Lafayette General Hospital: Address, Phone & Patient Info

Lafayette, Louisiana hospital guide · checked August 22, 2026

Lafayette General Hospital: ER, doctors, appointments, parking & patient information

The Lafayette hospital many residents still call Lafayette General Hospital or Lafayette General Medical Center is now officially Ochsner Lafayette General Medical Center (OLGMC). The hospital is at 1214 Coolidge St., Lafayette, LA 70503, and the main hospital phone number is 337-289-7991.

OLGMC is the largest full-service medical center in the Acadiana region, a major teaching hospital and the region’s Level II Trauma Center. The hospital operates 24 hours a day and provides emergency care, surgery, intensive care, cardiovascular care, stroke services, maternity and Level III neonatal intensive care, cancer treatment, imaging and numerous specialty services.

1214 Coolidge St. 337-289-7991 Open 24/7 Level II Trauma Center 34-bed adult ICU 31-bed Level III NICU Major teaching hospital
Emergency? Ochsner Lafayette General Medical Center’s Emergency Department operates around the clock. For a life-threatening emergency, call 911. The hospital campus map marks a separate adult and pediatric emergency entrance.
Current official name Ochsner Lafayette General Medical Center

Often still searched as Lafayette General Hospital or Lafayette General Medical Center.

Hospital address 1214 Coolidge St.

Lafayette, LA 70503.

Main hospital phone 337-289-7991

The operator can also connect callers with a patient’s room.

Hours Open 24/7

Individual physician offices and outpatient departments have separate schedules.

Emergency care 24/7 Level II Trauma

Adult and pediatric emergency access is marked on the hospital campus map.

Appointments 337-289-7991

MyOchsner also supports online scheduling for many eligible providers.

Start here: quickest route to the right service

OLGMC is a large medical campus. The correct phone, entrance and building depend on whether you need emergency care, a doctor appointment, cancer treatment, heart care, records or visitor access.

Emergency
Go to the adult/pediatric Emergency Department at 1214 Coolidge St. It operates 24/7. Follow the emergency entrance signs shown on the Ochsner campus map.
Doctor appointment
Call 337-289-7991 or use MyOchsner/provider scheduling. Specialty clinics may have their own direct phone numbers and opening hours.
Heart specialist
Heart & Vascular Center of Acadiana, 155 Hospital Drive, 337-289-7999. A physician referral is required by the center.
Neurology
Ochsner Lafayette General Neuroscience Center, 136 Hospital Drive, 337-289-8282.
Cancer care
Ochsner Cancer Center of Acadiana at Lafayette General, 1211 Coolidge St., 337-289-8400.
Medical records
Ochsner Lafayette General Health Information/records: 337-289-7771. Fax: 337-571-0495.
Billing question
Ochsner Patient Accounts: 504-842-4190 or toll-free 800-343-0269, Monday-Friday 7:30 a.m.-6 p.m.
Need a cost estimate
Use the MyOchsner estimate tool or call Ochsner’s Central Pricing Office at 855-241-9351 or 504-703-2773.

Lafayette General Hospital phone numbers

Save the department-specific number when possible instead of repeatedly going through the main hospital switchboard.

Service Phone Useful details
Main hospital / patient room connection 337-289-7991 OLGMC main hospital number; hospital open 24/7.
General Ochsner appointment line 1-866-624-7637 System-wide scheduling assistance.
Heart & Vascular Center 337-289-7999 155 Hospital Drive; physician referral required.
Neuroscience Center 337-289-8282 136 Hospital Drive; neurology and neuroscience scheduling.
Sleep Center of Acadiana 337-289-8282 134 Hospital Drive, Suite 201.
Cancer Center of Acadiana 337-289-8400 1211 Coolidge St.; oncology and infusion services.
Burdin Riehl outpatient center 337-289-8000 1211 Coolidge Blvd.; lab, rheumatology, cancer and other specialty services.
Bariatric surgery 337-233-9900 Weight-loss surgery information and scheduling.
Medical records 337-289-7771 Hospital record copies and release-of-information questions.
Medical records fax 337-571-0495 OLGMC Health Information Management fax.
MyOchsner support 877-339-2637 Monday-Friday 8 a.m.-5 p.m. Central Time.
Billing / patient accounts 504-842-4190 Monday-Friday 7:30 a.m.-6 p.m.; toll-free 800-343-0269.
Central Pricing Office 855-241-9351 Personalized estimates; alternate 504-703-2773.
Financial assistance 504-842-4190 Application assistance and eligibility questions.
Language assistance 833-804-0229 Free 24/7 interpretation support.
Patient advocacy 844-959-4327 Patient concerns, complaints and care-experience issues.

Hospital and department hours

The hospital itself is open 24 hours, but outpatient clinics have different weekday schedules.

Location / department Published hours Address
Ochsner Lafayette General Medical Center 24 hours daily 1214 Coolidge St.
Emergency Department 24 hours daily OLGMC main campus
Heart & Vascular Center of Acadiana Mon-Thu 8 a.m.-5 p.m.; Fri 8 a.m.-noon 155 Hospital Drive
Radiation Oncology Mon-Fri 7 a.m.-4:30 p.m. 155 Hospital Drive
Neuroscience Center Mon-Thu 7 a.m.-5 p.m.; Fri 7 a.m.-12:45 p.m. 136 Hospital Drive
Sleep Center of Acadiana Mon-Thu 8 a.m.-5 p.m.; Fri 8 a.m.-noon 134 Hospital Drive, Suite 201
Cancer Center of Acadiana Mon-Thu 8 a.m.-4:30 p.m.; Fri 8 a.m.-3 p.m. 1211 Coolidge St.
Burdin Riehl laboratory 6 a.m.-4:30 p.m. 1211 Coolidge Blvd.
Burdin Riehl Rheumatology Mon-Thu 8 a.m.-5 p.m.; Fri 8 a.m.-noon 1211 Coolidge Blvd.
Doctor hours are not the same as clinic hours. A clinic may be open from 8 a.m. to 5 p.m. while an individual physician sees patients only during part of that period. Ochsner’s live scheduler should be used for exact appointment availability.

Ochsner Lafayette General Emergency Room

OLGMC provides 24-hour adult and pediatric emergency care and serves as Acadiana’s Level II Trauma Center.

Emergency hours 24/7

Emergency care is available every day, including weekends and holidays.

Trauma designation Level II

OLGMC handles high-acuity trauma for the Acadiana region.

ER visitor limit 1 visitor

The current hospital visitor guidance allows one visitor per ER patient.

What happens when you arrive?

Triage begins first. A nurse checks vital signs and evaluates why you came to the Emergency Department.
Patients are prioritized by severity. Life-threatening problems are treated before lower-acuity conditions, so arrival order does not always determine treatment order.
Testing may be ordered. Depending on symptoms, this can include blood testing, urine testing, X-rays, CT, ultrasound or other diagnostic imaging.
Treatment or admission follows. Patients who need hospital-level care can be admitted; patients who can safely leave receive discharge and follow-up instructions.

Level II trauma and intensive care

OLGMC is the only Level II Trauma Center in the Acadiana region. Its current hospital information also identifies a 34-bed adult ICU staffed 24/7 by critical-care physicians.

Current ER wait times change continuously. Ochsner publishes live/near-live Emergency Department wait information online. Do not use an old article value as a prediction of how long you will wait today.

Emergency Room fees and what an ER visit may cost

Ochsner does not publish one flat emergency fee that applies to every Lafayette General ER patient.

The final charge depends on the level of evaluation and treatment, tests, imaging, medications, procedures, supplies and whether you are admitted. Your insurance deductible, copayment, coinsurance and network benefits determine how much of the allowed amount you personally owe.

Hospital bill vs. doctor bills

Ochsner explains that physicians involved in a hospital visit may bill separately. Depending on the case, this can include specialists, anesthesiologists, radiologists, pathologists or other professional services.

There is no responsible way to quote a generic “$___ Lafayette General ER fee.” Emergency cases vary too much. For scheduled services, Ochsner’s estimate system is the more useful way to see your expected cost.

How to schedule an appointment at Lafayette General

Appointment scheduling depends on whether you need a general hospital service or a specific specialty center.

Choose the specialty or provider. OLGMC covers cardiology, neurology, oncology, surgery, women’s health, imaging, gastroenterology, urology and many other specialties.
Use MyOchsner when online scheduling is offered. Many Ochsner providers allow patients to view appointment availability electronically.
Or call 337-289-7991. The hospital can route you to the appropriate department or scheduling office.
Confirm referral requirements. Some services have specific rules. For example, the Heart & Vascular Center states that a physician referral is required.
Verify insurance and prior authorization. Some insurers require approval before imaging, procedures or specialty visits.
Ask where the appointment actually takes place. A provider associated with OLGMC may see patients at 1214 Coolidge St. or at a nearby Ochsner specialty building on Hospital Drive, South College Road or Heymann Boulevard.

Doctors and specialists associated with Ochsner Lafayette General

Ochsner’s provider directory is dynamic and includes hospitalists, surgeons, anesthesiologists, radiologists and outpatient specialists. The names below are doctors and clinicians specifically identified on current Ochsner Lafayette pages.

Important about doctor schedules: Ochsner does not publish a permanent Monday-through-Sunday rota for every hospital doctor. ER physicians, anesthesiologists, radiologists, hospitalists and surgeons frequently work rotating shifts. Where only clinic hours are published, this guide reports the clinic hours instead of pretending they are the doctor’s personal schedule.

Recently added Lafayette specialists

Provider Specialty Published Lafayette connection Timing information
Syem K. Barakzai, MD Gynecologic Oncology Ochsner Lafayette General Medical Center Individual appointment days vary; schedule through Ochsner.
Meghana Pattipati, MD Endocrinology, Diabetes & Metabolism; Sleep Medicine Ochsner Lafayette General Medical Center Individual schedule is not published as a fixed weekly rota.
Marvi Mahar, MD Infectious Diseases Ochsner Lafayette General Infectious Disease Clinic Appointment-based specialty clinic.
Jishna Shrestha, MD Infectious Diseases Ochsner Lafayette General Medical Center Call/schedule online for current appointment availability.
Lyndsey Bruno, MD General & Bariatric Surgery Ochsner General & Bariatric Surgery Program phone: 337-233-9900.
Patrick McLaren, MD Surgical Oncology Ochsner Lafayette General / Burdin Riehl Appointment schedule varies.
Tyler Perrin-Bellelo, MD Internal Medicine & Obesity Medicine Ochsner Lafayette General Internal Medicine Scheduling: 337-289-8974; virtual visits may be available.

Sleep medicine doctors

Adam Foreman, MD

Neurologist with sleep-medicine expertise at The Sleep Center of Acadiana.

Kevin R. Hargrave, MD

Neurologist board-certified in sleep medicine at The Sleep Center of Acadiana.

The Sleep Center is at 134 Hospital Drive, Suite 201. Clinic hours are Monday-Thursday 8 a.m.-5 p.m. and Friday 8 a.m.-noon. Call 337-289-8282.

Some other officially listed physicians connected with OLGMC

Doctor Specialty Scheduling information
Adam D. Samuel, MD Anesthesiology OLGMC primary location; call 337-571-9000 where scheduling applies.
Cara Bevinetto, MD Anesthesiology Provides anesthesiology services at OLGMC and associated surgical locations.
Christopher Owen, MD Anesthesiology / Cardiothoracic Anesthesiology Hospital/procedure-based schedule rather than routine office hours.
Megan C. Fitzpatrick, MD Diagnostic Radiology / Breast Imaging Scheduling contact shown by Ochsner: 337-289-7080.
Erica M. Broussard, MD Diagnostic Radiology Associated with OLGMC and Ochsner Lafayette General Breast Center.
Hunter B. Nelson, MD Diagnostic Radiology Associated with OLGMC; radiology schedules are service-based.
Need a specific doctor’s exact next working day? Use the live Ochsner provider scheduler or call the physician’s clinic. A fixed article cannot safely predict rotating hospital shifts or future appointment availability.

Where doctors see patients and when the clinics are open

These clinic schedules are more useful than assigning unverified weekly hours to individual physicians.

Specialty clinic Address Phone Published hours
Heart & Vascular Center of Acadiana 155 Hospital Dr. 337-289-7999 Mon-Thu 8-5; Fri 8-noon
Neuroscience Center 136 Hospital Dr. 337-289-8282 Mon-Thu 7-5; Fri 7-12:45
Sleep Center of Acadiana 134 Hospital Dr., Suite 201 337-289-8282 Mon-Thu 8-5; Fri 8-noon
Cancer Center of Acadiana 1211 Coolidge St. 337-289-8400 Mon-Thu 8-4:30; Fri 8-3
Radiation Oncology 155 Hospital Dr. Call center Mon-Fri 7-4:30
Burdin Riehl Rheumatology 1211 Coolidge Blvd. 337-289-8000 Mon-Thu 8-5; Fri 8-noon
Burdin Riehl Lab 1211 Coolidge Blvd. 337-289-8000 6 a.m.-4:30 p.m.

Medical services available at Ochsner Lafayette General

OLGMC is a full-service tertiary hospital with a large list of adult, pediatric, medical, surgical and diagnostic specialties.

Emergency & Trauma

24/7 adult and pediatric emergency care plus Level II trauma services.

Cardiology

Noninvasive cardiology, catheterization, structural heart care and cardiovascular surgery.

Stroke Care

Advanced Primary Stroke Center care plus rehabilitation.

Intensive Care

34-bed adult ICU with 24/7 critical-care physician coverage.

Women’s Health

Obstetrics, gynecology, delivery care and high-risk services.

NICU

31-bed Level III neonatal intensive care unit.

Cancer Care

Medical oncology, hematology, infusion, surgery, radiation and survivorship support.

Neurology

Neurology, neurosurgery, sleep medicine, deep brain stimulation and rehabilitation.

Surgery

General, cardiovascular, bariatric, gynecologic, cancer and other advanced surgery.

Diagnostic Imaging

CT, X-ray, MRI, ultrasound and specialized imaging services.

Gastroenterology

Digestive disease evaluation, advanced endoscopy and pancreatic/biliary services.

Urology

General urology, urologic oncology and surgical care.

Orthopedics

Orthopedic trauma, joint care and connections to Ochsner Lafayette orthopedic facilities.

Pediatrics

Pediatric emergency, pediatric cardiology, gastroenterology and neonatal services.

Behavioral Health

Psychiatry and behavioral-health services are available within the Ochsner Lafayette network.

Heart & Vascular Center of Acadiana

The cardiovascular center is part of the OLGMC campus at 155 Hospital Drive.

Location 155 Hospital Drive

Lafayette, LA 70503.

Phone 337-289-7999

Physician referral is required.

Clinic hours are Monday-Thursday 8 a.m.-5 p.m. and Friday 8 a.m.-noon.

Services include

  • Noninvasive cardiac testing.
  • Heart catheterization.
  • Cardiovascular and thoracic surgery.
  • Inpatient cardiovascular care.
  • Coumadin clinic.
  • Infusion services.
  • Advanced heart-failure care.
  • Valve disease treatment.
  • Peripheral vascular interventions.
  • Heart-rhythm care, pacemakers and defibrillators.

OLGMC was the first hospital in the region to perform open-heart surgery and heart catheterization.

Neurology, neurosurgery, sleep and stroke care

The Ochsner Lafayette General Neuroscience Center is at 136 Hospital Drive. Call 337-289-8282.

Current clinic hours are Monday-Thursday 7 a.m.-5 p.m. and Friday 7 a.m.-12:45 p.m.

Neuroscience procedures and services

  • Neurology and neurosurgical consultations.
  • Deep brain stimulation.
  • Electromyography.
  • Botox injections for appropriate neurological conditions.
  • Nerve blocks.
  • Epidural steroid injections.
  • Spinal cord stimulation.
  • Vagus nerve stimulation.
  • Baclofen pumps.
  • Stroke evaluation and rehabilitation.
  • Physical, occupational and speech therapy support.

Conditions treated include epilepsy, Parkinson’s disease, multiple sclerosis, headaches and migraines, dementia, polyneuropathy, radiculopathy, stroke and other neurological disorders.

Stroke Center

OLGMC carries Joint Commission certification as an Advanced Primary Stroke Center. Stroke care spans emergency evaluation, inpatient treatment and rehabilitation.

Ochsner Cancer Center of Acadiana at Lafayette General

The main Lafayette cancer clinic is across the campus at 1211 Coolidge St.

Cancer center phone 337-289-8400

Monday-Thursday 8 a.m.-4:30 p.m.; Friday 8 a.m.-3 p.m.

Radiation Oncology 155 Hospital Drive

Monday-Friday 7 a.m.-4:30 p.m.

Oncology doctors currently named by Ochsner

Provider Team / service Appointment timing
Michael Cain, MDOncology teamWithin Cancer Center clinic schedule; individual slots vary.
Steven Saccaro, MDOncology teamAppointment required.
Phillipe Prouet, MDOncology teamAppointment required.
Molly Thomas, MDOncology teamAppointment required.
Victoria Panelli-Ramery, MDOncology teamAppointment required.
Elizabeth LeJeune, MDOncology teamAppointment required.
Nowell Ganey, MDOncology teamAppointment required.
Paulette Blanchet, MDOncology teamAppointment required.
Hemendra Mhadgut, MDOncology teamAppointment required.
Sudhir Aggarwal, MDOncology teamAppointment required.
Rebecca Donohue, PhD, MSN, APRNOncology advanced practiceAppointment availability varies.

Cancer services

  • Medical oncology.
  • Hematology.
  • Chemotherapy and infusion.
  • Radiation therapy.
  • Cancer surgery.
  • Gynecologic oncology.
  • Breast cancer care.
  • Gastrointestinal cancer care.
  • Lung cancer services.
  • Prostate and kidney cancer care.
  • Genetic risk assessment and counseling.
  • Patient navigation.
  • Social work.
  • Nutrition support.
  • Behavioral-health support.
  • Survivorship services.

Labor & Delivery, maternity and NICU

OLGMC provides vaginal deliveries, cesarean sections, multiple births and premature delivery care.

NICU level Level III

The hospital currently identifies a 31-bed neonatal intensive care unit.

Adult critical care 34-bed ICU

OLGMC highlights access to adult ICU and Level III NICU care under one roof.

Ochsner describes OLGMC as the only hospital in Lafayette providing intensive care for both mother and baby under the same roof through its adult ICU and Level III NICU.

Labor and delivery visitors

Current Ochsner guidance allows visitors in labor/delivery subject to the care team’s discretion. The hospital location page describes two visitors in labor, delivery and mother-baby areas plus a midwife, doula or birthing/Lamaze coach during labor. Ochsner’s newer visitation policy also describes up to three visitors in labor-delivery-recovery rooms at the care team’s discretion.

Because labor-unit visitor rules can change based on patient condition and unit activity, confirm the current rule with the maternity team shortly before delivery.

Where to park and which entrance to use

Ochsner’s current Lafayette General campus map identifies a hospital garage, multiple patient/visitor parking areas, the main entrance and separate emergency entrances.

Main hospital

The hospital is at 1214 Coolidge St.. Follow signs for patient and visitor parking or the parking garage marked on the official campus map.

Emergency Department

The campus map marks a separate adult and pediatric emergency entrance. If you are bringing someone for emergency treatment, follow the emergency signage rather than entering a nearby outpatient building.

Parking fee: the current OLGMC location page and campus map identify visitor parking areas but do not state a universal parking price. This guide therefore does not invent a free/paid parking claim. Call 337-289-7991 if you need current parking-fee, accessible parking or oversized-vehicle information.

Campus buildings patients often confuse with the main hospital

Campus facility Address Main purpose
Main Hospital 1214 Coolidge St. Inpatient hospital, Emergency Department, ICU, maternity and other hospital services.
Burdin Riehl 1211 Coolidge St./Blvd. Outpatient specialty care, cancer care, infusion, lab and imaging.
Professional Office Building 155 Hospital Dr. Heart & Vascular Center and Radiation Oncology.
Neuroscience Center 136 Hospital Dr., Suite 100 Neurology and neuroscience.
Sleep Center 134 Hospital Dr., Suite 201 Sleep medicine and sleep testing.
Breast Center 1448 S. College Rd. Breast imaging and diagnostic services.
Nephrology Center 1460 S. College Rd. Kidney/nephrology specialty care.
Health Center for Children 1016 Coolidge St. Pediatric specialty care.
Lafayette General Surgical Hospital 1000 W. Pinhook Rd. Specialty surgical hospital and outpatient procedures.
Lafayette General Internal Medicine 459-461 Heymann Blvd. area Adult internal medicine/primary care.

Visitor hours and hospital visitor rules

General visiting 7 a.m.-9 p.m.

Current OLGMC facility visiting hours.

ICU visiting 9 a.m.-8 p.m.

Keep ICU visits brief; additional restrictions apply.

Night visiting 8:30 p.m.-5:30 a.m.

One adult visitor may stay overnight with a patient.

General visitor check-in

Ochsner’s current OLGMC visitor instructions say guests must check in with a security officer and receive a visitor badge showing the patient’s room number.

Although the campus map continues to show a main entrance, current visitor guidance states that visitor hospital entry is through the Emergency Department doors. Follow current signs when you arrive.

Overnight visitors

  • One visitor per patient may stay overnight.
  • The overnight visitor must be at least 18 years old.
  • The overnight visitor must remain in the patient’s room.

ICU rules

  • ICU visiting hours are 9 a.m.-8 p.m.
  • Children younger than 14 are not permitted in the ICU.
  • All ICU visitors must present valid photo identification.
  • Visitors ages 14-17 must be with an adult who has valid photo ID.
  • Visits should remain brief to support patient rest.

NICU visitor rules

Parents and parent-designated visitors can generally visit the NICU except during these restricted periods:

  • 6-8 a.m.
  • 10-11 a.m.
  • 6-8 p.m.

Parents must remain with designated visitors. Visitors younger than 18 are not permitted, and overnight visitor stays are not allowed in the NICU.

Emergency Department visitors

The current hospital policy allows one visitor per ER patient.

Doctor appointment fees, hospital charges and price estimates

Ochsner does not publish one universal Lafayette General doctor consultation fee because a patient’s actual cost varies by provider, service, insurance and location.

How to get a real estimate

Ask the physician’s office for the service or procedure code. This produces a more useful estimate than simply asking for the price of “a hospital visit.”
Use MyOchsner. Ochsner’s self-service estimator covers up to roughly 300 common services and procedures.
Or call the Central Pricing Office. Call 855-241-9351 or 504-703-2773 for a personalized estimate.
Verify insurance benefits. Ask your insurer about your deductible, copay, coinsurance, authorization and network status.

What an Ochsner estimate may include

Ochsner states that service estimates can include expected charges for room and board, operating-room use, anesthesia, surgeons, assistant surgeons and supplies when those components apply.

Final charges may differ because the exact services needed cannot always be predicted.

Current price-transparency file: Ochsner’s machine-readable charge file covering Ochsner Lafayette General Medical Center, Ochsner Lafayette General Surgical Hospital and Ochsner Lafayette General Orthopedic Hospital is listed as updated April 1, 2026.

Insurance accepted at Ochsner Lafayette General

Ochsner maintains a current Louisiana participating-payor matrix and identifies this hospital with the abbreviation OLGMC.

The Louisiana insurance page was last modified in July 2026. Because participation can differ by exact insurance product, physician and service, patients should confirm both:

  1. that Ochsner Lafayette General Medical Center is in-network; and
  2. that the specific doctor or professional group is also in-network.

Ochsner will generally submit the primary insurance claim when the patient provides current insurance information during registration.

Prior authorization

Some plans require prior authorization for imaging, procedures, specialty visits or treatment. Ochsner states that when prior authorization is required, it can submit the necessary clinical documentation to the insurer.

Billing, payment plans and itemized bills

Patient Accounts 504-842-4190

Monday-Friday 7:30 a.m.-6 p.m.

Toll-free billing 800-343-0269

Payments, balances, statements and payment-plan questions.

Ways to pay

  • MyOchsner.
  • Online Pay as Guest.
  • Automated phone payment.
  • By mail using the address on the patient statement.

Ochsner accepts personal checks, debit cards, money orders and major credit cards.

Payment plans

Patients who cannot pay the full balance may qualify for a monthly payment plan based on an approved schedule. Call Patient Accounts before ignoring a bill or allowing the balance to become delinquent.

How to get an itemized bill

An itemized bill can be viewed/downloaded through MyOchsner or requested from Patient Accounts by calling 504-842-4190 and following the billing menu.

Why you may receive separate bills

Hospital-based services can involve both facility/technical charges and professional charges. Physicians such as anesthesiologists, radiologists, pathologists and consulting specialists may generate professional charges in addition to hospital charges.

Financial assistance for patients who cannot afford the bill

Ochsner offers financial assistance for eligible emergency and medically necessary care to qualifying Louisiana and Mississippi residents.

Ochsner states that a patient may qualify for 100% financial assistance when family income is 200% or less of the applicable Federal Poverty Guidelines, subject to the program’s eligibility requirements.

Apply for help

Call 504-842-4190 Monday-Thursday 7:30 a.m.-6 p.m. or Friday 8 a.m.-4:30 p.m., or submit an application through MyOchsner.

Applications are available in English, Spanish, Vietnamese, Haitian Creole and Chinese.

How to request Lafayette General medical records

OLGMC Medical Records 337-289-7771
Fax 337-571-0495

A medical-record request generally requires written authorization that identifies the recipient, the records requested and the relevant treatment dates.

Fastest route for many patients: MyOchsner

Patients with MyOchsner can view, download, print and request records through their account.

Log in to MyOchsner. Open the records/document area.
Check whether the record is already available. Many visit summaries and results can be downloaded directly.
Submit a formal record request when necessary. Use the Requested Records area or Ochsner’s release-of-information process.
For help, call OLGMC records at 337-289-7771.

MyOchsner patient portal

MyOchsner can be used for many routine patient tasks, reducing the need to call the hospital for every request.

Appointments

Schedule or manage eligible appointments.

Test results

Review results released to the patient portal.

Messages

Communicate electronically with participating care teams.

Records

View, download or request medical information.

Billing

View statements, estimates and eligible balances.

Hospital stay

MyChart tools can display inpatient medications, care team and scheduled events.

MyOchsner support: 877-339-2637, Monday-Friday 8 a.m.-5 p.m. Central Time. Email: MyOchsner@ochsner.org.

Cafeteria, coffee and visitor food

OLGMC has both a cafeteria and coffee stand with published schedules.

Boulevard Bistro cafeteria

Meal / service Hours
Boulevard Bistro overall 6:30 a.m.-7 p.m.
Breakfast 6:30-10:30 a.m.
Lunch & dinner 11 a.m.-7 p.m.
Bistro Grill — weekdays breakfast 6:30-10:30 a.m.
Bistro Grill — weekdays lunch/dinner 11 a.m.-7 p.m.
Bistro Grill — weekend/holiday breakfast 6:30-10 a.m.

The cafeteria includes grill items, Louisiana Home Line selections, salads/cold sandwiches and pizza options.

Brew Bayou coffee stand

Brew Bayou serves Starbucks coffee, smoothies and other drinks.

  • Monday-Friday: 6 a.m.-11 p.m.
  • Saturday-Sunday: 6:30 a.m.-2 p.m.
  • Closed on listed major holidays.
  • No cash is accepted after 5 p.m.

Chapel

Ochsner currently lists chapel services at 11:30 a.m. Monday-Friday in the chapel and 6 a.m. Sunday in Owen Auditorium.

Interpreter, accessibility and patient advocacy services

Free interpreter services

Ochsner provides qualified language interpreters for people with limited English proficiency and communication assistance for patients who are deaf or hard of hearing. These services are offered without charge.

24/7 language assistance: call 833-804-0229 and select your language.

Ochsner supports Spanish, Arabic, Mandarin, Cantonese, Vietnamese, Portuguese, Russian, Farsi, French, German, Japanese, Korean, Urdu, Lao, Tagalog, Thai and additional languages through interpreter services.

Video-remote and telephone interpreters can be accessed across clinical areas, including Emergency Departments.

Vision and disability support

Ochsner states that support persons and certified guide dogs may accompany patients with visual impairment and that patient-rights information can be made available in accessible formats.

Patient complaints or concerns

If an issue cannot be resolved by the clinical team or department manager, Ochsner’s Patient and Provider Advocacy service can be reached at 844-959-4327.

Hospital recognition and clinical capabilities

Level II Trauma Center

OLGMC provides the highest designated trauma level currently available in the Acadiana region.

Advanced Primary Stroke Center

Joint Commission stroke certification supports rapid stroke evaluation and treatment.

Major Teaching Hospital

OLGMC became a major teaching hospital in 2013 and supports multiple medical residency programs.

Forbes Top Hospitals 2026

OLGMC was included in Forbes’ inaugural 2026 national hospital assessment.

U.S. News recognition

Ochsner reports high-performing recognition in areas including hip replacement, kidney failure, knee replacement, lung cancer surgery, leukemia/lymphoma/myeloma and stroke.

Antimicrobial stewardship

OLGMC has received an Antimicrobial Stewardship Center of Excellence designation.

What to bring for your appointment or hospital visit

For an outpatient appointment

  • Photo identification.
  • Current insurance card.
  • Referral if your specialty or insurance requires it.
  • Medication list.
  • Relevant outside records or imaging.
  • Procedure/order information if scheduled for testing.
  • Payment method for expected copay or patient responsibility.

For visiting a hospitalized patient

  • Valid identification.
  • Patient’s name and room information if known.
  • Know the current unit visitor restrictions.
  • Check in with security and wear the issued badge.
  • Use only designated patient/visitor parking.
  • Follow infection-control or masking instructions in effect on the day.

Ochsner Lafayette General Medical Center Google Map

Main hospital: 1214 Coolidge St., Lafayette, LA 70503.

Main hospital: 1214 Coolidge St., Lafayette, LA 70503.
Heart & Vascular / Radiation Oncology: 155 Hospital Drive.
Neuroscience: 136 Hospital Drive.
Cancer Center / Burdin Riehl: 1211 Coolidge St.

Lafayette General Hospital FAQs

These answers focus on practical questions people commonly search before going to Ochsner Lafayette General Medical Center.

1. What is Lafayette General Hospital called now?
The hospital is now officially called Ochsner Lafayette General Medical Center. It is also commonly searched under its former/common names Lafayette General Hospital and Lafayette General Medical Center.
2. What is the address and phone number for Lafayette General Hospital?
Ochsner Lafayette General Medical Center is located at 1214 Coolidge St., Lafayette, LA 70503. The main phone number is 337-289-7991.
3. Is Ochsner Lafayette General Medical Center open 24 hours?
Yes. The hospital operates 24 hours a day, seven days a week. Outpatient physician offices and specialty centers maintain separate weekday hours.
4. Is the Lafayette General Emergency Room open 24 hours?
Yes. The OLGMC Emergency Department provides 24/7 adult and pediatric emergency care and the hospital is Acadiana’s Level II Trauma Center.
5. How much does a Lafayette General ER visit cost?
There is no single flat ER fee. Cost depends on the level of emergency care, laboratory testing, imaging, medications, procedures, physician services and insurance benefits. For planned care, Ochsner provides online estimates and a Central Pricing Office at 855-241-9351.
6. What are the visiting hours at Ochsner Lafayette General?
General hospital visiting hours are currently 7 a.m.-9 p.m. ICU visiting hours are 9 a.m.-8 p.m. Unit-specific policies apply to the ER, NICU, ICU and labor and delivery.
7. Where should visitors park?
Ochsner’s Lafayette General campus map identifies a parking garage and multiple areas designated for patient and visitor parking around the Coolidge Street/Hospital Drive campus. The current hospital page does not publish a universal parking fee, so call 337-289-7991 if you need current fee or accessibility information.
8. How do I get my medical records from Lafayette General?
Call Ochsner Lafayette General medical records at 337-289-7771. The published fax number is 337-571-0495. MyOchsner users can also view, download, print and request records electronically.
9. How do I find a doctor and check when the doctor is available?
Use the current Ochsner provider directory or MyOchsner scheduling system. Clinic hours are published for several Lafayette specialty centers, but individual hospital doctors may work rotating shifts and their exact Monday-through-Sunday schedules are not always publicly posted.
10. Does Ochsner Lafayette General offer financial assistance?
Yes. Ochsner offers financial assistance for qualifying emergency and medically necessary care. Ochsner states that eligible patients whose family income is at or below 200% of the applicable Federal Poverty Guidelines may qualify for 100% financial assistance, subject to the program’s requirements.

How this guide was checked

Operational details in this guide were checked against Ochsner Health’s current OLGMC location information, Lafayette campus map, provider and specialty pages, visitor policies, price-transparency information, medical-record instructions, insurance data, billing information and financial-assistance program. The useful facts are explained directly above so this page does not function as a simple directory of outgoing links.

Important details such as individual doctor availability, ER wait time, insurance participation and patient costs can change. Those items should be reconfirmed before relying on them for a future appointment.