can only be used once. If the code does not work, Technology Support can generate a new code after verification.

TGH MyChart Login

TGH Laboratory & Imaging: Hours, Scheduling and Results

Laboratory Services

(813) 844-7284

TGH provides routine and specialized testing for adult and pediatric patients.

TGH states that routine test results are generally available 24 hours after collection and are sent to the ordering physician. Results can also be accessed through MyChart or requested through Medical Records.

Imaging scheduling

(813) 844-8288

Use this number for radiology/imaging scheduling.

Imaging operator: (813) 844-7444, listed as available 24/7/365.

Do I need to fast before a TGH blood test?

TGH notes that some tests may require a 12-hour fast, including certain BMP, CMP, glucose, lipid, HDL, triglyceride and cryoglobulin testing. However, the hospital specifically says fasting and other special instructions must come from the ordering physician. Do not decide to fast simply because a test name appears in a general list.

Bringing outside imaging to TGH

If imaging was performed elsewhere, TGH recommends arranging for those images and reports to be available before the appointment. CDs are accepted when necessary. Bringing previous studies can help the imaging or specialty team compare prior and current findings.

TGH says laboratory patients may receive both a Tampa General Hospital laboratory bill and a separate pathology professional bill from Ruffolo, Hooper & Associates when pathology review is involved.

Tampa General Hospital Pharmacy Hours & Location

TGH Pharmacy

Harbourside Medical Tower, first floor
5 Tampa General Circle
Tampa, FL 33606

(813) 844-7688

Monday-Friday: 6:30 a.m.-8:30 p.m.
Saturday: 7:00 a.m.-7:00 p.m.

A separate TGH discharge page has also listed Sunday 7:00 a.m.-7:00 p.m. except holidays. Because the pharmacy service page currently lists Saturday but not Sunday, call before relying on Sunday/holiday service.

TGH Specialty Pharmacy

5 Tampa General Circle, Suite HMT-100
Tampa, FL 33606

(813) 844-4061

Alternative: 1-800-215-2003

Monday-Friday: 8:00 a.m.-6:00 p.m.
Saturday: 9:00 a.m.-5:30 p.m.

Specialty Pharmacy services

TGH says its Specialty Pharmacy offers a pharmacist available 24/7, prior-authorization support, help identifying financial assistance, monthly mail delivery, refill management, same-day prescription transfer and medication counseling.

Specialty areas served include cardiology, dermatology, gastroenterology, hematology, hepatology, immunology, infectious disease, neurology, oncology, pulmonology, rheumatology and transplant.

Leaving the hospital? TGH’s discharge information also describes a Meds to Beds option that can deliver eligible prescriptions before discharge.

Leaving the Hospital: Discharge & Pickup

After the physician has cleared a patient for discharge and the nurse completes the discharge process, TGH can arrange transport to the pickup area. The hospital’s discharge guidance says pickup is usually at the West Pavilion entrance, although the care team may give a different location depending on the unit.

Before leaving

Review discharge instructions, follow-up plans and medication information with the care team.

Prescription option

The Harbourside TGH Pharmacy can fill prescriptions, and Meds to Beds may deliver eligible discharge prescriptions.

Ride pickup

Confirm the exact pickup entrance with the nurse before the driver approaches campus.

Food, Wi-Fi, Gift Shop & Services During a Hospital Stay

Free Wi-Fi

TGH’s free wireless network is called GuestNet. Select GuestNet from the Wi-Fi settings on a wireless-enabled phone, tablet or computer.

Patient room telephone calls

Most patient rooms can receive direct calls using the room number posted in the room. To protect rest time, TGH says incoming calls are not connected to patient rooms between 10:00 p.m. and 7:00 a.m.. Patients can make outgoing calls at any time, subject to hospital-area restrictions.

Patient meals

Patient food is prepared according to the diet ordered by the physician. Dietary staff assist with meal selections, and TGH says a registered dietitian is available on request when additional dietary help is needed.

Visitor dining & retail

LocationCurrent hours published by TGH
Starbucks – East Pavilion, first floorMonday-Friday 5:30 a.m.-10:00 p.m.; Saturday-Sunday 6:00 a.m.-8:00 p.m.
Wright’s Gourmet – East PavilionDaily 6:00 a.m.-11:00 p.m.; breakfast 6:00-10:30 a.m.
TGH Eats24 hours a day, 7 days a week
Chef’s Table – West Pavilion Food CourtBreakfast 6:00-10:00 a.m.; lunch 11:00 a.m.-4:00 p.m.
Deli – West Pavilion Food CourtMonday-Friday 10:00 a.m.-10:00 p.m.; weekends/holidays 10:00 a.m.-7:00 p.m.
Grill – West Pavilion Food CourtBreakfast 6:00-10:00 a.m.; lunch 11:00 a.m.-2:00 p.m.; dinner 5:00 p.m.-12:30 a.m.
Strachan’sDaily 11:00 a.m.-10:00 p.m.
Planet SmoothieMonday-Friday 7:00 a.m.-10:00 p.m.; Saturday 9:00 a.m.-7:00 p.m.; Sunday 10:00 a.m.-6:00 p.m.

Gift Shop

The TGH Gift Shop is on the first floor of the West Pavilion near the main entrance.

Monday-Friday: 9:00 a.m.-5:00 p.m.
Phone: (813) 844-7370

Accessibility, Wheelchairs, Interpreters & Service Animals

Wheelchairs

Wheelchairs are available on a first-come, first-served basis near the main Admissions area. Ask for one during check-in if needed.

Accessible parking

Marked accessible spaces are available in the visitor garage. The free campus shuttle can assist with transportation from parking areas.

Language assistance

TGH states that qualified interpreters are available without charge. Ask a hospital team member for language assistance.

Hearing / communication access

TGH can provide qualified sign-language interpreters and information in alternative formats, including large print, audio and electronic formats, when requested.

Service animal rules

TGH defines service animals as trained dogs or miniature horses performing work or tasks for a person with a disability. Emotional-support animals are not treated as service animals under the hospital’s policy. Service animals may be restricted from certain infection-control or sterile environments.

The handler is responsible for controlling the animal. TGH states that service animals should be housebroken and generally harnessed or leashed unless the person’s disability prevents that, in which case other effective control is required.

Patient Relations, Social Work, Spiritual Care, Security & Lost Items

Patient Relations

(813) 844-7249

Use for patient-experience concerns, complaints or help resolving non-clinical issues.

Social Work Services

(813) 844-7643

Hospital social-work department routing.

Spiritual Health & Education

(813) 844-7063

Spiritual-care department contact.

Security

(813) 844-7363

Security assistance.

Lost & Found

(813) 844-7363

TGH routes lost-property inquiries through the same number.

Service Response Center

(813) 844-1111

Hospital service-response routing.

Birth Certificates & Death Certificates

TGH has a Birth Certificates department number at (813) 844-7691 for hospital-related birth registration questions.

Need an official certified copy? Tampa General states that it does not issue copies of birth or death certificates. Certified copies are obtained through Florida Vital Statistics. TGH’s contact page lists (904) 359-6900 for Florida Vital Statistics.

Tampa General Hospital Phone Directory

Department / need Phone Best use
Main Switchboard(813) 844-7000General hospital routing
Toll-free(866) 844-1411General hospital routing
Patient Information(813) 844-7000Patient location/information routing through current hospital directory
Physician referral(855) 566-3627Help finding a TGH-affiliated physician
Admitting(813) 844-7207Hospital admission questions
Birth Certificates(813) 844-7691Hospital birth-registration questions
Cashier(813) 844-7501Cashier routing
Dietetic Services(813) 844-7214Hospital dietetic services
Gift Shop(813) 844-7370Gift shop questions
Laboratory Services(813) 844-7284Laboratory department
Medical Records general directory(813) 844-7525General Health Information Management routing
Medical Records / Release of Information(813) 844-7533Formal record-request questions
Parking Garage Office(813) 844-2277Garage, shuttle and parking questions
Patient Accounts / Hospital Billing(813) 844-7291TGH hospital bill questions
Cost Estimate / Financial Assistance(813) 844-8084Estimate and financial-help questions
Patient Representative / Relations(813) 844-7249Patient concerns/experience
Radiology Records(813) 844-3401Radiology records/images
Radiology Scheduling(813) 844-8288Schedule imaging
Imaging Operator(813) 844-7444Imaging department/operator; listed 24/7/365
Rehabilitation Center(813) 844-7700Rehabilitation services
Outpatient Rehabilitation(813) 844-7706Outpatient rehab routing
Security / Lost & Found(813) 844-7363Security or lost property
Social Work Services(813) 844-7643Social-work routing
Spiritual Health & Education(813) 844-7063Spiritual-care resources
TGH Pharmacy(813) 844-7688Retail/discharge pharmacy
TGH Specialty Pharmacy(813) 844-4061Specialty medications
MyChart Technical Support(813) 844-5555, option 2Portal login/technical support
Pre-op/PAT questions(813) 844-7869Pre-admission testing questions
Outpatient Burn Clinic(813) 844-7656Burn follow-up appointments

Before You Leave Home: Tampa General Visit Checklist

For an appointment

  • Confirm doctor/provider name.
  • Confirm exact building, floor and suite.
  • Confirm appointment time and arrival time.
  • Bring government-issued photo ID.
  • Bring current insurance information.
  • Bring referral/order if your clinic or insurer requires it.
  • Bring requested outside records or imaging.
  • Know whether you are using garage or valet parking.

For a visitor

  • Check the patient’s unit and current visitor restrictions.
  • Bring government-issued photo ID.
  • Expect weapons screening.
  • Plan around 5:00 a.m.-9:00 p.m. general visiting hours.
  • Remember the suggested three-person daytime bedside limit.
  • Keep the parking garage entry ticket.
  • Call Security/Lost & Found at (813) 844-7363 if needed.

How This Tampa General Guide Was Verified

This page was checked against current Tampa General Hospital information available on August 18, 2026, including the TGH fact sheet, hospital directory, Emergency Services Institute, Davis Islands parking instructions, campus map, visitation policy, pre-admission instructions, provider and location finder, billing/insurance pages, hospital charge and estimate resources, financial-assistance policy, medical-record procedures, MyChart, laboratory, imaging, pharmacy, accessibility, discharge and patient-services information.

Operational information can change. Live actions such as selecting an actual appointment time, obtaining a personalized price quote, submitting a medical-record request or paying a bill still require the secure hospital system.

Frequently Asked Questions About Tampa General Hospital

1. What is the address and phone number for Tampa General Hospital?

The main Davis Islands campus is at 1 Tampa General Circle, Tampa, FL 33606-3571. The main switchboard is (813) 844-7000, and the toll-free number is (866) 844-1411.

2. Is the Tampa General Hospital emergency room open 24 hours?

Yes. Tampa General’s Davis Islands Emergency & Trauma Center operates 24 hours a day, seven days a week, 365 days a year. Patients arriving by car for emergency care should follow signs to the Emergency & Trauma Center; TGH states that complimentary valet is provided for ER arrivals by car.

3. How much does a Tampa General Hospital emergency room visit cost?

TGH does not publish one fixed ER fee. The total depends on the services used, insurance and other factors. An ER visit can result in separate hospital, emergency-physician, radiology, pathology/lab and other professional charges. For scheduled-service estimates, TGH Patient Financial Assistance is available at (813) 844-8084.

4. How much does it cost to see a doctor at Tampa General Hospital?

There is no single published TGH doctor consultation fee. A visit can include professional and facility charges, and patient responsibility varies by provider, service and insurance plan. Ask the clinic about professional charges and use TGH’s estimate resources for applicable hospital charges.

5. What days and times do Tampa General doctors see patients?

Individual physician schedules are generally not published as a permanent weekly timetable. Several Davis Islands clinics publish office hours—commonly Monday-Friday, 8:00 a.m.-5:00 p.m.—but a specific doctor’s appointment days must be confirmed through live booking or the clinic scheduler. The TGH Outpatient Burn Clinic is one exception that publicly lists recurring clinic days: Monday, Tuesday and Thursday.

6. How much is parking at Tampa General Hospital?

The visitor garage currently costs $3 flat per visit, with the first hour free. General valet parking is $5 flat Monday-Friday from 5:00 a.m.-8:00 p.m. TGH also provides a free 24/7 courtesy shuttle cart around the campus.

7. What are Tampa General Hospital visiting hours?

General main-hospital visiting hours are 5:00 a.m.-9:00 p.m. seven days a week. TGH suggests a daytime capacity of three visitors at a time per patient. Specialized units and clinical situations may have additional restrictions.

8. How do I get my medical records from Tampa General Hospital?

Patients with an active MyChart account can use the Sharing Hub and select “Request formal copy of health record.” TGH also accepts written request forms. Release of Information can be reached at (813) 844-7533, Monday-Friday 9:00 a.m.-4:00 p.m., with the office closed 12:00-1:00 p.m. for lunch. TGH states that requests are processed within 30 days.

9. What insurance does Tampa General Hospital accept?

TGH currently lists numerous commercial, Medicare Advantage, Medicare Supplement, Medicaid, Marketplace and government plans, including major payers such as Aetna, Florida Blue, Cigna, UnitedHealthcare, Humana and others. Patients should verify the exact plan product and individual provider because affiliated physicians may participate in different networks.

10. Does Tampa General Hospital offer financial assistance?

Yes. TGH states that qualifying households at 0%-300% of the Federal Poverty Level may receive charity care with no bill, while other uninsured discount tiers apply above that range. Catastrophic charity assistance may also apply when non-elective hospital charges exceed 25% of annual household income. Call (813) 844-8084 for current eligibility assistance.