Orlando Health Dr P Phillips: Contact & Patient Info

by
Orlando, Florida · Patient Navigation Guide · Updated September 2026

Orlando Health Dr. P. Phillips Hospital address, phone, ER, map, MyChart, records, billing, and visitor help

Orlando Health Dr. P. Phillips Hospital is a full-service medical and surgical hospital at 9400 Turkey Lake Rd, Orlando, FL 32819. The main hospital switchboard is 407-351-8500.

This guide is built for patients, families, caregivers, visitors, drivers, and travelers who need practical help with the emergency room, appointments, guest services, medical records, billing, insurance, price estimates, MyChart, parking, Perry Pavilion lodging, and official Orlando Health links.

Call Main: 407-351-8500 Emergency: Call 911 Official Hospital Page Open MyChart
Medical emergency? Call 911 or go to the nearest emergency department. Do not use this guide, email, appointment forms, MyChart messages, or hospital directory numbers for chest pain, stroke signs, severe breathing trouble, uncontrolled bleeding, overdose, major injury, loss of consciousness, seizures, or serious allergic reactions.
Official hospital name Orlando Health Dr. P. Phillips Hospital

Use this name for directions, insurance directories, medical-record requests, billing calls, provider searches, and hospital paperwork.

Address 9400 Turkey Lake Rd

Orlando, FL 32819. Use this address for GPS, rideshare, hospital forms, medical records, and patient mail.

Main switchboard 407-351-8500

Use for hospital operator routing, department connection, general information, and patient-room routing where permitted.

Emergency care 24-hour ER

The official ER page describes a 44-bed emergency room providing emergency services 24 hours a day.

Inpatient visiting 6:00 AM – 9:00 PM

Inpatient unit visitation is listed from 6:00 AM to 9:00 PM, with ED entry after 9:00 PM.

Medical records walk-in Mon–Fri 8:00–4:30

The Dr. P. Phillips medical-record walk-in location is listed Monday through Friday, 8:00 AM to 4:30 PM.

Start here: choose the right route before calling, driving, or logging in

Most search results show only a phone number and map pin. This table gives the correct patient-action route for real hospital needs.

What you need Best next step Have this ready
Medical emergency Call 911 or go to the nearest emergency department. Symptoms, medication list, allergies, ID, insurance card, and emergency contact.
Main hospital routing Call 407-351-8500. Patient legal name, date of birth, department, provider name, or room number if known.
Scheduled test or procedure Use centralized scheduling or follow your doctor’s order instructions. Insurance card, photo ID, physician order, service date, medication list, and allergies.
Medical records Check MyChart first, then use the written HIM request route or walk-in office if needed. Date range, record type, patient ID, authorization, provider destination, and contact information.
Billing or financial help Call billing customer service or financial assistance using official Orlando Health routes. Statement number, account number, date of service, insurance details, income documents if applying for help.
Visiting a patient Call the main number or Guest Services and confirm unit-specific rules before arrival. Patient name, relationship, room or unit if known, arrival time, and whether overnight stay is needed.
Family lodging Ask about Cynthia C. and William E. Perry Pavilion if the patient or family is from outside the area. Patient location, dates needed, family contact, travel distance, and lodging needs.

Orlando Health Dr. P. Phillips Hospital phone directory

Use the most specific number available. For emergency symptoms, call 911 instead of a department line.

Department or need Phone / route Use it for
Main hospital switchboard 407-351-8500 Main operator, department transfer, hospital information, and patient routing where allowed.
Emergency 911 Life-threatening symptoms, severe injury, stroke signs, chest pain, overdose, seizure, loss of consciousness, or severe breathing trouble.
ER Guest Services 407-351-8587 Emergency room guest-service questions. Do not use instead of 911 for emergency symptoms.
Admitting 321-842-8168 Scheduled admission, procedure arrival questions, inpatient registration, and admission routing.
Centralized Scheduling 321-841-5274 Scheduling tests, imaging, ordered services, and certain outpatient procedures.
Guest Services 321-842-2830 Visitor help, wayfinding, patient support, and hospital navigation questions.
Medical Records 407-351-8532 Medical-record copies, HIM questions, release-of-information help, and walk-in record office questions.
Billing Office 407-650-3800 Hospital billing office routing for Dr. P. Phillips Hospital questions.
Orlando Health billing customer service 321-841-2596 or 877-793-0145 Billing questions, hospital/physician billing help, financial assistance application support, and payment questions.
Price estimates 844-318-4855 Personalized estimate support for scheduled services, procedures, imaging, and other planned care.
Pharmacy 321-842-7230 Orlando Health pharmacy questions and prescription-routing help.
Security / Lost and Found 321-842-2810 Lost items, security assistance, visitor safety, and campus support. Call 911 for active danger.
Social Services 321-842-8349 Discharge planning, community-resource questions, support needs, and care coordination.
Spiritual Care 321-842-8008 Chaplain, spiritual support, and emotional support during a hospital stay.
Triage 321-842-8303 Hospital triage routing questions. For emergency symptoms, call 911.
Rehabilitation Outpatient Services 407-351-8580 Outpatient rehab questions, therapy scheduling route, and follow-up care.
Wound Care Center 321-842-7320 Wound care, hyperbaric oxygen therapy, ostomy or wound-follow-up questions.
Perry Pavilion 321-842-8844 Family lodging near Dr. P. Phillips Hospital for eligible out-of-area patients and families.
Poison Control 800-222-1222 Poison exposure questions. Call 911 for severe symptoms, loss of consciousness, or breathing problems.

Hospital, ER, visitor, medical records, billing, and estimate hours

The hospital and ER provide 24-hour emergency access, but visitor services, medical records, billing, and estimates use different schedules.

Area Listed schedule Planning note
Emergency Room 24 hours daily The ER is a 44-bed unit providing emergency services 24 hours a day.
Inpatient visitation 6:00 AM – 9:00 PM After 9:00 PM, visitors are redirected to the Emergency Department for entry.
Emergency Department visitation No listed visitation-hour restriction The care team may still limit visitors based on clinical condition or treatment needs.
Medical records walk-in office Monday–Friday, 8:00 AM – 4:30 PM Call ahead because walk-in offices may close for lunch or company-observed holidays.
Billing customer service Monday–Friday, 8:30 AM – 4:30 PM Use 321-841-2596 or 877-793-0145 for billing and financial-assistance application help.
Price estimate department Monday–Friday, 8:00 AM – 4:30 PM Use 844-318-4855 or PriceEstimates@OrlandoHealth.com for scheduled service estimates.

Google map, directions, campus planning, and safe arrival checklist

Use the Turkey Lake Road address for navigation. Confirm the correct entrance before surgery, imaging, rehabilitation, Perry Pavilion lodging, or emergency arrival.

Orlando Health Dr. P. Phillips Hospital
9400 Turkey Lake Rd
Orlando, FL 32819
Main: 407-351-8500

Use this embedded Google map for route planning only. For emergency symptoms, call 911 or go to the nearest emergency department.

From I-4 westbound

The Perry Pavilion directions describe using Exit 74A, Sand Lake Road, turning right, then quickly turning left onto Turkey Lake Road and following it about 1.5 miles.

From I-4 eastbound

Orlando Health directions describe options through Exit 71, SeaWorld, or Exit 74A, Sand Lake Road, then using Turkey Lake Road toward the hospital.

Ask before arrival

Ask whether you should use the main lobby, Emergency Department, outpatient pickup, Tower A, Tower B, Perry Pavilion, rehab, wound care, or a physician office nearby.

Bring essentials

Bring photo ID, insurance card, medication list, allergy list, physician orders, pre-registration details, mobility aids, and caregiver contact information.

Official Orlando Health online actions

Use official pages for live actions. Avoid third-party login pages, outdated map listings, and ads for medical, billing, portal, and records tasks.

Official hospital page

Open Dr. P. Phillips Hospital page

  1. Confirm hospital overview, patient-care links, amenities, and official navigation.
  2. Use the contact page for department numbers.
  3. Use the map for directions, not emergency decision-making.

Phone directory

Open contact directory

  1. Search for the exact department before calling.
  2. Use main switchboard 407-351-8500 if the needed number is not listed.
  3. Call 911 for emergencies.

Emergency Room

Open ER page

  1. Review the ER location and emergency-use guidance.
  2. Call 911 first for active emergency symptoms.
  3. Bring ID, insurance, allergies, and medication list if safe.

Hospital amenities

Open amenities and resources

  1. Check visiting hours and visitor limits.
  2. Review vending, medical records, MyChart, and Perry Pavilion information.
  3. Confirm unit rules before visiting.

MyChart

Open Orlando Health MyChart

  1. Use MyChart for eligible results, medications, appointments, refills, messages, records, and billing tasks.
  2. Do not use portal messaging for emergencies.
  3. Check medical records in MyChart before making a formal HIM request.

Medical records

Open medical records page

  1. Start with MyChart if you need a quick copy.
  2. Use written HIM request steps for formal release.
  3. Call 407-351-8532 for the Dr. P. Phillips records office.

Billing and financial resources

Open patient billing resources

  1. Review billing, payment, insurance, financial assistance, and estimate options.
  2. Call 321-841-2596 or 877-793-0145 for billing help.
  3. Ask whether physician bills will arrive separately.

Price estimates

Open price estimate guide

  1. Use before scheduled, non-emergency services.
  2. Have insurance details and procedure information ready.
  3. Call 844-318-4855 or email PriceEstimates@OrlandoHealth.com.

Emergency care at Orlando Health Dr. P. Phillips Hospital

The official Orlando Health ER page describes a 44-bed emergency room with 24-hour emergency services and board-certified emergency physicians.

Call 911
Call 911 for chest pain, stroke signs, severe breathing trouble, loss of consciousness, seizures, major trauma, serious allergic reaction, overdose, or uncontrolled bleeding.
Use the ER
Use the emergency room for life- or limb-threatening conditions, serious injury, deep cuts or burns, broken or dislocated bones, severe breathing problems, or symptoms that cannot safely wait.
ER Guest Services
ER Guest Services is listed at 407-351-8587 for guest-service questions. It is not a replacement for 911.
Bring if safe
Bring ID, insurance card, medication list, allergy list, recent discharge papers, advance directive if available, and emergency contact information.
Emergency sign Why it matters Best action
Face drooping, arm weakness, speech trouble These can be stroke signs and every minute matters. Call 911 immediately.
Chest pain or severe shortness of breath May indicate heart, lung, or circulation emergency. Call 911 or use emergency care now.
Loss of consciousness or seizure Needs urgent evaluation and safety monitoring. Call 911 if active, repeated, prolonged, or concerning.
Deep cuts, serious burns, broken or dislocated bones Can require emergency imaging, wound care, pain control, or procedure support. Go to the ER or call 911 if transport is unsafe.
Serious allergic reaction Airway swelling or shock can develop quickly. Call 911 immediately for trouble breathing, swelling, faintness, or severe reaction.
Do not delay: ER wait times, triage order, testing, admission, discharge, and specialist involvement depend on clinical urgency. Online guides cannot provide triage.

Major patient-care services and departments

Orlando Health describes Dr. P. Phillips Hospital as a full-service medical/surgical facility with diagnostic imaging, cardiovascular care, surgical services, rehabilitation, and multiple specialty programs.

Care area Officially described focus Practical patient note
Emergency care 44-bed ER providing emergency services 24 hours a day. Use 911 for emergency symptoms. Bring medication and allergy details if possible.
Cancer care Cancer care is connected with Orlando Health Cancer Institute resources. Confirm whether your visit is at the hospital, infusion center, imaging area, lab, or physician office.
Digestive health Diagnostic and treatment services for gastrointestinal conditions. Ask about fasting, medication holds, procedure prep, ride-home requirements, and insurance authorization.
Heart and vascular care Comprehensive cardiac services using diagnostic and patient-care technologies. For chest pain or stroke-like symptoms, do not schedule online; call 911.
Joint replacement Knee and hip replacement support, including Joint Commission-related recognition and CJR participation. Ask for surgery date, pre-op testing, recovery plan, therapy schedule, and discharge equipment needs.
Neurosciences and stroke care Dr. P. Phillips Hospital is described as a designated Primary Stroke Center. Use F.A.S.T. stroke awareness and call 911 immediately for stroke signs.
Orthopedic and sports medicine Care for injuries and problems affecting muscles, bones, joints, sports injuries, and growth-related concerns. Confirm whether the visit is in the hospital, physician office, imaging, rehab, or surgery area.
Radiology and diagnostic imaging Radiology is described as a vital diagnostic service at Dr. P. Phillips Hospital. Ask whether fasting, contrast, lab results, or pre-authorization is required before imaging.
Robotic and surgical care Robotic surgery and surgical care are highlighted for selected procedures and specialties. Ask about arrival time, anesthesia, pre-op testing, discharge, pain control, and follow-up plan.
Women’s services Women’s healthcare services are listed for diagnosis and treatment needs. Confirm the correct department and visitor rules before arriving for procedures or inpatient care.
Rehabilitation and wound care Outpatient rehabilitation and wound care/hyperbaric support are listed through hospital phone-directory routes. Bring referral, recent discharge papers, wound history, medication list, and insurance details.

Appointments, scheduling, admitting, and pre-visit preparation

Hospital scheduling can involve your doctor’s order, centralized scheduling, the admitting office, MyChart, and specialty-specific instructions.

Confirm the service type. Ask whether your visit is an outpatient test, imaging appointment, surgery, infusion, rehabilitation, wound care, emergency visit, office visit, or inpatient admission.
Use the correct scheduling route. Call Centralized Scheduling at 321-841-5274, use MyChart if eligible, or follow the ordering provider’s instructions.
Contact Admitting for scheduled admissions. Call Admitting at 321-842-8168 if your planned hospital visit involves inpatient admission or arrival instructions.
Ask what to bring. Bring photo ID, insurance card, physician order, medication list, allergy list, test results, imaging reports, pre-registration information, and payment method if requested.
Ask about preparation rules. Confirm fasting, medication holds, arrival time, parking, entrance, ride-home requirement, pre-op labs, contrast allergies, and post-procedure restrictions.
Scheduling script: “I have an order for __ at Orlando Health Dr. P. Phillips Hospital. Can you confirm the exact building, entrance, arrival time, fasting instructions, medication rules, insurance authorization, and who to call if I need to reschedule?”

Visitor rules, overnight stays, minors, surgery waiting, and amenities

Visitor rules can change based on patient condition, treatment progress, unit rules, and room type. Always confirm before traveling.

Inpatient visitor hours

Inpatient unit visitation is listed from 6:00 AM to 9:00 PM. After 9:00 PM, visitors are redirected to the Emergency Department for entry.

Visitor count

Patients are allowed up to two visitors depending on clinical condition or treatment in progress. Additional visitors may wait in waiting or general areas.

Overnight visitor

Orlando Health’s general visiting guidance states one adult visitor may stay overnight unless the patient is in a semi-private room accommodation.

Minors

One minor may accompany an adult as the second visitor unless the care team determines the patient’s condition or treatment is not appropriate for a minor to be present.

Surgery visitors

Surgical adult patients in pre-op and stage 2 PACU areas are allowed one visitor under the listed visitor guidance.

Vending machines

Vending machines are listed on the first floor in the Emergency Department, by Tower B, and on the second floor of Tower A.

Before visiting: Call the main switchboard or Guest Services if the patient is in ICU, surgery, isolation, emergency care, semi-private room, or another restricted setting.

Orlando Health MyChart: results, appointments, refills, messages, records, and billing

MyChart is the main online patient portal route. It is not safe for emergency symptoms or urgent crisis communication.

MyChart task What you can do Important limit
Health information View eligible medications, test results, health history, and visit information. Some records may not appear immediately or may require formal HIM release.
Appointments Request or manage eligible appointments when the provider or service supports MyChart scheduling. Hospital procedures, imaging, surgery, and some specialty visits may need centralized scheduling.
Prescription renewals Request eligible prescription renewals through participating care teams. Refills may require a visit, lab monitoring, or provider approval.
Messages Send non-urgent messages to eligible care-team members. Do not use MyChart for chest pain, stroke symptoms, breathing trouble, severe pain, or emergency symptoms.
Medical records Submit record requests through the MyChart Patient Portal by using Menu, My Record, and Request Records. Formal legal records, imaging discs, or third-party releases may require extra steps.
Billing Access available billing tasks through the Orlando Health billing and MyChart routes. Hospital, physician, anesthesia, pathology, emergency physician, and radiology bills may be separate.
Emergency safety rule: Do not send emergency symptoms through MyChart. Call 911 or go to the nearest ER.

How to request medical records from Orlando Health Dr. P. Phillips Hospital

Use MyChart first for available records. Use the formal Health Information Management process when you need legal copies, third-party release, imaging, or expedited walk-in help.

Check MyChart first. Orlando Health says existing MyChart users can log in, open Menu, scroll to My Record, and click Request Records.
Submit a written request when needed. Patients can request copies of medical records to be released to themselves or third parties by submitting a written HIM request.
Use the Dr. P. Phillips walk-in office. The walk-in medical-record location is listed at 9400 Turkey Lake Rd, Orlando, FL 32819, Monday through Friday, 8:00 AM to 4:30 PM.
Call before walking in. Orlando Health says walk-in offices may close during lunch or company-observed holidays, so call ahead at 321-841-4449 to check office hours.
Be specific. Request the date range, department, record type, imaging reports, discharge summary, operative report, labs, pathology, or records sent to another provider.
Record need Ask for Important note
Primary care follow-up Discharge summary, medication list, lab results, imaging reports, and follow-up instructions. Useful after ER visit, admission, surgery, or observation stay.
Specialist appointment Visit notes, operative reports, imaging reports, actual images if needed, pathology, and medication list. Specialists may need source documents, not just the patient summary.
Radiology images Radiology report and image copy or electronic transfer. Orlando Health notes CD/DVD may be used when electronic transfer is not available.
Billing records Contact Patient Accounting instead of HIM. Orlando Health says billing records should be requested through Patient Accounting.
Privacy or amendment issue Use medical-record correction or privacy-contact guidance. If you think information is incorrect, you can request an amendment to the record.

Billing, payment help, financial assistance, estimates, and separate provider bills

Hospital billing can involve facility charges, professional charges, insurance processing, deductibles, outside practitioner bills, and separate statements.

Billing customer service

Orlando Health billing customer service is listed at 321-841-2596 and 877-793-0145.

Financial assistance

Financial assistance may be available for eligible emergency and medically necessary care for patients or guarantors with limited or no resources.

Financial help contact

The financial-assistance team phone is listed as 321-843-8955, with email FinancialAssistance@orlandohealth.com.

Price estimates

The price estimate department is listed at 844-318-4855 and PriceEstimates@OrlandoHealth.com.

Separate bills

Orlando Health states the hospital and professional services provided in the hospital are billed separately. Physicians or allied health professionals may send separate bills.

Estimate limits

Actual costs depend on services actually provided, insurance benefits, health complications, and treatments ordered by your doctors.

Billing call script: “I have a bill from Orlando Health Dr. P. Phillips Hospital. My statement number is __, date of service is __, insurance is __, and I need help with charges, separate provider bills, financial assistance, payment options, or a detailed bill.”

Insurance, network status, prior authorization, and estimate checklist

Orlando Health provides insurance resources, but coverage can change. Always verify directly with your insurance plan before scheduled non-emergency care.

Question to verify Who to ask Why it matters
Is Dr. P. Phillips Hospital in network? Your insurance plan and Orlando Health insurance resources. Hospital facility network status affects deductible, copay, coinsurance, and out-of-pocket cost.
Are hospital-based physicians in network? Your insurance plan and the practitioner groups expected to provide care. Emergency physicians, anesthesiology, pathology, radiology, and other practitioners may bill separately.
Is authorization required? Your insurer before scheduled surgery, imaging, infusion, rehabilitation, or specialty care. Missing authorization can delay care or increase your responsibility.
What is my expected out-of-pocket cost? Orlando Health price estimates and your insurance plan. A personalized estimate is more useful than a public average charge.
Does a plan update affect me? Orlando Health insurance updates and your employer or insurer. Orlando Health posts insurance updates, including plan participation changes that may affect future service dates.
Important insurance update check: Orlando Health posts insurance participation updates on its insurance page. Before scheduled care, confirm your exact plan, facility network, physician network, and authorization requirements.

Perry Pavilion lodging for out-of-area families

Dr. P. Phillips Hospital is located near Central Florida attractions and serves residents as well as travelers. Perry Pavilion can help certain families stay close to the hospital.

What it is

The Cynthia C. and William E. Perry Pavilion is described as an overnight hospitality home for family members of patients from outside the Orlando area.

Room and family features

The hospital amenities page describes 12 private guest rooms, a family gathering room, resource center, laundry facility, and children’s play area.

Phone and fax

For Perry Pavilion information, call 321-842-8844. The official Perry Pavilion page also lists fax 321-842-8871.

Ask before traveling

Ask about eligibility, room availability, cost or donation expectations, length of stay, check-in rules, caregiver requirements, and what documents are needed.

Official PDF details and what they add

Official PDFs can add details that map listings and short hospital pages do not show, especially for financial assistance and campus navigation.

PDF or document Useful details How patients can use it
Orlando Health Financial Assistance Policy 2026 Lists financial-assistance team contact information, billing team phone numbers, financial-assistance email, mailing address, and Dr. P. Phillips Hospital address and facility phone. Use when applying for help with eligible emergency or medically necessary bills.
Orlando Health Joint Replacement Guide Includes a Dr. P. Phillips Hospital campus map section with main lobby, outpatient pickup, Perry Pavilion, Emergency Department, physician building, and nearby medical park references. Useful for orthopedic surgery planning and campus orientation, but verify current route and entrance before arrival.
Patient disclosures page Links to Orlando Health financial-assistance policy documents and patient bill-of-rights documents. Use when reviewing rights, responsibilities, assistance documents, or formal notices.
PDF-use tip: Treat PDFs as policy or orientation documents, not live scheduling tools. For current appointment time, entrance, estimate, records, or billing status, use the official live page or phone number.

Official source checklist for this guide

This page summarizes official Orlando Health hospital, ER, visitor, billing, insurance, records, MyChart, price-estimate, and PDF resources into one practical patient guide.

Official resource What it helps verify When to open it
Official Dr. P. Phillips Hospital page Hospital overview, full-service medical/surgical facility description, technology, MyChart route, awards, and patient-care navigation. Open first for the hospital’s official Orlando Health page.
Contact directory Main switchboard, admitting, billing office, centralized scheduling, guest services, medical records, pharmacy, poison control, security, social services, spiritual care, triage, rehab, and wound care numbers. Open when calling a specific department.
ER page Emergency room overview, ER Guest Services number, 24-hour emergency care statement, emergency symptom examples, and 911 warning. Open for ER location and non-emergency ED information.
Hospital amenities and resources Perry Pavilion, vending machines, visiting hours, visitor limits, medical-record route, MyChart, and CJR participation note. Open before visiting, staying overnight, or helping an admitted patient.
Patient care page Admissions volume statement, emergency visits, diagnostic imaging, cardiovascular care, surgery, rehabilitation, cancer care, digestive health, orthopedics, radiology, robotic surgery, and women’s services. Open when choosing a care area or department.
Medical records page Medical-record request categories, corrections/amendments, questions, and Release of Information route. Open when requesting formal records.
Medical records walk-in locations Dr. P. Phillips Hospital records walk-in address and Monday–Friday 8:00 AM–4:30 PM schedule. Open before visiting the HIM office in person.
Financial assistance Financial-assistance eligibility concept, application route, phone numbers, email, paperwork, collections notice, and estimate phone. Open when applying for help with medical bills.
Billing and insurance assistance Separate hospital and professional billing explanation and hospital-based practitioner billing contacts. Open when you receive multiple bills or need network questions answered.
Pricing transparency guide Price-estimate department phone, email, online estimate route, estimate limits, and practitioner network warning. Open before scheduled non-emergency care.
Independent guide notice: USHospitalGuides.com is not Orlando Health, not Orlando Health Dr. P. Phillips Hospital, not an emergency service, and not a government agency. Use official Orlando Health pages or phone numbers for final decisions about care, records, billing, pricing, insurance, appointments, directions, and medical instructions.

Important medical and emergency notice

This guide helps with address, phone numbers, parking, visitor information, MyChart, records, billing, and patient navigation. It does not provide medical advice, diagnosis, treatment, or triage.

Do not delay urgent care. If symptoms may be serious, call 911 or go to the nearest emergency department. Online guides, appointment forms, and patient portals are not safe for emergency decision-making.

Orlando Health Dr. P. Phillips Hospital FAQs

These questions focus on address, phone number, emergency care, visitors, MyChart, records, billing, estimates, insurance, and Perry Pavilion lodging.

1. What is the address of Orlando Health Dr. P. Phillips Hospital?
Orlando Health Dr. P. Phillips Hospital is located at 9400 Turkey Lake Rd, Orlando, FL 32819. Use this address for GPS, rideshare, patient mail, medical records, billing forms, and hospital paperwork.
2. What is the main phone number for Orlando Health Dr. P. Phillips Hospital?
The main hospital switchboard number is 407-351-8500. Use it for hospital operator routing, department transfers, general information, and patient-room routing where permitted.
3. Is the emergency room open 24 hours?
Yes. Orlando Health describes the Dr. P. Phillips Hospital Emergency Room as a 44-bed unit that provides emergency services 24 hours a day. Call 911 for active emergency symptoms.
4. What symptoms should go to the ER or 911?
Call 911 or use emergency care for chest pain, stroke signs, severe breathing trouble, loss of consciousness, seizures, serious allergic reactions, trauma injuries, deep cuts or burns, and broken or dislocated bones.
5. What are the visiting hours at Dr. P. Phillips Hospital?
Orlando Health lists inpatient visitation from 6:00 AM to 9:00 PM. There is no listed restriction on Emergency Department visitation hours, but clinical condition and treatment needs may limit visitors.
6. How many visitors can a patient have?
Patients are allowed up to two visitors depending on clinical condition or treatment in progress. Additional visitors may wait in waiting or general areas. One minor may accompany an adult as the second visitor when appropriate.
7. How do I access Orlando Health MyChart?
Use the official Orlando Health MyChart portal. MyChart can help with eligible health information, test results, medications, appointment requests, prescription renewals, care-team messages, record requests, and billing tasks.
8. How do I request medical records from Dr. P. Phillips Hospital?
Check MyChart first. Existing MyChart users can open Menu, scroll to My Record, and select Request Records. You can also contact Medical Records at 407-351-8532 or use the walk-in HIM location at 9400 Turkey Lake Rd, Monday through Friday, 8:00 AM to 4:30 PM.
9. Who do I call for billing, financial assistance, or estimates?
For billing customer service, call 321-841-2596 or 877-793-0145. For financial assistance, Orlando Health lists 321-843-8955 and FinancialAssistance@orlandohealth.com. For price estimates, call 844-318-4855 or email PriceEstimates@OrlandoHealth.com.
10. What is Perry Pavilion at Dr. P. Phillips Hospital?
The Cynthia C. and William E. Perry Pavilion is an overnight hospitality home for family members of patients from outside the Orlando area. It is connected with Dr. P. Phillips Hospital and can be reached at 321-842-8844.