St. Peter’s Hospital Albany: Address, Phone & Patient Info

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Hospital Guide · Albany NY · St. Peter’s Health Partners

St. Peter’s Hospital Albany address, phone numbers, emergency access, MyChart, medical records, billing, visitors, and parking

St. Peter’s Hospital is located at 315 S Manning Blvd, Albany, NY 12208. The main hospital phone number is 518-525-1550.

Use this guide to quickly find the right route for emergency care, patient information, MyChart access, medical records, billing, financial assistance, visitor planning, parking, security, spiritual care, and hospital services.

Call Main Hospital: 518-525-1550 Official Hospital Page MyChart Portal Medical Records
Medical emergency? Call 911 or go to the nearest emergency department. Do not use MyChart messages, email, online forms, or this guide for chest pain, stroke symptoms, severe trouble breathing, major injury, poisoning, heavy bleeding, loss of consciousness, or other life-threatening symptoms.
Hospital address 315 S Manning Blvd

Albany, NY 12208.

Main phone 518-525-1550

Use for general hospital routing and department transfer.

Hospital hours Open 24 hours

The official hospital location page lists all days as open 24 hours.

Emergency department 518-525-1324

For emergencies, call 911 first. Use the number for department routing only.

Medical records 518-525-1212

Health Information Management handles hospital record requests.

Patient / visitor info 518-525-1571

Use for patient-location, visitor, and hospital information questions.

About St. Peter’s Hospital in Albany

A practical patient and visitor guide for the main St. Peter’s Hospital campus in Albany, New York.

St. Peter’s Hospital is part of St. Peter’s Health Partners and Trinity Health. The official hospital page describes more than 150 years of service and nationally recognized care across many specialties.

The hospital is known for a broad care mix that includes emergency care, heart care, maternity, surgery, behavioral health, oncology, neurology, orthopedics, pulmonary care, vascular care, sleep medicine, and outpatient support services.

Best first step: For general routing, call 518-525-1550. For medical records, call 518-525-1212. For billing questions, St. Peter’s lists customer service at 855-652-1386.

St. Peter’s Hospital Albany contact directory

Use the correct number so your question reaches the right department faster.

Need Phone / route What to ask
Main hospital 518-525-1550 Ask for general routing, department transfer, hospital services, or patient information.
Emergency Department 518-525-1324 Use for department routing. For active emergencies, call 911 instead of calling the hospital.
Admissions 518-525-6648 Ask about admission routing, paperwork, pre-arrival information, and where to report.
Medical Records 518-525-1212 Ask how to request hospital records, send authorization, check request status, or obtain copies.
Patient / Visitor Information 518-525-1571 Ask about patient room location, visitor rules, visitor hours, entry, unit restrictions, or general visit planning.
Financial Assistance 518-525-6760 Ask about financial assistance, payment support, and application routing.
Patient Relations 518-525-1192 Use if concerns were not resolved with nurses, doctors, or the provider office.
Security / Parking concerns 518-525-1522 Ask about parking, security concerns, lost items, after-hours valet key pickup, or safety matters.
Spiritual Care 518-525-1602 Ask for chaplain support, spiritual care, prayer, or family support during hospitalization.

Emergency care at St. Peter’s Hospital Albany

Use emergency services based on symptoms, not convenience or wait-time assumptions.

Call 911 now

Call 911 for chest pain, stroke signs, major injury, trouble breathing, severe allergic reaction, seizure, poisoning, heavy bleeding, severe burns, or loss of consciousness.

Emergency department number

The hospital lists Emergency Department at 518-525-1324. For active emergencies, call 911 instead of waiting on a hospital call.

What to bring

Bring photo ID, insurance card, medication list, allergy list, emergency contact, advance directive if available, and recent discharge paperwork.

After-hours access

The hospital location page lists the main hospital as open 24 hours. If you need parking or security help after hours, use hospital staff or Security.

Emergency billing note: Emergency care may create separate hospital, emergency physician, radiology, lab, anesthesia, specialist, or ambulance bills. Ask billing for an itemized statement after care if charges are unclear.

Appointments, registration, outpatient testing, and check-in

St. Peter’s has several service lines and entrances. Confirm your exact check-in location before arriving.

Confirm whether your visit is hospital-based or office-based. A physician office appointment, hospital outpatient test, surgery, imaging appointment, endoscopy, cardiac procedure, or lab visit may use a different check-in desk.
Ask about centralized registration. St. Peter’s patient resources note centralized registration for diagnostic imaging, endoscopy, nuclear medicine, cardiac cath, EP lab, cardiac/vascular surgery, and outpatient lab.
Verify insurance and authorization. Before scheduled care, ask your insurer whether the service requires prior authorization, referral, precertification, or network verification.
Prepare documents. Bring photo ID, insurance card, referral, authorization number, medication list, allergy list, test orders, and outside records or imaging if requested.
Follow preparation instructions. Imaging, endoscopy, surgery, cardiac procedures, lab tests, and certain outpatient services may require fasting, medication holds, driver arrangements, or early arrival.
Check-in script: “I have an appointment at St. Peter’s Hospital. Which entrance, parking area, registration desk, floor, and arrival time should I use?”

Hospital services and specialty care

The official hospital page lists a broad range of specialties. Call ahead to confirm location, referral rules, and scheduling requirements.

Care area Examples from official service list Patient routing tip
Emergency and inpatient care Emergency Department, admissions, inpatient pharmacy, patient transfer center, security, patient relations, spiritual care. Use 911 for emergencies; use the main hospital number for routing if not urgent.
Heart and vascular Cardiology, heart surgery, vascular care, cardiac cath, EP lab, cardiac/vascular surgery registration. Ask whether you are checking in through centralized registration or a physician office.
Women’s health and maternity Obstetrics and gynecology, midwifery, Baby Friendly maternity care, pediatric-related services. Call ahead for labor, delivery, visitor, support-person, and unit-specific instructions.
Cancer and specialty surgery Medical oncology, radiation oncology, breast care, general surgery, minimally invasive surgery, thoracic and esophageal surgery, hepatobiliary and pancreatic surgery. Confirm whether your visit is consultation, infusion, radiation, imaging, procedure, or pre-op.
Neurology, orthopedics, pulmonary, sleep Neurology, orthopedics, pulmonary, sleep medicine, speech therapy, urology, endocrinology. Bring prior imaging, reports, medication list, and referral information if requested.
Behavioral health and addiction Behavioral health, addiction services, related hospital or outpatient resources. If there is immediate danger to self or others, call 911 or local crisis services rather than waiting for an appointment.
Lab, imaging, endoscopy, nuclear medicine Outpatient lab, diagnostic imaging, endoscopy, nuclear medicine, centralized registration services. Ask about fasting, contrast, driver requirements, insurance authorization, and where to check in.

MyChart patient portal for St. Peter’s Health Partners

St. Peter’s uses Trinity Health MyChart for secure online access to health information.

Portal name
MyChart is the online portal for medical information within the St. Peter’s Health Partners network.
Sign in
If you already have a MyChart account, use the St. Peter’s MyChart page to sign in with your username and password.
Create account
You may use an activation code from your doctor’s office or billing summary. If you do not have a code, use the sign-up online option to verify identity.
Mobile app
Search for “Trinity Health MyChart” in the App Store or Google Play.
Older records
Some older portal information may require a separate request. Use medical records if the portal does not show what you need.
Portal limitation: MyChart is not for emergencies, immediate symptom triage, complete legal medical-record production, or same-day department routing.

Medical records at St. Peter’s Hospital Albany

Use Health Information Management for formal hospital-record requests.

Choose hospital-based records. If your care was at St. Peter’s Hospital, use the hospital record request route, not the physician-office route.
Complete the release form or online request. St. Peter’s Health Partners works with MRO to process patient medical-record requests. The records page offers online request and authorization form options.
Use the correct HIM office. Health Information Management for St. Peter’s Hospital is listed at 315 S. Manning Boulevard, Albany, NY 12208, with phone 518-525-1212.
Specify the exact records. Include date range, visit type, discharge summary, operative report, imaging report, lab result, billing support record, or complete chart as needed.
Expect authorization checks. Patients, legal representatives, parents, guardians, attorneys, insurers, and outside providers may need identification or signed authorization.
Records fee note: St. Peter’s medical-record page says a fee may apply when requesting copies of records. Ask HIM before submitting large, legal, or third-party requests.

Billing, insurance, estimates, physician bills, and financial help

Hospital bills and physician bills may be separate. Verify both with billing and your insurance plan.

Billing need Official route What to do
Hospital bill question 855-652-1386 Use St. Peter’s Customer Service for hospital billing questions or account help.
St. Peter’s Medical Associates bill 855-652-1443 Use this for St. Peter’s Medical Associates billing, which may differ from the hospital bill.
Pay online Billing Information Use online bill pay and keep your statement account number nearby.
Financial assistance 518-525-1565 The billing page lists benefit advocates for St. Peter’s Hospital at 518-525-1565.
Price estimate Online estimate request through billing resources Ask for expected out-of-pocket cost and allow time for review, especially before planned services.
Insurance questions Your insurance carrier plus ordering physician Confirm network, referral, prior authorization, deductible, coinsurance, copay, and physician-group participation.
Separate physician charges Ask the arranging physician and billing office Hospital billing guidance explains that physicians such as anesthesiologists, radiologists, pathologists, and others may bill separately.
Billing script: “I received a St. Peter’s Hospital bill. Please confirm whether this is hospital, physician, lab, imaging, anesthesia, emergency, or Medical Associates billing, and whether an itemized statement is available.”

Visitor information, patient safety, pharmacy, smoking policy, and hospital support

Visitor and patient rules can change by unit, infection status, patient condition, and hospital operations.

Patient / visitor information

Call 518-525-1571 before visiting if you need patient room information, unit rules, or general visitor guidance.

Visitation window

St. Peter’s visitation guidance lists hospital visitation hours as 9 a.m. to 8 p.m., 7 days a week. Call before visiting because unit-specific rules may apply.

Pharmacy

St. Peter’s Hospital Pharmacy supports inpatient services and outpatient pharmacy needs for discharged patients and clinic patients.

Smoking policy

St. Peter’s patient information says smoking is not permitted in indoor or outdoor areas owned, leased, or controlled by St. Peter’s Health Partners.

Telephone service

For bedside telephone service, the patient phone can dial extension 1313, or callers outside the hospital can call 518-525-1881.

Patient Experience

For unresolved concerns, St. Peter’s lists Hospital Complaints and General Patient Experience Complaints at 518-525-1192.

Call before visiting: ICU, emergency, labor and delivery, behavioral health, isolation precautions, surgery recovery, pediatric, and high-risk units may have different rules.

Location, parking, valet, payment, and map

St. Peter’s Hospital has garage parking and valet options. Confirm the correct entrance if you are arriving for a procedure, emergency, or outpatient appointment.

St. Peter’s Hospital Albany

315 S Manning Blvd
Albany, NY 12208
Main: 518-525-1550

Use this map for the main hospital campus. Ask your department whether to use the main entrance, emergency department entrance, walkway entrance, valet, or a specific outpatient registration location.

Parking details to know

  • Main Parking Garage is off S. Manning Boulevard.
  • Visitor parking listed by the hospital: 0–1 hour free, 1–24 hours $5, and 24+ hours $5 per 24-hour period.
  • Valet service is listed Monday–Friday 5:00 a.m.–8:15 p.m. and Saturday–Sunday 9:00 a.m.–6:00 p.m.
  • Valet service is listed as a flat $5 per vehicle.
  • Parking fees may be paid by credit/debit card or mobile pay; cash and American Express are not accepted.
  • Security office for parking concerns: 518-525-1522.

Official source checklist for this St. Peter’s Hospital Albany guide

Use these official pages for current confirmation before medical, financial, or travel decisions.

Source What it verifies When to use it
St. Peter’s Hospital main hospital page Address, main phone, hours, services, important numbers, parking rates, valet details, payment rules, and hospital overview. Use first for hospital identity, parking, and direct department routing.
St. Peter’s Health Partners Contact Us Hospital department phone numbers, including main number, admissions, emergency department, medical records, patient/visitor information, security, and volunteer services. Use when you need a department number quickly.
MyChart Patient Portal MyChart portal purpose, Trinity Health sign-in, account creation, activation-code instructions, app information, and older portal guidance. Use for online records access, lab result access, and portal sign-up.
Medical Records Hospital-based record request steps, St. Peter’s Hospital HIM address, phone number, authorization options, and MRO processing. Use for formal medical-record copies or releases.
Billing Information Billing customer service numbers, online bill pay, financial assistance, benefit advocates, estimates, patient-status billing, physician billing, and insurance pre-approval notes. Use for hospital bills, estimates, insurance issues, and financial assistance.
For Patients Centralized registration details, patient rights, patient experience contacts, and hospital patient-resource links. Use before planned outpatient services or when filing a patient-experience concern.
St. Peter’s Hospital patient information Pharmacy, smoking policy, telephone service, and related inpatient-support information. Use for inpatient stay planning and support services.
Visitation Policy PDF Visitor rules, mask/precaution guidance, and listed visitation hours for St. Peter’s Hospital and Samaritan Hospital. Use before visiting, then call the unit because policies can change.
Independent guide notice: This website is not St. Peter’s Hospital, St. Peter’s Health Partners, Trinity Health, an insurer, a billing office, a medical-records office, or a medical provider. Always confirm urgent, medical, billing, insurance, visitor, portal, records, and parking questions with official hospital sources.

St. Peter’s Hospital Albany FAQs

These questions focus on address, phone, emergency access, MyChart, medical records, billing, insurance, visitors, parking, and patient services.

1. What is the address of St. Peter’s Hospital Albany?
St. Peter’s Hospital is located at 315 S Manning Blvd, Albany, NY 12208.
2. What is the main phone number for St. Peter’s Hospital?
The main phone number for St. Peter’s Hospital in Albany is 518-525-1550.
3. Is St. Peter’s Hospital open 24 hours?
Yes. The official St. Peter’s Hospital location page lists the main hospital as open 24 hours every day.
4. What is the emergency department phone number?
The listed Emergency Department number is 518-525-1324. For life-threatening symptoms, call 911 rather than waiting on a hospital phone call.
5. How do I access MyChart for St. Peter’s Hospital records?
Use the St. Peter’s Health Partners MyChart page. MyChart is offered through Trinity Health and lets patients access medical information through a browser or the Trinity Health MyChart app.
6. How do I request medical records from St. Peter’s Hospital Albany?
Use the St. Peter’s Health Partners medical records page and choose the hospital-based record request option for St. Peter’s Hospital. Health Information Management is listed at 315 S. Manning Boulevard, Albany, NY 12208, with phone 518-525-1212.
7. Who do I call for St. Peter’s Hospital billing questions?
For St. Peter’s hospital billing questions, call Customer Service at 855-652-1386. For St. Peter’s Medical Associates billing, call 855-652-1443.
8. What are St. Peter’s Hospital visitor hours?
St. Peter’s visitation guidance lists hospital visitation hours as 9 a.m. to 8 p.m., 7 days a week. Call Patient/Visitor Information at 518-525-1571 before visiting because unit-specific rules can apply.
9. How much is parking at St. Peter’s Hospital Albany?
The hospital lists visitor garage parking as free for 0–1 hour, $5 for 1–24 hours, and $5 per 24-hour period after that. Parking payment is by credit/debit card or mobile pay; cash is not accepted.
10. What services does St. Peter’s Hospital provide?
The official service list includes emergency care, addiction services, bariatric care, behavioral health, breast care, cardiology, heart surgery, oncology, neurology, obstetrics and gynecology, orthopedics, pulmonary care, sleep medicine, urology, vascular care, and more.