Nemours Children’s Hospital Florida: Pediatric ER, Doctors, Parking, Costs & Family Information
Nemours Children’s Hospital, Florida is at 6535 Nemours Parkway, Orlando, FL 32827 in Lake Nona Medical City. The hospital information number is (407) 567-4000, while specialty appointments are generally scheduled through (407) 650-7715.
The freestanding children’s hospital provides pediatric emergency, inpatient, intensive-care, neonatal, heart, cancer, neuroscience, orthopedic, digestive, surgical, imaging, rehabilitation and other highly specialized services. The pediatric Emergency Department is open 24 hours a day, seven days a week.
This guide puts the practical details families usually search for directly on the page: ER access, free parking, visitor rules, named specialists, appointment steps, surgery check-in, cost estimates, 2026 financial assistance, billing, insurance, medical records, MyChart, imaging, pharmacy, dining, Ronald McDonald House, interpreters and family-support services.
Orlando, FL 32827
(407) 567-4000
Open 24/7
Start Here: Fast Answers Before Going to Nemours Children’s Hospital
My child needs the ER
Go to 6535 Nemours Parkway and follow road signs directly to the Emergency Department entrance and its designated parking area.
Hours: 24/7.
Hospital: (407) 567-4000.
I need an appointment
Specialty Scheduling:
(407) 650-7715.
New patients can also schedule many specialties online.
How much does parking cost?
Nothing. Nemours currently provides complimentary self-parking in its visitor garage.
The garage is open 24/7.
When should we arrive?
Nemours asks outpatient families to arrive about 15 minutes before the appointment for registration.
I need to know what I may owe
Financial Advocate:
(844) 551-2065.
Choose the Orlando option when prompted.
Nemours Children’s Hospital Orlando Campus & Arrival Guide
The hospital sits in Lake Nona Medical City, near SR-417. Families unfamiliar with Central Florida should be aware that SR-417 is a toll road.
Main Hospital
6535 Nemours Parkway
Orlando, FL 32827
Emergency, inpatient, specialty outpatient, surgery, imaging, cancer care, intensive care, rehabilitation and hospital pharmacy services.
Welcome Desk
The Welcome Desk is on the first floor in the main lobby.
Families can get:
- Visitor badges.
- Hospital maps.
- Directions.
- Wheelchairs or wagons.
Outpatient check-in
Registration desks are located on clinic floors near the elevators.
Arrive approximately 15 minutes early unless your clinic or procedure gives you a different arrival time.
Public transportation
- LYNX: regional bus service.
- SunRail: weekday rail service with connections to LYNX routes.
- ACCESS LYNX: paratransit for qualifying passengers.
LYNX: (407) 841-LYNX.
SunRail: (855) RAIL-411.
ACCESS LYNX: (407) 423-TRIP.
Nemours Children’s Hospital Parking: Free Garage, EV Charging & ER Parking
The visitor garage is directly outside the main hospital area and is designed for patient-family access.
Electric vehicles
Complimentary ChargePoint EV charging stations are available on the first level of the parking garage near the elevators.
Emergency Department parking
For emergency care, do not simply enter the general outpatient flow. Follow roadway signs for the Emergency Department entrance and ER parking lot.
Security assistance
Hospital Security is available 24/7.
Security: (407) 567-5555.
Blue-light emergency phones are also located around the campus.
Nemours Children’s Hospital Orlando Emergency Room
Full-service pediatric Emergency Department.
Follow ER road signs.
What makes the ER pediatric-specific?
The Emergency Department is designed exclusively for children and includes:
- Pediatric emergency physicians and nurses.
- Private treatment rooms with doors rather than curtains.
- Rapid nursing evaluation.
- Pediatric imaging and laboratory access.
- Round-the-clock access to pediatric specialists.
- A calmer care model for children with autism and sensory differences through the REACH program.
Typical first-provider timing
Nemours currently says most children are seen by a healthcare provider within approximately 20–30 minutes. This is not a guaranteed wait time: critically ill children are prioritized and volume can change rapidly.
When urgent care may be more appropriate
For non-life-threatening illnesses or injuries when the pediatrician is unavailable, Nemours operates pediatric urgent-care locations and also offers on-demand video visits.
Urgent care can be appropriate for problems such as uncomplicated fever, ear pain, minor sprains, rashes or mild respiratory illness. Serious breathing difficulty, major trauma, seizures, altered consciousness or other emergencies belong in the ER or require 911.
How much does the Nemours ER cost?
Potential components include:
- Emergency facility charges.
- Physician professional services.
- Laboratory testing.
- X-ray, ultrasound, CT or MRI.
- Medication and medical supplies.
- Sedation.
- Procedures.
- Specialist consultations.
- Hospital admission if needed.
How to Make an Appointment at Nemours Children’s Hospital Florida
Use MyChart
Eligible appointments can be scheduled or managed through Nemours Children’s MyChart.
General Lake Nona outpatient hours Monday-Friday; individual specialties vary.
Appointment steps
- Select the pediatric specialty your child needs.
- Call (407) 650-7715 or use online scheduling when offered.
- Have your insurance card available.
- Ask whether your plan requires a referral.
- Ask whether prior authorization is required.
- Confirm that the appointment is at 6535 Nemours Parkway rather than another Central Florida Nemours office.
- Confirm the physician’s name.
- Ask for the next available appointment.
- Ask whether a video visit is appropriate.
- Plan to arrive about 15 minutes early unless told otherwise.
Who must accompany the child?
Nemours requires a child to be accompanied by a legal guardian or someone authorized by the legal guardian.
Referrals
Some insurance plans allow children to see a Nemours specialist without a referral, while others require one. Verify both Nemours scheduling requirements and the insurer’s requirements before the appointment.
Nemours Children’s Hospital Orlando Doctors & Pediatric Specialists
Nemours has a large Central Florida medical staff. Rather than listing hundreds of providers and allowing the list to become outdated, this section highlights current physicians whose official profiles identify Nemours Children’s Hospital, Florida at 6535 Nemours Parkway as a primary office.
Cardiology — (407) 650-7715
- Gul H. Dadlani, MD — Pediatric Cardiology; primary office at Nemours Children’s Hospital, Florida.
- Dima Turpin, MD — Pediatric Cardiology; online scheduling currently offered.
- Peace Chike Madueme, MD — Pediatric Cardiology; Lake Nona and regional Central Florida care.
- Tomislav Ivsic, MD — Pediatric Cardiology.
- Katherine T. Braley, MD — Pediatric Cardiology.
- Bahram Kakavand, MD — Pediatric Cardiology; also identified with cardiopulmonary exercise services.
- Steffan Sernich, MD — Pediatric Cardiology.
Appointments: (407) 650-7715.
Neurology & Neurosurgery — (407) 650-7715
- Omer A. Abdul Hamid, MD — Pediatric Neurology; neuromuscular expertise.
- Satyanarayana Gedela, MD — Pediatric Neurology and neurophysiology.
- Kim H. Manwaring, MD — Pediatric Neurosurgery; expertise includes hydrocephalus, Chiari malformation, spina bifida and related neurosurgical conditions.
Appointments: (407) 650-7715.
Orthopedics & Sports Medicine — (407) 650-7715
- Zachary S. Stinson, MD — Pediatric Orthopedics and sports-related conditions.
- Daniel Kenneth Ruggles, DO — Pediatric Orthopedics.
- Joseph G. Khoury, MD — Pediatric Orthopedic Surgery.
- Robert Page Stanton, MD — Pediatric Orthopedics.
- Shawn C. Standard, MD — Pediatric Orthopedics.
Appointments: (407) 650-7715.
A separate orthopedics walk-in clinic is also offered at Nemours’ nearby Narcoossee Road location during limited weekday hours.
Gastroenterology — (407) 650-7715
- Hadeel Alatrash Haddad, MD — Pediatric Gastroenterology.
- Daniel Francisco Castillo, MD — Pediatric Gastroenterology.
- Roberto A. Gomez Suarez, MD — Pediatric Gastroenterology.
Appointments: (407) 650-7715.
Cancer & Blood Disorders — (407) 650-7715
- Erlyn Smith, MD — Pediatric Hematology/Oncology.
- Vibhuti Agarwal, MD — Pediatric Hematology/Oncology with neuro-oncology training.
- Dorothea Douglas Lindsay, MD — Pediatric Hematology/Oncology.
- David Scott Dickens, MD — Pediatric Hematology/Oncology.
Orlando’s Center for Cancer and Blood Disorders includes infusion, specialized medication administration, child-life spaces and multidisciplinary pediatric cancer/blood-disorder care.
Endocrinology & Diabetes — (407) 650-7715
- Mauri Carakushansky, MD — Pediatric Endocrinology.
- Shilpa Gurnurkar, MD — Pediatric Endocrinology.
- Yu Miles Yu, MD — Pediatric Endocrinology.
- Neha Vyas, MD — Pediatric Endocrinology.
Appointments: (407) 650-7715.
Urology — (407) 650-7715
- Diana K. Cardona-Grau, MD — Pediatric Urology.
Nemours pediatric urology treats congenital and acquired urinary, bladder, kidney and genital conditions in children.
Major Pediatric Services at Nemours Children’s Hospital Florida
Emergency Medicine
24/7 pediatric-only emergency evaluation and treatment.
Cardiac Center
Cardiology, cardiac imaging, catheterization, heart surgery and cardiac intensive care.
Neuroscience
Neurology, epilepsy, neuromuscular care, neuroimmunology and neurosurgery.
Orthopedics
Pediatric bone, joint, spine, limb and sports-medicine treatment.
Cancer & Blood Disorders
Oncology, hematology, infusion, cellular therapies and cancer support services.
Digestive Care
Gastroenterology, hepatology and pediatric gastrointestinal surgery.
Endocrinology
Diabetes, thyroid, growth, puberty and other pediatric hormone disorders.
Urology
Kidney, bladder, urinary and reproductive conditions.
Pulmonology
Asthma, cystic fibrosis, sleep and complex lung conditions.
Neonatology
Advanced newborn intensive-care services.
PICU
Pediatric intensive-care treatment for critically ill children.
CICU
Cardiac intensive care for children with serious heart conditions.
General Surgery
Inpatient and same-day pediatric surgery.
Medical Imaging
Pediatric radiology including CT, MRI, ultrasound, X-ray and interventional radiology.
Rehabilitation
Inpatient/outpatient PT, OT, speech and rehabilitation medicine.
Behavioral Health
Psychology, psychiatry and integrated pediatric behavioral-health services.
Nemours Children’s Hospital Surgery: Check-In & Pre-Surgery Instructions
Use for surgery timing and preoperative instructions.
Where do you check in?
- Use the hospital’s main entrance.
- Check in at the Welcome Desk and obtain required visitor identification.
- Take the elevators to the second floor.
- Follow signs for pediatric surgical check-in.
Surgical Commons
The pediatric surgery center includes a large indoor-outdoor commons space and access to a second-floor rooftop garden.
Before surgery
- Follow the surgical team’s exact food and drink cutoff times.
- Follow medication instructions.
- Bring photo identification.
- Bring insurance information.
- Bring relevant custody/guardianship documents if required.
- Bring any requested outside records or imaging.
- Confirm who will drive the child home after a same-day procedure.
Fetal Care in Florida: Important Pregnancy Clarification
Nemours Children’s Hospital Florida offers a Center for Fetal Care and works with families whose babies have complex diagnoses before birth.
Florida families can receive specialized fetal evaluation and coordinated pediatric planning in Orlando. The fetal-care team can work with the pregnant patient’s obstetric and maternal-fetal-medicine providers to plan treatment and care after birth.
For pregnancy-specific scheduling, use the current fetal-care contact given by the program or begin with Nemours Florida specialty scheduling at (407) 650-7715.
Nemours Children’s Hospital Florida Visitor Rules & Overnight Parents
Subject to patient condition and current infection-control rules.
Current inpatient family guidance describes two family members/visitors at bedside.
Most inpatient rooms have sleeping accommodations for one parent/guardian.
Visitor badge
Visitors must check in at the Welcome Desk. Valid photo identification is required for adult visitor badging.
Current Nemours policy requires parents, legal representatives and visitors age 16 or older to wear a visitor badge, while the Orlando admissions guide describes daily screening/badging of adults age 18 and older. Follow the current Welcome Desk process when you arrive.
Sibling visitors
Sibling access can vary depending on infection-transmission conditions and the child’s unit. Current policy allows sibling visitation more broadly when community transmission is low, generally between 8 a.m. and 8 p.m..
During influenza-plan activation, additional age restrictions can apply, particularly in the NICU.
Do not visit when sick
Visitors with fever, new rash, contagious illness or other infectious symptoms should not enter patient-care areas unless the care team approves an exceptional circumstance.
High-acuity units
PICU, NICU, CICU and other high-acuity spaces may reduce the number of visitors because of room size, clinical procedures, infection control or patient condition.
Flowers and balloons
Nemours’ Orlando inpatient guidance does not permit latex balloons, live plants or flowers in patient rooms.
Tobacco
The entire campus, including parking areas, is tobacco-, smoke- and vapor-free.
Nemours Children’s Doctor Fees, ER Fees & Cost Estimates
Why your cost varies
Nemours calculates estimates using the expected service and the family’s insurance benefits. Final cost can change based on:
- Exact procedure performed.
- Medical supplies.
- Equipment.
- Medication.
- Length of surgery.
- Additional tests or imaging.
- Unexpected care needs.
- Insurance deductible.
- Copay or coinsurance.
Get a personalized estimate
Select option 5 for Orlando.
Families with a Nemours Children’s MyChart account can also generate customized estimates for eligible services.
Deposit before follow-up care
Nemours states that families may sometimes be asked for a deposit before follow-up care. Call the Financial Advocate team if a requested deposit creates a hardship or does not match your understanding of insurance coverage.
Chargemaster warning
Nemours publishes its Florida hospital standard charges and negotiated-rate files for federal transparency. These amounts are not the same as a patient’s expected out-of-pocket cost.
Insurance Accepted at Nemours Children’s Hospital Florida
Insurance participation varies by the exact service, physician and health plan. Current Orlando physician profiles commonly show participation with plans such as:
Commercial examples
- Aetna commercial products.
- AvMed.
- Blue Cross and Blue Shield products.
- Cigna.
- First Health/Aetna.
- Health First Health Plans.
- Multiplan.
- UnitedHealthcare commercial products.
Florida public programs
- Florida Medicaid.
- Aetna Better Health Medicaid.
- Community Care Plan Medicaid.
- Florida Community Care.
- Humana Healthy Horizons.
- Molina Healthcare Medicaid.
- Simply Healthcare Medicaid.
- Sunshine State Health Plan.
- UnitedHealthcare Community Plan.
Other examples
- TRICARE / Humana Military / CHAMPVA.
- Healthy Kids products.
- Selected employer/PPO networks.
- Travel/international coverage where approved.
Nemours also states that it does not participate with Health Care Sharing Ministries/health-share plans in the same manner as conventional health insurance.
Billing and insurance questions: (866) 390-3610, Monday-Friday, approximately 8 a.m.-4 p.m. Eastern.
2026 Nemours Financial Assistance Program for Orlando Families
Monday-Friday.
Financial counselors can help create qualifying payment arrangements.
2026 uninsured-patient discount levels
Nemours’ financial-assistance policy effective January 27, 2026 uses the following general income framework for uninsured patients:
- Below 250% FPL: 100% discount on qualifying charges.
- 250% to below 300% FPL: 80% discount on qualifying charges.
2026 income examples
| Family size | 250% FPL / 100% discount guideline | 300% FPL / 80% discount guideline |
|---|---|---|
| 1 | $39,900 | $47,880 |
| 2 | $54,100 | $64,920 |
| 3 | $68,300 | $81,960 |
| 4 | $82,500 | $99,000 |
| 5 | $96,700 | $116,040 |
| 6 | $110,900 | $133,080 |
| 7 | $125,100 | $150,120 |
Important provider exclusion
Emergency care comes first
Nemours’ policy specifically states that emergency medical care is provided without discrimination regardless of whether the family qualifies for financial assistance.
Application window
Financial-assistance applications are accepted and processed for at least 240 days after the first billing statement, consistent with the current Nemours policy.
Other help available
Financial counselors can also:
- Help determine Medicaid eligibility.
- Assist with Medicaid enrollment.
- Identify CHIP/state or federal assistance.
- Set up interest-free payment plans.
- Explain deposits and estimated patient responsibility.
Nemours Children’s Hospital Florida Billing
Monday-Friday, approximately 8 a.m.-4 p.m. Eastern.
Before paying an unexpected bill
- Confirm your child’s name and service date.
- Check whether the bill is from Nemours or another medical provider.
- Compare the bill with your insurer’s Explanation of Benefits.
- Confirm that the correct insurance was submitted.
- Ask for clarification about hospital versus professional charges.
- Ask about financial assistance before committing to an unaffordable payment.
Online payment
Nemours offers secure online bill payment and billing tools through its patient/family services and MyChart.
Nemours Children’s Medical Records: Orlando Requests, Fees & Processing Time
Nemours can upload qualifying personal records to MyChart at no charge.
How to request the record
Medical-record requests must be made in writing. Families can use Nemours’ electronic request workflow or submit the Authorization to Release form.
Central HIM contact
Health Information Management
1600 Rockland Road
Wilmington, DE 19803
Email: patientrecords@nemours.org
Fax: (302) 651-4480
Orlando local record routing
The current Orlando hospital admissions guide also lists:
Medical Records: (407) 650-7401, option 1.
Personal-copy fee
Nemours currently states that a personal record copy sent by CD, fax or paper costs $6.50. Uploading the copy through Nemours Children’s MyChart is available at no charge.
Send outside records to Orlando specialty care
Orlando specialty-care fax: (407) 650-7124.
Nemours Children’s MyChart & Nemours App
Nemours Children’s MyChart gives parents, caregivers and eligible patients secure access to health information and care-management tools.
Appointments
Schedule or manage eligible visits.
Results
View available laboratory and diagnostic test results.
Visit notes
Review available clinician notes and summaries.
Messages
Communicate securely with the care team.
Refills
Request eligible prescription refills.
Video visits
Launch scheduled or eligible on-demand virtual visits.
Billing
Review and manage eligible billing information.
Estimates
Generate personalized estimates for selected services.
Records
Receive requested medical-record copies electronically.
Nemours Orlando Medical Imaging: Scheduling, MRI, CT & Radiology
Imaging services
X-ray
Pediatric radiography.
MRI
Specialized pediatric magnetic-resonance imaging.
CT
Pediatric computed tomography.
Ultrasound
Diagnostic pediatric ultrasound.
Cardiac imaging
Advanced congenital-heart imaging.
Interventional Radiology
Image-guided pediatric procedures.
Insurance authorization
For outpatient radiology referrals, Nemours notes that imaging appointments may not be scheduled until required insurance authorization has been received. Authorization processing can take time, so families should not assume that sending an imaging order automatically creates an appointment.
Aquarium
The Imaging Commons includes a 1,500-gallon aquarium maintained by SeaWorld, part of the hospital’s child-centered environment.
Nemours Children’s Hospital Florida Pharmacy
The Lake Nona hospital includes an onsite outpatient pharmacy for families receiving care at Nemours.
Nemours Children’s Specialty Pharmacy — Florida
Call for current Sunday/holiday availability.
Specialty Pharmacy services
- Specialized medication counseling.
- Refill coordination.
- Insurance authorizations.
- Appeals assistance.
- Medication financial-assistance support.
- Prescription transfers.
- Adherence and side-effect monitoring.
- Medication delivery at no additional delivery charge.
The Specialty Pharmacy commonly supports children in endocrinology, gastroenterology, pulmonology, rheumatology and other programs requiring complex medicines.
Patient Relations, Interpreters, Child Life, Security & Family Services
Child Life
Preparation, play, coping support and age-appropriate education.
Social Work
Help with coping, resources, transportation, lodging and family needs.
Spiritual Care
Nondenominational support and hospital chapel access.
Interpreter access
Nemours provides interpretation at no charge, including:
- Telephone interpreters in almost every language, available 24/7.
- Video interpretation.
- American Sign Language.
- In-person interpreters when arranged in advance.
TDD: dial 711 while in the hospital or (800) 955-8771 outside the hospital.
Family lounges and laundry
Inpatient floors include family lounges, and washers/dryers are available at no cost to patient families.
Lactation
Lactation rooms and breastfeeding support are available for families.
Gardens
- Discovery Garden outside the Nemours Café.
- Rooftop garden on the second floor near Surgical Commons.
- Rooftop therapeutic garden on the fourth floor.
Chapel
A nondenominational chapel is in the first-floor lobby and provides a quiet area for reflection, meditation and prayer.
Nemours Café, Quick Cuisine & Gift Shop Hours
Nemours Café
Location: first floor near the elevators.
| Meal | Current published hours |
|---|---|
| Breakfast | 7-9:30 a.m. |
| Lunch | 11 a.m.-3 p.m.; weekend lunch ends at 2 p.m. |
| Dinner | 5-7 p.m. |
| Late Night | 8-11 p.m. |
Outtakes Quick Cuisine
Location: first floor behind/near the Welcome Desk.
Daily: 6 a.m.-9 p.m.
Options include coffee, sandwiches, salads, soups, baked items and grab-and-go foods.
Branches Gift Shop
First floor near the Welcome Desk
Weekdays: 8:30 a.m.-6 p.m.
Phone: (407) 567-4560.
Ronald McDonald House at Nemours Children’s Hospital Orlando
The Ronald McDonald House is located next to the hospital campus, making it possible for qualifying families of hospitalized children to remain close to their child.
Hospital-room sleeping
Most patient rooms contain a couch that converts to overnight sleeping space for one parent or guardian.
PICU, NICU and CICU rooms may use different sleeping arrangements, so families should ask the unit nurse about overnight accommodations.
International families
Nemours International Medicine Program — Florida: (833) 921-1247.
Nemours Children’s Hospital Florida Phone Directory
| Department / need | Phone | Useful detail |
|---|---|---|
| Main hospital information | (407) 567-4000 | Main Orlando hospital contact |
| Specialty appointments | (407) 650-7715 | Most pediatric specialties |
| Emergency Department | (407) 567-4000 | 24/7 patient-family hospital route; call 911 for emergencies |
| Provider-only ED direct line | (407) 567-4245 | For referring healthcare professionals |
| Hospital admission/transfer | (855) 543-2364 | KID-ADMIT; professional referral/transfer use |
| Surgical Services | (407) 650-7622 | Pediatric surgery services |
| Surgery instructions/start time | (407) 567-4221 | Pre-op and surgery-day questions |
| Medical Imaging Scheduling | (407) 567-4238 | Option 2 |
| Medical Records | (866) 956-7299 | Central HIM, option 1 |
| Orlando records routing | (407) 650-7401 | Option 1 listed in Orlando admissions guide |
| Billing & Insurance | (866) 390-3610 | Customer service |
| Financial Assistance / Estimates | (844) 551-2065 | Option 5 for Orlando |
| Patient Relations | (407) 567-3222 | Concerns, compliments, complaints |
| Security | (407) 567-5555 | 24/7 campus security assistance |
| Interpreter Services | (407) 567-4000 | Language and ASL assistance |
| TDD | (800) 955-8771 | Outside hospital; dial 711 inside |
| Specialty Pharmacy | (833) 921-1246 | Complex/specialty medications |
| Branches Gift Shop | (407) 567-4560 | First floor |
| Ronald McDonald House | (321) 319-4748 | On-campus family lodging |
| International Medicine | (833) 921-1247 | International patient families |
| Compliance Helpline | (866) 636-4685 | Confidential compliance concerns |
Nemours Children’s Hospital Florida Google Map
Before You Leave Home: Nemours Orlando Checklist
Scheduled outpatient visit
- Confirm doctor’s name and specialty.
- Confirm the appointment is at 6535 Nemours Parkway.
- Check MyChart for appointment instructions.
- Plan to arrive about 15 minutes early.
- Bring parent/legal guardian photo ID.
- Bring insurance card.
- Bring referral or authorization if required.
- Bring medication and allergy list.
- Bring requested outside records/imaging.
- Self-parking is free.
- Request an estimate if cost is a concern.
Emergency Department
- Call 911 for a life-threatening emergency.
- Pediatric ER is open 24/7.
- Use 6535 Nemours Parkway.
- Follow Emergency Department road signs.
- Use the designated ER parking area.
- Parking is free.
- Bring medication/allergy information if readily available.
- Do not delay emergency care for insurance authorization or price information.
Official Nemours Resources for Live Actions
The main practical details are written directly into this guide. Use these official pages for secure actions and information that changes frequently.
- Nemours Children’s Hospital Florida
- Parking, dining and campus amenities
- Pediatric Emergency Department
- Schedule an appointment
- Current doctor directory
- Nemours Children’s MyChart
- Get a cost estimate
- Current insurance search
- Financial assistance
- Medical-record requests
- Florida Specialty Pharmacy
Last reviewed: August 20, 2026. Individual doctor availability, insurance contracts, visitor restrictions, pharmacy holiday hours and financial-assistance determinations can change and should be reconfirmed when they directly affect a planned visit.
Frequently Asked Questions About Nemours Children’s Hospital Florida
1. What is Nemours Children’s Hospital Florida’s address and phone number?
Nemours Children’s Hospital, Florida is at 6535 Nemours Parkway, Orlando, FL 32827. The hospital information number is (407) 567-4000, and specialty appointments are generally scheduled through (407) 650-7715.
2. Is the Nemours Orlando pediatric emergency room open 24 hours?
Yes. Nemours Children’s Hospital, Florida operates a full-service pediatric Emergency Department 24 hours a day, seven days a week. Follow the Emergency Department signs from Nemours Parkway. Call 911 for a life-threatening emergency.
3. Is parking free at Nemours Children’s Hospital in Orlando?
Yes. Patient and visitor self-parking is currently free 24/7. The visitor garage also has complimentary ChargePoint electric-vehicle charging stations on the first level near the elevators.
4. What are the visitor hours at Nemours Children’s Hospital Florida?
Parents, legal guardians and identified family caregivers can generally remain with hospitalized children around the clock, subject to the child’s condition and current infection-control rules. Current Orlando inpatient guidance describes two family members or visitors at bedside at a time and quiet hours from 8 p.m.-8 a.m.. Unit-specific restrictions can apply.
5. How do I make an appointment with a Nemours specialist in Orlando?
Call (407) 650-7715 or use Nemours’ online scheduling for eligible specialties. Existing patients can also manage many appointments through Nemours Children’s MyChart. Outpatient families are generally asked to arrive about 15 minutes early.
6. How much does it cost to see a doctor or use the ER at Nemours?
There is no one universal consultation or ER fee. Cost depends on the services performed, professional and hospital charges, testing, imaging, medications, procedures and insurance benefits. Call (844) 551-2065 and choose the Orlando option for financial or estimate assistance.
7. What days do Nemours Orlando doctors see patients?
Individual physician schedules are dynamic. General outpatient services operate mainly on weekdays, but the clinic’s operating hours are not a specific doctor’s personal schedule. Call (407) 650-7715 and give the physician’s full name to check current Lake Nona availability.
8. How do I request medical records from Nemours Children’s Hospital Florida?
Nemours medical-record requests must be submitted in writing. The central Health Information Management assistance line is (866) 956-7299, option 1. Routine requests are generally processed within 8–10 business days. Personal records uploaded to MyChart are available without a copy fee.
9. Does Nemours Children’s Hospital offer financial assistance?
Yes. Under Nemours’ current 2026 guidelines for uninsured patients, qualifying families below 250% of the Federal Poverty Level can receive a 100% discount on eligible charges, while qualifying families between 250% and under 300% FPL can receive an 80% discount. Call (844) 551-2065, option 5 for Orlando. Full eligibility rules and provider exclusions apply.
10. Does Nemours Children’s Hospital Florida have a pharmacy?
Yes. The Orlando hospital has onsite pharmacy services and a Nemours Children’s Specialty Pharmacy. The Florida Specialty Pharmacy number is (833) 921-1246. Current hours are Monday-Friday 8:30 a.m.-5 p.m. and Saturday 9 a.m.-2 p.m..