South Point Veterinary Hospital contact, map, hours, appointments, services, emergency care, forms, and payment help
South Point Veterinary Hospital is commonly searched by that phrase, but the official clinic name is South Point Pet Hospital. The clinic is located at 3 N Main St., Belmont, NC 28012, and the main call or text number is 704-825-7774.
This guide is designed for pet owners who need more than a basic listing. It covers the exact contact route, Google map, hours, first-visit steps, walk-in guidance, emergency partners, services, app, online store, forms, payment, insurance, records preparation, and what to bring.
Use this name when calling, searching maps, sending records, or completing insurance forms.
Belmont, NC 28012. Use this for GPS, rideshare, and arrival planning.
Use for appointments, urgent questions, walk-in availability, records, payments, and app help.
Call first for species-specific scheduling, especially small mammals and reptiles.
Calling ahead is recommended so you can avoid wait time and confirm the correct visit type.
CARE Charlotte Animal Referral & Emergency is listed for emergent care support.
Name and location check before you use this guide
The phrase “South Point Veterinary Hospital” can lead to several similar South Point, Southpoint, and Southpointe veterinary names. This page focuses on the Belmont, North Carolina clinic whose official name is South Point Pet Hospital.
| Similar search result | Why it can confuse users | Correct action |
|---|---|---|
| South Point Pet Hospital | Official Belmont, NC clinic, often searched as South Point Veterinary Hospital. | Use this guide for 3 N Main St., Belmont, NC and phone 704-825-7774. |
| South Point Pet Hospital in Surrey, BC | A Canadian veterinary hospital with a similar name. | Do not use the Surrey phone, hours, or address for Belmont appointments. |
| Southpoint Animal Hospital in Durham, NC | Different clinic, different city, different phone number. | Use the Durham clinic only if your appointment is actually in Durham. |
| South Pointe Animal Hospital in Georgia | Different spelling with “Pointe” and a Georgia location. | Do not mix Georgia contact details with the Belmont clinic. |
| Southpointe Veterinary Hospital | Different spelling and different clinic identity. | Confirm the official website and address before calling or sending records. |
South Point Pet Hospital contact information and hours
These are the practical details most pet owners need before calling, texting, booking, driving, or sending records.
| Contact item | Details | Best use |
|---|---|---|
| Official name | South Point Pet Hospital | Use this name for records, insurance invoices, map searches, and official scheduling. |
| Address | 3 N Main St., Belmont, NC 28012 | Use for GPS, rideshare, directions, and arriving at the correct location. |
| Phone / text | 704-825-7774 | Appointments, urgent same-day questions, emergency availability, records, payments, and general help. |
| Email route | Official contact form / Email Us | Non-urgent questions, records coordination, and account questions. |
| Online store | Secure online store | Medication refill requests, prescription diets, preventive products, and autoship setup. |
| Day | Listed hours | Planning note |
|---|---|---|
| Monday | 7:30 am – 6:00 pm | Call early for same-day appointment or sick-pet availability. |
| Tuesday | 7:30 am – 8:00 pm | Extended evening hours may help working pet owners. |
| Wednesday | 7:30 am – 6:00 pm | Good day for wellness visits, refill questions, and records requests. |
| Thursday | 7:30 am – 8:00 pm | Extended hours may be useful for follow-up appointments. |
| Friday | 7:30 am – 6:00 pm | Handle refills before the weekend because Saturday and Sunday are listed as closed. |
| Saturday | Closed | Use an urgent-care or emergency partner when care cannot wait. |
| Sunday | Closed | Use an urgent-care or emergency partner when care cannot wait. |
Google map, directions, and arrival planning
Use the embedded map for route planning, then call ahead if your pet is sick, contagious, painful, anxious, reactive, or may need help entering the building.
South Point Pet Hospital
3 N Main St.
Belmont, NC 28012
Main: 704-825-7774
Dogs
Use a secure leash and keep your dog close. Call before entering if your dog is coughing, vomiting, reactive, painful, or difficult to walk.
Cats
Use a latched carrier. Do not carry a cat loose in your arms because traffic, noise, and other animals can trigger escape behavior.
Pocket pets and reptiles
Ask the team how to transport your pet safely. Bring habitat, temperature, diet, supplement, and symptom details.
Documents
Bring vaccine history, prior medical records, medication list, insurance information, questions, and a stool sample if requested.
Start here: choose the right route for your pet’s need
Use this table before calling, texting, booking online, walking in, or going to emergency care.
| Your need | Best action | Prepare first |
|---|---|---|
| Routine wellness exam | Schedule online, through the app, or by calling/texting 704-825-7774. | Pet age, species, vaccine history, parasite prevention, diet, and questions. |
| First visit | Schedule a first appointment and complete the new-client form ahead of time. | Prior records, vaccine history, medications, behavior concerns, and a stool sample if requested. |
| Sick or urgent issue | Call or text during operating hours to ask if they can accommodate your pet. | Symptoms, start time, breathing status, toxin risk, pain level, photos, videos, and appetite changes. |
| Walk-in visit | Walk-ins are welcome only upon availability; calling ahead is recommended. | Current symptoms, records, and flexibility if the clinic recommends a scheduled appointment. |
| After-hours minor illness | Use UrgentVet for after-hours, weekend, and holiday urgent care when appropriate. | Confirm whether symptoms are non-life-threatening before using urgent care. |
| Life-threatening emergency | Go to an emergency veterinary hospital such as CARE Charlotte Animal Referral & Emergency. | Recent records, medication list, insurance details, and safe transport. |
Official online actions and what to do after each page opens
These official links are the safest route for live scheduling, forms, app access, payment information, and pharmacy needs.
Schedule an appointment
- Choose the appointment route offered by the clinic.
- Enter pet details and the reason for the visit.
- Call or text if symptoms are urgent or you need same-day help.
Plan your first visit
- Request previous medical records from your former clinic.
- Make notes about behavior, health, habits, and concerns.
- Complete the new-client information form before arrival.
Complete forms
- Use the New Client Form if this is your first visit.
- Fill out every requested field carefully.
- Bring or send prior records so vaccinations and medical history are current.
Use the app
- Use the app for records, reminders, appointment scheduling, and chat features.
- Make sure your account matches the owner information on file.
- Do not use app messaging for life-threatening emergencies.
Order medication or food
- Choose the medication, preventive product, or prescription diet.
- Allow time for clinic approval when required.
- Use autoship only after confirming the correct dose and product.
Check payment and insurance
Open payment and insurance details
- Review cash, card, digital wallet, and CareCredit options.
- Ask for an estimate before surgery, dentistry, diagnostics, or complex care.
- Request detailed invoices for pet insurance reimbursement.
Appointment, first-visit, drop-off, and walk-in workflow
South Point Pet Hospital offers multiple access routes, but calling ahead is still the safest option for sick pets, walk-ins, and urgent problems.
Emergency care, after-hours urgent care, and when not to wait
South Point Pet Hospital asks owners to call during operating hours to see if they can accommodate an emergency. It also lists partner options for care when the clinic is closed or when emergency-level care is needed.
| Symptom or situation | Recommended route | Why |
|---|---|---|
| Breathing trouble, collapse, severe bleeding, seizures, suspected poisoning, bloat signs, pale gums | Emergency hospital immediately | These can become life-threatening quickly and may need advanced emergency equipment. |
| Vomiting, diarrhea, mild lameness, skin or ear issues, eye discharge, minor wounds | Call South Point during hours or use UrgentVet after hours if appropriate | These may need prompt care but may not always require a 24-hour emergency hospital. |
| Hit by car, suspected fracture, kidney failure signs, overnight hospitalization need | Emergency hospital | Urgent-care partners may not manage life-threatening or hospitalization-level cases. |
| Post-surgery incision concern | Call South Point if open; use urgent or emergency care if closed and worsening | Swelling, bleeding, open sutures, pain, or discharge may need prompt evaluation. |
Veterinary services at South Point Pet Hospital
The official services menu lists preventive, urgent, dental, diagnostic, surgical, pain-management, microchipping, parasite-prevention, and end-of-life care.
| Care area | What the clinic offers | Pet owner preparation |
|---|---|---|
| Wellness care | Routine exams, vaccines, preventive planning, parasite protection, senior monitoring, and lifestyle guidance. | Bring vaccine records, diet details, parasite-prevention history, and behavior changes. |
| Sick and urgent care | Care for wounds, infections, sudden illness, limping, vomiting, diarrhea, skin issues, eye problems, and related concerns. | Call ahead with symptom start time, severity, photos, videos, medication list, and toxin risk. |
| Dentistry | Dental exams, professional cleanings, dental care planning, and tooth extractions when needed. | Ask whether bloodwork, anesthesia, dental imaging, extractions, and medications are included in the estimate. |
| Labs and diagnostics | In-house laboratory testing, bloodwork, diagnostic imaging, x-rays, ultrasound-related evaluation, and fast results for many common tests. | Ask whether fasting is needed and whether results are same-day or sent to an outside lab. |
| Surgery | Spay/neuter, soft tissue procedures, mass removal, laceration repair, abdominal procedures, dental surgery, and selected advanced procedures. | Ask about pre-anesthetic bloodwork, fasting, monitoring, pain control, pickup time, and home-care instructions. |
| Microchipping | Microchip placement to help improve return chances if a pet is lost. | Confirm registration steps and update your phone, address, and emergency contact after placement. |
| Pain management | Pain relief plans for injuries, surgery recovery, arthritis, chronic conditions, and comfort-focused care. | Describe mobility, stairs, jumping, appetite, sleep, hiding, limping, and medication response. |
| Parasite prevention | Flea, tick, heartworm, and intestinal parasite prevention planning based on lifestyle and risk. | Bring prevention brand, last dose date, travel details, outdoor exposure, and stool-test history. |
| End-of-life care | Supportive guidance for comfort, quality of life, and peaceful goodbyes. | Ask about quality-of-life signs, comfort medications, family presence, aftercare options, and timing. |
Pet types served and species-specific preparation
The clinic lists cats, dogs, pocket pets/small mammals, and reptiles. Species details help the team schedule the correct appointment and plan safe handling.
Dogs
Bring vaccine history, parasite-prevention details, diet, stool changes, coughing, limping, behavior changes, medication list, and photos or videos of symptoms.
Cats
Use a secure carrier. Bring indoor/outdoor status, appetite changes, litter-box changes, weight changes, vomiting frequency, hiding behavior, and vaccine history.
Pocket pets and small mammals
Bring diet details, hay and pellet routine, treats, cage setup, chewing behavior, stool output, appetite, water intake, and the last time the pet ate.
Reptiles
Bring temperature, humidity, lighting, UVB setup, substrate, diet, supplements, shedding history, appetite, stool pattern, and photos of the enclosure.
Veterinary team information
The official veterinarian page lists doctor profiles. Doctor availability, interests, and appointment types can change, so confirm when booking.
| Veterinarian | Details from official profile | Booking note |
|---|---|---|
| Dr. Sarah D’Amelio | Doctor of Veterinary Medicine from North Carolina in 2016; interests listed include cardiology, feline medicine, and companion exotic species such as mammals and reptiles. | Helpful to mention feline, cardiology-related, pocket-pet, or reptile concerns when requesting the right appointment. |
| Dr. Sarah Taylor | Graduated from Ohio State University College of Veterinary Medicine; professional interests include wellness, client education, surgery, dentistry, and client relationships. | Helpful for wellness, education-focused visits, surgery consults, dental questions, and ongoing care planning. |
App, online store, pharmacy, autoship, and refills
South Point Pet Hospital promotes app access and an online store so clients can manage routine care more easily.
Clinic app
- Access pet records 24/7.
- Chat with the team for appropriate non-emergency needs.
- Get appointment reminders.
- Schedule appointments.
- Share pet photos and account details.
Online store
The secure store supports medication refills, prescription diets, preventive products, home shipping, and autoship options when approved by the clinic.
Refill timing
Request refills before you run out. Some medications need doctor approval, updated exams, lab monitoring, or dose confirmation.
Safety check
Before giving medication, confirm the pet name, drug name, strength, instructions, refill quantity, and whether food is required.
Forms, medical records, vaccine proof, and insurance documents
Good paperwork prevents delays at check-in, boarding, daycare, grooming, travel, emergency care, and insurance reimbursement.
| Need | Best route | What to include |
|---|---|---|
| New Client Form | Open the official forms page before the first visit. | Owner information, pet information, medical history, and prior veterinary contact details. |
| Previous records | Ask the former clinic to send records directly to South Point Pet Hospital. | Vaccines, lab results, imaging, surgery notes, chronic conditions, medications, allergies, and diet. |
| Vaccine proof | Use the app if available or contact the clinic. | Pet name, owner name, date needed, and whether proof is for daycare, boarding, grooming, licensing, or travel. |
| Specialist or ER transfer | Ask the clinic to send records to the receiving provider. | Receiving hospital name, phone, email or fax if available, appointment date, and reason for referral. |
| Pet insurance claim | Request a detailed invoice and medical notes after the visit. | Diagnosis, procedure names, medications, lab charges, doctor notes, and payment receipt. |
Payment, CareCredit, estimates, and pet insurance
Veterinary costs vary by exam type, diagnostics, medication, surgery, dentistry, urgent care, anesthesia, and follow-up needs.
Payment options listed
The official payment page lists cash, credit card, debit card, CareCredit, Apple Pay, and Google Pay. Confirm current payment acceptance before a large procedure.
CareCredit
CareCredit is presented as a pay-over-time option for routine appointments, emergency care, surgeries, treatments, and some other pet-related services upon approval.
Pet insurance
The clinic explains that most plans work by reimbursement: you pay at the visit, receive detailed invoices, and submit the claim to your insurance provider.
Ask for estimates
Before diagnostics, dentistry, surgery, urgent care, or ongoing treatment, ask what is required today, what is optional, and what can be staged later.
Content gap audit: what basic listings usually miss
This section is included because many third-party vet listings only show a name, phone, address, or rating. Pet owners usually need a more practical path.
| Common missing detail | Why it matters | What this guide adds |
|---|---|---|
| Official name vs search name | Similar South Point, Southpoint, and Southpointe clinics can send users to the wrong phone number. | Clarifies that the Belmont clinic’s official name is South Point Pet Hospital. |
| Call/text route | Urgent pet questions need faster routing than generic contact forms. | Highlights 704-825-7774 for calls, texts, appointments, and emergency availability checks. |
| First-visit checklist | Missing records can delay vaccines, prescriptions, diagnostics, and insurance claims. | Explains records, questions, new-client form, leash/carrier, and stool sample preparation. |
| Emergency difference | Urgent care and emergency hospital care are not the same. | Separates South Point same-day calls, UrgentVet after-hours urgent care, and CARE Charlotte emergency care. |
| App and pharmacy workflow | Refills and records are often easier online, but emergency messages should not go through routine tools. | Explains app uses, online store, autoship, refill approval, and safety checks. |
| Payment and insurance process | Pet owners need to know that most insurance is reimbursement-based. | Explains payment options, CareCredit, estimates, invoices, and claim preparation. |
Official source checklist used for this guide
Use these official pages for final confirmation before booking, driving, paying, sending records, or choosing emergency care.
| Official source | What it verifies | When to open it |
|---|---|---|
| Contact page | Address, phone, hours, emergency note, UrgentVet partner, and CARE Charlotte details. | Before calling, texting, driving, or using emergency routing. |
| Services page | Wellness, sick care, dentistry, diagnostics, microchipping, pain management, parasite prevention, and surgery. | Before deciding whether the clinic fits your pet’s care need. |
| Plan Your First Visit | Call/text route, online booking, app access, walk-in availability, drop-off visits, records, form, and what to bring. | Before a first visit or when switching from another clinic. |
| Forms page | New Client Form and records requirement for first-time clients. | Before check-in to save time and avoid missing history. |
| Payment and Insurance | Payment methods, CareCredit, and pet insurance reimbursement workflow. | Before surgery, dentistry, diagnostics, urgent care, or large treatment plans. |
| Online Store | Medication refills, prescription diet ordering, shipping, and autoship options. | Before requesting refills or setting up recurring orders. |
| Veterinarians page | Doctor names and profile links. | Before requesting a specific veterinarian. |
Important pet health and safety notice
This guide helps with contact, scheduling, location, forms, records, payment, app access, and emergency routing. It does not replace veterinary diagnosis or treatment.
South Point Veterinary Hospital FAQs
These questions focus on the Belmont clinic’s name, address, phone, hours, appointments, emergency routing, services, forms, app, payment, and insurance.