Parkland Memorial Hospital Dallas address, phone, ER, appointments, doctors, costs and patient information
Parkland Memorial Hospital is the flagship hospital of Parkland Health, Dallas County’s public health system, at 5200 Harry Hines Boulevard in Dallas, Texas. Parkland provides 24-hour emergency medicine, Level I trauma care, verified adult and pediatric burn care, surgery, intensive care, women’s and infant services, transplantation and a broad network of specialty and community clinics.
This guide separates the main hospital from Parkland’s nearby outpatient buildings and brings the details patients usually need into one page: hospital and Emergency Room contact information, appointment scheduling, same-day care, physician leadership, clinic hours, parking and valet prices, visitor hours, insurance, estimates, financial assistance, billing, medical records, MyChart, pharmacy, food, social work, interpreters and other practical visit information.
Reviewed: August 20, 2026. Parkland’s hospital price-transparency data was last updated May 29, 2026. Appointment availability, individual physician schedules and insurance-plan participation should be reconfirmed before planned care.
Dallas, TX 75235
Hospital / ER contact
Patient Access Center
Available 24/7
Maximum standard charge $5
Mon-Fri 8 a.m.-4:30 p.m.
Parkland Memorial Hospital quick facts
5200 Harry Hines Blvd.
Dallas, TX 75235. Main phone: 214-590-8000.
983 licensed beds
UT Southwestern’s current Parkland profile describes the hospital as licensed for 983 beds.
24 hours a day
Board-certified emergency physicians, residents, advanced-practice providers and registered nurses staff the ED.
Level I Trauma Center
Parkland became Texas’ first certified Level I Trauma Center in 1983.
Adult + pediatric verification
Parkland is the only burn center in North Texas verified for both adult and pediatric care.
UT Southwestern
Parkland is UT Southwestern Medical Center’s primary teaching facility.
Parkland by the numbers — fiscal year 2025
| Service | Latest published total |
|---|---|
| Total adult, nursery and NICU discharges | 73,157 |
| Main operating-room surgeries | 17,607 |
| Simmons Ambulatory Surgery Center surgeries | 5,150 |
| Total surgeries | 22,757 |
| Total outpatient visits | 1,288,729 |
| Deliveries | 13,374 |
| Radiology examinations | 620,453 |
| Prescriptions filled | 12,665,770 |
Start here: which Parkland number should you call?
Parkland main campus buildings: do not assume every appointment is inside the hospital
| Facility | Address | Main use |
|---|---|---|
| Parkland Memorial Hospital | 5200 Harry Hines Blvd. | Emergency care, inpatient services, trauma, burn care, surgery, intensive care, WISH and hospital services. |
| Ron J. Anderson, MD Clinic | 5184 Tex Oak Ave. | Major specialty clinics, Radiology and Parkland’s 24-hour outpatient pharmacy. |
| Moody Outpatient Center | 5151 Maple Ave. | Primary care and multiple outpatient specialties, including behavioral health, eye care and pediatric primary care. |
| Simmons Ambulatory Surgery Center | 4900 Harry Hines Blvd. | Outpatient surgical procedures. |
| Parkland Tower Garage / Financial Services | 2021 Medical District Drive | Hospital parking and Patient Financial Services. |
How to make an appointment at Parkland Health
Already a Parkland patient?
MyChart can be used for supported appointment requests and scheduling, messages, test results, prescription renewals, online check-in and bill payment.
Same-day primary/community care
Parkland says limited same-day appointments may be available at community clinics. Call 214-266-4000 as early as practical to ask about availability.
Parkland doctors and current medical leadership
Parkland is a major academic teaching hospital. Many physicians practicing there are also faculty at UT Southwestern Medical Center, so a single static hospital-wide doctor list would become outdated quickly.
The most useful approach is to identify current medical leadership and major specialty teams, then use Parkland scheduling for the actual appointment.
| Doctor | Current Parkland role |
|---|---|
| Joseph Chang, MD, MBA, FACOG | Senior Vice President and Chief Medical Officer |
| Jeffery C. Metzger, MD, MBA | Chief of Emergency Services |
| Joseph P. Minei, MD, MBA | Chief of Surgical Services |
| Jose A. Joglar, MD | Program Chief of Medicine Services; Vice Chair for Parkland Affairs, Internal Medicine |
| Eugene S. Chu, MD | Chief, Division of Hospital Medicine |
| Pedro José Fernandez, MD | Co-Chief of Psychiatry; Medical Director, Consultation Liaison Psychiatry |
| John Dean Barr, MD | Chief Radiology Officer |
| Kavita Bhavan, MD, MHS | Chief Innovation Officer; Medical Director of OPAT and Infectious Diseases Ambulatory Clinics |
| Mike Lane, MD, MBA, MPHS, MSc | Senior Vice President, Chief Quality and Safety Officer and Associate Chief Medical Officer |
| Nainesh Shah, MD | Chief Health Information Officer; practicing hospitalist |
Parkland executive leadership
Frederick P. Cerise, MD, MPH is Parkland Health’s President and Chief Executive Officer.
Parkland Rees-Jones Trauma Center doctors
Current trauma leadership
| Doctor | Current role |
|---|---|
| Benjamin Levi, MD | Division Chief |
| Caroline Park, MD, MPH, FACS | Trauma Medical Director |
| Linda Dultz, MD | SICU and Surgical Critical Care Fellowship Director |
| Samuel Mandell, MD | Burn Center Director |
| Joseph Minei, MD, MBA | Distinguished Chair in Surgery for Trauma and Critical Care |
Current Parkland acute-care surgeons
Parkland doctor timing: which doctor works on which day?
Parkland physicians may spend different days in outpatient clinic, inpatient care, surgery, procedures, research, teaching or another Parkland location.
Published service and clinic schedules
| Service | Current published hours |
|---|---|
| Emergency Room | 24/7 |
| Urgent Care Emergency Center | Mon-Fri 6 a.m.-9 p.m.; Sat 8 a.m.-5 p.m.; Sun closed |
| Neurology Clinic programs | Several programs Mon-Thu 7:30 a.m.-6 p.m.; Fri-Sat 7:30 a.m.-5 p.m. |
| Gastroenterology Clinic | Mon-Fri 7:30 a.m.-4:30 p.m. |
| ENT & Audiology | Mon-Fri 7:15 a.m.-4 p.m. |
| Behavioral Health Clinic | Mon-Thu 7:45 a.m.-5 p.m.; Fri 7:45 a.m.-4:30 p.m. |
| Physical Medicine & Rehabilitation | Mon-Fri 7:30 a.m.-5 p.m. |
| Moody Outpatient Pharmacy | Mon-Fri 7 a.m.-6 p.m. |
| Ron J. Anderson Pharmacy | 24/7 |
How to find a specific physician’s next appointment
- Call 214-266-4000 or the specialty clinic.
- Give the physician’s full name.
- Ask whether a referral is already on file.
- Confirm which Parkland building the doctor uses.
- Ask for the first available date and time.
- If the wait is long, ask whether another physician in the same specialty can see you sooner.
Parkland Emergency Room: address, hours, trauma care and parking
Parkland Memorial Hospital Emergency Room
5200 Harry Hines Blvd.
Dallas, TX 75235
Phone: 214-590-8000
Emergency team
Parkland’s Emergency Department team includes:
- Board-certified physicians
- Medical residents
- Advanced-practice / mid-level providers
- Registered nurses
- Specialty consultants as needed
Emergency Department parking
The dedicated Emergency Department lot is directly next to the ED on Harry Hines Boulevard and is open 24/7.
| Parking time | Current ED lot charge |
|---|---|
| 0-59 minutes | FREE |
| 1 hour-1 hr 59 min | $1 |
| 2 hours-2 hr 59 min | $2 |
| 3 hours-3 hr 59 min | $3 |
| 4 hours-4 hr 59 min | $4 |
| 5 hours or longer | $5 |
| Lost ticket | $5 |
Level I trauma care
The Rees-Jones Trauma Center is Parkland’s Level I Trauma Center. Trauma surgeons are board certified in surgery and critical care and have completed trauma fellowships.
Burn emergencies
Parkland’s Burn Center treats adults and children and is the only verified adult-and-pediatric burn center in North Texas.
Burn Center transfer/follow-up line: 214-590-BURN (2876).
How much does the Parkland ER cost?
The total can depend on:
- Emergency-service level
- Physician evaluation
- Laboratory tests
- X-ray, CT, MRI or ultrasound
- Medication
- IV therapy
- Procedures
- Supplies
- Specialist consultation
- Surgery
- Hospital admission
Parkland’s machine-readable hospital-charge file was last updated May 29, 2026, but it is not a guarantee of a patient’s final responsibility.
Parkland Urgent Care Emergency Center: hours, location and billing warning
Location: WISH Clinic Building, first floor
5200 Harry Hines Blvd.
Dallas, TX 75235
Phone: 469-419-0872
| Day | Current hours |
|---|---|
| Monday-Friday | 6 a.m.-9 p.m. |
| Saturday | 8 a.m.-5 p.m. |
| Sunday | Closed |
Conditions commonly treated
- Sprains
- Cuts
- Ear infections
- Cough, cold, flu and strep symptoms
- Sinus and allergy problems
- HIV screening
- Sexually transmitted infections
Major services at Parkland Memorial Hospital and Parkland Health
Emergency Medicine
Full-service 24-hour emergency care.
Trauma
Rees-Jones Level I Trauma Center with acute-care surgery and critical care.
Burn Center
Verified adult and pediatric burn care, burn ICU, acute care, outpatient follow-up and rehabilitation.
Women & Infants
Pregnancy, labor and delivery, postpartum care, gynecology and newborn services.
NICU
Level III neonatal intensive care for high-risk newborns.
Transplant
Kidney transplantation and related specialty care.
Neurology
Neurologic care including epilepsy, EMG and related services.
Neurosurgery
Neurosurgical specialty services through the Ron J. Anderson clinic system.
Orthopaedics
Foot and ankle, hand, hip, total joint, spine, sports medicine and orthopaedic trauma.
Internal Medicine
Primary and specialty follow-up for adults with chronic medical conditions.
Cardiology
Medicine services include cardiovascular and electrophysiology expertise through Parkland/UT Southwestern.
Gastroenterology
Digestive-disease specialty evaluation and procedures.
Endocrinology
Diabetes, thyroid and other endocrine specialty care.
Renal Care
Kidney disease, nephritis, renal access and renal-transplant follow-up.
ENT & Audiology
Ear, nose, throat and hearing-related services.
Behavioral Health
Psychiatry, medication management, therapy, testing and social work.
Radiology
Diagnostic imaging and image-guided services.
Rehabilitation
Physical Medicine and Rehabilitation plus therapy services.
Useful Parkland specialty clinic addresses, phone numbers and hours
| Clinic | Location | Phone | Published hours |
|---|---|---|---|
| Neurology Clinic | Ron J. Anderson, 5th floor | 214-266-9770 | Selected programs Mon-Thu 7:30 a.m.-6 p.m.; Fri-Sat 7:30 a.m.-5 p.m. |
| Gastroenterology | Ron J. Anderson, 5th floor | 214-266-9688 | Mon-Fri 7:30 a.m.-4:30 p.m. |
| Endocrine Clinic | Ron J. Anderson, 5th floor | 214-266-9688 | Mon/Tue/Thu/Fri 7:30 a.m.-4 p.m.; Wed 7 a.m.-4 p.m. |
| Urology | Ron J. Anderson, 4th floor | 214-266-9491 | Published Mon/Tue/Thu/Fri 7:15 a.m.-4 p.m. |
| ENT & Audiology | Ron J. Anderson, 3rd floor | 214-266-9303 | Mon-Fri 7:15 a.m.-4 p.m. |
| Radiology Clinic | Ron J. Anderson, 2nd floor | 214-266-9253 | Mon-Fri 7:30 a.m.-4 p.m. |
| Behavioral Health | Moody Outpatient Center, 6th floor | 214-590-5536 | Mon-Thu 7:45 a.m.-5 p.m.; Fri 7:45 a.m.-4:30 p.m. |
| Pediatric Primary Care | Moody Outpatient Center, Clinic 6B | 214-266-0100 | Mon-Fri 8 a.m.-5 p.m.; closed major holidays |
| Physical Medicine & Rehabilitation | Parkland Memorial Hospital, 6th floor | 214-266-9281 | Mon-Fri 7:30 a.m.-5 p.m. |
Parkland hospital costs, doctor fees and price estimates
Current price-transparency file
Parkland’s machine-readable standard-charge file was last updated May 29, 2026.
Final cost can change because of:
- Insurance contract
- Deductible
- Copay or coinsurance
- Medical condition
- Additional tests
- Procedures
- Medication
- Hospital admission
Professional services may be separate
How to request a price estimate
Patient Access and Procedure Pricing Inquiry Line:
214-590-8831
Monday-Friday 8 a.m.-4:30 p.m.
Good Faith Estimate
Patients who are uninsured or who choose not to use insurance have federal rights to a Good Faith Estimate for scheduled non-emergency services.
Parkland Financial Assistance and self-pay discounts
Parkland Financial Assistance application
New applicants generally need:
- Proof of Dallas County residency
- Valid photo identification
- Proof of income
- Household-size information
- Additional asset information in certain Medicare situations
- Support/residency verification when someone else is supporting the applicant
How to apply
- Online through Parkland MyChart
- By mail
- In person with a financial counselor
MyChart path: Menu → Billing → Parkland Financial Assistance.
Financial Services office
Parkland Tower Garage
2021 Medical District Drive
Dallas, TX 75235
Phone: 214-590-8831
Phone hours: Monday-Friday 8 a.m.-4:30 p.m.
In-person application hours: Monday-Friday 8 a.m.-4 p.m.
Self-Pay Charity Discount Program
The exact discount depends on factors including:
- Federal Poverty Income Level
- Dallas County residency
- Type of service
- Whether care is emergency or non-emergency
Parkland also states that there is a limit on how much qualifying patients must pay for emergency services under this program.
Insurance accepted at Parkland Health in 2026
Major private insurance
- Aetna Health
- Blue Cross Blue Shield of Texas — product restrictions apply
- Cigna Healthcare of Texas
- Cigna Parkland Health Employees
- UnitedHealthcare of Texas
Affordable Care Act / Marketplace plans
- Blue Cross Blue Shield of Texas Blue Advantage HMO — Gold, Silver and Bronze
- Molina Texas ACA Silver / Gold
- Wellpoint Texas — Gold, Silver and Bronze
Medicaid plans
- Aetna Better Health of Texas
- Blue Cross Blue Shield of Texas — professional services only
- Wellpoint Texas
- Cook Children’s Health Plan
- Molina Texas
- Parkland Community Health Plan
- Superior HealthPlan
- UnitedHealthcare Community Plan STAR Plus — facility and professional services in network
- Navarro County Indigent Health Care Program
- Point Comfort Underwriters
Medicare Advantage / dual plans
- Wellpoint Texas
- Blue Cross Blue Shield of Texas — professional services only
- Molina Texas
- ProCare Advantage
- Superior HealthPlan
- UnitedHealthcare of Texas Medicare Advantage
- WellCare of Texas
Military
- TRICARE
- TriWest Healthcare Alliance
Parkland billing, online payment and payment plans
Patient Financial Services
214-590-8831.
Pay online
Parkland patients can pay hospital or clinic bills through MyChart.
Payment plan
Why a final bill may differ from an estimate
An estimate may change when:
- The diagnosis changes
- Different tests are needed
- A procedure becomes more complex
- The patient requires admission
- A non-employed professional provider bills separately
- Insurance applies deductible or coinsurance differently than expected
Surprise billing protections
Parkland provides federally required information about protections against surprise or balance billing for certain emergency and out-of-network services.
Parkland medical records: address, phone, hours and processing
In-person Release of Information office
Parkland Memorial Hospital
5200 Harry Hines Blvd.
1st Floor, Suite 01-603
Next to Patient Relations
Dallas, TX 75235
Hours: Monday-Friday 8 a.m.-4:30 p.m.
Medical-record phone
214-590-5470.
Request by mail
Release of Information
Parkland Health Information Management
5151 Maple Avenue, Suite 05-1164
Dallas, TX 75235
What to include
- Patient name used during treatment
- Date of birth
- Social Security number when requested
- Treatment date or date range
- Exact records requested
- Where the records should be sent
- Purpose of request
- Signature and date
- Legible copy of valid photo identification
Can you request by email?
How long does it take?
After receiving the request, Parkland says the Release of Information office will try to provide an answer within 15 business days.
Record fees
Fees may apply. Parkland states that medical-record copy fees are set by the State of Texas and are reviewed annually. An invoice is sent when payment is required.
Emergency faxing
Parkland states that records are faxed only for emergency medical treatment.
Parkland MyChart
MyChart can be used to
- Request or make eligible appointments
- Send messages to nurses and doctors
- Request medication renewals
- Receive test-result notifications
- View laboratory and X-ray results
- Review health records
- Share health information with another provider
- Send blood-pressure or blood-sugar readings to the care team
- Complete clinic questionnaires
- Check in online
- Pay bills
- Apply for Parkland Financial Assistance
MyChart help
214-590-TECH (8324)
Available 24 hours a day, seven days a week
Parkland pharmacy: 24-hour option, Moody pharmacy and refills
Ron J. Anderson, MD Pharmacy
Ron J. Anderson, MD Clinic
5184 Tex Oak Ave., 1st Floor
Dallas, TX 75235
Phone: 214-590-6120
Moody Outpatient Clinic Pharmacy
Moody Outpatient Center
5151 Maple Avenue, 1st Floor, Suite 1C
Dallas, TX 75235
Phone: 214-266-0013
Hours: Monday-Friday 7 a.m.-6 p.m.
Prescription volume
Parkland reports that its retail pharmacists fill roughly 7,000 prescriptions every day.
How do you know a prescription is ready?
Parkland can notify patients by:
- Telephone call
- Text message
- MyChart message
Medication help
Pharmacy transition-of-care staff can help eligible patients find programs that may reduce medication costs and can assist with enrollment in Medicare Part D when appropriate.
Mail-order pharmacy
214-290-6120.
Parkland parking prices, garages and valet service
Parkland Tower Garage
2021 Medical District Drive
Dallas, TX 75235
Open: 24 hours a day, 7 days a week
Current standard parking price
| Time | Fee |
|---|---|
| 0-59 minutes | FREE |
| 1 hr-1 hr 59 min | $1 |
| 2 hr-2 hr 59 min | $2 |
| 3 hr-3 hr 59 min | $3 |
| 4 hr-4 hr 59 min | $4 |
| 5 hours or longer | $5 |
| Lost ticket | $5 |
Emergency Department lot
Located at 5200 Harry Hines Blvd. beside the Emergency Department. Open 24/7 and uses the same published $0-$5 parking schedule.
Maple Avenue Garage
5143 Maple Ave.
Open 24/7.
Uses the same published $0-$5 fee schedule.
Simmons Ambulatory Surgery Center lot
4900 Harry Hines Blvd.
Hours: Monday-Friday 6 a.m.-6 p.m.
Uses the same published $0-$5 fee schedule.
Valet parking
Valet is available at:
- Main hospital entrance — 5200 Harry Hines Blvd.
- Ron J. Anderson Clinic entrance — 5184 Tex Oak Ave.
- Moody Outpatient Center entrance — 5151 Maple Ave.
Parkland visiting hours and inpatient visitor rules
Current general rules
- Visiting hours: 5 a.m.-9 p.m. daily
- Call 214-590-8000 to reach a patient room
- In inpatient areas, nursing staff determine the number of visitors case by case
- Visitors may not eat food in patient rooms
Why visitor numbers can differ by patient
The number of people allowed at bedside can depend on:
- Patient condition
- Room size
- Unit workflow
- Infection-control requirements
- Procedures or nursing care
Virtual connection
When appropriate, Parkland can help patients and families use video chat or conference calling to remain connected while a patient is hospitalized.
Free interpreter and accessibility services
Available options
- Face-to-face medical interpreters
- Telephone interpretation
- Video remote interpretation
- Sign-language services
- Translated written material
- Braille materials
- Large-print materials
How to request an interpreter
Tell any member of the Parkland healthcare team that you need interpretation or communication assistance. Staff can contact Language Services.
Parkland pregnancy, Labor and Delivery and newborn care
If you think you are in labor
Go to Parkland’s Labor and Delivery Triage department on the third floor of the hospital.
Patients who believe they are in labor or are experiencing pregnancy-related pain can come to the hospital at any time.
Labor and Delivery rooms
Parkland’s private labor-and-delivery rooms include:
- Private bathroom
- Walk-in shower
- Fold-out visitor couch
- Television
- Patient-education system
Pregnancy Nurse Line
214-266-8777, available 24 hours a day.
NICU
Parkland provides Level III Neonatal Intensive Care Unit services for premature and critically ill newborns.
Social work, chaplain, safety and patient support
Social Work
Phone: 214-590-8164
Hours: Monday-Friday 8 a.m.-5 p.m.
Parkland social workers can help with:
- Discharge planning
- Home healthcare
- Community resources
- Crisis intervention
- Counseling
- Substance-use resources
Spiritual Care
Spiritual Care: 214-590-8512
The non-denominational Parkland Chapel is on the first floor of the hospital and is open to people of all faiths and backgrounds.
Patient Relations
469-419-0820.
Parkland Police
Main: 469-419-COPS (2677)
Non-emergency dispatch: 469-419-7777
Emergency: 911
Police call response is available 24/7.
Parkland cafeteria, Park Market and coffee
Park Street Café
The main food-court-style cafeteria is on the first floor of Parkland Memorial Hospital.
| Meal | Monday-Friday | Saturday-Sunday |
|---|---|---|
| Breakfast | 6:30-9:30 a.m. | 6:30-10 a.m. |
| Lunch | 11 a.m.-2 p.m. | 11 a.m.-4:30 p.m. |
| Dinner | 4:30-7 p.m. | 4:30-7 p.m. |
Park Market
Park Market is also on the first floor and provides food and convenience options during extended hours.
Current published hours:
- Monday-Friday: 6:30 a.m.-4 a.m.
- Saturday-Sunday: 7 p.m.-4 a.m.
Park Starbucks coffee
Current main-hospital Starbucks service is listed Monday-Friday from 6 a.m.-5:30 p.m..
Moody Outpatient Center coffee
Starbucks and grab-and-go items are available on the first floor Monday-Friday from 6:30 a.m.-5:30 p.m..
What to bring to a Parkland appointment
- Photo ID
- Current insurance card if insured
- Parkland Financial Assistance information if enrolled
- Referral or authorization if required
- Medication list
- Allergy information
- Previous medical records not already available to Parkland
- Recent imaging or test results when requested
- Questions for the doctor
- Exact clinic name and building
Before you travel
- Open the appointment in MyChart.
- Confirm the address.
- Confirm the building and floor.
- Check whether the visit requires fasting or medication changes.
- Allow time for parking and walking between Medical District buildings.
Important Parkland Health Dallas phone numbers
Parkland Memorial Hospital Dallas Google Map
Parkland Memorial Hospital
5200 Harry Hines Blvd.
Dallas, TX 75235
What Parkland information still needs live confirmation?
| Common question | Information this guide provides | What changes live |
|---|---|---|
| When does a specific doctor work? | Medical leadership, major trauma physicians and clinic hours | Individual physician clinic sessions and appointment inventory |
| How much is a doctor visit? | Estimate line, pricing file and billing explanation | Professional charge, insurance contract and actual services |
| How much is the ER? | 24/7 service, parking price and pricing process | ER complexity, tests, procedures and final patient responsibility |
| Does Parkland accept my insurance? | Current major participating plan categories | Exact product, network and provider participation |
| How many visitors can I bring? | Current 5 a.m.-9 p.m. visiting window | Inpatient bedside limit determined by nursing staff case by case |
| Will Financial Assistance cover me? | Application requirements and current self-pay discount range | Eligibility decision after financial screening |
Parkland Memorial Hospital Dallas FAQs
1. What is the address and phone number for Parkland Memorial Hospital?
Parkland Memorial Hospital is at 5200 Harry Hines Blvd., Dallas, TX 75235. The main hospital phone number is 214-590-8000.
2. Is Parkland Memorial Hospital Emergency Room open 24 hours?
Yes. Parkland’s Emergency Room provides full-service emergency care 24 hours a day, seven days a week. The ER entrance faces Harry Hines Boulevard. Call 911 for a life-threatening emergency.
3. How do I make an appointment at Parkland Hospital?
Call the Parkland Patient Access Center at 214-266-4000. Existing patients can also use MyChart for supported appointment requests and scheduling. Confirm the exact clinic building because many outpatient specialties are not inside the main hospital.
4. How much does parking cost at Parkland Hospital?
The Tower Garage and Emergency Department lot are free for the first 59 minutes. Current charges then increase by $1 per hour, reaching a maximum of $5 for five hours or longer. Valet costs $10 and is available Monday through Friday from 7 a.m. to 7 p.m.
5. What are Parkland Hospital visiting hours?
Parkland’s current general visiting hours are 5 a.m. to 9 p.m. every day. In inpatient areas, nursing staff determine the permitted number of visitors case by case. Visitors may not eat in patient rooms.
6. How much does a visit to Parkland Hospital cost?
There is no one flat hospital or doctor-visit price. Parkland publishes standard charges and provides estimates for shoppable services. Call 214-590-8831 Monday through Friday from 8 a.m. to 4:30 p.m. for a patient estimate.
7. What insurance does Parkland Health accept?
Parkland accepts many major plans including selected Aetna, Blue Cross Blue Shield of Texas, Cigna, UnitedHealthcare, ACA Marketplace, Medicaid, Medicare Advantage, TRICARE and TriWest products. Exact product participation should be checked before planned care.
8. Does Parkland offer financial assistance for uninsured patients?
Yes. Parkland offers Financial Assistance and a Self-Pay Charity Discount Program. The current self-pay program provides qualifying discounts from 65% to 90%, depending on factors such as income, Dallas County residency and type of care. Call 214-590-8831.
9. How do I get medical records from Parkland?
Call Health Information Management at 214-590-5470. In-person requests are accepted at Parkland Memorial Hospital, first floor, Suite 01-603, Monday through Friday from 8 a.m. to 4:30 p.m. Parkland does not accept medical-record requests by email.
10. Does Parkland have a 24-hour pharmacy?
Yes. The Ron J. Anderson, MD Pharmacy at 5184 Tex Oak Ave., first floor, is open 24 hours a day, seven days a week. The pharmacy phone number is 214-590-6120.
Official Parkland resources for live actions
The practical patient information is summarized directly above. These official links are retained mainly for live actions and details that can change:
- Main campus — current hospital-campus and building information.
- Emergency Room — current emergency-care access.
- Appointments and care options — appointment, same-day and virtual-care routes.
- Parking — current garage, lot and valet prices.
- Visitor policy — confirm same-day visitor restrictions.
- Accepted insurance — verify exact plan participation.
- Price transparency — current standard-charge data.
- Financial support — compare financial-assistance programs.
- Medical records — current request form and release instructions.
- Parkland MyChart — appointments, records, results, medication requests and bills.
Editorial verification note: Parkland does not publish a dependable permanent weekly schedule for every physician or one universal patient-specific doctor/ER fee. This guide therefore includes current official clinic hours, physician leadership, trauma surgeons, parking charges, visitor hours, insurance categories, financial-assistance details, pharmacy hours, medical-record instructions and direct contact numbers without inventing doctor schedules or prices.