Arizona General Hospital address, phone, emergency care, patient records, billing, visitor info, and location guide
Arizona General Hospital is most commonly used for the Dignity Health / CommonSpirit Arizona General hospital locations in Laveen and Mesa, plus related freestanding emergency rooms across the Phoenix metro and East Valley area.
Use this guide to find the correct hospital address and phone number, understand 24-hour emergency access, prepare for a visit, request medical records, handle billing questions, check insurance guidance, and choose the right map before driving.
Both hospital pages list 24-hour emergency access.
Acute care hospital with ER, inpatient care, lab, imaging, and surgery.
Includes inpatient rooms, emergency department, lab, radiology, and surgery.
Use Dignity Health Arizona medical records and patient portal resources.
About Arizona General Hospital
A quick explanation for patients searching a broad “Arizona General Hospital” name.
Arizona General Hospital is part of the Dignity Health / CommonSpirit Health Arizona network. The name is used for hospital locations in Laveen and Mesa and for a group of related freestanding emergency rooms that extend emergency access into nearby communities.
The two main hospital locations are not identical. The Mesa hospital is in southeast Mesa near Elliot Road and Ellsworth Road, while the Laveen hospital is near South 51st Avenue and Baseline Road. Both are listed as open 24 hours and support emergency care.
Arizona General Hospital locations, addresses, and phone numbers
Use the correct hospital location because Laveen and Mesa have separate addresses, maps, and billing-support phone numbers.
| Location | Address | Main phone | Best use |
|---|---|---|---|
| Dignity Health – Arizona General Hospital Laveen | 7171 S. 51st Avenue, Laveen, AZ 85339 | 623-584-5100 | 24-hour emergency care, inpatient rooms, surgery, digital X-ray, CT, ultrasound, laboratory, and hospital services in the Laveen / southwest Phoenix area. |
| Dignity Health – Arizona General Hospital Mesa | 9130 E Elliot Road, Mesa, AZ 85212 | 480-410-4500 | 24-hour emergency care, 50 inpatient beds, 14 ER beds, four operating/procedure rooms, lab, imaging, inpatient care, and surgical services in southeast Mesa. |
| Arizona General freestanding emergency rooms | Multiple Phoenix metro and East Valley communities | Varies by site | Emergency-room access outside the main hospitals, including sites associated with Laveen and Mesa hospitals. |
Emergency care and when to call 911
Arizona General Hospital emergency rooms are intended for urgent illness and injury, but life-threatening symptoms should start with 911.
Call 911 now
Call 911 for chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, poisoning, severe allergic reaction, seizure, or any life-threatening concern.
Use the ER
Use an Arizona General emergency room for urgent medical problems that need hospital-level evaluation, imaging, lab testing, or emergency physician care.
Bring key information
Bring ID, insurance card, medication list, allergies, medical history, emergency contact, and relevant discharge papers or test results.
Online check-in caution
If online arrival tools are available, use them only when safe. Do not wait at home for severe or rapidly worsening symptoms.
Services and specialties at Arizona General Hospital
Services vary by location, but official pages list emergency, inpatient, lab, imaging, and surgical capabilities.
Emergency medicine
24/7 emergency departments for urgent illness and injury, with board-certified emergency physicians referenced on the Laveen page.
Inpatient care
Hospital admission when continuous monitoring, treatment, medication, surgery recovery, or overnight care is needed.
Laboratory testing
Hospital lab support for emergency, inpatient, and diagnostic needs.
Radiology and imaging
Official pages reference X-ray, CT, ultrasound, and comprehensive radiology resources; Mesa’s newer CommonSpirit page also describes a diagnostic imaging range.
Surgery
Operating/procedure rooms and surgical services for urgent and scheduled surgical needs, depending on physician direction and hospital capability.
Specialty support
Official pages reference specialties such as cardiology, critical care, general surgery, gynecology, orthopedics, respiratory services, telemetry, urology, and nutritional services.
Which Arizona General Hospital location should you use?
The right location depends on address, emergency severity, your physician’s instructions, insurance, and where prior care was received.
| Situation | Better starting point | What to confirm |
|---|---|---|
| You are in Laveen or southwest Phoenix | Arizona General Hospital Laveen | Address, ER entrance, patient transfer instructions, and whether a freestanding ER is closer. |
| You are in southeast Mesa or East Valley | Arizona General Hospital Mesa | Address near Elliot Road, main phone, emergency access, inpatient availability, and specialist instructions. |
| You have a bill or record request | The exact facility listed on the paperwork | Facility name, date of service, account number, medical record number, and whether service was before or after June 19, 2022 for billing links. |
| You need an emergency room but not admission | Nearest appropriate ER or freestanding ER | Severity, distance, ambulance need, insurance network, and whether symptoms may require full hospital admission. |
| You were transferred or admitted | The receiving hospital | Room location, admitting physician, discharge instructions, records request process, and follow-up location. |
Before your visit: what to bring
Preparation helps registration, medication review, billing, and discharge planning move faster.
Visitor information and patient-room calls
Visitor access can depend on patient condition, unit rules, privacy preferences, infection prevention, and hospital policy.
Medical records and release forms
Dignity Health Arizona provides a medical-record request process for Arizona General Hospital records.
| Record need | Best route | What to prepare |
|---|---|---|
| Your own medical records | Dignity Health Arizona medical records patient online access form or release form | Photo ID, facility name, date of service, records requested, delivery method, and signature. |
| Records sent to another provider | Authorization to disclose health information | Receiving provider name, address or fax, date range, facility, and reason for release. |
| Legal, attorney, or third-party records | Requester submission portal | Authorization, legal documentation, patient identifiers, and requested date range. |
| Portal-accessible results | My Portal by Dignity Health | Login credentials and identity verification. Portal may show only a portion of the full medical record. |
| Billing records | Arizona General billing support / patient financial services | Account number, date of service, facility, insurance, and patient identification. |
Patient portal and online tools
The patient portal can help with results, appointments, health history, and some communication, but it may not replace full records requests.
Use portal for quick access
Patients may be able to view lab results, medication history, upcoming appointments, and selected health information through the secure portal.
Use records request for full files
For complete hospital records, discharge documentation, legal records, or records sent to another organization, use the formal records request process.
Use phone for urgent care
Do not use portal messaging for urgent symptoms, emergency questions, or time-sensitive discharge concerns.
Keep account details ready
Have the patient’s name, date of birth, email, phone, and visit facility ready when troubleshooting portal access.
Billing, payment links, and patient financial services
Arizona General billing can depend on the facility, date of service, and whether care was before or after a listed transition date.
| Billing need | Best starting point | What to check |
|---|---|---|
| Laveen hospital billing question | Arizona General Hospitals patient financial services | CommonSpirit contact page lists Laveen billing support at 888-987-0876. |
| Mesa hospital billing question | Arizona General Hospitals patient financial services | CommonSpirit contact page lists Mesa billing support at 888-476-0698. |
| Online bill pay | Dignity Health Arizona Pay My Bill page | Arizona General hospital bill-pay links differ for care received before or after June 19, 2022. |
| Itemized bill | Patient financial services | Ask for an itemized statement and compare it with your insurance explanation of benefits. |
| Payment arrangement | Billing support phone number for the facility | Ask about payment plans, financial assistance, charity care, discount programs, and due dates. |
Insurance accepted and coverage checks
Accepted insurance lists can change, and emergency coverage rules can differ from scheduled-care coverage.
Cost estimates, price transparency, and financial assistance
For planned services, ask about estimates before the visit. For emergency care, do not delay care because of cost concerns.
Cost estimates
Use Dignity Health / CommonSpirit estimate tools where available, and ask whether the estimate includes hospital, physician, anesthesia, lab, imaging, and follow-up charges.
Financial assistance
Dignity Health Arizona patient resources include financial assistance information. Ask early if you are uninsured, underinsured, or unable to pay.
No Surprises Act
Use the official No Surprises Act resources if you receive an unexpected bill for covered emergency or out-of-network services.
Price transparency
Standard charges do not always equal out-of-pocket cost. Insurance contracts, diagnosis, services performed, and complications can change the final bill.
Arizona General freestanding emergency rooms
Arizona General also lists multiple freestanding ERs connected to the hospital network.
The official emergency-room locations page lists freestanding ER names such as Ahwatukee, Chandler Germann, Chandler McQueen, Gilbert, Glendale Olive, Glendale Camelback, Goodyear, Mesa Baseline, Mesa Power Road, San Tan Valley, Surprise, and Tempe Rural.
| Need | Freestanding ER may help when | Main-hospital ER may be better when |
|---|---|---|
| Emergency evaluation | The freestanding ER is closest and the issue needs emergency physician evaluation, lab, imaging, or stabilization. | You already know admission, surgery, ICU-type care, or a specialist at the hospital is likely needed. |
| Imaging or lab during emergency | The ER has onsite emergency diagnostic resources appropriate for your symptoms. | Your doctor specifically directs you to Laveen or Mesa hospital for hospital-based imaging or admission. |
| Ambulance or life-threatening symptoms | Call 911 and let EMS choose the safest destination. | Do not self-drive if symptoms are severe or unstable. |
Arizona General Hospital maps and directions
Use the map that matches your facility. The Laveen and Mesa hospitals are far apart.
Arizona General Hospital Laveen
7171 S. 51st Avenue
Laveen, AZ 85339
Phone: 623-584-5100
Dignity Health – Arizona General Hospital Mesa
9130 E Elliot Road
Mesa, AZ 85212
Phone: 480-410-4500
Official source checklist
Use these official pages to confirm details before driving, requesting records, paying a bill, or choosing a facility.
| Official page | What it verifies | Use it for |
|---|---|---|
| Arizona General Hospital Laveen | Laveen address, phone, open 24 hours, emergency care, inpatient rooms, lab, radiology, and services. | Driving to or calling the Laveen hospital. |
| Dignity Health – Arizona General Hospital Mesa | Mesa address, phone, hospital size, emergency care, inpatient beds, lab, imaging, and services. | Driving to or calling the Mesa hospital. |
| Arizona General emergency room locations | Hospital and freestanding emergency-room locations across the Arizona General network. | Finding a nearby ER when Laveen or Mesa is not the closest option. |
| Dignity Health Arizona medical records | Medical-record request process, authorization forms, patient portal access, and requester portal guidance. | Requesting records for yourself, another provider, or a legal/authorized requester. |
| Dignity Health Arizona pay my bill | Online bill-pay links, mail/phone/in-person payment options, and Arizona General hospital billing routing. | Paying or reviewing an Arizona General hospital bill. |
| Dignity Health Arizona insurance information | Insurance plans accepted by Arizona hospitals and notice that the list can change. | Checking coverage before non-emergency scheduled care. |
Arizona General Hospital FAQs
Common questions about Arizona General Hospital addresses, phone numbers, emergency care, services, records, billing, insurance, and visits.