Mason General Hospital Shelton WA: Contact & Patient Info

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Shelton, Washington · Public Hospital District Guide · Updated September 2026

Mason General Hospital Shelton WA address, phone, ER access, patient portal, records, billing, visitor hours, and map

Mason General Hospital is part of Mason Health, Public Hospital District No. 1 of Mason County. The main hospital campus is located at 901 Mountain View Drive, Shelton, WA 98584, with the main hospital phone listed as 360-426-1611.

This guide is designed for patients and families who need real next steps: emergency department access, main phone routing, Mason Clinic details, MyMasonHealth portal help, medical-record requests, billing and financial-assistance contacts, visitor hours, entrance guidance, official PDFs, and a Google map.

Call MGH: 360-426-1611 Call Mason Clinic: 360-426-2653 Official Website Patient Portal
Emergency warning: If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Mason General Hospital’s Emergency Department is open 24 hours, but this guide cannot provide medical advice, diagnosis, or triage.
Hospital address 901 Mountain View Drive

Shelton, WA 98584. Use this for the main hospital, Emergency Department, visitor planning, and campus navigation.

Main hospital phone 360-426-1611

Use for general hospital routing, main campus questions, and department transfer help.

Emergency Department Open 24 hours

Addressed as the North Emergency Entrance at 901 Mountain View Drive.

Mason Clinic 1701 N. 13th Street

Shelton, WA 98584. Main clinic phone: 360-426-2653.

Medical Records 360-427-9587

Located at Gateway Center, 2505 Olympic Highway North, Suite 410, Shelton.

Public hospital district PHD No. 1

Mason Health is governed by Public Hospital District No. 1 of Mason County.

Start here: choose the right Mason Health route

Mason Health has a hospital campus, emergency department, Mason Clinic, walk-in clinic, records office, patient accounts, and portal support. Use the right route before calling or driving.

Your need Best action Prepare before contacting Mason Health
Life-threatening emergency Call 911 or go to the nearest emergency department. Photo ID if available, medication list, allergies, emergency contact, and insurance card if available.
Emergency Department arrival Use the North Emergency Entrance at 901 Mountain View Drive. Reason for visit, symptom start time, medications with doses, allergies, pregnancy status if relevant, and medical history.
Minor illness or minor injury Consider Mason Clinic Walk-In during business hours if symptoms are not life-threatening. Symptoms, onset time, medication list, allergies, insurance card, and ID.
Primary or specialty clinic care Call Mason Clinic at 360-426-2653 or use clinic instructions. Reason for visit, provider name if known, referral/order, insurance details, and preferred date range.
MyMasonHealth portal access Enroll through a Mason Health registration desk or HIM office. Email address, photo ID when requested, proxy form if requesting access for a child or another adult.
Medical records Call Health Information Management at 360-427-9587. Patient name, date of birth, date range, record type, photo ID, and release authorization if needed.
Billing or financial help Call Patient Financial Services at 360-427-3601 or enrollment assistance at 360-427-3620. Statement, account number, insurance card, income documents, household size, and financial-assistance questions.

Mason General Hospital phone directory

Use the most specific number first so you do not lose time being transferred between the hospital, clinic, medical records, billing, and portal support.

Department or need Phone / contact Use it for
Mason General Hospital main line 360-426-1611 Hospital routing, main campus questions, Emergency Department transfer help, and general information.
Mason Clinic main line 360-426-2653
Toll free: 800-824-8885		 Primary care, specialty clinic scheduling, walk-in clinic questions, and clinic navigation.
From Allyn 360-275-8614 Alternate Mason Health contact route listed for callers from Allyn.
Toll free hospital line 855-880-3201 General Mason General Hospital contact from outside the local calling area.
TTY/TDD 360-427-9593 Hearing-impaired contact route listed by Mason Health.
Health Information Management / Medical Records 360-427-9587
Fax: 360-569-4081		 Medical-record copies, release forms, portal record questions, and record pickup details.
Patient Financial Services / Patient Accounts 360-427-3601 Bill questions, payment arrangements, financial-assistance application questions, and patient account help.
Apple Health / financial-assistance enrollment 360-427-3620 Help signing up for Apple Health or applying for financial assistance.
Portal technical questions 877-621-8014 MyMasonHealth technical support listed for weekday support, except holidays.
Mason Health Foundation 360-427-3623
foundation@masongeneral.com		 Foundation and donation-related questions, not patient care or emergency help.

Hospital, Emergency Department, clinic, visitor, records, and financial-service hours

Different departments use different hours. Emergency care is available around the clock, but records, portal support, billing, and clinics are not 24-hour services.

Area Listed hours Planning note
Mason General Hospital 8:00 a.m. to 8:30 p.m. Use the main entrance for regular visiting access during listed hours.
Emergency Department Open 24 hours Use the Emergency Department entrance after hours or when emergency care is needed.
Visitor hours 8:00 a.m. to 8:30 p.m. Visitor restrictions can change; confirm before visiting a patient.
Mason Clinic Monday–Friday, 7:30 a.m. to 5:00 p.m. Clinic hours are not the same as Emergency Department hours.
Health Information Management / Medical Records Monday–Friday, 8:00 a.m. to 4:00 p.m., except holidays Located at Gateway Center, 2505 Olympic Highway North, Suite 410.
Patient Financial Services Monday–Friday, 8:00 a.m. to 4:30 p.m. New location listed starting Aug. 24, 2026: 237 Professional Way, Shelton, WA 98584.
Portal technical support Monday–Friday, 8:00 a.m. to 8:00 p.m. EST, except holidays Use 877-621-8014 for technical MyMasonHealth questions.
Before you leave: Department hours can change for holidays, weather, capacity, maintenance, or safety restrictions. Confirm time-sensitive visits directly with Mason Health.

Google map, campus address, entrances, and arrival checklist

Use the correct destination: the main hospital is on Mountain View Drive, while Mason Clinic and Medical Records are separate locations in Shelton.

Mason General Hospital
901 Mountain View Drive
Shelton, WA 98584
Main: 360-426-1611

Use this map for Mason General Hospital. For Mason Clinic, use 1701 N. 13th Street. For Medical Records, use 2505 Olympic Highway North, Suite 410.

Emergency entrance

The Emergency Department is listed at the North Emergency Entrance, 901 Mountain View Drive, Shelton, WA 98584. The Emergency Department is open 24 hours.

Main entrance

Visitors are directed to enter at the Mason General Hospital Main Entrance during visitor hours. After hours, use the Emergency Department entrance.

Mason Clinic

Mason Clinic is listed at 1701 North 13th Street, Shelton, WA 98584, with main phone 360-426-2653.

Medical Records

The Health Information Management office is at Gateway Center, 2505 Olympic Highway North, Suite 410, Shelton, WA.

Official online actions for Mason Health patients

Use official links for live details, portal access, medical records, financial assistance, price transparency, services, and patient information.

Official Mason Health website

Open Mason Health

  1. Use the main menu for Patients, Clinics, Services, Visit Us, and Pay Your Bill.
  2. Confirm current visitor hours and restrictions.
  3. Use official pages before relying on third-party directory information.

Visit Us page

Open Visit Us

  1. Confirm the hospital address and contact numbers.
  2. Review hospital, emergency, clinic, and visitor information.
  3. Use maps and campus notes before driving.

Emergency Department

Open Emergency Services

  1. Review ER arrival expectations.
  2. Check what information triage may ask for.
  3. Use 911 for life-threatening emergencies.

Patient portal

Open MyMasonHealth

  1. Enroll through a hospital, clinic, or HIM registration location.
  2. Use the portal for non-urgent records, appointments, and provider messages.
  3. Do not use portal messaging for urgent or emergency medical questions.

Medical records

Open Medical Records

  1. Confirm the Gateway Center address.
  2. Call 360-427-9587 for records questions.
  3. Use the ROI form for release to another person or organization.

Pay bill and financial assistance

Open Pay Your Bill

  1. Review the current Patient Financial Services location.
  2. Use 360-427-3601 for patient account questions.
  3. Ask about Apple Health enrollment or financial assistance if you cannot pay.

Emergency Department vs Mason Clinic Walk-In: where to go

Mason General Hospital provides 24-hour emergency care. For non-life-threatening problems, Mason Health recommends considering the Walk-In Clinic during business hours.

Use 911 or ER
Use emergency care for chest pain, stroke symptoms, severe breathing trouble, major trauma, serious bleeding, severe allergic reaction, poisoning, suicidal crisis, severe abdominal pain, or sudden severe symptoms.
ER location
North Emergency Entrance, 901 Mountain View Drive, Shelton, WA 98584. Main hospital phone: 360-426-1611.
What happens first
Emergency Department arrival starts with registration and triage. Be ready to give your reason for visit, name, date of birth, medications, allergies, medical history, and pregnancy status if relevant.
Consider walk-in clinic
For non-life-threatening illnesses or minor injuries, consider Mason Clinic Walk-In during business hours.
Walk-in examples
Mason Health lists examples such as colds, flu, ear aches, sore throats, migraines, fever, rashes, sprains, strains, minor cuts, and other minor injuries.
Do not delay emergency care: Online wait-time estimates, portal messages, and general directory pages should never replace emergency evaluation when symptoms are severe.

How to schedule or prepare for care at Mason General Hospital and Mason Clinic

Appointment steps depend on whether you need emergency care, walk-in care, primary care, specialty care, a scheduled procedure, surgery, records, or billing help.

Choose the right care level. Call 911 for emergencies, use the Emergency Department for severe symptoms, consider Walk-In Clinic for minor non-life-threatening issues, or call Mason Clinic for scheduled clinic care.
Call the correct number. Use 360-426-1611 for Mason General Hospital and 360-426-2653 for Mason Clinic. Use 360-427-9587 for Medical Records and 360-427-3601 for patient account questions.
Bring identification and insurance details. Bring photo ID, insurance card, referral/order information if applicable, emergency contact, and any forms you were told to complete.
Bring medication and allergy information. Bring medication names, doses, allergies, pharmacy information, and relevant medical history. For ER visits, triage may ask for this information quickly.
Use the portal only for non-urgent needs. MyMasonHealth is useful for selected health information, lab results, appointment tracking, and secure messages, but it should not be used for emergencies or urgent medical questions.
Call script: “I need help choosing the right Mason Health service. My symptoms or reason for calling are __, the patient age is __, medications are __, and I need to know whether to use ER, walk-in clinic, Mason Clinic, records, billing, or the portal.”

Mason Health services and departments patients commonly need

Mason Health provides hospital, clinic, emergency, diagnostic, specialty, support, and community services. Access may depend on appointment type, referral status, clinical need, and department hours.

Care area Services and examples Patient planning note
Emergency and walk-in care 24-hour Emergency Department, walk-in clinic routing for minor illness and injury, and emergency triage. Use 911 for life-threatening symptoms. Use walk-in care only for non-life-threatening issues.
Primary and specialty clinics Primary care, cardiology, eye care, general surgery, orthopedics, pediatrics, podiatry, women’s health, and Hoodsport primary care. Call Mason Clinic or use your provider instructions to confirm scheduling and referral requirements.
Diagnostic and treatment services Diagnostic imaging, laboratory, respiratory care, pain management, wound care and ostomy, pharmacy services, and surgery. Ask whether fasting, prior authorization, provider orders, medication changes, or a driver are required.
Hospital care and support Hospitalist program, birth center, behavioral health, cancer navigation, diabetes wellness, rehabilitation services, and spiritual care. Bring medication list, prior records, discharge instructions, and care-plan questions.
Access and communication Language and cultural services, telehealth, patient portal, TTY/TDD, free translation services, and medical records. Ask for interpreter, accessibility, or communication support before or during your visit.

MyMasonHealth patient portal enrollment, proxy access, and support

MyMasonHealth gives patients online access to selected medical information and non-urgent communication tools. It is not for emergencies or urgent medical questions.

Where to enroll

Mason Health says patients can enroll at Mason General Hospital registration desks, Mason Clinic registration desks, or the Health Information Management office at Gateway Center.

Portal features

MyMasonHealth can help patients access selected medical information, view lab results, securely message the healthcare team, manage appointments, review visit summaries, and view medications and allergies.

Proxy access

To access a minor’s portal or another adult’s portal, Mason Health’s portal instructions say proxy consent forms are required and available at clinic, hospital, or HIM registration locations.

Technical help

For technical portal questions, call 877-621-8014. Mason’s portal flyer also lists HIM at 360-427-9587 and patientportal@masongeneral.com.

Portal safety rule: Do not use MyMasonHealth for emergencies, urgent medical questions, chest pain, stroke symptoms, serious injury, severe breathing problems, or suicidal crisis. Use 911, the Emergency Department, or direct clinical instructions.

Medical records, release forms, Gateway Center pickup, and privacy

Mason Health’s Health Information Management department handles medical-record requests. The office is not located at the main hospital registration desk.

Record need Best route What to prepare
Request your own records Visit or call Health Information Management at Gateway Center, 2505 Olympic Highway North, Suite 410, Shelton, WA. Phone: 360-427-9587. Photo ID, patient name, date of birth, date range, records needed, delivery method, and signed authorization if required.
Fax a record request Use the HIM fax listed as 360-569-4081 for medical-record-related requests. Signed ROI form, receiving party details, patient identifiers, date range, and record type.
Request at the hospital Mason Health says requests made at Mason General Hospital are available for pickup at the Gateway Center location within 3 business days, excluding holidays. Ask where and when to pick up records before leaving the hospital registration desk.
Records for another provider Use the Release of Information process so Mason Health can send records to a provider, facility, insurer, school, attorney, or authorized person. Receiving organization, fax, phone, address, email if accepted, reason for release, and appointment deadline.
Portal record access Use MyMasonHealth for selected electronic record access, or contact HIM for formal copies. Portal login, email access, proxy forms if needed, and questions about what is visible in the portal.
Medical records script: “I need records from Mason Health for dates __ to __. Please confirm whether I need a release form, whether pickup is at Gateway Center, whether there is a fee, and whether records can be sent directly to my provider.”

Billing, Patient Financial Services, price transparency, and payment arrangements

Billing questions should go to Patient Financial Services or Patient Accounts, not the Emergency Department or general clinic line.

Patient Financial Services location

Mason Health lists a new Patient Financial Services location starting Aug. 24, 2026 at 237 Professional Way, Shelton, WA 98584, with Monday–Friday hours of 8:00 a.m. to 4:30 p.m.

Bill questions

Call 360-427-3601 for patient account questions, bill questions, financial-assistance application questions, and payment arrangement help.

Price transparency

Mason Health provides disclosure of health care charges and price transparency information. Your final cost depends on your insurance, benefit plan, allowed amount, deductible, copay, coinsurance, and eligibility for financial assistance.

Payment arrangements

Mason Health says payment arrangements should be set up promptly when a bill cannot be paid in full. Contact Patient Financial Services early instead of ignoring the statement.

Before scheduled care
Ask whether your insurer requires prior authorization, referral approval, network confirmation, or a cost estimate before the service.
After you get a bill
Call Patient Financial Services with your account number, date of service, insurance explanation, and questions about payment plans or assistance.
If you cannot pay
Ask about financial assistance, Apple Health enrollment help, income documentation, and whether your care may qualify.
Language help
Mason Health states Spanish interpretation services are available through Patient Financial Services.

Financial assistance, Apple Health enrollment, and charity-care application help

Financial assistance may be available for patients who qualify. The official application explains that Washington hospitals must provide financial assistance for people and families meeting certain income requirements.

Financial-help topic Official detail Practical next step
Financial assistance application The application describes financial assistance, also known as charity care, for eligible uninsured or underinsured patients. Call 360-427-3601 if you need help completing the application.
Apple Health enrollment Mason Health enrollment liaisons can help with financial assistance and health insurance enrollment. Call 360-427-3620 to make an appointment; walk-ins are also listed as welcome.
Documents required The application asks for household/family information, gross monthly income, income documentation, assets, signature, and date. Gather pay stubs, benefit letters, bank information if required, household size, and any hardship explanation.
No Social Security number The application states a Social Security number is not required to apply; if you do not have one, mark not applicable or NA. Do not skip the application only because you do not have a Social Security number.
Submit by mail or fax The application lists Mason General Hospital & Family of Clinics, P.O. Box 1668, Shelton, WA 98584, and fax 360-427-9597. Keep a copy of everything you submit and confirm receipt.
Determination timing The application says Mason Health will notify applicants of final eligibility determination and appeal rights within 14 calendar days after receiving a complete application with income documentation. Ask what is missing if you do not receive a response after submitting a complete packet.
Do not ignore bills you cannot pay: Contact Patient Financial Services early, ask for financial assistance screening, confirm required documentation, and keep copies of submitted forms.

Visitor hours, entrances, masks, patient rights, and complaint routes

Mason Health visitor guidance and patient-rights documents are practical resources for families, caregivers, and support persons.

Visitor or patient-rights topic Listed guidance Practical tip
Visitor hours Visitor hours are listed as 8:00 a.m. to 8:30 p.m. Confirm current restrictions before visiting, especially during respiratory illness season or unit-specific restrictions.
Main entrance Visitors are directed to enter at the Mason General Hospital Main Entrance. After hours, use the Emergency Department entrance.
Masking Masking is recommended for people with respiratory illness symptoms. Bring a mask if you have cough, fever, respiratory symptoms, recent exposure, or are visiting a vulnerable patient.
Interpreter and accessibility support Mason Health materials state free translation services are provided and include TTY/TDD contact information. Ask registration or the care team for interpreter, hearing, visual, communication, or accessibility assistance.
Patient rights The patient-rights document includes rights to respectful care, effective communication, privacy, records access, and an explanation of medical bills. Start concerns with the care team; for billing concerns, contact Patient Accounts at 360-427-3601.
Complaints The patient-rights PDF says patients may access the complaint mechanism immediately by contacting the House Supervisor through the operator, and may contact Washington Department of Health for concerns. Document the date, unit, staff role, concern, and what resolution you are requesting.

Official PDFs and documents worth checking

Mason Health publishes official forms and brochures for portal use, patient rights, financial assistance, surgery preparation, payment options, privacy, and provider guides.

Official PDF or document What it helps with What to confirm before relying on it
MyMasonHealth how-to-use PDF Portal enrollment, email invite setup, proxy access, HIM office location, portal support, and patientportal@masongeneral.com. Portal links can change; use the current patient portal page instead of saving old links.
Patient portal brochure Portal overview, 24/7 online access to selected health information, and Mason General Hospital contact details. Use the current MasonHealth.com patient portal page for login and enrollment instructions.
Patient Rights and Responsibilities PDF Patient rights, visitor rights, effective communication, medical-record access, bill explanation, complaint routes, and DOH contact guidance. Ask the hospital for the latest version if a policy question affects care decisions.
Financial Assistance Application PDF Charity-care application steps, income documentation, mail/fax submission, and determination timing. Call 360-427-3601 for current application help and the correct submission process.
Your Surgery Visit PDF Pre-admit interview expectations, medication list, fasting guidance, ID/insurance reminder, pre-admission nurse phone, and surgical check-in steps. Follow your surgeon’s instructions because your procedure may require different prep.
Payment options brochure Billing questions, payment options, insurance assistance, and patient accounts contact routes. Use the current Pay Your Bill page for the newest Patient Financial Services location and hours.

What this guide adds beyond basic ranking pages

Many search results show only the hospital name, address, star rating, or main phone number. This page is designed to solve the patient’s actual task.

Common missing detail Why it matters What this guide adds
Hospital vs clinic vs records office Patients can drive to the wrong place or call the wrong department. Separate hospital, Mason Clinic, Medical Records, and Patient Financial Services locations and phone numbers.
Emergency vs walk-in decision help Walk-in care is not safe for emergency symptoms. ER vs Walk-In Clinic routing, triage preparation, and 911 warnings.
Patient portal enrollment Patients may not know that portal enrollment requires registration help and may need proxy forms. Portal enrollment sites, proxy access warning, technical support, HIM support, and urgent-message safety note.
Medical-record pickup workflow Record requests made at the hospital may be picked up at Gateway Center later. Gateway Center address, HIM phone/fax, 3-business-day pickup note, and ROI request guidance.
Billing and charity-care routes Patients may delay help or miss financial-assistance eligibility. Patient Accounts phone, financial-assistance phone, PFS location, application requirements, submission fax, and 14-day determination note.
Official PDFs Forms and brochures contain details that directory listings usually omit. Portal PDF, patient-rights PDF, financial-assistance application, surgery prep PDF, and payment options brochure.

Official source checklist for Mason General Hospital Shelton WA

Use these official sources when you need current confirmation before calling, visiting, requesting records, paying a bill, applying for assistance, or using the patient portal.

Official source What it verifies When to open it
Mason Health homepage Hospital address, visitor hours, financial assistance link, services navigation, and main Mason Health access points. Open first for current hospital navigation and alerts.
Visit Us page Mason General Hospital address, main phone, clinic phone, toll-free line, TTY/TDD, hours, emergency hours, and Mason Clinic location. Open before driving, calling, or visiting.
Emergency Department page 24-hour ER, North Emergency Entrance, ER phone, triage process, walk-in clinic suggestion, and minor illness/injury examples. Open when deciding ER vs walk-in care, but call 911 for emergencies.
MyMasonHealth Patient Portal Portal enrollment locations, portal features, non-urgent use warning, proxy access guidance, and support phone. Open before portal enrollment or login support.
Medical Records page Gateway Center address, HIM phone, fax, hours, walk-in record service, and hospital-request pickup timing. Open before requesting or picking up records.
Pay Your Bill and Financial Assistance Patient Financial Services location, hours, phone, Apple Health enrollment help, financial assistance, charges disclosure, and balance billing links. Open for billing, payment arrangements, Apple Health, or assistance questions.
Disclosure of Healthcare Charges Price transparency explanation, payer-specific pricing, allowed amount, out-of-pocket cost factors, and financial-assistance availability. Open before scheduled services when cost estimates matter.
About Mason Health Public Hospital District No. 1 of Mason County history, Mason General Hospital, Mason Clinic, Hoodsport Family Clinic, and critical access hospital context. Open when confirming ownership and public hospital district status.
Board of Commissioners Public hospital district governance and board-meeting information. Open for public district governance and board information.
Financial Assistance Application PDF Application instructions, income documentation, Social Security number note, mail/fax submission, and 14-day complete-application determination statement. Open before applying for charity care or financial assistance.
Independent guide notice: USHospitalGuides.com is not Mason Health, Mason General Hospital, Mason County Public Hospital District No. 1, an emergency service, or a medical provider. Use official Mason Health pages and phone numbers for final instructions, appointments, billing, records, visitor rules, and urgent medical decisions.

Important medical and emergency notice

This guide helps with address, phone routing, maps, records, billing, financial assistance, patient portal, visitor hours, and appointment preparation. It does not provide medical advice, diagnosis, or emergency triage.

Call 911 for emergencies. Chest pain, stroke symptoms, severe breathing problems, major trauma, severe bleeding, poisoning, suicidal crisis, or sudden severe symptoms require immediate medical help.

Mason General Hospital Shelton WA FAQs

These questions focus on address, phone numbers, ER access, walk-in care, MyMasonHealth, records, billing, financial assistance, visitor hours, and official patient information.

1. What is the address for Mason General Hospital in Shelton, WA?
Mason General Hospital is located at 901 Mountain View Drive, Shelton, WA 98584. Use this address for the main hospital campus and Emergency Department planning.
2. What is Mason General Hospital’s main phone number?
The main hospital phone number is 360-426-1611. Mason Health also lists a toll-free hospital number, 855-880-3201, and TTY/TDD at 360-427-9593.
3. Is Mason General Hospital’s Emergency Department open 24 hours?
Yes. Mason Health lists the Emergency Department as open 24 hours. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
4. Where is the Mason General Hospital Emergency Department entrance?
Mason Health lists the Emergency Department at the North Emergency Entrance, 901 Mountain View Drive, Shelton, WA 98584. After regular visiting hours, visitors are directed to use the Emergency Department entrance.
5. What is the phone number for Mason Clinic?
Mason Clinic’s main phone number is 360-426-2653. Mason Health also lists the Mason Clinic address as 1701 North 13th Street, Shelton, WA 98584.
6. How do I enroll in the MyMasonHealth patient portal?
Mason Health says patients can enroll at Mason General Hospital registration desks, Mason Clinic registration desks, or the Health Information Management office at 2505 Olympic Highway North, Suite 410 in Shelton. The portal is for non-urgent communication and selected health information.
7. How do I request medical records from Mason Health?
Contact Health Information Management at 360-427-9587. The office is located at Gateway Center, 2505 Olympic Highway North, Suite 410, Shelton, WA, with listed hours Monday through Friday, 8:00 a.m. to 4:00 p.m., except holidays.
8. Who do I call for billing questions at Mason General Hospital?
Call Patient Financial Services or Patient Accounts at 360-427-3601 for bill questions, payment arrangements, and financial-assistance application help.
9. Does Mason Health offer financial assistance?
Yes. Mason Health publishes a Financial Assistance Application and says financial assistance may be available for qualifying patients. For help, call 360-427-3601; for Apple Health or financial-assistance enrollment help, call 360-427-3620.
10. What are Mason General Hospital visitor hours?
Mason Health lists visitor hours as 8:00 a.m. to 8:30 p.m.. Visitors are directed to enter at the Mason General Hospital Main Entrance during visitor hours and use the Emergency Department entrance after hours. Confirm current restrictions before visiting.