Intermountain Health McKay-Dee Hospital contact, address, emergency room, patient portal, billing, records, visitors, and map
Intermountain Health McKay-Dee Hospital is located at 4401 Harrison Boulevard, Ogden, UT 84403. The main hospital phone number listed by Intermountain Health is 801-387-2800.
This guide helps patients and families quickly find emergency care, the main hospital number, MyChart patient portal, medical records, billing, financial assistance, visitor hours, services, campus map, and practical arrival tips.
Ogden, UT 84403.
Use for hospital operator routing, departments, patient-location help, and general information.
Use 911 for life-threatening emergencies. The emergency department page also lists 801-387-7038.
The official hospital page lists McKay-Dee Hospital as open 24/7.
Intermountain’s location page displays visiting hours as 9 a.m. to 9 p.m.; confirm current unit rules before visiting.
Intermountain Health’s app and patient portal are powered by MyChart.
Intermountain Health McKay-Dee Hospital overview
McKay-Dee Hospital is an Intermountain Health hospital campus serving Ogden, Weber County, Northern Utah, and surrounding communities.
Intermountain describes McKay-Dee Hospital as a regional facility focused on patients and families, with a full hospital campus, emergency care, many medical services, and patient resources including the patient portal, insurance guidance, financial assistance, and medical-record access.
Intermountain’s about page states McKay-Dee Hospital offers 63 specialties, has 319 patient beds, and serves as a Level II Trauma Center. It also describes the hospital as a long-standing Ogden community facility with more than 110 years of history.
McKay-Dee Hospital contact directory
Use the right contact path depending on whether you need emergency care, hospital routing, medical records, billing, portal support, or a department-specific clinic.
| Need | Phone / link | What to ask |
|---|---|---|
| Main hospital contact | 801-387-2800 | Ask for the hospital operator, department routing, patient room, registration, imaging, lab, records, billing, or visitor information. |
| Emergency care | 911 or emergency department 801-387-7000 | Call 911 for life-threatening symptoms. Use the emergency department number for non-life-threatening department questions. |
| Official hospital page | McKay-Dee Hospital | Use for address, main phone, visitor hours, campus map link, medical services, providers, and patient resources. |
| Medical services list | McKay-Dee medical services | Use to find department-specific services and phone numbers, such as imaging, cancer, heart, behavioral health, infusion, and emergency care. |
| Patient portal | Intermountain patient portal | Use MyChart to view test results, manage appointments, pay bills, message care teams, and access portions of your medical record. |
| Medical records | Medical records | Request copies, send records to another provider, ask for amendments, or contact Health Information Management. |
| Billing | Billing and payment | Ask about statements, MyChart payment, insurance processing, refund links, itemized bills, and account questions. |
| Financial assistance | Utah, Idaho & Nevada assistance | For Utah hospital financial assistance questions, Intermountain lists 866-415-6556 on its Utah, Idaho, and Nevada assistance page. |
Official McKay-Dee Hospital links and what to do after each opens
Use official Intermountain Health pages before relying on outdated third-party listings, old phone numbers, or map snippets.
McKay-Dee Hospital official page
- Confirm the address, main phone, 24/7 status, and visiting hours.
- Use the Medical Services, Providers, About, and Campus Map links.
- Call before a scheduled visit if you need a specific entrance or parking area.
McKay-Dee Emergency
- Use for emergency department phone, address, emergency and trauma-care details.
- Call 911 if symptoms may be life-threatening.
- Use the ER page for department information, not to delay emergency care.
Medical Services
- Search by service line, such as emergency, imaging, heart, cancer, behavioral health, infusion, and clinics.
- Use department phone numbers when listed.
- Confirm location because some clinics may be in a medical office building near the hospital.
Patient Portal — MyChart
- Use MyChart for test results, messages, appointments, bill payment, and selected record access.
- Remember that not all older records may appear right away.
- Use medical records if you need a complete formal copy.
Medical Records
- Request medical records safely through Intermountain’s official process.
- Use the Intermountain app/MyChart if you want to send records directly to another healthcare provider when available.
- Ask for an amendment if you believe information in the record needs correction.
Billing and financial help
- Use official billing links for payments and account questions.
- Use MyChart when a bill or estimate is available in your account.
- Ask about financial assistance if paying a bill is difficult.
Emergency care at McKay-Dee Hospital
McKay-Dee’s emergency page lists emergency care and trauma care and says to call 911 immediately for certain serious symptoms.
| Situation | What to do | Why it matters |
|---|---|---|
| Unconsciousness, trouble breathing, serious injury, possible heart attack, stroke signs, severe bleeding, overdose, or major trauma | Call 911 immediately. | Emergency medical services can start care, assess safety, and transport to the right emergency setting. |
| Urgent illness or injury that needs hospital-level evaluation | Use emergency care or follow 911/clinician instructions. | The emergency team can evaluate, test, treat, admit, or transfer based on severity. |
| Minor illness or injury | Consider primary care, urgent care, virtual care, or same-day clinic options when safe. | Non-emergency care may be faster and less costly for stable symptoms. |
| Behavioral health crisis | Call 911 for immediate danger, go to emergency care, or contact crisis resources if appropriate. | Safety concerns require urgent assessment and appropriate behavioral health support. |
| Pregnancy emergency | Call 911 for severe symptoms; otherwise contact your OB team or hospital guidance line. | Pregnancy symptoms may need maternity, emergency, or specialist evaluation. |
Medical services at McKay-Dee Hospital
Use the official Medical Services page to confirm department details, phone numbers, and whether your appointment is in the hospital or a nearby clinic building.
Emergency and trauma care
The emergency page lists emergency care and trauma care, with 911 guidance for serious symptoms.
Heart and vascular care
The medical services listing includes heart-related services such as Heart and Vascular Institute and heart failure clinic entries.
Cancer care
The medical services listing includes Cancer Center – McKay-Dee and related oncology services.
Imaging services
The medical services page lists imaging services and department phone details where available.
Behavioral health
The medical services page includes Behavioral Health Access Center and Behavioral Health Inpatient entries.
Classes and support
The hospital page links to classes supporting different life stages, including pregnancy, childbirth, and support groups.
Hospital-level care at home
The hospital page promotes hospital-level care at home for qualifying chronic or urgent needs.
Gift shop and volunteers
The about page lists the McKay-Dee Hospital Gift Shop in the Visitor Entrance Lobby and describes an active volunteer program.
Appointments, registration, and check-in
For scheduled care, the key is confirming the right location and preparation instructions before you leave home.
Intermountain Health patient portal: MyChart
Intermountain’s patient pages describe an app and patient portal experience powered by MyChart.
Medical records at McKay-Dee Hospital
Use MyChart for available electronic access and the Intermountain medical-records process for formal or complete records.
| Record need | Best route | What to request |
|---|---|---|
| Immediate access to available information | MyChart / Intermountain Health app | Look for test results, messages, appointments, bills, and portions of your medical record. |
| Complete medical record copy | Intermountain medical-records request process | Use the official medical-records page or request form for the hospital/clinic/doctor that provided care. |
| Send records to another provider | MyChart when available, or Medical Records | Use secure provider-to-provider options or a formal release request with recipient details. |
| Radiology images | Medical Records / imaging-release process | Ask whether CD/DVD, electronic delivery, or image-sharing options are available and whether charges apply. |
| Correction or amendment | Intermountain medical-records amendment process | Ask for an amendment review if information appears incorrect or incomplete. |
| Billing record | Billing plus Medical Records when needed | Ask for itemized charges, billing records, medical documentation, and insurance processing information. |
Billing, insurance, hospital estimates, and financial assistance
Hospital bills may include facility charges plus separate professional, lab, radiology, ambulance, anesthesia, pharmacy, or specialist charges.
| Billing need | Best route | What to ask |
|---|---|---|
| Pay a bill | Intermountain billing | Use official billing links only and confirm the account, date of service, provider, and facility. |
| View bill in portal | MyChart | Check whether the statement appears in MyChart and whether any separate bills are not fully integrated. |
| Itemized bill | Billing support | Ask for facility charges, provider charges, lab, imaging, pharmacy, supplies, and insurance payments. |
| Estimate before scheduled service | Hospital price estimates | Intermountain encourages insured patients to contact their insurance provider for the most accurate out-of-pocket estimate. |
| Financial hardship | Utah, Idaho & Nevada financial assistance | Ask about eligibility, application, required documents, MyChart application options, and phone support at 866-415-6556. |
| Surprise billing question | Billing support, insurance plan, and federal/state billing-rights resources | Ask if emergency or out-of-network protections apply and keep all statements and EOBs. |
Visiting hours and visitor tips
The McKay-Dee Hospital location page displays visiting hours as 9 a.m. to 9 p.m., but unit-level rules can differ.
Confirm before visiting
Call the main hospital number before visiting ICU, emergency, maternity, behavioral health, surgical recovery, isolation, or a protected-care unit.
Ask for patient location
If the patient allows directory information, the operator may route calls or help visitors find the right unit.
Do not visit when sick
Do not visit if you have fever, cough, vomiting, diarrhea, recent exposure, or other contagious symptoms.
Bring photo ID
Hospitals may require visitor registration, ID, pass, unit check-in, or additional screening.
Respect privacy
Do not record patients, staff, screens, monitors, charts, or other visitors without permission.
Ask before bringing items
Food, flowers, balloons, electronics, blankets, and gifts may be restricted by unit or patient condition.
McKay-Dee Hospital gift shop
Intermountain’s about page lists the McKay-Dee Hospital Gift Shop in the Visitor Entrance Lobby.
Patient rights, privacy, language access, and record access
Intermountain Health publishes patient rights, safety, privacy, and medical-record access guidance for patients and families.
McKay-Dee Hospital map and directions
Use the map for the main hospital address. For a scheduled appointment, confirm the specific department, entrance, and parking area.
Main hospital campus
Intermountain Health McKay-Dee Hospital
4401 Harrison Boulevard
Ogden, UT 84403
Main: 801-387-2800
Before you leave
- Confirm if the visit is at the hospital, emergency department, a clinic, or a medical office building.
- Ask which entrance and parking area is closest.
- Ask whether you need to arrive early for registration.
- Bring photo ID, insurance card, medication list, referral/order, and emergency contact.
- For emergency symptoms, call 911 instead of driving yourself if unsafe.
What to bring to McKay-Dee Hospital
Bring the right information so registration, billing, medication review, and care decisions are easier.
Documents
- Photo ID.
- Insurance card.
- Referral, order, or authorization if required.
- Billing statement or account number if visiting for billing help.
Medical information
- Medication list with doses.
- Allergies.
- Major diagnoses and surgeries.
- Prior imaging or lab results if requested.
Contacts
- Emergency contact.
- Primary care provider.
- Specialist who referred you.
- Person authorized to receive updates.
Comfort and safety
- Phone charger.
- Glasses, hearing aids, mobility aids, or CPAP if instructed.
- Comfortable clothing.
- Driver if sedation, surgery, or a procedure requires one.
Official source checklist for this McKay-Dee Hospital guide
Use these official Intermountain Health pages for final verification because phone numbers, visitor hours, portal access, billing guidance, and medical-record procedures can change.
| Source | What it verifies | When to use it |
|---|---|---|
| McKay-Dee Hospital | Address, main phone, hospital open status, visiting hours, medical services, providers, about page, and campus map link. | Use first for hospital identity, address, phone, and patient-navigation links. |
| McKay-Dee Emergency | Emergency department address, phone numbers, emergency care, trauma care, and 911 guidance. | Use for emergency-department information and urgent-care routing. |
| Medical Services | Department listings and service-specific phone numbers where available. | Use to find the right department or clinic. |
| About McKay-Dee Hospital | Specialties, beds, Level II Trauma Center statement, history, leadership, gift shop, and volunteer information. | Use for hospital background and gift shop details. |
| Patient Portal | MyChart portal features, billing statements, appointments, messages, results, and record-access limitations. | Use for online account and portal tasks. |
| Medical Records | Medical-record requests, provider sharing, third-party requests, amendments, and official record-access process. | Use for formal record copies or corrections. |
| Billing | Bill payment, billing support, MyChart billing access, refund-link support, and payment questions. | Use for Intermountain bill questions and payments. |
| Hospital Price Estimates | Estimate guidance, out-of-pocket estimate advice, surprise-billing notes, and Utah/Idaho estimate contact details. | Use before scheduled services when cost matters. |
| Financial Assistance — Utah, Idaho & Nevada | Financial assistance for eligible patients receiving care in Intermountain clinics and hospitals and the Utah/Idaho/Nevada assistance phone number. | Use if paying a bill is a hardship. |
| Patient Rights and Safety | Patient rights, safety, medical-record review, amendment, and copy rights according to state law and Intermountain policies. | Use for patient-rights and safety questions. |
Intermountain Health McKay-Dee Hospital FAQs
Quick answers about address, phone, emergency care, portal access, records, billing, visitor hours, services, gift shop, and patient preparation.