North Memorial Health – Maple Grove Map & Directions

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Maple Grove, Minnesota · Map & Directions Guide · Updated September 2026

North Memorial Health – Maple Grove Hospital map, address, parking, entrances, phone numbers, and visit planning

North Memorial Health – Maple Grove Hospital is located at 9875 Hospital Dr., Maple Grove, MN 55369. The main hospital phone number is 763-581-1000, and inpatient and emergency care services are available 24 hours a day.

This guide is built for practical arrival planning. It covers the correct Google map, free parking, main entrance hours, after-hours Emergency Care Center entrance, patient drop-off, visitor rules, surgery arrival, billing, MyChart, records, and nearby Maple Grove campus locations that are easy to confuse.

Open Google Maps Call 763-581-1000 Official Location Page Make Appointment
Emergency direction: In a medical emergency, call 911. Do not use a static map page, online article, or appointment form for emergency triage. The Emergency Care Center entrance is the after-hours entrance when the main entrance is closed.
Hospital address 9875 Hospital Dr.

Maple Grove, MN 55369. Use this address for hospital, emergency care, inpatient, surgery, and visitor directions.

Main hospital phone 763-581-1000

Use for general hospital information, connecting to a patient, and hospital routing questions.

Emergency Call 911

For life-threatening symptoms, call emergency services instead of driving without medical guidance.

Main entrance 6 a.m. – 9 p.m.

Use the main entrance during posted hours for most scheduled visits, visitors, and general hospital arrival.

After-hours entrance Emergency Care Center

Use this entrance outside main entrance hours. It is open 24 hours a day, seven days a week.

Parking Free front lot

Free parking is available in the lot in front of the hospital. Confirm special instructions for surgery or mobility needs.

Google map for North Memorial Health – Maple Grove Hospital

Use this map for the main hospital campus at 9875 Hospital Dr. Nearby clinics and medical office suites may have different suite numbers or entrances.

North Memorial Health – Maple Grove Hospital
9875 Hospital Dr.
Maple Grove, MN 55369
Main: 763-581-1000

The map shows the hospital address. If your appointment is at a clinic, urgent care, sleep center, surgery center, or medical office suite, check your appointment details before parking.

Start here: choose the correct arrival route

North Memorial Health has several Maple Grove locations near Hospital Drive. Use this table to avoid going to the wrong entrance or building.

Reason for visit Where to go first What to confirm before leaving
Emergency symptoms Call 911 for life-threatening symptoms or use the Emergency Care Center entrance if directed. Do not delay for online forms, routine scheduling, or non-emergency phone menus.
Scheduled hospital visit Use the main hospital entrance between 6 a.m. and 9 p.m. Appointment time, department name, photo ID, insurance card, and whether fasting or prep is required.
After-hours hospital arrival Use the Emergency Care Center entrance after the main entrance closes. Bring the patient’s ID, insurance card, medication list, and any discharge or referral paperwork.
Surgery or procedure Follow the surgery/procedure instructions from the care team and call 763-581-1120 for Maple Grove surgery questions. Arrival time, driver requirement, H&P requirement, medication rules, fasting instructions, and payment method for prescriptions or copay.
Clinic appointment nearby Check whether your appointment is at 9825 Hospital Dr., a suite, urgent care, internal medicine, sleep center, or another Maple Grove location. Exact suite number, department name, check-in method, and whether MyChart check-in is available.
Visiting a patient Use the main hospital phone or front desk routing if you need to reach a patient room. Patient full name, visitor health status, unit-specific rules, and whether the unit has stricter guidelines.

Phone numbers and contact directory

Use the right number for hospital information, appointments, surgery arrival, patient relations, billing, MyChart, and medical records.

Need Official phone or route Use it for
General hospital information 763-581-1000 Main hospital line, patient room routing, visitor questions, and hospital department routing.
Emergency 911 Life-threatening symptoms, severe injury, stroke symptoms, chest pain, breathing trouble, or immediate danger.
24/7 call center and nurse line 763-581-CARE Scheduling help, care routing, and health-related questions when it is not a 911 emergency.
Maple Grove surgery/procedure questions 763-581-1120 Questions before a scheduled surgery or procedure at North – Maple Grove Hospital.
Patient representative 763-581-1025 Questions or concerns about care received at North – Maple Grove Hospital.
Billing questions 763-581-4480 or 866-358-2644 Bill questions, statement help, payment arrangements, and billing-office routing.
MyChart activation help from surgery PDF 763-581-7899 MyChart activation or access guidance connected to North Memorial Health instructions.
Medical records release MyChart or MedicalRecords@northmemorial.com Formal record requests, sharing records, proxy access, release forms, and records mailed or faxed to another provider.

Main entrance vs Emergency Care Center entrance

The biggest map-and-directions issue is choosing the correct entrance by time of day and reason for visit.

Main entrance
Use the main entrance from 6 a.m. to 9 p.m. for most scheduled hospital visits, visitor arrival, general registration, and non-emergency navigation.
After 9 p.m.
Use the Emergency Care Center entrance, which is available 24 hours a day, seven days a week.
Emergency symptoms
Call 911 for life-threatening symptoms. If driving to the hospital is appropriate, follow Emergency Care Center signs and do not park in a way that blocks emergency access.
Security desk
The hospital information indicates the main security desk is located at the Emergency Care Center entrance, helpful for after-hours questions and safety concerns.
Do not guess the entrance: If your appointment letter, surgery instructions, or MyChart message gives a specific entrance or department, follow that instruction over a generic map result.

Parking, patient drop-off, mobility help, and pickup planning

Parking is simpler at Maple Grove than many urban hospital campuses, but patients should still plan for weather, mobility, and appointment timing.

Free hospital parking

Free parking is available in the lot in front of the hospital. Plan extra time for snow, rain, construction, full lots, or mobility needs.

Patient drop-off

Use the appropriate entrance for the time of day. Do not block emergency lanes, ambulance access, curb cuts, or marked fire lanes while dropping off or waiting.

Mobility support

Bring mobility devices if needed and ask the front desk or care team about wheelchair assistance, escort help, or where the patient should wait safely.

Discharge pickup

For surgery or same-day procedures, confirm pickup location and timing with the nurse. Same-day surgery patients generally need a responsible driver.

Driving directions checklist for Maple Grove Hospital

Use GPS, but also confirm the final destination name. Several North Memorial Health sites sit near Hospital Drive and can look similar in map apps.

Enter the full hospital address. Use 9875 Hospital Dr., Maple Grove, MN 55369. Do not enter only “North Memorial Maple Grove” if your appointment is at a specific suite or nearby clinic.
Check the appointment destination. Match the address on your appointment message, MyChart reminder, discharge paperwork, or referral order. Hospital, clinic, urgent care, surgery, sleep center, and imaging locations may differ.
Choose the entrance by time. Use the main entrance from 6 a.m. to 9 p.m. Use the Emergency Care Center entrance after hours or for emergency-care arrival when directed.
Allow time for check-in. Bring ID, insurance card, medication list, payment method if needed, and any referral, lab, imaging, or surgery paperwork.
Call if lost on campus. Use 763-581-1000 for hospital routing or 763-581-CARE for scheduling and care-routing help.

Visitor guidance before you drive

Visitor access may be open broadly, but unit rules, illness restrictions, privacy, and patient condition can still limit visits.

Visitor topic What to know Practical step
Visiting hours Visitor guidelines state that North – Maple Grove Hospital and North – Robbinsdale Hospital visiting hours are open 24/7. Call ahead if the patient is in ICU, NICU, mental health, surgery recovery, isolation, or a restricted area.
Health screening Do not visit if you are sick or recently tested positive for illnesses such as COVID-19, influenza, or RSV. Use phone, video, or delayed visiting if you have fever, cough, vomiting, diarrhea, respiratory symptoms, or recent exposure.
Calling a patient The FAQ says to call the Maple Grove main line and ask for the patient by first and last name. Call 763-581-1000 and be ready with the patient’s full legal name.
NICU and special units Special units may have stricter visiting rules, check-in requirements, or ID-band rules. Confirm with the unit before bringing children, extra visitors, flowers, food, balloons, or overnight belongings.
Patient privacy Hospital staff may need to protect patient privacy and may limit information depending on patient preferences and law. Ask the patient or legal representative how they want visitor and phone-call information handled.

Surgery and procedure arrival at Maple Grove Hospital

The official surgery/procedure PDF gives extra arrival details that are useful for patients and drivers.

Maple Grove surgery/procedure phone: The official PDF lists 763-581-1120 for North Memorial Health – Maple Grove Hospital surgery or procedure questions.
Surgery item What the patient should do Why it matters
Arrival time Expect the pre-admission nurse to notify you of arrival and surgery time. Arrival may be significantly earlier than procedure time so pre-op steps can be completed.
Driver requirement If going home the same day, arrange a driver and responsible adult support after surgery. Patients should not drive or leave alone after anesthesia or sedation.
H&P requirement Ask whether a history and physical is needed within 30 days before the procedure. Missing required pre-op items can delay or cancel the procedure.
What to bring Bring picture ID, insurance card, payment method for prescriptions or copay, loose clothing, and required device information. Check-in, prescriptions, anesthesia safety, and discharge planning can depend on these items.
Medication rules Follow the pre-admission nurse and physician instructions for blood thinners, diabetes medication, weight-loss medications, inhalers, heart medicine, and other daily medications. Some medications may need special timing before surgery.
Food and drink Follow your surgery team’s fasting and clear-liquid rules exactly. Eating or drinking outside instructions can create anesthesia risk and may cancel or delay surgery.
Follow your own care-team instructions: This guide summarizes arrival planning only. Your surgeon, proceduralist, anesthesia team, and pre-admission nurse may give instructions that are specific to your procedure and health history.

Nearby Maple Grove locations people often confuse

Many North Memorial Health services in Maple Grove are near Hospital Drive. Always match your appointment address and suite number.

Location name Address clue How to avoid confusion
North – Maple Grove Hospital 9875 Hospital Dr., Maple Grove, MN 55369 Use for hospital, emergency care, inpatient care, surgery/procedure arrival, family birth center, and visitor directions.
North Memorial Health Clinic – Maple Grove 9825 Hospital Dr., Suite 102 Use for primary-care clinic appointments, not general hospital arrival.
North Memorial Health Urgent Care – Maple Grove 9825 Hospital Dr., Suite 102A Use for urgent care when your appointment or care route sends you there, not the hospital emergency entrance.
Internal Medicine – Maple Grove 9825 Hospital Dr., Suite 104 Use the exact suite number from your appointment confirmation.
Ambulatory Surgery Center nearby 9855 Hospital Drive, Suite 175 This is a nearby surgery-center address and may have different entrance instructions than hospital surgery.

Hospital services and visit-planning notes

This section helps visitors understand why they may be directed to different parts of the Maple Grove campus.

Emergency care

The Emergency Care Center is available 24/7. For life-threatening symptoms, call 911 instead of self-triaging online.

Family Birth Center

The hospital highlights its Family Birth Center and offers in-person and virtual tour information through official pages.

Surgery and procedures

Scheduled surgery patients should use their procedure instructions, pre-admission call details, and Maple Grove surgery contact number.

NICU

The Maple Grove NICU has additional security and visitor check-in procedures; confirm current unit rules before visiting.

Rooms and lodging

The hospital notes private patient rooms and lodging resources. Family members should confirm hotel discounts or lodging details directly.

Café, gift shop, and amenities

Hospital amenities may include dining, pharmacy, gift shop, security, escorts, interpreter services, and support services, but hours can differ from hospital hours.

Billing, MyChart, medical records, and patient concerns

Directions pages often miss the next steps people need after a visit: bills, records, MyChart, patient concerns, and formal document requests.

Need Best official route Practical note
Pay a bill Use MyChart, guest payment, or billing office guidance. North Memorial Health has paperless billing for patients with MyChart accounts.
Billing question Call 763-581-4480 or 866-358-2644. Ask about payment arrangements, financial assistance, or uninsured discounts if needed.
Medical records Use MyChart or submit an Authorization for Release of Information. Medical records requests can be submitted online, by email, fax, mail, or in person according to official instructions.
Records email MedicalRecords@northmemorial.com Use only for official record-release workflow and include required authorization details.
Records fax 763-581-4447 or 763-581-1075 Fax numbers are useful when sending signed authorization forms or records requests.
Patient concern Call North – Maple Grove Hospital Patient Representative at 763-581-1025. Use for care-quality questions or concerns about a hospital experience.

Official source checklist for this map and directions guide

This guide summarizes practical arrival information so patients and visitors do not need to open multiple pages just to choose the right address, parking lot, entrance, phone number, or support route.

Official source What it helps verify When to open it
North – Maple Grove Hospital location page Address, phone, 24/7 care, emergency instruction, parking, entrances, visitors, rooms, lodging, café, gift shop, security, support services, interpreter services, and arrival guidance. Open before driving to the hospital or confirming entrance details.
Contact page Main phone numbers, 24/7 call center and nurse line, patient relations, media, careers, and location directory. Open when you need the correct department route.
Visitor guidelines Visitor health rules, 24/7 visiting policy, patient representative numbers, and unit-specific restrictions. Open before visiting a patient, especially in a special unit.
Preparing for your surgery or procedure PDF Surgery phone, entrance, parking, arrival timing, H&P timing, driver requirement, what to bring, and day-before instructions. Open before a scheduled surgery or procedure.
MyChart medical records page MyChart access, proxy access, sharing records, and record-request options. Open when you need portal records, child records, proxy access, or sharing permissions.
Access health records page Release of medical records through MyChart, authorization forms, email, fax, and mail. Open for formal medical-record requests.
Payment and billing page MyChart billing, guest payment, ambulance billing route, payment plans, billing help, and surprise-billing information. Open after receiving a bill or before asking about payment arrangements.
About Maple Grove Hospital page Hospital background, leadership, community-hospital status, Family Birth Center, awards, and system context. Open for hospital overview and leadership information.
Independent guide notice: USHospitalGuides.com is not North Memorial Health, Maple Grove Hospital, Sanford Health, a medical provider, or an emergency service. Use official North Memorial Health pages, MyChart, and phone numbers for final directions, appointments, care instructions, billing, and medical-record decisions.

Important medical and directions disclaimer

This page helps with maps, arrival planning, entrances, parking, phone numbers, and support routes. It does not provide medical advice or emergency triage.

Call 911 for emergencies. Chest pain, stroke symptoms, severe breathing trouble, major trauma, severe allergic reaction, uncontrolled bleeding, loss of consciousness, or immediate danger should be handled through emergency services, not an online directions page.

North Memorial Health – Maple Grove Hospital map and directions FAQs

These questions focus on the hospital address, Google map, phone number, parking, entrances, visitors, surgery arrival, records, billing, and nearby Maple Grove campus confusion.

1. What is the address for North Memorial Health – Maple Grove Hospital?
The hospital address is 9875 Hospital Dr., Maple Grove, MN 55369. Use this address for hospital, emergency care, inpatient, surgery, visitor, and main campus directions.
2. What is the main phone number for Maple Grove Hospital?
The main hospital phone number is 763-581-1000. Use it for general hospital information, patient-room routing, visitor questions, and hospital department routing.
3. Is North Memorial Health – Maple Grove Hospital open 24 hours?
Inpatient and emergency care services are available 24 hours a day, seven days a week. Some services, retail, dining, and administrative departments may have different hours.
4. Which entrance should I use at Maple Grove Hospital?
Use the main entrance between 6 a.m. and 9 p.m.. Outside those hours, use the Emergency Care Center entrance, which is open 24/7.
5. Is parking free at North Memorial Health – Maple Grove Hospital?
Yes. Free parking is available in the lot in front of the hospital. Patients should still allow extra time for weather, mobility needs, full lots, or appointment check-in.
6. What should I do in a medical emergency?
Call 911 for life-threatening symptoms or immediate danger. Do not use an online form, article, or routine appointment route for emergency triage.
7. What phone number should surgery patients use for Maple Grove procedure questions?
The official surgery/procedure PDF lists 763-581-1120 for North Memorial Health – Maple Grove Hospital surgery or procedure questions.
8. How do I call a patient at Maple Grove Hospital?
Call the main line at 763-581-1000 and ask for the patient by first and last name. Patient privacy rules and patient preferences may limit what information can be shared.
9. How do I request medical records from North Memorial Health?
Use MyChart to request or share records, or submit an Authorization for Release of Information. Official instructions also provide email, fax, mail, online, and in-person submission routes.
10. Is the Maple Grove clinic the same address as the hospital?
No. The hospital is at 9875 Hospital Dr. Some nearby North Memorial Health clinics and urgent care locations use 9825 Hospital Dr. with suite numbers. Always match your appointment confirmation before parking.