Atlantic General Hospital Berlin MD: current phone, ER, doctors, appointments, billing and patient information
Atlantic General Hospital in Berlin, Maryland is now officially named TidalHealth Atlantic. The hospital joined the TidalHealth system in 2025 and adopted the TidalHealth Atlantic name in March 2026. The hospital remains at 9733 Healthway Drive, Berlin, MD 21811, and its main number remains 410-641-1100.
For patients, the most important 2026 changes are the new TidalHealth name, transition to the Epic electronic health record and TidalHealth MyChart, and TidalHealth billing for new services. The hospital, emergency services and local clinical teams continue operating in Berlin.
This guide gives the information patients commonly need without making them open a dozen hospital pages: current contact numbers, Emergency Department access, appointment routing, named doctors, nearby specialty-clinic hours, medical testing, cancer care, surgery, pharmacy, medical records, billing, financial assistance, visitor information, parking guidance and a campus map.
Formerly Atlantic General Hospital.
General information and department routing.
Berlin, MD 21811.
The hospital and emergency services operate around the clock.
Health Information Management for the Berlin hospital.
Patient questions, concerns and assistance.
Start here: what do you need from Atlantic General / TidalHealth Atlantic?
Is Atlantic General Hospital now TidalHealth Atlantic?
Yes. Atlantic General Hospital became part of TidalHealth in 2025. On March 4, 2026, TidalHealth announced that Atlantic General Hospital in Berlin would operate under the new name TidalHealth Atlantic.
| What changed? | Current situation |
|---|---|
| Hospital name | Atlantic General Hospital → TidalHealth Atlantic |
| Health system | Hospital is now part of TidalHealth. |
| Hospital address | Still 9733 Healthway Drive, Berlin, MD 21811. |
| Main phone | Still 410-641-1100. |
| Patient portal | Former AGH locations now use Epic MyChart. |
| Medical teams/services | TidalHealth described the rebrand as a name/integration change without disruption in care. |
| New-service billing | Services from March 2026 forward transition to TidalHealth billing. |
Atlantic General Hospital Berlin MD phone numbers
| Need | Phone | When to use it |
|---|---|---|
| Main Hospital | 410-641-1100 | General information, operator and hospital department routing. |
| Medical Records / HIM | 410-641-9614 | Hospital medical-record requests and questions. |
| Patient Experience | 410-641-9654 | Patient concerns, feedback and assistance. |
| Medical Testing Scheduling | 410-641-9714 | Hospital diagnostic-test scheduling. |
| Patient Financial Services | 1-877-729-7762 | Current TidalHealth Atlantic cost/billing information. |
| Atlantic billing transition questions | 866-905-2100 | Number published during the 2026 Atlantic-to-TidalHealth billing transition. |
| Financial Assistance | 410-912-6957 | Applications and financial-counseling help, M-F 8 a.m.-5 p.m. |
| MyChart Support | 410-543-7450 | Login, activation, proxy access and technical help. |
| General Surgery, Berlin | 410-641-9568 | Surgical consultations and bariatric/general surgery. |
| Cancer Center | 410-629-6888 | Cancer care and radiation-oncology center. |
| Neurology | 410-641-4765 | Berlin/Ocean Pines neurology appointments. |
| Skin Cancer Clinic | 410-641-4765 | Skin-cancer evaluation and treatment. |
| Wound Care | 410-629-6863 | Non-healing and complex wound care. |
| Endoscopy | 410-629-6800 | GI endoscopy procedures and scheduling. |
| Cardiology, Ocean Pines/Berlin | 410-912-6726 | Cardiology and electrophysiology appointments. |
| Rheumatology, Berlin | 410-912-6933 | Arthritis, autoimmune and rheumatologic care. |
| Community Pharmacy | 410-641-1100 | Hospital-campus TidalHealth Community Pharmacy. |
Atlantic General Hospital Emergency Department: is it open 24 hours?
Hospital and emergency care are available day and night.
Berlin, MD 21811.
Call 911 for a life-threatening emergency.
Atlantic General Hospital historically operated a 24-hour Emergency Department, and current TidalHealth hospital listings continue to show TidalHealth Atlantic as open 24/7.
Emergency patients are not seen strictly first-come, first-served
As at other hospital emergency departments, patients are assessed according to medical urgency. Someone who arrives later may be treated first if the condition is more serious.
Use an Emergency Department for problems such as
- Severe chest pain or possible heart attack.
- Stroke symptoms.
- Severe breathing difficulty.
- Loss of consciousness.
- Major injury or uncontrolled bleeding.
- Severe allergic reaction.
- Seizure with emergency features.
- Severe abdominal pain with serious symptoms.
- Other potentially life-threatening conditions.
Emergency Department visitors
TidalHealth’s current system visitor rules allow two support persons with a patient in the Emergency Department, with exceptions when clinically necessary.
How to make an appointment
The hospital does not use one appointment number for every physician office. Most routine specialist appointments are scheduled through the individual practice.
Doctors and specialists serving the Berlin / Atlantic General campus
TidalHealth’s current Berlin-area pages identify the physicians below in major specialties commonly associated with hospital care.
| Provider | Specialty | Berlin-area office / phone | Published appointment information |
|---|---|---|---|
| Matthew Folstein, MD, FACS | General Surgery / Robotic Surgery | General Surgery, Berlin 410-641-9568 |
Currently listed as accepting new patients; practice M-F 8 a.m.-4:30 p.m. |
| Xin Zhong, MD | General Surgery / Bariatric Surgery | General Surgery, Berlin 410-641-9568 |
Currently listed as accepting new patients; exact doctor session varies. |
| Alae Zarif, MD | General Surgery / Breast Surgery | General Surgery, Berlin 410-641-9568 |
Berlin/Ocean Pines surgical provider; confirm current appointment availability. |
| Rabindra Paul, MD | Cancer Care / Hematology-Oncology | Burbage Cancer Center 410-629-6888 |
Currently listed as accepting new patients; cancer center M-F 8 a.m.-4:30 p.m. |
| Manoj Jain, MD | Radiation Oncology | Burbage Cancer Center 410-629-6888 |
Board-certified radiation oncologist; Berlin cancer-center schedule by appointment. |
| Evan Selsky, MD, FACC | Cardiology | 11107 Cathage Rd., Suite 201 410-912-6726 |
Currently listed as accepting new patients; cardiology office M-F 8 a.m.-4:30 p.m. |
| Dennis Chodnicki, MD | Cardiology / Internal Medicine | 11107 Cathage Rd., Suite 201 410-912-6726 |
Currently listed as accepting new patients; exact physician days vary. |
| Christopher Brancato, MD | Cardiology | 11107 Cathage Rd., Suite 201 410-912-6726 |
Currently listed as accepting new patients. |
| Joseph Cinderella, MD | Cardiology | 11107 Cathage Rd. 410-912-6726 |
Berlin/Ocean Pines cardiology provider; appointment-specific schedule. |
| Jeremy Gill, MD | Neurology | 9714 Healthway Dr. 410-641-4765 |
Currently listed as accepting new patients in Berlin/Ocean Pines. |
| Robert Davis, MD | Skin Cancer Care | 9714 Healthway Dr. 410-641-4765 |
Skin Cancer Clinic M-F 8 a.m.-4:30 p.m.; exact physician session varies. |
| Barbara Nazelrod, CRNP | Skin Cancer Care / Plastic Surgery support | 9714 Healthway Dr. 410-641-4765 |
Currently listed as accepting new patients. |
| David Wanalista, DO | Rheumatology / Internal Medicine | 11107 Cathage Rd., Suite 104 410-912-6933 |
Accepting new patients; practice Mon-Thu 7:30 a.m.-4:30 p.m. |
| Thomas Beck, DO | Orthopedics | TidalHealth Orthopedics, Berlin/Ocean Pines | Currently listed as accepting new patients; call the orthopedic office for location/date. |
| Tammy Donoway, DO | Family Practice | Primary Care, Berlin 410-912-6710 |
Currently listed as accepting new patients; office M-F 8 a.m.-4:30 p.m. |
| Scott Sweeney, DO | Family Practice | Primary Care, Berlin 410-912-6710 |
Currently listed as accepting new patients. |
Berlin specialty clinic hours and locations
| Service | Address | Phone | Current published hours |
|---|---|---|---|
| TidalHealth Atlantic Hospital | 9733 Healthway Dr. | 410-641-1100 | 24/7 |
| General Surgery, Berlin | 10231 Old Ocean City Blvd., Suite 207 | 410-641-9568 | M-F 8 a.m.-4:30 p.m. |
| John H. “Jack” Burbage Jr. Cancer Center | 9707 Healthway Dr. | 410-629-6888 | M-F 8 a.m.-4:30 p.m. |
| Skin Cancer Clinic | 9714 Healthway Dr. | 410-641-4765 | M-F 8 a.m.-4:30 p.m. |
| Wound Care | 10231 Old Ocean City Blvd., Suite 104 | 410-629-6863 | M-F 8 a.m.-4:30 p.m. |
| Endoscopy | 10231 Old Ocean City Blvd., Suite 205 | 410-629-6800 | M-F 8 a.m.-4:30 p.m. |
| Medical Weight Loss & Bariatric Nutrition | 10231 Old Ocean City Blvd., Suite 207 | 410-641-9568 | M-F 8 a.m.-4:30 p.m. |
| Cardiology, Ocean Pines | 11107 Cathage Rd., Suite 201 | 410-912-6726 | M-F 8 a.m.-4:30 p.m. |
| Rheumatology, Berlin | 11107 Cathage Rd., Suite 104 | 410-912-6933 | Mon-Thu 7:30 a.m.-4:30 p.m. |
| FamilyLab – Old Ocean City Blvd. | 10231 Old Ocean City Blvd., Suite 103 | 410-641-9729 |
M-F 6 a.m.-3 p.m. Sat 7-11 a.m. |
| Primary Care, Berlin | 9950 Main St. | 410-912-6710 | M-F 8 a.m.-4:30 p.m. |
| Community Pharmacy, Berlin | 9733 Healthway Dr. | 410-641-1100 |
M-F 8 a.m.-6 p.m. Sat 9 a.m.-5 p.m. Lunch closure 1:30-2 p.m. |
What services does Atlantic General / TidalHealth Atlantic provide?
Emergency Care
24-hour hospital emergency evaluation and stabilization.
Inpatient Care
Acute hospital medical care and hospitalization.
Critical Care
Hospital-based critical and intensive-care capability.
Surgery
General, bariatric, robotic and other hospital surgical services.
Endoscopy
Hospital-based endoscopy procedures moved into TidalHealth’s integrated service network.
Cancer Care
Chemotherapy, radiation oncology, immunotherapy and multidisciplinary cancer services.
Imaging
Diagnostic imaging and radiology services.
Breast Imaging
Eunice Q. Sorin Breast Center services on the hospital campus.
Sleep Medicine
In-center, home and pediatric sleep studies.
Pharmacy
Community Pharmacy at 9733 Healthway Drive.
Stroke & Neurology
Hospital stroke care supported by Berlin-area neurology services.
Wound Care
Specialized treatment for chronic and non-healing wounds.
Cancer care near Atlantic General Hospital
9707 Healthway Drive
Berlin, MD 21811
Phone: 410-629-6888
Hours: Monday-Friday, 8 a.m.-4:30 p.m.
The cancer center is next to the main Berlin hospital campus and provides coordinated cancer treatment and support.
Services include
- Medical oncology.
- Radiation oncology.
- Chemotherapy.
- Immunotherapy.
- Genetic counseling.
- Nutrition support.
- Palliative care.
- Psychological and counseling support.
- Complementary therapies.
- Coordination with surgery and other specialists.
Rabindra Paul, MD is currently listed as accepting new patients at the center. Manoj Jain, MD is a board-certified radiation oncologist practicing at the Berlin cancer center.
Surgery at TidalHealth Atlantic
The Berlin hospital provides inpatient and outpatient surgical services. TidalHealth has also been modernizing the former Atlantic General surgical facilities, including central sterile processing and perioperative areas, with plans designed to support additional surgeons and robotic-surgery technology.
10231 Old Ocean City Blvd., Suite 207
Berlin, MD 21811
Phone: 410-641-9568
Hours: Monday-Friday, 8 a.m.-4:30 p.m.
Current Berlin surgical team includes
- Matthew Folstein, MD, FACS — General and robotic surgery.
- Xin Zhong, MD — General and bariatric surgery.
- Alae Zarif, MD — General and breast surgery.
- Angela Simmons, CRNP — General/bariatric surgery.
- Daniel Hakeem, PA-C — General surgery.
Before scheduled surgery, ask
- Where should I check in?
- What time should I arrive?
- When must I stop eating and drinking?
- Which medicines should I take or hold?
- Will I go home the same day?
- Will the surgeon, anesthesia, pathology or radiology bill separately?
- What is my estimated out-of-pocket cost?
- Do I need someone to drive me home?
Lab work, imaging and medical test scheduling
Use for scheduled diagnostic testing at TidalHealth Atlantic.
10231 Old Ocean City Blvd., Suite 103.
FamilyLab hours
- Monday-Friday: 6 a.m.-3 p.m.
- Saturday: 7-11 a.m.
Before a scheduled test
- Bring the physician’s order if instructed.
- Bring your insurance card.
- Bring identification.
- Confirm whether fasting is required.
- Ask whether medications should be taken normally.
- Confirm prior authorization for higher-cost imaging.
- Ask which building you need before leaving home.
TidalHealth Atlantic Sleep Center
9733 Healthway Drive
Berlin, MD 21811
Main hospital: 410-641-1100
Testing includes
- In-center overnight sleep studies.
- Home sleep testing for eligible adults.
- Pediatric in-center sleep studies.
- Evaluation of sleep apnea and other sleep disorders.
Physicians currently identified with the sleep program
- Kunal Agarwal, MD, FAAFP, FAASM, DipABOM.
- Jacques Conaway, MD.
- Atif Zeeshan, MD.
TidalHealth Community Pharmacy at the Berlin hospital
9733 Healthway Drive
Berlin, MD 21811
Phone through campus: 410-641-1100
| Day | Current pharmacy hours |
|---|---|
| Monday-Friday | 8 a.m.-6 p.m. |
| Saturday | 9 a.m.-5 p.m. |
| Daily lunch closure | 1:30-2 p.m. |
Pharmacy services
- Prescription filling.
- Medication counseling.
- Immunizations.
- Medication-management support.
- Prescription synchronization and packaging options.
- Refill tools.
- Free home delivery and curbside pickup for eligible patients.
- Selected mail delivery.
Emergency fees, doctor fees and hospital costs
There is no single published “Atlantic General Hospital ER fee” or universal doctor consultation fee that accurately predicts every patient’s final responsibility.
Hospital bill vs. doctor bill
TidalHealth explains that hospital bills do not necessarily include professional practitioner charges. Separate professional billing can come from:
- Emergency physicians.
- Surgeons.
- Anesthesiologists.
- Radiologists.
- Pathologists.
- Other consulting specialists.
Good Faith Estimate for uninsured/self-pay scheduled care
If you are uninsured or are not using insurance for a scheduled non-emergency service, federal rules generally give you the right to receive a Good Faith Estimate when care is scheduled under applicable conditions.
410-543-7203
TidalHealth states this estimate contact is for hospital services such as surgery, radiology and sleep-lab services. For a physician-office visit estimate, contact the physician practice directly.
For TidalHealth Atlantic cost information
How Atlantic General Hospital billing changed in 2026
The integration with TidalHealth created an important distinction between older Atlantic General Hospital bills and services delivered after the 2026 billing transition.
| Bill type | What patients should know |
|---|---|
| Legacy Atlantic General Hospital bill | TidalHealth continues to provide a legacy payment route for Atlantic General Hospital accounts issued before the March 2026 transition. |
| Services from March 2026 forward | New TidalHealth Atlantic and associated-office services are billed through TidalHealth. |
| Professional practitioner bill | Some physicians and professional groups can bill separately from the hospital. |
Current TidalHealth Business Office contact published for Atlantic.
Published in TidalHealth’s Atlantic General transition guidance.
Financial assistance if you cannot afford the hospital bill
TidalHealth offers free or reduced-cost care for qualifying emergency and medically necessary services.
Monday-Friday, 8 a.m.-5 p.m.
9733 Healthway Drive, M-F 8 a.m.-4 p.m.
How to apply
- Call 410-912-6957 and ask to start an application verbally, or obtain the written form.
- Provide requested financial and household information.
- Submit supporting documentation.
- Ask whether you may qualify for Maryland Medical Assistance or another program.
- Ask which hospital and professional bills are covered by the approval.
Insurance: what to verify before scheduled care
TidalHealth participates with numerous Maryland insurance carriers, but participation can differ by plan, network tier, hospital and individual physician.
How to get Atlantic General / TidalHealth Atlantic medical records
Current TidalHealth contact specifically listed for the Berlin hospital.
Use when the needed result/document should be accessible in MyChart.
Start with MyChart for routine records
Atlantic General switched to Epic in March 2026, so current TidalHealth Atlantic patients can use MyChart to view available test results and portions of their health record.
For a formal copy
- Contact Health Information Management at 410-641-9614.
- Complete the Authorization to Release Medical Information when required.
- Clearly identify the dates and type of records needed.
- Specify where the records should be sent.
- Use the fastest secure electronic option offered when appropriate.
TidalHealth MyChart for former Atlantic General patients
In March 2026, the former Atlantic General Hospital and its associated offices began using Epic. MyChart replaced the former portal experience for current TidalHealth Atlantic care.
What you can do
- View test results.
- Review medications and allergies.
- Schedule eligible appointments.
- Message your care team.
- Request prescription refills.
- Pay eligible bills.
- Check in before appointments.
Account help
410-543-7450MyChart support can help with activation, passwords, account access and proxy access.
MyChart is free. TidalHealth states that patients can sign up with an activation code or use available online identity verification.
Visiting a patient at TidalHealth Atlantic
What is currently clear
- Visitors are expected to follow current hospital infection-control requirements.
- Do not visit if you are sick or feverish.
- Visitors may need to check in and display a visitor badge.
- TidalHealth has an electronic visitor-management process in place at TidalHealth Atlantic.
- Emergency Department patients may have up to two support persons under current system guidance.
- Individual units can restrict visitors based on patient safety, isolation or clinical needs.
Visitor check-in
TidalHealth states that its visitor-management system is already in use at TidalHealth Atlantic. Visitors should be prepared to check in and obtain/display a visitor badge when directed.
Contacting a patient
Call 410-641-1100 for hospital routing. Patient Experience at 410-641-9654 can also assist families with patient-contact questions.
Parking at Atlantic General Hospital / TidalHealth Atlantic
The main hospital is at 9733 Healthway Drive on the Berlin medical campus. Patient and visitor parking is available around the campus; accessible parking is also associated with the hospital property.
Important nearby buildings
| Destination | Address | Why you might go there |
|---|---|---|
| Main Hospital | 9733 Healthway Dr. | Emergency, inpatient, imaging, hospital services, pharmacy, sleep center. |
| Burbage Cancer Center | 9707 Healthway Dr. | Cancer treatment and radiation oncology. |
| 9714 Healthway building | 9714 Healthway Dr. | Neurology and Skin Cancer Clinic. |
| James G. Barrett Medical Office Building | 10231 Old Ocean City Blvd. | General Surgery, Endoscopy, Wound Care, FamilyLab and other offices. |
| Ocean Pines medical offices | 11107 Cathage Rd. | Cardiology, rheumatology and other specialty offices. |
What to bring for a hospital or clinic visit
Scheduled appointment
- Photo identification.
- Current insurance card.
- Referral if required.
- Insurance authorization if applicable.
- Medication list.
- Allergy list.
- Outside records or imaging requested by the specialist.
- Appointment location and physician name.
Hospital admission / procedure
- Identification and insurance details.
- Medication list with doses.
- Advance directive if you have one.
- Procedure instructions.
- Fasting instructions.
- Transportation home if sedation/anesthesia is planned.
- Minimal valuables.
Before leaving home, verify these 5 items
- Building: main hospital or nearby medical office?
- Arrival time: appointment time may not equal check-in time.
- Preparation: fasting or medication restrictions?
- Insurance: referral or authorization complete?
- Cost: estimate requested for expensive scheduled services?
Patient Experience: where to take a concern
Use this route if you have a hospital-experience concern, need assistance resolving an issue or want to provide feedback about your care.
For an immediate clinical issue
Tell your nurse, physician or charge nurse first whenever the concern relates to care that is happening right now. Patient Experience is appropriate when you need additional help or an issue has not been resolved.
Atlantic General Hospital Berlin MD Google Map
9733 Healthway Drive
Berlin, MD 21811
Main phone: 410-641-1100
Hospital: 24/7
Atlantic General Hospital Berlin MD FAQs
1. What is Atlantic General Hospital called now?
2. What is the address and phone number for Atlantic General Hospital?
3. Is Atlantic General Hospital’s Emergency Department open 24 hours?
4. How much does the Atlantic General Hospital ER cost?
5. How do I get Atlantic General Hospital medical records?
6. What patient portal does Atlantic General Hospital use now?
7. How do I schedule medical testing at Atlantic General Hospital?
8. Does Atlantic General Hospital offer financial assistance?
9. What are the visiting hours at Atlantic General Hospital?
10. Is parking free at Atlantic General Hospital?
Official information used for this 2026 guide
Current information was checked against TidalHealth’s TidalHealth Atlantic hospital listing, March 2026 rebranding announcement, Berlin/Ocean Pines location directory, current physician/practice pages, billing and financial-assistance resources, MyChart documentation, visitor guidance and current medical-record contacts. Older “Atlantic General Hospital” information was not treated as current when it conflicted with TidalHealth’s post-integration information.
- Current TidalHealth Atlantic hospital page
- 2026 Atlantic General to TidalHealth Atlantic announcement
- Current TidalHealth Atlantic contact numbers
- Atlantic General transition information
- Berlin and Ocean Pines medical offices
- Current TidalHealth billing information
- Financial assistance
- Medical records
- TidalHealth MyChart
- Current visitor rules