NYC Health Hospitals Woodhull Emergency Room & ER Info

Woodhull’s official directions identify the main hospital entrance at the southwest corner of Broadway and Flushing Avenue, directly beside the subway station steps.

Emergency patients arriving by car should follow posted hospital signs once they reach the campus rather than relying only on the general outpatient entrance.

Do not confuse Woodhull’s outpatient hours with its ER hours. For example, Woodhull currently publishes the following normal clinic schedules:

The Emergency Department evaluates acute illnesses and injuries that cannot safely wait for a normal outpatient appointment.

Examples of problems that may require emergency evaluation include:

• severe chest pain;
• stroke symptoms such as sudden weakness or difficulty speaking;
• serious breathing difficulty;
• loss of consciousness;
• seizures;
• serious injuries or major falls;
• uncontrolled bleeding;
• severe abdominal pain;
• serious burns;
• possible poisoning or overdose;
• severe allergic reactions;
• other rapidly worsening conditions.

NYC Health + Hospitals identifies Woodhull as one of its 11 public hospitals providing emergency and trauma services for children.

Pediatric emergency care is different from Woodhull’s normal pediatric clinic. The outpatient pediatric clinic operates scheduled daytime/evening hours, while emergency evaluation is available outside those hours through the Emergency Department.

Current pediatric emergency physician example

NYC Health + Hospitals currently lists Justin Lacorte, D.O. at Woodhull with specialties including Pediatrics, Pediatric Emergency Medicine and Emergency Medicine.

Individual emergency physician shift schedules are not publicly published. Emergency medicine works through rotating clinical coverage rather than conventional appointment slots.

Woodhull’s Department of Behavioral Health provides inpatient and outpatient psychiatric care and emergency-intervention resources for adults, children and families.

The hospital operates a 24-hour New York State Office of Mental Health-licensed inpatient psychiatric service for people who require hospitalization to stabilize an acute psychiatric illness.

Mobile Crisis services

Woodhull’s behavioral-health team includes social workers and trained case managers who provide short-term crisis intervention and link patients to appropriate services.

NYC Health + Hospitals’ current physician directory identifies multiple emergency medicine clinicians affiliated with Woodhull.

The cost of an emergency-room visit can depend on:

• the emergency service level assigned to the visit;
• laboratory testing;
• X-ray, CT, ultrasound or other imaging;
• medications;
• procedures and supplies;
• room/facility services;
• physician or specialist professional services;
• insurance network and benefit rules;
• copayment, deductible and coinsurance;
• financial-assistance eligibility.

Hospital/facility fee vs physician fee

Woodhull price transparency

NYC Health + Hospitals publishes federally required facility charge files and a patient cost-estimator system. The charge files include standard and negotiated hospital charges, but NYC Health + Hospitals cautions that those figures are not necessarily the amount an insured patient will personally owe.

NYC Health + Hospitals participates with many public and commercial insurance plans. The system’s current searchable insurance directory includes major coverage categories such as:

• Medicaid plans;
• Medicare and Medicare Advantage products;
• MetroPlusHealth;
• 1199 SEIU benefit plans;
• Aetna plans;
• Cigna plans including listed LocalPlus and Open Access products;
• other commercial and managed-care products shown in the current NYC Health + Hospitals directory.

NYC Health + Hospitals states that patients should seek care regardless of their ability to pay and provides financial counselors for people who are uninsured or underinsured.

Possible assistance routes include:

• Medicaid or other public insurance programs;
• NY State of Health coverage;
• NYC Care;
• NYC Health + Hospitals financial-assistance programs;
• payment assistance for eligible uninsured or underinsured patients.

How to apply

NYC Health + Hospitals explains that a visit can produce:

• a facility/hospital bill for the Emergency Department and related hospital services; and
• a physician/provider bill for professional or specialty-related care.

The hospital bill can include procedures, diagnostic services, supplies, medication, equipment and room/facility charges used during the episode of care.

Woodhull’s official driving directions identify a hospital parking lot reached from Throop Avenue. Drivers approaching from several directions are instructed to reach Park Avenue and then turn onto Throop Avenue, where the parking lot is on the right-hand side.

Driving from Manhattan

Drivers using the Williamsburg Bridge can reach Broadway, continue toward the hospital, turn toward Marcus Garvey Boulevard/Park Avenue and then use Throop Avenue for the hospital parking lot.

From Brooklyn / BQE

Woodhull directs drivers from the BQE to use the Flushing Avenue exit, continue through Franklin Avenue and Park Avenue, then reach the hospital from Throop Avenue.

Subway

Bus routes published by Woodhull

• B15 / No. 15 — New Lots;
• B40 / No. 40 — Ralph Avenue;
• B46 / No. 46 — Utica Avenue;
• B43 / No. 43 — Tompkins Avenue;
• B54 / No. 54 — Myrtle/Wyckoff Avenues;
• B57 / No. 57 — Manhattan Avenue.

Woodhull publishes a hospital visitation resource, but the current public Woodhull page does not provide a reliable static ER visitor count that should be quoted as permanent. Emergency visitor access can depend on:

• available treatment space;
• the patient’s medical condition;
• infection-control precautions;
• privacy requirements;
• behavioral-health safety rules;
• whether the patient is a child or requires a support person;
• current hospital policy.

Ask the Emergency Department team at check-in whether a family member or support person can remain with the patient.

Patients have a right to request health information from NYC Health + Hospitals. For many patients, MyChart is the fastest route because records can be delivered directly into the patient account without a separate ID-upload process.

Request through MyChart

Online request without MyChart

NYC Health + Hospitals also accepts an online Health Information request. The online request process requires the patient to upload a photo and government-issued photo ID.

NYC Health + Hospitals MyChart is free and can be used to manage many parts of care after an Emergency Department visit.

Woodhull serves one of New York City’s most linguistically diverse communities and provides professional language assistance.

Hospital written information is also available in multiple commonly used languages, including:

• Spanish;
• French;
• Haitian Creole;
• Chinese;
• Russian;
• Urdu;
• and additional languages used by Woodhull’s patient population.

Patient Relations can also arrange free sign-language interpretation. Call 718-963-8465 during normal Patient Relations hours.

Before leaving, make sure you understand the discharge instructions and what follow-up is expected.

Specialty clinics available at Woodhull

Woodhull currently lists referral-based specialty services including:

• cardiology;
• oncology;
• dermatology;
• endocrinology;
• gastroenterology;
• gynecology;
• hematology;
• infectious disease;
• neurology;
• ophthalmology;
• orthopedics;
• podiatry;
• pulmonary medicine;
• renal care;
• surgery;
• urology;
• behavioral-health services.