Children’s Hospital Minneapolis: Pediatric Care & Info

by
Minneapolis, Minnesota · Pediatric Hospital Guide · Updated September 2026

Children’s Minnesota Minneapolis address, phone, pediatric ER, appointments, MyChildren’s/MyChart, records, billing, parking, and visitor help

Children’s Hospital Minneapolis usually refers to Children’s Minnesota – Minneapolis Hospital at 2525 Chicago Avenue South, Minneapolis, MN 55404. The main hospital phone number is 612-813-6000.

This guide helps parents, guardians, patients, visitors, and referring providers quickly find the right phone number, emergency entrance, appointment route, records office, billing help, MyChildren’s/MyChart update, parking ramp, visitor rule, and family-support service.

Call Main: 612-813-6000 ER: 612-813-6117 Official Minneapolis Campus MyChart / Portal Update
Emergency warning: If your child has trouble breathing, blue lips, severe allergic reaction, seizure, severe dehydration, poisoning, major injury, uncontrolled bleeding, loss of consciousness, severe pain, or another life-threatening symptom, call 911 or go to the nearest emergency department immediately. Do not use portal messages, appointment forms, email, or billing numbers for emergencies.
Main hospital 2525 Chicago Ave. S.

Minneapolis, MN 55404. Main phone: 612-813-6000.

Pediatric ER 915 E. 25th St.

UnitedHealthcare Pediatric Emergency Department. Phone: 612-813-6117. Open 24/7.

Specialty Center 2530 Chicago Ave. S.

Minneapolis, MN 55404. Many outpatient specialty clinics are in this building across Chicago Avenue.

Medical records 612-813-6216

Health Information Management helps with release forms, MyChildren’s enrollment, and record questions.

Billing help 952-992-5650

Use for hospital bills. General pediatric or specialty services billing: 952-992-5640.

Financial counseling 612-813-6432

Use for financial assistance, Medicaid/MinnesotaCare questions, and application help.

Start here: choose the correct Children’s Minnesota route

Use this table before calling, driving, sending records, or using the wrong portal.

Your situation Best next action Prepare before calling or going
Life-threatening emergency Call 911 or go to the nearest emergency department. The Minneapolis pediatric ER is at 915 E. 25th St. and is open 24/7. Child’s age, weight if known, medications, allergies, symptom start time, insurance card, and emergency contact.
Urgent but not clearly life-threatening Call the child’s clinic, use the Children’s Minnesota Symptom Checker, or use the ER if symptoms feel unsafe. Temperature, breathing status, hydration, pain level, recent injury, medications, and whether symptoms are worsening.
Routine or specialty appointment Use the Find a Doctor/request appointment route or call the clinic listed in your referral instructions. Diagnosis, reason for referral, insurance, authorization, prior records, test results, imaging, and preferred location.
Provider referral or admission Health professionals use Children’s Minnesota Physician Access at 866-755-2121. Patient name, date of birth, gender, address, primary clinician, diagnosis, isolation needs, special needs, and arrival time.
Medical records Use MyChildren’s for available online information or contact Health Information Management at 612-813-6216. Patient name, date of birth, dates of service, facility, record type, recipient, and signed release authorization.
Bill, insurance, or financial help Call hospital billing at 952-992-5650 or financial counseling at 612-813-6432. Statement number, insurance card, date of service, explanation of benefits, household information, and income documents if applying for aid.

Which “Children’s Hospital Minneapolis” is this guide about?

This page focuses on Children’s Minnesota – Minneapolis Hospital, the official result most families mean when they search this keyword.

Possible confusion How to confirm Correct detail for this guide
Children’s Hospital Minneapolis vs Children’s Minnesota Check whether your paperwork says Children’s Minnesota, Minneapolis Hospital, Chicago Avenue, or E. 25th Street ER. Children’s Minnesota – Minneapolis Hospital, 2525 Chicago Avenue South, Minneapolis, MN 55404.
Hospital vs Emergency Department entrance Main hospital address is Chicago Avenue; ED drop-off and pickup is off E. 25th Street. UnitedHealthcare Pediatric Emergency Department, 915 E. 25th St., Minneapolis, MN 55404.
Hospital vs Specialty Center Read your appointment letter for hospital, specialty center, floor, suite, or clinic name. Children’s Minnesota Specialty Center is at 2530 Chicago Avenue South, Minneapolis, MN 55404.
Children’s Minnesota vs another Minneapolis children’s facility If your appointment says Masonic Children’s Hospital, University of Minnesota, or M Health Fairview, that is a different system. Use this page only when your care is through Children’s Minnesota Minneapolis.

Children’s Hospital Minneapolis phone directory

Use the right number for the right task. For dangerous symptoms, call 911 instead of searching for department numbers.

Need Phone Use it for
Main Minneapolis hospital 612-813-6000 General routing, Welcome Center connection, patient location questions when allowed, and hospital information.
Minneapolis pediatric ER 612-813-6117 UnitedHealthcare Pediatric Emergency Department listing. Use 911 for life-threatening symptoms.
Primary care clinic – Minneapolis 612-813-6107 Children’s Minnesota Primary Care Clinic at 2530 Chicago Avenue South, Suite 390.
Physician Access 866-755-2121 Health professional referrals, consults, admissions, and neonatal transport. Intended for health care providers.
Health Information Management 612-813-6216 Medical records, MyChildren’s enrollment, release forms, and amendment/correction questions.
Hospital billing 952-992-5650 Hospital bills, insurance changes, statement questions, and payment-related questions.
General pediatric or specialty billing 952-992-5640 General pediatric and specialty-service billing questions.
Financial counseling 612-813-6432 Financial assistance, Medical Assistance, MinnesotaCare, TEFRA, Emergency Medical Assistance, SSI questions, and payment support.
Parking cashier 612-813-6235 Discounted parking options. Cashier hours are listed Monday through Friday, 9 a.m. to 2 p.m.
Security escort 612-813-7777 24-hour escort between hospital and parking facilities.
Family liaison 612-813-7393 Concerns, complaints, grievances, and feedback when a concern is not resolved with the care team.
Privacy concerns 952-992-5470 Medical information privacy concerns. Compliance Hotline: 1-866-225-3251.
Ethics consultation 612-813-6169 Difficult health care decisions and ethics consultation questions.

Map, parking ramps, ER drop-off, public transit, and security escort

Children’s Minnesota’s Minneapolis campus is near downtown Minneapolis. Confirm your exact building before parking because the hospital, specialty center, Mother Baby Center, and emergency department use different routing.

Children’s Minnesota – Minneapolis Hospital
2525 Chicago Avenue South
Minneapolis, MN 55404
Main: 612-813-6000

Use this map for general directions only. Emergency Department drop-off and pick-up is off E. 25th Street; the main hospital and specialty center use nearby campus routes.
Parking or arrival need Official detail summarized Practical parent note
Green Ramp Located on E. 26th Street, west of Chicago Avenue. To access the hospital, take the elevator or stairs to floor 2 and proceed through the skyway across Chicago Avenue.
Blue Ramp Located on E. 26th Street, west of 10th Avenue. Use campus instructions or signage to connect to the hospital, specialty center, or Mother Baby Center.
Emergency Department drop-off ED drop-off and pick-up is off E. 25th Street. Use the ER entrance for emergency care, not the main appointment entrance.
Parking rates Rates are posted at the entrance and apply 24 hours a day, 7 days a week. Official page lists 0–30 minutes free and 7–24 hours at $12. Rates can change. Check posted ramp rates and keep your parking ticket.
Discount parking Patient families and visitors can ask at the cashier office on floor 2. Current options include 5 exits for $20 and 20 exits for $30. Cashier phone: 612-813-6235. Current listed hours: Monday–Friday, 9 a.m.–2 p.m.
Public transit Metro Transit operates bus routes with stops outside the Minneapolis hospital campus. Check current Metro Transit schedules before appointment day, especially during weather, construction, or service changes.
Security escort Security can escort families between hospital and parking facilities 24 hours a day. Call 612-813-7777 for escort help.

Pediatric emergency care at Children’s Minnesota Minneapolis

The Minneapolis Emergency Department is pediatric-focused and open 24/7. Children are assessed when they arrive, and the order of care is based on urgency, not arrival order.

ER name
Children’s Minnesota Hospital — Minneapolis: UnitedHealthcare Pediatric Emergency Department.
ER address
915 E. 25th St., Minneapolis, MN 55404.
ER phone
Open status
Open 24/7.
Situation Best route What to bring if safely possible
Breathing trouble, blue lips, severe allergic reaction, seizure, major trauma, poisoning, loss of consciousness, or uncontrolled bleeding Call 911 immediately or go to the nearest emergency department. Medications, allergies, child’s weight if known, symptom timeline, and emergency contact.
Broken bone, head injury, severe pain, dehydration, high fever in a medically fragile child, or worsening symptoms Use pediatric emergency care or call the child’s clinician if safe to do so. Recent test results, specialist names, medical devices, insurance card, and medications.
Non-critical concern but you choose the ER Expect triage. A child who arrives after you may be seen first if their condition is more urgent. Snacks if allowed, charger, comfort item, and a list of questions for the care team.
Possible need for surgery, ICU, trauma, ECMO, or advanced imaging The Minneapolis ER page lists pediatric trauma surgeons, surgical suites, cardiovascular/critical care expertise, ECMO, trauma bays, resuscitation rooms, and orthopedic room features. Outside imaging, procedure history, implanted-device details, and prior specialist notes if safely available.
Do not rely on ER wait times for danger signs: Online estimated wait times are for non-critical concerns and can change quickly. Dangerous symptoms need immediate care.

Appointments, referrals, primary care, specialty care, and virtual visits

Children’s Minnesota offers primary care, walk-in care at some clinics, virtual care, and more than 60 pediatric specialties. Appointment route depends on the service and urgency.

Decide whether the situation is urgent. Use 911 or the ER for dangerous symptoms. For non-emergency concerns, use the child’s clinic, appointment tool, or symptom checker.
Search the doctor or clinic tool. Use the official Children’s Minnesota doctor/location tool to search by specialty, provider, and location.
Prepare the referral package. If a referral is needed, gather diagnosis, reason for referral, prior notes, lab results, imaging, medications, insurance card, and authorization.
Confirm the exact building. Minneapolis appointments may be at the main hospital, Specialty Center, Primary Care Clinic, Mother Baby Center, 910 Medical Building, Midtown Doctors Building, or another site.
Ask whether virtual care is appropriate. Children’s Minnesota offers virtual visits for some primary and specialty care. Ask your clinic or scheduler if the child’s visit type qualifies.
Health professionals should use Physician Access. Providers can call 866-755-2121 for referrals, consults, admissions, and neonatal transport.
Referral call script: “My child needs care for __. The referring clinician is __. Insurance is __. Records and imaging are at __. Which Children’s Minnesota location, specialty, doctor, suite, and paperwork should we use?”

Pediatric services and specialty-care navigation

Children’s Minnesota states it offers more than 60 pediatric specialties, with a broad pediatric team and services from emergency care to specialty clinics.

Care area Official service examples Parent or provider preparation
Emergency and trauma Emergency care, trauma care, pediatric trauma surgeons, advanced trauma bays, orthopedic room, surgical suites, and critical care access. Use 911 for life-threatening symptoms. Bring medication list, allergies, device details, and outside records if safe.
Primary care Well-child checks, preventive care, sick appointments, vaccinations, and clinic-based pediatric care. Bring vaccine records, school forms, medication list, insurance card, and prior pediatrician details.
Specialty care Cardiovascular, neonatal, cancer and blood disorders, ENT, mental health, neuroscience, diabetes/endocrinology, gastroenterology, orthopedics, pulmonary, urology, and more. Ask whether referral, authorization, prior imaging, lab records, or specialty triage is required.
Neonatal care Minneapolis hospital lists Level IV NICU, Special Care Nursery Level II, and Infant Care Center. Ask about NICU visiting rules, pumping/lactation support, records, transport, and follow-up clinic needs.
Surgery Children’s Minnesota surgical services include many pediatric surgical specialties and a Level I Children’s Surgery Center in Minneapolis. Follow fasting, medication, anesthesia, arrival, parking, caregiver, and discharge instructions from the surgery team.
Cardiovascular care The cardiovascular program and Children’s Heart Clinic provide care for arrhythmias, congenital heart defects, acquired heart disease, cardiac surgery, tests, and treatment. Bring EKGs, echocardiograms, medication list, surgery notes, and outside cardiology records.
Imaging and diagnostics Medical imaging, radiology, lab/pathology, pulmonary diagnostics, EKG-related care, and diagnostic specialty services. Ask whether fasting, sedation, contrast, prior authorization, or previous imaging is needed.
Family services Child life specialists, music therapists, pet therapy, financial counselors, interpreters, social workers, sibling play areas, Star Studio, Welcome Centers, and family resources. Ask early if you need interpreter help, lodging resources, social work, financial counseling, coping support, or sibling support.

MyChildren’s, MyChart transition, records, messages, and virtual care

Children’s Minnesota has announced a transition from MyChildren’s to MyChart, so portal instructions may change during this period.

MyChildren’s now

MyChildren’s is described as a secure online tool that gives families access to parts of the Children’s Minnesota medical record by computer or phone.

MyChart transition

Children’s Minnesota says it is moving its online health record from MyChildren’s to MyChart on Nov. 3, 2026, and that past visits, test results, and other records can be viewed in MyChildren’s until March 2027.

Portal enrollment

Children’s Minnesota says families can enroll by contacting patient registration staff or calling Health Information Management at 612-813-6216.

Virtual visit prep

For virtual care, log in early, use a private location, keep the child nearby, have medications and measurements ready, and use emergency care instead for dangerous symptoms.

Portal safety: MyChildren’s and MyChart are not emergency tools. For severe or worsening symptoms, call 911, go to the ER, or call the child’s clinic based on urgency.

Medical records, release forms, in-hospital viewing, corrections, and interpreters

Medical records may be needed for second opinions, school forms, insurance claims, specialist visits, legal requests, emergency transfer, or care at another facility.

Record need Best route Important details
Online record access Use MyChildren’s while current, and follow Children’s Minnesota MyChart transition guidance. Online access is for parts of the medical record, not necessarily every record or image.
Paper copies Parents or guardians must sign a release of information form to get copies of records. Use the official medical records page for current release forms.
Minneapolis HIM office The Minneapolis HIM office is on the lower level of the hospital, immediately to the right of visitor elevators, B701. Paper-copy service is listed Monday–Friday, 8:00 a.m. to 4:30 p.m.; in-hospital viewing computers are listed 7:00 a.m. to 4:30 p.m., Monday–Friday.
Record correction or amendment Complete the official correction/amendment form with written explanation. Return to Children’s Minnesota Health Information Management, 5901 Lincoln Drive, CBC-2-HIM, Edina, MN 55436. Questions: 612-813-6216.
Interpreter support for records Ask Children’s Minnesota for interpreter help. Children’s Minnesota says interpreters are available in a wide variety of languages, including Spanish and Somali, for medical-record communication.
Billing records Use billing and financial-matters contacts, not only HIM. For hospital bills, call 952-992-5650. For specialty/general pediatric services, call 952-992-5640.
Records checklist: child’s full legal name, date of birth, dates of service, facility, department, exact records needed, recipient name, secure fax/email/address, parent or guardian signature, relationship/legal documents if needed, and phone number for follow-up.

Billing, insurance, financial counseling, payment help, and financial assistance

Children’s hospital bills can involve hospital charges, professional fees, insurance changes, co-pays, deductibles, authorizations, Medicaid/MinnesotaCare rules, and financial assistance.

Before the visit

Bring photo ID and insurance card. Children’s Minnesota says co-pays are collected at the time of service when applicable.

Insurance participation

Children’s Minnesota states it accepts most insurance programs and has contracts with major HMOs, PPOs, insurance companies, and Medicaid plans.

No insurance

If your child does not have insurance, financial counselors can help determine whether Medicaid, Children’s Minnesota financial assistance, or other programs may apply.

Financial assistance

The official financial assistance summary says emergency and medically necessary services provided by Children’s Minnesota are eligible for financial assistance.

Billing topic Official route Ask this before or after care
Hospital bill 952-992-5650 Was insurance billed, was the correct plan/address used, and is financial assistance available?
General pediatric or specialty-service bill 952-992-5640 Is this bill for clinic, specialty, professional, or hospital-based service?
Financial counseling 612-813-6432 Can you help with Medical Assistance, MinnesotaCare, TEFRA, Emergency Medical Assistance, SSI, or financial assistance application?
Insurance changes Notify Children’s Minnesota billing if insurance plan or address changes during care. Do you have my current insurance, mailing address, guarantor, and authorization?
Financial assistance application Use the official financial assistance application or speak with a counselor. What documents are required, what deadline applies, and how long processing takes?
Expected processing Financial assistance summary says to allow 2–3 weeks for processing. Will I receive written approval, denial, or a request for more information?
Billing safety note: Do not ignore a bill if you cannot pay. Call billing or financial counseling early, keep names/dates/confirmation numbers, and ask for written instructions.

Visitor standards, children visitors, masking, balloons, flowers, and interpreters

Visitor standards may change because of flu, RSV, COVID, community infection rates, patient condition, unit rules, and safety needs.

Visitor topic Official rule or guidance Practical note
Policy update date The official visitor page says the standards were last updated September 24, 2025. Check the current visitor page before visiting because standards can change.
Children age 5–11 Children age 5–11 must be from the same household as the patient to visit. Do not bring young visitors without checking the unit first.
Age 12–15 Must be initially accompanied to the hospital by an adult; nursing may make specific arrangements for independent visiting if behavior is appropriate. Ask the nurse or unit operations coordinator before leaving a minor visitor.
Age 16–17 May visit independently if approved by the patient’s legal guardian. Approval and unit rules may still be required.
Masking Masks are required in certain situations, including when the child’s diagnosis requires masks, parent/guardian mild symptoms, COVID/illness exposure, or respiratory illness guidance. Anyone who wants to wear a mask may do so, and parents/guardians may request the care team wear an ear-loop mask.
Balloons Only Mylar balloons are allowed; latex balloons are not allowed. Latex balloons can create choking and allergy risks.
Flowers Flowers may not be allowed in some care areas. Ask the nurse or unit operations coordinator before sending flowers.
Interpreter services Children’s Minnesota offers interpreter services for all languages free of charge. Request interpreter help early for admissions, consent, discharge, records, and billing questions.

Family support, Welcome Centers, child life, music therapy, interpreters, social work, and comfort services

Children’s Minnesota offers family services that can make hospital stays easier and more understandable for children and caregivers.

Welcome Centers

The Minneapolis hospital has Welcome Center help for information, directions, services, and amenities. Dial “0” from hospital phones or call 612-813-6000.

Child life and coping support

Child life specialists help kids understand procedures and hospital routines through age-appropriate preparation and activities.

Music therapy and pet therapy

Family services include music therapists and a pet therapy program to support comfort, coping, and healing when appropriate.

Interpreters

Interpreter services are available at no charge for all languages. Ask early for interpreter support in care, consent, records, or billing discussions.

Financial counselors and social workers

Financial counselors and social workers can help families navigate expenses, assistance programs, social needs, safety, and support resources.

Sibling and family spaces

Children’s Minnesota family services mention sibling play areas, Star Studio, teen rooms, book nooks, gardens, chapels, and family-support resources.

Official PDF and map notes that add useful details

PDFs can be older than live web pages, so use them for helpful campus context and confirm final instructions on current official pages.

Document Useful details found How to use it safely
Minneapolis campus map PDF Shows Minneapolis Hospital at 2525 Chicago Avenue South, Specialty Center at 2530 Chicago Avenue South, Mother Baby Center at 902 East 26th Street, Midwest Fetal Care Center, 910 Medical Building, and Midtown Doctors Building. Use it to understand campus layout, then confirm your exact appointment building and route on the live campus page.
Parking map PDF Explains Green Ramp connection to Specialty Center and skyway to the hospital, Blue Ramp connection, accessible parking, metered spaces, cashier discount coupons, Welcome Center, Metro Transit, and security escort. Helpful for wayfinding, but live parking rates and security escort numbers should be checked on the current campus page.
Financial Assistance Summary PDF States emergency and medically necessary care may be eligible for financial assistance, lists 350% federal poverty guideline references, 2–3 week processing, and financial counseling phone/fax. Use to prepare income documents and application questions, then verify current eligibility and deadlines with financial counseling.
Welcome booklet PDFs Official booklet search results point to visitor health guidelines and Minneapolis hospital details, but one current PDF fetch returned 404 during this check. Use live Children’s Minnesota visitor and family-service pages instead of relying on a broken or outdated booklet link.
PDF caution: The campus PDF includes some older parking coupon and security phone details. When PDF text and current live campus page differ, follow the live Children’s Minnesota page or call the hospital.

Content gap audit: what low-value ranking pages miss

Most directory pages show only a map pin, phone number, or short hospital listing. This guide adds the practical steps families actually need.

Generic result Missing user intent What this guide adds
Address and phone only Does not distinguish main hospital, ER entrance, Specialty Center, Primary Care Clinic, or Mother Baby Center. Campus identity table, map, building notes, and ER drop-off guidance.
ER listing only Does not explain triage, 24/7 status, emergency features, or when to call 911. Emergency decision table, ER phone/address, and severe-symptom warning.
Appointment button Does not explain referral packages, provider-only Physician Access, virtual care, or exact building confirmation. Step-by-step appointment and referral workflow.
Portal link Does not explain the MyChildren’s to MyChart transition, record availability, or HIM enrollment route. Portal transition section with MyChildren’s/MyChart guidance and HIM phone.
Parking snippet Does not explain Green Ramp, Blue Ramp, skyway, cashier discounts, ED drop-off, public transit, or escort help. Parking table with rates, route details, cashier phone, and 24-hour security escort.
Billing page only Does not separate hospital billing, specialty billing, financial counseling, insurance changes, and financial assistance processing. Billing and assistance table with phone numbers and what to ask.
Visitor summary Does not mention age-specific visitor rules, masking triggers, Mylar-only balloon rule, flowers restrictions, or interpreter support. Visitor standards table with actionable checks before arrival.

Official source checklist for this guide

Use these official sources for final confirmation before calling, driving, requesting records, paying a bill, or visiting a patient.

Official source What it verifies When to open it
Children’s Minnesota – Minneapolis Hospital Main hospital address, phone, Specialty Center address, Primary Care Clinic phone, parking ramps, ED drop-off, parking rates, discount parking, security escort, and transit notes. Open before driving, parking, or confirming the correct Minneapolis campus building.
Pediatric emergency locations Minneapolis pediatric ER address, phone, 24/7 status, trauma/surgical/critical-care features, and other Twin Cities emergency sites. Open for ER location details; call 911 for life-threatening symptoms.
Pediatric services Emergency care, primary care, walk-in care, specialty care, virtual care, family resources, doctor search, and more than 60 specialties. Open before deciding appointment type or specialty route.
Care specialties and departments Specialty list including cardiovascular, neonatal, cancer/blood disorders, ENT, mental health, neuroscience, emergency, endocrine, GI, imaging, surgery, trauma, and more. Open before searching for a department or specialist.
Find a Physician or Specialist Doctor and appointment search route, provider locations, specialty filters, and appointment-request links. Open for non-emergency appointment planning.
Refer a patient / Physician Access Provider referral number 866-755-2121, referral/admission prep details, and urgent/emergency admission triage routing. Open for health-professional referrals and admissions.
MyChart transition page Move from MyChildren’s to MyChart, transition timing, and historical record access during the changeover period. Open before logging into the wrong portal after the transition starts.
Medical records Release of information requirement, correction/amendment form, HIM address, HIM phone, MyChildren’s record access, interpreter help, and financial assistance links. Open before requesting records, correcting records, or setting up portal access.
Billing and financial matters Billing process, online bill pay, insurance FAQ, financial counseling, price transparency, insurance card/co-pay reminder, insurance-update instructions, and uninsured support. Open before paying, disputing, estimating, or applying for help.
Visiting standards Visitor standards update date, age rules, masking triggers, Mylar balloon rule, flowers restrictions, interpreter services, and policy-change caution. Open before visiting a hospitalized child.
Minneapolis campus map PDF Campus layout, route approaches, hospital and specialty center addresses, Mother Baby Center, Green Ramp, Blue Ramp, skyway, cashier discount context, Welcome Center, transit, and security notes. Open for campus navigation, then verify live details on the current Minneapolis campus page.
Financial Assistance Summary PDF Eligible care categories, income/documentation summary, patient discount context, application process, 2–3 week processing, and financial counseling contact. Open before preparing a financial assistance application.
Independent guide notice: USHospitalGuides.com is not Children’s Minnesota, not a doctor, not a scheduling office, not a medical-record custodian, not an insurer, and not an emergency service. Use official Children’s Minnesota pages and phone numbers for final instructions, appointments, emergency routing, records, bills, visitor rules, and care decisions.

Medical and emergency disclaimer

This guide helps with hospital navigation, phone routing, records, billing, parking, visitor rules, and appointment preparation only.

Do not delay care: This page is not medical advice and cannot diagnose symptoms. For urgent or life-threatening symptoms, call 911 or go to the nearest emergency department. For patient-specific advice, appointments, records, bills, or visitor instructions, contact Children’s Minnesota or the child’s care team directly.

Children’s Hospital Minneapolis FAQs

These FAQs answer the exact parent and visitor questions behind this topic: address, phone, ER, appointments, portal, records, billing, parking, visitors, financial help, and campus confusion.

1. What is the address of Children’s Hospital Minneapolis?
Children’s Hospital Minneapolis usually refers to Children’s Minnesota – Minneapolis Hospital at 2525 Chicago Avenue South, Minneapolis, MN 55404.
2. What is the main phone number for Children’s Minnesota Minneapolis Hospital?
The main phone number for Children’s Minnesota – Minneapolis Hospital is 612-813-6000. Use it for general hospital routing, campus information, and non-emergency questions.
3. Where is the Children’s Minnesota Minneapolis Emergency Department?
The Minneapolis pediatric Emergency Department is listed as UnitedHealthcare Pediatric Emergency Department at 915 E. 25th St., Minneapolis, MN 55404. The listed phone number is 612-813-6117, and it is open 24/7.
4. Is the Minneapolis pediatric ER first come, first served?
No. Children’s Minnesota says patients are assessed as they arrive, and the order of care is based on urgency. A child who arrives after you may be seen first if their condition is more urgent.
5. How do I request an appointment at Children’s Minnesota Minneapolis?
Use the official Find a Doctor or appointment-request route for non-emergency care. For specialty care, prepare diagnosis, referral reason, insurance details, authorization if required, prior records, and test or imaging results. Providers can use Physician Access at 866-755-2121.
6. Which portal should I use: MyChildren’s or MyChart?
Children’s Minnesota has announced that its online health record is moving from MyChildren’s to MyChart on Nov. 3, 2026. Until the transition, use official portal guidance. Children’s Minnesota says past visits, test results, and other records can be viewed in MyChildren’s until March 2027.
7. How do I request medical records from Children’s Minnesota?
Use MyChildren’s for available online record access, or contact Health Information Management at 612-813-6216. Parents or guardians must sign a release of information form to get paper copies of medical records.
8. What are the billing phone numbers for Children’s Minnesota?
For hospital bills, call 952-992-5650. For general pediatric or specialty-services billing, call 952-992-5640. For financial counseling and assistance questions, call 612-813-6432.
9. Where should I park at Children’s Minnesota Minneapolis?
The Minneapolis campus has two parking ramps. The Green Ramp is on E. 26th Street west of Chicago Avenue and connects to the hospital through the second-floor skyway. The Blue Ramp is on E. 26th Street west of 10th Avenue. Emergency Department drop-off and pick-up is off E. 25th Street.
10. What visitor rules should I know before visiting?
Children’s Minnesota visitor standards can change based on flu, RSV, COVID, and other factors. Current guidance includes age-specific visitor rules, masking in certain situations, Mylar-only balloons, possible flower restrictions in some care areas, and free interpreter services for all languages.