Mary Bridge Children’s Hospital: Pediatric Care & Info

Tacoma, Washington · Pediatric Hospital Guide · Updated August 24, 2026

Mary Bridge Children’s Hospital pediatric care, ER, doctors, appointments and family information

MultiCare Mary Bridge Children’s Hospital is a dedicated pediatric hospital in Tacoma, Washington. An important recent change for families is that Mary Bridge moved into its new standalone children’s hospital on May 16, 2026. The current hospital address is 305 S. L Street, Tacoma, WA 98405, and the main hospital number is (253) 403-1400.

The new facility brings pediatric emergency care, inpatient units, intensive care, operating rooms, advanced imaging, behavioral-health emergency space, infusion, laboratory and other child-focused services into a purpose-built hospital. Families should still check the address on every appointment because several Mary Bridge outpatient specialties remain in nearby buildings.

New Hospital Opened May 16, 2026 305 S. L Street Main: 253-403-1400 Children’s ER: 24/7 Level II Pediatric Trauma 82 Inpatient Beds 400-Space Visitor Garage
Child medical emergency: Mary Bridge Children’s Emergency Department is open 24 hours a day, 7 days a week. For a life-threatening emergency, call 911. The pediatric Emergency Department is at the new hospital, 305 S. L Street, with a dedicated emergency/ambulance approach.
Current hospital address 305 S. L Street

Tacoma, WA 98405.

Main hospital phone (253) 403-1400

General hospital routing and inpatient questions.

Pediatric Emergency Department (253) 403-1418

Dedicated pediatric emergency department at the new hospital.

Emergency hours 24 / 7 / 365

Pediatric emergency and trauma care around the clock.

MultiCare Billing (800) 919-1936

Billing questions, payments and payment-plan assistance.

Medical Records (253) 403-2433

MultiCare Health Information Management / records requests.

Mary Bridge Children’s moved to a new hospital in 2026

Older directories can still show the former 317 Martin Luther King Jr. Way address.

Do not rely on an old address. Mary Bridge Children’s moved inpatient and hospital operations into its new freestanding pediatric hospital on May 16, 2026. The current hospital is at 305 S. L Street, Tacoma, WA 98405.

Mary Bridge spent decades sharing inpatient space with MultiCare Tacoma General Hospital. The 2026 opening returned Mary Bridge to a standalone children’s-hospital model, with clinical spaces designed specifically around infants, children, teenagers and their caregivers.

82 licensed inpatient beds
29 Emergency Department exam rooms
8 pediatric operating rooms
400 patient & visitor parking spaces

What is inside the new hospital?

  • 82 licensed pediatric inpatient beds
  • Pediatric medical-surgical care
  • Pediatric Intensive Care Unit
  • 24-hour pediatric Emergency Department
  • 29 emergency exam rooms
  • 10-bay treatment-in-process / results waiting area
  • Dedicated ambulance bay
  • Four behavioral-health reduced-risk emergency rooms
  • Eight pediatric operating rooms
  • Hybrid cardiac catheterization / interventional radiology suite
  • Dedicated pediatric imaging
  • Infusion services
  • Endoscopy
  • Laboratory services
  • Pharmacy services
  • Rooftop helipad / critical transport capability
  • Three patient play and activity rooms
  • Outdoor garden space
  • Therapy gym
  • Kite Café bistro and coffee service
  • Dedicated 400-space patient and visitor parking garage
First visit after the move? Save the address 305 S. L Street in your phone rather than using an old browser bookmark. Some specialty clinics still use 311 S. L Street or other nearby Tacoma addresses, so hospital and outpatient appointments should not automatically be treated as the same destination.

Mary Bridge Children’s Emergency Department

Dedicated pediatric emergency and trauma services are available around the clock.

Emergency Department Open 24 hours

Seven days a week, including weekends and holidays.

Emergency phone (253) 403-1418

For hospital-specific pediatric ER information; call 911 for a life-threatening emergency.

What makes the new pediatric ER different?

The new emergency department was designed specifically for children rather than sharing adult emergency space. Published facility information describes:

  • 29 pediatric emergency exam rooms
  • 10 treatment-in-process / results waiting bays
  • A dedicated ambulance bay
  • Four behavioral-health reduced-risk rooms
  • Pediatric imaging access
  • Rapid access to pediatric surgery and intensive care when required
  • Critical-care transport by ground, fixed-wing and rotor-wing teams

Pediatric trauma care

Mary Bridge Children’s is a Washington state-designated Level II Pediatric Trauma Center and is a major pediatric referral resource for Southwest Washington and the South Sound.

Do not use a published ER wait-time estimate to decide whether your child needs care. Emergency patients are prioritized according to clinical severity, so a lower-acuity child may wait while critically ill or injured children are treated first.

How to make a Mary Bridge Children’s appointment

Scheduling is handled by the specific pediatric clinic or specialist rather than one universal appointment desk.

Identify the specialty your child needs. Examples include cardiology, neurology, gastroenterology, hematology-oncology, endocrinology, nephrology, orthopedics, urology, pulmonology or rehabilitation.
Use the clinic’s direct phone number. Direct scheduling is generally faster than calling the hospital switchboard.
Ask whether a referral is required. Some pediatric subspecialties require a primary-care or specialist referral before scheduling.
Confirm the address. Hospital care is now at 305 S. L Street, while several outpatient specialties use 311 S. L Street, 603 S. J Street or other Tacoma-area offices.
Verify insurance and prior authorization. Ask whether both the clinician and the facility are in network for your exact plan.
Ask what records should arrive before the visit. Complex specialty visits may require imaging, laboratory results, school reports, growth records or prior specialist notes.
Provider-to-provider referrals: Mary Bridge’s pediatric network supports regional referrals and transfers. Families who already have a referral should use the phone number supplied by the receiving specialty, while referring clinicians can use Mary Bridge’s professional referral/transfer channels.

Mary Bridge Children’s doctors and specialists

Mary Bridge has a large pediatric medical staff; physician clinic sessions can change and are not published as one permanent hospital-wide weekly roster.

Important about doctor timings: a clinic being open Monday-Friday does not mean every doctor below is physically seeing patients every weekday. Individual schedules change because pediatric specialists may rotate through inpatient service, procedures, outreach clinics, surgery, conferences and call coverage. Always confirm the specific doctor’s next available session when scheduling.

Examples of specialists currently associated with Mary Bridge care

Doctor Pediatric specialty Clinic / location Published clinic hours / contact
Matthew Wolf, MD Pediatric Cardiology Mary Bridge Children’s Cardiology
603 S. J Street, Unit 102, Tacoma
Clinic listing: Mon-Fri 7:30 a.m.-5:00 p.m.
253-396-4868
Joshua Friedland-Little, MD Pediatric Cardiology Mary Bridge Children’s Cardiology
603 S. J Street, Unit 102
Clinic listing: Mon-Fri 7:30 a.m.-5:00 p.m.
253-396-4868
Priya Monrad, MD Child Neurology / Pediatric Epilepsy Mary Bridge Children’s Neurology
1112 S. 6th Ave., Suite 100, Tacoma
Clinic listing: Mon-Fri 8:00 a.m.-4:30 p.m.
253-792-6630
Jahnavi Chaterjee, MD Child Neurology Mary Bridge Children’s Neurology
1112 S. 6th Ave., Suite 100
Clinic listing: Mon-Fri 8:00 a.m.-4:30 p.m.
253-792-6630
Jacob Henderson, MD Pediatric Hematology / Oncology Mary Bridge Children’s Hematology & Oncology
311 S. L Street, First Floor – West
Clinic listing: Mon-Fri 8:00 a.m.-4:00 p.m.
253-403-3481
Dolores Mullikin, MD Pediatric Hematology / Oncology Mary Bridge Children’s Hematology & Oncology
311 S. L Street, First Floor – West
Clinic listing: Mon-Fri 8:00 a.m.-4:00 p.m.
253-403-3481

Pediatric critical-care physicians

Current pediatric critical-care listings associated with Mary Bridge include physicians such as:

  • Alan Gatward, MD
  • Katie Gregersen, DO
  • Ashley Jones, MD
  • Hatai Kraushaar, MD
  • Liliana Lupu, MD
  • Tito Monge, MD
  • Matthew Timlin, DO
  • John Whitt, MD

These clinicians provide pediatric critical-care coverage rather than ordinary scheduled primary-care appointments. PICU physician coverage rotates according to inpatient needs, so families should ask the bedside nurse which attending physician is responsible for the child’s care that day.

Best scheduling question: “Which doctor is seeing new patients for my child’s condition, what location do they see patients at, what is their next available appointment, and do I need a referral or authorization before booking?”

Mary Bridge specialty clinic phone numbers and hours

Hospital services are 24/7 where clinically required, but outpatient specialty clinics keep separate weekday schedules.

Clinic / service Location Typical published office hours Phone
Pediatric Cardiology 603 S. J Street, Unit 102, Tacoma Mon-Fri, 7:30 a.m.-5:00 p.m. 253-396-4868
Pediatric Neurology 1112 S. 6th Ave., Suite 100, Tacoma Mon-Fri, 8:00 a.m.-4:30 p.m. 253-792-6630
Hematology & Oncology 311 S. L Street, First Floor – West Mon-Fri, 8:00 a.m.-4:00 p.m. 253-403-3481
Gastroenterology / Hepatology / Nutrition 311 S. L Street, Third Floor – West Weekday specialty clinic; confirm current session time 253-792-6630
Endocrinology 311 S. L Street, Second Floor – West Weekday specialty clinic; confirm current session time 253-792-6630
Orthopedics – Tacoma 311 S. L Street, Third Floor – West Weekday specialty clinic; confirm current session time 253-403-1507
Pediatric Imaging 311 S. L Street, Third Floor – West / hospital imaging as ordered Scheduled imaging hours vary by exam 253-792-6220
Exact clinic hours can change after relocation, staffing updates or holiday schedules. Confirm the appointment time printed in MyChart or your scheduling confirmation rather than relying only on general clinic opening hours.

Mary Bridge doctor fees, emergency fees and cost estimates

There is no single universal fee for a Mary Bridge pediatric visit.

General pediatric visit
Cost depends on the clinic, provider, visit level, insurance coverage and services performed.
Specialist consultation
Pediatric cardiology, neurology, oncology and other specialists do not share one flat consultation fee.
Emergency Department
No single fixed emergency fee applies. ER charges depend on severity, testing, imaging, medications, procedures and professional services.
Hospital procedure
Facility, surgeon, anesthesia, imaging, pathology and other professional charges may be billed separately depending on the service.
Cost estimate
Use MultiCare’s patient estimate tool before scheduled services when possible.

How to get a useful price estimate

Get the exact service name. Ask the ordering clinic for the procedure/test name and billing code if available.
Use MultiCare’s online estimator. Enter the correct service area and insurance details.
Ask whether the estimate includes professional fees. A hospital estimate may not represent every clinician involved in the child’s care.
Verify coverage directly with insurance. Ask about deductible, copayment, coinsurance, prior authorization and network status.
ER bills can arrive separately. Emergency care can generate a hospital facility bill plus physician/professional bills depending on who provided the services. Do not assume that one statement represents the entire emergency visit.

Pediatric services available through Mary Bridge Children’s

Mary Bridge provides primary, emergency, inpatient and specialty pediatric care across its hospital and outpatient network.

Emergency Medicine

24/7 pediatric emergency and trauma care.

Pediatric Intensive Care

Critical-care support for seriously ill and injured children.

Cardiology

Congenital and acquired pediatric heart conditions and advanced cardiac procedures.

Neurology

Epilepsy, seizures, headache, neuromuscular and other neurologic conditions.

Hematology & Oncology

Childhood cancers, blood disorders, infusion and multidisciplinary treatment.

Gastroenterology

Digestive, liver, feeding and nutrition-related pediatric conditions.

Endocrinology

Diabetes, growth, thyroid and pediatric hormone disorders.

Nephrology

Kidney disease, blood pressure and complex renal conditions.

Pulmonology

Asthma, chronic respiratory disease and complex pediatric lung care.

Orthopedics

Bone, joint, limb, spine and pediatric musculoskeletal conditions.

Urology

Pediatric urinary and genitourinary conditions.

Pediatric Surgery

Child-focused surgical care with dedicated pediatric operating rooms.

Imaging

MRI, CT, ultrasound, X-ray and interventional imaging.

Rehabilitation

Physical, occupational, speech, feeding, audiology and orthotics services.

Behavioral Health

Pediatric psychology, psychiatry and emergency behavioral-health stabilization.

Mary Bridge Children’s NICU: important location distinction

The neonatal program is closely connected with Mary Bridge but should not automatically be treated as being inside the new 305 S. L Street building.

Current Mary Bridge recruitment and program information describes a 70-bed Level IV NICU in partnership with MultiCare Tacoma General Hospital. The NICU has historically been located on the Tacoma General campus.

If you are visiting a newborn or have a neonatal appointment: do not simply drive to 305 S. L Street based on the Mary Bridge hospital address. Confirm the exact building, unit and entrance with the NICU team before arrival.

The highest-level neonatal program supports extremely premature and medically complex newborns and works with Mary Bridge pediatric subspecialists when children need additional cardiology, surgery, neurology, respiratory or other specialty care.

Pediatric surgery, imaging, lab and pharmacy

One of the major benefits of the new hospital is dedicated child-focused procedural space.

Eight operating rooms

The new Mary Bridge facility includes eight operating rooms supporting a broad range of pediatric surgical procedures.

Hybrid procedure suite

A hybrid catheterization/interventional radiology environment supports advanced cardiac and minimally invasive procedures.

Dedicated imaging

The new pediatric hospital includes advanced diagnostic imaging designed around children’s needs.

Kitten Scanner

The child-sized simulation scanner lets children practice what a CT-type experience feels like using a toy before an actual imaging procedure, helping reduce fear.

Hospital services also include laboratory, endoscopy, infusion and pharmacy capabilities. Exact pharmacy and laboratory public-access hours should be confirmed for the service your child needs because inpatient departments, outpatient collection services and specialty clinics can operate on different schedules.

Pediatric behavioral-health and crisis care

The new Emergency Department includes rooms designed specifically for behavioral-health safety.

The hospital’s new emergency design includes four behavioral-health reduced-risk rooms for children who require emergency evaluation in a safer physical environment.

Mary Bridge’s broader pediatric network also provides psychology, psychiatry, neurodevelopmental and behavioral-health services. Outpatient developmental-behavioral referrals may require review before an appointment is offered.

Behavioral-health appointments and emergency psychiatric evaluation are different services. For immediate danger or a life-threatening emergency, use emergency services rather than waiting for a routine behavioral-health clinic appointment.

Where to park at the new Mary Bridge Children’s Hospital

The 2026 facility includes a dedicated garage for pediatric patients and visitors.

Patient / visitor garage 400 spaces

Dedicated parking was built as part of the new children’s hospital campus.

Emergency arrival Separate ER access

Follow pediatric Emergency Department signage rather than the routine hospital entrance.

The new hospital was designed with a clearer patient journey than the former shared-hospital arrangement. Published information describes a dedicated patient/visitor garage and an easy-to-identify hospital entrance.

Parking fee: current opening materials confirm the dedicated 400-space garage but do not consistently publish one permanent visitor parking price. Do not assume that complimentary parking offered during grand-opening events represents the ongoing hospital parking policy. Confirm current parking charges or validation at check-in.

Which parking area should you use?

Emergency Department
Follow Children’s Emergency signs and the dedicated emergency approach.
Hospital admission
Use the new hospital patient/visitor garage and main pediatric entrance unless instructed otherwise.
Outpatient specialty clinic
Check whether your appointment is at 305 S. L Street, 311 S. L Street or another clinic before parking.
NICU
Confirm Tacoma General / NICU parking and entrance instructions with the unit.

Mary Bridge Children’s Hospital map and current address

The new standalone hospital is on Tacoma’s MultiCare medical campus.

Current hospital address:
MultiCare Mary Bridge Children’s Hospital
305 S. L Street
Tacoma, WA 98405
Phone: 253-403-1400

Current Mary Bridge Children’s Hospital: 305 S. L Street, Tacoma, WA 98405. Nearby Mary Bridge outpatient clinics may use 311 S. L Street and other campus addresses.

Public transportation

The hospital district is accessible from Tacoma’s public-transit network, including the Tacoma Link/T Line corridor. Families relying on transit should check the current Sound Transit schedule and closest active stop before leaving because service patterns can change.

Parents, caregivers and visitors at Mary Bridge Children’s

The new hospital was designed to keep families physically close to hospitalized children.

All inpatient rooms in the new facility are private and include family-oriented space. Published opening information specifically describes rooms that allow a parent or caregiver to remain with the child, including overnight accommodation space.

Before family members visit

  • Ask the bedside nurse how many visitors are permitted in your child’s unit.
  • Confirm whether siblings may visit.
  • Ask about respiratory-virus or isolation restrictions.
  • Confirm PICU, oncology and other high-risk unit rules separately.
  • Bring photo identification if requested at hospital check-in.
  • Do not visit when ill with contagious symptoms.
Why there is no generic visitor-hours claim here: pediatric hospitals commonly distinguish parents/caregivers from ordinary visitors, and limits can change by unit and infection-control status. Mary Bridge’s current public pages do not expose one reliable universal 2026 visitor-hours table that should be applied to every pediatric unit. Call 253-403-1400 or the child’s nursing unit before bringing additional visitors.

Child Life, playrooms, outdoor space and family support

The hospital’s design intentionally uses play and movement as part of the pediatric experience.

Child Life

Child Life professionals help children understand hospitalization, tests and procedures through age-appropriate preparation, play and coping support.

Play & activity rooms

The new hospital includes three dedicated patient play/activity rooms, with play spaces on inpatient floors.

Safe play space

Play areas are designed as spaces where children can relax and participate in activities without routine procedures being performed there.

Outdoor garden

Restorative outdoor space gives eligible children and families an alternative to remaining in a hospital room all day.

Therapy gym

The new facility includes Mary Bridge’s first hospital therapy gym for mobility and rehabilitation work before discharge.

Gaming & recreation

Mary Bridge Child Life programs use games, technology, toys and other activities to normalize the hospital experience for children.

Parents can ask the bedside nurse to contact Child Life before a difficult procedure, imaging study or surgery when their child is especially anxious.

Kite Café, coffee and food at Mary Bridge Children’s

The new hospital has its own child- and family-oriented food service area.

Hospital café Kite Café

The new hospital includes the Kite Café bistro and coffee service featuring Dillanos Coffee.

Published opening materials confirm the café but do not provide a stable universal daily schedule that should be treated as permanent. Check the posted hospital schedule when you arrive, especially on weekends and holidays.

Gift shop

The Mary Bridge Brigade currently lists a gift shop at the adjacent Mary Bridge Children’s Health Center, 311 S. L Street. The listed gift-shop contact is 253-403-1488. Confirm its current location and hours before making a special trip because campus retail arrangements can change after the 2026 hospital opening.

How to get a child’s Mary Bridge medical records

MultiCare Health Information Management processes hospital medical-record requests.

Medical Records / Health Information Management 253-403-2433

Use for MultiCare hospital record-request questions.

Method Current MultiCare record-request information
Phone 253-403-2433
Fax 253-333-2419
Email multicareroi@cioxhealth.com
Mail MultiCare Health System
Attention: Health Information Management Department
PO Box 5299
Tacoma, WA 98405
Online access Available health information can also be viewed through MultiCare MyChart.

Minor-record privacy

Washington law gives minors additional privacy rights for certain types of care. MultiCare’s authorization materials explain that a minor patient’s own signature may be required for some records involving reproductive health, sexually transmitted infections, substance-use treatment or outpatient mental-health services depending on the child’s age and the type of care.

If you only need immunization information, test results or recent visit details, check MyChart first before ordering a full paper medical record.

MultiCare MyChart for Mary Bridge families

MyChart is the main online patient portal used across MultiCare.

Appointments

Manage eligible scheduled visits and view appointment details.

Results & records

Review available health information, test results and visit documentation.

Billing

View balances, make payments and use online billing options.

MyChart technical support 844-388-2356

Call when you cannot sign in, activate an account or need portal assistance.

Mary Bridge billing, bill pay and payment questions

Hospital billing is handled through MultiCare Health System.

MultiCare billing 800-919-1936

Current published billing service hours are Monday-Friday, 7:30 a.m.-5:00 p.m..

Local billing number 253-459-7956

Another current contact used for MultiCare Health System billing inquiries.

Ways to pay

  • Through MyChart
  • Online Guest Pay when available
  • By phone
  • By mail using the payment coupon on the statement
  • Payment-plan options when eligible

Why you may receive several bills

A complex pediatric visit can involve hospital services plus professional services. For example, emergency physicians, radiologists, anesthesiologists, surgeons or other specialists may bill separately depending on their billing arrangement.

If the insurance payment has posted but you do not understand the remaining balance, call 800-919-1936 before paying and ask for an explanation or itemized bill.

Financial assistance for Mary Bridge Children’s bills

MultiCare has a financial-assistance program for eligible medically necessary care.

Current MultiCare financial-assistance materials state that after financial assessment, qualifying patients with family income at or below 300% of the Federal Poverty Guidelines may receive a 100% reduction of eligible charges.

Families with income between approximately 301% and 400% of the Federal Poverty Guidelines may qualify for a partial reduction under the current sliding-scale structure.

Federal Poverty Guideline dollar amounts change over time. Use the current MultiCare application rather than an old online income table when deciding whether your family qualifies.

How to submit a MultiCare financial-assistance application

Method Submission details
Email PFNFinancialAssistance@multicare.org
Fax 253-864-4017
Mail MultiCare Health System
PO Box 5299
MS: 1002-1-PFN
Tacoma, WA 98415-0299
In person A printed application may be taken to a main MultiCare hospital or medical-center admitting desk.

MultiCare’s published application materials say a Social Security number is not required to apply. Families generally need to provide household-size and income information plus income documentation.

MultiCare says applicants are notified of the financial-assistance decision and appeal rights after a complete application and required documentation have been received.

Insurance and Mary Bridge Children’s Hospital

Network participation should be checked using the exact insurance product, not only the insurance company’s name.

Before a scheduled specialty visit

  1. Call the number on the insurance card.
  2. Confirm Mary Bridge / MultiCare is in network for the exact plan.
  3. Confirm the individual pediatric specialist is also in network.
  4. Ask whether a PCP referral is required.
  5. Ask whether prior authorization is required.
  6. Ask about deductible, specialist copay and coinsurance.
Pediatric specialty networks can differ from a general MultiCare hospital network. Do not assume that because one MultiCare clinic accepts your plan, every Mary Bridge specialist participates in that exact plan.

Interpreter and communication assistance

MultiCare provides interpreter and auxiliary-aid services for patients and families who need communication assistance.

Current MultiCare policy states that patients, companions and visitors should be informed that qualified language-interpreter and appropriate communication-assistance services are available without charge.

Current Mary Bridge staffing materials also describe in-person and virtual interpreter services with coverage across daytime, evening, night and weekend care.

Ask for help if your family needs:

  • Spoken-language interpretation
  • American Sign Language / qualified sign-language interpretation
  • Video interpretation
  • Communication assistance for hearing loss
  • Communication assistance for vision loss
  • Other reasonable auxiliary aids
Tell registration or your child’s nurse that you need a qualified interpreter. Important medical decisions should not depend on a child or untrained relative interpreting.

Mary Bridge Children’s Therapy Services: new Tacoma center

Several outpatient rehabilitation services moved into a dedicated therapy center in June 2026.

Therapy Services address 3307 S. 19th Street

Tacoma, Washington. The new center began serving patients June 30, 2026.

Services available at the new approximately 16,000-square-foot pediatric therapy center include:

  • Pediatric physical therapy
  • Occupational therapy
  • Speech therapy
  • Feeding therapy
  • Audiology
  • In-house orthotics and prosthetics
Therapy appointments are not at the main 305 S. L Street hospital. If your child’s appointment is for PT, OT, speech, feeding, audiology or orthotics, verify whether the appointment is at the newer S. 19th Street therapy center.

Mary Bridge Children’s Hospital phone directory

Use the direct service number when available instead of repeatedly calling the main switchboard.

Need Phone / contact Best use
Main hospital 253-403-1400 General hospital routing, inpatient-unit and visitor questions.
Children’s Emergency Department 253-403-1418 Pediatric emergency department information; call 911 for life-threatening emergencies.
Cardiology 253-396-4868 Pediatric cardiology scheduling.
Neurology 253-792-6630 Child neurology / epilepsy scheduling.
Hematology & Oncology 253-403-3481 Pediatric cancer and blood-disorder appointments.
Gastroenterology / Endocrinology 253-792-6630 Specialty clinic scheduling and questions.
Orthopedics 253-403-1507 Pediatric orthopedic appointments.
Imaging Services 253-792-6220 Outpatient pediatric imaging questions and scheduling.
Medical Records 253-403-2433 Copies of MultiCare medical records.
MultiCare Billing 800-919-1936 Bills, balances, payments and financial-assistance questions.
Billing – local 253-459-7956 MultiCare Health System billing inquiries.
MyChart Support 844-388-2356 Portal activation, login and technical assistance.
Gift Shop 253-403-1488 Mary Bridge Brigade gift shop; confirm current campus location/hours.

Where should you go?

Pediatric emergency
305 S. L Street — follow Children’s Emergency signs.
Hospital admission / surgery
Start with the new hospital at 305 S. L Street unless your instructions specify another building.
Outpatient specialty
Check the appointment carefully; several clinics are at 311 S. L Street or other Tacoma offices.
NICU
Confirm the Tacoma General NICU building/entrance before arrival.
PT / OT / speech / feeding
Check for 3307 S. 19th Street, the new Mary Bridge therapy center.
Medical records
Call 253-403-2433.
Hospital bill
Call 800-919-1936.
MyChart problem
Call 844-388-2356.

What parents should bring to a Mary Bridge appointment

For a scheduled clinic visit

  • Parent/guardian photo ID
  • Child’s insurance card
  • Referral or authorization if required
  • Medication list with doses
  • Allergy information
  • Relevant medical records
  • Outside imaging if requested
  • School or therapy reports when relevant
  • Questions you want the specialist to answer

For an inpatient stay

  • Comfortable clothing
  • Phone charger
  • Child’s favorite comfort item
  • Glasses, hearing aids or mobility devices
  • Parent medications and personal items
  • Names/contact details of outside doctors
  • Updated medication and allergy list
Bring the appointment confirmation on your phone. On this campus, the suite/building matters almost as much as the street address.

Mary Bridge Children’s Hospital FAQs

Current answers to practical questions parents commonly search before visiting Mary Bridge in Tacoma.

1. What is the current address of Mary Bridge Children’s Hospital?
The new standalone Mary Bridge Children’s Hospital is at 305 S. L Street, Tacoma, WA 98405. It opened to patients on May 16, 2026. Older online listings may still show 317 Martin Luther King Jr. Way.
2. What is Mary Bridge Children’s Hospital’s phone number?
The main hospital number is 253-403-1400.
3. Is Mary Bridge Children’s Emergency Department open 24 hours?
Yes. The pediatric Emergency Department operates 24 hours a day, seven days a week. The current ER number is 253-403-1418. Call 911 for a life-threatening emergency.
4. Is Mary Bridge Children’s still inside Tacoma General Hospital?
No. Mary Bridge opened its new standalone hospital at 305 S. L Street on May 16, 2026. However, some connected services such as the Level IV NICU remain closely linked with Tacoma General, and several outpatient clinics are in nearby buildings.
5. Where should I park at Mary Bridge Children’s Hospital?
The new hospital includes a dedicated patient and visitor garage with approximately 400 spaces. Emergency patients should follow Children’s Emergency signage. Current public materials do not consistently publish one permanent garage fee, so confirm current parking charges or validation when checking in.
6. How do I make an appointment with a Mary Bridge specialist?
Call the specific clinic. Examples include pediatric cardiology at 253-396-4868, neurology at 253-792-6630, hematology/oncology at 253-403-3481 and orthopedics at 253-403-1507. Confirm whether a referral or prior authorization is required.
7. How much does a Mary Bridge doctor visit or ER visit cost?
There is no universal specialist consultation fee or fixed pediatric ER fee. Costs depend on the service, physician, tests, treatment and insurance benefits. Families can use MultiCare’s online cost estimator for many scheduled services.
8. Can a parent stay overnight with a hospitalized child?
The new hospital’s private rooms were designed with family accommodation so a caregiver can remain close to the child, including overnight. Unit-specific rules can still apply, particularly in intensive-care or infection-control situations.
9. How do I get my child’s Mary Bridge medical records?
Call MultiCare Health Information Management at 253-403-2433. Record requests can also be submitted through the MultiCare release process or eligible information can be accessed in MyChart.
10. Does Mary Bridge offer financial assistance?
Yes. MultiCare provides financial assistance for qualifying medically necessary care. Current materials state that eligible families at or below 300% of Federal Poverty Guidelines can qualify for a 100% reduction of eligible charges, with partial assistance potentially available for qualifying income levels above that threshold.
11. What is the MyChart support number for Mary Bridge families?
MultiCare MyChart technical support is available at 844-388-2356.
12. Where is Mary Bridge Children’s Therapy Services in Tacoma?
The new pediatric therapy center is at 3307 S. 19th Street, Tacoma. It began serving patients June 30, 2026 and offers physical, occupational, speech and feeding therapy, audiology and in-house orthotics/prosthetics.

Current resources used for this guide

Hospital information was checked against Mary Bridge / MultiCare resources, current 2026 hospital-opening information, Washington State hospital-policy materials, MultiCare patient resources, current provider/location listings and current public healthcare records. Links are kept mainly for live actions and final verification.