Community Pet Hospital: Vet Care & Contact

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Veterinary Guide · Thornton CO · Pet Owner Contact Information

Community Pet Hospital contact, locations, emergency vet care, urgent care, appointments, services, pharmacy, and pet records

Community Pet Hospital is a veterinary hospital group in Thornton, Colorado, with a Washington Office for main hospital and emergency care and a Riverdale Office that operates as a wellness center.

This guide helps pet owners choose the right location, call the correct number, understand emergency hours, book an appointment, prepare records, use the app or online pharmacy, and know when to seek immediate veterinary help.

Washington: 303-451-1333 Text: 719-427-3679 Thornton, Colorado Emergency care at Washington only
Call Washington Office Official Locations Emergency Info Locations & Hours
Pet emergency? Community Pet Hospital says emergency care is available at the Washington Street location only. Call 303-451-1333 before arrival when possible. For life-threatening symptoms, severe trauma, trouble breathing, collapse, seizures, poisoning, severe bleeding, or inability to urinate, seek immediate veterinary emergency care and do not wait for an online reply.
Main emergency location Washington Office

12311 Washington St, Thornton, CO 80241.

Main phone 303-451-1333

Use for Washington Office, emergency, surgery, wellness, and urgent routing.

Text number 719-427-3679

Listed on the Washington Office page. Do not text for emergencies.

Second location Riverdale Wellness Center

12840 Holly St Suite 170, Thornton, CO 80602.

Emergency care Washington only

The official emergency page states emergency care is available at the Washington Street location only.

Core services Wellness + Surgery + Dentistry

Also includes diagnostics, urgent care, critical care, therapy, certificates, boarding, and grooming.

About Community Pet Hospital

Use this section to confirm the correct veterinary hospital before calling, driving, booking online, or requesting records.

Community Pet Hospital serves pet owners in Thornton and nearby Colorado communities through two locations. The Washington Office is the main hospital location and the only location listed by the hospital for emergency care. The Riverdale Office is described as a wellness center that performs normal veterinary services.

The hospital’s official services page shows a broad care model that includes preventive medicine, dentistry, diagnostics, surgery, emergency and critical care, holistic therapies, pet travel certificates, behavioral health support, boarding, and grooming.

Important naming note: “Community Pet Hospital” can refer to other clinics in other states. This guide focuses on the official Community Pet Hospital locations listed at cphvets.com in Thornton, Colorado.

Community Pet Hospital locations and hours

Choose the location based on your pet’s need. Emergency care is not offered at both locations.

Location Address / phone Hours and best use
Washington Office 12311 Washington St, Thornton, CO 80241
303-451-1333		 Listed for main hospital care and emergency care. Official locations page lists main hours as 7:00am–2:00am daily. Call before arrival for emergency or urgent cases.
Riverdale Office / Wellness Center 12840 Holly St Suite 170, Thornton, CO 80602 Wellness center for normal veterinary services. Official locations page lists Monday–Friday 7:30am–5:00pm, Saturday 7:30am–1:30pm, and Sunday closed. The Riverdale location page separately describes Monday/Thursday/Friday 7:30am–5:30pm, Tuesday/Wednesday 11:00am–7:00pm, Saturday 8:00am–1:00pm, and Sunday closed, so confirm current hours before visiting.
Hours check: Online hours can differ by page, holiday, staffing, emergency load, or location. Call before driving, especially for emergency care, urgent care, surgery drop-off, Saturday care, or holiday weeks.

Community Pet Hospital contact directory

Use the Washington Office phone number first when you are unsure where your pet should go.

Need Contact Use it for
Washington Office / main phone 303-451-1333 Appointments, urgent questions, emergency triage, surgery, wellness, dentistry, diagnostics, and general hospital routing.
Washington text line 719-427-3679 Non-emergency communication when appropriate. Do not use text for urgent medical symptoms.
Washington fax 303-845-5937 Record transfer, referral documents, vaccine records, lab reports, and specialist communication when requested by the hospital.
Online appointment Official locations page Choose Washington or Riverdale, then use the official booking route from the hospital website.
Online food and medicine Online store Prescription diets, approved medications, prevention refills, and pet supplies when connected to the hospital’s pharmacy process.
Pet app / portal Download app / PetPage Appointment reminders, communication, vaccine reminders, and pet-care account access if your account is supported.
Best call script: “My pet is a dog/cat named ____. Age is ____. Main symptom or visit reason is ____. It started ____. Are we supposed to go to Washington, Riverdale, urgent care, or emergency?”

Emergency and urgent veterinary care at Community Pet Hospital

The key fact is simple: Community Pet Hospital lists emergency care at the Washington Street location only.

Call first when possible

Call 303-451-1333 so the team can advise where to go, whether Washington can receive your pet, and what to do during transport.

Washington emergency location

Use 12311 Washington St, Thornton, CO 80241 for Community Pet Hospital emergency care unless staff directs you elsewhere.

Triage-based care

The official emergency page describes an ER-style process where patients are triaged as they enter and seen in order of urgency.

Riverdale is not the emergency location

The Riverdale Office is described as a wellness center and is not open for 24-hour emergencies. Call before going there with urgent symptoms.

Go now symptoms: Trouble breathing, blue/pale gums, collapse, repeated seizures, severe bleeding, toxin ingestion, bloated abdomen, severe pain, inability to urinate, heatstroke, major trauma, labor trouble, or sudden paralysis needs immediate emergency guidance.

Appointments, check-in, and choosing the right location

Book through the official site or call the hospital when the visit is urgent, complex, surgical, or location-specific.

Choose Washington or Riverdale. Use Washington for emergency-capable hospital services and Riverdale for wellness-center care when appropriate.
Call for urgent symptoms. Do not rely on an online request if your pet is painful, weak, vomiting repeatedly, injured, not eating, coughing badly, having urinary trouble, or worsening quickly.
Bring previous records. New clients should request vaccine history, medication list, lab results, imaging reports, surgery notes, and chronic-condition notes from the previous veterinarian.
Ask whether fasting is required. Surgery, sedation, bloodwork, ultrasound, dental care, and some procedures may require fasting or medication instructions.
Confirm drop-off and pickup timing. Dental, surgery, emergency, grooming, boarding, and advanced diagnostics may have different arrival and discharge instructions.
Bring safety gear. Dogs should be leashed. Cats should be in secure carriers. Bring muzzle history or anxiety information if your pet is fearful or reactive.

Veterinary services at Community Pet Hospital

The official services page lists a wide range of care. Availability may vary by doctor, location, schedule, and your pet’s condition.

Service area What it includes What to ask before booking
Wellness and preventive care Annual exams, preventive care, vaccines, parasite prevention, puppy/kitten care, senior care, and routine checkups. Which location has the soonest wellness appointment and which vaccines are due?
Dentistry Dental exams, cleanings, oral-health evaluation, and dental procedures under anesthesia when recommended. Is pre-anesthetic bloodwork required, and can I receive a written estimate?
Diagnostics Radiography, ultrasound, EKG, lab testing, allergy support, and disease detection. Which tests are available same day, and will results be sent to a specialist if needed?
Surgery Spay/neuter, soft-tissue surgery, orthopedic surgery, TPLO, and emergency surgery when appropriate. Which doctor performs the procedure, what is included in the estimate, and what are the discharge instructions?
Emergency and critical care Urgent triage, emergency treatment, critical care, and ER-style evaluation at the Washington Street location. Should I come now, call again from the car, or go to a 24/7 emergency hospital?
Laser therapy and acupuncture Noninvasive therapy support for pain, inflammation, mobility, healing, and selected chronic conditions. How many sessions are recommended, and is it appropriate for your pet’s diagnosis?
Travel certificates Domestic and international health certificates through a federally accredited veterinary practice. What destination rules, vaccine timing, microchip requirements, and USDA steps apply?
Boarding and grooming Hospitality services for pet boarding and grooming. Which vaccines, parasite prevention, check-in times, and medication instructions are required?

Washington Office: main hospital and emergency location

The Washington Office is the most important location for urgent and emergency routing.

Address
12311 Washington St, Thornton, CO 80241.
Phone
Text
719-427-3679 for non-emergency communication when appropriate.
Fax
303-845-5937 for records and document transfer when requested.
Best use
Emergency care, urgent care routing, surgery, dentistry, wellness care, diagnostics, and broader hospital services.
Before you arrive
Call first if your pet is sick, injured, critical, fearful, contagious, or may need isolation or emergency triage.

Riverdale Office: wellness center care

The Riverdale Office is useful for planned care and wellness visits, but it should not be treated as the emergency location.

Address
12840 Holly St Suite 170, Thornton, CO 80602.
Role
Community Pet Hospital describes Riverdale as a wellness center that performs normal veterinary services.
Best use
Wellness visits, vaccine updates, preventive care, normal veterinary services, and planned appointments.
Emergency limit
The Riverdale page says this location is not open for 24-hour emergencies. Call the Washington Office for urgent triage.
Hours caution
Official pages show hours in different formats. Confirm current hours before driving, especially on Tuesday, Wednesday, Saturday, or holiday weeks.

Pet medical records, vaccine history, and specialist transfers

Good records help the veterinarian treat your pet faster and avoid repeating tests unnecessarily.

Request records before a first visit. Ask your previous vet to send vaccine records, lab results, surgery history, imaging, chronic-condition notes, medication list, and allergy history.
Use the hospital’s fax or official communication route. The Washington Office lists fax 303-845-5937. Call first if you are sending large records or specialist documents.
Ask for vaccine proof early. Boarding, grooming, travel, apartments, day care, and emergency hospitals may ask for rabies, distemper, bordetella, or other vaccine documentation.
Transfer emergency records quickly. If your pet is referred to another emergency or specialty hospital, ask Community Pet Hospital how records, lab work, and imaging will be transferred.
Records script: “I need my pet’s vaccine history and complete medical record sent to ____. My pet’s name is ____, owner name is ____, and the dates of care were around ____.”

Online food, medications, refills, and pharmacy questions

The official website links an online store for pet food and medicine. Some items require veterinarian approval.

Prescription medications

Medication refills may require an active doctor-client-patient relationship, a recent exam, current lab work, or veterinarian approval.

Prescription diets

Use the online store for approved prescription diets and food. Ask the doctor before switching foods for kidney, urinary, allergy, GI, or weight conditions.

Preventive products

Flea, tick, and heartworm prevention may require weight updates, testing, and prescription approval depending on the product.

Urgent medication needs

Do not wait for online refill approval if your pet is out of seizure medication, heart medication, insulin, pain control, or other critical medicine. Call.

Billing, estimates, deposits, pet insurance, and payment planning

Veterinary costs vary by exam, testing, emergency triage, anesthesia, surgery, medications, hospitalization, and follow-up care.

Cost question What to ask Why it matters
Wellness visit Ask for exam fee, vaccine costs, parasite testing, preventives, and any new-client offers that are still active. Routine visits can include more than the exam charge.
Emergency visit Ask whether an emergency exam fee, triage fee, diagnostics, hospitalization, medications, or deposit may apply. Emergency care is often staged by urgency and treatment plan.
Surgery or dentistry Request a written estimate that includes anesthesia, monitoring, bloodwork, medications, extractions, follow-up, and possible complications. Dental and surgical costs can change when the doctor finds additional problems.
Pet insurance Ask whether the hospital provides itemized invoices and medical notes for claim submission. Most pet insurance reimburses the owner after payment rather than paying the clinic directly.
Financing Ask what payment and financing options are currently accepted before approving care. Payment options can change and may depend on approval or visit type.
Estimate note: Always ask for a current written estimate before non-emergency procedures. In an emergency, the first estimate may change as your pet is stabilized and new information is found.

Domestic and international pet travel certificates

Community Pet Hospital’s services page lists domestic and international health certificates through a federally accredited veterinarian practice.

Check destination rules first. Airlines, states, countries, military moves, and islands may have different microchip, rabies, vaccine, parasite, lab-test, and exam timing rules.
Book early. International travel certificates can require strict timing, USDA endorsement, official forms, and destination-specific documents.
Bring complete records. Bring rabies certificates, vaccine history, microchip number, travel dates, destination address, airline information, and prior lab results.
Ask which location handles certificates. Confirm whether Washington, Riverdale, or a specific doctor is needed for your travel document.

What to bring to your Community Pet Hospital visit

Preparation helps the team examine your pet safely and make faster medical decisions.

Visit type Bring this Call ahead if
Wellness exam Vaccine records, medication list, stool sample if requested, diet brand, preventives, and prior medical history. Your pet is coughing, vomiting, itchy, painful, anxious, aggressive, or may need separate handling.
Emergency or urgent care Medication bottles, toxin package if exposure happened, recent records, photos or video of symptoms, and carrier/leash. Always call first when possible so staff can prepare.
Surgery or dental Fasting confirmation, signed estimate, medication instructions, cone/e-collar if already provided, and pickup contact number. Your pet ate before anesthesia, missed medication, developed illness, or you cannot arrive at the scheduled time.
Boarding or grooming Required vaccines, feeding instructions, medications, emergency contact, behavior notes, and special-care directions. Your pet has diarrhea, coughing, skin infection, anxiety, aggression, or special medical needs.

Community Pet Hospital map and parking

Use the map for general navigation. Call the hospital if you need emergency arrival instructions, curbside help, or mobility support.

Washington Office

Community Pet Hospital
12311 Washington St
Thornton, CO 80241
Phone: 303-451-1333

Use this location for emergency care unless Community Pet Hospital staff directs you elsewhere.

Riverdale Office / Wellness Center

Community Pet Hospital Riverdale Office
12840 Holly St Suite 170
Thornton, CO 80602

Use this wellness center for normal veterinary services and planned appointments after confirming current hours.

Official source checklist for Community Pet Hospital information

Use these official links to verify details before driving, booking, or making medical decisions because hours, services, and availability can change.

Official source What it verifies When to use it
Community Pet Hospital locations Washington Office and Riverdale Office addresses, location roles, and posted hours. Use first to choose the right Thornton location.
Washington Office Washington address, phone, text, fax, services, emergency notes, doctors, and posted hours. Use for main hospital, emergency, urgent, and surgery-related routing.
Riverdale Office Riverdale wellness-center role, address, hours language, services, AAHA note, and non-24-hour-emergency note. Use for planned wellness care and normal veterinary appointments.
Emergency services Emergency care at Washington Street location only, call-first phone number, triage process, and emergency-hour details. Use before going in for urgent or emergency symptoms.
Services Wellness, vaccinations, microchipping, dentistry, diagnostics, surgery, TPLO, orthopedic surgery, laser therapy, acupuncture, emergency care, euthanasia, cremation, certificates, behavioral health, boarding, and grooming. Use to confirm whether the hospital offers the service you need.
Contact Official contact route and non-urgent communication option. Use for general questions, not emergencies.
Online food and medicine store Official online shopping route linked by Community Pet Hospital. Use for approved diets, medications, prevention, and refill-related orders.
Pet app / PetPage Official app route linked from the hospital website. Use for supported app access, reminders, and non-urgent account communication.
Independent guide notice: This website is not Community Pet Hospital, a veterinary clinic, an emergency hospital, an insurer, or a pharmacy. Always verify medical instructions, emergency availability, hours, pricing, prescriptions, records, and appointments directly with Community Pet Hospital or an emergency veterinarian.

Community Pet Hospital FAQs

These FAQs answer common pet-owner questions about Community Pet Hospital locations, contact numbers, emergency care, appointments, services, records, pharmacy, and arrival planning.

1. Where is Community Pet Hospital located?
Community Pet Hospital lists two Thornton, Colorado locations: the Washington Office at 12311 Washington St, Thornton, CO 80241, and the Riverdale Office / Wellness Center at 12840 Holly St Suite 170, Thornton, CO 80602.
2. What is the phone number for Community Pet Hospital?
The Washington Office phone number listed on the official hospital page is 303-451-1333. The Washington Office also lists a text number, 719-427-3679, for non-emergency communication when appropriate.
3. Which Community Pet Hospital location handles emergencies?
The official emergency page states that emergency care is available at the Washington Street location only. Call 303-451-1333 before arrival when possible.
4. Is the Riverdale Office an emergency hospital?
No. The Riverdale Office is described as a wellness center and the Riverdale page states it is not open for 24-hour emergencies. Use the Washington Office or another emergency hospital if your pet needs urgent emergency care.
5. What veterinary services does Community Pet Hospital offer?
The official services page lists wellness and preventive care, vaccinations, microchipping, dentistry, diagnostics, radiography, ultrasound, lab testing, surgery, TPLO, orthopedic surgery, laser therapy, acupuncture, emergency and critical care, euthanasia, cremation, travel certificates, behavioral health, boarding, and grooming.
6. Does Community Pet Hospital offer surgery?
Yes. The official services page and Washington location page list surgery services, including routine and emergency surgery. The services page also lists soft-tissue surgery, TPLO, and orthopedic surgery. Call for doctor availability and estimates.
7. Can I book an appointment online at Community Pet Hospital?
Yes. The official website includes booking links. Choose the correct location first, then use the official appointment route. Call instead of booking online if your pet has urgent or emergency symptoms.
8. How do I get my pet’s medical records from Community Pet Hospital?
Call Community Pet Hospital and ask for vaccine history, complete medical records, lab results, imaging, or referral records. The Washington Office page lists fax 303-845-5937 for document transfer when requested.
9. Does Community Pet Hospital have an online pharmacy?
Yes. The official website links to an online store for food and medicine. Prescription medications and prescription diets may require veterinarian approval, an active patient relationship, or updated exam information.
10. What should I do before taking my pet to Community Pet Hospital?
Choose the correct location, call first for urgent symptoms, bring vaccine records and medication information, use a leash or secure carrier, ask about fasting for surgery or sedation, and confirm current hours before driving.