Golisano Children’s Hospital of Southwest Florida pediatric care, emergency department, address, phone numbers, specialties, visitors, and records
Golisano Children’s Hospital of Southwest Florida is a Lee Health pediatric hospital in Fort Myers serving families across Southwest Florida. The main hospital is at 9981 S HealthPark Dr, Fort Myers, FL 33908, and the main hospital phone number is 239-343-5000.
This guide is built for parents and caregivers who need the right phone number, emergency entrance, pediatric services, MyChart access, medical records, billing help, parking details, family resources, and official links before visiting or calling.
Fort Myers, FL 33908, on the HealthPark Medical Center campus.
Use for main hospital routing and general Lee Health Golisano questions.
Use for the Golisano Children’s Hospital Emergency Department location line.
Standalone pediatric hospital with specialized care for children and families.
The pediatric emergency department provides around-the-clock emergency care.
Lee Health Medical Records / Release of Information contact.
Start here: what do you need from Golisano Children’s Hospital?
Use this quick routing table before calling so you reach the right department faster.
| Need | Best contact or link | What to have ready |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the pediatric emergency department | Child’s symptoms, age, allergies, medications, medical history, and current location. |
| Main hospital routing | 239-343-5000 | Patient name, date of birth, unit or clinic if known, and reason for calling. |
| Pediatric emergency location line | 239-343-6260 | Whether the child is already on campus, being transported, or needs immediate evaluation. |
| Patient information | 239-343-2107 | Patient name, relationship to patient, and whether the family has allowed information release. |
| Medical records | 239-424-1340 | Legal guardian information, patient details, dates of service, and whether records are for care continuation. |
| Billing or financial help | 239-424-1500 or 800-809-9906 | Account number, insurance details, bill date, income-assistance question, or payment-plan need. |
Official links and what to do after each opens
Use these Lee Health pages for final confirmation before relying on a search result, old screenshot, or third-party listing.
Golisano Children’s Hospital official page
- Confirm the hospital address and main contact details.
- Use the services list to find the correct pediatric department.
- Check visitor, parking, and patient-family resource links before arrival.
Pediatric Emergency Department
- Use this for the emergency department phone, address, campus directions, and parking instructions.
- For true emergencies, call 911 instead of waiting for a callback.
- Follow Bass Road / S HealthPark Drive signs for the pediatric ER entrance.
Lee Health MyChart
- Use MyChart to access records, test results, statements, bills, appointment tools, and secure messages.
- Set up proxy or family access when managing a child’s care.
- Do not use MyChart for urgent or emergency medical problems.
Medical Records
- Use the online request tool or release forms.
- Legal guardian authorization may be required for a child’s records.
- Use the correct fax route for STAT, non-STAT hospital, or clinic requests.
Financial Assistance
- Check discount programs and eligibility materials.
- Download the correct application language if needed.
- Contact Patient Financial Services before ignoring a bill you cannot pay.
Billing payment options
- Review payment plans, MyChart payment options, and billing phone numbers.
- Compare insurance, Medicaid, discounts, and remaining patient responsibility.
- Watch for billing-text scams and use only official Lee Health channels.
Golisano Children’s Hospital phone directory
These numbers are the most useful starting points for parents, caregivers, and referring offices.
| Department or need | Phone / info | Best use |
|---|---|---|
| Main hospital | 239-343-5000 | Main routing for Golisano Children’s Hospital part of Lee Health. |
| Pediatric emergency department | 239-343-6260 | Emergency department location contact. Call 911 for life-threatening emergencies. |
| Patient information | 239-343-2107 | Hospital patient information when the patient’s privacy preferences allow release. |
| Children’s Rehabilitation Center | 239-343-6690 | Pediatric rehabilitation questions; fax listed by Lee Health as 239-343-6699. |
| Pediatric Extended Care Center | 239-343-6590 | PPEC questions for children with complex medical needs. |
| Medical Records / Release of Information | 239-424-1340 | Record copies, release forms, guardianship questions, and continuing-care transfers. |
| Patient billing | 239-424-1500 / 800-809-9906 | Bill questions, discounts, payment options, remaining balances, and financial assistance routing. |
Pediatric emergency care at Golisano Children’s Hospital
The Emergency Department for Kids is located on the HealthPark Medical Center campus and is designed around pediatric emergency needs.
Go now or call 911
Use emergency care for breathing distress, severe allergic reaction, seizures, major trauma, suspected poisoning, severe dehydration, uncontrolled bleeding, severe pain, broken bones, or a parent/caregiver concern that cannot wait.
Children are evaluated by urgency
Emergency departments triage patients by medical need. A child with dangerous symptoms may be seen before another child who arrived earlier but is more stable.
Tests may be needed
The pediatric emergency team may use observation, blood tests, urine tests, X-rays, CT, MRI, or other imaging depending on symptoms and the doctor’s assessment.
Not every illness needs the ER
For minor injuries and illnesses, Lee Health may route families to Convenient Care or a pediatric office. If symptoms feel serious, do not delay emergency evaluation.
Pediatric services and specialties
Golisano Children’s Hospital and Lee Health Pediatrics provide a broad pediatric network, from emergency and intensive care to specialty clinics and family-centered support.
| Care area | Services families commonly look for | Best next step |
|---|---|---|
| Emergency & urgent care | Pediatric emergency medicine, urgent evaluation, injury care, respiratory problems, severe pain, bleeding, seizures, broken bones, and imaging when needed. | Use the ER for serious symptoms; use pediatric primary or convenient care for minor problems when safe. |
| Newborn & critical care | Level III NICU, pediatric intensive care, perinatal intensive care, neonatal support, and pediatric transport services. | Ask the treating team or referring physician which unit and visitation rules apply. |
| Surgery & anesthesia | Pediatric general surgery, robotic-assisted surgery, pediatric anesthesiology, sedation, and pre/post-operative care. | Confirm pre-op fasting instructions, arrival time, guardianship consent, and post-op discharge plan. |
| Heart, cancer, and blood disorders | Pediatric cardiology, hematology/oncology, cancer treatment, specialty testing, and coordinated follow-up. | Bring records, imaging, lab results, medication list, and prior specialist notes. |
| Brain, development, and behavior | Pediatric neurology, neurosurgery, developmental behavioral pediatrics, behavioral health, sleep medicine, and autism-friendly accommodations. | Ask about sensory needs, school documents, therapy records, and child-life support before the visit. |
| Specialty medicine | Endocrinology, gastroenterology, genetics, infectious diseases, nephrology, ENT, ophthalmology, orthopedics, dentistry, imaging, rehabilitation, and more. | Use the official Lee Health pediatric service directory or call to confirm referral requirements. |
Appointments, referrals, pre-registration, and check-in
Hospital visits, specialty visits, imaging, surgery, and emergency care use different entry points. Start with the type of care your child needs.
Visitor guidance, unit hours, and family rules
Children’s hospital visits are family-centered, but exact visitor rules can depend on the unit, infection-control status, patient needs, physician instructions, and current hospital policy.
Call the unit for exact hours
Lee Health states that visiting hours can vary by unit, level of care, patient needs, or physician instructions. Ask the nurse or unit desk for current rules.
Limit sick visitors
Postpone visits if a visitor has fever, cold symptoms, vomiting, diarrhea, flu-like illness, COVID symptoms, or another contagious condition.
Ask before food or gifts
Check with the nurse before bringing food, drinks, balloons, flowers, toys, or items that may affect safety, allergies, isolation, or treatment.
Protect privacy
Do not photograph or record other patients, staff, medical screens, wristbands, charts, or private conversations inside patient-care areas.
Lee Health MyChart for parents and caregivers
MyChart is useful for non-emergency access to health information, but emergency symptoms need immediate care.
Medical records, releases, school notes, and specialist transfers
Medical records are controlled by Lee Health Health Information Management / Medical Records. Parents and legal guardians should be ready to verify identity and authority.
| Record need | Best route | Practical note |
|---|---|---|
| Online patient record request | Use Lee Health’s patient request online tool | Identity verification may be required, including a photo ID process. |
| Paper release form | Use the Lee Health authorization or patient access request form | Complete, date, sign, and send the form to the correct Lee Health medical-records location. |
| Legal guardian release | Parent or legal guardian signature | Bring ID and guardianship paperwork when the person requesting records is not the biological parent or documented guardian. |
| Continuing-care transfer | Ask the new doctor or specialist to request records | Records needed for continued treatment may be handled differently than personal copy requests. |
| Urgent record request | Use STAT fax instructions from Lee Health Medical Records | Non-STAT hospital requests and clinic/LPG requests use different fax numbers. |
| School, camp, or daycare proof | MyChart, pediatrician, or Medical Records | Ask whether vaccine records, clearance notes, or discharge instructions are enough for the receiving organization. |
Billing, estimates, insurance, financial assistance, and payment options
Hospital billing can involve insurance, Medicaid, physician billing, facility charges, discounts, financial assistance, and remaining patient responsibility.
Financial assistance may apply
Lee Health financial assistance information applies to listed facilities including Golisano Children’s Hospital part of Lee Health. Families can review eligibility and application instructions on the official billing page.
Payment plans may be available
Lee Health billing guidance says specialists can work with patients on payment options and short-term monthly plans. Call billing before missing notices.
Use official billing numbers
For billing questions, call 239-424-1500 or 800-809-9906. Have your account number, insurance card, and bill date ready.
Watch for billing scams
Use official Lee Health and MyChart channels. Do not provide full identity, payment, or login information to suspicious texts, emails, or calls.
Family support, Child Life, Ronald McDonald House, and long-stay planning
Children’s hospital care affects the whole family. Plan for meals, lodging, siblings, work, school, communication, and emotional support.
| Support need | Helpful resource | What to ask |
|---|---|---|
| Hospital coping support | Child Life and care team support | Can a Child Life specialist help explain tests, IVs, imaging, surgery, or hospitalization to my child? |
| Nearby family lodging | Ronald McDonald House of Southwest Florida | Is my family eligible, is there availability, and does a referral need to come from hospital staff? |
| Quick family break inside hospital | Ronald McDonald Family Room | Where is the Family Room, who may use it, and what hours or unit rules apply? |
| Spiritual or emotional support | Hospital chaplains, social workers, nurses, and care coordinators | Can someone help our family with emotional support, community resources, school/work documentation, or discharge planning? |
| Complex medical needs | PPEC, pediatric transport, specialists, and care coordinators | What follow-up, equipment, nursing, therapy, or specialty clinic should be arranged before discharge? |
Location, Google map, directions, accessibility, and parking
Golisano Children’s Hospital is located on the HealthPark Medical Center campus in Fort Myers.
Golisano Children’s Hospital of Southwest Florida
9981 S HealthPark Dr
Fort Myers, FL 33908
Main: 239-343-5000
Pediatric ER location line: 239-343-6260
From Gladiolus / CR-865
Turn south on Bass Road, follow about 2 miles, then turn right west onto S HealthPark Drive.
From Summerlin Road
From Gladiolus, College Parkway, or Cypress Lake Drive, take Summerlin southwest to Bass Road, then turn toward HealthPark Drive.
From the beaches
Take Summerlin / CR-869 to Bass Road, turn north, then turn west onto S HealthPark Drive.
Accessibility
Lee Health lists handicapped-accessible parking, wheelchair service, patient escorts, accessible restrooms, and language services for this facility.
What to bring for a pediatric hospital visit
A small preparation checklist can reduce delays and help the clinical team care for your child safely.
| Bring | Why it helps | Extra note |
|---|---|---|
| Parent/guardian photo ID | Helps registration verify who can receive information and sign forms. | Non-parent caregivers should bring guardianship or medical authorization paperwork. |
| Insurance card or Medicaid information | Helps registration, billing, and coverage checks. | Emergency care should not be delayed because the card is missing. |
| Medication list | Helps doctors avoid interactions, missed doses, and duplicate treatment. | Include dose, time, pharmacy, supplements, inhalers, pumps, and rescue medications. |
| Allergy list | Important for medication, anesthesia, contrast, latex, food, and environmental safety. | Include reaction type, not just the allergen name. |
| Prior records or specialist notes | Helps with complex conditions, recent tests, surgeries, imaging, and treatment plans. | Use MyChart, printed records, or request records from another hospital when needed. |
| Comfort item | A blanket, toy, tablet, charger, headphones, or sensory item can reduce stress. | Label belongings and avoid valuables when possible. |
Official source checklist used for this guide
Use these official Lee Health resources for final verification because phone numbers, parking, visitor rules, financial assistance, and records procedures can change.
| Official source | What it verifies | When to use it |
|---|---|---|
| Golisano Children’s Hospital official page | Hospital overview, address, main phone, services, locations, recognitions, patient-family resources, and planning links. | Use first for general hospital information and pediatric-service navigation. |
| Golisano pediatric emergency department | Pediatric emergency phone, address, 24/7 emergency care, symptoms treated, tests, campus directions, free parking, and second-floor ED entrance. | Use for emergency-department arrival and directions. |
| Lee Health Pediatrics | Pediatric network, standalone children’s hospital positioning, specialty services, recognitions, provider and scheduling context. | Use to find pediatric specialties and appointment routes. |
| Lee Health contact directory | Main hospital phone, patient information, rehabilitation, PPEC, specialty clinic numbers, and Medical Records contact. | Use for department routing and phone confirmation. |
| Lee Health MyChart | MyChart access for records, appointments, bills, reminders, prescription renewals, secure messages, proxy/family management, and emergency-use warning. | Use for portal setup and non-urgent account access. |
| Medical Records | Record request process, online tool, release forms, guardian authorization, office hours, fax numbers, and ID requirement. | Use for medical-record copies and transfers. |
| Financial Assistance | Financial assistance, discount programs, application steps, covered facilities, and Patient Financial Services mailing route. | Use if a family needs help paying a hospital bill. |
| Payment Options | Payment plans, billing phone numbers, MyChart payment options, discounts, and billing-text safety guidance. | Use for payment-plan and bill-pay questions. |
| During Your Visit | Visitor guidance, cafeteria basics, smoking restrictions, valuables, phone use, waiting areas, and general hospital visit rules. | Use before inpatient or outpatient hospital arrival. |
| Ronald McDonald House resources | Family lodging, Ronald McDonald Family Room, eligibility basics, and support for families receiving treatment at Golisano. | Use for long-distance or long-stay family support planning. |
Golisano Children’s Hospital of Southwest Florida FAQs
These questions focus on address, phone numbers, pediatric emergency care, services, parking, visitors, MyChart, records, billing, and family resources.