Oakland, California · Pediatric Hospital Guide · Updated September 2026
Children’s Hospital Oakland CA contact, ER, Level 1 trauma care, map, parking, MyChart, records, billing, and family help
UCSF Benioff Children’s Hospital Oakland is the main pediatric hospital many families search for as “Children’s Hospital Oakland CA.” The hospital is located at 747 52nd St., Oakland, CA 94609, and the main phone number is 510-428-3000.
This guide gives families more than a thin listing. It covers the correct Oakland campus, 24/7 pediatric emergency care, Level 1 trauma status, parking garage, BART shuttle, visitor rules, MyChart, medical records, billing, financial counseling, pharmacy, interpreter services, surgery arrival, family amenities, and official source links.
Emergency warning: If your child may have a life-threatening emergency, call 911 immediately. Trouble breathing, blue lips, severe allergic reaction, seizure, unconsciousness, severe bleeding, major trauma, poisoning, suicidal thoughts, serious head injury, or severe dehydration should not wait for MyChart, an appointment line, a nurse message, or an online directory page.
Correct hospital
UCSF Benioff Children’s Hospital Oakland
Main pediatric hospital and specialty-care campus in Oakland, California.
Address
747 52nd St.
Oakland, CA 94609. Use this address for GPS, ER arrival, patient mail, records, insurance, and hospital forms.
Main phone
510-428-3000
Use for main hospital and outpatient clinics, operator help, and general Oakland campus routing.
Emergency care
24/7 pediatric ER
The Oakland campus includes a pediatric emergency room and Level 1 trauma center.
Appointments
877-822-4453
Pediatric Access Center is listed for scheduling appointments and referring patients for treatment.
Parking
MLK Jr. Way garage
Paid parking is available 24/7 between 52nd and 53rd streets on Martin Luther King Jr. Way.
Confirm the correct Children’s Hospital Oakland CA campus
Search results can mix the Oakland main hospital, the Oakland Outpatient Center, UCSF Benioff Children’s Hospital San Francisco, Walnut Creek clinics, and other UCSF pediatric locations. This guide focuses on the Oakland main hospital at 747 52nd Street.
| Possible confusion | How to verify | Correct action |
|---|---|---|
| Oakland Main Hospital | 747 52nd St., Oakland, CA 94609 · 510-428-3000 | Use this guide and the official Oakland Main Hospital page. |
| Oakland Outpatient Center | 744 52nd St., Oakland, CA 94609 · across from the main hospital | Use outpatient-center directions when the appointment says 744 52nd St. or Outpatient Center. |
| UCSF Benioff Children’s Hospital San Francisco | Different campus at Mission Bay in San Francisco. | Do not use Oakland parking, department, records, or room-phone details for San Francisco visits. |
| Walnut Creek or regional pediatric clinics | Different address, appointment flow, parking, and services. | Use the exact clinic page listed on the appointment confirmation. |
| Old “Children’s Hospital Oakland” name | Current branding is UCSF Benioff Children’s Hospital Oakland. | Use current UCSF Benioff Children’s pages for live patient actions. |
Fast verification: If the address is not 747 52nd St., Oakland, CA 94609, you may be viewing another UCSF pediatric location or the outpatient center across the street.
UCSF Benioff Children’s Hospital Oakland contact information and key phone numbers
Use the main hospital number for general routing and the specific department number when you already know the service you need.
| Need | Official detail | Best use |
|---|---|---|
| Main hospital and outpatient clinics | 510-428-3000 | Main operator, hospital routing, outpatient clinic routing, and general Oakland campus questions. |
| Hospital address | 747 52nd St., Oakland, CA 94609 | GPS, rideshare, emergency department arrival, records, patient mail, insurance, and forms. |
| Appointments and referrals | 877-822-4453 | Pediatric Access Center for scheduling appointments or referring a patient for treatment. |
| Patient’s room | 510-428-3555 + extension | Call when you know the room extension or need patient-room phone routing. |
| Patient advocates | 510-428-3885, ext. 5483 | Patient concerns, care-experience questions, communication issues, or unresolved service problems. |
| Billing | 510-428-3485 | Oakland billing questions, separate statements, and account help. |
| Financial counseling | 510-428-3576 | Oakland cost estimates, financial planning, financial assistance, and payment concerns. |
| Interpreter Services | 510-428-3409 | Language and communication assistance for families who need interpreter support. |
| Pharmacy | 510-428-3166 | Discharge medication, outpatient prescription, refill, and pharmacy pickup questions. |
| Social Services | 510-428-3325 | Family support, social needs, discharge planning, crisis support, and resource navigation. |
| Family House lodging | 510-428-3100 | Lodging support for families during a child’s treatment or longer stay. |
| Ambassador desk | 510-428-3474 | Oakland main lobby directions, visitor badges, parking, lodging, dining, and transportation questions. |
Call before a planned visit: Clinic hours, visitor rules, shuttle schedules, department routing, parking discounts, and surgery check-in instructions can change. Use official UCSF pages or call the campus before time-sensitive visits.
Google map, parking garage, BART shuttle, bus access, rideshare, and security escort
Use the map for route planning and UCSF’s official directions for parking, shuttle, and public transit details.
UCSF Benioff Children’s Hospital Oakland
747 52nd St.
Oakland, CA 94609
Main: 510-428-3000
Use this embedded Google map for driving directions only. For parking garage, BART shuttle, AC Transit, outpatient center bridge access, and surgery registration, confirm instructions on official UCSF pages.
| Transportation need | What to know | Family tip |
|---|---|---|
| Hospital parking | Paid parking is available 24/7 in the garage on Martin Luther King Jr. Way between 52nd and 53rd streets. | Keep receipts if you need in-and-out privileges after paying for a full day. |
| Parking discount | Discount parking coupons may be available from parking staff or Ambassador desks, depending on the visit type. | Ask before paying at the kiosk, especially for surgery, long appointments, or inpatient visits. |
| Metered parking | Metered parking is available near the hospital on 52nd Street. | Use the garage for longer visits when street time limits may not be enough. |
| BART shuttle | A free shuttle runs between the hospital and MacArthur BART Monday through Friday, with no weekend or holiday service. | Board at the MacArthur station in front of the station, and board at the hospital at the main entrance. |
| AC Transit | AC Transit line 18 connects MacArthur BART and the hospital area when the shuttle is not operating. | Allow extra time for walking, stroller setup, mobility needs, and appointment check-in. |
| Rideshare | Rideshare drop-off for surgery guidance points families to the main hospital entrance at 747 52nd Street. | For surgery, arrange adult transportation before the day of the procedure. |
| Night escort | Security escort services may be requested at night by calling Security Services at 510-428-3600. | Use this for late-night parking garage or campus movement when you feel unsafe or need assistance. |
Start here: choose the right Children’s Hospital Oakland action
This table helps families decide whether to use 911, the pediatric ER, appointment scheduling, MyChart, records, billing, financial counseling, interpreter services, or social services.
| Your need | Best action | Prepare before you call, schedule, or arrive |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the nearest emergency department. | Medication list, allergies, insurance card, emergency contact, recent diagnosis, and safe transport plan. |
| Pediatric emergency care in Oakland | Use the Oakland pediatric Emergency Department at the main hospital. | Child’s symptoms, start time, medications, allergies, insurance, and tell triage if symptoms worsen. |
| Specialty appointment | Call the Pediatric Access Center at 877-822-4453 or use the specialty clinic page. | Referral, diagnosis, outside records, imaging, lab results, medications, and insurance authorization. |
| Outpatient Center visit | Confirm whether the appointment is at 744 52nd St. instead of the main hospital. | Clinic name, floor, provider, appointment time, and parking plan. |
| Hospital room phone | Call 510-428-3555 plus the room extension if known. | Patient name, room extension, and relationship to the patient. |
| Medical records | Check MyChart first, then use Health Information Management when records are missing. | Photo ID, proxy access, date range, record type, delivery method, and signed authorization. |
| Bill or insurance question | Call Oakland billing at 510-428-3485 or Patient Financial Services route listed by UCSF. | Statement, account number, insurance EOB, payment method, and date of service. |
| Need help paying for care | Call Oakland financial counseling at 510-428-3576. | Income, household size, insurance status, Medi-Cal status, bill, and supporting documents. |
Official online actions for UCSF Benioff Children’s Hospital Oakland
Use official UCSF Benioff Children’s links for live tasks. Third-party hospital profiles should not control emergency, scheduling, billing, records, parking, or visitor decisions.
Oakland Main Hospital
Open official Oakland hospital page
- Confirm address, phone, parking, shuttle, bus, and service overview.
- Use for the main hospital at 747 52nd Street.
- Call 510-428-3000 for campus routing help.
Emergency Department
- Review pediatric ER background.
- Use 911 for emergency symptoms.
- Expect triage by urgency, not arrival order.
Contact UCSF teams
- Find Oakland billing, pharmacy, interpreter services, social services, and patient advocate numbers.
- Use the Pediatric Access Center for appointment/referral help.
- Use patient-room phone routing when calling an admitted child.
Visiting hours
- Check Oakland visiting hours and visitor-list rules.
- Review badge, screening, masking, and weapons-screening guidance.
- Confirm unit-specific restrictions before bringing siblings.
MyChart
- Use for available records, messages, appointments, test results, and bill pay.
- Request proxy access when needed for a child’s record.
- Do not use MyChart for emergencies.
Medical records
- Check MyChart first for available records.
- Follow proxy authorization rules for children under 12.
- Use Oakland radiology instructions for image CDs.
Pediatric emergency room and Level 1 trauma care in Oakland
The Oakland main hospital includes a pediatric emergency room and Level 1 trauma center. The emergency department is built around children’s medical needs, with pediatric emergency doctors and nurses available 24 hours a day, 365 days a year.
Emergency location
UCSF Benioff Children’s Hospital Oakland, 747 52nd St., Oakland, CA 94609.
Emergency access
Use the pediatric Emergency Department for serious illness or injury. Call 911 when symptoms are life-threatening or safe transport is uncertain.
Trauma care
The Oakland hospital is identified by UCSF as a Level 1 pediatric trauma center and an East Bay pediatric emergency-care resource.
Specialists
Emergency patients can access a broad pediatric specialty network when advanced care, inpatient care, imaging, surgery, or ICU services are needed.
Family support
Social workers, interpreter services, family amenities, and patient relations can help families during emergency or hospital care.
| Symptom or situation | Best action | Do not do this |
|---|---|---|
| Trouble breathing, blue lips, severe allergic reaction | Call 911 or go to the closest emergency department immediately. | Do not wait for MyChart, an appointment, or online information. |
| Seizure, unconsciousness, severe head injury, major trauma | Call 911 if safe transport is uncertain. | Do not drive if emergency support may be needed during transport. |
| Possible poisoning, overdose, or dangerous exposure | Call emergency help or poison guidance immediately and keep the product label or medication bottle. | Do not wait for symptoms if the exposure may be dangerous. |
| Mental health crisis or suicidal thoughts | Call 911, use emergency services, or follow the child’s crisis plan immediately. | Do not rely on routine appointment scheduling for immediate safety risk. |
| Fever, ear pain, mild injury, sore throat, minor cut | Call the pediatrician, use urgent care, call a nurse line if available, or use ED based on age and severity. | Do not assume urgent care is enough if breathing, hydration, alertness, or pain is worsening. |
Emergency rule: This article cannot triage your child. If symptoms may be dangerous, call 911 or seek emergency medical care immediately.
Appointments, referrals, outpatient center visits, and surgery scheduling
Outpatient and specialty care may be at the main hospital, the Oakland Outpatient Center across the street, or another UCSF pediatric location. Always match your appointment confirmation to the correct address and floor.
Start with the Pediatric Access Center.
To schedule an appointment or refer a patient for treatment, call 877-822-4453. UCSF lists weekday Pacific-time hours for appointment/referral help.
Check the exact location.
The Oakland Main Hospital is at 747 52nd St. The Oakland Outpatient Center is at 744 52nd St. The two buildings are across the street and connected by bridges on several levels.
Use the clinic page for direct numbers.
For Oakland Outpatient Center clinics, UCSF says to scroll to the service list and open the clinic arrow to see direct phone numbers and hours.
Bring referral and outside records.
Specialty visits may require a referral, insurance authorization, lab results, imaging, medications, prior notes, and a clear reason for consultation.
Prepare for surgery separately.
Surgery families should follow pre-op call instructions, bring required legal documents, and confirm the Surgery Registration Desk and arrival time.
Do not use appointments for emergencies.
For severe symptoms, call 911 or use emergency care. MyChart and scheduling lines are not emergency tools.
Scheduling script: “My child needs care at UCSF Benioff Children’s Hospital Oakland. The diagnosis or reason is __. We have referral/authorization __. The records are from __. Should we go to 747 52nd St., 744 52nd St., another UCSF location, or the emergency department?”
Pediatric services and care areas at Children’s Hospital Oakland CA
The Oakland main hospital houses inpatient and outpatient services, radiology and imaging, pediatric specialty clinics, emergency care, a Level 1 trauma center, and intensive care.
| Care area | What it helps with | What families should ask |
|---|---|---|
| Emergency medicine and trauma | Serious pediatric illness, major injury, trauma, emergency evaluation, stabilization, and urgent diagnostics. | Should we call 911, use the Oakland pediatric ER, or use a closer emergency department? |
| Inpatient care | Hospital admission, acute illness, monitoring, surgery recovery, intensive care, and multidisciplinary care. | Who is the attending provider, how will updates be given, and what must happen before discharge? |
| Radiology and imaging | Imaging services for diagnosis, specialty care, emergency care, and follow-up. | Do we need fasting, sedation, contrast, prior authorization, previous images, or a CD of images? |
| Specialty clinics | Pediatric specialty care across many programs, including fetal care, diabetes, oncology, sickle cell disease, and other specialties listed by UCSF. | Is the appointment at the main hospital, outpatient center, San Francisco, Walnut Creek, or another UCSF site? |
| Surgery | Pediatric procedures, same-day surgery, anesthesia, recovery room care, and post-op planning. | What is the arrival time, registration desk, fasting rule, medication plan, caregiver requirement, and pickup instruction? |
| Pharmacy | Prescription support, discharge medications, refill questions, and medication counseling. | Can medication be filled before discharge, and what are the pickup, copay, and refill instructions? |
| Interpreter services | Language and communication assistance for families who need help understanding care information. | Can an interpreter be arranged before the appointment, procedure, discharge, or family meeting? |
| Social services and family support | Counseling, lodging, resource navigation, discharge planning, family stress, and practical barriers to care. | Can a social worker help with lodging, transportation, food, school, work notes, or financial concerns? |
Visitor rules, badges, respiratory season, bedside limits, and safety screening
Visitor rules can change for infection control, safety, and unit needs. Check official visitor guidelines before bringing siblings, relatives, food, balloons, or overnight items.
| Visitor topic | What to know | Practical family note |
|---|---|---|
| Oakland visiting hours | Oakland visiting hours are listed as 8 a.m. to 8 p.m. | Unit-specific limits can apply, especially for isolation, ICU, respiratory season, and safety needs. |
| Bedside visitors | Up to two visitors are allowed at the patient’s bedside; visitor lists can include primary caregivers and additional visitors during visiting hours. | Ask the nurse before bringing multiple visitors to the unit. |
| After-hours caregivers | From 8 p.m. to 10 p.m., two primary caregivers are allowed at bedside; after 10 p.m., one primary caregiver is allowed. | Plan overnight caregiver shifts before evening handoff. |
| Children visiting | Children under 10 may not visit patients in isolation for infection. Children under age 5 may not visit during respiratory virus season, typically November 1 to May 1. | Check before bringing siblings or young visitors. |
| Visitor badge | Every visitor must wear a badge while in the hospital. Oakland visitors check in at the Ambassador’s desk. | Bring photo ID and allow extra time for screening. |
| Weapons screening | Weapons detection screening systems are in place at entrances to select UCSF Benioff Children’s facilities. | Follow Security and Guest Services instructions at entry. |
| Latex balloons | Latex balloons are not allowed because they are a health and safety risk; mylar balloons may be allowed. | Ask the unit before sending gifts, food, flowers, balloons, or toys. |
Visitor reminder: Patient condition, infection precautions, ICU rules, room sharing, construction, and safety policies can change what is allowed at the bedside.
Family resources, rooms, lounges, food, pharmacy, interpreter support, and patient contact
Pediatric hospital visits can be stressful. UCSF’s family resources help caregivers plan where to rest, eat, communicate, and get support during a child’s stay.
Patient rooms
Most Oakland patient rooms are double occupancy and include a sleep chair or window seat for one parent or guardian to stay overnight.
Family lounges
Oakland family lounges are located on the third, fourth, and fifth floors. UCSF notes that the third- and fourth-floor lounges are also available for sleeping.
Food services
The Oakland campus has cafeteria and café options. Vending machines near the café entrance are available 24 hours a day.
Pharmacy
Call the Oakland pharmacy at 510-428-3166 for discharge prescriptions, medication pickup, and pharmacy questions.
Interpreter services
Call 510-428-3409 if your family needs interpreter or communication assistance before or during the visit.
Family House
Call 510-428-3100 for Oakland lodging support and Family House information when a child’s treatment requires a longer stay.
Social services
Call 510-428-3325 for social-work support with family stress, resources, discharge barriers, and practical needs.
Patient contact
To call a patient room, use 510-428-3555 plus extension when available. Privacy rules may limit information shared by phone.
MyChart portal: records, messages, proxy access, results, appointments, and bill pay
UCSF encourages families to use MyChart for secure online access to care-team communication and medical information. Do not use MyChart for emergencies.
| MyChart need | What it helps with | Important note |
|---|---|---|
| Available records | View medical information, visit information, some test results, and care-team messages when released. | Some records may need a Health Information Management request. |
| Child under age 12 | Parents or guardians must establish their own MyChart account and request proxy access. | Use Menu → Sharing → Proxy Center → Request Family Access; approval may appear in one to three days. |
| Appointments | View appointments and communicate with care teams when the feature is available. | Specialty scheduling may still require the Pediatric Access Center or clinic-specific phone number. |
| Billing | Submit payment online through the secure patient portal. | Have the statement and insurance explanation of benefits ready when asking billing questions. |
| Safety | Non-urgent communication with the care team. | For emergency symptoms, call 911 or use emergency care instead of MyChart. |
Medical records, proxy access, imaging CDs, amendments, and Oakland HIM
Check MyChart first, then use UCSF’s medical-records process when records are not available online or when you need copies for another provider, school, insurer, or legal purpose.
| Record need | Best route | Important detail |
|---|---|---|
| Child’s medical records | Use MyChart after proxy access is approved. | For a child under 12, the parent or guardian needs their own MyChart account and proxy authorization. |
| Records not available online | Submit a medical-record request through the official UCSF process. | Requests are generally processed within 15 days, though special requests can take longer. |
| In-person Oakland request | Drop off forms or requests at the concierge desk on the first floor of the Oakland Outpatient Center. | Bring photo ID when picking up medical records. |
| Medical image CD for Oakland patient | Contact Oakland radiology at 510-428-2010. | The Oakland radiology office is listed at 747 52nd St., Second Floor, Room 210, Monday–Friday, 8 a.m.–8 p.m. |
| Amend or correct Oakland record | Send the written amendment request to Health Information Management, 747 52nd St., Oakland, CA 94609. | Include patient name, date of birth, incorrect information, correction, purpose, delivery address, requester name, signature, and relationship. |
| Fees | Ask before requesting paper-chart records or CD transfer. | UCSF notes possible charges for paper chart pages or records transferred to CD, with case-by-case application and possible waiver when sent to a provider office. |
Records checklist: child’s full name, date of birth, medical record number if known, Oakland visit dates, record type, delivery method, parent/guardian authority, proxy access, photo ID, and receiving provider or insurer details.
Billing, insurance, separate statements, online payment, phone payment, and surprise-billing rights
Families may receive separate hospital and professional-services statements for Oakland care. Always confirm coverage with the insurer and use official UCSF payment routes.
| Billing need | Official route | What to prepare |
|---|---|---|
| Oakland billing question | Call 510-428-3485. | Statement, account number, date of service, insurance card, and explanation of benefits. |
| Patient Financial Services | Use UCSF Patient Financial Services toll-free at 866-433-4035. | Call during listed weekday business hours and have the bill in front of you. |
| Pay online | Submit payment through secure MyChart bill pay. | MyChart access, statement, account details, and payment method. |
| Pay by mail | Use the payment coupon and mailing instructions on the billing statement. | Detach coupon, include check or card information, and mail to the statement address. |
| Separate statements | Review each statement carefully. | Oakland patients may receive separate hospital and professional-services bills. |
| Network status | Call your health insurance company before planned care when possible. | Some doctors at the Oakland hospital may be out of network even if the hospital is in network. |
| Surprise billing protection | Review UCSF’s No Surprises Billing Act information. | Emergency care and certain out-of-network provider situations may have federal protections. |
Billing safety: If you receive a suspicious payment call, do not give card information to the caller. Use MyChart or call the verified UCSF billing number from the official contact page.
Financial counseling, cost estimates, Medi-Cal, discounts, and financial assistance
UCSF Benioff Children’s Hospitals are part of UCSF Health, which publishes financial assistance and discount policies for eligible families.
Oakland financial counseling
Call 510-428-3576 for Oakland financial counseling and cost-estimate support.
Patient Financial Services
Call 866-433-4035 for billing and financial assistance questions during listed weekday business hours.
Self-pay discount
UCSF says children without health insurance, or needing care not covered by insurance, are considered self-pay and may be eligible for a discount.
Financial assistance
Families facing hardship may be encouraged to apply for Medi-Cal or other government programs, and may qualify for UCSF financial assistance if eligible.
Income guideline note
UCSF’s help-paying page says families with income at or below 400% of federal poverty guidelines are generally eligible for 100% assistance, subject to policy review.
Application route
If Patient Financial Services advises you to apply, UCSF says to complete a financial assistance application in MyChart or download and send the application.
Financial-help script: “My child was treated at UCSF Benioff Children’s Hospital Oakland. I have a bill for __. Our insurance is __. Can you review financial assistance, Medi-Cal, self-pay discount, payment options, and whether an estimate is available for future care?”
Oakland surgery preparation, registration desk, caregiver requirement, and discharge planning
Surgery instructions are more specific than regular clinic visits. Follow the surgery team’s phone instructions and written materials for your child’s exact case.
| Surgery item | What to know | Family checklist |
|---|---|---|
| Oakland surgical waiting area | The Oakland Children’s Surgical Waiting Area is listed at 747 52nd Street, Third Floor, phone 510-428-3856. | Confirm arrival time and exact desk before surgery day. |
| Registration | Oakland surgery materials direct surgery patients to the Surgery Registration Desk on the third floor of the outpatient center. | Confirm whether your child should report to the main hospital or outpatient center. |
| Required adult | A parent, legal guardian, or authorized medical decision maker must accompany the child. | Bring guardianship, adoption, or medical-decision documents if you are not the biological parent. |
| Medication list | Bring a list of medications, supplements, dosages, and allergies. | Do not bring the child’s home medications unless the care team instructs you to do so. |
| Comfort items | Comfort items such as a blanket, stuffed animal, book, electronics, and chargers may help. | Label items and avoid valuables. |
| Going home | Children leaving after surgery need an accompanying caregiver or family member, and car-seat requirements still apply. | Arrange safe transportation before surgery day, not after discharge. |
Official source checklist used for this guide
Use these official UCSF Benioff Children’s links for final verification. Public rating sites may help with general comparison, but they should not control emergency, records, billing, appointment, parking, or visitor decisions.
| Official source | What it verifies | When to open it |
|---|---|---|
| Oakland Main Hospital page | 747 52nd St. address, 510-428-3000 phone, pediatric ER, Level 1 trauma center, ICU, services, parking garage, BART shuttle, AC Transit, and eating options. | Open first to confirm the main Oakland hospital details. |
| Oakland Outpatient Center page | 744 52nd St. address, cross-street relationship to the main hospital, bridge connection, parking, shuttle, security escort, café, and outpatient appointment routing. | Open when your child’s appointment says Outpatient Center. |
| Contact Us page | Pediatric Access Center, Oakland billing, pharmacy, interpreter services, social services, Family House, patient advocates, patient-room phone route, and nursing/ICU numbers. | Open when you need a specific phone number. |
| Pediatric Emergency Department page | Pediatric emergency teams, 24/7/365 emergency access, child-focused equipment, specialist access, and family support. | Open for ER background; call 911 for emergency symptoms. |
| Pediatric Emergency Medicine page | Oakland Level 1 pediatric trauma center information and emergency medicine context. | Open to understand emergency and trauma-care scope. |
| Visiting Hours & Guidelines | Oakland visiting hours, bedside limits, caregiver rules, respiratory season, visitor badges, health screening, weapons screening, and latex balloon rule. | Open before visiting an admitted child. |
| Your Stay page | MyChart, accommodations, surgery prep, food services, family amenities, patient rooms, transport, safety, and hospital-stay resources. | Open before a planned inpatient stay. |
| Medical Records page | MyChart proxy access, 15-day processing note, possible fees, Oakland radiology image-CD route, record amendment process, and privacy notice. | Open before requesting or correcting records. |
| Billing & Insurance page | Separate Oakland statements, out-of-network provider warning, No Surprises Billing Act notice, estimate route, Patient Financial Services numbers, and payment methods. | Open before paying a bill or checking insurance responsibility. |
| Help Paying Your Bill | Oakland financial counseling phone, Patient Financial Services, financial assistance, self-pay discount, Medi-Cal/government-program guidance, and policy/application resources. | Open when cost or coverage is a concern. |
| Family Amenities page | Oakland family lounges, sleeping accommodations, mini-kitchens, food services, housing options, gift shop, and family support resources. | Open before a longer admission or when caregivers need support. |
| Surgery preparation page | Surgery arrival timing, Oakland surgical waiting area, required adult, medication/allergy list, items to bring, parking, anesthesia, recovery, and discharge expectations. | Open before a scheduled surgery or procedure. |
Independent guide notice: USHospitalGuides.com is not UCSF Benioff Children’s Hospital Oakland, not UCSF Health, not an emergency service, and not a government agency. Use official UCSF pages, your clinician, or 911 for final medical decisions and urgent care.
Important health and safety notice
This guide helps with contact, location, emergency decision basics, visitor planning, MyChart, records, billing, parking, and family preparation. It does not provide medical diagnosis or treatment.
Call 911 for emergencies. Online articles, maps, price tools, patient portals, phone directories, and general guides should never delay emergency medical care.
Children’s Hospital Oakland CA FAQs
These questions focus on the Oakland hospital address, phone, ER, Level 1 trauma care, parking, appointments, visitors, MyChart, records, billing, and financial help.
1. What is the address for Children’s Hospital Oakland CA?
Children’s Hospital Oakland CA usually refers to UCSF Benioff Children’s Hospital Oakland, located at 747 52nd St., Oakland, CA 94609. Use this exact address for the Oakland main hospital.
2. What is the main phone number for UCSF Benioff Children’s Hospital Oakland?
The main hospital and outpatient clinics phone number is 510-428-3000. Use it for general Oakland campus routing, hospital information, and operator help.
3. Is UCSF Benioff Children’s Hospital Oakland’s emergency room open 24 hours?
Yes. UCSF says the pediatric emergency departments at its Oakland and San Francisco locations have pediatric emergency doctors and nurses available 24 hours a day, 365 days a year. Call 911 for life-threatening symptoms.
4. Is Children’s Hospital Oakland a Level 1 pediatric trauma center?
Yes. UCSF identifies the Oakland hospital as a Level 1 pediatric trauma center. Families should call 911 for major trauma or when safe transport is uncertain.
5. Where do families park at UCSF Benioff Children’s Hospital Oakland?
Paid parking is available 24/7 in the parking garage on Martin Luther King Jr. Way between 52nd and 53rd streets. Metered parking is also available near the hospital on 52nd Street.
6. Is there a BART shuttle to Children’s Hospital Oakland?
Yes. UCSF lists a free shuttle between the hospital and MacArthur BART station Monday through Friday, with no weekend or holiday service. The hospital pickup point is at the main entrance.
7. How do I schedule an appointment at UCSF Benioff Children’s Hospital Oakland?
To schedule an appointment or refer a patient, call the Pediatric Access Center at 877-822-4453. Confirm whether the visit is at the Oakland Main Hospital, Oakland Outpatient Center, San Francisco campus, Walnut Creek, or another UCSF location.
8. What are the visitor hours at UCSF Benioff Children’s Hospital Oakland?
Oakland visiting hours are listed as 8 a.m. to 8 p.m.. Up to two visitors may be allowed at bedside, and visitor-list, badge, health-screening, respiratory-season, isolation, and unit-specific rules may apply.
9. How do I request medical records from Children’s Hospital Oakland?
Check MyChart first. For a child under age 12, parents or guardians must establish their own MyChart account and request proxy access. Records requests are generally processed within 15 days. For Oakland radiology image CDs, contact Oakland radiology at 510-428-2010.
10. How do I get billing or financial help for UCSF Benioff Children’s Hospital Oakland?
For Oakland billing questions, call 510-428-3485. For Oakland financial counseling and cost-estimate support, call 510-428-3576. UCSF also lists Patient Financial Services at 866-433-4035.