Allen Veterinary Hospital: Vet Care & Contact

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Allen, Texas veterinary guide · checked August 22, 2026

Allen Veterinary Hospital: vets, hours, appointments, emergency care, surgery and pet services

Allen Veterinary Hospital is a long-established small-animal veterinary practice in Allen, Texas. The hospital has moved into a newer facility at 851 E. Main St., Suite A, Allen, TX 75002, where it provides preventive care, sick-pet visits, surgery, dentistry, radiology and in-house laboratory services.

The hospital primarily treats dogs and cats. Selected veterinarians also see rabbits, pocket pets and birds, but owners of those species should call before traveling because not every veterinarian treats them.

This guide includes the current address, phone, weekday and Saturday hours, veterinarian names, appointment timing, emergency instructions, new-client process, surgery drop-off time, dental care, diagnostic services, payment rules, boarding information and what to do when an exact examination or procedure fee is not posted online.

851 E. Main St. Suite A 972-727-8383 Mon-Fri 8 a.m.-6 p.m. Sat 8 a.m.-noon Sunday closed Dogs, cats + selected exotics
Important address update: Allen Veterinary Hospital has moved to 851 E. Main St., Suite A. Some older web pages and records may still show the former 803 E. Main St. location. Use the current 851 E. Main St. address when navigating.
Pet emergency? During Allen Veterinary Hospital’s normal office hours, call 972-727-8383 immediately. When the hospital is closed, its official after-hours instructions direct pet owners to the Emergency Animal Hospital of Collin County, 10225 Custer Rd., Plano, TX 75025, phone 214-547-9900. That emergency hospital is open 24/7/365.
Current address 851 E. Main St., Suite A

Allen, TX 75002.

Call or text (972) 727-8383

Appointments, sick pets, emergencies and service questions.

Email avethospital@gmail.com

General hospital contact.

Weekday hours 8 a.m.-6 p.m.

Monday through Friday.

Saturday 8 a.m.-12 p.m.

Sunday is closed.

Fax (972) 727-6181

For records/forms when requested by the hospital.

Allen Veterinary Hospital hours

The front-door opening time, veterinarian arrival and first appointment time are not the same.

Day / service Current timing What it means
Monday 8 a.m.-6 p.m. Regular veterinary appointments.
Tuesday 8 a.m.-6 p.m. Regular veterinary appointments.
Wednesday 8 a.m.-6 p.m. Regular veterinary appointments.
Thursday 8 a.m.-6 p.m. Regular veterinary appointments.
Friday 8 a.m.-6 p.m. Regular veterinary appointments.
Saturday 8 a.m.-12 p.m. Shorter weekend schedule.
Sunday Closed Use after-hours emergency instructions if urgent.
Surgical drop-off Doors open at 7:30 a.m. For pets already scheduled for surgery.
Doctors & technicians arrive 8:15 a.m. Do not assume a veterinarian is available at 7:30 a.m.
First appointments 8:30 a.m. Current published appointment-start time.
If your pet is sick late in the day, call before driving over. Appointment capacity and the time needed for diagnostics can affect whether the case can be safely handled before closing.

How to make an appointment

The practice is accepting new clients, but its online appointment portal is currently not booking appointments.

Appointment number (972) 727-8383

Call or text the hospital directly.

Call or text 972-727-8383. The hospital currently asks clients not to rely on the online appointment portal.
Tell staff what type of pet you have. Mention whether the patient is a dog, cat, rabbit, bird or pocket pet.
Describe the reason for the visit. State whether you need a wellness exam, vaccine visit, sick-pet evaluation, dental consultation, surgery follow-up or another service.
Tell staff if the problem seems urgent. Do not simply request the next routine appointment for breathing difficulty, collapse, major bleeding or another possible emergency.
Ask which veterinarian can treat your pet. This matters especially for rabbits, pocket pets and birds because only selected doctors see those species.
Confirm the price or estimate. Examination and procedure prices are not published as a current public fee schedule.
Call 972-727-8383 Current appointment instructions

Emergency and after-hours veterinary care

Allen Veterinary Hospital is not a 24-hour animal emergency hospital.

During normal office hours

Allen Veterinary Hospital tells clients with a pet emergency to call 972-727-8383 right away. Staff can tell you whether to come directly to the hospital or whether the pet needs a dedicated emergency facility.

When Allen Veterinary Hospital is closed

Official after-hours referral Emergency Animal Hospital of Collin County

10225 Custer Rd., Plano, TX 75025
Phone: 214-547-9900
Open: 24/7/365

Signs that need urgent veterinary attention

Go urgently / call emergency hospital

  • Difficulty breathing or stopped breathing
  • Blue, unusually red or discolored gums/tongue
  • Sudden collapse
  • Unresponsiveness
  • Major wound or uncontrolled bleeding
  • Serious trauma
  • Seizure, particularly a first seizure or prolonged/repeated seizures
  • Known toxin or poison ingestion
  • Severe reaction after an insect or snake bite

Call before deciding to wait

  • Repeated vomiting
  • Persistent diarrhea
  • Marked lethargy
  • Sudden significant pain
  • Foreign-object ingestion
  • Acute swelling
  • Bite wounds
  • Rapid worsening of a known illness
If you are uncertain whether the problem can wait, call a veterinary professional. Do not wait for an online appointment request to be answered during an emergency.
Call after-hours ER: 214-547-9900 Emergency instructions

Veterinarians at Allen Veterinary Hospital

The hospital’s current public team information identifies four veterinarians.

Doctor schedules: the hospital does not publish a dependable day-by-day appointment roster for each veterinarian. Call 972-727-8383 if you want a specific doctor.
Veterinarian Background / clinical information Schedule
Alan Coffman, DVM Practice owner. Graduate of Oklahoma State University College of Veterinary Medicine. He took ownership of Allen Veterinary Hospital in 2010 after working with the practice for many years. Individual weekday schedule not publicly posted; call hospital.
J. Brian Shiplov, DVM Louisiana State University School of Veterinary Medicine graduate. Joined Allen Veterinary Hospital in 2007. His public bio notes particular interest in clinical pathology and surgery. Call 972-727-8383 for current appointment days.
Hailey Swager, DVM Joined the practice in 2022 after graduating from the University of Illinois College of Veterinary Medicine. Individual schedule not publicly posted.
Chung-Hsuan Yu, DVM Joined Allen Veterinary Hospital in 2022. Graduate of Tuskegee veterinary school with prior veterinary practice experience in several U.S. cities. Call for current availability and species accepted.
The practice homepage describes its team as three full-time veterinarians plus one consultant veterinarian, while its current staff page lists the four doctors above. The public site does not clearly identify which doctor currently holds the consultant role.

What animals does Allen Veterinary Hospital treat?

Dogs and cats are the core patients, with limited care for selected other companion animals.

Dogs Yes

Routine, medical, dental, surgical and diagnostic care.

Cats Yes

Routine, medical, dental, surgical and diagnostic care.

Rabbits Selected vets

Call before booking.

Pocket pets Selected vets

Confirm species and doctor when scheduling.

Birds Selected vets

Call first because not every doctor sees avian patients.

Other exotic pets Confirm first

The hospital does not publish a blanket list beyond the species above.

Do not assume reptiles or every exotic species are accepted simply because the practice treats some non-dog/cat pets. Give the exact species when calling.

Veterinary services offered

Allen Veterinary Hospital combines routine preventive care with medical, surgical and diagnostic services.

Puppy & Kitten Exams

Initial health examination and preventive-care planning.

Annual Wellness Exams

Head-to-tail physical examinations and preventive recommendations.

Vaccinations

Immunizations based on the pet’s age, health and risk factors.

Senior-Pet Care

Geriatric evaluations for aging pets.

Sick-Pet Visits

Evaluation and treatment of illness during office hours.

Small-Animal Medicine

Medical care primarily for dogs and cats.

Soft-Tissue Surgery

Surgical procedures performed by the veterinary team.

Orthopedic Surgery

Orthopedic procedures are listed among hospital services.

Dentistry

Dental evaluation and treatment.

Radiology

On-site X-ray/diagnostic imaging services.

In-House Laboratory

Diagnostic testing without sending every test to an outside laboratory.

Referral

Advanced or specialty cases may be referred when appropriate.

Wellness exams, vaccines and senior-pet visits

Preventive examinations are designed to find problems before they become emergencies.

What happens during an annual exam?

Allen Veterinary Hospital describes its routine checkup as a head-to-tail physical examination. The veterinarian can review your pet’s vaccination needs, diet, behavior changes, mobility, dental condition and other health concerns.

Bring this information

  • Previous veterinary records if this is the first visit
  • Vaccination history
  • Current medications and supplements
  • Known allergies or prior drug reactions
  • Recent changes in appetite, drinking or bathroom habits
  • Behavior or mobility changes
  • A list of questions for the veterinarian

Senior pets

Geriatric evaluations are an explicitly listed hospital service. Your veterinarian may recommend diagnostic testing based on the pet’s age, history and physical examination rather than using a one-size-fits-all test package.

Pet surgery and surgical drop-off

The hospital performs small-animal soft-tissue and orthopedic surgery.

Scheduled surgery drop-off Doors open at 7:30 a.m.

Veterinarians and technicians arrive at approximately 8:15 a.m.

Before surgery, confirm

  • Exact drop-off date
  • Fasting instructions
  • Whether morning medications should be given
  • Expected procedure and anesthesia plan
  • Whether pre-anesthetic bloodwork is recommended
  • Estimated total cost
  • Expected pickup time
  • Post-operative medication and activity restrictions

The hospital notes that pets undergoing anesthesia may need additional diagnostic testing, particularly when they are very young, elderly or ill.

Never substitute generic fasting instructions from the internet for the instructions provided for your pet. Puppies, kittens, diabetic pets and animals with certain diseases may need individualized directions.

Dental care and cleaning

Dental work is one of Allen Veterinary Hospital’s listed services.

During a routine physical examination, the veterinarian may evaluate your pet’s teeth and gums and recommend a professional dental cleaning when appropriate.

The practice notes that poor dental health can contribute to tooth loss, making preventive dental assessment an important part of routine veterinary care.

Ask before scheduling a dental procedure

  • Does the quote include the pre-operative examination?
  • Is bloodwork included?
  • Is anesthesia included?
  • Are dental X-rays included?
  • How are extractions priced if needed?
  • Are take-home medications included?
  • What happens if unexpected dental disease is found?

Radiology and in-house laboratory testing

Diagnostic testing can help the veterinarian investigate illness before deciding on treatment.

Radiology

X-ray/radiology is listed as an in-hospital service and may be recommended for injury, orthopedic disease or certain internal medical problems.

In-House Laboratory

The hospital has in-house laboratory capability for diagnostic evaluation. Some specialized tests may still require an outside laboratory.

Not every sick pet automatically needs X-rays or bloodwork. The veterinarian decides which tests are useful based on the history and physical examination.

Allen Veterinary Hospital exam fees and prices

The official website does not currently publish a complete dollar-price list for exams, vaccines, dental work or surgery.

Do not rely on an old review or third-party price list. Veterinary prices can change and procedure estimates depend on the individual animal. Call 972-727-8383 for the current fee before booking when cost is important.
Service people commonly price-check Public current fee? What to ask for
Routine exam No current official dollar amount published Ask for the examination/office-visit fee.
Sick-pet exam No fixed public price Ask about exam fee plus likely diagnostic costs.
Vaccines No public vaccine price list Ask for exam + individual vaccine prices.
Puppy/kitten visit No package price published Ask what vaccines, parasite testing and preventive products are included.
Dental cleaning No universal price published Request an estimate covering anesthesia, diagnostics and possible extractions.
Soft-tissue surgery Procedure-specific Request a written estimate before the scheduled procedure.
Orthopedic surgery Procedure-specific Ask what diagnostics, implants, anesthesia, medication and follow-up are included.
X-rays / laboratory tests No public current fee schedule Ask for each recommended test before approving non-emergency diagnostics.

How to control an unexpected veterinary bill

  1. Ask for the examination fee when booking.
  2. Tell staff if you have a budget limit.
  3. Ask for an estimate before non-emergency diagnostics or procedures.
  4. Ask what is essential now versus what can safely be staged.
  5. Ask staff to contact you before exceeding the approved estimate during a procedure.

Payment methods and billing policy

Allen Veterinary Hospital expects payment when veterinary services are provided.

Cash Accepted

Payment due when services are rendered.

Checks Accepted

Current website lists checks among accepted methods.

Debit / Credit Accepted

Visa, Mastercard, Discover and American Express are listed.

The hospital says it does not bill clients later. Payment is expected when services are rendered. If you need to know whether another financing option is currently available, ask the office directly rather than assuming it is offered.

New-client registration

New clients are currently welcome.

Call or text for an appointment. Use 972-727-8383 because the online booking portal is currently paused.
Complete the new-patient registration form. The official site provides a printable required form.
Bring previous medical records. Vaccination and treatment history helps prevent unnecessary repeat services.
Bring medication information. Include medication names, strength, dose and how often they are given.
Keep dogs leashed and smaller pets securely contained. Use an appropriate carrier for cats, rabbits, birds and pocket pets.
New-patient form

Boarding, daycare and grooming

The current hospital website directs clients to an adjacent boarding partner for these services.

Although boarding appears in Allen Veterinary Hospital’s service list, its dedicated boarding page currently directs clients to ACE Pet Resort for boarding, daycare and grooming.

The hospital page currently advertises a 10% discount for Allen Veterinary Hospital clients. Confirm the discount and current boarding requirements before reserving because policies and rates can change.

Before boarding, ask about

  • Required vaccines
  • Parasite-prevention rules
  • Medication administration
  • Drop-off and pickup times
  • Emergency veterinary authorization
  • Food and feeding instructions
  • Current nightly/daycare rates
  • Whether the AVH client discount still applies
Official boarding information

Pet medical records, vaccine records and transferring vets

Call the hospital directly when you need a copy of your pet’s record or need another clinic to send information.

Phone / text (972) 727-8383

Ask about vaccine records or medical-record transfer.

Fax (972) 727-6181

Use when the hospital instructs you to fax records.

Useful records to keep

  • Rabies certificate
  • Vaccination dates
  • Laboratory results
  • Imaging reports
  • Surgery reports
  • Medication history
  • Allergy or drug-reaction history
  • Chronic-condition records

Allen Veterinary Hospital specifically recommends keeping a simple pet-health journal that tracks veterinary visits, vaccinations and meaningful behavioral or dietary changes.

New facility: what changed?

The hospital has moved from its long-time former location into a larger facility on East Main Street.

Exam rooms 14

The new building includes 14 exam rooms.

Waiting area Larger

The practice reports a larger waiting area for clients and pets.

Parking Improved

The hospital specifically notes improved parking at the new facility.

Allen Veterinary Hospital has served the Allen community since January 1986.

Before your vet visit: practical checklist

Routine appointment

  • Confirm the current 851 E. Main St. address
  • Call or text instead of relying on online booking
  • Bring previous veterinary records
  • Bring vaccination history
  • Bring medication list
  • Write down symptoms/questions
  • Ask for the current exam fee
  • Use leash/carrier appropriate for the species

Sick or injured pet

  • Call before arriving
  • Explain symptoms clearly
  • Say when symptoms started
  • Report toxin or foreign-object exposure
  • Bring medication/container information if relevant
  • Ask whether Allen Vet or the 24-hour ER is appropriate
  • Do not wait for online messages during an emergency

Allen Veterinary Hospital map and directions

Use the new 851 E. Main Street address rather than the former 803 E. Main Street location.

Allen Veterinary Hospital: 851 E. Main St., Suite A, Allen, TX 75002.
Phone: 972-727-8383.
From Central Expressway/I-75, the hospital’s directions route drivers east from the McDermott/Main Street area, beyond Jupiter Road.

Allen Veterinary Hospital FAQs

Answers to the questions pet owners commonly need before calling or visiting.

1. What is the current address of Allen Veterinary Hospital?
Allen Veterinary Hospital is now at 851 E. Main St., Suite A, Allen, TX 75002. Some older material may still display the former 803 E. Main St. address, so use the new 851 E. Main St. location.
2. What is Allen Veterinary Hospital’s phone number?
Call or text 972-727-8383. The hospital’s fax number is 972-727-6181 and its published email is avethospital@gmail.com.
3. What are Allen Veterinary Hospital’s hours?
The hospital is open Monday-Friday from 8 a.m.-6 p.m., Saturday from 8 a.m.-noon and closed Sunday. Doors open at 7:30 a.m. for scheduled surgical drop-offs, doctors and technicians arrive around 8:15 a.m., and normal appointments begin at 8:30 a.m.
4. Does Allen Veterinary Hospital take emergencies?
During normal office hours, the hospital tells clients with a pet emergency to call 972-727-8383 immediately. Allen Veterinary Hospital is not open 24 hours. When it is closed, its after-hours referral is Emergency Animal Hospital of Collin County in Plano, phone 214-547-9900, which is open 24/7.
5. Which veterinarians work at Allen Veterinary Hospital?
The current official team page lists Alan Coffman, DVM; J. Brian Shiplov, DVM; Hailey Swager, DVM; and Chung-Hsuan Yu, DVM. Individual doctor schedules are not publicly posted, so call if you want to see a specific veterinarian.
6. Does Allen Veterinary Hospital treat rabbits or birds?
Yes, selected veterinarians treat rabbits, pocket pets and birds. Dogs and cats are the hospital’s primary patients. Call 972-727-8383 with the exact species before booking because not every veterinarian treats these animals.
7. How much is an exam at Allen Veterinary Hospital?
The hospital does not currently publish a complete public fee schedule for examinations, vaccines, dental work, X-rays or surgery. Call 972-727-8383 for the current exam fee and request an estimate before non-emergency procedures.
8. Does Allen Veterinary Hospital accept new clients?
Yes. The hospital currently welcomes new clients. However, its online appointment portal is temporarily not booking appointments, so new and existing clients should call or text 972-727-8383. A new-patient registration form is available on the official website.
9. What payment methods does Allen Veterinary Hospital accept?
The hospital accepts cash, checks, debit cards and major credit cards including Visa, Mastercard, Discover and American Express. Payment is expected when services are rendered, and the hospital states that it does not bill clients later.
10. Does Allen Veterinary Hospital offer boarding?
The hospital’s current boarding page directs clients to its adjacent boarding partner for boarding, daycare and grooming and advertises a 10% discount for Allen Veterinary Hospital clients. Confirm current rates, vaccination requirements and the discount before reserving.

Official information used for this guide

Address, hours, appointment instructions, veterinarian names, pet species, services, payment rules and boarding information were checked against the current Allen Veterinary Hospital website. The 24-hour after-hours emergency destination was also checked against the current Emergency Animal Hospital of Collin County website.