Nathan General Hospital: Address, Phone & Patient Info

Hospital Guide · Address · Phone · Patient Information

Nathan General Hospital address, phone, and patient information

Important correction: Public official sources do not show a current U.S. hospital named Nathan General Hospital. Most searches for this phrase appear to point to Nash General Hospital, now commonly connected with UNC Health Nash in Rocky Mount, North Carolina.

The verified hospital campus is at 2460 Curtis Ellis Drive, Rocky Mount, NC 27804. Use this guide to call the right number, find emergency care, request medical records, understand visitor and billing steps, and avoid confusing this hospital with unrelated “Nathan” or “Nashville” search results.

Verified match: Nash General Hospital UNC Health Nash Rocky Mount, NC Main hospital campus

Call Main Hospital Medical Records Emergency Info Map & Directions

Emergency warning: If you are having a medical emergency, call 911 or go to the nearest emergency department. Do not wait for a website, search result, or non-emergency office to respond.

Correct hospital name to verify Nash General Hospital

Often shown with UNC Health Nash or Nash UNC Health Care in official UNC Health materials.

Address 2460 Curtis Ellis Drive

Rocky Mount, NC 27804.

Main hospital phone 252-962-8000

Use for general hospital routing and department transfers.

Medical records 252-962-8130

Health Information Management for record release requests.

Records fax 252-962-8291

Use only when the official records form or HIM team instructs you to fax.

Emergency care Open 24/7

The emergency department is the correct route for urgent or life-threatening symptoms.

Is “Nathan General Hospital” the correct hospital name?

Before calling, visiting, or requesting records, verify the hospital name and city because several similar searches can lead to the wrong facility.

Search phrase	What it likely means	What you should do
Nathan General Hospital	No current official hospital by this exact name was verified in reliable public sources.	Check whether you meant Nash General Hospital in Rocky Mount, NC.
Nash General Hospital	A hospital campus in Rocky Mount, North Carolina, connected with UNC Health Nash.	Use 2460 Curtis Ellis Drive, Rocky Mount, NC 27804 and the main hospital phone.
UNC Health Nash	The current UNC Health naming commonly used for Nash hospital services.	Use UNC Health pages for medical records, departments, specialty services, and patient portal help.
Nashville General Hospital	A different hospital in Nashville, Tennessee.	Do not use Nashville contact details for Rocky Mount records or appointments.
Nathan Littauer Hospital	A different hospital name in another state.	Verify city, state, and patient name before requesting records.

Best rule: If your paperwork says Rocky Mount, Nash, Curtis Ellis Drive, or UNC Health Nash, use the Nash General Hospital / UNC Health Nash information below.

Nash General Hospital address, phone numbers, and contact routing

Use the main hospital number when you need a department transfer. Use Health Information Management for medical records.

Need	Phone / address	Use it for
Main hospital campus	2460 Curtis Ellis Drive, Rocky Mount, NC 27804	Driving directions, hospital arrival, emergency department campus, and department routing.
Main phone	252-962-8000	General hospital questions, operator assistance, and department transfers.
Health Information Management	252-962-8130	Medical records, release of information, chart copies, and record-status questions.
Medical records fax	252-962-8291	Faxing completed authorization forms or provider requests when HIM instructs you to fax.
Emergency symptoms	Call 911	Chest pain, stroke symptoms, severe bleeding, trouble breathing, major injury, poisoning, or other life-threatening symptoms.

Calling tip: If the operator cannot find “Nathan General Hospital,” say “Nash General Hospital” or “UNC Health Nash in Rocky Mount.” That wording is more likely to route you correctly.

Emergency department and urgent medical help

Use the emergency department for serious or potentially life-threatening symptoms. Use urgent care or clinic appointments for less severe issues.

Go to the ER or call 911

Use emergency care for chest pain, stroke symptoms, severe breathing trouble, uncontrolled bleeding, major injury, fainting, severe allergic reaction, poisoning, suicidal thoughts, or sudden severe pain.

Call before non-emergency visits

For non-emergency questions, call the main hospital or the specific clinic first. Many specialty departments require appointments, referrals, or prior authorization.

Urgent care is different

Urgent care may be appropriate for minor cuts, mild illness, sprains, X-rays, or non-life-threatening symptoms, but it is not a substitute for an emergency department.

Bring key information

Bring photo ID, insurance card, medication list, allergies, current doctor names, recent discharge papers, and any advance directive if available.

Do not delay care: If symptoms feel dangerous, sudden, severe, or life-threatening, call 911 instead of searching online for a phone number.

Appointments, referrals, and check-in steps

Hospital departments and physician clinics can have different scheduling rules. Confirm the department before arriving.

Confirm the exact department. Ask whether your visit is at the main hospital, an outpatient clinic, a specialty center, the emergency department, imaging, lab, rehabilitation, or another UNC Health Nash location.

Ask whether a referral is needed. Specialty services may require a physician referral, insurance authorization, prior records, or a recent test result.

Verify arrival time and entrance. Hospital campuses may have different entrances for emergency, outpatient, surgery, imaging, cancer care, and physician offices.

Bring required documents. Bring ID, insurance, medication list, allergies, test orders, referral documents, and any My UNC Chart messages related to the visit.

Update contact information. Make sure your phone, email, address, emergency contact, preferred pharmacy, and primary care provider are current.

Hospital services and patient-care areas

Nash General Hospital / UNC Health Nash is a hospital campus with emergency care and multiple hospital-based and outpatient services.

Emergency care

Use the emergency department for urgent or life-threatening symptoms. The emergency entrance and parking may be separate from outpatient entrances.

Inpatient hospital care

Patients admitted to the hospital may receive room assignment, nursing care, hospitalist care, consultations, imaging, lab services, and discharge planning.

Specialty and outpatient services

UNC Health Nash-related services may include cardiology, orthopedics, cancer care, wound care, women’s services, imaging, rehabilitation, and other specialty care depending on location.

Medical records and portal access

Patients can use My UNC Chart for many electronic records and contact HIM for formal release-of-information requests.

Department routing: If you are unsure which service you need, call the main hospital number and ask for the operator or scheduling department.

Patient visitor information

Visitor rules can change because of flu season, respiratory illness, patient condition, unit restrictions, or hospital policy updates.

Visitor question	What to ask before going	Why it matters
General visiting	“What are today’s visiting hours and visitor limits for this patient’s unit?”	Visitor policies can vary by unit and patient condition.
Emergency department	“How many visitors are allowed with an ER patient right now?”	Emergency visitor limits may change during high-volume periods.
Children visitors	“Are children allowed to visit this unit, and are there age restrictions?”	Child visitor rules may change during respiratory illness season or for isolation rooms.
Isolation or infection precautions	“Does the patient have isolation precautions or PPE requirements?”	Visitors may need masks, gowns, hand hygiene, or may be restricted.
After-hours visit	“Which entrance should I use after hours?”	Some entrances may close while emergency or security entrances remain open.

Before visiting: Call the main hospital and ask for the patient’s unit or nurse station. Have the patient’s full name and date of birth ready if you are authorized to receive information.

Medical records, discharge papers, imaging, and release of information

For formal copies, use UNC Health Nash Health Information Management rather than the emergency department or nurse station.

Records office

Nash UNC Health Care Health Information Management, 2460 Curtis Ellis Drive, Rocky Mount, NC 27804.

Phone

252-962-8130.

Fax

252-962-8291.

Online route

Many patients can use My UNC Chart to view records, test results, visit summaries, messages, and selected documents.

Formal request

Use the official UNC Health authorization form when requesting records by mail, fax, or in person.

What you may need when requesting records

Patient full legal name, date of birth, phone number, and address.
Dates of service or approximate visit month and year.
Type of records requested, such as discharge summary, lab results, imaging report, emergency record, billing record, or complete chart.
Where the records should be sent and whether the request is for personal use, another provider, insurance, legal needs, or continuity of care.
Signed authorization and representative documents if someone else is requesting records for the patient.

Records timing: Portal access may be faster for simple items, but formal copies can take longer. Ask HIM about fees, delivery format, identity verification, and expected processing time.

Billing, insurance, estimates, and financial assistance

Hospital charges, physician charges, emergency care, outpatient departments, and specialty clinics may bill differently.

Billing need	What to ask	Helpful next step
Estimate before care	“Can I get an estimate for this test, procedure, or outpatient visit?”	Check My UNC Chart estimate tools or ask the scheduling department for estimate routing.
Insurance coverage	“Is this hospital, clinic, doctor, and service in network?”	Call your insurance plan and verify facility, professional, lab, imaging, anesthesia, and emergency benefits.
Separate bills	“Will I receive separate hospital and physician bills?”	Hospital-based clinics and emergency visits may generate more than one bill.
Financial assistance	“How do I apply for UNC Health financial assistance?”	Ask billing or patient financial services for the current application, proof-of-income rules, and deadlines.
Billing dispute	“Can someone review my bill, insurance payment, or coding question?”	Have your account number, date of service, insurance explanation of benefits, and payment receipt ready.

Insurance tip: Even when a hospital accepts your insurance, your exact plan benefits, referral rules, authorization requirements, deductible, copay, coinsurance, and out-of-network rules can change what you owe.

My UNC Chart and digital patient access

My UNC Chart is often the fastest way to manage many routine hospital and clinic tasks after you receive care.

View test results

Many lab results, visit summaries, and after-visit instructions may appear in the portal when released.

Request appointments

Some UNC Health appointments can be scheduled, requested, cancelled, or managed digitally depending on clinic rules.

Message your care team

Use messaging for non-urgent questions. Do not use portal messaging for emergencies or sudden severe symptoms.

Share your record

Patients may be able to share selected records electronically for follow-up care, a new doctor, or personal health tracking.

Portal safety: My UNC Chart is not an emergency tool. For urgent symptoms, call 911 or go to the emergency department.

Parking, arrival, and campus navigation

Hospital campuses can have separate entrances for emergency care, outpatient procedures, imaging, clinics, and inpatient visiting.

Confirm your entrance. Ask whether you should use the emergency entrance, main entrance, outpatient entrance, surgery entrance, cancer center entrance, or clinic building entrance.

Arrive early. Allow time for parking, registration, insurance verification, wayfinding, elevators, and check-in paperwork.

Bring mobility support. If you need a wheelchair, accessible parking, or drop-off help, call before arrival or ask at the entrance.

Keep discharge pickup organized. If someone will pick you up after a procedure, confirm pickup area, phone contact, and discharge instructions.

Map and directions to Nash General Hospital / UNC Health Nash

Use the Rocky Mount, North Carolina address below. Do not confuse it with Nashville General Hospital in Tennessee.

Nash General Hospital / UNC Health Nash
2460 Curtis Ellis Drive
Rocky Mount, NC 27804
Main hospital phone: 252-962-8000

Map shown for the verified Rocky Mount hospital campus. Confirm the correct entrance before arriving for emergency, inpatient, outpatient, imaging, or clinic care.

Official source checklist for this hospital guide

Use these source types when verifying hospital information before calling, visiting, or publishing updated details.

Source type	What it verifies	When to use it
UNC Health location pages	Hospital-related address, department pages, specialty clinics, parking notes, accessibility, and phone numbers.	Use for current patient-facing service details.
UNC Health medical records page	Health Information Management mailing address, phone, fax, and record-release steps.	Use when requesting chart copies, imaging records, discharge summaries, or formal PHI release.
My UNC Chart	Portal access to selected records, messages, appointments, estimates, and patient-account tools.	Use for routine non-emergency patient tasks.
Hospital operator	Department transfer, current visitor rules, unit routing, and same-day wayfinding.	Use when the correct department or entrance is unclear.
Insurance plan	Network status, referral rules, prior authorization, deductible, copay, and coinsurance.	Use before scheduled tests, outpatient procedures, specialty visits, or non-emergency care.

Independent guide notice: This page is not UNC Health, Nash General Hospital, Nash UNC Health Care, a medical provider, billing office, or emergency service. Always verify time-sensitive medical, billing, visitor, and records information with the official hospital or your care team.

Nathan General Hospital FAQs

These answers help users who searched for “Nathan General Hospital” but likely need Nash General Hospital / UNC Health Nash in Rocky Mount, NC.

1. Is there a hospital named Nathan General Hospital?

No current official U.S. hospital record was verified under the exact name “Nathan General Hospital.” The closest verified match is Nash General Hospital / UNC Health Nash in Rocky Mount, North Carolina.

2. What is the address for the likely intended hospital?

The verified Nash General Hospital / UNC Health Nash campus is located at 2460 Curtis Ellis Drive, Rocky Mount, NC 27804.

3. What is the main phone number for Nash General Hospital / UNC Health Nash?

Use the main hospital number, 252-962-8000, for general hospital routing, operator assistance, and department transfers.

4. Is the emergency department open 24 hours?

Yes. The Nash General Hospital / UNC Health Nash emergency care location is listed as open 24 hours a day, 7 days a week. For life-threatening symptoms, call 911 or go to the nearest emergency department.

5. How do I request medical records?

Contact Nash UNC Health Care Health Information Management at 252-962-8130. The records office address is 2460 Curtis Ellis Drive, Rocky Mount, NC 27804, and the listed fax number is 252-962-8291.

6. Can I use My UNC Chart for Nash General Hospital records?

Many UNC Health patients can use My UNC Chart to view selected records, results, visit summaries, messages, and appointment information. Formal record copies may still require a signed authorization form.

7. Is Nash General Hospital the same as Nashville General Hospital?

No. Nash General Hospital / UNC Health Nash is in Rocky Mount, North Carolina. Nashville General Hospital is a different hospital in Nashville, Tennessee.

8. What should I bring for a hospital visit?

Bring photo ID, insurance card, medication list, allergies, referral documents, test orders, advance directive if available, and any My UNC Chart messages or appointment instructions.

9. How do I confirm visitor rules?

Call the main hospital number and ask for the patient’s unit or nurse station. Visitor limits can change by unit, patient condition, infection precautions, and hospital policy updates.

10. What should I do if I truly meant a different Nathan hospital?

Confirm the city, state, patient paperwork, discharge summary, billing statement, or provider name. If it is not Rocky Mount, NC, do not use Nash General Hospital contact details.