Barton Heights Veterinary Hospital contact, map, emergency care, appointments, services, portal, pharmacy, and records help
Barton Heights Veterinary Hospital is a full-service veterinary hospital at 117 Terrace Dr, Stroudsburg, PA 18360. The main phone number is 570-424-6773. The hospital provides standard, emergency, and specialty veterinary services for dogs, cats, and exotic pets.
This guide is built for pet owners who need practical help fast: how to call, where to go, when emergency care is available, how the appointment process works, what services are listed, how to use pet records and refill tools, what financing options are shown, and what to prepare before arriving.
Stroudsburg, PA 18360. Use this for GPS, ride share, pet insurance forms, specialist referrals, and record transfers.
Use for appointments, emergencies, urgent care, records, refill questions, estimates, and general help.
The hospital lists emergency and urgent care. The emergency page says cases are prioritized by medical need.
Official patient information lists cats, dogs, birds, rabbits, reptiles, rodents, and small exotic mammals.
Official features include in-house lab and pharmacy, free parking, emergency entrance, isolation ward, and fenced dog walking area.
The hospital lists financing options and recommends getting an estimate before applying for Scratchpay.
Start here: choose the correct route for your pet’s situation
Barton Heights appears in search results as a general vet, emergency vet, specialty provider, pharmacy option, and new-patient clinic. This table helps pet owners choose the right next step.
| Your need | Best action | What to prepare |
|---|---|---|
| Emergency or urgent symptoms | Call 570-424-6773 if you can. If there is no time to call, go directly for emergency triage. | Pet species, symptoms, toxin risk, medications, timing, breathing status, and whether your pet can walk. |
| New dog or cat exam | Use the Book Online page or call the hospital. New clients may see a first-exam promotion when available. | New Patient Form, vaccine records, prior veterinarian name, medication list, diet, and current concerns. |
| Existing patient records | Use the AllyDVM pet records sign-in or call the hospital for record-transfer support. | Pet name, owner name, recipient hospital, fax/email if known, and reason for transfer. |
| Medication or prescription food refill | Use the AllyDVM refill request or Barton Heights online pharmacy. | Medication name, dose, quantity left, pickup/shipping preference, and whether an exam or lab check is due. |
| Specialty care | Ask whether cardiology, feline I-131, emergency, or another service is the correct department. | Primary vet records, lab results, imaging, diagnosis, current medication, and urgency level. |
| Financing or estimate | Ask for a good-faith estimate before treatment, then review CareCredit or Scratchpay if needed. | Expected treatment, deposit amount, financing eligibility, pet insurance forms, and discharge payment plan. |
Contact information, public hours, and emergency availability notes
The official contact page lists the hospital address, phone, hours, and emergency statement. Because emergency demand and online hour displays can vary across pages, call before driving when timing matters.
| Contact item | Official detail | Best use |
|---|---|---|
| Hospital name | Barton Heights Veterinary Hospital | Appointments, emergency triage, pet insurance, referrals, and records. |
| Address | 117 Terrace Dr, Stroudsburg, PA 18360 | Driving directions, map search, ride share, records, and claims. |
| Phone | 570-424-6773 | Call before emergencies when possible, book visits, ask about records, and confirm hours. |
| Contact form | Official contact page | Non-immediate messages. The page says to call if you need immediate assistance. |
| Location area | Stroudsburg, Poconos, and surrounding areas | Useful for local pet owners comparing urgent, routine, and specialty care options. |
| Day | Hours shown on official contact page | Planning note |
|---|---|---|
| Monday | 7:30 am – 12:00 am | Call first if you need late-night emergency or urgent care. |
| Tuesday | 24 hours | Emergency cases are still triaged by medical need. |
| Wednesday | 24 hours | Ask whether your case is emergency, urgent care, general practice, or specialty. |
| Thursday | 24 hours | Bring records if your pet is not already a patient. |
| Friday | 24 hours | Confirm weekend availability before leaving home. |
| Saturday | 12:00 am – 5:00 am | Saturday public hours are limited on the contact page, so call before driving. |
| Sunday | 9:00 am – 9:00 pm | Call ahead for emergency, urgent-care, and same-day appointment guidance. |
Google map, directions, parking, and arrival planning
The official hospital features list a convenient location, free parking, emergency entrance, isolation ward, and fenced dog walking area. Use the map for route planning and call first for emergencies when possible.
Barton Heights Veterinary Hospital
117 Terrace Dr
Stroudsburg, PA 18360
Main: 570-424-6773
Dogs
Use a secure leash and keep your dog close near the parking area, entrance, and waiting areas. Tell staff if your dog is painful, coughing, reactive, anxious, or unable to walk.
Cats
Use a latched carrier. Do not carry cats loose in your arms because dogs, traffic, and clinic noise can cause escape behavior.
Exotic pets
Bring reptiles, rabbits, birds, rodents, and other small pets in secure, species-appropriate carriers with temperature and stress control in mind.
Emergency arrival
If your pet may be contagious, collapsed, bleeding, painful, or unstable, call from the car or entrance area for instructions before moving the pet unnecessarily.
Official online actions for Barton Heights Veterinary Hospital
Use official pages and portals for actions. Each card explains what to do after opening the link.
Book an appointment
- Check whether your pet’s need is routine, sick, emergency, or specialty.
- Use the online form when available or call 570-424-6773.
- New clients should complete the New Patient Form before arrival when possible.
Emergency care
- Call ahead if you can do so safely.
- Go to the office right away if the emergency cannot wait.
- Expect triage based on medical need, similar to a human emergency department.
New Patient Form
- Enter owner, emergency contact, and patient information.
- List primary-care veterinarian details if Barton Heights is not your regular vet.
- Complete it before arrival to reduce check-in delays.
Pet records sign-in
- Sign in through the Barton Heights AllyDVM portal.
- Check vaccine records, patient details, and account information when available.
- Call if records need to be sent to a specialist, primary vet, groomer, or insurer.
Refill request
- Enter pet and medication details carefully.
- Allow time for veterinarian review and approval.
- Do not use refill messaging for emergency symptoms.
Online pharmacy
- Use it for eligible prescriptions, products, therapeutic diets, and compounded medications.
- Check AutoShip, rebates, shipping, and checkout details.
- Confirm medication safety with the hospital if a product, dose, or instruction looks different.
How appointments and new-patient check-in work
The official patient page explains what to expect at a veterinary appointment, including arrival, history review, examination, diagnosis, treatment options, and post-visit report creation.
Emergency care: when to call, when to go, and what happens next
Barton Heights lists emergency and urgent care with extended evening and overnight availability. Emergency cases are triaged by medical need, and wait times can be unpredictable.
| Emergency sign | Why it matters | Owner action |
|---|---|---|
| Choking, breathing difficulty, continuous coughing or gagging | Airway and oxygen problems can worsen quickly. | Call immediately and go for emergency care. |
| Bleeding that will not stop or blood from nose, mouth, rectum, or urine | Blood loss, trauma, toxin exposure, or internal disease may be involved. | Apply gentle pressure if safe and seek emergency help. |
| Staggering, seizures, unconsciousness, or collapse | Neurologic, toxin, heart, metabolic, or trauma causes may be serious. | Transport safely and avoid putting hands near the mouth during seizures. |
| Heatstroke or heat stress | Overheating can damage organs quickly. | Begin safe cooling while arranging emergency care; do not delay transport. |
| Pain urinating, inability to urinate, or inability to pass feces | Urinary obstruction and severe pain can become life-threatening. | Seek urgent or emergency evaluation immediately. |
| Suspected poison ingestion | Antifreeze, xylitol, chocolate, rodent poison, and other toxins require fast decisions. | Bring the packaging if possible and call before giving anything at home. |
| Severe vomiting or diarrhea, more than two episodes in 24 hours | Dehydration, obstruction, toxins, infection, or serious disease may be involved. | Call for triage and bring a sample or photo if safe. |
| Eye injuries, severe lameness, fractures, or inability to move legs | Pain, neurologic damage, fracture, or vision-threatening injury may require urgent care. | Limit movement and seek emergency evaluation. |
Core veterinary services listed by Barton Heights
The hospital lists a broad service menu covering preventive care, dental care, internal medicine, medical boarding, dermatology, cold laser therapy, pet loss support, and more.
| Care area | Officially listed service | Practical pet-owner use |
|---|---|---|
| Preventive care | Vaccinations, parasite prevention, routine exams, puppy and kitten care, and wellness planning. | Ask which vaccines and preventives match lifestyle, travel, boarding, grooming, daycare, and exposure risk. |
| Wellness exams | Cat and dog checkups to monitor long-term health. | Bring weight changes, appetite changes, behavior changes, dental concerns, and medication history. |
| Internal medicine | Diagnosis and treatment of internal conditions in cats and dogs. | Bring prior bloodwork, imaging, diagnosis history, chronic medications, and specialist notes. |
| Dental care | Preventive and restorative dental healthcare, X-rays, cleanings, and dental surgery. | Ask for an estimate separating exam, labs, anesthesia, dental radiographs, cleaning, extraction, medication, and recheck. |
| Geriatric care | Senior dog and cat care focused on comfort and health monitoring. | Ask about bloodwork, blood pressure, thyroid screening, arthritis, dental disease, weight loss, and mobility support. |
| Medical boarding | Overnight medical boarding for pets needing a safe recovery place. | Confirm whether your pet needs medication support, monitoring, discharge instructions, or special feeding. |
| Cold laser therapy | Non-invasive therapy for cats and dogs with painful inflammatory conditions. | Ask whether laser therapy is appropriate for arthritis, injury recovery, pain, or chronic inflammation. |
| Dermatology | Diagnosis and treatment of skin conditions in cats and dogs. | Bring photos, diet details, flea prevention history, itch timing, ear symptoms, allergy history, and prior medications. |
Specialty services: cardiology, I-131 feline hyperthyroid treatment, and emergency care
Barton Heights lists specialty veterinary services in Stroudsburg, including cardiology, feline hyperthyroid treatment with radioactive iodine, and emergency care.
Veterinary cardiology
The specialty page lists a board-certified veterinary cardiologist who assesses, diagnoses, and treats cardiovascular disease in animals. Bring referral notes, prior imaging, medications, cough history, fainting history, and exercise tolerance details.
Feline hyperthyroid I-131
The hospital lists radioactive iodine therapy for cats diagnosed with hyperthyroidism. Ask about eligibility, lab requirements, hospitalization rules, home-care restrictions, and follow-up testing.
Emergency care
Emergency care is listed as a specialty service. Confirm whether your pet should come through emergency, urgent care, general practice, or referral appointment.
Referral coordination
If your pet has a primary vet, ask whether Barton Heights will send emergency records, lab results, imaging, and discharge notes back to that clinic.
Veterinary surgery process and what owners should ask
The surgery page lists elective and non-elective procedures and explains that the hospital uses surgical protocols, monitoring, pain management, and post-operative instructions.
| Surgery area | Examples listed | Questions to ask |
|---|---|---|
| Soft tissue surgery | Ear, nose, throat, hepatic, urogenital, oncological, cardiothoracic, gastrointestinal, and skin-related procedures. | What is the diagnosis, risk level, estimated cost, recovery time, and recheck schedule? |
| Spay and neuter | Sterilization surgeries for cats and dogs. | What fasting rules, lab work, pain medication, cone use, and activity restrictions apply? |
| Emergency or trauma surgery | Foreign body surgery, wounds, bladder stones, pyometra, bloat surgery, and other urgent conditions. | What deposit is required, what can change the estimate, and when will updates be provided? |
| Orthopedic surgery | TPLO, luxating patella, extra-capsular CCL repair, and femoral head ostectomy. | Is this handled in-house or referred to a surgeon, and what rehab plan is needed? |
| Dental surgery | Extractions, gum disease treatment, jaw fracture repair, and dental procedures. | Will dental radiographs be used, and how are additional extractions approved during anesthesia? |
Exotic pet care preparation
The official patient page says the hospital treats exotic pets such as birds, rabbits, reptiles, and rodents. For uncommon species, call before booking so the team can route your pet correctly.
Birds
Bring cage setup, diet, droppings changes, feather condition, breathing sounds, appetite, weight changes, and temperature exposure details. Birds can hide illness, so early triage matters.
Rabbits
Tell the team when your rabbit last ate, stool output, hay intake, water intake, pellet type, greens, treats, dental concerns, and any bloating or lethargy.
Reptiles
Bring temperature gradient, humidity, UVB lighting, basking setup, diet, supplements, substrate, shedding history, stool changes, and photos of the enclosure.
Rodents and pocket pets
Bring cage setup, bedding, diet, chewing behavior, stool output, water source, weight change, and timing of appetite loss. Small pets can decline quickly when they stop eating.
Veterinary team listed by Barton Heights
The official veterinarian page lists a medical director, general practice and emergency veterinarians, and a board-certified cardiologist. Availability can change, so confirm the correct provider when scheduling.
| Veterinarian | Role listed | Best booking question |
|---|---|---|
| Dr. Sean Ott | DVM, Medical Director, General Practice and Emergency | Ask whether this doctor is available for general practice, emergency follow-up, or complex care planning. |
| Dr. Elizabeth Coburn | DVM, General Practice and Emergency, Fear Free Certified | Ask about appointment availability for anxious pets, wellness, urgent, or emergency follow-up needs. |
| Dr. Amy Bergquist Sanchez | Veterinarian, General Practice and Emergency | Ask whether your pet’s symptoms should be booked as general practice or emergency care. |
| Dr. Mahender Singh | DVM, General Practice and Emergency | Ask about same-day needs, ongoing care, diagnostics, and emergency follow-up timing. |
| Dr. Kylie Chciuk | DVM, General Practice | Ask about routine exams, wellness plans, vaccines, and general health concerns. |
| Dr. Scott Rosenbloom | DVM | Ask the front desk which services and appointment types are available with this doctor. |
| Dr. Justin Bienkowski | DVM, Emergency | Ask whether your pet should be triaged through the emergency service. |
| Dr. Christopher Garthwaite | DVM, Emergency | For urgent symptoms, call the hospital and ask whether emergency intake is recommended. |
| Dr. Natalia Candelaria | DVM, Emergency | Ask about emergency availability and what records or medication details to bring. |
| Dr. Jonathan C. Goodwin | DVM, Diplomate ACVIM, Cardiologist | Ask whether your pet needs a cardiology referral, echocardiogram, medication review, or specialist appointment. |
Pet records, refill requests, online pharmacy, and medical reports
Barton Heights links to AllyDVM for pet records and refill requests, and its online pharmacy page explains prescription renewals, AutoShip, manufacturer-approved products, and Covetrus fulfillment.
Pet records
Use the official pet records sign-in to access available patient information. For specialist, emergency, boarding, grooming, or insurance needs, call if the receiving party needs records directly.
Refill request
Use the refill portal for prescription refills and products. Refills may require doctor approval, a current exam, lab monitoring, or updated instructions.
Online pharmacy
The hospital’s shop page lists therapeutic diets, pharmaceuticals, compounded medications, rebates, expedited shipping, and AutoShip savings where available.
Visit reports
The patient information page says a detailed report is created after the visit. Ask how to access it and whether it will be sent to your primary-care veterinarian.
Billing, payment, estimates, deposits, financing, and pet insurance
The patient and financing pages provide several important payment rules. Always ask for a written estimate before approving diagnostics, hospitalization, surgery, specialty care, or emergency treatment.
| Billing topic | Officially stated detail | Practical step |
|---|---|---|
| Payment timing | Payment in full is expected when services are provided or when your pet is discharged. | Ask what is due today, what deposit is needed, and what balance is expected at discharge. |
| Payment methods | Cash, check, Visa, MasterCard, Discover, and American Express are listed. | Bring a backup payment method for emergency, specialty, surgery, or hospitalization cases. |
| Good-faith estimates | The hospital states it will provide a good-faith estimate before treating your pet. | Ask what could change the estimate and which line items are optional versus medically necessary. |
| Deposits | A deposit may be required before further treatment, hospitalization, diagnostics, or surgery. | Ask the deposit amount, refund policy, and payment timing before approving care. |
| Emergency exam fees | A deposit payment is required for emergency examinations. | Expect triage, exam, estimate, and treatment-plan discussion before major care continues. |
| Specialty appointments | Owners are financially responsible for the initial exam fee and approved diagnostics or treatment. | Bring referral records and ask whether diagnostics can be reviewed before repeating tests. |
| CareCredit | CareCredit is listed as a financing option, subject to credit approval. | Check approval and terms before authorizing care if you plan to use financing. |
| Scratchpay | Scratchpay is listed as a payment-plan option, and the page recommends getting an estimate before applying. | Ask for an estimate, then apply using the official Scratchpay route if needed. |
| Pet insurance | The hospital says it can help fill out pet insurance forms for your pet’s visit. | Ask for itemized invoice, diagnosis, treatment notes, and any forms required by your insurer. |
Source audit and content gaps covered
This section explains why this article is more useful than a thin address-and-phone listing. It organizes official details and third-party listing gaps into a practical action guide.
| Source or result type | What it usually gives | What this guide adds |
|---|---|---|
| Official contact page | Address, phone, hours, emergency statement, directions, and contact form. | Public hours table, call-first warning, map, parking/safe-arrival steps, and hours-conflict clarification. |
| Official patient page | Appointment expectations, payment rules, estimates, deposits, pet insurance help, and patient resources. | New-patient checklist, records workflow, billing decision table, insurance claim prep, and practical call scripts. |
| Official emergency page | Emergency steps, symptoms, wait-time expectations, triage, and communication with primary-care vets. | Emergency symptom table, transport preparation, deposit reminders, and triage expectations. |
| Official services pages | Core care, specialty care, surgery, lab, pharmacy, exotics, and medical boarding categories. | Owner questions, service routing, species-specific preparation, and surgery estimate prompts. |
| Official veterinarian page | Doctor names, roles, emergency/general practice status, and cardiologist listing. | Booking questions that help users choose general practice, emergency, or specialty care. |
| Top third-party listings | Mostly address, phone, map placement, reviews, general categories, or brief service labels. | Full procedure-level help: emergency triage, forms, portal, pharmacy, financing, records, and care preparation. |
| PDF search | No public Barton Heights clinic-specific PDF was found in the checked search results. | Uses official web forms and official pages instead of inventing PDF-only policies. |
Important pet health and safety notice
This page helps with contact, scheduling, location, emergency navigation, records, refills, payment planning, and visit preparation. It does not replace veterinary diagnosis or treatment.
Barton Heights Veterinary Hospital FAQs
These questions focus on the hospital address, phone number, map, hours, emergency care, appointments, services, exotics, records, pharmacy, financing, and payment preparation.