Howard General Hospital: Address, Phone & Patient Info

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Hospital Guide · Columbia Maryland · Johns Hopkins Medicine

Howard General Hospital address, phone numbers, emergency department, patient information, MyChart, records, billing, visitors, and parking

Howard General Hospital is commonly searched for the former Howard County General Hospital, now officially named Johns Hopkins Howard County Medical Center. The hospital is located at 5755 Cedar Lane, Columbia, MD 21044.

This guide helps patients, visitors, caregivers, and family members find the correct phone number, emergency department, MyChart route, medical records office, billing support, visitor check-in, parking details, and official Johns Hopkins links.

Call General Info: 410-740-7890 ER: 410-740-7777 Official Hospital Page Map & Parking
Medical emergency? Call 911 or go to the nearest emergency department. Johns Hopkins lists the Emergency Department at Johns Hopkins Howard County Medical Center at 410-740-7777, but emergency symptoms should be handled through 911 or immediate ER care instead of waiting for a callback.
Current official name Johns Hopkins Howard County Medical Center

Formerly Howard County General Hospital; still often searched as Howard General Hospital.

Hospital address 5755 Cedar Lane

Columbia, MD 21044, in Howard County, Maryland.

General information 410-740-7890

Use for main hospital routing and patient-information questions.

Emergency department 410-740-7777

Use for ER location questions; call 911 for emergency response.

Billing services 1-855-662-3017

Use for Johns Hopkins hospital billing questions.

Medical records 410-740-7950

Health Information Management general reception; release information is listed separately below.

Start here: what do you need from Howard General Hospital?

Use the current official name, Johns Hopkins Howard County Medical Center, when calling, requesting records, checking billing, or searching Johns Hopkins pages.

Need Best contact or link What to have ready
Life-threatening emergency Call 911 or go to the nearest ER Symptoms, current location, age, allergies, medications, and medical history.
Main hospital or patient information 410-740-7890 Patient name, date of birth, unit or department if known, and reason for calling.
Emergency Department location questions 410-740-7777 Whether the patient is already on campus, being transported, or deciding where to seek care.
Hospital admission or registration 410-740-7670 Photo ID, insurance information, doctor order, scheduled procedure, and contact details.
Medical records 410-740-7950 or release line 410-740-7953 Patient name, date of birth, dates of service, record type, photo ID, and destination for records.
Billing question 1-855-662-3017 Account number, insurance card, bill date, statement amount, and payment or assistance question.
Care feedback or patient relations 410-720-8200 Patient name, date of care, department, staff or unit details, and concern summary.
Quick routing rule: Use 911 for emergencies, 410-740-7890 for general hospital routing, 410-740-7777 for ER location questions, 410-740-7950 for medical records reception, and 1-855-662-3017 for billing services.

Howard General Hospital phone directory

Use these official Johns Hopkins Howard County Medical Center contact routes for common patient and visitor needs.

Department or need Phone / route Best use
General Information / Patient Information 410-740-7890 Main hospital routing, patient-information questions, and department transfer.
Emergency Department 410-740-7777 Emergency department location line. Call 911 for emergency response.
Pediatric Emergency Department / Pediatric Unit 410-884-4888 Pediatric ER and pediatric unit routing listed in the hospital contact directory.
Admitting 410-740-7670 Scheduled admission and registration questions.
Billing Services 1-855-662-3017 Hospital billing, statement questions, payments, and account support.
Financial Counselor 410-740-7675 Financial help, insurance concerns, and payment-resource routing.
Health Information Management / Medical Records 410-740-7950 Medical records general reception and records-process questions.
Release of Medical Record Information 410-740-7953 Release-of-information questions and request status.
Diagnostic Services 410-740-7900 Diagnostic testing and imaging-related routing.
Labor & Delivery 410-740-7845 Labor and delivery questions for the Columbia hospital campus.
Patient Relations 410-720-8200 Care feedback, concerns, compliments, and patient-experience support.
Chaplaincy / Pastoral Care 410-740-7898 Spiritual care and emotional support for patients and loved ones.
Phone safety note: For chest pain, stroke symptoms, severe breathing trouble, major trauma, overdose, uncontrolled bleeding, severe allergic reaction, or sudden dangerous symptoms, call 911 instead of calling a hospital department.

Emergency care at Johns Hopkins Howard County Medical Center

The Emergency Department serves urgent and serious medical needs in Howard County. Emergency symptoms should be handled immediately.

Call 911 for emergency symptoms

Call 911 for chest pain, stroke signs, trouble breathing, severe allergic reaction, overdose, seizure, major trauma, uncontrolled bleeding, fainting, or a sudden dangerous change.

Use the ER for serious care

Use the Emergency Department when symptoms are severe, rapidly worsening, or cannot wait for an outpatient appointment or urgent-care visit.

Psychiatric emergency support

The hospital ER information describes a separate secure psychiatric unit for patients who need emergency mental health services.

Geriatric emergency recognition

Johns Hopkins notes that the emergency department earned Level 3 Geriatric Emergency Department Accreditation.

Call 911 for
Chest pain, stroke signs, severe breathing trouble, major injury, overdose, severe allergic reaction, uncontrolled bleeding, seizure, or loss of consciousness.
Use ER line for
Emergency department location or routing questions when the patient is not waiting on emergency dispatch.
Bring with you
Photo ID, insurance card if available, medication list, allergies, current symptoms, recent surgeries, implanted-device information, and emergency contacts.
After discharge
Use discharge instructions, MyChart, primary care, specialty follow-up, pharmacy, and medical records for next steps.

Hospital services and patient-care areas

Johns Hopkins Howard County Medical Center is a community hospital within Johns Hopkins Medicine and offers a broad range of hospital and wellness services.

Care area What patients commonly need Best next step
Emergency medicine Adult and pediatric emergency evaluation, stabilization, tests, imaging, admission, or transfer when needed. Use 911 for emergencies; call the ER number only for location or non-dispatch questions.
Cardiac services Cardiac services, cardiac rehabilitation, heart testing, and follow-up care. Call 911 for active chest pain or stroke-like symptoms; use scheduled care for non-emergency follow-up.
Cancer support Cancer Resource Center, oncology support, treatment navigation, and patient education. Ask for Claudia Mayer / Tina Broccolino Cancer Resource Center or oncology routing.
Women’s and newborn care Labor and delivery, maternal child unit, lactation, maternal-fetal medicine, birth registry, and NICU. Confirm arrival instructions, OB provider, pre-registration, insurance, and what to bring.
Surgery and observation Operating room, Joint Academy/Surgery, observation unit, inpatient care, and discharge planning. Follow pre-op instructions for fasting, medication holds, driver requirement, and check-in time.
Diagnostic and rehab services Diagnostic testing, radiology, lab work, pulmonary diagnostics, physical rehabilitation, and outpatient services. Call the ordering provider or department for appointment, preparation, and record-transfer details.
Behavioral health Psychiatric services, emergency behavioral-health assessment, secure care setting, and inpatient admission when necessary. Use 988, 911, ER, or the appropriate crisis route if there is immediate danger.
Service overview: Johns Hopkins describes the medical center as offering a full range of hospital and wellness services, with more than 1,000 affiliated doctors in nearly 100 clinical specialties.

Birth, maternity, NICU, and pediatric care

Families often search the old Howard County General name when looking for childbirth, newborn, pediatric, or pediatric emergency information.

Need Official contact route Practical note
Labor and Delivery 410-740-7845 Ask where to arrive, which entrance to use, whether to call first, and what to bring.
Maternal Child Unit 410-740-7830 Use for postpartum, newborn, and lactation-related routing listed by the hospital contact directory.
Lactation Consultant 410-740-7830 Ask for breastfeeding, pumping, NICU feeding, and postpartum support resources.
NICU 410-740-7555 Unit-specific visitor, parent, sibling, feeding, and discharge rules may apply.
Pediatric emergency or inpatient pediatric unit 410-884-4888 Call 911 for serious pediatric emergencies such as breathing trouble, seizure, poisoning, or major injury.
Birth Registrar 410-740-7597 Hospital birth records and official birth certificates are different processes. Ask which document you need.
Birth visit checklist: Bring photo ID, insurance card, OB paperwork, medication list, pediatrician name, car seat, phone charger, and any high-risk pregnancy or birth-plan instructions from your care team.

Behavioral health, psychiatric emergency care, and crisis routing

Behavioral health situations can be urgent. Choose the safest route based on immediate risk.

Immediate danger

Call 911 if someone is in immediate danger, has a weapon, is unable to stay safe, has severe confusion, or may seriously harm self or others.

Suicide or crisis support

Call or text 988 for the Suicide & Crisis Lifeline in the United States when immediate emergency dispatch is not the right first step.

Emergency assessment

The hospital’s ER page describes a separate secure psychiatric unit designed for emergency mental health services and possible inpatient admission.

Psychiatric Services phone

The hospital contact directory lists Psychiatric Services at 410-720-8530.

Safety note: Do not wait for a web form, email, or portal message during a behavioral-health emergency. Use 911, 988, the ER, or your local crisis-response route.

Appointments, admissions, registration, and scheduled procedures

Emergency care, outpatient testing, surgery, maternity care, rehab, and specialty visits may have different check-in instructions.

Confirm whether the visit is emergency or scheduled. Use 911 or the ER for serious symptoms. For scheduled tests or procedures, follow the ordering provider’s instructions.
Use the current hospital name. Say Johns Hopkins Howard County Medical Center when scheduling, requesting records, checking billing, or giving insurance information.
Prepare registration details. Johns Hopkins registration guidance asks patients to have legal name, address, phone numbers, contacts, insurance, and primary care physician information ready.
Ask about insurance preauthorization. Many procedures require preauthorization before the scheduled procedure. Confirm with your provider and insurance plan.
Confirm department, entrance, and arrival time. The campus may have multiple buildings, pavilions, service areas, and parking options.
Bring a medication and allergy list. Include prescription drugs, over-the-counter medicines, supplements, inhalers, patches, injections, and recent changes.
Registration caution: Johns Hopkins states pre-registration is not available for the emergency department or behavioral health unit. Do not delay emergency care to complete routine registration.

Visitor check-in, unit rules, safety, and patient privacy

Visitor access can depend on the unit, patient condition, infection-control status, care activity, age rules, and current hospital policy.

Stop at the Information Desk

Johns Hopkins states visitors must stop at the Information Desk when entering the hospital lobby, where a representative provides a visitor pass and directions.

Ask for wheelchair or special help

If you or someone with you needs a wheelchair or other assistance, advise the Information Desk representative when you arrive.

Call special units first

ICU, labor and delivery, NICU, pediatrics, emergency care, behavioral health, isolation, and surgery areas may have stricter visitor rules.

Do not visit when sick

Avoid visiting if you have fever, cough, vomiting, diarrhea, flu-like symptoms, COVID symptoms, or recent contagious exposure.

Privacy reminder: Do not photograph or record other patients, staff, wristbands, medical screens, charts, or private conversations. Ask the care team before taking photos in any patient-care area.

Johns Hopkins MyChart for Howard County patients

MyChart is the non-emergency portal route for many Johns Hopkins Medicine records, appointment, billing, and message tasks.

Use MyChart for
Secure access to medical information, test results, clinical notes, after-visit information, messages, appointment tools, billing, and selected record-sharing tools.
Do not use MyChart for
Emergencies, urgent symptoms, chest pain, stroke signs, severe breathing trouble, overdose, uncontrolled bleeding, psychiatric crisis, or sudden dangerous changes.
Proxy access
Johns Hopkins explains that proxy access can help manage a dependent’s care, and access level can depend on the dependent’s age.
Record correction
If you believe there is an error in your record, Johns Hopkins says the first step should be to message your provider through MyChart explaining the concern.
Portal safety: Use official Johns Hopkins MyChart links only. Do not share login, identity, insurance, or payment information through suspicious texts, emails, or ads.

Medical records, radiology images, release forms, and record corrections

Health Information Management handles Johns Hopkins Howard County Medical Center record requests.

Record need Best route Practical note
Medical Records general reception 410-740-7950 Use for Health Information Management reception and general records questions.
Release of medical record information 410-740-7953 Use for release-of-information questions and request status.
Fax medical record request 410-740-7543 Johns Hopkins lists this fax for Howard County Medical Center medical records requests.
Mail or drop-off route Health Information Management, 5755 Cedar Lane, Columbia, MD 21044 Use the correct facility name and include a completed, signed, dated release form when required.
Records sent to another doctor Continuing-care request Johns Hopkins states records released directly to a private physician or another health care facility for continuing care have no copying charge.
Radiology films or images 410-740-7924 Have patient name, date of birth, exam date range, and pickup timing ready.
Birth registry 410-740-7597 Hospital birth records and state/county birth certificates are different processes.
Correct a medical-record error Start with MyChart message to provider, then formal amendment request if needed Explain what appears wrong, where it appears, and what supporting information should be reviewed.
Record request script: “I was treated at Johns Hopkins Howard County Medical Center. I need records for dates ____. Please tell me whether to use MyChart, the release form, fax 410-740-7543, mail, or the Release of Information line.”

Billing, insurance, payment questions, and financial help

Hospital bills can include facility charges, emergency care, tests, imaging, surgery, anesthesia, physician charges, pharmacy, therapy, and insurance adjustments.

Billing Services

Call 1-855-662-3017 for billing services listed in the Johns Hopkins Howard County Medical Center contact directory.

Financial Counselor

Call 410-740-7675 if you need help understanding financial options, insurance concerns, or payment resources.

Insurance at registration

Johns Hopkins registration guidance asks patients to provide complete insurance information for all plans and be ready for deductibles or co-payments.

Separate bills may arrive

Ask whether you may receive separate bills from physicians, anesthesia, radiology, pathology, emergency providers, or other specialists.

Billing question Ask this Why it matters
What is this charge? “Can you explain the service date, department, insurance adjustment, and remaining balance?” Hospital statements can combine multiple services and adjustments.
Is this bill separate? “Is this a hospital bill, physician bill, emergency provider bill, radiology bill, or anesthesia bill?” A separate provider may have a separate billing office.
Can I get help paying? “Do I qualify for financial counseling, assistance, discount, or payment-plan options?” Calling early can prevent missed deadlines and confusion.
Was insurance applied? “Which insurance plan was billed, and what information is missing?” Wrong or incomplete insurance information can delay claim processing.
Billing safety: Use official Johns Hopkins links and phone numbers only. Do not pay through suspicious texts, emails, search ads, or third-party links that do not match your official statement.

Dining, interpreters, gift shop, spiritual care, and visitor amenities

Hospital support services can make a visit easier, especially during long stays, family emergencies, or complex care.

Amenity or support What Johns Hopkins lists Practical note
Interpreter and communication assistance The hospital provides interpretation services for patients and those assisting with care, including spoken languages and ASL. Ask early if the patient needs an interpreter for consent, discharge, diagnosis, medication, or care planning.
Gift shop The Right Touch Gift Shop is on the first floor. Phone: 410-740-7985. Ask the unit before sending food, flowers, balloons, or gifts to ICU, NICU, isolation, or restricted areas.
Spiritual care Spiritual Care and Chaplaincy can be reached at 410-740-7898. Support is available for patients, loved ones, and staff from diverse religious and non-religious backgrounds.
Cafeteria Johns Hopkins says the full-service cafeteria is on the basement level of the hospital. Visitor dining options, hours, and mobile ordering details can change.
Mail and deliveries Cards, flowers, non-latex balloons, and fruit baskets may be delivered if the patient’s condition permits. Perishable food must be handled safely, and unit restrictions may apply.
Public wireless internet Public wireless internet is separate from the hospital’s secure internal network. Do not send sensitive personal or payment information over unsecured networks unless using secure official sites.

Howard General Hospital address, map, directions, and parking

The official hospital campus is Johns Hopkins Howard County Medical Center in Columbia, Maryland.

Johns Hopkins Howard County Medical Center
5755 Cedar Lane
Columbia, MD 21044
General Information: 410-740-7890
Emergency Department: 410-740-7777

Follow current campus signs for the main entrance, Emergency Department, Berman Pavilion, parking, visitor check-in, and accessible drop-off. Stop at the Information Desk in the lobby for a visitor pass and directions.

Use the correct name in navigation

Search “Johns Hopkins Howard County Medical Center” or “5755 Cedar Lane, Columbia, MD 21044” for the current facility name and address.

Main entrance check-in

Visitors should stop at the Information Desk for a pass and directions to the correct department or patient-care area.

Emergency arrival

For medical emergencies, call 911 or follow signs for the Emergency Department. Do not park far away if the patient needs urgent help.

Accessibility help

Ask the Information Desk for wheelchair or special assistance when arriving on campus.

What to bring for a Howard General Hospital visit

Use this checklist for emergency visits, scheduled procedures, admission, maternity care, imaging, rehab, or outpatient services.

Bring Why it helps Extra note
Photo ID Helps registration, medical records, billing, visitor check-in, and identity verification. Caregivers should bring legal paperwork if making decisions for someone else.
Insurance cards Helps billing, authorization, and registration. Bring all plans, including primary and secondary insurance.
Medication list Helps prevent interactions, missed doses, and duplicate treatments. Include dose, timing, pharmacy, over-the-counter medicine, supplements, inhalers, patches, and injections.
Allergy list Important for medication, contrast dye, latex, food, and anesthesia safety. Write the reaction type, not just the allergy name.
Doctor orders or referral Needed for many scheduled tests, admissions, procedures, and therapies. Confirm that the order was sent before the appointment.
Advance directive or decision-maker document Helps the team follow patient wishes if the patient cannot communicate. Howard County residents may ask about advance care planning help through the hospital’s patient resources.
Phone charger, glasses, hearing aids, and mobility devices Supports communication, safety, discharge instructions, and comfort. Avoid bringing jewelry, large cash amounts, or unnecessary valuables.

Official source checklist used for this Howard General Hospital guide

Use these official Johns Hopkins Medicine pages for final verification because names, phone numbers, departments, visitor rules, records processes, and billing contacts can change.

Official source What it verifies When to use it
Name-change announcement Howard County General Hospital changed its name to Johns Hopkins Howard County Medical Center in June 2023. Use to explain why “Howard General Hospital” searches now route to the Johns Hopkins Howard County name.
Johns Hopkins Howard County Medical Center Official hospital overview, Johns Hopkins Medicine membership, affiliated physicians and specialties, Magnet designation, and patient links. Use first for general hospital identity and services.
Location page Open 24 hours, visitor check-in, Information Desk, visitor pass, wheelchair assistance, and location overview. Use for arrival, visitor, and campus information.
Contact directory Address, general information, billing services, ER, admitting, medical records, patient relations, departments, and unit phone numbers. Use for phone confirmation before calling or publishing department numbers.
Emergency Department Emergency Department phone, 911 instruction, psychiatric emergency unit context, and geriatric emergency accreditation note. Use for ER routing and emergency-department details.
Patients and Visitors Patient education, visitor resources, advance care planning, non-discrimination policy, and Howard County resident support. Use before visiting or preparing patient paperwork.
Medical Records MyChart records access, proxy access, record fees, Howard County HIM address, fax, phone, radiology image contact, and office hours. Use for records, imaging, amendments, and release questions.
Patient Registration Registration details, insurance information, pre-registration purpose, scheduled-procedure contact, and emergency/behavioral-health pre-registration limits. Use before admissions, procedures, and scheduled hospital care.
Dining, Services and Amenities Interpreter services, public wireless internet, mail, deliveries, gift shop, cafeteria, spiritual care, and chaplaincy number. Use for visitor comfort, accessibility, and family-support planning.
Johns Hopkins MyChart Patient portal access for non-emergency records, appointments, messaging, billing, and family/proxy account support. Use for online account tasks and non-urgent portal access.
Independent guide notice: This website is not Johns Hopkins Medicine, Johns Hopkins Howard County Medical Center, an emergency department, an insurer, or a medical/legal advice provider. Always use official Johns Hopkins channels or emergency services for medical decisions, current policies, bills, records, referrals, and urgent care.

Howard General Hospital FAQs

These questions focus on the current hospital name, address, phone numbers, emergency department, patient information, MyChart, records, billing, visitors, and parking.

1. What is the official name of Howard General Hospital?
The official current name is Johns Hopkins Howard County Medical Center. It was formerly known as Howard County General Hospital, and many people still search for it as Howard General Hospital.
2. What is the address of Howard General Hospital?
Johns Hopkins Howard County Medical Center is located at 5755 Cedar Lane, Columbia, MD 21044.
3. What is the main phone number for Howard General Hospital?
The general information and patient-information number listed by Johns Hopkins Howard County Medical Center is 410-740-7890.
4. What is the emergency department phone number?
The Emergency Department at Johns Hopkins Howard County Medical Center is listed at 410-740-7777. For a medical emergency that needs immediate help, call 911.
5. Is Johns Hopkins Howard County Medical Center open 24 hours?
Yes. Johns Hopkins lists Johns Hopkins Howard County Medical Center as open 24 hours a day, seven days a week.
6. How do I contact medical records for Howard General Hospital?
Use Johns Hopkins Howard County Medical Center Health Information Management. General reception is 410-740-7950, release of medical record information is 410-740-7953, and the fax listed for medical records is 410-740-7543.
7. Can I use Johns Hopkins MyChart for Howard County hospital records?
Yes. Johns Hopkins MyChart can help patients access medical information, messages, test results, appointments, billing, and selected records. For full record requests, use the Johns Hopkins Medical Records process.
8. What is the billing phone number for Johns Hopkins Howard County Medical Center?
The hospital contact directory lists Billing Services at 1-855-662-3017. Have your account number, insurance card, bill date, and statement details ready when calling.
9. Where do visitors check in at Johns Hopkins Howard County Medical Center?
Johns Hopkins says all visitors must stop at the Information Desk when entering the hospital lobby. A representative provides a visitor pass and directions to the appropriate campus area.
10. Does Howard General Hospital still use the old Howard County General Hospital name?
The old name still appears in searches and older materials, but Johns Hopkins announced in June 2023 that Howard County General Hospital changed its name to Johns Hopkins Howard County Medical Center. Use the current name for calls, records, billing, directions, and insurance paperwork.