Tampa General Hospital Spring Hill address, phone numbers, ER access, patient portal, visitor policy, records, billing, and map help
Tampa General Hospital Spring Hill, also called TGH Spring Hill, is a 124-bed acute care hospital serving Hernando County at 10461 Quality Dr, Spring Hill, FL 34609. The main switchboard is 352-576-5400.
This guide is built for patients and families who need more than a basic listing. It explains the correct phone numbers, emergency room route, admission steps, visitor rules, MyChart access, medical records, price estimates, financial assistance, physician referral, nearby TGH North services, and what to bring before care.
Use this name for maps, records, physician orders, insurance, billing, and patient paperwork.
Spring Hill, FL 34609. Use this address for GPS, rideshare, ER access, and records requests.
Use for patient names, room numbers, departments, directions, and general routing.
The directory says to dial 911 in an emergency. Use the direct number only for non-911 ER routing questions.
Serving Hernando County as part of TGH North.
TGH North identifies Spring Hill as Joint Commission-accredited and certified as a Primary Stroke Center.
Start here: choose the right route for your situation
Use this quick routing table before calling, driving, requesting records, asking for estimates, or looking for a physician.
| Need | Best action | Prepare first |
|---|---|---|
| Life-threatening emergency | Call 911 immediately. | Address, symptoms, age, medications, allergies, and whether the patient is conscious and breathing. |
| Emergency room visit | Go to TGH Spring Hill Emergency Department or call 911 if transport is unsafe. | Photo ID, insurance card, medication list, allergies, current doctors, and recent medical records if available. |
| Patient room or department | Call the main switchboard at 352-576-5400. | Patient full name, room number if known, department name, or reason for calling. |
| Scheduled admission or surgery | Follow signs from the Emergency Department entrance to outpatient registration. | Insurance card, photo ID, physician paperwork, medication list, doctors list, advance directive, and tests if requested. |
| Medical records | Use MyChart or contact Medical Records at 352-576-5403. | Date of service, facility name, record type, recipient details, and signed authorization if needed. |
| Price estimate | Call TGH Spring Hill estimate support at 352-610-5640. | Procedure description, doctor name and phone, insurance company, policyholder, policy number, and group number. |
| Find a doctor | Call physician referral for Brooksville and Spring Hill at 855-796-4274. | Insurance, preferred location, specialty, availability, and symptoms or diagnosis. |
TGH Spring Hill phone directory and patient contact numbers
Use the main switchboard if you are not sure which department you need. For emergencies, dial 911.
| Department | Phone number | Use it for |
|---|---|---|
| Main Switchboard | 352-576-5400 | General routing, patient names, room numbers, and department transfers. |
| Emergency Department | 352-576-5448 | Non-911 ER department routing questions. Dial 911 for a medical emergency. |
| Admissions | 352-576-5441 | Scheduled admission questions, registration routing, and hospital intake questions. |
| Pre-Arrival Unit | 855-481-8677 | Insurance verification and pre-registration questions. |
| Medical Records | 352-576-5403 | Hospital records, ER records, discharge summaries, lab reports, imaging reports, and release forms. |
| Radiology | 352-576-5425 | Imaging department questions after scheduling or physician orders. |
| Central Radiology/Cardiology Scheduling | 352-576-5283 | Radiology or cardiology scheduling coordination. |
| Laboratory | 352-576-5435 | Lab department routing after physician orders or hospital care. |
| Intensive Care Unit | 352-576-5475 | ICU unit routing for approved family communication. |
| Medical Surgical Unit | 352-576-5485 | Medical-surgical unit routing for inpatient-related questions. |
| Maternal Child Unit | 352-576-5461 | Labor, delivery, postpartum, and maternal-child unit routing. |
| Obstetrics | 352-576-5060 | OB department questions and maternity care routing. |
| Rehabilitation Services | 352-576-5492 | Physical, occupational, or speech therapy routing. |
| Same-Day Surgery Unit | 352-576-5468 | Same-day surgery unit questions after physician scheduling. |
| Surgical Scheduling | 352-576-5464 | Surgery scheduling coordination after physician orders. |
| Pharmacy | 352-576-5410 | Hospital pharmacy routing for inpatient or hospital-related medication questions. |
| Case Management | 352-576-5375 | Discharge planning, care transitions, home needs, or post-hospital support questions. |
| Risk Management | 352-576-5228 | Risk-related routing and hospital concern escalation when appropriate. |
| Administration | 352-576-5402 | Administrative routing after the main switchboard if needed. |
Google map, address, and arrival planning
Use the map for route planning to the Spring Hill hospital. For emergency symptoms, use the emergency entrance and follow posted hospital signs.
Tampa General Hospital Spring Hill
10461 Quality Dr
Spring Hill, FL 34609
Main: 352-576-5400
ER arrival
For emergency care, follow signs for the Emergency Department. If the patient cannot safely walk in, call 911 or ask hospital staff for help immediately.
Scheduled admission
TGH North says scheduled admission and surgery registration at TGH Spring Hill follow signs from the emergency department entrance to outpatient registration.
Visitor arrival
All visitors should check in at the public entrance during regular visiting hours. After-hours visitors use ER Registration before going to a patient care floor.
Bring essentials
Bring photo ID, insurance card, medication list, doctor list, advance directive if available, and any records or tests your physician requested.
TGH Spring Hill Emergency Department and 24/7 ER guidance
TGH North lists emergency care for Hernando and Citrus counties at TGH Brooksville, TGH Spring Hill, TGH Crystal River, and TGH Citrus Hills Emergency Center.
| Symptom or situation | Recommended route | Why |
|---|---|---|
| Chest pain, heart attack symptoms, stroke signs, severe breathing trouble | Call 911 or go to the ER immediately. | These symptoms can need time-sensitive emergency treatment. |
| Severe abdominal pain, uncontrolled bleeding, seizures, head injury, severe allergic reaction | Emergency Department. | These can be life-threatening or require imaging, monitoring, procedures, or admission. |
| Sprain, sore throat, mild asthma, UTI symptoms, minor illness | Urgent care or same-day care when not life-threatening. | These may need prompt care but may not require full emergency department resources. |
| Worsening symptoms after ER discharge | Follow discharge instructions and return to the ER if directed or if symptoms worsen. | New or worsening symptoms may require re-evaluation. |
Admissions, outpatient registration, surgery arrival, and patient ID bands
Admissions information matters for scheduled hospital stays, surgeries, procedures, and physician-arranged admissions.
Before you arrive: what TGH North asks patients to bring
Do not delay emergency care to gather paperwork, but for scheduled admissions and procedures, preparation can reduce registration delays.
| Bring | Why it helps | Practical note |
|---|---|---|
| Health insurance card | Helps registration verify coverage and plan details. | Bring the current card to every visit because insurance information can change. |
| Photo identification | Helps confirm identity and protect your medical record. | Driver’s license or picture ID is commonly used. |
| Current medication list | Helps clinicians avoid interactions, duplicate dosing, and missed home medications. | Include dose, schedule, pharmacy, supplements, and recent changes. |
| Current physician list | Helps hospital staff coordinate with primary care and specialists. | Include physician names and phone numbers. |
| Advance directive | Helps staff understand your documented care preferences. | Bring a copy if you created one. |
| Requested records or tests | Can help if your doctor asked you to bring x-ray films, records, or test results. | Do not delay emergency treatment to collect documents. |
Hospital services available through TGH Spring Hill and TGH North
The hospital page and TGH North services pages identify a range of inpatient, outpatient, emergency, specialty, and recovery services.
| Care area | What is listed | What to ask before care |
|---|---|---|
| Emergency medicine | 24/7 emergency services for urgent and life-threatening conditions. | Ask whether symptoms require 911, ER care, urgent care, or follow-up with a physician. |
| Women’s health and maternity | Women’s health care including labor and delivery, neonatology, and maternal-child services. | Ask about OB registration, birth planning, visitor rules, NICU support, and emergency maternity symptoms. |
| Stroke care | TGH North says TGH Spring Hill is certified as a Primary Stroke Center by The Joint Commission. | Call 911 immediately for face droop, arm weakness, speech trouble, sudden numbness, or severe headache. |
| Heart failure and chest-pain related care | The TGH North about page lists Heart Failure Accreditation for TGH Spring Hill, and the hospital page references ACC chest pain accreditation services. | Use emergency care for chest pain, shortness of breath, arm or jaw pain, dizziness, or severe weakness. |
| Surgical services | Vascular and general surgery, same-day surgery, and surgical scheduling phone lines. | Ask about fasting, medication holds, arrival time, anesthesia, PACU, discharge ride, and follow-up. |
| ENT, plastic surgery, and urology | TGH North identifies these services as part of TGH Spring Hill’s service mix. | Ask whether your physician order, referral, insurance authorization, and pre-registration are complete. |
| Outpatient rehabilitation | Physical, occupational, and speech therapy are listed, with rehab services at 352-576-5492. | Ask whether your therapy order, insurance authorization, and appointment location are correct. |
| Wound care and hyperbaric center | TGH Spring Hill Wound Care and Hyperbaric Center is listed at 120 Medical Blvd, Suite 106. | Ask whether wound care is at the main hospital or the separate wound-care suite before driving. |
MyChart patient portal for TGH North hospital care
TGH North says MyChart is the portal for TGH Brooksville, TGH Spring Hill, and TGH Crystal River hospital care.
MyChart can help with
- Viewing discharge instructions or after-visit summaries.
- Self-scheduling appointments online, including same-day options where available.
- Requesting prescription refills.
- Accessing test results.
- Sharing your health record with a new physician.
- Sending messages to your doctor.
- Paying your bill.
Services after 12/01/2023
TGH North says Tampa General Medical Group records for services rendered on or after 12/01/2023 are available through MyChart.
Older Bravera provider records
For Bravera Health Medical Group provider records before 12/01/2023, TGH North points users to the previous Athena Health portal workflow.
Emergency warning
Do not use MyChart messages for emergency symptoms. Call 911 or go to the emergency department when symptoms are severe or worsening.
MyChart login
- Sign in or request access.
- Choose visits, test results, billing, or records from the account menu.
- For formal records, use the Sharing Hub or the medical records request process.
TGH North patient portal page
- Confirm whether your care was hospital-based or medical-group-based.
- Use MyChart for current TGH North records.
- Use the older portal route only for eligible pre-12/01/2023 Bravera provider records.
Medical records, ER records, discharge summaries, and imaging reports
Records may be needed for follow-up physicians, insurance, disability, legal, work, school, second opinions, or personal files.
| Record need | Best route | Details to include |
|---|---|---|
| Hospital records | Contact TGH Spring Hill Medical Records at 352-576-5403. | Patient identity, dates of service, facility name, record types, and recipient information. |
| Fax records request | Use TGH Spring Hill Medical Records fax 352-576-0480. | Signed release, date range, patient details, recipient name, recipient fax, and requested record type. |
| Mail or drop-off | Use 10461 Quality Drive, Spring Hill, FL 34609. | Completed request form and supporting authority if requesting for someone else. |
| Emergency room record | Use the patient request for health information form or MyChart when available. | Check “Emergency Room Record” and include the ER date of service. |
| Discharge summary | Use MyChart or medical records request. | Date range, facility, and recipient details for the doctor or patient copy. |
| Imaging/X-ray reports or films | Request reports or imaging media based on what the next doctor needs. | Specify “Imaging/X-Ray Reports,” “Imaging/X-Ray Films,” or both if needed. |
| Records for another provider | Ask the receiving provider to request records for continuity of care. | Receiving provider name, office phone, fax, address, date needed, and visit date. |
Billing, separate bills, estimates, insurance, and price transparency
Hospital billing can include hospital charges and separate professional bills from physicians, surgeons, pathologists, radiologists, anesthesiologists, or other providers.
Hospital billing
TGH North says it bills insurance, Medicare, or Medicaid on behalf of patients as a courtesy, but payment remains the patient’s responsibility for deductibles, co-insurance, and non-covered items.
Separate provider bills
You may receive separate bills from your personal physician, surgeon, pathologist, radiologist, anesthesiologist, or other healthcare professional. Use the phone number printed on each statement.
Estimate support
For personalized estimates at TGH Spring Hill, call 352-610-5640. Estimates may not include physician fees or unexpected complications.
Payment methods
The TGH North billing FAQ says payment may be made by cash, check, and most major credit cards.
| Billing task | Best contact or action | What to have ready |
|---|---|---|
| Personalized estimate | Call TGH Spring Hill estimate support: 352-610-5640. | Procedure description, doctor name and phone, insurance company, policyholder, policy number, and group number. |
| Hospital bill question | Use the number on the statement or TGH billing support when appropriate. | Account number, patient name, date of service, insurance EOB, and payment history. |
| ER physician bill | Check whether a separate emergency physician group statement arrives. | Compare the hospital bill and professional bill before assuming it is a duplicate. |
| No Surprises Act question | Review TGH billing and No Surprises Act information. | Insurance status, emergency or scheduled care details, provider status, and bill copies. |
Financial assistance and charity care for TGH Spring Hill
The official TGH Spring Hill and TGH Brooksville financial assistance policy explains charity care, discounted care, emergency treatment obligations, and how patients may apply.
| Financial help topic | Policy-based summary | What to do |
|---|---|---|
| Emergency care | The policy says emergency medical conditions are treated under EMTALA without discrimination and without regard to ability to pay. | Do not delay emergency care because of cost concerns. |
| Charity care | The policy says charity care is available to patients who qualify. | Ask for the financial assistance application and eligibility review. |
| Discounted care | Underinsured and uninsured patients who do not meet charity guidelines may qualify for discounted care. | Ask whether uninsured, underinsured, Medicaid, or other assistance programs apply. |
| Independent providers | The policy notes independent physicians may or may not offer financial assistance or discounts. | Check each separate physician, anesthesia, pathology, radiology, or ER professional bill separately. |
| Collections | The policy addresses limits and procedures around billing and collections for eligible patients. | Apply early and respond to requests for documentation. |
Visitor policy for TGH Brooksville and TGH Spring Hill
Visitor rules are designed to balance patient support with patient care, security, confidentiality, infection control, and unit-specific needs.
Patient rights, communication help, visitors, and complaint options
TGH North’s patient-rights page explains patient communication rights, privacy, pain management, visitor designation, responsibilities, and outside complaint routes.
Communication help
Patients have the right to information in a manner they understand, including preferred language, interpretation or translation, and help for vision, speech, hearing, or cognitive impairments.
Visitor choice
Patients may receive visitors they designate, including a spouse, domestic partner, family member, or friend, and may deny or withdraw visitor consent at any time.
Patient responsibilities
Patients are responsible for providing accurate health information, asking questions when they do not understand the care plan, following instructions, and following facility policies.
Quality concern route
TGH North lists The Joint Commission phone at 800-994-6610 and email patientsafetyreport@jointcommission.org for certain quality and safety concerns.
TGH Spring Hill leadership names listed by the hospital
Leadership details are helpful when patients, partners, or local organizations need to identify hospital administration and TGH North leadership.
| Leader | Role listed | Scope shown on official page |
|---|---|---|
| John Couris | President & Chief Executive Officer | Florida Health Sciences Center. |
| Stacey Brandt | Executive Vice President, Chief Administrative Officer | Florida Health Sciences Center. |
| Robert Ginn, Jr. | Senior Vice President and President | TGH Brooksville and TGH Spring Hill. |
| Horacio Figueroa, MSN, RN, NE-BC | Vice President & Chief Nursing Officer | TGH Brooksville and TGH Spring Hill. |
| Eric Merkley | Vice President of Hospital Operations | TGH Brooksville and TGH Spring Hill. |
| Thomas Lawhorne | Vice President and Chief Financial Officer | TGH Brooksville and TGH Spring Hill. |
| Beth Sanford-Richman | Chief Quality Officer | TGH Brooksville and TGH Spring Hill. |
Nearby TGH North locations and related Spring Hill services
Several TGH North facilities and outpatient services are near Spring Hill. Confirm the exact address before driving because some services are not inside the main hospital.
| Location or service | Address | Phone |
|---|---|---|
| Tampa General Hospital Spring Hill | 10461 Quality Dr, Spring Hill, FL 34609 | 352-576-5400 |
| TGH Spring Hill Outpatient Rehab Center | 10441 Quality Dr, Suite 104, Spring Hill, FL 34609 | 352-576-5492 |
| TGH Spring Hill Wound Care and Hyperbaric Center | 120 Medical Blvd, Suite 106, Spring Hill, FL 34609 | 352-576-5040 |
| TGMG Spring Hill Primary Care | 8425 Northcliffe Blvd, Spring Hill, FL 34606 | 352-576-5070 |
| TGMG Obstetrics & Gynecology | 11175 County Line Rd, Spring Hill, FL 34609 | 352-576-5060 |
| TGMG Open Access | 2703 Forest Rd, Spring Hill, FL 34606 | 352-576-5050 |
| Physician referral for Brooksville and Spring Hill | Phone-based referral support | 855-796-4274 |
Content gap audit: what basic listings usually miss
Most ranking listings show only name, address, phone, ratings, and a map. Patients need actionable information before an ER visit, admission, record request, bill question, or family visit.
| Missing detail on basic listings | Why it matters | What this guide adds |
|---|---|---|
| Direct department numbers | Patients waste time calling the wrong office. | ER, admissions, records, radiology, lab, ICU, maternal child, rehab, pharmacy, surgery, case management, and pre-arrival numbers. |
| ER vs urgent care routing | Choosing the wrong route can delay care or create unnecessary ER cost. | Clear 911, ER, urgent-care, and post-discharge guidance based on TGH North emergency guidance. |
| Admissions entrance instructions | Scheduled patients may not know where to go at TGH Spring Hill. | Outpatient registration on the first floor and signs from the emergency department entrance to admissions. |
| Medical records workflow | Patients often need ER records, discharge summaries, labs, pathology, imaging reports, or x-ray films. | Medical Records phone, fax, mail/drop-off address, MyChart route, record-type checklist, and billing-record warning. |
| Billing and estimate details | Hospital bills may be separate from physician, radiology, pathology, anesthesia, or ER professional bills. | TGH Spring Hill estimate number, separate-bill warning, cash/check/card note, and cost conversation script. |
| Financial assistance policy | Uninsured and underinsured patients may not know charity care or discounted care may exist. | Financial assistance summary, EMTALA emergency-care reminder, independent-provider limitation, and application reminder. |
| Visitor after-hours route | Families may arrive after hours and go to the wrong entrance. | After-hours visitors must go through ER Registration and may need approval and security escort. |
Official source checklist used for this guide
Use official pages and documents for final confirmation before visiting, paying, requesting records, applying for assistance, or contacting a department.
| Official source | What it verifies | When to open it |
|---|---|---|
| TGH Spring Hill official location page | Hospital profile, address, main phone, services summary, accreditations, leadership, and phone directory. | Before calling, driving, using a department number, or confirming hospital identity. |
| TGH GetCare location listing | Address, phone number, map link, and related virtual care context. | When comparing official location data across TGH web properties. |
| TGH North Emergency Services | 24/7 emergency care, ER vs urgent care guidance, 911 guidance, and post-ER follow-up advice. | Before choosing between ER, urgent care, or 911. |
| Admissions | Registration location, what to bring, admission process, ID bands, and surgery arrival notes. | Before a planned admission or surgery. |
| Patient Portal | MyChart uses, current TGH North portal, and older pre-12/01/2023 Bravera provider record route. | When accessing results, discharge instructions, refills, appointment scheduling, and bills. |
| Request Medical Records | TGH Spring Hill records phone, fax, address, request forms, and records FAQ details. | After care when records, ER reports, discharge summaries, lab reports, or imaging reports are needed. |
| Pricing Information | TGH Spring Hill estimate phone and information required for a personalized estimate. | Before scheduled tests, procedures, or services when cost planning is possible. |
| Visitation Policy for Brooksville & Spring Hill | Visitor check-in, after-hours ER Registration route, child visitor rules, and overnight approval process. | Before visiting an inpatient, especially after hours or with children. |
| Patient Rights & Responsibilities | Communication rights, privacy, visitor rights, patient responsibilities, and Joint Commission contact information. | When you need help understanding care, communication access, rights, or complaint routes. |
| Financial Assistance & Charity Care PDF | Emergency medical condition language, charity care, discounted care, and financial assistance scope for TGH Brooksville and TGH Spring Hill. | When cost, insurance, underinsurance, uninsured status, or charity-care eligibility is a concern. |
| Patient Request for Health Information PDF | Record request types such as progress notes, ER record, discharge summary, lab reports, pathology, operative notes, and imaging. | When requesting a formal copy of TGH North medical records. |
Important medical and emergency-care notice
This guide helps with contact, location, department routing, records, billing, visitor rules, and preparation. It is not medical advice and cannot determine whether symptoms are safe to wait.
Tampa General Hospital Spring Hill FAQs
These questions focus on the Spring Hill address, phone numbers, ER, admissions, MyChart, records, billing, financial assistance, visitor policy, and hospital services.