Endeavor Health Elmhurst Hospital Emergency Room & ER Info

Elmhurst ER guide · Verified August 22, 2026

Elmhurst Hospital Emergency Department: hours, entrance, parking, doctors and ER costs

Endeavor Health Elmhurst Hospital Emergency Department is open 24 hours a day, seven days a week for emergency medical care. The ER is located at 155 E. Brush Hill Road, Elmhurst, Illinois 60126. The official emergency department page lists (331) 221-1000 as its phone number.

Elmhurst Hospital’s emergency department is a Level II trauma center, is designated by the Illinois Department of Public Health as Emergency Department Approved for Pediatrics (EDAP), and holds Joint Commission Primary Stroke Center certification.

This guide brings together the information patients and families usually need before arriving: where the ER entrance is, where to park, what happens at triage, pediatric emergency care, emergency physicians, costs and billing, financial assistance, insurance, records, visitor information and what to do after discharge.

Open 24/7 Level II Trauma Center Pediatric EDAP Primary Stroke Center Free campus parking Elmhurst, Illinois
Life-threatening emergency? Do not spend time comparing hospitals or trying to contact the ER before getting help. Call 911 for severe or potentially life-threatening symptoms such as severe chest pain, major breathing difficulty, stroke symptoms, uncontrolled bleeding, severe trauma, loss of consciousness or a serious seizure.
ER hours 24 hours / 7 days

Emergency care is available around the clock, including nights, weekends and holidays.

Official ER-page phone (331) 221-1000

This is the number displayed on Endeavor Health’s Elmhurst Hospital Emergency Department page.

ER address 155 E. Brush Hill Rd.

Elmhurst, IL 60126. Follow signs for the Emergency Department rather than the main lobby.

Trauma designation Level II

Elmhurst Hospital is listed by Endeavor Health as a Level II trauma center.

Children’s emergency capability EDAP

Illinois Emergency Department Approved for Pediatrics designation.

Stroke capability Primary Stroke Center

Joint Commission Advanced Stroke Primary Stroke Center certification.

When should you go to Elmhurst Hospital Emergency Room?

Endeavor Health recommends emergency-level care for serious or potentially life-threatening conditions rather than routine illnesses or minor injuries.

Go to the ER / call 911 for

  • Severe chest pain or chest pressure
  • Severe difficulty breathing or shortness of breath
  • Stroke signs such as sudden weakness, numbness, trouble speaking or confusion
  • Uncontrolled bleeding
  • Serious accidents or major trauma
  • Head or neck injuries
  • Loss of consciousness
  • Seizures requiring emergency evaluation
  • Sudden or severe headache
  • Severe abdominal pain
  • Suspected poisoning
  • Vision changes with concerning symptoms
  • High fever with serious symptoms
  • Fever in an infant younger than 3 months
  • Suicidal thoughts or another acute behavioral-health crisis

Immediate Care may fit better for

  • Sore throat
  • Cold or flu symptoms
  • Minor burns
  • Minor cuts that may need stitches
  • Sprains and strains
  • Minor-to-moderate infections
  • Uncomplicated urinary symptoms
  • Allergies without severe breathing problems
  • Pink eye
  • Minor fractures when you are otherwise stable

If you are uncertain whether the condition is serious, do not delay emergency evaluation when symptoms appear dangerous or are worsening rapidly.

Ambulance or drive yourself? Call 911 when the condition could worsen on the way to the hospital, moving the patient could cause further injury, severe symptoms make driving unsafe, or paramedic equipment and treatment may be needed before reaching the hospital.

Elmhurst Hospital ER address and emergency entrance

Emergency Department
Endeavor Health Elmhurst Hospital Emergency Department
Street address
155 E. Brush Hill Road, Elmhurst, IL 60126
ER-page phone
(331) 221-1000
Emergency entrance
Use the dedicated Emergency Department entrance shown on the Elmhurst Hospital campus map near the Red Parking area.
Overnight arrival
Between 9 p.m. and 5:30 a.m., Endeavor Health specifically instructs visitors to park in the Red Parking Lot and enter through the Emergency Department entrance.
Do not use the main lobby as your target when you need emergency care. Set navigation for 155 E. Brush Hill Road and then follow campus signs marked Emergency / Emergency Department.

Where to park for Elmhurst Hospital Emergency Department

Elmhurst Hospital’s main-campus parking is free.

ER parking

The official campus map places the Emergency Department entrance next to the Red Parking area. Follow the red parking and Emergency Department signage when arriving for ER care.

Overnight: 9 p.m.–5:30 a.m.

Endeavor Health specifically instructs people arriving overnight to use the Red Parking Lot and enter through the Emergency Department entrance.

Parking cost

Endeavor Health states that parking in the Elmhurst Hospital main-campus lots is free.

Valet is not ER parking

Free weekday valet is offered at several other campus entrances during limited hours, but it should not be treated as a 24-hour Emergency Department valet service.

Dropping off a seriously ill patient: follow the Emergency entrance signage first. After the patient is safely inside, the driver can follow staff directions about where the vehicle should remain.

What happens when you arrive at Elmhurst Hospital ER?

Emergency departments do not operate like scheduled doctor’s offices. Patients are prioritized according to medical urgency.

Enter through the Emergency Department entrance. If the patient is unstable, notify staff immediately. For life-threatening situations before arrival, call 911 rather than driving when ambulance care is appropriate.
Triage assesses how urgently you need care. The emergency team evaluates symptoms and vital signs. A person arriving after you may be taken back first if that patient’s condition is more critical.
Registration information is collected. Staff may ask for identification, contact information and insurance details when circumstances allow. Emergency evaluation should not be delayed just because you cannot immediately provide every document.
An emergency clinician evaluates you. Endeavor Health’s ER teams include emergency-medicine physicians, advanced practice providers, specialty-trained nurses and access to other specialists.
Testing is ordered if needed. Depending on the complaint, the visit may involve blood tests, urine testing, X-rays, CT, ultrasound, ECG, medication, monitoring or specialist consultation.
The care team decides the next step. You may be treated and discharged, kept for further observation, admitted to Elmhurst Hospital or transferred when another level/type of specialty care is needed.
ER care is based on medical urgency, not arrival order. This is why a waiting room may appear quiet while the department is still treating high-acuity patients elsewhere.

Elmhurst Hospital ER wait time and appointments

Is there a published live Elmhurst ER wait time?

Endeavor Health does not currently publish a guaranteed live wait-time figure on the Elmhurst Hospital Emergency Department location page. An ER wait time can change within minutes because ambulances, trauma activations, strokes, cardiac emergencies and other high-acuity cases receive priority.

Can you make an ER appointment?

Emergency Department visits are not normal scheduled appointments. If you need emergency care, go to the Emergency Department or call 911 when appropriate.

Can calling ahead reserve your position?

The hospital’s listed ER phone number can help with general location questions, but calling should not be treated as a reservation or a way to secure a fixed treatment time. Triage determines treatment priority after arrival.

Do not delay urgent treatment to search for the shortest ER wait. Time-sensitive conditions such as stroke, heart attack, severe bleeding and major trauma need the nearest appropriate emergency response.

Elmhurst Hospital emergency room doctors

Endeavor Health’s current public provider profiles associate the following emergency medicine physicians with the Emergency Medicine location at 155 E. Brush Hill Road, Elmhurst.

Doctor timing: the Emergency Department is open 24/7, but Endeavor Health does not publish a reliable public day-by-day ER physician rota showing which doctor works Monday, Tuesday, overnight or each particular shift. ER physicians are assigned by shift and patients are assigned according to clinical operations. The names below are verified provider profiles, not appointment schedules.
Albert Abalos, MD Emergency Medicine · Elmhurst location listed
Mark Batts, MD Emergency Medicine · Elmhurst among listed locations
Matthew Belden, MD Emergency Medicine · Elmhurst location listed
Ramin Chitsaz, MD Emergency Medicine · Board-certified · Elmhurst
Melissa Drake, DO Emergency Medicine · Elmhurst location listed
Kevin Emmerich, MD Emergency Medicine · Board-certified · Elmhurst
Timothy Fernandez, MD Emergency Medicine · Board-certified · Elmhurst
Brock Franklin, MD Emergency Medicine · Board-certified · Elmhurst
Andrew Harkins, MD Emergency Medicine · Board-certified · Elmhurst
Samuel Hayward, MD Emergency Medicine · Board-certified · Elmhurst
Daniel Jimenez, DO Emergency Medicine · Osteopathic board certification · Elmhurst
Thomas King, MD Emergency Medicine · Spanish listed · Elmhurst
Angela McCormick, MD Emergency Medicine · Board-certified · Elmhurst
Sina Memari, MD Emergency Medicine · Elmhurst and Naperville locations listed
Theresa Navarrete, MD Emergency Medicine · Board-certified · Elmhurst
Vikas Patel, MD Emergency Medicine · Board-certified · Elmhurst
Matthew Pisano, MD Emergency Medicine · Board-certified · Elmhurst
Valerie Roth, MD Emergency Medicine · Board-certified · Elmhurst
Abby Sapadin, DO Emergency Medicine · Board-certified · Elmhurst
Ameer Sharifzadeh, MD Emergency Medicine · Spanish listed · Elmhurst
Christopher Shinneman, MD Emergency Medicine · Elmhurst and Lombard locations listed
Scott Sims, MD Emergency Medicine · Elmhurst among listed locations
Aimee Vos, MD Emergency Medicine · Board-certified · Elmhurst
Daniel Vryhof, MD Emergency Medicine · Spanish listed · Elmhurst
Anita Shroff, MD Emergency Medicine · Board-certified · Elmhurst

Provider rosters change. This is a list of emergency-medicine profiles we could verify publicly for the Elmhurst emergency-medicine location at the time this guide was updated; it should not be interpreted as a guaranteed complete staffing roster for every shift.

Can you request a particular ER doctor? Emergency care is not scheduled like an outpatient visit. Staffing, acuity, patient assignment and availability determine which emergency clinician evaluates you.

Pediatric emergency care at Elmhurst Hospital

Elmhurst Hospital Emergency Department has an Illinois Department of Public Health Emergency Department Approved for Pediatrics (EDAP) designation. That designation reflects emergency-department readiness for pediatric patients.

Endeavor Health specifically identifies fever in an infant younger than 3 months as a reason for emergency evaluation. Other concerning pediatric situations include breathing difficulty, severe dehydration, seizures, serious injuries, altered responsiveness and other potentially life-threatening symptoms.

Important distinction: Elmhurst is listed as EDAP. Endeavor Health separately identifies Edward Hospital in Naperville as one of Illinois’ Pediatric Critical Care Centers. Do not describe Elmhurst as a Pediatric Critical Care Center unless the hospital’s designation changes.

Trauma, stroke and high-acuity emergency capabilities

Level II trauma

Elmhurst Hospital is listed by Endeavor Health as a Level II trauma center.

Primary Stroke Center

The Emergency Department is associated with Elmhurst Hospital’s Joint Commission Advanced Stroke Primary Stroke Center certification.

Emergency diagnostics

Endeavor Health’s emergency system provides access to advanced imaging, laboratory testing and specialist consultation according to clinical need.

Stroke warning signs

Sudden facial drooping, arm weakness, speech difficulty, balance problems or sudden vision changes may represent stroke. Call 911 rather than driving yourself when stroke is suspected.

Heart attack symptoms

Emergency symptoms can include persistent chest pressure or pain, pain spreading to the arms, jaw, back or stomach, shortness of breath, sweating, nausea, unusual weakness or lightheadedness. Call 911 for serious symptoms.

Elmhurst Hospital emergency room fees and ER cost

There is no single flat “Elmhurst ER fee” that accurately predicts every emergency visit.

Why the ER does not have one simple price

A patient’s total bill can depend on the intensity of the emergency evaluation and the services actually required. Depending on the situation, charges may involve:

Hospital / facility care

Emergency-department facility resources, nursing, treatment space and other hospital services can contribute to the hospital portion of the bill.

Professional fees

Emergency physicians and other clinicians may generate professional charges. Endeavor’s online cost-estimate information notes that professional doctor fees are not included in its standard estimate tool.

Testing & treatment

Laboratory testing, CT, X-ray, ultrasound, medications, procedures, specialist consultations and hospital admission can change the final cost substantially.

Official Elmhurst pricing data

Endeavor Health’s Price Transparency page currently provides an Elmhurst Hospital machine-readable standard-charge file effective April 1, 2026. Machine-readable files are designed to satisfy federal hospital price-transparency requirements and can be difficult for patients to interpret.

For common planned services, Endeavor Health also provides a consumer-facing cost estimator for its western-suburb hospitals, including Elmhurst Hospital.

Cost estimate phone
(630) 527-3700 for Edward Hospital / Elmhurst Hospital estimates
Online estimator
Available through Endeavor Health’s western-suburb cost-estimate tools
Important limitation
The estimate is not a guarantee of the final bill and Endeavor states professional doctor fees are not included in that estimate.
Emergency situations
Do not delay emergency treatment to obtain a price quote. The actual services needed may not be known until you are evaluated.

Insurance and emergency billing

Endeavor Health publishes an Elmhurst Hospital insurance-plan list, but participation can change and a hospital’s participation does not automatically mean every physician or service is in the same network.

For non-emergency planned care, Endeavor recommends confirming coverage directly with the insurance company using the phone number on the insurance card or the insurer’s website/app.

In an emergency: do not delay life-saving care solely to verify network status. Endeavor Health’s billing information also explains federal protections against certain surprise/balance billing situations involving emergency care or out-of-network providers at an in-network hospital.

What may appear on the bill?

Depending on the services used, you may see hospital charges and professional charges. If you have questions about whether a bill is from the hospital, an emergency physician or another professional service, contact the billing department and your insurer.

Financial assistance after an Elmhurst Hospital ER visit

Endeavor Health offers financial assistance for qualifying emergency and medically necessary care. Its current policy states that qualifying patients with household income at or below 200% of the Federal Poverty Level may receive free care. Some patients above that level or who are underinsured may qualify for additional discounts.

Financial assistance / billing phone
(866) 756-8348
Fax
(331) 221-2704
Email
financialassistance@eehealth.org
Mail applications
Edward-Elmhurst Health Financial Assistance Dept.
4201 Winfield Road
Warrenville, IL 60555
What the application may require
Employment, income, expense and asset information plus supporting records such as pay stubs, bank statements and tax forms.
Unable to pay the full bill? Contact financial assistance rather than ignoring the bill. Endeavor Health also offers payment-plan options for eligible balances.

What to bring to the ER

Bring useful information when it is readily available, but never delay emergency treatment trying to collect paperwork.

Useful items

  • Photo identification if available
  • Health insurance card if available
  • Current medication list
  • Known drug/food allergies
  • Major medical-condition history
  • Name/contact of your primary care physician
  • Emergency contact information
  • Relevant advance directive if readily accessible

For a child

  • Parent/guardian identification when available
  • Child’s medications and allergies
  • Relevant medical history
  • Recent temperature and time fever medicine was given
  • Information about what happened before the emergency
If someone is severely injured, unconscious, struggling to breathe or experiencing another life-threatening emergency, focus on calling 911 and getting care—not gathering insurance paperwork.

ER visitors, support persons and masking

Emergency Department visitor access may be adjusted for patient safety, privacy, infection precautions, room capacity, security concerns and the clinical condition of the patient. Follow the instructions provided by the ER team when you arrive.

Current masking guidance

Endeavor Health currently requires patients and visitors to mask when experiencing respiratory-virus symptoms. It also strongly recommends masking in high-risk care areas, and the health system specifically includes emergency departments in its definition of high-risk areas.

If a family member cannot remain at bedside

Ask the nurse how the department will communicate updates and whether there is an appropriate waiting area. Restrictions can differ depending on the patient’s situation.

Useful services for families waiting at Elmhurst Hospital

Free interpreters

Elmhurst Hospital provides free language interpretation by telephone, video remote interpreting and in-person interpreters.

Wi-Fi

Wi-Fi is available throughout the Elmhurst Hospital campus.

Chaplain

Chaplain support is available daily from 8 a.m.–8 p.m. at (331) 221-6530. After hours, ask your nurse or call the hospital operator to request spiritual support.

Chapel

The Walsh Wegner Chapel is located in the west lobby on the first floor.

Wildflower Café

Monday–Friday: 6:30 a.m.–7 p.m.
Weekends/holidays: 7 a.m.–6:30 p.m.

Starbucks

Mon–Sat: 6:30 a.m.–6:30 p.m.
Sun/holidays: 6:30 a.m.–3 p.m.
Nightly: 1–4:30 a.m.

Outpatient pharmacy

Elmhurst Hospital Outpatient Pharmacy is at 155 E. Brush Hill Rd., D1543. Phone: (331) 221-3500.

ATM & vending

The hospital lists ATM and vending services among its on-campus amenities.

Family spaces

Elmhurst Hospital lists family lounges with kitchens and other family-oriented spaces among its amenities.

How to get medical records after an Elmhurst ER visit

Endeavor Health offers an online medical-record request process. A particularly important current detail is that, since May 16, 2025, Elmhurst Hospital no longer accepts mail or in-person medical-record requests. Elmhurst patients should use the online request option.

Patient portal status in August 2026

As of this article’s update date, Elmhurst Hospital patients still use Edward-Elmhurst MyChart. Endeavor Health has announced that this portal will transition to MyEndeavor on November 7, 2026.

After that transition, recent care and active portal functions move to MyEndeavor, while the older Edward-Elmhurst MyChart account remains in limited/read-only use for certain historical information and pre-transition bills.

Do not use the patient portal for an emergency. Portal messages are intended for non-urgent communication. For a medical emergency, call 911 or go to the nearest emergency department.

Elmhurst Hospital ER billing questions

Hospital billing
(866) 756-8348
Monday–Thursday
8 a.m.–7 p.m.
Friday
8 a.m.–5 p.m.
Saturday & Sunday
Closed
Cost estimate line
(630) 527-3700

Endeavor Health allows online bill payment and payment-plan arrangements for qualifying balances. If a statement is unclear, ask specifically whether the charge is a hospital facility charge, physician/professional charge or another service.

Portal billing transition

For Elmhurst care before the November 7, 2026 portal conversion, patients continue using Edward-Elmhurst MyChart for applicable historical bills. Care on or after the transition date will move into MyEndeavor billing according to Endeavor Health’s announced timeline.

Elmhurst ER vs Immediate Care: where should you go?

Situation Better starting point Why
Severe chest pain ER / 911 Possible time-sensitive cardiac emergency.
Stroke symptoms 911 / ER Stroke treatment is highly time sensitive.
Major trauma ER / 911 Elmhurst is a Level II trauma center.
Uncontrolled bleeding ER / 911 May require immediate stabilization and intervention.
Severe breathing trouble ER / 911 Can become life threatening quickly.
Sore throat / simple cold Immediate Care Usually does not require emergency-level resources.
Minor cut needing stitches Immediate Care Endeavor Immediate Care treats minor lacerations.
Simple sprain Immediate / Orthopaedic Immediate Care Designed for non-life-threatening musculoskeletal injuries.
Fever in infant under 3 months ER Endeavor specifically lists this as an emergency concern.
Immediate Care can be less expensive than an ER for minor problems, but cost should not delay emergency treatment when symptoms suggest a serious or life-threatening condition.

Elmhurst Hospital emergency and patient-service contacts

Need Number / route Use
Life-threatening emergency 911 Ambulance / emergency response
Elmhurst Hospital Emergency Department (331) 221-1000 Number displayed on the official ER location page
Hospital billing (866) 756-8348 Hospital bill questions and financial-assistance route
Cost estimate (630) 527-3700 Elmhurst / Edward cost-estimate assistance
Financial assistance fax (331) 221-2704 Financial-assistance documentation
Patient Experience (331) 221-1115 Elmhurst Hospital patient experience / grievance concerns
Chaplain (331) 221-6530 Spiritual/emotional support, daily 8 a.m.–8 p.m.
Outpatient pharmacy (331) 221-3500 Elmhurst Hospital Outpatient Pharmacy

Elmhurst Hospital Emergency Department map

Use this map for the hospital campus, then follow on-site signs to the Emergency Department entrance and Red Parking.

Emergency Department: 155 E. Brush Hill Road, Elmhurst, IL 60126. The hospital campus map marks the Emergency Entrance next to the Red Parking area. Between 9 p.m. and 5:30 a.m., Endeavor Health specifically directs arrivals to the Red Parking Lot and Emergency Department entrance.

Elmhurst Hospital Emergency Room FAQs

1. Is Elmhurst Hospital Emergency Room open 24 hours?
Yes. Endeavor Health emergency care is available 24 hours a day, seven days a week, including at Elmhurst Hospital Emergency Department.
2. What is the Elmhurst Hospital ER phone number?
The official Elmhurst Hospital Emergency Department location page lists (331) 221-1000.
3. Where is the Elmhurst Hospital emergency entrance?
The Emergency Department is at 155 E. Brush Hill Road, Elmhurst, IL 60126. The official campus map marks a dedicated Emergency Entrance beside the Red Parking area.
4. Where should I park for the Elmhurst ER?
Elmhurst Hospital offers free main-campus parking. The campus map shows Red Parking next to the Emergency Department. For overnight arrivals between 9 p.m. and 5:30 a.m., Endeavor specifically instructs visitors to park in the Red Parking Lot and use the Emergency Department entrance.
5. Is Elmhurst Hospital a trauma center?
Yes. Endeavor Health lists Elmhurst Hospital Emergency Department as a Level II trauma center.
6. Does Elmhurst Hospital ER treat children?
Yes. Elmhurst Hospital Emergency Department holds the Illinois Department of Public Health Emergency Department Approved for Pediatrics (EDAP) designation.
7. How much does an Elmhurst Hospital emergency room visit cost?
There is no single flat ER price. The cost depends on the emergency evaluation and any physician care, laboratory tests, imaging, medications, procedures or hospital admission required. Endeavor’s Elmhurst price-transparency file is effective April 1, 2026, and its western-suburb estimate line is (630) 527-3700.
8. Can I make an appointment at Elmhurst Hospital Emergency Department?
Emergency care is not scheduled like an outpatient physician visit. If you need emergency treatment, go to the ER or call 911 when appropriate. Patients are treated according to medical urgency.
9. How do I get records from an Elmhurst ER visit?
Elmhurst Hospital patients should use Endeavor Health’s online medical-record request process. Endeavor states that Elmhurst Hospital stopped accepting mail and in-person medical-record requests on May 16, 2025.
10. Does Elmhurst Hospital offer financial assistance for ER bills?
Yes. Endeavor Health provides financial assistance for qualifying emergency and medically necessary care. Its current policy provides free care for qualifying patients at or below 200% of the Federal Poverty Level, with additional discounts potentially available for some other uninsured or underinsured patients. Call (866) 756-8348 for assistance.

How this guide was verified

Operational information was checked against current Endeavor Health location pages, emergency-care guidance, Elmhurst Hospital campus information, the official campus map, provider profiles, billing information, price-transparency data, financial assistance policies and medical-record instructions.

Official links are included primarily where the reader must perform an action—such as requesting records, checking a cost estimate or viewing the campus map—rather than forcing the reader to leave this guide to find basic information.