St. Peter’s University Hospital: Contact & Patient Info

Saint Peter’s began serving New Brunswick in 1907 and today operates as a large teaching hospital with adult, women’s and children’s services on one campus.

Current New Jersey hospital designations

• General Acute Care Hospital.
• State-designated Children’s Hospital.
• Primary Stroke Center.
• Regional Perinatal Center.

Current state-licensed bed categories include

Saint Peter’s operates both hospital-based clinics and Saint Peter’s Physician Associates offices. The correct scheduling number depends on the specialty.

Maternal-fetal medicine and OB/GYN

Pediatric critical-care physicians

Pediatric Critical Care: 732-745-6684.

Adult medicine and specialty physicians

The newly constructed Robert and Joan Campbell Adult Emergency Department includes fast-track, acute-care, rapid-treatment and women’s-health treatment pods.

Dedicated ER treatment areas include

• Fast-track care for selected minor injuries.
• Fully equipped trauma room.
• Isolation rooms.
• Hazardous-material decontamination room.
• Private OB/GYN emergency rooms.
• Private casting rooms.
• Large acute-care treatment area.
• Monitored observation area.

Symptoms such as sudden facial droop, one-sided arm weakness, new speech difficulty, sudden severe loss of balance or other suspected stroke signs require 911.

EMS can begin assessment and notify the receiving hospital before arrival.

Saint Peter’s current clinical information describes its adult ICU as a fully monitored unit combining:

• Medical intensive care.
• Cardiac intensive care.
• Surgical intensive care.

The hospital is also undertaking a $27 million comprehensive modernization of the Elizabeth and Joseph DeMarco Adult Intensive Care Unit.

The Children’s Hospital is a New Jersey state-designated acute-care children’s hospital located on the Saint Peter’s campus.

Current pediatric specialties include

Saint Peter’s maintains a dedicated pediatric Emergency Department rather than treating every child in the adult ER.

Call 911 for a child with

• Severe breathing difficulty.
• Loss of consciousness.
• Serious seizure.
• Major injury.
• Severe bleeding.
• Possible poisoning or overdose.
• Other immediately life-threatening symptoms.

The NICU is part of New Jersey’s first state-designated Regional Perinatal Center and treats premature and critically ill newborns with complex medical or surgical conditions.

New Jersey’s hospital profile breaks the 54 neonatal beds into:

• 35 intensive-care bassinets.
• 19 intermediate-care bassinets.

NICU care can involve

• Neonatologists.
• Maternal-fetal medicine specialists.
• Pediatric surgeons.
• Pediatric cardiology.
• Genetics.
• Respiratory support.
• Newborn hearing screening.
• High-risk developmental follow-up.

Saint Peter’s PICU treats children recovering from severe illness, surgery and other high-acuity conditions.

Specialized PICU therapies include

• Conscious sedation.
• High-frequency ventilation.
• Low-tidal-volume ventilation.
• Nitric oxide.
• Heliox.
• Care after airway reconstruction.
• Support during chemotherapy complications.
• Neurosurgical and craniofacial care.
• Plasmapheresis-related care.

Maternity care includes options for low-risk pregnancies, medically complicated pregnancies and newborns requiring Level IV NICU support.

Maternal-Fetal Medicine

Saint Peter’s current maternal-fetal medicine program reports more than 2,200 high-risk obstetrical clinic visits each year and more than 500 low-birth-weight deliveries annually.

High-risk care can involve

• Maternal-fetal medicine.
• Advanced prenatal ultrasound.
• Genetic evaluation.
• Antenatal testing.
• Neonatology consultation.
• Specialized delivery planning.

Saint Peter’s describes the Mary V. O’Shea Birth Center as New Jersey’s only hospital-based, midwifery-led birth center. It is designed for qualifying low-risk pregnancies while keeping hospital resources immediately accessible.

Current cardiology diagnostics include

• Transthoracic echocardiogram.
• Transesophageal echocardiogram.
• Stress echocardiography.
• EKG.
• Nuclear cardiology.
• Exercise stress testing.
• Pacemaker checks.
• Holter monitoring.
• Event monitoring.

Saint Peter’s also provides cardiac catheterization and elective/emergency angioplasty services.

Saint Peter’s provides cancer care through hospital-based oncology, surgery, radiation oncology, breast care and specialty physician services.

Cancer-related services include

• Medical oncology.
• Hematology.
• Radiation oncology.
• Breast cancer care.
• Surgical oncology.
• Pediatric hematology/oncology.
• Imaging.
• Pathology.
• Supportive care.

Saint Peter’s offers inpatient, same-day and ambulatory surgical services.

Current surgery areas include

• General surgery.
• Pediatric surgery.
• Breast surgery.
• Thoracic surgery.
• Head and neck surgery.
• Orthopedic surgery.
• Bariatric surgery.
• Gynecologic surgery.
• Minimally invasive and robotic gynecologic surgery.
• Urologic surgery.

CARES Surgicenter

Saint Peter’s Endoscopy Services performs adult and pediatric procedures including routine and advanced GI, pulmonary and selected renal procedures.

Procedures include

• Colonoscopy.
• Upper endoscopy.
• Advanced gastroenterology procedures.
• Bronchial/lung diagnostic procedures.
• Advanced bronchial procedures.
• Selected kidney-stone-related procedures.

Saint Peter’s publishes federally required hospital price-transparency files and shoppable-service information.

Important billing distinction

The hospital explicitly states that the hospital bill does not necessarily include physician professional fees.

Separate bills may come from:

• Emergency physicians.
• Radiologists.
• Anesthesiologists.
• Pathologists.
• Cardiologists.
• Psychiatrists.
• Other consulting physicians.

Saint Peter’s screens eligible patients for New Jersey Medicaid, New Jersey Charity Care and the hospital’s own reduced-payment programs.

Financial counselors can help with

• Charity Care applications.
• Required supporting documents.
• Medicaid screening.
• Reduced-charge eligibility.
• Payment arrangements.
• Appeals of financial-assistance decisions.

Counselor availability

The current billing page states that financial counselors can meet patients Monday–Friday, 8 a.m.–4 p.m., with limited weekend appointments available.

Saint Peter’s currently lists participation with numerous commercial, Medicaid and Medicare plans.

Examples currently listed include

• Aetna Commercial, Medicare and Better Health.
• AmeriHealth New Jersey and AmeriHealth Medicare.
• Braven Health.
• Cigna Healthcare of New Jersey and Cigna Medicare.
• Clover Health.
• Fidelis Care of New Jersey managed Medicaid.
• Horizon Blue Cross Blue Shield of New Jersey.
• Horizon NJ Health.
• Humana Medicare and TRICARE.
• Medicaid.
• Medicare.
• Oscar Health Plan of New Jersey.
• Oxford Health Plans.
• UnitedHealthcare.
• United Community and State.
• WellCare.
• WellPoint of New Jersey.

If you have insurance

Saint Peter’s bills the health plan after confirming eligibility. Patients remain responsible for applicable:

• Deductibles.
• Copayments.
• Coinsurance.
• Non-covered services.

If you are uninsured

Saint Peter’s current billing page states that patients who do not have insurance may be asked to pay 50% of the estimated final amount before scheduled care, with the remaining balance billed later.

Current request methods

Saint Peter’s normally has two different patient-portal systems:

Saint Peter’s currently provides general patient visitation from 9 a.m. to 8 p.m..

Current visitor guidance

• Bring valid government-issued photo identification.
• Do not visit when ill.
• Clean hands before entering patient areas.
• Follow infection-control precautions.
• Check with the nursing unit about extended support-person visitation.
• NICU, PICU, maternity and other specialty areas can have separate rules.

Campus vehicle access is from Easton Avenue and Park Boulevard. Saint Peter’s states that there is no parking access from Duke, Delafield or Guilden streets.

An on-campus Walgreens is located within walking distance of the main lobby.

Services include

• Prescription filling.
• Selected over-the-counter products.
• Medication counseling.
• Automatic refill enrollment.
• Specialty pharmacy support.
• Financial-assistance program guidance.
• Complimentary bedside medication delivery for eligible discharging patients.

Current bedside-delivery hours

Yolanda’s

Yolanda’s serves sandwiches, meals, snacks, beverages and desserts inside the hospital.

Lori’s Gifts

The hospital uses qualified/certified interpreters and telephone/video interpretation resources for patients who communicate in languages other than English.

Saint Peter’s Adult Multispecialty Health Center states that its interpreter system can support more than 100 languages.

Ask staff for an interpreter when

• Registering.
• Discussing diagnosis or treatment.
• Signing consent forms.
• Reviewing discharge instructions.
• Discussing medications.
• Talking about billing or financial assistance.

Recommended escalation route

1. Speak with the patient’s nurse.
2. Ask for the nurse manager.
3. If the concern remains unresolved, contact the Service Excellence Team.

New Jersey complaint hotline

Patients may also submit patient-safety concerns to The Joint Commission.