Pih Health Downey Hospital: Address, Phone & Patient Info

When arriving for emergency care

What is the PIH Health Downey emergency room fee?

PIH Health does not publish one flat ER fee that represents every emergency visit. An emergency bill can change substantially depending on the level of evaluation, tests, imaging, medications, procedures, supplies and other care required. Insurance benefits, deductible, copayment and coinsurance also affect the patient’s final responsibility.

PIH Health publishes a hospital-specific price estimator and Downey hospital charge data, but an emergency episode cannot always be predicted in advance because the required services are not known until the patient is evaluated.

PIH Health Medical Group includes primary-care physicians and specialists, while the Downey campus also supports a Family Medicine Residency program. Current Brookshire campus listings include the following physician offices; this is not a complete hospital medical-staff directory.

What to ask when you call a doctor’s office

• Is the doctor accepting new patients?
• Which days does the doctor see patients in Downey?
• What is the next available new-patient appointment?
• Does my insurance require a referral or authorization?
• What is the expected new-patient or follow-up consultation charge?
• Will any hospital facility fee apply to this visit?
• Which Brookshire Avenue building and suite should I use?

Licensed bed breakdown

Does PIH Health publish a doctor consultation fee?

PIH Health does not publish one universal new-patient or follow-up doctor fee that applies to every physician in Downey. Primary care, cardiology, pulmonology, surgery and other specialties use different services and billing codes. Insurance contracts can also make the patient responsibility very different from an uninsured charge.

Does PIH Health publish a fixed emergency fee?

No single flat emergency-department charge represents all ER visits. Emergency care can range from an evaluation with limited testing to advanced imaging, procedures, medications, observation or admission.

What PIH Health does publish

• A self-service hospital price estimator for selected procedures.
• A PIH Health Downey Hospital Charge Description Master.
• DRG average billed-charge information.
• Hospital payer-payment information.
• Good Faith Estimate information for eligible uninsured/self-pay patients.
• Federal balance-billing information.

PIH Health publishes plan-participation information for its hospitals and medical group, but coverage can depend on the exact plan product, medical group, physician and service. A carrier’s name alone is not enough to establish in-network coverage.

Before a scheduled visit

1. Give the hospital or doctor’s office the exact insurance plan shown on your card.
2. Ask whether both the facility and the physician are in network for that plan.
3. Ask whether prior authorization is needed.
4. Confirm deductible, copay and coinsurance directly with your insurer.
5. For surgery or hospital procedures, ask whether separate professional groups may bill you.

Financial assistance

PIH Health states that qualified uninsured and underinsured patients may apply for financial assistance for emergency and medically necessary hospital care. Eligibility considers household/family information and income requirements connected with federal poverty guidelines.

California HCAI’s hospital fair-pricing database currently lists a PIH Health Downey Hospital charity-care policy effective July 10, 2026.

Documents PIH may request

• Household/family-size information
• Income and expense information
• Recent pay stubs
• Bank statements and/or tax records when applicable
• A completed PIH Health financial-assistance application

Where to mail a financial-assistance application

Self-pay and uninsured patients

PIH Health’s published self-pay materials describe discounted rates for uninsured patients. The organization also describes assistance with identifying programs such as Medi-Cal when appropriate.

Payment plans

PIH Health hospitals offer a Commerce Bank financing option for qualifying hospital balances. PIH describes the program as having:

• No credit check
• No setup fee
• No penalty for early payoff
• Zero interest
• 12-, 24-, 36- or 48-month options depending on the balance
• The ability to consolidate multiple eligible hospital accounts

Before requesting records

• Use the patient’s legal name used during treatment.
• Know the approximate dates of service.
• Specify whether you need the entire chart or selected records.
• Specify reports versus actual imaging files when requesting radiology records.
• Allow time for identity/authorization verification.

PIH Health directs visitors to hospital-specific visitation guidance rather than treating every unit as having exactly the same rules. Intensive care, maternity/perinatal, neonatal, pediatric and other specialty units can have different access requirements.

Before visiting

• Confirm the patient can receive visitors.
• Confirm the correct unit and building.
• Bring identification if requested by hospital security.
• Follow current infection-control and masking instructions posted at the hospital.
• Ask before bringing flowers, food or other items to a specialty/critical-care unit.
• Do not photograph or record other patients or confidential information.

Patient and family support

PIH Health states that social workers and spiritual-care resources are available around the clock for hospital patients. Reasonable accommodations are also available for patients with special needs.

Does PIH Health Downey charge for parking?

A current official Downey parking-fee schedule was not publicly available in the PIH/HCAI information we could verify. For that reason, this guide does not claim that parking is always free or publish an unverified garage price. If parking cost, accessible parking or a specific drop-off area matters for your visit, confirm it through the hospital at 562-904-5000.

Arrival checklist

• Save the exact building and suite from your appointment confirmation.
• Allow additional time for parking and hospital registration.
• Bring photo ID and insurance information for scheduled services when applicable.
• Bring the physician’s order/referral if the department requested one.
• Ask in advance about wheelchair or mobility assistance if needed.
• For laboratory or imaging visits, confirm fasting/preparation instructions before arrival.