LA General Medical Center patient guide: address, ER, doctors, parking, appointments and costs
Los Angeles General Medical Center, commonly searched as LA General Hospital, is the Los Angeles County public teaching hospital formerly known as LAC+USC Medical Center. The hospital’s main patient address is 2051 Marengo Street, Los Angeles, CA 90033 and the main telephone number is 323-409-1000.
LA General is a large academic public safety-net hospital affiliated with the Keck School of Medicine of USC. The medical center provides emergency, trauma, inpatient, outpatient, surgical, obstetric, pediatric, neonatal, psychiatric, specialty and diagnostic care.
Because the LA General campus includes the Inpatient Tower, Clinic Tower, Diagnostic & Treatment Building, outpatient buildings and multiple parking areas, this guide focuses on the details patients actually need before arriving.
Los Angeles, CA 90033
General hospital and appointment routing.
Emergency and trauma care.
Some units use different rules.
Start here: which LA General service do you need?
The fastest phone number and building depend on why you are coming to the hospital.
LA General Hospital address and important campus locations
The main hospital address is not the address used by every clinic or administrative department on the campus.
Los Angeles General Medical Center
2051 Marengo Street
Los Angeles, CA 90033
Use this as the primary hospital address for general hospital and emergency navigation.
Outpatient clinics & records
1100 N. State Street
Los Angeles, CA 90033
Medical records are in Building A, Room A2D. A pharmacy location is also in the Clinic Tower.
Outpatient services
2010 Zonal Avenue
Los Angeles, CA 90033
Includes outpatient services such as the Medical Hub and an LA General outpatient pharmacy location.
LA General Emergency Room: hours, trauma care and urgent needs
LA General is one of Los Angeles County Health Services’ 24-hour emergency hospitals.
No appointment is required for emergency care.
LA General is a major regional trauma center.
Do not delay emergency treatment while checking prices or insurance.
LA General provides a broad range of emergency and trauma services and is one of the major emergency-care hospitals in Los Angeles County.
Emergency capabilities include
- Emergency Medicine.
- Trauma services.
- Emergency surgery.
- Critical care.
- Burn care.
- Emergency psychiatric services.
- Pediatric emergency capability.
- Diagnostic imaging.
- Laboratory services.
- Specialty consultation when medically required.
Emergency Room versus routine care
LA County Health Services advises patients not to use an emergency room for minor illnesses that can safely be treated in primary care or urgent care. ER patients are triaged according to medical need rather than simple arrival order.
How to make an appointment at LA General Medical Center
Primary-care and specialty appointments use different workflows.
New patients
Existing patients
Current patients can use their clinic’s direct number, the LA Health Portal or 844-804-0055, Option 9.
Specialty appointments
For non-emergency specialty needs, your primary-care provider generally coordinates the referral. Once the referring and specialty teams determine that a visit is needed, LA Health Services may contact you to schedule.
The current county specialty appointment number is 855-521-1718.
Arrive before your scheduled time
LA General’s outpatient guidance asks patients to arrive approximately 15 minutes before the appointment.
What to bring to an LA General appointment or admission
Outpatient appointment
- Photo identification.
- Proof of address.
- Insurance card, if insured.
- All current prescription medications.
- Over-the-counter medicines.
- Vitamins and herbal supplements.
- Relevant medical information requested by the clinic.
Scheduled hospital admission
- Photo identification.
- Proof of address.
- Insurance information, when applicable.
- Current medications.
- Completed advance directive, if you have one.
- Leave jewelry, large amounts of cash and other valuables at home.
LA General says proof of address may include a driver’s license or a utility bill postmarked within the previous 30 days.
LA General doctors: named physicians and how schedules work
LA General has hundreds of attending physicians, residents, fellows and advanced practice clinicians across nearly every major specialty. A single static page cannot safely represent every doctor’s current clinic schedule.
Current doctors named on LA General’s official Urology service page
| Physician | Service | Patient location / contact | Published timing |
|---|---|---|---|
| Inderbir Gill, MD | Urology — Department Chairman |
Outpatient Clinic A4A, Clinic Building, 4th Floor Procedure Clinic B4J, Diagnostic & Treatment Building, 4th Floor Clinic: 323-409-5787 |
No fixed individual weekday schedule published. Call the Urology clinic for current availability. |
| Leo Doumanian, MD | Urology | ||
| Sia Daneshmand, MD | Urology | ||
| Hooman Djaladat, MD | Urology | ||
| Mike Nguyen, MD | Urology | ||
| Anne Schuckman, MD | Urology | ||
| Andre Abreu, MD | Urology | ||
| Andrew Hung, MD | Urology |
LA General Urology treats conditions including kidney stones, enlarged prostate, prostate cancer, kidney cancer, bladder cancer, testicular cancer, urinary dysfunction, pelvic-organ prolapse, urethral stricture, urologic trauma, male infertility and pediatric urologic conditions.
Breast Surgery physicians currently named by LA General
| Physician | Role / specialty | Individual clinic timing |
|---|---|---|
| Stephen F. Sener, MD | Surgical Oncology; Breast/Soft Tissue & Endocrine Surgery leadership | Not published as a fixed weekly patient schedule |
| Julie E. Lang, MD, FACS | Surgical Oncology | Confirm through specialty scheduling |
| Howard Silberman, MD | Surgical Oncology | Confirm through specialty scheduling |
| Heather MacDonald, MD | Breast Surgery | Confirm through specialty scheduling |
| Maria E. Nelson, MD | Breast Surgery | Confirm through specialty scheduling |
Plastic and reconstructive surgeons named by LA General
| Physician | Clinical focus | Availability |
|---|---|---|
| Joseph N. Carey, MD | Plastic/Reconstructive Surgery; microvascular reconstruction; complex wounds; burn-unit surgical care | Call specialty clinic / referral scheduling |
| Daniel Gould, MD, PhD | Plastic and reconstructive surgery | Call specialty clinic / referral scheduling |
| Alex K. Wong, MD | Microsurgery, complex wounds, breast reconstruction and reconstructive surgery | Call specialty clinic / referral scheduling |
| Regina Y. Baker, MD | Breast reconstruction, adolescent breast surgery and complex reconstruction | Call specialty clinic / referral scheduling |
Current physician leadership
Brad Spellberg, MD
Chief Medical Officer
Hospital medical leadership. This role should not be confused with a routine patient appointment clinic.
Chase Coffey, MD, MS
Chief Quality Officer / Associate Chief Medical Officer
Hugh Gordon, MD, PhD
Chief Medical Information Officer
Published cardiology clinic timing
USC’s current Cardiovascular Medicine training information confirms that the LA General outpatient cardiology continuity clinic operates on Monday, Wednesday or Thursday afternoons for assigned cardiology fellowship teams.
How to find a specific doctor’s current schedule
Medical services at LA General Medical Center
LA General provides a much broader range of care than emergency and trauma services.
Emergency Medicine
24/7 emergency and trauma evaluation.
Anesthesiology
General, cardiac, obstetric and pediatric anesthesia, critical care, pain management and perioperative care.
Cardiology
Cardiovascular medicine, cardiac imaging, electrophysiology, catheterization and cardiac rehabilitation.
Cancer Care
Medical oncology, hematology, surgical oncology, radiation oncology and related specialty services.
Neurology
Epilepsy, movement disorders, neuromuscular disease, stroke and multiple sclerosis.
Neurosurgery
Cerebrovascular, neurotrauma, pediatric, spine, peripheral nerve and neuro-oncology surgery.
OB/GYN
Maternal-fetal medicine, gynecology, reproductive care, family planning, gynecologic oncology and pelvic medicine.
Pediatrics
General and specialty pediatric services including cardiology, neurology, gastroenterology, oncology and neonatology.
Orthopedics
Foot/ankle, hand, spine, sports medicine, trauma, pediatric orthopedics and orthopedic oncology.
Ophthalmology
Cornea, glaucoma, retina, pediatric and neuro-ophthalmology care.
Psychiatry
Adult inpatient/outpatient, child/adolescent, forensic and emergency psychiatric services.
Surgery
Acute care, burn, cardiac, colorectal, laparoscopic, plastic, thoracic, vascular and surgical oncology services.
Urology
Urologic cancer, stones, reconstructive surgery, BPH, trauma and pediatric urology.
Radiology
Body imaging, musculoskeletal imaging, neuroradiology, nuclear medicine, interventional radiology and women’s imaging.
Pathology
Clinical and anatomic pathology, hematopathology, cytology, surgical pathology, neuropathology and transfusion medicine.
Rehabilitation
Physical, occupational, speech, audiology, recreational and psychiatric occupational therapy services.
LA General doctor fees, ER charges and price estimates
LA General does not publish one universal “doctor fee” or one flat “emergency fee” that applies to every patient.
Doctor consultation fees
The amount charged for an outpatient consultation can vary according to:
- Specialty.
- Type of visit.
- Tests or procedures performed.
- Insurance or Medi-Cal coverage.
- Patient financial-assistance eligibility.
- Whether multiple professional or hospital services are billed.
Emergency Room fees
An ER bill can change according to the clinical evaluation and whether the visit requires laboratory testing, medications, X-rays, CT/MRI, specialist consultations, procedures, observation, surgery or hospital admission.
Hospital Price Transparency
Los Angeles County Health Services publishes machine-readable hospital pricing data for LA General. The files can include:
- Gross charges.
- Hospital negotiated base rates.
- Maximum negotiated payment rates.
- Minimum negotiated payment rates.
- Discounted cash prices.
Contact LA General Patient Financial Services before a planned procedure when you need help understanding expected cost.
Financial assistance, Medi-Cal and help paying an LA General bill
LA County Health Services states that patients are not denied access to services because they cannot afford to pay.
Use Option 2 for LA General Patient Financial Services.
Questions about an existing LA General bill.
Option 6 for Patient Financial Services.
Ability to Pay Program
For qualifying Los Angeles County residents, LA County Health Services offers the Ability to Pay Program (ATP).
Patients above 200% of the Federal Poverty Level may qualify for a reduced-cost sliding scale based on family size and income.
Medi-Cal help
Patient Financial Services can also help patients explore Medi-Cal coverage. Los Angeles County residents can apply separately through BenefitsCal or contact the Department of Public Social Services.
Where to park at LA General Medical Center
Hospital visitor parking is limited, so arrive with enough time to locate the correct lot and walk to your building.
Parking Lot 5
LA General directs visitors to Lot 5 adjacent to the main entrance off Marengo Street.
Parking Lot 9D
Lot 9D is located across the street near the corner of Marengo and Brittania Streets.
Urology parking
LA General’s Urology Department specifically instructs its patients to use Visitor Lot 5 or Visitor Lot 9D.
Medical Hub parking
Patients going specifically to the LA General Medical Hub in Outpatient Building B have separate instructions:
- Free parking is available in Lot 12A, upper level.
- Enter Medical Village Drive from Zonal Avenue.
- Drive to the stop sign.
- Turn right into Lot 12A.
- Tell the parking attendant you are visiting the LA General Medical Hub.
Bus routes and transportation to LA General
LA General is served by multiple LA Metro routes.
| Metro route | Hospital access |
|---|---|
| 605 | Travels through the medical-center campus and terminates at the outpatient clinics. |
| 76 | Nearby route between El Monte Station and Downtown Los Angeles. |
| 78 | Nearby route serving Temple City and Downtown Los Angeles. |
| 106 | Montebello / Monterey Park / Union Station corridor. |
| 251 | Eagle Rock–Lynwood route via Soto. |
| 487 | I-10 freeway busway service. |
| 489 | I-10 busway; weekday peak-only service. |
| J Line | I-10/freeway-busway connection toward Downtown and Harbor Gateway/San Pedro. |
Transportation help for eligible patients
LA County Health Services also publishes transportation resources for patients who have difficulty reaching appointments.
- LA Care Medi-Cal transportation: 888-839-9909.
- Health Net Medi-Cal transportation: 855-253-6863.
- Access paratransit eligibility: 800-883-1295.
LA General Hospital visiting hours and visitor rules
General hospital visiting is straightforward, but ICU and pediatric rules differ.
Normally limited to two visitors at one time, unless the patient’s provider approves an exception.
Intensive Care Unit visitors
- Visits are allowed during general visiting hours.
- ICU visits are generally limited to 10 minutes at a time unless staff approve a longer visit.
- Children younger than 12 may visit when requested by the patient and supervised by an adult.
- Visitors may be asked to leave during procedures, emergencies or clinical rounds.
Pediatric visiting hours
Parents & grandparents
24 hours a dayParents and grandparents of pediatric inpatients may visit 24/7.
Other pediatric visitors
10 a.m. – 9 p.m.Other approved visitors use the pediatric visiting schedule.
One parent or guardian may stay overnight with a pediatric patient. Another approved adult older than 21 may sometimes stay overnight when arrangements are made with the nurse.
Visitors or siblings younger than 18 may not stay overnight at the pediatric bedside.
Infection prevention
- Stay home if you are sick.
- Clean your hands when entering the hospital.
- Clean hands before and after patient contact.
- Cover coughs and sneezes.
How to get medical records from LA General
LA General has a specific Health Information Management location for patient medical record requests.
Clinic Tower — Building A, Room A2D
1100 N. State Street
Los Angeles, CA 90033
Phone: 323-409-6221, Option 1
Fax: 323-441-4775
Hours: Monday-Friday, 8 a.m.-4 p.m.
Current record-copy fees
| Format | Published maximum / fee |
|---|---|
| Paper copies | Up to $0.25 per page |
| Compact disc | Up to $6.00 |
| Microfilm copies | Up to $0.50 per page |
| Attorney/representative inspection or photocopying at custodian location | $15 flat fee |
Copy fees may be waived for relevant records needed to support an appeal involving eligibility for a public-benefit program when the required written request and proof are provided.
How long does a record request take?
LA County Health Services states that patient or personal-representative record requests are usually processed within 15 days after a complete and accurate written request is received.
Subpoena records
Subpoena requests use a different LA General office:
General Hospital Basement, Room 329
1200 N. State Street
Los Angeles, CA 90033
Phone: 323-409-6221, Option 2
Hours: Monday-Friday, 8 a.m.-4 p.m.
LA Health Portal: appointments, results, records and medications
LA General patients use the county’s LA Health Portal rather than a commercial hospital portal such as MyChart.
Appointments
View future appointments and request eligible appointment changes or cancellations.
Lab & imaging results
View eligible laboratory and imaging results electronically.
Doctor messages
Send non-urgent messages to your medical team. LA Health Services says offices typically respond within about three business days.
Medications
Review and request eligible medication renewals.
Medical information
Review immunizations, prescriptions, procedures, visit information and doctor notes.
Campus directions
Upcoming appointment information can include building, room and campus-map details.
Current LA Health Portal page lists login support as available 24/7.
Who can self-enroll?
Self-enrollment is available for patients age 18 or older. You will need your name, date of birth and an existing medical-record number, cell phone number or email address associated with your account.
Online care and Nurse Advice Line
LA Health Services currently lists nurse advice availability from 7 a.m.-7 p.m., seven days a week.
Eligible LA Health Portal users can submit an eVisit without a traditional appointment. LA Health Services states that a provider response may be available within approximately one hour during eVisit operating hours.
LA General pharmacy locations and phone number
LA General has more than one outpatient pharmacy location listed on the county system.
LA General OPD Pharmacy
2010 Zonal Ave.
Room 2P82
Los Angeles, CA 90033
Phone: 323-409-3899
LA General Clinic Tower Pharmacy
1100 N. State St.
Room A1C109
Los Angeles, CA 90033
Phone: 323-409-3899
Free interpreter and language services
Patients do not need to bring their own interpreter for routine communication with LA General.
LA General’s Cultural and Linguistic Competence Department provides interpretation, culturally appropriate resources and language assistance for patients and families.
You can also ask any hospital staff member to arrange interpreter assistance.
Free childcare, social work and patient support
LA General publishes several practical support services that are often missing from ordinary hospital directories.
CARES Childcare Center
The CARES Childcare Center offers free childcare for children ages 0 through 11 for patients’ children or children of patient family members.
The center operates during the daytime Monday through Friday. Registration requires a visitor pass and additional documentation.
Clinical Social Work
LA General social workers can assist patients and families with:
- Crisis intervention.
- Counseling.
- Education.
- Advocacy.
- Community resources.
- Grief and loss support.
- Discharge planning.
- Placement and community referrals.
Monday-Friday, 8 a.m.-5 p.m.
Patient Experience: complaints and concerns
Start by discussing a care concern with your nurse or physician. If the issue is not resolved, LA General publishes a Patient Experience contact for additional assistance.
Monday-Friday, 8 a.m.-5 p.m.
Calls made after business hours can be left as messages for follow-up on the next business day.
Patient privacy and hospital directory
Patients can request additional confidentiality protections during admission. If you do not want your name released to people who ask for you by name, tell your nurse or doctor that you want your name removed from the hospital directory.
Patient meals and food from home
LA General’s Nutrition Services team provides inpatient meals and can discuss food preferences and nutrition concerns.
LA General Hospital phone directory
Save the number for the department you need instead of relying only on the main switchboard.
LA Health Services, Option 1
Option 9
Option 2
Option 1
Option 2
24/7 login support
LA General Medical Center Google Map
The map points to the main LA General Medical Center campus at 2051 Marengo Street.
Before you leave home: LA General visit checklist
For an outpatient appointment
- Confirm appointment time.
- Confirm building, floor and room.
- Plan to arrive about 15 minutes early.
- Bring photo ID.
- Bring proof of address.
- Bring insurance/Medi-Cal card if applicable.
- Bring all medication information.
- Confirm whether the clinic needs a referral.
- Allow extra time to find parking.
For a hospital visitor
- General visiting is 11 a.m.-9 p.m.
- Confirm unit-specific restrictions.
- Normally no more than two visitors at once.
- Do not visit when sick.
- Use Visitor Lot 5 or Lot 9D unless instructed otherwise.
- Ask staff before bringing food to a patient.
- Remember the entire campus, including parking lots, is smoke-free.
LA General Hospital FAQs
Answers to common patient and visitor questions about Los Angeles General Medical Center.
1. What is the address and phone number for LA General Hospital?
2. Is LA General’s Emergency Room open 24 hours?
3. What are LA General Hospital visiting hours?
4. Where should visitors park at LA General?
5. How do I make an appointment at LA General?
6. How much does a doctor or ER visit at LA General cost?
7. Does LA General provide financial assistance for uninsured patients?
8. How do I request LA General medical records?
9. What is the LA General pharmacy phone number?
10. Does LA General offer free interpreter services?
Official sources used for this guide
Information in this guide was checked against current Los Angeles County Department of Health Services, LA General Medical Center and USC/Keck resources. Important facts have been brought into the article itself; these links are mainly for completing transactions, downloading forms or checking changes after the verification date.
- LA General Medical Center official site
- LA General patient and visitor information
- Official visiting hours and rules
- Official visitor parking information
- LA General emergency services
- LA General Urology doctors and clinic information
- LA General pharmacy information
- LA County medical records
- Financial assistance and Ability to Pay Program
- Hospital Price Transparency
- LA Health Portal
- LA General bus service