Lynchburg General Hospital: Address, Phone & Patient Info

Centra describes Lynchburg General Hospital as a 358-bed hospital. It is a major hospital within the nonprofit Centra health system, which serves central and southern Virginia.

The campus is also closely connected with several specialty programs and medical offices along Tate Springs Road, Thomson Drive and Atherholt Road. This matters when planning a visit: a provider may be associated with Lynchburg General Hospital but may actually see office patients at a nearby specialty building rather than inside the inpatient hospital.

Centra’s wayfinding map identifies a dedicated Emergency Department entrance on the Thomson Drive side of the hospital. The map separates the Emergency Department from the main lobby entrance, which is useful when arriving with an urgent problem.

Emergency physicians currently listed at Lynchburg General

Centra’s current official physician directory includes emergency-medicine clinicians associated with Lynchburg General Hospital, including:

The following are examples of physicians and advanced-practice clinicians currently associated with Lynchburg General Hospital in Centra’s own provider directory. This is not a complete medical-staff roster.

Before a scheduled test or procedure

1. Ask the ordering office for the exact procedure name and billing code if available.
2. Ask Centra for an estimated hospital charge.
3. Ask whether anesthesia, radiology, pathology or physician fees will be separate.
4. Verify network status with your insurance plan.
5. Ask about financial assistance before the service if payment may be difficult.

Use 1901 Tate Springs Road as the destination for the hospital. Once on campus, follow signs for the Main Entrance, Emergency Department or the named specialty building on your appointment instructions.

Centra does not expose one dependable, permanently fixed visiting schedule for every LGH inpatient unit in the currently indexed public materials used for this guide. This is important because ICU, emergency, behavioral-health, pediatric and isolation areas may operate under different visitor rules.

Before driving to the hospital

• Call 434-200-3000 to verify the patient’s unit and current visitor rules.
• Ask whether the patient is allowed visitors at that time.
• Ask how many visitors may enter at once.
• Ask whether children are permitted on the specific unit.
• Ask which entrance remains open during the time you plan to arrive.
• Follow unit-specific infection-control instructions when posted.

Centra’s own new-patient materials instruct patients to bring photo ID, insurance cards, applicable copayment and an up-to-date medication list. If the visit requires a referral or preauthorization, Centra advises coordinating that requirement with your insurer and referring provider before the appointment.

Centra’s HealthyU help sheet says patients can self-enroll when their email address is already stored in the Centra system.

HealthyU assistance is available by email at CentraHealthyU@centrahealth.com.

Proxy access

Centra provides proxy-access forms for adults and minor children. Proxy forms can be emailed to CentraHealthyU@centrahealth.com. Centra’s minor proxy form states that parent/guardian proxy access automatically expires when the child turns 14.

Online request process

Traditional release authorization

Centra’s official Release of Information form lists:

Records that can be requested

Centra’s authorization form includes categories such as:

• Complete medical record
• Discharge summary
• Emergency Department report
• Operative summary
• Laboratory results
• Diagnostic-test reports
• Radiology reports and images
• Physician orders and progress notes
• Pathology reports
• Medication information
• Rehabilitation reports
• Billing records

Before paying an unfamiliar charge

1. Confirm the date of service and facility.
2. Check whether the charge is from Centra or a separate physician/professional group.
3. Compare the bill with the insurer’s Explanation of Benefits.
4. Ask whether insurance has processed the claim.
5. Request an itemized bill when the total is unclear.
6. Ask about assistance before the account becomes seriously past due.

Centra’s official financial-assistance application says the system uses federal poverty guidelines to determine eligibility for full or partial discounts and that those guidelines are updated periodically.

Older published Centra application material gives examples of full assistance at lower income levels and partial discounts at higher qualifying income levels. Because federal poverty thresholds and hospital policies can change, use the current application rather than relying on an old fixed percentage.

Documents Centra may request

Centra’s published application directs completed financial-assistance materials to:

Centra Patient Accounting Services
Attention: Customer Service
P.O. Box 2496
Lynchburg, VA 24505-2496

Questions: 434-200-3777.

Centra’s provider directory lets patients filter clinicians by insurance and categorizes coverage into commercial, Medicaid and Medicare plans. Individual provider pages also specifically tell patients to contact the doctor’s office to confirm insurance acceptance.

Public mapping information also identifies free Wi-Fi availability at the hospital. If connectivity is important during a long stay, ask the information desk for the current guest-network name and access instructions.