Red Bank Veterinary Hospital: Vet Care & Contact

General Practice appointment availability

Red Bank Veterinary Hospital states that its General Practice service offers appointments seven days a week, including morning, afternoon and evening appointments for routine exams.

Virtual Urgent Care

Virtual urgent veterinary consultations are currently offered Sunday through Saturday, 8 a.m.–4:30 p.m..

Pharmacy

Symptoms Red Bank says may require immediate evaluation

Trauma requiring urgent evaluation

• Animal bite wounds
• Broken bones
• Burns
• Deep cuts or lacerations
• Electrical shock
• Eye injuries
• Fall from a height
• Heatstroke or frostbite
• Hit-by-car injury
• Penetrating foreign object

Potential toxin or foreign-object ingestion

Red Bank lists potentially dangerous exposures including chocolate, toxic mushrooms, onions, household plants, antifreeze, insecticides, rat poison, household cleaners, pool chemicals, human medication, bones, coins and other foreign objects.

Emergency capabilities

Published Virtual Urgent Care fees

What an ER bill can include

• Emergency consultation/exam
• Blood tests
• X-rays or ultrasound
• CT or MRI
• Medication
• Oxygen
• IV catheter and fluids
• Procedures
• Surgery
• Anesthesia
• Blood products
• Critical-care monitoring
• Overnight hospitalization
• Specialist consultation

PET/CT pricing

Red Bank does not post one fixed PET/CT price. The hospital explains that the estimate includes the PET/CT scan and interpretation, radioactive isotope, anesthesia and hospitalization. Final cost can change with the pet’s size and required pre-anesthetic testing.

A detailed PET/CT estimate can be requested through the Oncology service at 732-747-3636.

Routine / General Practice appointment

Referral appointment

Red Bank Veterinary Hospital is a major referral hospital. Your regular veterinarian can submit a referral and provide relevant medical records, imaging and laboratory results to the specialty team.

Problems that may be appropriate for virtual urgent care

• Lameness or limping without severe trauma
• Skin abnormalities
• Allergy concerns without severe emergency symptoms
• Concerns about a recent surgical incision
• Ear swelling, discharge or redness
• Mild diarrhea without major appetite change, vomiting or lethargy
• Mild cough/sneeze without breathing difficulty
• One vomiting episode without significant additional symptoms
• Anxiety-related concerns

Virtual care is NOT appropriate for

Birds and exotic pets

Red Bank states that birds and exotic species cannot be evaluated through its Virtual Urgent Care service. Contact the Avian & Exotics Department or the 24/7 Emergency Service instead.

Hospital leadership

Yes. The Avian & Exotics Department provides primary, referral and emergency care for many exotic species.

Species the hospital currently lists

Exotic-pet services

• Wellness examinations
• Preventive medicine
• Exotic grooming
• Advanced diagnostics
• Medical treatment
• Surgery
• Dentistry
• Behavior consultation
• Avian diet conversion
• Medical boarding
• Travel health certificates

Signs of an exotic-pet emergency

• No eating for more than 12 hours in a small mammal
• No eating for more than 24 hours in a bird
• Persistent diarrhea or blood in droppings
• Straining to urinate, defecate or pass an egg
• Weakness or marked lethargy
• Seizure
• Trauma or bite wound
• Active bleeding
• Prolapsed tissue
• Toxin exposure
• Respiratory distress
• Bloated abdomen

Daily doctor update

The hospital states that your pet’s veterinarian will contact you at least once each day with a medical update.

Routine veterinarian updates generally occur between 9 a.m. and 11 a.m. after medical rounds.

Major condition changes

If your pet experiences a significant change, a veterinarian will contact you regardless of the time unless you have instructed the hospital otherwise.

Nighttime Comfort Check

Owners who want an additional technician status update can call the hospital between 9 p.m. and 10 p.m..

Visits are primarily intended for owners of pets hospitalized in the Critical Care Unit. Every visit must be approved and arranged in advance by the veterinarian.

The new hospital was designed with significantly expanded client access. Red Bank states that the 100,000+ square-foot facility includes 300 parking spaces.

Emergency entrance

The hospital’s new facility includes a dedicated emergency-care entrance and separate emergency waiting area. Follow emergency signage when arriving with a critically ill pet.

Cat waiting area

A separate feline-specific waiting area is available to reduce stress for cats waiting for care.

Hospital size and navigation

The facility contains four floors, more than 50 exam rooms, advanced diagnostic equipment, isolation rooms, surgical suites and specialty treatment areas.

Red Bank Veterinary Hospital currently lists the following payment methods:

CareCredit

CareCredit is accepted for qualified applicants and can provide financing for eligible veterinary expenses. Approval and financing terms are determined by CareCredit, not the veterinary hospital.

Scratchpay and other financing

Scratchpay and Wells Fargo Health Advantage are also currently listed among the hospital’s payment options. Eligibility and terms should be checked directly before relying on financing for emergency treatment.

Pet insurance generally works differently from human health insurance. In many veterinary insurance arrangements, the owner pays the hospital and later submits the eligible invoice and medical records to the insurer for reimbursement.

Before your visit

• Confirm whether your policy requires preauthorization for a specialty procedure.
• Ask whether the insurer needs a veterinary medical record or itemized invoice.
• Check deductible and reimbursement percentage.
• Check whether the condition could be considered pre-existing.
• Ask your insurer whether direct veterinary payment is available under your policy.

Red Bank’s client-support team can help explain hospital charges and provide documents associated with your pet’s treatment.

How early should you request a refill?

The hospital recommends requesting a refill while you still have at least one week’s supply remaining.

Doctor approval

Refills requiring veterinarian approval can only be processed when your pet’s veterinarian is in the office and can take up to 48 hours for approval.

Red Bank provides a dedicated Medical Records Request Form through its Pet Owner Resources section.

The new Red Bank facility includes advanced cancer diagnostics and treatment, including medical oncology, radiation oncology and PET/CT imaging.

PET/CT

Red Bank uses a GE Discovery 710 128-slice PET/CT scanner. PET/CT combines metabolic information from positron-emission tomography with detailed CT anatomy.

Potential uses include:

• Cancer detection
• Cancer staging
• Monitoring treatment response
• Locating certain inflammatory disease
• Selected difficult musculoskeletal diagnostic cases

How long does PET/CT take?

The scan itself takes approximately two hours, but Red Bank says the full process including anesthesia, imaging, recovery and radioactive-tracer clearance generally takes about 8–10 hours.

Preparation

General anesthesia is required. Pets should avoid vigorous activity before the scan and are instructed to fast after midnight before the procedure. Pre-anesthetic bloodwork and additional testing may be required.

Scheduling

PET/CT consultation requests are coordinated through the Oncology service at 732-747-3636.

I-131 for feline hyperthyroidism

Red Bank also offers radioactive iodine therapy for cats with hyperthyroidism. Cats receiving I-131 are generally hospitalized for four to five days while radiation levels are monitored.

Red Bank’s current 100,000+ square-foot hospital includes: