Madison Veterinary Hospital: Vet Care & Contact

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Madison, Alabama · Veterinary Care Guide · Updated September 2026

Madison Veterinary Hospital contact, map, hours, appointments, boarding, grooming, portal, and pet care help

Madison Veterinary Hospital is a veterinary hospital at 1605 Hughes Rd, Madison, AL 35758. The main phone number is 256-837-9171, and the hospital provides veterinary care, boarding, grooming, urgent-care guidance, online pharmacy access, patient forms, and a pet portal for records and refills.

This guide is built for pet owners who need more than a thin directory listing. It explains how to call, book, prepare for a first visit, use the portal, handle emergencies, board a dog or cat, request prescriptions, understand payments, and verify the correct Madison location.

Call 256-837-9171 Book Appointment Pet Portal Food & Meds
Pet emergency warning: If your pet has difficulty breathing, collapse, seizures, severe bleeding, suspected poisoning, heatstroke, major trauma, bloat signs, inability to urinate, pale gums, or extreme pain, call a veterinary professional immediately. During Madison Veterinary Hospital business hours, call 256-837-9171. After hours, use one of the emergency hospitals listed below.
Correct facility Madison Veterinary Hospital

This guide covers the Madison, Alabama hospital at 1605 Hughes Rd, not similarly named clinics in Ohio, Connecticut, Michigan, or Georgia.

Address 1605 Hughes Rd

Madison, AL 35758. Use this for GPS, rideshare, appointment paperwork, forms, and pet records.

Main phone 256-837-9171

Use for appointments, urgent guidance, boarding, grooming, food, prescriptions, and general questions.

Fax 256-837-3648

Useful for medical records from another veterinarian, emergency hospital, specialist, groomer, boarding provider, or insurer.

Core services Vet care + boarding

Services include wellness, diagnostics, advanced care, surgery, urgent care, boarding, grooming, and Unleashed Dog Camp.

Portal PetPage portal

The portal supports medical reminders, prescriptions, appointments, records access, and refill requests.

Start here: choose the right Madison Veterinary Hospital action

Use this table before calling, driving, filling forms, requesting refills, or arranging boarding.

Your need Best action Prepare first
Routine exam or vaccine visit Call 256-837-9171 or use the online appointment page. Pet name, age, species, vaccine history, prior clinic, medications, and preferred visit window.
New patient first visit Book ahead and complete the relevant new-client or patient-history form. Adoption or purchase records, existing medical history, medication and supplement list, food brand, feeding schedule, and questions.
Sick or injured pet during business hours Call the hospital before arrival so the team can guide the next step. Symptoms, start time, breathing status, toxin risk, appetite, bathroom changes, photos, videos, and current medications.
After-hours emergency Use Huntsville Veterinary Specialists & Emergency or Madison Veterinary Emergency. Recent records, medication names, pet insurance details, safe carrier or leash, and symptom timeline.
Boarding request Call ahead and confirm vaccine requirements, check-in time, diet, medications, and special needs. Rabies, required species vaccines, medication bottles, feeding directions, emergency contact, and pet-care instructions.
Prescription refill Use the PetPage portal, online food and meds store, prescription refill form, or phone line. Medication name, strength, dose, remaining supply, refill urgency, and pharmacy or shipping preference.
Medical records or vaccine proof Use the pet portal or ask the front desk to help with records. Pet name, owner name, date range, receiving clinic, fax/email, and reason for the request.

Madison Veterinary Hospital contact information and current hours

Confirm holiday schedules before time-sensitive visits, boarding drop-offs, refills, or urgent-care decisions.

Contact item Current detail Use it for
Clinic name Madison Veterinary Hospital Appointments, records, referrals, boarding, grooming, pharmacy, and insurance documentation.
Address 1605 Hughes Rd, Madison, AL 35758 GPS, rideshare, map routing, first-visit forms, records transfer, and pet insurance forms.
Main phone 256-837-9171 Appointments, sick-pet guidance, boarding, grooming, food, medication refills, and general questions.
Fax 256-837-3648 Records from other veterinary hospitals, specialists, emergency providers, insurers, or boarding providers.
Records email info@madisonvet.com The boarding FAQ directs owners to email vaccination records here before boarding when needed.
Day Listed hours Planning note
Monday 7:00 AM – 6:00 PM Call early after a weekend if your pet became sick while the hospital was closed.
Tuesday 7:00 AM – 6:00 PM Good day for routine appointments, refills, and records coordination.
Wednesday 7:00 AM – 6:00 PM Ask ahead if diagnostics, sedation, surgery planning, or longer care may be needed.
Thursday 7:00 AM – 6:00 PM Useful for follow-ups before the weekend or medication planning.
Friday 7:00 AM – 6:00 PM Handle refills, boarding questions, and rechecks before weekend hours begin.
Saturday 7:00 AM – 5:00 PM Confirm service type because staffing and appointment availability can differ on weekends.
Sunday 3:00 PM – 5:00 PM Official site notes Sunday hours are only for the boarding facility.
Holiday note: Madison Veterinary Hospital posts limited or closed holiday schedules on its official pages. Check the official site or call before Christmas Eve, Christmas Day, New Year’s Day, major holidays, or boarding-related travel dates.

Google map, directions, parking, and arrival checklist

Use the embedded map to route to 1605 Hughes Rd, then call ahead for urgent, contagious, anxious, or mobility-limited pets.

Madison Veterinary Hospital
1605 Hughes Rd
Madison, AL 35758
Main: 256-837-9171

Use this Google map for route planning only. Confirm hours, boarding check-in rules, urgent-care instructions, and holiday schedules directly with Madison Veterinary Hospital before traveling.

Dogs

Use a secure leash and keep your dog close in the parking area and lobby. Call first if your dog is coughing, reactive, painful, weak, or may need a low-stress entry plan.

Cats

Use a secure carrier. Do not carry cats loose in your arms because traffic, dogs, and lobby noise can trigger escape behavior.

First visit

Bring adoption or purchase records, medical history, medications, supplements, feeding schedule, food brand, questions, and stool or urine samples if requested.

Urgent symptoms

Call before entering if your pet has vomiting, diarrhea, coughing, suspected toxin exposure, severe pain, trouble walking, or a contagious-disease concern.

How to schedule and prepare for an appointment

The official first-visit page explains what new clients should bring and when to arrive.

Book the correct visit type. Use the online appointment page for routine needs, but call 256-837-9171 if your pet is sick, injured, or may need same-day guidance.
Complete forms before arrival. New clients should complete the New Client Form or relevant patient form before the visit when possible.
Bring complete background details. Bring adoption or purchase records, medical history, current medications and supplements, feeding schedule, food brand, and a list of questions.
Collect samples only if requested. Bring stool or urine samples when the hospital asks for them, and ask how fresh the sample should be.
Use proper restraint. Dogs should be on a short leash. Cats should be in an appropriate carrier. Treats can help keep pets distracted and comfortable.
Arrive on time. The official first-visit guidance says to arrive 5 minutes early for check-in, or 10 minutes early if forms are not complete.
Phone script: “Hi, I need an appointment for my pet. Species is __, age is __, symptoms started __, current medications are __, and I can complete the forms before the visit. What appointment type should I book?”

Urgent care and after-hours emergency options

The official contact page says to call Madison Veterinary Hospital immediately during business hours for pet emergencies, and to use recommended emergency animal hospitals after hours.

During business hours
Call 256-837-9171 first. Tell the team your pet’s species, symptoms, start time, breathing status, toxin risk, pain level, seizure history, and whether your pet can walk.
After hours
Use a dedicated emergency veterinary hospital. Do not wait until morning if symptoms are severe or rapidly worsening.
Online booking warning
If your pet may be having a medical emergency, do not rely on appointment forms, email, or portal messaging. Call or go to emergency care.
Bring with you
Medication list, vaccine records, insurance details, recent test results, discharge notes, safe carrier or leash, and a symptom timeline.
Emergency option Address and phone Officially listed hours
Huntsville Veterinary Specialists & Emergency 800 Dr. Joseph E. Lowery Blvd, Huntsville, AL 35801 · 256-715-8389 Open 24 hours.
Madison Veterinary Emergency 27022 US-72, Athens, AL 35613 · 256-434-5290 Monday–Thursday 6:00 PM – 7:00 AM; Friday, Saturday, Sunday, and holidays 24 hours.
Do not delay emergency care: Difficulty breathing, collapse, suspected poisoning, repeated seizures, severe trauma, pale gums, bloated abdomen, inability to urinate, uncontrolled bleeding, heatstroke, or extreme pain should be treated as emergency-level problems.

Veterinary services available at Madison Veterinary Hospital

The official services page lists wellness, diagnostics, advanced care, surgery, urgent care, Unleashed Dog Camp, boarding, and grooming.

Care area Services and focus Pet owner note
Wellness & prevention Nose-to-tail wellness exams, early detection, age-specific assessments, vaccinations, parasite prevention, puppy and kitten care, senior care, and preventive planning. Ask which vaccines and screenings match your pet’s age, lifestyle, boarding, grooming, travel, and exposure risk.
Testing & diagnostics Diagnostic testing, baseline results, health monitoring, radiology-related services, and test-result interpretation. Ask whether fasting, a urine sample, stool sample, sedation, or follow-up testing is needed.
Advanced care Comprehensive medical care for dogs and cats, including advanced diagnostics, procedures, treatments, and condition management. Bring prior records for chronic disease, second opinions, ongoing medications, or referral-level concerns.
Surgical procedures Routine and advanced surgical procedures using appropriate equipment and patient-safety practices. Ask for fasting rules, anesthesia monitoring, estimate details, drop-off time, discharge time, medication instructions, and recheck needs.
Urgent care Emergency medical guidance during business hours when pet owners call immediately for direction. Call first. Severe symptoms may need a full emergency hospital instead of a routine appointment.
Boarding Dog and cat boarding with trained staff, climate-controlled kennels, monitoring, feeding, medication support, and veterinarian availability during normal business hours. Confirm vaccine requirements, medication packaging, special-needs planning, and check-in/check-out windows before travel.
Grooming Bathing, trimming, styling, ear hair plucking, sanitary clips, nail trims, and add-on services such as anal gland expression, teeth brushing, ear cleaning, and medicated baths. Grooming is by appointment only, Mondays through Saturdays. Call to confirm breed, coat, skin, and medical needs.

Pet boarding requirements and what to expect

Madison Veterinary Hospital offers boarding for dogs and cats, with hospital staff support and required vaccines for safety.

Boarding safety advantage: The official boarding page says staff monitor each pet’s attitude, comfort, appetite, and elimination habits, and alert hospital staff when abnormalities appear.
Boarding area Officially listed detail Owner preparation
Dog boarding vaccines Canine boarders must be current on Rabies, Distemper/Parvo, Canine Influenza, and Bordetella. Send records early and confirm whether any exam, booster, or parasite screening is needed before boarding.
Dog boarding environment Small and large kennels are climate controlled. Small dogs have group playtime and socialization at least four times daily; large dogs are walked separately with staff. Discuss play style, leash behavior, anxiety, medical limits, food, and medication needs.
Dog boarding food Canine boarders are offered a gastrointestinal diet provided by Science Diet Sensitive Stomach. Special diets can be provided by the owner at no additional charge. Label food clearly and provide feeding amounts, frequency, and medication timing.
Cat boarding vaccines Feline boarders must be current on Rabies, Feline Leukemia, and FVRCP vaccinations. Use a secure carrier and send vaccine records before the stay.
Cat boarding environment Cats are housed in a separate hospital area for noise control and comfort, with several windows and natural light. Discuss stress, hiding, medication, litter habits, and appetite concerns before drop-off.
Cat boarding food Feline guests are fed Purina Indoor Formula. Owners may provide a special diet at no additional charge. Label food and bring written feeding directions.
Medication and special needs Medication can be administered for an additional fee. Medications must be in the original bottle with clear instructions. Discuss diabetics, chronic illness, physical limitations, medical records, and possible exam requirements in advance.
Check-in and pick-up Boarding/daycare check-in and pick-up are listed as Monday–Friday 7:00 AM – 6:00 PM, Saturday 7:00 AM – 5:00 PM, and Sunday 3:00 PM – 5:00 PM. Confirm your exact drop-off and pick-up window when booking, especially near holidays.

Unleashed Dog Camp: daycare-style play and enrollment

The official Unleashed Dog Camp page describes cage-free, leash-free, all-day play and a large outdoor play area.

Program style

Unleashed Dog Camp is described as a safe social environment where dogs can play, rest, use outdoor space, and receive supervision from camp staff.

Outdoor space

The program page describes more than 8,000 square feet of outdoor play yard, with play equipment such as tunnels and other enrichment features.

New camper evaluation

New campers are recommended for a two-full-day evaluation, with drop-off between 7:00 AM and 9:00 AM and pick-up between 4:00 PM and 6:00 PM.

Enrollment form

The patient forms page links an Unleashed Dog Camp Enrollment Form. Complete it before the first camp visit and ask about current requirements.

Confirm current rules: Dog camp participation may depend on vaccine status, social assessment, temperament, health status, age, parasite prevention, and behavior around people and other dogs.

Dog and cat grooming at Madison Veterinary Hospital

The official grooming page says grooming is by appointment only, Mondays through Saturdays.

Grooming item Listed service Helpful owner note
Core grooming Warm bath with gentle shampoo, professional groom, ear hair plucking, sanitary clip, and nail trim. Mention matting, skin sensitivity, coat type, anxiety, and preferred haircut when booking.
Add-on services Anal gland expression, teeth brushing, ear cleaning, and medicated baths may be requested at an additional cost. Ask if a doctor exam is needed for skin infections, ear odor, pain, or severe itching.
Groomers The grooming page names Jeremy Riner and Lindsay Riner as professional groomers. Ask about availability, coat-specific timing, and whether medical concerns should be checked by a veterinarian first.
Medical observation Staff are trained to look for skin and coat problems that could be harmful to pets. If a condition is noticed, the hospital may inform you and recommend a doctor appointment.

Pet portal, online pharmacy, food orders, and prescription refills

The hospital offers portal access, a mobile app, and an online food and medication store.

PetPage portal

The portal provides 24/7 access to medical reminders, prescriptions, appointments, and related pet information.

Mobile app

The PetPage app can be used on Android or iPhone, and the same account can also be used in the web portal.

Refill requests

Use the portal, prescription refill form, online store, or phone line. Refills may require veterinarian approval, an exam, or current monitoring.

Online store setup

The online store prompts users to register with the phone number and email they use for hospital communications so records and prescriptions can link correctly.

Use portal for
Medical reminders, appointment management, prescription refill requests, and access to your pet’s latest medical information.
Do not use portal for
Emergencies, severe symptoms, poisoning, breathing problems, collapse, seizures, or urgent same-day triage.
Food and meds
Use the online store for approved prescription products, preventives, pet food, and delivery options when available.
If login fails
Call the hospital and confirm the email and phone number attached to your account.

Patient forms, medical records, vaccine proof, and PDF resources

The official patient forms page says owners can complete online forms or download, print, and complete PDF forms when available.

Form or record need Official resource Practical use
Patient history Patient History Form Use before a first visit, illness visit, or detailed medical review.
Boarding request Boarding Reservation Request Form Use before travel to request boarding space and confirm dates.
Boarding instructions Boarding Pet Care Instructions Form Use for food, medication, special handling, emergency contact, and care preferences.
Medication refill Prescription Refill Form Use when requesting medication or prescription diet refills.
Dog camp enrollment Unleashed Dog Camp Enrollment Form Use before daycare/camp participation and confirm current assessment requirements.
Wellness visit Canine/Feline Wellness Questionnaire Use for preventive care, vaccines, diet, lifestyle, and behavior questions.
Vaccine proof Pet portal or front desk request Use for boarding, grooming, daycare, travel, licensing, and transfer to another clinic.
Records transfer Fax 256-837-3648 or portal/front desk support Send records to a specialist, emergency hospital, new veterinarian, boarding provider, or insurer.
Records checklist: Include pet name, owner name, date of birth or approximate age, vaccine history, medications, allergies, surgery notes, lab results, imaging reports, receiving clinic, fax or email, and why the records are needed.

Payment, pet insurance, CareCredit, Scratchpay, and estimates

The official payment page says full payment is required at the time of service and lists payment and financing options.

Accepted payment options

Listed options include Visa, MasterCard, American Express, Discover Card, cash, pet insurance, CareCredit, and Scratchpay.

Pet insurance process

Payment is due when services are rendered. The pet insurance company reimburses you later if the claim is covered by your policy.

CareCredit

CareCredit is described as a healthcare credit card that can help pay for exams, spay/neuter, dental cleaning, parasite prevention, medication, vaccines, surgery, and more.

Scratchpay

Scratchpay is described as a veterinary loan company, not a credit card, and can be used from a smartphone after a treatment estimate is provided.

Estimate script: “Can you separate must-do items from optional items and explain which costs affect diagnosis, safety, anesthesia, pain control, infection risk, or long-term outcome?”

Madison Veterinary Hospital team and doctor names

The official team page lists the following veterinarians. Doctor schedules and case focus can change, so confirm availability when booking.

Veterinarian Role listed Useful booking note
Sarah Estess, DVM Veterinarian Ask whether this doctor is available for wellness care, illness visits, follow-ups, or ongoing medical planning.
Chelsea Bodin, DVM Veterinarian Ask the front desk whether this doctor’s schedule fits your pet’s case, urgency, and preferred appointment time.
Monique Azor, DVM Veterinarian If you prefer a specific veterinarian, request availability when booking and confirm whether a sooner appointment with another doctor is safer.

Search-result and competitor gap audit

Several clinics share similar names, and many third-party listings show only basic contact details. This page adds verified action steps and patient-use context.

Common search-result problem Why it creates low value What this guide adds
Similar clinic names Search results also show Madison Veterinary Hospital locations in Ohio, Connecticut, and Michigan. This article clearly identifies the Madison, AL hospital at 1605 Hughes Rd.
Thin address listings A phone and map alone do not help users book correctly, prepare records, or avoid emergency delays. Appointment steps, forms checklist, first-visit preparation, and emergency routing.
Unclear emergency process Users may wait for online booking during an emergency. Business-hours call guidance plus after-hours emergency hospital names, addresses, phones, and hours.
Boarding requirements hidden Pet owners may arrive without vaccine proof, medication instructions, or diet details. Dog/cat vaccine requirements, food notes, medication rules, special-needs planning, and check-in windows.
Portal and refill confusion Owners may not know whether to call, use the portal, use the online store, or fill out a form. Portal, PetPage app, online food and meds, prescription refill form, and account setup notes.
No schema discipline Wrong schema can create validation warnings or misclassify a private vet hospital as a public hospital or government office. Safe VeterinaryCare, HowTo, and FAQPage schema only, with no hasMap, paymentAccepted, openingHoursSpecification, or ServiceID schema.

Official source checklist for this guide

Use these official pages for live confirmation before booking, boarding, refilling medication, paying, or driving.

Official page What it verifies When to open it
Contact page Address, phone, fax, hours, emergency options, and contact routes. Open before calling, visiting, boarding, or after-hours emergency decisions.
Services page Wellness, diagnostics, advanced care, surgery, urgent care, dog camp, boarding, and grooming. Open when deciding whether the hospital handles your pet’s need.
Boarding page Dog and cat boarding, vaccine requirements, medication rules, food notes, and check-in/pick-up windows. Open several weeks before travel or boarding.
Unleashed Dog Camp page Dog camp style, outdoor play area, first-camper evaluation, and enrollment process. Open before daycare-style play enrollment.
Grooming page Dog and cat grooming services, appointment requirement, add-ons, and groomer names. Open before bath, trim, nail, coat, ear, or skin-care grooming appointments.
First visit page New-client preparation, records, medications, feeding schedule, samples, leash/carrier guidance, and arrival timing. Open before your first appointment.
Patient forms page Patient History, Boarding Reservation, Boarding Pet Care Instructions, Prescription Refill, Dog Camp Enrollment, and Wellness Questionnaire forms. Open before visits, boarding, refills, or dog camp enrollment.
Pet portal page PetPage app, web portal, reminders, prescriptions, appointments, and refill requests. Open for records, refills, appointments, and account setup.
Insurance and payments page Full payment at time of service, accepted payment types, pet insurance reimbursement, CareCredit, and Scratchpay. Open before surgery, dentistry, diagnostics, hospitalization, or large treatment estimates.
Team page Veterinarian names and roles. Open when requesting a specific doctor or reviewing the care team.
Independent guide notice: USHospitalGuides.com is not Madison Veterinary Hospital, not a veterinary provider, not an emergency service, and not a government agency. Use the official hospital website or phone number for final decisions, pricing, appointment availability, records, and emergency instructions.

Important pet health and safety notice

This guide helps with contact, scheduling, location, portal, records, billing, boarding, grooming, and preparation. It does not replace veterinary diagnosis or treatment.

Do not rely on online information for emergency triage. Breathing difficulty, poisoning, trauma, seizures, urinary blockage, heatstroke, severe pain, sudden collapse, or suspected toxin exposure needs immediate veterinary help.

Madison Veterinary Hospital FAQs

These FAQs cover the Madison, AL hospital address, phone, hours, map, appointments, emergency options, services, boarding, grooming, portal, records, and payments.

1. What is the address for Madison Veterinary Hospital?
Madison Veterinary Hospital is located at 1605 Hughes Rd, Madison, AL 35758. Use this address for GPS, appointment paperwork, boarding forms, pet records, and insurance documentation.
2. What is the phone number for Madison Veterinary Hospital?
The main phone number is 256-837-9171. Use it for appointments, urgent guidance, boarding, grooming, food and medication questions, records, and general contact.
3. What are Madison Veterinary Hospital’s listed hours?
The listed hours are Monday through Friday 7:00 AM – 6:00 PM, Saturday 7:00 AM – 5:00 PM, and Sunday 3:00 PM – 5:00 PM. The official site notes Sunday hours are only for the boarding facility.
4. Does Madison Veterinary Hospital offer emergency care?
During business hours, the official contact page says to call Madison Veterinary Hospital immediately for pet emergencies so the team can recommend the best course of action. After hours, the site lists Huntsville Veterinary Specialists & Emergency and Madison Veterinary Emergency as emergency options.
5. How do I book an appointment?
You can call 256-837-9171 or use the official online appointment page. If the situation is urgent or your pet may be having a medical emergency, call instead of relying on an online request.
6. What should I bring to a first visit?
Bring adoption or purchase records, existing medical history, current medications and supplements, feeding schedule, food brand, questions for the veterinarian, and stool or urine samples if requested. Dogs should be on a short leash, and cats should be in a secure carrier.
7. What services does Madison Veterinary Hospital provide?
Services include wellness and prevention, testing and diagnostics, advanced care, surgical procedures, urgent-care guidance, Unleashed Dog Camp, pet boarding, grooming, patient forms, pet portal access, and online food and medication ordering.
8. What are the boarding requirements?
Dog boarders must be current on Rabies, Distemper/Parvo, Canine Influenza, and Bordetella. Cat boarders must be current on Rabies, Feline Leukemia, and FVRCP. Medication must be in the original bottle with clear instructions, and special-needs pets should be discussed in advance.
9. What can I do through the pet portal?
The PetPage portal and app provide access to medical reminders, prescriptions, appointments, upcoming procedures and services, appointment management, and prescription refill requests. Portal use is optional, and owners can still contact the hospital directly.
10. What payment and financing options are listed?
The official payment page says full payment is required at the time of service and lists Visa, MasterCard, American Express, Discover Card, cash, pet insurance, CareCredit, and Scratchpay. Pet insurance usually works by reimbursement after payment.