Orlando Health South Seminole: Address, Phone & Patient Info

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Orlando Health Guide · Longwood FL · Behavioral Health · Emergency Room

Orlando Health South Seminole Hospital address, phone, behavioral health admissions, Longwood ER, records, billing, MyChart, and patient information

Orlando Health South Seminole Hospital in Longwood, Florida, is best understood today as a behavioral-health hospital campus. Orlando Health describes it as a free-standing inpatient behavioral hospital with acute mental-health services for children, adolescents, and adults.

For general medical emergencies in Longwood, Orlando Health lists a separate nearby facility: Orlando Health Emergency Room – Longwood at 575 W State Rd 434. Use this guide to call the correct number, find the correct entrance, request records, use MyChart, check billing, and avoid confusing the behavioral hospital with the freestanding emergency room.

South Seminole: 555 W State Rd 434 Longwood ER: 575 W State Rd 434 Behavioral health admissions available 24/7 Baker Act receiving facility
Call South Seminole Call Longwood ER Behavioral Health Appointments Map & Directions
Emergency or crisis warning: For a life-threatening medical emergency, call 911 or go to the nearest emergency department. For immediate danger, suicidal thoughts, violent behavior, overdose, severe confusion, or urgent psychiatric crisis, call 911, go to an emergency department, or contact a local crisis service immediately. Do not wait for a website, appointment form, or portal message.
South Seminole address 555 W State Rd 434

Longwood, FL 32750. Use this for Orlando Health South Seminole Hospital / behavioral health routing.

South Seminole phone 407-767-5888

Use for facility routing and verification before visiting.

Behavioral health appointment line 407-262-2220

Use for Orlando Health Medical Group Behavioral Health appointment requests.

Longwood ER address 575 W State Rd 434

Separate Orlando Health Emergency Room – Longwood address in Longwood, FL 32750.

Longwood ER phone 321-842-5650

Use for ER-specific questions after discharge or for facility routing. Call 911 for emergencies.

Medical records customer service 321-841-4449

Call after submitting a records request if the request is urgent.

First, confirm which Longwood Orlando Health location you need

Search results can mix South Seminole Hospital, South Seminole Behavioral Health, Orlando Health Medical Group Behavioral Health, and Orlando Health Emergency Room – Longwood.

If your paperwork says Likely meaning Use this contact path
Orlando Health South Seminole Hospital Behavioral-health hospital campus at 555 W State Rd 434. Call 407-767-5888 or the behavioral health appointment/admission route if mental-health care is needed.
Orlando Health Medical Group Behavioral Health – Longwood Outpatient behavioral-health group on the South Seminole campus. Call 407-262-2220 for appointment routing.
Orlando Health Emergency Room – Longwood Freestanding emergency room at 575 W State Rd 434. Use 321-842-5650 for ER facility questions, or call 911 for emergencies.
Orlando Health Lake Mary Hospital Separate hospital in nearby Lake Mary, not the same address as South Seminole. Use Lake Mary hospital information if the paperwork names Lake Mary.
Orlando Health MyChart Patient portal, not a building. Use MyChart for selected results, messages, records requests, bills, and portal support.
Fast check: If you need psychiatric inpatient admission or behavioral health, start with South Seminole / behavioral health. If you need chest pain, broken bones, severe breathing trouble, or an urgent medical emergency, use the emergency room or 911.

Orlando Health South Seminole address and phone numbers

Use the correct phone number based on whether you need behavioral-health admission, an ER question, medical records, billing, MyChart, or price estimates.

Need Phone / address Use it for
South Seminole Hospital campus 555 W State Rd 434, Longwood, FL 32750
407-767-5888		 Behavioral hospital location verification, visitor questions, and facility routing.
Behavioral health appointment line 407-262-2220 Outpatient behavioral-health appointment requests and Orlando Health Medical Group Behavioral Health routing.
Longwood emergency room 575 W State Rd 434, Longwood, FL 32750
321-842-5650		 Freestanding ER location, ER discharge questions, and ER facility routing. Call 911 for active emergencies.
Orlando Health general contact 321-843-2584 General Orlando Health routing when you do not know which department to call.
Medical records customer service 321-841-4449 Urgent medical-record request follow-up after submitting a request.
Medical records email medicalrecords@orlandohealth.com Paper release-form submission when instructed by Orlando Health medical records.
Medical records fax 321-843-6411 Faxing completed release forms when using the traditional paper form route.
Billing customer service 321-841-2596 or 877-793-0145 Hospital bills, physician bills, payment options, insurance questions, financial assistance, and payment plans.
MyChart support 321-843-7759 MyChart login issues, activation codes, password resets, app help, and portal navigation questions.
Price estimates 844-318-4855 Scheduled-service estimates and out-of-pocket cost questions before care.

Orlando Health Emergency Room – Longwood

The Longwood ER is listed separately from South Seminole Hospital. Use it for urgent medical conditions, not routine behavioral-health scheduling.

ER location

575 W State Rd 434, Longwood, FL 32750. Orlando Health lists this emergency room as open 24 hours.

ER phone

321-842-5650. Use for facility questions after care. During an active emergency, call 911 or go directly to the ER.

When to go

Use ER care for chest pain, serious allergic reaction, severe breathing trouble, seizure, loss of consciousness, deep cuts, burns, broken bones, or urgent medical symptoms.

ER services listed

Orlando Health lists 24/7 emergency care for adults and children, imaging, lab, care for major and minor emergencies, and board-certified emergency medicine physicians.

ER entrance note: Orlando Health’s Longwood ER page tells patients to use the east entrance under the portico labeled emergency entrance, with designated parking adjacent to that entrance. Confirm by signage on arrival.

South Seminole behavioral health services

South Seminole is especially important for mental-health and psychiatric care routing in Longwood.

Service area What Orlando Health describes What patients should do
Inpatient behavioral hospital Free-standing, 80-bed inpatient behavioral hospital. Call the facility or admissions route before arrival unless there is an emergency.
Acute mental-health care Care for depression, bipolar disorder, schizophrenia, and other psychiatric disorders. Ask whether inpatient admission, walk-in evaluation, outpatient care, or emergency evaluation is appropriate.
Children and adolescents Orlando Health lists treatment for children ages 5 and older. Call first for age-specific admission requirements, guardian rules, and what documents to bring.
Adults Orlando Health lists adult treatment for ages 18 and up. Ask about voluntary admission, referral needs, medical clearance, belongings, and visitation.
Baker Act receiving facility South Seminole is listed as a Baker Act receiving facility. For crisis situations, call 911 or local crisis resources. Do not drive an unsafe person without professional guidance.
Outpatient behavioral group Orlando Health Medical Group Behavioral Health clinicians provide outpatient services and help direct inpatient unit care. Use 407-262-2220 for appointment routing when outpatient behavioral health is appropriate.
Mental-health safety: For immediate risk of self-harm, harm to others, overdose, psychosis, unsafe behavior, or inability to stay safe, call 911 or use emergency/crisis services. Appointment request forms are not emergency tools.

Behavioral health admissions: what to ask before going

Behavioral-health admissions can depend on age, symptoms, safety risk, insurance, bed availability, medical clearance, guardian consent, and legal status.

Call before arrival when it is safe to do so. Ask whether the patient should come to South Seminole, the Longwood ER, another emergency department, or a crisis service.
Explain the situation clearly. Mention age, current symptoms, safety risk, suicidal thoughts, substance use, hallucinations, aggression, medical problems, medications, and recent hospitalizations.
Ask about medical clearance. Some behavioral-health admissions may require emergency evaluation, labs, medication review, or medical clearance before admission.
Confirm what to bring. Bring photo ID, insurance card, medication list, allergies, guardian paperwork, custody paperwork, recent discharge papers, and emergency contacts.
Ask about belongings. Behavioral-health units commonly restrict certain personal items for safety. Ask what clothing, chargers, hygiene items, medications, and valuables are allowed.
Ask about visitation and calls. Behavioral-health visitor rules may be stricter than general hospital visitor rules. Confirm phone, visitation, and release-of-information rules.

Appointments and outpatient behavioral-health routing

Use the appointment route for non-emergency behavioral-health care. Use emergency services for urgent danger or severe symptoms.

Appointment line
Call 407-262-2220 for Orlando Health Medical Group Behavioral Health appointment routing.
Request form caution
Orlando Health appointment-request forms are requests only. A representative follows up later; the form does not create confirmed care and is not for emergencies.
Ask about fit
Ask whether the patient needs outpatient psychiatry, therapy, inpatient admission, emergency evaluation, primary-care follow-up, or another specialty.
Prepare details
Have insurance, date of birth, medication list, symptoms, prior diagnosis, current prescriber, and preferred appointment times ready.
If symptoms worsen
Do not wait for an appointment callback if the person becomes unsafe. Use emergency/crisis care immediately.

Medical records, discharge papers, and behavioral-health record requests

Orlando Health’s Release of Information Department handles medical-record copies. Behavioral-health records may have extra privacy steps.

Records need Best route What to prepare
Fastest online request Use Orlando Health MyChart: Menu → My Record → Request Records. MyChart login, patient identity, dates of service, and record type.
No MyChart account Use Orlando Health’s secure online request form with photo ID verification. Photo ID, patient details, delivery preference, and requested record type.
Paper release form Download and complete Orlando Health’s Patient Request for Protected Health Information form. Hand signature or photo ID, all form sections complete, dates of service, and recipient address.
Email submission medicalrecords@orlandohealth.com Completed release form and required identity documentation.
Fax submission 321-843-6411 Completed release form and required identity documentation.
Mail submission Orlando Health, Health Information Management, 1414 Kuhl Ave., MP69, Orlando, FL 32806 Completed form, ID copy if needed, and clear record request details.
Urgent follow-up Call 321-841-4449 after submitting the request. Request confirmation, patient name, date of birth, and reason for urgent processing.
Behavioral-health privacy: Mental-health records may be handled with additional privacy controls. Orlando Health Medical Records also states clinical/confidential information is not verbally shared over the phone by the Medical Records department.

Billing, insurance, estimates, and payment help

Behavioral-health care, emergency care, physician services, lab, imaging, and ambulance transport can create different bills.

Billing need Contact / route What to ask
Hospital bill question Patient Business Services: 321-841-2596 or 877-793-0145 Ask about balance, insurance processing, itemized bill, payment plan, and due date.
Financial assistance 321-841-2596 or 877-793-0145 Ask for the current Orlando Health financial-assistance application and required documents.
Price estimate 844-318-4855 or PriceEstimates@OrlandoHealth.com Ask for estimated out-of-pocket cost for scheduled services when you have insurance details and procedure information.
Insurance verification Your insurance plan plus Orlando Health billing/scheduling Ask whether South Seminole, Longwood ER, provider, facility, lab, imaging, and transport are in network.
Separate provider bills Ask billing and your insurer Emergency physicians, psychiatrists, therapists, labs, imaging, or transport providers may bill separately.
MyChart payment Orlando Health MyChart billing summary Use MyChart for bill view, payment, and payment arrangements when available.
Insurance tip: A hospital may accept a plan while a specific practitioner or service has different network rules. Confirm both the facility and the treating professionals with your insurer.

Orlando Health MyChart: portal access, results, messages, and support

MyChart can help with selected records, results, messages, appointments, and billing, but it is not an emergency tool.

What MyChart can do

Orlando Health says MyChart gives secure online access to portions of medical records and can help manage health information from a phone, tablet, or computer.

Support phone

For MyChart login, password, activation, app, or navigation help, call 321-843-7759.

Activation code timing

Activation links and codes expire. Orlando Health says email/text links are valid for a short period, while codes on letters, visit summaries, or bills expire after 30 days.

Messages are not urgent

Orlando Health says MyChart messages should not be used for urgent situations; use immediate medical care or 911 for emergencies.

Insurance, accepted plans, and before-care checklist

Use both Orlando Health resources and your insurance plan before scheduled behavioral-health or outpatient care.

Verify the exact location. Tell your insurer whether the care is at South Seminole Hospital, Orlando Health Medical Group Behavioral Health – Longwood, or Orlando Health Emergency Room – Longwood.
Verify provider participation. Ask whether the facility, psychiatrist, physician, therapist, lab, imaging provider, and any covering professionals are in network.
Ask about authorization. Behavioral-health admission, inpatient care, partial care, testing, or specialty services may require prior authorization.
Ask about emergency rules. Emergency-care benefits, ambulance coverage, observation status, and transfers can be billed differently than scheduled outpatient visits.
Keep reference numbers. Save insurer call reference numbers, representative names, date/time of call, and any approval or authorization number.

Visitor rules, family calls, and behavioral-health privacy

Behavioral-health visitor and phone rules can be different from general medical/surgical hospital rules because of privacy and safety.

Visitor question What to ask before going Why it matters
Can I visit? Ask current visitor hours, age limits, ID requirements, and whether the patient has approved contact. Behavioral-health units may limit or structure visitation for safety and privacy.
Can staff confirm the patient is there? Ask what information can be shared under privacy rules. Facilities may not confirm presence or share details without consent or legal authority.
What can I bring? Ask about approved clothing, toiletries, books, medications, chargers, valuables, food, and restricted items. Many items can be limited for safety in behavioral-health settings.
Can I call the patient? Ask about phone hours, patient access, call-back rules, and release-of-information limits. Phone access may follow unit schedules and patient privacy choices.
Can I get treatment updates? Ask whether the patient has signed release paperwork allowing staff to speak with you. Family involvement often requires patient permission except in limited legal situations.
Visitor call script: “I’m calling about a possible visit to Orlando Health South Seminole Hospital in Longwood. What are today’s visitor rules, ID requirements, allowed items, and patient-contact procedures?”

Parking, entrances, and arrival tips

The South Seminole behavioral hospital and the Longwood freestanding ER are close but not the same address. Use the correct map and entrance.

South Seminole campus

Use 555 W State Rd 434 for Orlando Health South Seminole Hospital / behavioral-health routing. Confirm the entrance before arriving for admission or visitation.

Longwood ER campus

Use 575 W State Rd 434 for Orlando Health Emergency Room – Longwood. Orlando Health directs ER patients to the east entrance under the emergency entrance portico.

Bring essentials

Bring photo ID, insurance card, medication list, allergy list, provider names, emergency contacts, and relevant legal or guardian paperwork.

Ask about restricted items

For behavioral-health visits or admission, ask what personal items are allowed before bringing bags, phones, chargers, medications, sharp items, or valuables.

Maps to South Seminole Hospital and Orlando Health Emergency Room – Longwood

Use the first map for behavioral health / South Seminole. Use the second map for emergency care in Longwood.

Orlando Health South Seminole Hospital

555 W State Rd 434
Longwood, FL 32750
Phone: 407-767-5888

Use for South Seminole Hospital / behavioral health routing. Confirm admission and visitor instructions before arrival.

Orlando Health Emergency Room – Longwood

575 W State Rd 434
Longwood, FL 32750
Phone: 321-842-5650

Use for emergency medical care. Call 911 for active life-threatening emergencies.

Official source checklist for Orlando Health South Seminole patient information

Use official sources for final verification because addresses, phone numbers, admissions status, visitor rules, billing procedures, and records steps can change.

Official source What it verifies When to use it
Orlando Health Behavioral Health South Seminole behavioral-hospital role, inpatient behavioral-health services, 24/7 admissions, Baker Act receiving facility status, and age groups treated. Use for behavioral-health service overview and admission-related questions.
Orlando Health Medical Group Behavioral Health Behavioral-health appointment phone and outpatient behavioral-health group information. Use for appointment requests and outpatient mental-health routing.
Orlando Health Emergency Room – Longwood ER address, ER phone, 24-hour emergency availability, ER entrance guidance, and listed ER services. Use for Longwood emergency-room directions and ER-specific information.
FloridaHealthFinder facility profile Facility profile, address, county, license-related information, and listed facility phone for Orlando Health South Seminole Hospital. Use for state facility-profile verification.
Orlando Health Medical Records Medical-record request categories, correction requests, walk-in request information, and records-question routing. Use when requesting chart copies or correcting records.
Request Copies of Medical Records MyChart records request steps, secure online request, paper release form, email, fax, mail, and urgent customer-service number. Use for formal medical-record requests.
Orlando Health MyChart FAQs MyChart features, support phone, activation-code guidance, message limitations, test results, proxy access, and billing summary steps. Use for portal access and MyChart support.
Patient Billing & Financial Resources Billing customer-service phone numbers, financial resources, bill payment, financial assistance, estimates, and pricing transparency links. Use for billing, financial help, payment plans, and estimates.
Independent guide notice: This website is not Orlando Health, Orlando Health South Seminole Hospital, Orlando Health Emergency Room – Longwood, a crisis service, a medical provider, an emergency dispatcher, a billing office, or a medical-records office. Always verify urgent medical, behavioral-health, visitor, records, and billing information with Orlando Health or emergency services.

Orlando Health South Seminole FAQs

These answers help patients, visitors, and family members looking for Orlando Health South Seminole Hospital in Longwood, FL.

1. What is the address for Orlando Health South Seminole Hospital?
Orlando Health South Seminole Hospital is listed at 555 W State Rd 434, Longwood, FL 32750. Use this address for South Seminole behavioral-health routing, not the separate Longwood emergency room address.
2. What is the phone number for Orlando Health South Seminole Hospital?
FloridaHealthFinder lists Orlando Health South Seminole Hospital with phone number 407-767-5888. For Orlando Health Medical Group Behavioral Health appointments, use 407-262-2220.
3. Is Orlando Health South Seminole still a general hospital?
Current Orlando Health information describes Orlando Health South Seminole Hospital as a free-standing, 80-bed inpatient behavioral hospital. For emergency medical care in Longwood, Orlando Health lists Orlando Health Emergency Room – Longwood separately at 575 W State Rd 434.
4. Where is Orlando Health Emergency Room – Longwood?
Orlando Health Emergency Room – Longwood is located at 575 W State Rd 434, Longwood, FL 32750. The ER phone number is 321-842-5650, but active emergencies should use 911 or go directly to the ER.
5. Does South Seminole offer behavioral-health admissions?
Yes. Orlando Health describes South Seminole Hospital as an inpatient behavioral hospital with 24/7 admissions available, Baker Act receiving facility status, treatment for children ages 5 and older and adults, and walk-in or voluntary admissions.
6. What number do I call for Orlando Health behavioral-health appointments in Longwood?
Call Orlando Health Medical Group Behavioral Health at 407-262-2220 for appointment routing. If the situation is a crisis or emergency, use 911, an emergency department, or a local crisis resource instead of waiting for an appointment.
7. How do I request Orlando Health South Seminole medical records?
Use Orlando Health MyChart, the secure online records request, or the paper release form. Paper forms can be emailed to medicalrecords@orlandohealth.com, faxed to 321-843-6411, or mailed to Orlando Health Health Information Management at 1414 Kuhl Ave., MP69, Orlando, FL 32806.
8. What is the Orlando Health MyChart support number?
Call Orlando Health MyChart Patient Support at 321-843-7759 for password resets, activation-code problems, app help, login questions, and portal navigation support.
9. How do I contact Orlando Health billing?
For Orlando Health billing questions, contact Patient Business Services at 321-841-2596 or 877-793-0145. Ask about itemized bills, insurance processing, payment plans, financial assistance, and separate provider bills.
10. Should I go to South Seminole or the Longwood ER?
Use South Seminole for behavioral-health hospital and mental-health admission routing. Use Orlando Health Emergency Room – Longwood or 911 for urgent medical emergencies such as chest pain, severe breathing trouble, broken bones, serious allergic reactions, seizures, deep cuts, or loss of consciousness.