Valley Health Specialty Hospital contact, patient information, orthopedic surgery, inpatient rehabilitation, records, billing, and map
Valley Health Specialty Hospital is located at 8656 West Patrick Lane, Las Vegas, NV 89148. The hospital’s official facility listing describes it as an adult 18+ specialty facility for orthopedic services, inpatient rehabilitation, and physical therapy.
Use this guide to find the phone number, understand which services are offered, prepare for surgery or rehab admission, access Health Records Online, ask about medical records, handle billing questions, confirm insurance, and get map directions before visiting.
Las Vegas, NV 89148. Confirm entrance and appointment instructions before arrival.
Use for hospital routing, patient information, rehab questions, records routing, and department connection.
Official pages describe orthopedic surgery and inpatient rehabilitation in one location.
The facility listing describes service for adults over age 18.
Use the portal for summaries, lab results, radiology reports, medications, allergies, and discharge instructions.
Valley Health lists this number for technical or login problems with Health Records Online.
Valley Health Specialty Hospital overview
A practical contact-and-patient-information guide for adults preparing for orthopedic surgery, inpatient rehabilitation, outpatient therapy, radiology, records, billing, or family support.
Valley Health Specialty Hospital is part of The Valley Health System in Las Vegas and is associated with specialized orthopedic care and inpatient rehabilitation. It is not simply a general directory listing; patients usually search it when a surgeon, discharge planner, rehab team, case manager, insurer, or family member mentions the facility.
Before arriving, confirm whether the visit is for surgery, pre-op, inpatient rehab admission, outpatient therapy, radiology, records, billing, or a family visit. These needs may use different entrances, schedules, documents, and staff contacts.
Official Valley Health Specialty Hospital links and what to do after each opens
Use official Valley Health System pages before relying on map snippets, old directory pages, or insurance directories.
Facility information page
Open Valley Health Specialty Hospital page
- Confirm the hospital address, phone number, and service description.
- Use the directions link for map routing.
- Call the hospital before arrival if the visit is scheduled, outpatient, or rehab-related.
Rehabilitation services
- Review Valley Health’s rehab service categories.
- Confirm whether the patient is being referred for inpatient rehab, outpatient therapy, orthopedic rehab, neurologic rehab, or another program.
- Ask what physician order, insurance authorization, and clinical documentation are needed.
Health Records Online
- Enroll online or use the invitation sent after registration.
- Use it for available lab results, radiology reports, medications, allergies, procedures, care summaries, and discharge instructions.
- Call 888-252-8146 for portal login or technical help.
Medical records request
- Use this for full medical-record requests beyond portal summaries.
- Prepare patient legal name, date of birth, date range, and document type.
- For Valley Health Specialty Hospital questions, call 702-777-7100 as listed by Valley Health.
Online bill pay
- Use Valley Health’s payment page for hospital bill-pay routing.
- For suspicious billing outreach or billing questions, use Nevada Central Business Office contact instructions.
- Ask whether your bill is hospital, physician, therapy, imaging, anesthesia, or another professional charge.
Insurance plans
- Use it as a starting point only because payer contracts can change.
- Confirm coverage with your insurer’s provider directory before scheduled surgery, rehab, or therapy.
- Ask whether prior authorization, referral, inpatient rehab approval, or out-of-network review is needed.
Valley Health Specialty Hospital contact directory
Use the correct route for hospital contact, portal help, billing, insurance, medical records, emergency symptoms, and physician referral.
| Need | Phone / route | Use this for |
|---|---|---|
| Main hospital contact | 702-777-7100 | General routing, admissions, rehab questions, patient information, department connection, and medical-record questions. |
| Medical emergency | Call 911 | Life-threatening symptoms, unsafe transport, trauma, stroke signs, chest pain, overdose, or severe breathing trouble. |
| Health Records Online technical help | 888-252-8146 | Portal login problems or technical issues with Health Records Online. |
| Billing questions or suspicious outreach | 702-894-5700, press 7, or NVCBO@uhsinc.com | Nevada Central Business Office billing questions and suspicious payment communications. |
| Insurance access questions | 702-894-5700 | Managed-care access questions listed by Valley Health, but always confirm network status with your insurer. |
| Physician referral | 702-388-4888 | Valley Health physician referral when you need help finding a provider in the Valley Health network. |
Services patients commonly search for
Official Valley Health listings connect this facility with orthopedics, outpatient therapy, radiology, and rehabilitation.
| Service area | What it may involve | Before you go |
|---|---|---|
| Orthopedic surgery | Scheduled orthopedic procedures, pre-op instructions, surgeon coordination, anesthesia, recovery, and post-op therapy planning. | Confirm arrival time, fasting instructions, medication holds, driver requirement, insurance authorization, and post-op plan. |
| Inpatient rehabilitation | Hospital-level rehab after surgery, illness, injury, stroke, spinal injury, orthopedic procedure, or functional decline. | Ask whether the admission requires physician order, case-manager referral, therapy evaluation, and payer authorization. |
| Physical therapy | Mobility, strength, balance, transfer training, walking, stairs, joint replacement recovery, and functional goals. | Bring therapy orders, restrictions, assistive devices, brace instructions, and previous records if requested. |
| Occupational therapy | Daily activities, dressing, bathing, adaptive equipment, safety training, upper-extremity function, and home-readiness tasks. | Ask what clothing, brace, splint, home setup details, and caregiver information are needed. |
| Speech therapy | Swallowing, cognition, communication, memory, problem solving, and speech-language rehab when ordered. | Ask whether swallowing precautions, diet orders, or prior evaluation results should be provided. |
| Radiology | Imaging services connected with orthopedic care, rehab planning, or hospital treatment. | Ask whether you need an order, prior authorization, fasting, contrast instructions, or outside images. |
| Outpatient therapy | Follow-up therapy after discharge, surgery, injury, illness, or rehab stay. | Confirm schedule, referral, copay, therapy location, and whether your first visit is an evaluation. |
Before your visit or admission
Prepare differently for surgery, inpatient rehabilitation, outpatient therapy, radiology, or family visiting.
Orthopedic surgery patient information
Valley Health Specialty Hospital is commonly searched for orthopedic surgical care, especially when the patient is preparing for a procedure or post-op rehab plan.
Pre-op instructions
Confirm arrival time, fasting rules, medication holds, blood thinner instructions, diabetes medication plan, skin prep, and which entrance to use.
Insurance authorization
Ask the surgeon’s office and insurer whether the procedure, facility, anesthesia, implants, therapy, and rehab are authorized.
Post-op transportation
Many surgical patients need a responsible adult driver and may not be able to drive after anesthesia, pain medication, or mobility restrictions.
Rehab planning
Ask whether therapy begins inpatient, outpatient, home health, or at another facility, and whether equipment is needed before discharge.
Inpatient rehabilitation and family planning
Inpatient rehab usually involves physician oversight, nursing care, therapy goals, discharge planning, and family/caregiver coordination.
| Rehab topic | What to ask | Why it matters |
|---|---|---|
| Admission approval | “Has the rehab admission been accepted and authorized by insurance?” | Inpatient rehab may require clinical review, payer approval, and bed availability. |
| Therapy plan | “What therapy disciplines will the patient receive and what are the goals?” | Goals may include walking, transfers, stairs, dressing, bathing, swallowing, cognition, or home safety. |
| Medical restrictions | “Are there weight-bearing, brace, hip precaution, wound, fall-risk, or medication restrictions?” | Therapy plans depend on medical and surgical restrictions. |
| Family training | “Does a caregiver need to attend training before discharge?” | Caregivers may need to learn transfers, equipment, medication timing, wound precautions, or home-safety steps. |
| Discharge planning | “What is the target discharge plan: home, home health, outpatient therapy, skilled nursing, or another setting?” | Planning early can reduce delays and avoid unsafe discharge gaps. |
Outpatient therapy, radiology, and follow-up visits
Outpatient services may have different scheduling, registration, insurance, and arrival instructions from inpatient rehab or surgery.
Medical records: portal summaries, full records, radiology reports, and discharge instructions
Use Health Records Online for available summaries and the medical-records request route when a complete record or official copy is needed.
| Record needed | Best route | What to ask for |
|---|---|---|
| Discharge instructions | Health Records Online or medical records request | Discharge instructions, medication list, therapy plan, follow-up appointments, restrictions, and warning signs. |
| Surgery record | Medical records request | Operative report, anesthesia record, implant information if applicable, pathology if any, and discharge summary. |
| Rehab records | Medical records request | Therapy evaluations, progress notes, discharge functional status, physician notes, nursing notes, and discharge plan. |
| Radiology report | Health Records Online or records request | Radiology report, imaging date, image copy if needed, and recipient provider details. |
| Lab results | Health Records Online | Specific test name, collection date, result release status, and whether the care team needs follow-up. |
| Records sent to another provider | Release-of-information request | Recipient clinic, provider name, fax or secure delivery route, exact date range, and document types. |
Billing, insurance, estimates, and suspicious payment notices
Specialty hospital care can generate separate hospital, surgeon, anesthesia, therapy, imaging, lab, medication, and professional bills.
Hospital bill questions
Valley Health directs billing questions and suspicious payment communications to the Nevada Central Business Office at 702-894-5700, press 7, or NVCBO@uhsinc.com.
Insurance verification
Valley Health notes payer contracts can change. Confirm network status directly with your insurer before scheduled surgery, rehab, or therapy.
Ask for an itemized bill
If a balance is unclear, request an itemized statement and compare it with your Explanation of Benefits and any physician or anesthesia bills.
Authorization matters
Orthopedic surgery, inpatient rehab, radiology, and therapy may require prior authorization or medical-necessity review.
| Billing question | Ask this | Why it helps |
|---|---|---|
| Why did I get more than one bill? | “Is this hospital, surgeon, anesthesia, therapy, imaging, lab, or professional billing?” | Specialty surgery and rehab care can involve multiple billing entities. |
| Is the hospital in network? | “Is Valley Health Specialty Hospital in network for my plan and is prior authorization approved?” | A referral alone may not guarantee in-network coverage or authorization. |
| Do I owe this amount? | “Can you verify insurance payment, adjustment, deductible, coinsurance, copay, and remaining balance?” | The patient balance may change after insurance reprocessing. |
| I received a suspicious payment letter | “Can the Nevada Central Business Office confirm whether this bill or payment request is legitimate?” | Valley Health warns patients about suspicious payment outreach and provides a direct business-office route. |
Health Records Online: patient portal basics
Valley Health System uses Health Records Online for available hospital-based records and patient account tools.
Emergency, urgent, and non-emergency routing
Specialty hospitals and rehab facilities are not the right route for every symptom. Choose the safest route first.
| Situation | Best action | Why |
|---|---|---|
| Chest pain, stroke symptoms, severe breathing trouble, major trauma, overdose, seizure, severe bleeding | Call 911 | Emergency medical services can start care and transport to an appropriate emergency department. |
| Post-surgery danger signs | Call surgeon, hospital, or 911 depending on severity | Severe pain, fever, wound drainage, shortness of breath, chest pain, or sudden weakness may require urgent evaluation. |
| Rehab scheduling, therapy plan, records, billing, or insurance | Call Valley Health Specialty Hospital or use the proper department route | These are administrative or care-coordination needs, not emergency-response tasks. |
| Portal login or record-summary question | Use Health Records Online support | Portal support can help with login and access issues, while HIM handles full record requests. |
Valley Health Specialty Hospital map and directions
Use the hospital address for GPS, then follow facility signage and appointment instructions once near West Patrick Lane.
Valley Health Specialty Hospital
8656 West Patrick Lane
Las Vegas, NV 89148
Main phone: 702-777-7100
Arrival checklist
- Call 911 if the situation is life-threatening or transport is unsafe.
- Bring photo ID, insurance card, medication list, allergy list, referral, and authorization paperwork.
- Bring surgery instructions, therapy orders, imaging reports, braces, walker, cane, or splints if relevant.
- Confirm visitor rules and patient room information before traveling.
- Use Health Records Online after care for available summaries and discharge instructions.
Official source checklist for this Valley Health Specialty Hospital guide
Use these sources for final verification because phone routing, portal access, insurance participation, billing instructions, and records processes can change.
| Source | What it verifies | When to use it |
|---|---|---|
| Valley Health Specialty Hospital facility page | Address, phone number, adult service description, orthopedic services, outpatient therapy, radiology, and rehabilitation service links. | Use first for facility identity, contact, and map routing. |
| Valley Health rehabilitation services | Rehabilitation service categories and the facility’s role in orthopedic surgery plus inpatient rehabilitation. | Use for rehab-care context and therapy planning. |
| Health Records Online | Portal enrollment, available record summaries, portal support number, and medical-record question routing. | Use after care when patient summaries or portal access are needed. |
| Medical records request | Full-record request route, available portal-summary categories, release requirements, fees, and authorization guidance. | Use when a complete record or official copy is needed. |
| Online bill pay | Hospital bill payment routing and business-office help direction. | Use for payment questions and online hospital bill payment. |
| Insurance plans | Insurance participation context, warning that payer contracts can change, and managed-care contact route. | Use before scheduled care, then confirm with the insurer. |
Valley Health Specialty Hospital FAQs
These questions focus on address, phone, services, orthopedic surgery, inpatient rehab, records, portal access, billing, insurance, emergency routing, and what to bring.