Donate to St. Jude Children’s Research Hospital: verified giving options, patient care and Memphis campus information
St. Jude Children’s Research Hospital in Memphis is a specialty pediatric research hospital focused on childhood cancer and other catastrophic diseases. If you are searching for “St. Jude Children’s Hospital donate,” the safest route is to donate directly through St. Jude’s official website, by its published donor phone line or by mailing a check to its official donation address.
St. Jude’s operating model is unusual: families never receive a bill from St. Jude for treatment, travel, housing or food. If a patient has insurance, St. Jude may bill the insurer, but St. Jude says the family is not asked for copays or deductibles for services it provides.
This guide covers one-time and monthly donations, mail and phone donations, tax receipts, memorial gifts, employer matching, donor-advised funds, stock and IRA gifts, how to change a donation, St. Jude’s EIN, patient eligibility, doctors, referrals, parking, housing, pharmacy, food, medical records, MyChart and the important fact that St. Jude is not a general children’s hospital and does not operate a public emergency room.
One-time and monthly donations are available.
Mon-Fri, 7 a.m.-9 p.m. Central Time.
St. Jude also publishes 901-578-2070 for phone donations.
Memphis, TN 38105.
St. Jude is a tax-exempt 501(c)(3) organization.
General hospital assistance is available 24/7.
How to donate safely to St. Jude
For most donors, the official online donation page is the simplest route.
Donate to St. Jude by mail or phone
You do not have to make an online donation.
Mail a check
501 St. Jude Place
Memphis, TN 38105
Make the check payable to St. Jude Children’s Research Hospital. If the gift is in honor or memory of someone, include the appropriate tribute information or use St. Jude’s printable tribute-gift form.
Donate by phone
Current number published on the official online donation page.
Questions, receipts, monthly gifts and account changes.
St. Jude monthly donations and Partner in Hope
Monthly giving provides recurring support instead of requiring a new donation each time.
St. Jude currently publishes a $5 minimum recurring donation.
Choose an amount that fits your giving plan.
St. Jude’s recurring donor program.
Ways to fund a monthly gift
- Direct bank transfer
- Credit or debit card
- PayPal when available online
- Other supported online payment methods
Recurring gifts can be reviewed through My Supporter Account, where donors can update payment information, review donation history and request tax documents.
How to change, reduce or cancel a St. Jude donation
You are not locked into the same recurring amount forever.
Phone: 800-822-6344
Email: donors@stjude.org
Are St. Jude donations tax-deductible?
St. Jude publishes its federal charitable status and tax identification number.
Tax-exempt charitable organization.
Use the current official documentation for your donation type.
St. Jude states that contributions are tax-deductible to the full extent allowed by law. The actual tax benefit depends on the donor’s circumstances, donation type and applicable tax rules.
How to get a donation receipt
- Log into My Supporter Account.
- Review your giving activity.
- Request or download available tax documentation.
- If you cannot access the account, call Donor Services at 800-822-6344.
Donate in honor or memory of someone
Tribute gifts can celebrate a person, birthday, anniversary or memorial.
Online tribute gift
Employer matching: your gift may be doubled or tripled
Many employers match employee charitable donations.
After donating, check whether your employer participates in a matching-gift program. Match percentages, minimum donations, maximum matches and submission deadlines are controlled by the employer.
Email: matchinggifts@stjude.org
501 St. Jude Place, Memphis, TN 38105
How to request a match
- Complete your personal St. Jude donation.
- Search your employer’s matching-gift program.
- Submit the donation information through your employer’s portal or required form.
- Keep your original St. Jude receipt.
- Follow your employer’s deadline; policies vary by company.
Donate from a donor-advised fund
St. Jude accepts grants from donor-advised funds.
Use St. Jude’s current official DAF instructions.
For questions about donor-advised fund grants.
Official DAF contact.
You can recommend a grant from your fund through St. Jude’s online DAF process or through your financial institution.
Stock, IRA and planned gifts
For larger or asset-based donations, verify current transfer instructions directly before sending assets.
| Gift type | Current St. Jude contact | Important step |
|---|---|---|
| Stock / securities |
800-395-4341 stock@stjude.org |
Contact St. Jude before transferring securities so the gift can be identified and receipted correctly. |
| IRA charitable gift | St. Jude Gift Planning | Have your IRA administrator follow current St. Jude instructions and confirm tax treatment with your advisor. |
| Will / bequest |
800-395-1087 advisor@stjude.org |
Use current legal language supplied by St. Jude and review it with your estate professional. |
| Charitable gift annuity | Gift Planning | Rates depend on age, gift amount and the terms established when the annuity is created. |
| Combined Federal Campaign | Charity code 10560 | Federal and military employees can use the CFC process when available. |
What does a St. Jude donation help support?
Donations support both patient care and the research mission behind new treatments.
Treatment
St. Jude does not bill families for treatment it provides to accepted patients.
Travel
Eligible patients and caregivers receive transportation support for required St. Jude treatment travel.
Housing
Eligible families can stay in St. Jude-supported housing without a lodging bill.
Food
St. Jude helps patients and caregivers with meals and food while treatment is underway.
Research
Donor support helps fund childhood cancer and catastrophic-disease research.
Support services
Child Life, school services, social work, interpreters and other family resources are part of the care model.
Does insurance pay anything?
If an accepted patient has insurance, St. Jude may bill the insurer. St. Jude states that families are not asked to pay copays or deductibles for the services it provides.
This is different from saying every healthcare expense anywhere is free. The no-bill model applies to treatment and support provided through St. Jude according to its patient-care policies.
How to verify that a St. Jude donation request is legitimate
Donation pages and payment instructions should be verified before you send money.
Verify these details
- Official web domain: stjude.org
- Donor Services: 800-822-6344
- EIN: 62-0646012
- Donation mail: 501 St. Jude Place, Memphis, TN 38105
Before following unusual instructions
- Do not rely only on a social-media message.
- Do not trust a changed payment destination without verification.
- Contact Donor Services before sending a large asset-based gift.
- For stock, IRA and DAF gifts, use current official instructions.
Can any child go to St. Jude for treatment?
No. St. Jude is a specialty research hospital and has a specific referral and acceptance process.
Patient Referral Office
For treatment referrals and consultations.
Physician/Patient Referral Office.
Fax: 901-595-4011.
How acceptance works
Current general age guidance
For most diseases and treatments, St. Jude generally accepts patients age 21 or younger at the time of acceptance. Specific programs have different limits.
- Some leukemia, non-cancerous blood-disorder and cancer-predisposition programs use an age limit of 18 or younger.
- Certain solid-tumor, brain-tumor, surgery and radiation-oncology programs can accept patients through age 25.
Eligibility is clinical and program-specific, so these age ranges should not be used to self-determine acceptance.
St. Jude doctors and major clinical leaders
St. Jude uses multidisciplinary teams rather than a public walk-in physician schedule.
| Physician | Current role / specialty | Appointment guidance |
|---|---|---|
| Ellis J. Neufeld, MD, PhD | Clinical Director, Physician-in-Chief; nonmalignant hematology | St. Jude patients are assigned through the clinical/referral process; no public walk-in schedule. |
| Charles W. M. Roberts, MD, PhD | Director, St. Jude Comprehensive Cancer Center | Care access depends on diagnosis, program and referral acceptance. |
| Mitchell J. Weiss, MD, PhD | Chair, Department of Hematology | Hematology clinics operate on designated weekdays; individual physician timing varies. |
| Stephen Gottschalk, MD | Chair, Bone Marrow Transplantation & Cellular Therapy | Transplant/cellular-therapy patients are assigned through specialty teams and protocols. |
| Giles W. Robinson, MD | Director, Division of Neuro-Oncology | Brain-tumor referrals are reviewed by the specialist team before scheduling. |
| Octavio Ramilo, MD | Chair, Department of Infectious Diseases | Specialty care is provided to eligible St. Jude patients rather than general walk-in patients. |
| Kim E. Nichols, MD | Director, Division of Cancer Predisposition | Clinical eligibility and genetic-risk programs determine care access. |
| Deena R. Levine, MD | Director, Quality of Life & Palliative Care Division | Integrated into appropriate St. Jude oncology and supportive-care plans. |
Hematology clinic timing
St. Jude’s hematology program states that children are seen five days a week in designated clinics, including sickle cell, hemostasis, general hematology and bone-marrow-failure clinics. Visit frequency depends on age, treatment, medical need and research protocol.
Diseases treated and pediatric specialty care
St. Jude focuses on catastrophic pediatric diseases rather than routine general pediatrics.
Leukemia
Childhood leukemia treatment and clinical research.
Lymphoma
Hodgkin and non-Hodgkin lymphoma programs.
Brain Tumors
Pediatric neuro-oncology, surgery and research.
Solid Tumors
Specialized pediatric solid-tumor treatment.
Sickle Cell Disease
Clinical hematology and curative-treatment research.
Blood Disorders
Serious nonmalignant hematologic conditions.
Bone Marrow Transplant
Hematopoietic cell transplantation.
Cellular Therapy
CAR T-cell and other immune/cellular approaches.
Radiation Oncology
Highly specialized pediatric radiation treatment.
Proton Therapy
Precision proton-beam treatment for eligible patients.
Immunotherapy
Immune-based therapy and clinical trials.
Genetic Predisposition
Children and families at increased inherited cancer risk.
Neurological Diseases
Selected life-threatening pediatric neurological disorders.
HIV / Infectious Disease
Selected infectious-disease clinical programs.
Supportive Care
Pain, palliative, nutrition, psychology and quality-of-life care.
Treatment types
- Chemotherapy
- Surgery
- Radiation therapy
- Proton therapy
- Bone marrow / stem cell transplant
- Gene and cellular therapies
- Immunotherapy
- I-131 MIBG therapy for eligible conditions
- Clinical trials
- Long-term follow-up and survivorship care
Does St. Jude have an emergency room?
This is one of the most important facts for parents to know.
If a child has a serious or life-threatening emergency, call 911 or go to the nearest emergency department.
Existing St. Jude patients should follow the urgent or after-hours instructions provided by their clinical care team, but MyChart messaging should not be used for emergencies.
Can I bring a sick child to St. Jude without a referral?
Not for general emergency or routine pediatric care. New patients must meet St. Jude acceptance criteria and be referred through its formal process.
St. Jude Memphis campus address and first-visit information
The patient campus address is different from the donation mailing address.
Memphis, TN 38105.
Patient Registration
Or 866-278-5833, extension 2010.
First floor near the main lobby.
| Day | Current registration hours |
|---|---|
| Monday-Friday | 6 a.m.-10:30 p.m. |
| Saturday-Sunday | 6:30 a.m.-10:30 p.m. |
| After-hours appointments | Registration is handled through the Infusion Center. |
Security and ID badges
- The St. Jude campus is gated.
- Patients and family members receive identification badges.
- Badges may control access to inpatient units and housing.
- Security rules apply to visitors and vehicles.
- Weapons are prohibited except for on-duty law-enforcement officers.
Parking and free valet for St. Jude patient families
Patient-family parking is handled differently from a typical public hospital garage.
Patient and family valet is provided at the Patient Care Center Circle Drive.
Current published patient-family valet hours.
Self-parking
Patient families who self-park need a parking tag from Security. St. Jude asks drivers to have the vehicle’s license-plate number available. The current parking tag is valid for six months.
Free patient housing and travel support
Eligible St. Jude families do not receive a bill for St. Jude-arranged travel or housing.
Housing, meals and patient-family support.
For patients who live more than 35 miles away and need an overnight stay, St. Jude can provide appropriate patient-family housing based on availability and treatment needs.
St. Jude’s current housing system can accommodate up to 391 families across its supported housing options.
| Housing | Typical use | Important details |
|---|---|---|
| Tri Delta Place | Short-term housing | 64 hotel-style rooms plus 36 suites; located on the St. Jude campus. |
| The Domino’s Village | Short- and long-term housing | On-campus housing connected to St. Jude by a walking bridge. |
| Target House | Long-term housing | 98 furnished two-bedroom apartments about three miles from campus. |
| Ronald McDonald House | Patient-family housing | Used as part of St. Jude’s broader family lodging program. |
Who travels with the patient?
For U.S. patients traveling to Memphis, St. Jude states that it pays eligible transportation for the patient and two caregivers. Different arrangements can apply to international patients and certain returning adult patients.
Caregiver requirement
Patients receiving treatment while staying in St. Jude-sponsored housing generally must have an adult caregiver staying with them. Limited exceptions require advance approval.
Food, Kay Kafe and patient-family meal support
St. Jude helps eligible patients and caregivers with meal costs during treatment.
Kay Kafe, inpatient room service and food-service questions.
Kay Kafe
| Meal | Current published hours |
|---|---|
| Breakfast |
7-10 a.m. Weekends/holidays: 7:30-10 a.m. |
| Lunch | 11 a.m.-2 p.m. |
| Dinner | 4-7 p.m. |
| Kafe Express | 7-9 p.m. |
Kay Kafe also provides free snack bags for outpatients. Eligible patients and caregivers may receive cafeteria meal accounts based on the patient’s appointment schedule.
Inpatient room service
Inpatient children and one caregiver can order room service. Current hours are approximately:
- Monday-Friday: 7 a.m.-9 p.m.
- Weekends/holidays: 7:30 a.m.-9 p.m.
Meals are normally delivered within about 45 minutes.
St. Jude patient pharmacy
The pharmacy serves St. Jude patients, not the general public or family caregivers.
Toll-free patient pharmacy contact.
First floor behind Patient Registration.
| Day | Current outpatient pharmacy hours |
|---|---|
| Monday-Friday | 8:30 a.m.-6 p.m. |
| Saturday-Sunday | 8:30 a.m.-4:30 p.m. |
| After published pickup hours | Patients are instructed to use the bell beside the pharmacy pickup windows. |
St. Jude MyChart and medical records
Patient families can access schedules, health information and record-sharing tools electronically.
Patient portal setup and account support.
Health Information Management.
For properly authorized record requests.
St. Jude MyChart can help families
- View many test results
- Review clinical information
- Send non-urgent messages to care teams
- Request formal electronic copies of records
- Share records with another healthcare provider
- Access information from linked outside health systems when supported
Request a formal copy
In MyChart, go to the Sharing Hub and request a formal copy. Health Information Management can place an electronic PDF in the patient’s MyChart account.
Paper medical records
If you cannot use MyChart, contact Health Information Management at 901-595-3680.
Records office:
St. Jude Children’s Research Hospital
Health Information Management Department
262 Danny Thomas Place
Memphis, TN 38105
Interpreters, social work, Child Life and family help
| Patient-family need | Phone | What the service does |
|---|---|---|
| Interpreter Services | 901-595-2983 | Language assistance at no charge to the patient family. |
| Social Work | 901-595-3670 | Emotional, practical and family-resource support. |
| Child Life | 901-595-3020 | Helps children understand and cope with treatment and hospital experiences. |
| Patient/Parent HelpLine | 901-595-2999 | Patient/family questions and unresolved concerns. |
| Concierge | 901-595-4000 | Practical patient-family requests and local assistance. |
Important St. Jude phone numbers
Donor contacts and patient contacts are different—use the correct number.
| Need | Phone / contact | Use this for |
|---|---|---|
| Donor Services | 800-822-6344 | Donation questions, recurring gifts, receipts and account changes. |
| Donate by phone | 800-805-5856 | Making a direct donation by telephone. |
| Hospital general information | 866-278-5833 | 24/7 general St. Jude patient/campus help. |
| Hospital switchboard | 901-595-3300 | Department routing. |
| Patient Registration | 901-595-2010 | Accepted-patient registration. |
| Patient Referral Office | 888-226-4343 | Referral and treatment-eligibility inquiries. |
| Local Referral Office | 901-595-4055 | Physician / Patient Referral Office. |
| Travel Office | 901-595-5000 | Travel arrangements for eligible patients. |
| Patient Services | 901-595-4501 | Meals, housing and family services. |
| Blood Donor Center | 901-595-2024 | Blood-donation information. |
| Infusion Center | 901-595-2441 | St. Jude patient infusion services. |
| Patient Pharmacy | 866-820-2442 | Medication support for St. Jude patients. |
| Interpreter Services | 901-595-2983 | Free language assistance. |
| Medical Records | 901-595-3680 | Health Information Management. |
| MyChart Help | 901-595-4636 | Patient portal help. |
| Security | 901-595-4444 | Campus safety and security. |
| Social Work | 901-595-3670 | Patient-family support. |
| Child Life | 901-595-3020 | Child and family coping support. |
St. Jude Children’s Research Hospital map
This map is for the patient-care campus, not the donation mailing address.
Donation mail: St. Jude Children’s Research Hospital, 501 St. Jude Place, Memphis, TN 38105.
Do not use the donation mailing address as a substitute for patient arrival instructions.
Quick decision guide
St. Jude Children’s Hospital donation FAQs
Answers to the questions donors and families most often need before giving or seeking care.
1. What is the safest way to donate to St. Jude?
2. What is the St. Jude donation mailing address?
3. Are donations to St. Jude tax-deductible?
4. How do I change or cancel a monthly St. Jude donation?
5. Can I donate to St. Jude in memory or honor of someone?
6. Does St. Jude accept employer matching gifts?
7. Can I donate to St. Jude from a donor-advised fund, stock or IRA?
8. Do St. Jude families really receive no bill?
9. Can I take my child directly to St. Jude for treatment?
10. Does St. Jude Children’s Research Hospital have an emergency room?
Official information used for this guide
Donation, patient-referral, treatment, housing, parking, food, pharmacy and medical-record details were checked against current St. Jude Children’s Research Hospital resources. The practical information is summarized directly in this guide rather than making readers open a long list of external pages.
- Official St. Jude donation page
- Ways to donate
- Partner in Hope monthly giving
- Honor and memorial donations
- Employer and workplace giving
- Donor-advised funds
- Stock donations
- Planned giving
- What St. Jude provides patient families
- How patients seek treatment
- Patient referral requirements
- Memphis campus information
- Current hospital phone directory
- Parking, valet and security
- Patient-family housing
- Campus food and meal information
- Patient Pharmacy
- Medical records and MyChart