San Joaquin General Hospital: Address, Phone & Patient Info

Q: How much does an emergency visit at San Joaquin General Hospital cost?

There is no single universal emergency-room fee because cost depends on medical services, testing, physician care, insurance and financial-assistance eligibility. SJGH publishes a price-transparency tool and shoppable-services estimator for applicable services.

Q: What are San Joaquin General Hospital visiting hours?

General visiting hours are currently 11:00 a.m. to 8:00 p.m. Special rules apply to maternity, NICU, ICU, pediatrics and patients with critical or end-of-life needs.

Q: How do I get medical records from San Joaquin General Hospital?

Complete and sign the SJGH medical-record authorization and submit it with identification. The current records page lists fax 855-698-4171 and says requests are generally processed within 15 business days. Records-request help is available at 209-468-6650.

Q: Does San Joaquin General Hospital offer financial assistance?

Yes. SJGH offers Charity Care and Discount Payment programs. The hospital states that households at or below 200 percent of the Federal Poverty Level may qualify for full assistance and households at or below 400 percent may qualify for partial assistance depending on eligibility. Call 209-468-6679.

Q: How can I find which days a specific doctor works at SJGH?

SJGH publishes many physician names and specialties but does not publish a dependable hospital-wide daily doctor rota. Call the Appointment Center at 209-953-6400 or the specialty clinic and ask which days the named physician is currently seeing patients and the next available appointment.

French Camp, California hospital guide · Reviewed August 20, 2026

San Joaquin General Hospital address, phone, ER, doctors, fees and visitor information

San Joaquin General Hospital (SJGH) is San Joaquin County’s public acute-care hospital at 500 W. Hospital Road, French Camp, CA 95231. The hospital’s current main number is 209-468-6000.

SJGH currently describes itself as a 152-bed acute-care hospital with a Level II Trauma Center, Level III NICU, high-risk obstetric care, dedicated pediatric services, 24/7 intensive care, medical/surgical units and an Emergency Department staffed around the clock.

This guide puts the practical information patients normally have to search across hospital pages, clinic pages, physician directories, billing policies, visitor rules, campus maps and PDFs into one place—including clinic hours, current doctors named by SJGH, emergency access, medical-record fees, financial assistance, parking, maternity rules and appointment numbers.

152-bed county hospital Level II Trauma Center Level III NICU 24/7 Emergency Department Teaching hospital French Camp, CA

Life-threatening emergency: call 911. SJGH specifically advises patients with chest pain, difficulty breathing or another suspected life-threatening emergency not to drive themselves to the hospital.

Main hospital 209-468-6000

General hospital information.

Emergency Department Open 24/7

North side of the Main Hospital.

Emergency directory line 209-468-6300

Direct ER number in the hospital phone directory.

Address 500 W. Hospital Road

French Camp, CA 95231

San Joaquin General Hospital phone directory

These are direct numbers currently published by San Joaquin General Hospital.

Department / need	Phone	What it is for
Main Hospital	209-468-6000	General hospital information and routing.
Emergency Department	209-468-6300	Direct emergency number listed in the SJGH phone directory.
Appointment Center	209-953-6400	Current SJ Health appointment, referral and provider-change center.
Hospital-listed appointment line	209-468-6820	Still published by SJGH for Ambulatory Care appointments.
Patient Accounts / Business Office	209-468-6800	Hospital billing and account questions.
Medical Financial Assistance	209-468-6679	Charity care, discount-payment applications and billing assistance.
Medical Records directory	209-468-6646	Release of Information / records routing.
Medical Records request help	209-468-6650	Number currently published on the hospital’s records-request page.
Laboratory	209-468-6060	Clinical laboratory.
NICU	209-468-6440	Neonatal Intensive Care Unit.
Family Maternity Center	209-468-6460	Labor, delivery and maternity.
Newborn Nursery	209-468-6457	Main Hospital, third floor.
Security	209-468-6588	Hospital security and visitor assistance.
Child Advocacy Center	209-468-7583	Child forensic and placement-related medical services.
Cafeteria	209-468-6783	Dining information.
Gift Shop	209-468-6044	Hospital gift shop.
Administration	209-468-6600	Hospital administration.

What type of hospital is San Joaquin General Hospital?

Hospital size 152 beds

Current SJGH published acute-care bed figure.

Trauma Level II

Designated trauma services with emergency surgical capability.

NICU Level III

Specialized neonatal intensive care for premature and ill newborns.

Ownership County hospital

A department of the County of San Joaquin.

SJGH provides general medical and surgical inpatient care, high-risk obstetrics, neonatal intensive care, emergency and trauma care, pediatric services, intensive care, rehabilitation and specialty clinics.

It is also a teaching hospital. San Joaquin General Hospital has trained physicians since 1932 and currently sponsors accredited residency programs in Family Medicine, Internal Medicine and General Surgery.

The current Chief Medical Officer is Sheela Kapre, MD. Hospital administration currently lists Richard Castro as Chief Executive Officer and Belva Snyder, MSN as Chief Nursing Officer.

How to make an appointment at San Joaquin General Hospital

Primary-care clinics on the French Camp campus are operated with SJ Health, while SJGH manages hospital and specialty services.

Current SJ Health Appointment Center 209-953-6400

Monday–Friday: 7:30 a.m.–5:00 p.m.

SJGH phone directory appointment number 209-468-6820

Published for Ambulatory Care appointments.

Why there are two appointment numbers: SJGH’s hospital phone directory still publishes 209-468-6820, while the current SJ Health Appointment Center directs patients to 209-953-6400. For routine French Camp primary care, 209-953-6400 is the most useful current scheduling line.

What the Appointment Center can do

Make or change an appointment.
Change your primary-care provider.
Request a new specialty referral.
Check an existing referral.
Send a message to your provider or another department.
Arrange interpreter needs for your visit.

Before calling

Have the patient’s full name and date of birth ready.

Have the insurance ID card available. This helps determine plan and referral requirements.

Know why you need the appointment. Tell the scheduler whether the visit is primary care, women’s health, pediatrics or a specialty referral.

Ask exactly where the clinic is located. The French Camp campus contains several clinic and hospital buildings.

Ask if you need a referral or prior authorization. Many hospital specialty clinics are referral-based.

After-hours help

SJ Health tells established patients to call 209-953-6400 for after-hours assistance. Health Plan of San Joaquin members may also use the plan’s 24-hour advice nurse at 800-655-8274; Health Net members are directed to 800-893-5597.

Appointment instructions

Hospital and French Camp clinic hours

SJGH itself operates continuously for inpatient and emergency services, but outpatient clinics have specific schedules.

Emergency Room: physicians and staff are available 24 hours a day, seven days a week.

Service	Current published hours	Location / note
Emergency Department	24/7	Main Hospital, north side.
Healthy Beginnings – Women’s Health / OB-GYN	Mon–Fri 8:00 a.m.–12:00 p.m. and 1:00–7:00 p.m.	French Camp Health Center.
Primary Medicine Clinic	Mon–Fri 8:00 a.m.–12:00 p.m. and 1:00–5:00 p.m.	French Camp Health Center.
Family Medicine Clinic	Mon–Fri 8:00 a.m.–12:00 p.m. and 1:00–5:00 p.m.	French Camp Health Center.
Appointment Center	Mon–Fri 7:30 a.m.–5:00 p.m.	209-953-6400.
Medical Records Release Office	Mon–Fri 9:00 a.m.–4:00 p.m.	Current SJGH records-request page.
Medical Financial Assistance	Mon–Fri 8:00 a.m.–4:30 p.m.	209-468-6679.
Employee Health walk-in	Mon–Fri 7:30–11:30 a.m. and 1:00–3:30 p.m.	Closed major holidays.
Child Advocacy Center	Mon–Fri; hours vary	Arrive about 15 minutes early for appointments.

Specialty physician clinic sessions may operate on narrower days or hours than the buildings themselves. Confirm the actual doctor session when scheduling.

San Joaquin General Hospital doctors and providers

SJGH publishes current specialty, surgical, OB/GYN and related provider directories. SJ Health publishes the primary-care and pediatric providers serving its health centers.

Doctor timing: SJGH does not publish a stable public weekly table showing every physician’s Monday-through-Sunday patient schedule. A doctor’s clinic day can change because of surgery, hospital coverage, leave, teaching responsibilities or referral demand. The names below are current published providers, but you should call the Appointment Center and ask for that clinician’s actual next clinic day and appointment availability.

Primary-care providers currently published by SJ Health

Provider	Credential	Service
Sabhrup Biring	MD	Primary Care
Harpreet Chhokar	MD	Primary Care
Jonathon Diulio	MD	Primary Care
Hina Farooq	MD	Primary Care
Yunah Hwang	NP	Primary Care
Zeba Khavarian	MD	Primary Care
Jahnavi Kurupati	MD	Primary Care
Jasmine Manocha	NP	Primary Care
Shailaja Munagala	MD	Primary Care
Rosemond Nguiffo	NP	Primary Care
Rajdeep Sahota	DPM	Primary-care network / Podiatry
Ramandeep Sandhu	NP	Primary Care
Yvan Tranquille	MD	Primary Care
Rowena Villamor	NP	Primary Care
Zabihullah Wardak	MD	Primary Care

Pediatric primary-care physicians

Physician	Current published service
Patricia Apolinario, MD	Pediatric Primary Care
Rob Harriz, MD	Pediatric Primary Care
Manju Govindaram, MD	Pediatric Primary Care
Mamta Jain, MD	Pediatric Primary Care
Tiffany Nguyen, MD	Pediatric Primary Care
Patara Rojanavongse, MD	Pediatric Primary Care
Alfred Troncales, MD	Pediatric Primary Care
Tavares Williams, MD	Pediatric Primary Care

Current OB/GYN physicians named by SJGH

Provider	Specialty / role	Languages currently listed
Louis Lim, MD	OB/GYN · Department Head	English, Burmese, Chinese
Jason Bass, MD	OB/GYN	English
Anh Le, MD	OB/GYN	English, Vietnamese
Gerardo Hernandez, MD	OB/GYN	English, Spanish
Sreelatha Pottala, MD	OB/GYN	English, Hindi
Tonja Harris-Stansil, MD	OB/GYN	English
Amarpreet Everest, DO	Family Medicine – OB	English, Punjabi, Hindi

Certified nurse-midwives currently published by SJGH

Midwife	Credential	Languages currently listed
Mandana Motameni	MSN, CNM · Lead Midwife	English, Farsi
Tenzin Pelkyi	MSN, CNM	English, Hindi, Tibetan
Kristen Pierce	DNP, CNM	English
Nasrin Sanei	MSN, CNM	English, Farsi
Aleisha Woods	MSN, CNM, FNP	English
Vivian Cefalo	MSN, CNM, WHNP	English
Estefania Macias	MSN, CNM, FNP	English, Spanish
Lauren Barton	MSN, CNM	English
Adelaide Papazoglou	MSN, CNM, WHNP	English, Greek
Marina Paredes	MSN, CNM, WHNP	English, Russian, Spanish

General Surgery faculty currently published by SJGH

Physician	Published specialty grouping
Timothy Bechtel, MD	General Surgery
Danielle Berera, MD	General Surgery / Trauma / Surgical Critical Care
Charles Fredericks, MD, FACS	General Surgery / Trauma / Surgical Critical Care
Bradley Digney, MD	General Surgery
Bassem Ghobrial, MD	General Surgery / Colorectal Surgery
Gabriel Herscu, MD	General Surgery / Vascular Surgery
Frank Kennedy, MD, FACS	General & Trauma Surgery / Surgical Critical Care
Jonathan Lu, MD, FACS	General / Trauma / Robotic & Minimally Invasive Surgery
Patrick Manookian, MD	General Surgery
Nathaniel Matolo, MD, FACS	General Surgery
Pratik Mehta, MD	General / Hepatopancreaticobiliary Surgery
Sean Meshkin, DO, FACS	General Surgery / Trauma / Surgical Critical Care
Maranda Pahlkotter, MD	General Surgery
Feroze Sidhwa, MD, MPH, FACS	General & Trauma Surgery / Surgical Critical Care
Osama Zahriya, MD	General Surgery

Other surgical specialists named by SJGH

Specialty	Current published physicians
Vascular Surgery	Gabriel Herscu, MD; Shelley Maithel, MD; Siddharth Agarwal, MD; Amarseen Mikael, MD; Ann Yufa, MD
Orthopedics	William Holmes, MD; James Friedman, MD; Jaspreet Sidhu, DO; Richard Gellman, MD
ENT Surgery	Christian Conderman, MD; Kanwar Kelley, MD
Urology	Zamip Patel, MD; Wei Zheng, MD
Neurosurgery	Darbi Invergo, MD; Azeem Oladunjoye, MD; Moris Senegor, MD
Reconstructive Surgery	James Hoyt, MD; Timothy Rankin, MD
Surgical Podiatry / Limb Salvage	Nagvir Sandhu, DPM

Internal-medicine specialty areas

SJGH currently lists specialist coverage in cardiology, critical care, endocrinology, gastroenterology, geriatrics, hematology/oncology, infectious diseases, neonatology, nephrology, neurology, palliative care, pulmonology, rheumatology, sleep medicine and sports medicine.

Teaching-hospital note: some patients may also be cared for by resident physicians working under attending supervision. The hospital’s Internal Medicine, Family Medicine and General Surgery residency programs are part of SJGH’s clinical care model.

How to find a doctor’s actual working day

Identify the doctor’s full name and specialty.

Call 209-953-6400 or the specialty clinic. Ask whether the doctor is currently seeing patients in French Camp or another SJGH location.

Ask for the doctor’s clinic days. Do not assume hospital operating hours are the physician’s personal schedule.

Ask for the next new-patient and follow-up opening.

Confirm referral and insurance requirements.

Useful phone script

“I need an appointment with Dr. [name] in [specialty]. Is this physician currently seeing patients at San Joaquin General Hospital, what days do they hold clinic, and what is the next available appointment?”

San Joaquin General Hospital Emergency Room

SJGH operates a fully equipped Emergency Department with physicians and staff available 24 hours a day, seven days a week.

Emergency hours 24/7

Open every day, including nights and weekends.

Trauma level Level II Trauma Center

Emergency entrance Main Hospital · North Side

From Manthey Road, use Emergency Circle.

Emergency phone numbers

The hospital’s phone directory currently lists 209-468-6300 for Emergency. The dedicated Emergency Services page also gives the hospital’s main 209-468-6000 number for questions.

Emergency services include

24/7 emergency physicians and clinical staff.
Level II trauma care.
Certified stroke program.
Emergency diagnostic and stabilization services.
Access to surgery, intensive care and other hospital specialties as needed.

Chest pain or trouble breathing? SJGH explicitly advises patients not to drive themselves or a family member when a life-threatening emergency is suspected. Call 911.

Where is the ER?

The Emergency Department is on the north side of the Main Hospital. The hospital directs drivers coming from Manthey Road onto Emergency Circle. The campus map marks the emergency area separately from the outpatient clinics.

Emergency fees, doctor fees and hospital prices

SJGH does not publish one universal “ER fee” or one universal “doctor consultation fee” because the final amount depends on services, insurance, physician billing and financial assistance.

Do not rely on a single dollar amount for an SJGH emergency visit. A minor ER evaluation and a trauma case requiring CT, surgery, laboratory work, anesthesia or hospital admission are completely different billing situations.

How to check an official price before non-emergency care

San Joaquin General Hospital maintains a federal hospital Price Transparency resource and a consumer Shoppable Services estimator. Use the estimator for scheduled services rather than assuming a price from another hospital or third-party directory.

Doctor consultation fee

SJGH does not publish a fixed doctor-by-doctor fee such as “Dr. Smith charges $100.” Physician services may be billed separately from hospital facility services. The hospital’s financial-assistance application specifically states that physicians practicing at SJGH are not included in the hospital financial-assistance policy; assistance with a physician bill may therefore require contacting the physician’s billing office.

Good Faith Estimate for self-pay patients

For scheduled care, uninsured or self-pay patients should ask for a Good Faith Estimate before treatment when applicable. Ask for the service name and CPT/procedure information so the estimate is based on the actual planned care.

Medical-record copying fee

Published SJGH records-copy fee 25¢ per page

SJGH’s official medical-record access form states a copy charge of 25 cents per page, including copies of medical records and listed diagnostic tracings/images. Because the form itself is dated 2023, confirm the current charge with Release of Information before ordering a large record set.

SJGH price transparency

Billing, charity care and Medical Financial Assistance

Patient Accounts / Business Office 209-468-6800

Hospital bill and patient-account questions.

Medical Financial Assistance 209-468-6679

Monday–Friday, 8:00 a.m.–4:30 p.m.

SJGH currently offers two main hospital financial-assistance categories: Charity Care and Discount Payment. Assistance can apply to eligible emergency, urgent and medically necessary hospital care.

Who may qualify?

Potential full assistance ≤ 200% FPL

SJGH states that patients with household income at or below 200% of the current Federal Poverty Level may be eligible for full financial assistance.

Potential partial assistance ≤ 400% FPL

Patients with household income at or below 400% FPL may qualify for partial assistance, subject to the policy and application review.

Insured patients with high medical costs may also be eligible under the hospital policy when qualifying income and medical-cost conditions are met.

What you need to apply

Information about your household/family.
Gross monthly household income before taxes and deductions.
Pay stubs, tax returns or other income documentation as requested.
Information about current health insurance or Medi-Cal coverage.
Completed and signed financial-assistance application.

How long does the decision take?

The current SJGH application says the hospital will provide the final eligibility determination and applicable appeal rights within 30 days after receiving a complete application and supporting documentation.

Where to submit the application

San Joaquin General Hospital
Attn: Medical Financial Assistance Program
500 West Hospital Road
French Camp, CA 95231

Phone: 209-468-6679
Email: MFA@sjgh.org

If your application is denied

SJGH states that patients can appeal a financial-assistance denial. The hospital’s public instructions say a written appeal request should be submitted within 30 days of the denial notice.

California also operates a Hospital Bill Complaint Program for patients who believe they were improperly denied hospital financial assistance.

Financial assistance forms

Insurance and self-pay information

SJ Health’s current primary-care information states that its health centers accept regular Medi-Cal, Medi-Cal managed-care plans including Health Plan of San Joaquin and Health Net, and Medicare. Patients who do not qualify for those programs may be eligible for a sliding-scale program.

Plan-specific verification matters: hospital coverage, specialist participation and physician billing can differ from the primary-care clinic network. Call your insurer and SJGH before a scheduled procedure to verify the exact plan, physician and facility participation.

Patients without coverage may also ask SJGH financial counselors about Medi-Cal, Covered California and hospital assistance programs.

Hospital services and specialty clinics

Emergency & Trauma

24/7 Emergency Department, Level II Trauma and certified stroke services.

Intensive Care

24/7 intensive-care services for critically ill patients.

Labor & Delivery

Family Maternity Center, high-risk obstetrics, OB/GYNs, midwives and anesthesia.

NICU

Level III neonatal intensive care for premature and medically complex newborns.

Medical / Surgical

General inpatient medicine, surgery, telemetry and specialty medical/surgical care.

Diagnostic Imaging

Radiology and hospital imaging services.

Laboratory

Clinical laboratory services; direct phone 209-468-6060.

Rehabilitation

Physical therapy, occupational therapy and speech therapy.

Short-Stay Surgery

Outpatient/short-stay surgical services and PACU.

Children’s Advocacy Center

Child-friendly forensic, foster-care and adoption-placement examinations.

Dialysis

Separate dialysis services on the French Camp campus area.

Sleep Diagnostics

Sleep diagnostic services listed in the current campus directory.

Current specialty clinics

Internal medicine specialties	Surgical specialties
Cardiology / Congestive Heart Failure	General Surgery
Critical Care	Breast Surgery
Endocrinology	Hepatopancreaticobiliary Surgery
Gastroenterology	Neurosurgery
Geriatrics	Orthopedics
Hematology / Oncology	ENT / Otolaryngology
Infectious Diseases	Trauma Surgery
Neonatology	Urology
Nephrology / Renal	Vascular Surgery
Neurology	Colorectal Surgery
Palliative Care	Robotic / Minimally Invasive Surgery
Pulmonology	Reconstructive Surgery
Rheumatology	Podiatric / Limb Salvage Surgery
Sleep Medicine	Short-Stay Surgery
Sports Medicine	Post-Anesthesia Care

Family Maternity Center, Labor & Delivery and NICU

Family Maternity Center 209-468-6460

Main Hospital, third floor.

Newborn Nursery 209-468-6457

Main Hospital, third floor.

NICU 209-468-6440

Main Hospital, first floor.

24-hour maternity coverage

SJGH’s Family Maternity Center currently states that it provides 24-hour on-site OB/GYN physicians and midwives, 24-hour on-site anesthesia and 24-hour translation services.

The maternity center includes private birthing rooms with bathrooms and showers and two designated operating rooms for Cesarean sections.

Midwife coverage

SJGH says certified nurse-midwives are available around the clock for laboring patients. Midwives provide prenatal visits and hands-on care during labor, birth and the immediate postpartum period while working with obstetricians, nurses, anesthesia and pediatric teams.

If you arrive in labor

The hospital’s admission instructions tell laboring patients to enter through the Emergency entrance. Staff will direct or escort the patient to the appropriate maternity area.

Maternity classes

SJGH offers maternity orientation, infant-safety and breastfeeding classes. The hospital’s current 2026 maternity education information lists 209-468-7078 for class questions.

San Joaquin General Hospital visiting hours

The current general visitor policy lists standard visiting hours of 11:00 a.m. to 8:00 p.m., with important exceptions by unit.

General visiting hours 11:00 a.m.–8:00 p.m.

Subject to patient condition, isolation and unit-specific rules.

General bedside limit 2 visitors

Normally limited to two people at one time.

Visitor registration

Visitors are instructed to go to the Security Operations Booth to register and receive a visitor pass before entering the designated patient area.

When 24-hour or extended visiting may be allowed

Parents of pediatric patients.
Patients in critical condition.
End-of-life situations.
Patients with qualifying physical, intellectual, developmental or cognitive needs.
ICU visitation when it does not interfere with care.

Children visiting the hospital

Official pages are not completely consistent on minors. The detailed visitor-information page says children under 12 generally require nurse permission, while a separate visitor-conduct page says visitors under 16 are generally not permitted except when approved for special circumstances. Call Security or the patient’s unit before bringing a child visitor.

General visitor rules

Do not visit with cold, flu-like or contagious-disease symptoms.
Follow all isolation precautions.
Wash hands before and after visiting.
Food may not be brought to a patient unless permitted by the physician.
Smoking is prohibited in the hospital and on hospital grounds.
Visitors may be asked to leave during procedures, emergencies or physician rounds.
Patients have the right to refuse visitors.

Maternity visiting rules

General maternity visiting window: 11:00 a.m.–8:00 p.m.

Father/support person may visit 24/7.
Labor and Delivery permits one additional person besides the support person.
For Cesarean delivery, one support person may accompany the patient, subject to emergency conditions.
Postpartum permits two additional visitors at a time besides the support person.
Siblings may visit from 5:00–8:00 p.m.
Nonsibling visitors under 16 are not allowed under the maternity policy.

NICU visitation

Two visitors are allowed at the bedside at one time.
Parents may designate up to four adults who can visit when a parent is absent.
Parents and approved visitors are encouraged to visit day or night.
Visitors must follow NICU hand-washing requirements.

What to bring when you are admitted

New patients are generally directed to the Admissions desk in the main lobby. An admissions representative completes registration paperwork and directs the patient to the correct hospital area.

Bring

Health-insurance card.
Required insurance claim forms.
Current medication list and doses.
Personal toiletries if desired.
Comfortable robe/slippers if appropriate.
Newborn clothing if delivering a baby.
Required infant/child car seat for discharge.

Do not bring

Jewelry or valuables.
Large amounts of cash.
Medications to self-administer without the care team’s approval.

Medication safety

SJGH asks patients to bring a list of current medicines and dosages. The physician will decide which medications should continue while the patient is admitted, and inpatient medications are generally dispensed by the hospital pharmacy.

How to get medical records from San Joaquin General Hospital

Release of Information office Mon–Fri 9:00 a.m.–4:00 p.m.

Current request-page phone 209-468-6650

The main phone directory also lists 209-468-6646 for Medical Records.

Fax or mail request

Fax: 855-698-4171

Mail:
Attention: Medical Records
San Joaquin General Hospital
500 W. Hospital Road
French Camp, CA 95231

What to include

Completed and signed records-request authorization.
Copy of valid identification or driver’s license.
Dates of service requested.
Type of records needed.
Address or destination for the records.

Processing time

SJGH’s current medical-record request page says requests are generally processed and fulfilled within 15 business days after receipt.

Published copy fee

SJGH’s official access form lists a fee of 25 cents per page. Because the form is dated 2023, confirm the current fee if you are requesting a large quantity of records.

SJGH patient portal

San Joaquin General Hospital and SJ Health provide patients with 24/7 online access to available medical information through the patient portal.

How enrollment works

Portal access is established during your first SJGH or SJ Health visit.

You receive a personal username and temporary password.

Sign in to view available medical information.

Technical help

Patient Portal technical assistance 1-877-621-8014

Proxy access

Parents/legal guardians can act as portal proxy for children under age 12. Patients ages 12–17 can access their own portal and may choose whether to grant parent access. Adult proxy access requires appropriate documentation through Health Information Management.

Patient Portal instructions

Parking, directions and public transportation

Parking cost: SJGH publishes a current campus map and parking/directions section, but the official hospital material reviewed for this guide does not publish a fixed patient or visitor parking fee. We therefore do not invent a parking price. Call 209-468-6000 or Security at 209-468-6588 for current parking instructions.

Driving from Interstate 5

Take the Mathews Road exit from I-5.

Head west on Mathews Road.

Take the first right onto Manthey Road.

Proceed toward the hospital and clinic campus on the left.

Going to the Emergency Department

The ER is on the north side of the Main Hospital. From Manthey Road, use Emergency Circle.

Going to the outpatient clinics

SJ Health’s current French Camp directions say to turn onto North Loop Road for the clinic area.

Public transportation

SJGH states that its locations are accessible through San Joaquin Regional Transit District (RTD). RTD’s customer information number published by the hospital is 209-943-1111.

SJ Health’s French Camp directions also reference RTD Route 510 serving the Lathrop Park & Ride connection. Check current RTD schedules before traveling because bus routing can change.

French Camp campus: where departments are located

The hospital’s 2026 campus directory shows distinct hospital, emergency, clinic, tower and administration areas.

Area / floor	Departments currently shown on the 2026 campus directory
Clinic area	Primary Medicine, Family Medicine, Healthy Beginnings / Women’s Health OB-GYN, Orthopedics, High-Risk Infant Follow-Up.
Clinic 5	Anticoagulation, Bret Harte, Employee Health, IM Discharge, Infectious Disease, Neurology, Special Procedures.
Clinic 6	Cardiology, ENT, EEG, Endocrinology, Gastroenterology, Pulmonary, Renal, Rheumatology.
Towers	Oncology / Infusion Room, Occupational Therapy, Physical Therapy, Speech Therapy, Sleep Diagnostics.
Hospital basement	Pharmacy.
Hospital first floor	Cardiology / Radiology and related services.
Hospital second floor	Short Stay Surgery and Post-Anesthesia Care Unit.
Hospital third floor	Labor & Delivery / Family Maternity Center.
Hospital D – first floor	NICU.
Hospital B – first floor	Admitting, Medical Records, Vital Statistics and Medical-Surgical Telemetry.
Hospital B – second floor	Intensive Care Unit.

Outpatient surgery location note: SJGH’s public locations page currently lists the Outpatient Surgery Clinic at 7777 Freedom Road, while the February 2026 campus-directory PDF shows an outpatient surgical clinic reference at 7783 Freedom Road. Because the official sources differ, call 209-468-6820 and confirm the exact building before a surgical appointment.

Dialysis Center

SJGH lists its Dialysis Center at 7783 Freedom Road, French Camp, phone 209-468-6085.

Cafeteria, visitor food and patient meal times

Cafeteria 7:00 a.m.–6:00 p.m.

Open Sunday through Saturday.

Buffeteria Open 24 hours

Located in the old hospital area.

Vending area Open 24 hours

Located next to Security.

Patient meal schedule

Meal	Typical SJGH patient service time
Breakfast	7:00 a.m.
Lunch	11:30 a.m.
Dinner	5:00 p.m.

Snacks may be available to patients when permitted by the physician’s diet order. Visitors should not bring outside food to a patient without checking with the care team.

Which San Joaquin General Hospital number should I call?

Medical emergency

Call 911. SJGH ER is open 24/7.

ER question

209-468-6300.

Routine appointment

209-953-6400, Monday–Friday 7:30 a.m.–5:00 p.m.

Hospital appointment line

209-468-6820.

Need a specialist

Call the Appointment Center and ask about referral status and the specialist’s clinic day.

Hospital bill

209-468-6800.

Cannot afford bill

209-468-6679, Medical Financial Assistance.

Medical records

209-468-6650 request help; directory also lists 209-468-6646.

Portal technical issue

1-877-621-8014.

Maternity

209-468-6460.

NICU

209-468-6440.

Security / visitor help

209-468-6588.

San Joaquin General Hospital Google Map

Main hospital campus: 500 W. Hospital Road, French Camp, CA 95231.

Main destination: San Joaquin General Hospital, 500 W. Hospital Road, French Camp, California 95231. For the Emergency Department, follow signs toward the north side of the Main Hospital and Emergency Circle.

San Joaquin General Hospital FAQs

1. What is the address of San Joaquin General Hospital?

San Joaquin General Hospital is located at 500 W. Hospital Road, French Camp, CA 95231.

2. What is San Joaquin General Hospital’s main phone number?

The main hospital number is 209-468-6000. The hospital phone directory lists 209-468-6300 for the Emergency Department and 209-468-6820 for Ambulatory Care appointments.

3. Is San Joaquin General Hospital Emergency Room open 24 hours?

Yes. SJGH states that Emergency Department physicians and staff are available 24 hours a day, seven days a week. The hospital is also a designated Level II Trauma Center.

4. How much does an emergency visit at San Joaquin General Hospital cost?

There is no single universal ER fee because the amount depends on the medical services, testing, physician care, insurance and financial-assistance eligibility. SJGH publishes a price-transparency tool and shoppable-services estimator for applicable services.

5. How do I make an appointment at San Joaquin General Hospital?

For current SJ Health primary-care scheduling, call 209-953-6400 Monday through Friday from 7:30 a.m. to 5:00 p.m. SJGH’s hospital directory also publishes 209-468-6820 for Ambulatory Care appointments.

6. What are San Joaquin General Hospital visiting hours?

General hospital visiting hours are currently 11:00 a.m. to 8:00 p.m. Special rules apply to maternity, NICU, ICU, pediatrics and patients with critical or end-of-life needs.

7. How do I get medical records from San Joaquin General Hospital?

Complete and sign the SJGH medical-record authorization, include valid identification, and submit it according to the hospital’s Release of Information instructions. The current records page lists fax 855-698-4171 and says requests are generally processed within 15 business days. Records-request help is available at 209-468-6650.

8. Does San Joaquin General Hospital offer financial assistance?

Yes. SJGH has Charity Care and Discount Payment programs. The hospital states that households at or below 200% of the Federal Poverty Level may qualify for full assistance, while households at or below 400% may qualify for partial assistance depending on eligibility. Call 209-468-6679.

9. How much is parking at San Joaquin General Hospital?

The current SJGH campus and parking information reviewed for this guide does not publish a fixed visitor parking price. Call the hospital at 209-468-6000 or Security at 209-468-6588 for current parking instructions.

10. How can I find which days a specific doctor works at SJGH?

SJGH publishes many current physician names and specialties but does not publish a dependable hospital-wide daily doctor rota. Call the Appointment Center at 209-953-6400 or the specialty clinic and ask which days the named physician is currently seeing patients and the next available appointment.

Official information used for this guide

Information was checked against current San Joaquin General Hospital and SJ Health webpages, hospital department pages, provider directories, the current visitor policy, the patient portal, the 2026 French Camp campus directory, medical-record documents and SJGH financial-assistance materials. Useful facts are included directly above; links below are mainly for forms, actions and final verification.

Reviewed August 20, 2026. Doctor availability, specialty sessions, visitor restrictions, insurance participation, prices, parking arrangements and clinic hours can change. Where SJGH does not publish a reliable exact price or physician schedule, this guide intentionally explains how to obtain the current answer rather than inventing one.