Tacoma General Hospital: Address, Phone & Patient Info

by
Tacoma, Washington • MultiCare Regional Medical Center

Tacoma General Hospital Address, Phone, Emergency Room, Doctors, Parking, Fees & Patient Information

MultiCare Tacoma General Hospital is a 367-bed regional medical center at 315 Martin Luther King Jr Way, Tacoma, WA 98405. The main hospital phone number is (253) 403-1000.

The hospital operates a 24-hour Emergency Department and a Level II Adult Trauma Center. Major programs include advanced heart care, neurological care, orthopedic and robotic surgery, the MultiCare Cancer Institute, the Family Birth Center and specialized neonatal care.

This guide puts the practical information patients and families usually need directly on the page: ER access, parking, specialist clinics, named physicians, appointment phones, maternity services, bills and professional fees, Washington charity care, MyChart, records, imaging and patient-support contacts.

Hospital: (253) 403-1000 24/7 Emergency Doctors & Clinics Charity Care
Hospital address 315 Martin Luther King Jr Way
Tacoma, WA 98405
Main phone (253) 403-1000
Emergency Department 24 hours daily
Level II Adult Trauma
Family Birth Center 24/7
(253) 403-1032
Life-threatening emergency? Call 911. Do not delay emergency treatment while checking prices, insurance authorization or financial-assistance eligibility.

Start Here: Which Tacoma General Service Do You Need?

Emergency

ER or serious injury

Tacoma General’s Emergency Department is open 24 hours a day and the hospital is a Level II Adult Trauma Center.

Main hospital: (253) 403-1000.

Pregnancy

Labor & delivery

Family Birth Center:
(253) 403-1032
Service: 24 hours daily.

Orthopedics

Bone, joint or fracture visit

MultiCare Orthopedics & Sports Medicine – Tacoma General
315 MLK Jr Way
(253) 792-6555.

Neurology

Neurologist appointment

MultiCare Neuroscience & Sleep Medicine
915 Sixth Ave, Suite 100
(253) 403-7277.

Cancer care

Oncology appointment

MultiCare Cancer Institute
1003 S 5th St
(253) 403-1677.

Hospital bill

Billing or charity care

MultiCare billing:
(800) 919-1936
Local: (253) 459-7956.

Tacoma General is a hospital campus, not the location of every MultiCare outpatient specialist. Always confirm the actual clinic address before driving to 315 Martin Luther King Jr Way.

Tacoma General Hospital Quick Facts

367

Current MultiCare-listed hospital beds.

24/7

Emergency Department.

Level II

Adult Trauma Center.

MultiCare

Hospital system/operator.

Major hospital programs

  • Emergency and trauma care.
  • Advanced cardiac care and heart procedures.
  • Neurology and neurosurgical services.
  • Orthopedic surgery and trauma orthopedics.
  • Robotic surgery.
  • MultiCare Cancer Institute.
  • Family Birth Center.
  • Neonatal intensive care and specialized newborn care.
  • Diagnostic imaging.
  • Laboratory services.
  • Inpatient medical and surgical care.

Tacoma General Hospital Parking, Garages & Campus Navigation

The Tacoma General medical campus contains several buildings and parking structures. Your best parking location depends on whether you are going to the main hospital, Baker Center, Cancer Institute or another nearby specialty office.

Destination Parking / address Current practical note
Main Tacoma General campus 315 Martin Luther King Jr Way Follow current MultiCare visitor and Emergency signage when entering the campus.
Fifth Street Parking Garage 424 S J St, Tacoma Current parking directories list this as a MultiCare visitor garage, open 24 hours and free for visitors. Follow posted signs because access rules can change.
Baker Center 316 Martin Luther King Jr Way Baker Center has an attached garage. This is the recommended garage for Cascade Trauma & Acute Care Surgery appointments.
MultiCare Cancer Institute 1003 S 5th St Use the parking/entrance instructions included with the Cancer Institute appointment.
Parking information is more changeable than the hospital address. If your visit is time-sensitive, use your appointment instructions or call the department before relying on an older garage map.

Mobility and accessible arrival

Tacoma General is a hospital campus with accessible entrances and parking areas. If wheelchair assistance or an accessible drop-off is important, call the main hospital at (253) 403-1000 before arrival and ask which entrance is best for your destination.

Tacoma General Emergency Room & Level II Trauma Center

Hours 24 hours daily
Hospital phone (253) 403-1000
Trauma designation Level II Adult

Emergency and trauma capabilities

Tacoma General provides emergency evaluation around the clock and supports serious trauma cases with surgical, neurological, orthopedic, imaging and critical-care resources.

Trauma follow-up clinic

Patients discharged after trauma or acute surgery may be directed to:

Cascade Trauma & Acute Care Surgery

Baker Center, Suite 203
316 Martin Luther King Jr Way
Tacoma, WA 98405

Clinic: (253) 403-7500
Urgent after-hours answering service: (800) 677-8253.

How much does the Tacoma General ER cost?

There is no one fixed Tacoma General ER fee. The final cost depends on the level of emergency evaluation, tests, imaging, medication, procedures, hospital resources and professional services used.

An ER episode can generate more than one bill:

  • A MultiCare hospital/facility bill.
  • An emergency-physician professional bill.
  • Radiology professional charges when imaging is interpreted.
  • Pathology/laboratory professional charges when applicable.
  • Specialist or surgeon professional charges.

Emergency physician bill

Tacoma Emergency Care Physicians is associated with professional emergency-physician billing. For dates of service from June 1, 2024 forward:

  • Billing customer service: (866) 605-1732.
  • Payment-only line: (866) 535-9945.
Do not avoid the Emergency Department because you cannot pay. MultiCare’s 2026 financial-assistance guidance says ability to pay is not a barrier to emergency care and payment discussions occur after the patient has been stabilized and treated.

How to Make an Appointment at Tacoma General

Tacoma General itself is primarily an acute-care hospital. Many specialist appointments are booked through the clinic or institute that practices on or near the hospital campus.

Orthopedics

(253) 792-6555
315 MLK Jr Way.

Neurology

(253) 403-7277
915 Sixth Ave, Suite 100.

Medical Oncology

(253) 403-1677
1003 S 5th St.

Trauma / Acute Surgery

(253) 403-7500
Baker Center, Suite 203.

Urology

(253) 383-4404
316 MLK Jr Way, Suite 312.

Family Birth Center

(253) 403-1032
Tacoma General.

Before scheduling

  1. Know which specialty you need.
  2. Ask whether a referral is required.
  3. Have your insurance card available.
  4. Ask whether prior authorization is needed.
  5. Confirm the physician’s full name.
  6. Confirm the exact clinic address rather than assuming it is inside the main hospital.
  7. Ask for the first available appointment.
  8. Confirm the arrival/check-in time separately from the appointment time.
  9. Ask for an estimate if cost is a concern.

Tacoma General Doctors & Current Specialist Clinics

The provider roster changes continuously. The following names are current examples associated with Tacoma General or nearby MultiCare specialty practices.

Doctor schedule warning: clinic office hours below are not an individual physician’s permanent personal schedule. Doctors may divide their week between clinic, hospital rounds, procedures, surgery and other MultiCare locations.
Provider Specialty Practice / location Clinic hours / phone Individual doctor days
Ravi Hira, MD Cardiology / Interventional Cardiology Pulse Heart Institute Cardiology Services
1901 S Cedar St, Suite 301		 Mon-Fri 8 a.m.-5 p.m.
(253) 572-7320		 Confirm live
Daniel Rene Guerra, MD Cardiovascular / Interventional Cardiology Pulse Heart Institute Cardiology Services
1901 S Cedar St, Suite 301		 Clinic generally Mon-Fri 8 a.m.-5 p.m.
(253) 572-7320		 Confirm live
Sarah Kranick, MD Neurology MultiCare Neuroscience & Sleep Medicine
915 Sixth Ave, Suite 100		 Mon-Fri 8 a.m.-5 p.m.
(253) 403-7277		 Confirm live
Greg Bell, MD Neurology MultiCare Neurology
915 Sixth Ave, Suite 100		 (253) 403-7277 Confirm live
Danielle Peterson, MD Orthopedic Surgery MultiCare Orthopedics & Sports Medicine – Tacoma General
315 MLK Jr Way		 Mon-Fri 8 a.m.-5 p.m.
(253) 792-6555		 Confirm live
David Burns, MD Orthopedic Surgery MultiCare Orthopedics & Sports Medicine – Tacoma General
315 MLK Jr Way		 Mon-Fri 8 a.m.-5 p.m.
(253) 792-6555		 Confirm live
Elizabeth Horenkamp, MD Medical Oncology MultiCare Cancer Institute – Tacoma General
1003 S 5th St, Fourth Floor		 Mon-Fri 8:30 a.m.-5 p.m.
(253) 403-1677		 Confirm live
Sunil Rangarajan, MD Hematology / Oncology MultiCare Cancer Institute – Tacoma General
1003 S 5th St		 (253) 403-1677 Confirm live

Important clinic hours

Orthopedics

Mon-Fri: 8 a.m.-5 p.m.
Phone: (253) 792-6555.

Neuroscience

Mon-Fri: 8 a.m.-5 p.m.
Phone: (253) 403-7277.

Medical Oncology

Mon-Fri: 8:30 a.m.-5 p.m.
Phone: (253) 403-1677.

Radiation Oncology

Mon-Fri: approximately 8 a.m.-4:30 p.m.
Phone: (253) 403-4994.

Trauma Surgery Clinic

Phone: (253) 403-7500.
Baker Center, Suite 203.

Pulse Cardiology

Mon-Fri: 8 a.m.-5 p.m.
Phone: (253) 572-7320.

Need a specific doctor’s actual day? Call the clinic, give the doctor’s full name and ask for the first available appointment at your preferred location. That is more reliable than treating clinic hours as the physician’s schedule.

Medical Services at Tacoma General Hospital

Emergency

24-hour emergency evaluation and stabilization.

Trauma

Level II adult trauma services.

Cardiology

Advanced heart and vascular diagnosis/intervention through MultiCare and Pulse Heart Institute.

Neurology

Neurologic evaluation, inpatient neurological care and associated neuroscience services.

Orthopedics

Fracture care, orthopedic surgery and orthopedic trauma.

Cancer Care

Medical oncology, hematology, radiation oncology and multidisciplinary treatment.

Obstetrics

Labor, delivery, postpartum care and lactation support.

Neonatal Care

Specialized NICU/newborn care in partnership with Mary Bridge Children’s.

Robotic Surgery

Advanced minimally invasive surgical capability.

Imaging

CT, MRI, X-ray and other hospital diagnostic imaging.

Laboratory

Hospital laboratory and pathology services.

Critical Care

Intensive inpatient care for seriously ill patients.

Tacoma General Family Birth Center, Labor & Delivery & NICU

Birth Center (253) 403-1032
Availability 24/7

Labor and delivery services are available around the clock.

NICU One floor away

Higher-level newborn care is close to the Birth Center.

What the Birth Center provides

  • Private birthing suites.
  • Labor, delivery and recovery in the birthing suite.
  • Baby rooming-in with the parent when clinically appropriate.
  • Private postpartum rooms.
  • Lactation support.
  • Breast-pump rental and sales through an onsite supply service.
  • Access to neonatal intensive care when a baby needs higher-level treatment.
Pregnancy visitor rules can differ from general hospital rules. Birth Center, NICU and labor-room support-person policies can change because of patient condition or infection-control needs. Call (253) 403-1032 before bringing additional family members.

Tacoma General Hospital Visiting Hours & Unit Rules

There is not one dependable current public visiting-hours block that safely applies to every Tacoma General unit. Emergency, ICU, Birth Center, NICU, cancer and standard inpatient floors may use different visitor rules.

Before visiting

  1. Call the hospital at (253) 403-1000.
  2. Ask to be connected to the patient’s unit.
  3. Confirm the day’s visiting window.
  4. Ask how many visitors can be in the room.
  5. Ask whether children are permitted.
  6. Ask whether overnight support is allowed.
  7. Confirm masking or infection-control requirements when relevant.

Emergency Department visitors

Bedside access can be restricted by patient condition, treatment activity, privacy, infection precautions and ED capacity.

Family Birth Center / NICU

These areas use separate support-person and visitor rules. Call (253) 403-1032 for current maternity guidance.

Tacoma General Doctor Fees, ER Fees, Hospital Charges & Estimates

Tacoma General does not publish one universal doctor fee, ER fee, surgery fee or “case fee” that represents what every patient will pay.

Why your bill can have multiple parts

Hospital / facility charge

Covers hospital resources such as the room or treatment area, nursing, equipment, supplies, medication, laboratory, imaging and other facility services.

Professional charge

Covers a physician or other professional service. Emergency physicians, surgeons, radiologists, pathologists, anesthesiologists and consultants may bill separately.

Good Faith Estimate

If you are uninsured or choose not to use insurance for scheduled non-emergency care, federal law generally gives you the right to request a Good Faith Estimate of expected charges.

If the final bill from a provider or facility is at least $400 above its Good Faith Estimate, federal dispute rights may be available.

Emergency treatment is different: care needs are not known in advance, so an exact ER total generally cannot be predicted before evaluation.

2026 Tacoma General Charity Care & Financial Assistance

Washington has strong hospital charity-care protections, and MultiCare also maintains a financial-assistance program.

For medically necessary hospital care, qualifying Washington patients with household income at or below 200% of the Federal Poverty Level can receive eligible hospital care free of charge.

MultiCare’s 2026 financial-assistance education states that its hospitals and hospital-based departments provide partial financial assistance up to 400% FPL.

2026 income reference

Household size Up to 200% FPL — free eligible hospital care Higher assistance range
1 person Up to $31,920 Discount eligibility can extend toward $63,840 / 400% FPL.
2 people Up to $43,280 Higher-income discount eligibility may extend toward 400% FPL under applicable policy.
3 people Up to $54,640 Discount eligibility can extend toward $109,280 / 400% FPL.
4 people Up to $66,000 Discount eligibility can extend toward $132,000 / 400% FPL.

Important coverage limitation

Charity care applies to eligible hospital services and the patient’s responsibility under the applicable policy. It may not automatically cover every independently billed physician or outside medical group.

How to apply

  1. Call MultiCare Billing at (800) 919-1936 and ask for a Financial Assistance / Charity Care application.
  2. Complete the household and income sections.
  3. Provide requested income documentation.
  4. Submit the application even if the bill has already arrived.
  5. Wait for the written eligibility determination.
  6. If denied and you believe the decision is incorrect, ask about the appeal process.

Documents Washington hospitals may request

  • Recent pay stubs.
  • W-2 statements.
  • Most recent income-tax return.
  • Medicaid/Apple Health approval or denial documentation.
  • Unemployment documentation.
  • Written employer or assistance-agency statements.
Charity care is not only for uninsured patients. Eligible insured patients can also receive help with qualifying out-of-pocket hospital balances such as deductibles, copays or coinsurance.

Insurance at Tacoma General Hospital

Tacoma General treats patients with Medicare, Washington Apple Health/Medicaid and many commercial insurance products, but participation is plan-specific and can change.

Plan families commonly associated with MultiCare care in the region include

  • Medicare.
  • Washington Apple Health / Medicaid.
  • Regence / Blue Cross Blue Shield products.
  • Premera products.
  • Aetna.
  • Cigna.
  • Kaiser products where contracted.
  • Molina products.
  • UnitedHealthcare.
  • TRICARE / TriWest.
Always verify the exact plan. Hospital network status and a specific doctor’s network status are not necessarily identical.

Before a scheduled procedure

  1. Call the number on your insurance card.
  2. Give the insurer the exact hospital name: MultiCare Tacoma General Hospital.
  3. Give the specific physician’s name.
  4. Ask whether both facility and physician are in network.
  5. Ask whether prior authorization is required.
  6. Ask about deductible, copay and coinsurance.

Tacoma General Billing, Separate Bills & Payment Questions

MultiCare Billing (800) 919-1936
Local billing (253) 459-7956
Typical phone hours Weekdays

Current MultiCare-affiliated billing information lists approximately 7:30 a.m.-5 p.m. weekdays.

Why did I receive another bill?

A Tacoma General encounter can involve services billed by more than one organization. For example:

  • MultiCare hospital/facility bill.
  • Emergency physician bill.
  • Surgeon bill.
  • Radiologist interpretation.
  • Pathologist interpretation.
  • Anesthesia.
  • Other independent specialist services.

Before disputing or paying an unfamiliar bill

  1. Match the date of service to your hospital visit.
  2. Check the company/provider name on the statement.
  3. Compare it with your insurance Explanation of Benefits.
  4. Confirm insurance was billed correctly.
  5. Ask for an itemized bill when necessary.
  6. Ask about charity care before arranging unaffordable payments.

MultiCare MyChart: Results, Appointments, Refills & Bill Pay

MultiCare uses MyChart for secure patient access.

Test results

View available results and clinician comments.

Appointments

View upcoming/past visits and schedule eligible appointments.

Messages

Communicate securely with participating care teams.

Prescription refills

Request eligible medication refills.

Bill pay

Pay eligible MultiCare bills; guest payment is also available.

Visit details

Review upcoming appointment information and available health data.

Open MultiCare MyChart

Tacoma General Medical Records: Phone, Fax, Email & MyChart

Release of Information (253) 403-2433
Fax (253) 333-2419
Email

multicareroi@cioxhealth.com

Two main ways to get records

MyChart

Use MyChart for health information already available electronically. This is usually the quickest option for results and routine visit information.

Formal complete-copy request

Use MultiCare’s Release of Information process when you need a formal chart copy or information not available in MyChart.

Before submitting a request

  • Identify the patient.
  • State the dates of service.
  • Specify which records are needed.
  • State where the records should be sent.
  • Complete required authorization/signatures.
  • Include proof of authority when requesting on behalf of another adult.
MultiCare Medical Records

Tacoma General Imaging, Radiology & Outside Images

Tacoma General Imaging

Hospital: 315 MLK Jr Way.

Hospital phone: (253) 403-1000.

Imaging scheduling help

(253) 841-4353

Diagnostic Imaging Northwest scheduling/help route.

Imaging available through the hospital network

  • X-ray.
  • CT.
  • MRI.
  • Ultrasound.
  • Nuclear medicine.
  • Specialized cardiac and neurological imaging.
  • Interventional imaging/procedures where ordered.
Preparation varies by test. Follow the instructions for your exact exam regarding eating, drinking, medication, contrast, arrival time and transportation after sedation.

Outside imaging

If a specialist asks you to bring prior CT/MRI/X-ray studies, arrange transfer before the appointment when possible. Ask the ordering clinic whether electronic image transfer or a disc is preferred.

Pharmacy & Medication Pickup at Tacoma General

Tacoma General maintains hospital pharmacy services, including medication support for emergency and inpatient care.

Retail/outpatient pickup details can change. A current Tacoma listing identifies a Tacoma General Emergency Department Pharmacy on the third floor at (253) 403-2403. Because public MultiCare pages do not consistently expose a stable retail-pickup schedule, call before relying on it for a routine outpatient prescription.

Before discharge

  • Ask where each new prescription has been sent.
  • Ask whether medication should be picked up before leaving the campus.
  • Confirm any medication that was stopped or changed.
  • Ask when the next dose should be taken.
  • Check MyChart for the updated medication list when available.

Patient Relations, Interpreters, Accessibility & Family Support

Patient / Family concerns

(253) 403-1739

Use for concerns that need assistance beyond the bedside care team.

Interpreter assistance

Ask registration, the nurse or the main operator at (253) 403-1000 for qualified language interpretation.

Accessibility help

Call the hospital before arrival when you need accessible drop-off, mobility assistance or communication accommodation.

If something is not going well during the stay

  1. Tell the bedside nurse.
  2. Ask for the charge nurse if the issue remains unresolved.
  3. Ask for the unit manager when appropriate.
  4. Contact Patient/Family Relations at (253) 403-1739.

Dining and amenities

Tacoma General provides visitor/patient amenities on campus, but current public pages do not consistently publish reliable cafeteria and retail hours. For a same-day answer, call (253) 403-1000 or ask the information desk after arrival.

Going Home After Tacoma General Hospital

Before leaving the unit, confirm

  • Your discharge diagnosis.
  • Medication changes.
  • When the next medication dose is due.
  • Wound/activity restrictions.
  • Follow-up appointments.
  • Which symptoms require a clinic call.
  • Which symptoms require urgent or emergency care.
  • Where prescriptions were sent.
  • How to access results and instructions in MyChart.
  • The correct pickup entrance if the patient needs wheelchair transport.
The correct discharge pickup door can depend on the unit. Ask the nurse for the exact entrance before the driver leaves the parking area.

Tacoma General Hospital Phone Directory

Need Phone What it is for
Main Tacoma General Hospital(253) 403-1000Switchboard, unit and department routing
Family Birth Center(253) 403-1032Labor/delivery information
Orthopedics & Sports Medicine(253) 792-6555Orthopedic appointments at Tacoma General
Neurology(253) 403-7277MultiCare Neuroscience & Sleep Medicine
Neurosurgery / Neurology Associates(253) 403-7299Neurosurgical/neurologic specialty routing
Trauma & Acute Care Surgery Clinic(253) 403-7500Trauma/general-surgery follow-up
Trauma urgent after-hours line(800) 677-8253Urgent established-patient trauma-clinic concerns
Medical Oncology(253) 403-1677MultiCare Cancer Institute
Radiation Oncology(253) 403-4994Radiation oncology
Pulse Heart Institute Tacoma(253) 572-7320Cardiology appointments
Urology(253) 383-4404Urology Services – Northwest
Vascular Surgery(253) 572-2844Vascular Surgery NW
Imaging scheduling/help(253) 841-4353Diagnostic Imaging Northwest
Medical Records / ROI(253) 403-2433Formal record-copy requests
MultiCare Billing(800) 919-1936Hospital bill, financial assistance and payment questions
MultiCare Billing — local(253) 459-7956Billing customer service
Emergency physician billing(866) 605-1732Tacoma Emergency Care Physicians billing questions
Emergency physician payment line(866) 535-9945Professional emergency physician payment
Patient / Family Relations(253) 403-1739Patient-experience concerns
ED / hospital pharmacy listing(253) 403-2403Call to confirm current outpatient pickup availability

Tacoma General Hospital Google Map

Open Google Maps Current MultiCare Location Page

Before You Leave Home: Tacoma General Checklist

Scheduled hospital or specialist visit

  • Confirm physician name.
  • Confirm exact clinic address.
  • Confirm appointment and arrival time.
  • Confirm parking garage/entrance.
  • Bring photo ID.
  • Bring insurance card.
  • Bring referral/authorization if needed.
  • Bring medication list.
  • Bring requested outside records/images.
  • Ask whether both facility and professional charges can apply.

Emergency visit

  • Call 911 for a life-threatening emergency.
  • Tacoma General ED operates 24/7.
  • The hospital is a Level II Adult Trauma Center.
  • Do not delay care for insurance authorization.
  • Bring medication/allergy information when readily available.
  • Ask about charity care after urgent needs have been treated if cost is a concern.

Official Resources for Live Actions

The practical information is included directly above. Use these official services mainly when you need to complete a secure action or verify something that can change quickly.

Last reviewed: August 19, 2026. Individual physician availability, visitor restrictions, parking access, insurance participation and pharmacy pickup details can change and should be rechecked when they directly affect a visit.

Frequently Asked Questions About Tacoma General Hospital

1. What is Tacoma General Hospital’s address and phone number?

MultiCare Tacoma General Hospital is at 315 Martin Luther King Jr Way, Tacoma, WA 98405. The main hospital phone number is (253) 403-1000.

2. Is Tacoma General Hospital’s emergency room open 24 hours?

Yes. Tacoma General operates a 24-hour Emergency Department and is a Level II Adult Trauma Center. Call 911 for a life-threatening emergency.

3. Is parking free at Tacoma General Hospital?

Current visitor parking information lists the Fifth Street Garage as free visitor parking, while Baker Center has an attached garage for Baker Center appointments. Because campus access can change, follow current MultiCare signs when arriving.

4. What are Tacoma General Hospital visiting hours?

Tacoma General does not publish one visitor schedule that safely applies to every hospital unit. Emergency, ICU, Family Birth Center, NICU and standard inpatient floors may use different rules. Call (253) 403-1000 and ask for the patient’s unit before visiting.

5. How do I make an appointment with a Tacoma General doctor?

Appointments are generally made through the relevant specialty clinic. Examples include Orthopedics at (253) 792-6555, Neurology at (253) 403-7277, Medical Oncology at (253) 403-1677 and Trauma Surgery at (253) 403-7500.

6. How much does it cost to see a doctor or use the ER at Tacoma General?

There is no single fixed doctor or ER fee. The amount depends on hospital services, physician services, testing, imaging, procedures and insurance. An ER visit can generate separate hospital and emergency-physician bills.

7. What days are Tacoma General doctors available?

Individual doctors generally do not have a permanent public weekly timetable. Clinic hours are not the doctor’s personal schedule. Call the specialty office, give the physician’s name and ask for the next available appointment.

8. How do I get medical records from Tacoma General Hospital?

Use MultiCare MyChart for available electronic records or contact Release of Information at (253) 403-2433 for a formal copy. The current ROI fax is (253) 333-2419 and email is multicareroi@cioxhealth.com.

9. Does Tacoma General offer charity care or financial assistance?

Yes. Under Washington charity-care rules, qualifying patients at or below 200% of the Federal Poverty Level can receive medically necessary eligible hospital care free of charge. MultiCare’s current 2026 materials state that partial assistance can extend up to 400% FPL. Call (800) 919-1936 and ask for financial assistance.

10. Does Tacoma General use MyChart?

Yes. MultiCare MyChart allows patients to view available results, communicate with participating care teams, request eligible prescription refills, manage appointments and pay eligible bills. Guest bill payment is also available.