Baptist Health Baptist Hospital: Contact & Patient Info

by
Miami, Florida · Hospital Patient Guide · Updated September 2026

Baptist Health Baptist Hospital contact, map, 24-hour access, visitor rules, emergency care, records, billing, and patient information

Baptist Health Baptist Hospital, also commonly listed as Baptist Hospital of Miami, is located at 8900 North Kendall Dr., Miami, FL 33176. The main hospital line listed by Baptist Health is 786-596-1960, and the hospital is listed as open 24 hours a day, seven days a week.

This guide is built for patients, families, caregivers, and visitors who need more than a basic address listing. It explains the right phone numbers, campus map, parking, main and emergency entrances, visitor rules, pre-registration, myBaptistHealth account access, medical records, international patient help, maternity and NICU notes, pediatric emergency routing, billing, financial assistance, and complaint or patient-experience contacts.

Call Hospital: 786-596-1960 Official Hospital Page Pre-Register Patient Portal
Emergency warning: If you or someone nearby has chest pain, stroke symptoms, trouble breathing, severe bleeding, loss of consciousness, major trauma, seizure, poisoning, or another life-threatening symptom, call 911 or go to the nearest emergency department. Do not use portal messages, appointment forms, or routine email for emergencies.
Hospital address 8900 North Kendall Dr.

Miami, FL 33176. Use this address for GPS, rideshare, hospital forms, insurance, records, and visitor planning.

Main hospital line 786-596-1960

Use for hospital operator assistance, department routing, visitor questions, nursing house supervisor help, and general patient information.

Hospital access 24 Hours

The hospital is listed as open 24 hours daily. Department hours, clinics, surgery arrival times, and visitor access can differ.

Facility billing 786-596-6507

Use for Baptist Health facility-bill questions. Separate physician or group bills may require separate billing offices.

International patients 786-596-2373

International representatives are listed as available 24/7 for physician referrals, appointments, admissions, and medical inquiries.

Visitor window 7am–9pm

General visitor hours are listed from 7:00 a.m. to 9:00 p.m., with special entry rules after 9:00 p.m.

Baptist Health Baptist Hospital address, phone number, hours, and key contacts

Use the hospital’s official contact routes for current department routing, patient information, billing, records, visitor questions, international coordination, and patient-experience concerns.

Contact item Current detail Best use
Hospital name Baptist Health Baptist Hospital / Baptist Hospital of Miami Use for hospital directions, billing, medical records, insurance forms, physician referrals, and patient information.
Address 8900 North Kendall Dr., Miami, FL 33176 Use for GPS, rideshare, hospital campus navigation, medical records, and facility-bill questions.
Main phone 786-596-1960 Main operator, department routing, visitor assistance, after-hours nursing house supervisor request, and general hospital information.
Pre-registration listed number 786-596-5000 Baptist Hospital of Miami pre-registration program contact for scheduled hospital services.
Facility bill support 786-596-6507 Baptist Health facility-bill questions, financial assistance guidance, and hospital billing support.
International services 786-596-2373 International patient referrals, appointments, admissions, medical inquiries, and care coordination.
Patient experience 786-596-6527 Baptist Hospital Office of Patient Experience during listed office hours.
Patient-experience email BHPatientExperience@BaptistHealth.net Non-urgent feedback, compliments, complaints, service questions, and patient-experience follow-up.
Access type Listed schedule Planning note
Hospital access 24 hours daily The hospital is open 24/7, but specific departments, outpatient services, registration desks, and visitor entrances may have different rules.
General visitor hours 7:00 a.m. – 9:00 p.m. After 9:00 p.m., the main lobby closes and entry/exit routing changes.
Patient Financial Services Weekdays, 9:00 a.m. – 4:30 p.m. Use for Baptist Health facility-bill and financial assistance questions.
Baptist Hospital Patient Experience Monday–Saturday, 8:30 a.m. – 5:00 p.m. For assistance after hours and Sundays, call the main hospital line and request the Nursing House Supervisor.
International representatives 24 hours daily Use for international referrals, admissions, medical inquiries, and appointment coordination.
Gift shop Mon–Fri 9:00 a.m.–7:00 p.m.; Sat 11:00 a.m.–5:00 p.m.; Sun 12:00 p.m.–5:00 p.m. Gift shop phone is 786-594-9455 and email is giftshop@baptisthealth.net.

Google map, campus map, parking, entrances, and arrival planning

Baptist Hospital is a large Kendall campus with multiple buildings, entrances, parking areas, emergency access points, and specialty institutes. Confirm your exact entrance before leaving home.

Baptist Health Baptist Hospital
8900 North Kendall Dr.
Miami, FL 33176
Main: 786-596-1960

Use this embedded Google map for directions only. For procedures, maternity, emergency care, cancer care, heart and vascular care, neuroscience visits, outpatient imaging, or surgery, confirm the exact building and entrance in your appointment instructions.

Main hospital route

The campus map identifies the Baptist Hospital Main Entrance along North Kendall Drive / SW 88 Street. Use this route for general hospital arrival unless your instructions name another entrance.

Emergency Center route

The campus map labels Clarke Pavilion / Emergency Center and ED parking areas. For serious symptoms, follow Emergency Department signs or call 911.

Specialty institute route

The campus includes Baptist Health Herbert Wertheim Cancer Institute, Miami Cardiac & Vascular Institute, Miami Neuroscience Institute, Medical Arts Building, Surgery Center, Hope Building, and Lake Pavilion.

Parking and EV charging

Baptist Health notes reserved patient and visitor parking plus EV charging stations in designated parking areas. The exterior map labels visitor parking garages and emergency parking areas.

Night entry note: The official hospital page states that after 9:00 p.m. the main lobby is closed and entry access is through Lake Pavilion, with exit access through the Emergency Department. Confirm current entry directions before late-night visits.

Start here: choose the right Baptist Hospital action

Many users search this hospital name for different reasons. Use this routing table before calling, driving, registering, or requesting records.

Your need Best next action Prepare before you contact or arrive
Life-threatening emergency Call 911 or go to the nearest emergency department. Medication list, allergy list, current symptoms, medical history, ID, and insurance card if available.
Find your department or patient room Call 786-596-1960 and ask the operator for routing. Patient name, department, appointment time, physician name, building, and room or unit if known.
Scheduled procedure or test Use pre-registration, check appointment instructions, and confirm arrival entrance. Photo ID, insurance card, orders, referral, medication list, allergies, fasting instructions, and responsible adult if sedation is planned.
Hospital bill question Call Patient Financial Services at 786-596-6507. Account number, date of service, insurance Explanation of Benefits, bill copy, and payment or assistance questions.
Separate physician bill Contact the physician, group, anesthesiology, pathology, radiology, or other provider listed on that statement. Provider name, statement number, date of service, insurance details, and hospital visit date.
Medical records Use myBaptistHealth, the online records request, or the medical records page. Patient name, date of birth, record dates, facility, receiving provider, and authorization details.
International patient coordination Call 786-596-2373 for 24/7 international services. Diagnosis, physician referral, passport details if requested, preferred language, insurance/payment details, and travel timing.

Official online actions for Baptist Health Baptist Hospital

Use these official links for live tasks. Each card explains what to do after the page opens.

Official hospital page

Open Baptist Hospital page

  1. Confirm address, main phone, hospital access, services, parking, visitor information, maps, and patient resources.
  2. Use the campus map before driving to a specialty institute or emergency entrance.
  3. Use the page links for bills, portal, records, and international services.

Pre-registration

Open pre-registration page

  1. Have appointment date, facility location, contact information, emergency contact, responsible party, insurance, Medicare or Medicaid details, and employment information ready.
  2. Pre-register up to 24 hours before a scheduled appointment.
  3. Call the listed Baptist Hospital of Miami number if the online process does not match your service.

Patient portal

Open My Baptist Health Account

  1. Use your account to access health records and medical information when available.
  2. Check test results, conditions, allergies, medications, and supported account functions.
  3. Use portal support if your record does not connect correctly.

Medical records

Open medical records page

  1. Use the online request process when you need copies or mailed records.
  2. Use myBaptistHealth first for records already available in your account.
  3. Prepare patient name, date of birth, dates of service, facility, and receiving provider.

Billing and financial assistance

Open billing resources

  1. Use billing resources for facility bills, payment questions, financial assistance, insurance, and surprise-billing protections.
  2. Call 786-596-6507 for facility-bill questions.
  3. Check whether separate professional bills came from non-facility providers.

Visitor guidelines

Open visitor guidelines

  1. Confirm current visitor hours, masking rules, unit restrictions, and entry-point instructions.
  2. Bring visitor identification and follow security instructions.
  3. Call 1-833-MyBaptist if visitor policy questions remain.

Emergency department, urgent care decision, and pediatric emergency routing

Baptist Health’s hospital page tells users to call 911 for medical emergencies and links to help people decide between urgent care and the emergency department.

Life-threatening symptoms
Call 911 or go to the nearest emergency department for chest pain, stroke signs, trouble breathing, severe bleeding, major trauma, fainting, poisoning, seizures, severe allergic reaction, or sudden severe weakness.
Emergency arrival
Follow Emergency Department signs and use emergency parking or entrance routing shown on campus signage. Do not delay emergency care to complete online paperwork.
Pediatric emergency care
Baptist Health and Nicklaus Children’s Health System collaborate for pediatric emergency care at Baptist Hospital. Pediatric patients requiring hospital admission may be transferred to Nicklaus Children’s Hospital for ongoing care.
After-hours hospital entry
After 9:00 p.m., the hospital’s main lobby is closed and entry access changes to Lake Pavilion, with exit access through the Emergency Department.
Situation Recommended route Bring or tell staff
Possible stroke Call 911 immediately. Time symptoms started, medications, blood thinner use, allergies, and medical history.
Chest pain or breathing trouble Use emergency care immediately. Heart history, current medicines, oxygen use, recent procedures, and symptom timeline.
Pregnancy emergency Use emergency or obstetric emergency instructions from your care team. Due date, pregnancy complications, doctor name, medications, and recent test results.
Child needs emergency care Use the nearest emergency department or call 911 for severe symptoms. Weight, allergies, medication doses, pediatrician name, birth history if relevant, and guardian ID.
Less severe illness or injury Use Baptist Health’s urgent care vs. emergency decision resources or call your doctor. Symptom list, duration, fever readings, home tests, and medication list.
Estimated wait-time caution: Baptist Health notes estimated wait times are estimates only and cannot be guaranteed. A qualified health professional evaluates the medical condition after arrival.

Visitor information, hours, masking, maternity, NICU, surgery, and night entry

Visitor access is managed by Patient Experience and Security teams and can change because of patient condition, infection-control needs, unit rules, or safety requirements.

Visitor topic Listed guidance Practical visitor note
General visiting hours 7:00 a.m. to 9:00 p.m. Confirm current unit rules before visiting because some areas may have additional limits.
After 9:00 p.m. Main lobby closes. Entry access is through Lake Pavilion and exit access is through the Emergency Department. Use the campus map and call the main line if late-night routing is unclear.
Labor & Delivery / Maternity Two visitors may be present at all times. Children or sibling visitors may visit post-delivery, but minors must be accompanied by an adult and children may not stay overnight. Ask the maternity unit about ID, overnight support person rules, sibling visit timing, and infection-control restrictions.
NICU NICU visitation is listed as 24/7 with two visitors at a time. Ask about parent bands, hand hygiene, phone use, quiet hours, pumping support, and when siblings may visit.
Elective surgery One visitor may accompany the patient in pre-procedure or surgery area if space permits; two visitors are allowed in waiting areas. Confirm whether your specific procedure area has stricter rules.
Masking Face masks may be required under special circumstances, such as infectious symptoms, sterile areas, or immune-system protection needs. Do not visit if you are sick unless seeking medical care or otherwise necessary.
Visitor-policy questions Patient Experience and Security teams manage the policy and may be reached through 1-833-MyBaptist. Call before traveling if you are unsure whether a visitor, child, caregiver, overnight guest, or support person is allowed.

Services and specialties available at Baptist Health Baptist Hospital

The official hospital page lists major service areas and specialty institutes on the Baptist Hospital campus. Availability, location, and scheduling route may differ by department.

Care area What the official page highlights Patient question to ask
Cancer care Baptist Hospital is home to Baptist Health Herbert Wertheim Cancer Institute and cancer-related campus services. Which building, parking area, physician office, infusion area, imaging location, or radiation/proton entrance should I use?
Heart and vascular care The campus includes Baptist Health Miami Cardiac & Vascular Institute and cardiovascular diagnostic testing services. Do I need pre-test fasting, medication changes, prior authorization, or arrival instructions for a heart test?
Neuroscience The hospital is home to Baptist Health Miami Neuroscience Institute and lists brain injury, nerve services, interventional neuroradiology, and neuroscience diagnostic testing and imaging. Should I bring prior imaging, neurologist notes, medication history, seizure history, or stroke timeline details?
Maternity and NICU Services include maternity care, high-risk obstetrics information, a Level 4 Obstetric Unit, and Level 3 NICU information. Which entrance should I use for labor, scheduled C-section, triage, or NICU visits?
Surgery The hospital lists surgery and Baptist Health provides surgery preparation resources covering planning, day-before instructions, day-of-surgery steps, discharge, and home care. Where do I check in, when do I stop eating or drinking, what medicines should I take, and who must drive me home?
Laboratory and imaging The service list includes laboratory services, neuroscience diagnostic testing and imaging, and cardiovascular diagnostic testing. Do I need an appointment, physician order, fasting, contrast instructions, or insurance authorization?
Orthopedics and rehabilitation The official service list includes orthopedic trauma and physical therapy. Should I bring imaging, operative notes, therapy orders, braces, walker, or weight-bearing instructions?
Pediatric emergency and oncology Pediatric emergency physicians at Baptist Hospital are part of Nicklaus Children’s Pediatric Specialists; Baptist Hospital continues neonatal intensive care, pediatric oncology, inpatient oncology, and outpatient pediatric general surgical care. If my child needs admission, will care continue here or transfer to Nicklaus Children’s Hospital?
Scheduling tip: A hospital campus can include facility departments, independent physicians, Baptist Health Medical Group practices, specialty institutes, outpatient centers, and separate professional groups. Always confirm whether your appointment is a hospital service, physician-office visit, imaging test, procedure, or emergency visit.

Maternity, NICU, high-risk obstetrics, and pediatric emergency information

Baptist Hospital includes maternity-related services, NICU support, high-risk obstetrics resources, and pediatric emergency collaboration with Nicklaus Children’s Health System.

Expecting a baby

Baptist Health describes pregnancy and childbirth services as patient- and family-centered. Before delivery, confirm pre-registration, labor entrance, support-person rules, birth plan questions, insurance authorization, and what to bring.

High-risk obstetrics

Baptist Hospital highlights comprehensive care for high-risk pregnancies with maternal and fetal medicine expertise, a Level 4 Obstetric Unit, and Level 3 NICU resources.

NICU visitation

NICU visitation is listed as 24/7 with two visitors at a time. Ask about parent identification, hand hygiene, sibling rules, pumping support, and bedside rounding.

Pediatric emergency care

Pediatric emergency physicians at Baptist Hospital are connected with Nicklaus Children’s Pediatric Specialists. Pediatric patients who require hospital admission may be transferred to Nicklaus Children’s Hospital for ongoing care.

Delivery preparation checklist: Bring photo ID, insurance card, OB information, medication list, allergy list, prenatal records if instructed, pediatrician choice, newborn car seat, phone charger, support-person ID, and pre-registration confirmation.

Pre-registration and appointment preparation

Pre-registration helps reduce paperwork before scheduled services. Baptist Health says pre-registration can be completed up to 24 hours before a scheduled appointment.

Confirm the facility and appointment type. Make sure the appointment is at Baptist Hospital of Miami and confirm whether it is surgery, imaging, endoscopy, colonoscopy, pulmonary, pain center, rehabilitation, speech therapy, diabetes care, maternity, or another service.
Gather required details. Have appointment information, facility location, patient contact information, emergency contacts, responsible party details, insurance information including Medicare or Medicaid, and employment information ready.
Complete pre-registration before the appointment. Use the official pre-registration resource up to 24 hours before your scheduled service. Call the listed Baptist Hospital of Miami number if online pre-registration does not match your visit.
Check your arrival instructions. Confirm parking, entrance, check-in desk, fasting rules, medication instructions, arrival time, visitor allowance, and whether a driver is required.
Do not use pre-registration for emergencies: If symptoms are urgent or life-threatening, call 911 or go to the nearest emergency department instead of completing scheduled-service forms.

Preparing for surgery or a procedure at Baptist Hospital

Baptist Health provides a surgery-preparation journey covering planning, day-before instructions, day-of-surgery steps, discharge, follow-up, and home care.

Surgery stage What to confirm Why it matters
Planning Procedure name, surgeon, facility, insurance authorization, estimate, time off work, FMLA paperwork if needed, and whether separate professional bills may arrive. Facility charges, physician fees, anesthesiology, pathology, radiology, and follow-up care may not all appear on one estimate or bill.
Before the procedure Fasting rules, showering instructions, medication holds, blood thinner instructions, diabetes medication plan, and what to bring. Missing preparation instructions can delay or cancel a procedure.
Day of surgery Arrival time, check-in entrance, parking area, responsible adult, interpreter needs, consent, and expected recovery location. Some patients move to the PACU or recovery room after the procedure and need a safe ride home.
After discharge Medication instructions, wound care, diet, activity limits, warning signs, follow-up date, and who to call after hours. Clear discharge instructions reduce confusion after anesthesia or sedation.
Home safety Driving restrictions, lifting limits, fall prevention, sleep apnea device use, pain medication safety, and when to resume normal activities. Some anesthesia and pain medications affect coordination and judgment after discharge.
Surgery call script: “I’m scheduled at Baptist Hospital of Miami. Can you confirm the building, entrance, parking, arrival time, fasting rules, medication instructions, visitor rule, expected discharge plan, and whether I need a responsible adult to drive me home?”

My Baptist Health Account, portal support, results, medicines, allergies, and online records

Baptist Health’s patient portal resources describe account access for health information, medical records, test results, allergies, medications, and support tools.

Portal tasks

  • Access available medical records.
  • View test results when released.
  • Track health conditions, allergies, and medications.
  • Use online tools connected to your Baptist Health account.
  • Find patient portal support if your account does not connect.

Portal support

If your Baptist Health account does not show the correct visit, complete required support fields using information that matches the patient’s medical record. Portal access rules can differ by facility and patient age.

Minor records

Baptist Health portal resources describe special request pathways for minors. Parents or guardians may need proxy steps, and teen records may have privacy limits.

Emergency caution

Do not use portal messages for urgent symptoms. Portal tools are helpful for records, account support, and routine communication, but emergencies need 911 or emergency department evaluation.

Medical records, online requests, mailed records, and provider transfers

Baptist Health lets patients request medical records online or ask about records being mailed. Use the self-service records tool when unsure where to access or request records.

Record need Best route Details to prepare
Recent test results or visit notes Check My Baptist Health Account first if your record is connected. Patient name, date of birth, visit date, facility, provider, and portal login information.
Complete hospital record Use the official Baptist Health medical records page and online authorization process. Date range, facility, record type, patient authorization, requester ID, delivery format, and receiving provider.
Records sent to another doctor Use provider-to-provider transfer instructions from the records page or the receiving doctor’s office. Receiving provider name, phone, fax or electronic route, appointment date, diagnosis, and urgency.
Insurance or legal documentation Request itemized records, billing documents, and medical documentation separately if needed. Claim number, date of service, authorization, itemized bill, diagnosis, procedure name, and insurer instructions.
Correction or missing portal data Contact portal support or records support using official Baptist Health channels. Exact missing item, patient identifiers, visit date, facility, provider name, and screenshot if requested.
Privacy note: Baptist Health states patient health care information is confidential and protected by state and federal laws and HIPAA regulations. Expect identity and authorization steps before records are released.

Billing, insurance, price transparency, facility bills, separate physician bills, and financial assistance

Hospital billing can include facility charges plus separate bills from physicians or other professional groups. Ask questions early when your care is scheduled rather than emergent.

Facility bill help

For Baptist Health facility-bill questions, the official hospital page and patient-experience page list Patient Financial Services at 786-596-6507. Weekday support is listed from 9:00 a.m. to 4:30 p.m.

Separate provider bills

You may receive separate statements from health care providers such as physicians, anesthesiologists, pathologists, radiologists, EKG readers, or other specialists. Those groups may have separate billing offices and insurance participation.

Centralized Pricing Office

Baptist Health’s patient-pricing page lists the Centralized Pricing Office at 786-662-7181 and CentralPricing@BaptistHealth.net for out-of-pocket pricing questions.

Insurance accepted

Insurance questions can be directed through Baptist Health’s accepted-insurance resources. A listed insurance contact is 786-662-7667 and Insurance@BaptistHealth.net.

Financial assistance

Baptist Health’s financial assistance program covers emergency or medically necessary services for eligible patients. Financial counselors are available by phone and in hospital admitting departments.

No Surprises Act

Uninsured or self-pay patients may have Good Faith Estimate rights, and emergency or certain out-of-network services may have surprise-billing protections.

Before scheduled care
Ask whether the service is in network, whether prior authorization is required, whether the estimate includes facility and professional fees, and whether the doctor group participates with your plan.
After receiving a bill
Compare the bill with your Explanation of Benefits. Check whether it is a Baptist Health facility bill or a separate professional bill.
If uninsured
Ask about the financial assistance application, government program screening, payment plans, and Good Faith Estimate rights before the balance becomes overdue.
If estimate is unclear
Ask what is included, what is excluded, what could change based on treatment decisions, and which providers may bill separately.

Patient experience, rights, complaints, safety concerns, and after-hours help

Baptist Health provides Office of Patient Experience contacts for feedback, compliments, concerns, and support during the patient journey.

Concern type Best route Prepare this information
Current inpatient concern Speak with the nurse, charge nurse, unit leader, or call the main hospital line and request the Nursing House Supervisor after hours. Patient name, unit, room number, concern, time it happened, staff already contacted, and requested next step.
Baptist Hospital patient experience Call 786-596-6527 or email BHPatientExperience@BaptistHealth.net. Visit date, department, patient name, contact information, and concise summary.
After-hours assistance Call 786-596-1960 and ask to speak with the Nursing House Supervisor. Unit, room number, immediate safety issue, and who has already been notified.
Patient rights or safety complaint Contact Baptist Health Office of Patient Experience or the Florida Agency for Health Care Administration Consumer Assistance Unit. Facility name, date of service, complaint details, names if known, records, and contact information.
Accreditation complaint Baptist Health patient-rights page lists DNV Healthcare as an accrediting agency contact route. Facility, safety concern, timeline, documentation, and prior contact attempts.
Concern script: “I’m calling about a current patient at Baptist Hospital. The patient is in __, room __. My concern is __. We already spoke with __ at __ time. I’m asking for __ as the next step.”

Campus amenities, lodging, gift shop, parking, and visitor preparation

Large hospital campuses can be stressful. Plan parking, meals, overnight needs, phone charging, and visitor rules before arriving.

Hilton Miami Dadeland

Baptist Health’s patient resources highlight Hilton Miami Dadeland as lodging located close to loved ones receiving care on the Baptist Hospital campus.

Retail Therapy Gift Shop

The hospital page lists Retail Therapy Gift Shop in the main lobby. To place an order, call 786-594-9455 or email giftshop@baptisthealth.net.

Parking preparation

Use the campus map to choose the correct visitor garage, emergency parking area, valet route, outpatient entrance, or specialty institute parking area.

Visitor checklist

Bring photo ID, patient room or department, phone charger, sweater, payment card, medication list, and any documents needed to support the patient’s care or discharge.

What ranking pages and simple listings often miss

Top search results may show a phone number, address, rating, or map pin, but patients need process-level information to avoid delays, wrong entrances, separate bills, and missed visitor rules.

Common listing detail Why it is incomplete What this guide adds
Address and phone A listing does not explain main entrance, Lake Pavilion night entry, ED exit, specialty institute entrances, or when to call the operator. Main line, map iframe, campus navigation, parking notes, after-9 p.m. entry rules, and department-routing advice.
24-hour status A hospital can be open 24 hours while outpatient clinics, visitor access, registration desks, and billing offices follow different schedules. Separate table for hospital access, visitor hours, billing hours, patient-experience hours, gift shop hours, and international support.
Services list Service names alone do not tell patients what to bring or which building/entrance to use. Care-area questions for cancer, heart and vascular, neuroscience, maternity, surgery, imaging, orthopedics, rehabilitation, and pediatrics.
Visitor policy General visitor hours do not explain maternity, NICU, surgery, masking, and late-night entry rules. Visitor table with unit-specific notes and call-first guidance.
Billing link Patients may receive separate facility and professional bills and may not know which office to call. Facility bill number, pricing office number, insurance contact, separate physician bill explanation, financial assistance, and Good Faith Estimate guidance.
Records link A records link does not explain when to use portal vs. formal request vs. provider transfer. Medical records workflow, portal guidance, authorization checklist, and provider-transfer preparation.

Official source checklist for this guide

Use these sources before driving, registering, visiting, requesting records, checking billing, planning surgery, or contacting patient experience.

Source What it verifies When to open it
Official Baptist Hospital page Address, main phone, 24-hour access, services, campus map, parking, visitor info, portal, records, international patient line, billing notes, pediatric emergency notes, and maternity/NICU information. Open before calling, driving, visiting, or using hospital resources.
Baptist Hospital exterior campus map Main entrance, emergency center, visitor parking garages, ED parking, specialty buildings, Lake Pavilion, Obstetrics Emergency Department, and Hilton Miami Dadeland campus location. Open before choosing an entrance or parking area.
Visitor guidelines General visitor rules, Baptist Hospital visitor hours, masking situations, visitor sickness guidance, sterile-area masking, and Patient Experience/Security management. Open before visiting a patient or bringing a support person.
Pre-registration Required pre-registration details, 24-hour pre-registration timing, Baptist Hospital of Miami program list, and pre-registration phone information. Open before a scheduled appointment, procedure, test, or surgery.
My Baptist Health Account Patient portal access for health information, medical records, results, allergies, medications, and account support. Open for portal access, records, and account support.
Medical records Online records request, mailed-record inquiry, and confidentiality/HIPAA notice. Open when requesting copies or sending records to another provider.
Billing and financial assistance Patient Financial Services phone, facility-billing support, financial assistance, collection policies, and payment resources. Open when you receive a bill or need help paying.
Patient pricing Centralized Pricing Office number, email, and price-transparency resources. Open before scheduled care when you need an out-of-pocket estimate.
Preparing for surgery Surgery journey, planning, day-before, day-of, discharge, follow-up, and home-care resources. Open before a procedure or surgery date.
FloridaHealthFinder / AHCA profile State facility profile, licensed status, AHCA file number, license number, DNV accreditation, not-for-profit status, licensed beds, NICU bed type, and state comparison resources. Open when you want government facility and license information.
Independent guide notice: USHospitalGuides.com is not Baptist Health, not Baptist Hospital of Miami, not an emergency service, and not a government agency. Use official Baptist Health links, the hospital phone number, your care team, or 911 for current medical, emergency, billing, scheduling, and visitor decisions.

Important medical and safety notice

This guide helps with contact details, maps, parking, pre-registration, visitor rules, records, billing, and patient-resource navigation. It does not replace medical advice, diagnosis, treatment, emergency evaluation, or instructions from Baptist Health clinicians.

Do not rely on online information for emergency triage. Chest pain, stroke symptoms, trouble breathing, major trauma, severe bleeding, poisoning, loss of consciousness, or other potentially life-threatening symptoms require 911 or emergency department care.

Baptist Health Baptist Hospital FAQs

These FAQs focus on address, phone number, 24-hour access, map, parking, visitor rules, emergency care, pre-registration, portal, records, billing, maternity, NICU, and patient resources.

1. What is the address for Baptist Health Baptist Hospital?
Baptist Health Baptist Hospital, also listed as Baptist Hospital of Miami, is located at 8900 North Kendall Dr., Miami, FL 33176.
2. What is the main phone number for Baptist Health Baptist Hospital?
The main hospital phone number listed by Baptist Health is 786-596-1960. Use it for operator routing, general hospital questions, visitor assistance, and after-hours nursing house supervisor requests.
3. Is Baptist Health Baptist Hospital open 24 hours?
Yes. The official Baptist Health hospital page lists Baptist Hospital as open 24 hours daily. Department hours, outpatient services, visitor access, registration desks, billing offices, and specialty clinics may follow separate schedules.
4. What are the general visitor hours at Baptist Hospital of Miami?
General visitor hours are listed from 7:00 a.m. to 9:00 p.m. After 9:00 p.m., the main lobby closes and entry/exit access follows special routing through Lake Pavilion and the Emergency Department.
5. Where should I park at Baptist Health Baptist Hospital?
Use the official campus map and your appointment instructions. The campus has multiple visitor parking garages, emergency parking, specialty institute areas, valet locations, and building entrances, including areas near Miami Cancer Institute, Miami Cardiac & Vascular Institute, Miami Neuroscience Institute, Surgery Center, Lake Pavilion, and the main hospital entrance.
6. How do I pre-register for a Baptist Hospital appointment or procedure?
Use Baptist Health’s pre-registration resource up to 24 hours before a scheduled appointment. Have appointment date, facility location, patient contact information, emergency contact, responsible party details, insurance information, Medicare or Medicaid information, and employment information ready.
7. How do I access my Baptist Health records online?
Use My Baptist Health Account for supported online access to health information, medical records, test results, allergies, medications, and account support. For formal record copies or mailed records, use the official Baptist Health medical records request process.
8. What number should I call for Baptist Health facility bill questions?
For Baptist Health facility-bill questions, call 786-596-6507. Separate bills from physicians, anesthesiologists, pathologists, radiologists, EKG readers, or other specialists may need to be handled through those provider groups.
9. Does Baptist Health Baptist Hospital have maternity, NICU, and pediatric emergency services?
Baptist Hospital lists maternity care, a Level 4 Obstetric Unit, Level 3 NICU information, neonatal intensive care, and pediatric emergency collaboration with Nicklaus Children’s Health System. Pediatric patients who require hospital admission may be transferred to Nicklaus Children’s Hospital for ongoing care.
10. Who do I contact for patient experience concerns at Baptist Hospital?
For Baptist Hospital Office of Patient Experience, call 786-596-6527 or email BHPatientExperience@BaptistHealth.net. For after-hours or Sunday assistance, call 786-596-1960 and request to speak with the Nursing House Supervisor.