Health First Viera Hospital: Address, Phone & Patient Info

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Melbourne, Florida · Patient Navigation Guide · Updated 2026

Health First Viera Hospital address, phone, ER, records, visitor, parking, and patient information

Health First Viera Hospital is a full-service acute care hospital at 8745 N. Wickham Rd., Melbourne, FL 32940, just west of I-95 near Wickham Road and Lake Andrew Drive on the Viera Health Park campus.

This guide helps patients and families quickly find the hospital phone number, 24/7 Emergency Department details, visitor information, medical records, MyChart access, bill pay, price estimates, imaging hours, parking, and arrival steps.

Call Hospital: 321-434-9000 Official Hospital Page Open MyChart
Medical emergency: If symptoms may be life-threatening, call 911 or go to the nearest Emergency Department. Health First Viera Hospital lists a 24/7 Emergency Department, but online information cannot decide whether you should wait, drive, or call emergency services.
Hospital address 8745 N. Wickham Rd.

Melbourne, FL 32940. Use this address for GPS, rideshare, directions, and medical-record forms.

Main phone 321-434-9000

Use for hospital routing, patient information, general questions, and department transfers.

Emergency Department Open 24/7

Use the ER for emergency medical conditions. Call 911 for life-threatening symptoms.

Hospital type Acute Care Hospital

Full-service inpatient and outpatient hospital care with medical, surgical, imaging, and maternity services.

Campus Viera Health Park

The hospital is the centerpiece of Health First’s 50-acre Viera Health Park campus.

Records office 321-434-3288

Health Information Management is in the front lobby near registration.

Start here: choose the right next step

Use this table to pick the correct route before calling, driving, logging into MyChart, or requesting records.

Your need Best action Prepare before you start
Life-threatening symptoms Call 911 or go to the nearest Emergency Department. Do not wait for portal messages or online scheduling.
Hospital directions Use 8745 N. Wickham Rd., Melbourne, FL 32940. Check whether you need the main hospital entrance, ER, imaging, registration, or Birth Suites.
Patient room or department routing Call 321-434-9000. Patient full name, date of birth if authorized, department, appointment time, or room number if known.
Medical records Use MyChart for current records or contact Health Information Management. Photo ID, patient details, date range, facility name, and where records should be sent.
Pay a bill Use Health First bill pay or MyChart. Statement, guarantor or account number, date of service, insurance card, and payment method.
Price estimate Use Health First’s price estimate and price transparency tools. Procedure name, ordering provider, insurance plan, deductible status, and expected location.

Health First Viera Hospital address, phone, and key contact routes

Use the hospital’s official address and phone number for patient navigation, records, billing, maps, and department routing.

Contact item Current detail Use it for
Hospital name Health First Viera Hospital Patient routing, billing, insurance, records, referrals, and campus directions.
Street address 8745 N. Wickham Rd., Melbourne, FL 32940 GPS, rideshare, medical records, facility forms, and driving directions.
Main phone 321-434-9000 Hospital switchboard, patient information, visitor questions, and department transfers.
Medical records 321-434-3288 Health Information Management, record copies, release forms, and record-location questions.
Billing customer service 321-434-5055 Invoice questions, account balances, billing help, and statement confusion.
Price transparency help 321-434-8600 Questions about Health First standard-charge files and hospital price transparency.

Emergency Department and urgent arrival guidance

Health First Viera Hospital lists a 24/7 Emergency Department. Use emergency care for symptoms that cannot safely wait for a regular appointment.

Life-threatening symptoms
Call 911 for chest pain, severe breathing trouble, stroke signs, major trauma, severe bleeding, loss of consciousness, seizure, or another emergency condition.
ER planning
Use the official ER wait-times page only as a planning tool. Emergency Departments prioritize patients by medical urgency, not arrival order.
Bring with you
Photo ID, insurance card, medication list, allergy list, recent test results, provider names, and any advance directive or healthcare surrogate paperwork.
After arrival
Patients are screened, registered, evaluated, and treated based on symptoms, vital signs, risk level, and available services.
Do not use online scheduling for emergencies. MyChart messages, appointment requests, and website forms are not emergency triage tools.

Hospital services and departments listed for Viera Hospital

Service availability may depend on insurance, provider referral, appointment type, admission status, clinical need, and the exact department location.

Care area What the hospital page lists Patient note
Emergency care 24/7 Emergency Department for urgent and emergency medical needs. Call 911 for life-threatening symptoms. ER wait times can change quickly.
Medical and surgical care Advanced medical and surgical services in a full-service acute-care setting. Ask whether your service is hospital-based, outpatient, or handled through a Health First Medical Group office.
Diagnostic imaging X-ray, ultrasound, nuclear medicine, CT, and MRI. The hospital page lists X-ray walk-ins accepted and imaging hours Monday–Friday, 8 a.m.–5 p.m.
Labor and delivery The Birth Suites at Viera Hospital for family-centered labor and delivery care. Ask your obstetric provider about arrival instructions, visitor rules, registration, and birth-plan documents.
Critical care support VitalWatch eICU support for additional critical-care monitoring across Health First hospitals. Families can ask the bedside team how ICU monitoring and communication work during admission.
Specialty access Listed service categories include heart and vascular, neurology, orthopedics, digestive health, breast health, oncology, rehabilitation, pulmonology, and more. Use Find a Doctor to confirm the correct clinic, campus, referral need, and insurance status.

Appointments, registration, and what to bring

Some services are emergency walk-in, while imaging, surgery, specialty care, follow-up visits, and outpatient services may need scheduling or provider orders.

Confirm the exact department. Ask whether your visit is at the main hospital, Emergency Department, Viera Medical Plaza, diagnostic imaging, Birth Suites, or another Health First location nearby.
Check appointment requirements. Ask if you need a provider order, referral, authorization, fasting, lab work, prior imaging, arrival time, or a responsible adult to drive you home.
Bring identification and insurance. Bring photo ID, insurance card, medication bottles or a medication list, allergies, emergency contact, and relevant medical history.
Use MyChart for forms and results. MyChart can help with pre-appointment forms, test results, non-urgent messages, refill requests, appointments, summaries, and bill payment.
Call script: “I have an appointment at Health First Viera Hospital. Can you confirm the entrance, arrival time, whether I need a referral or order, and whether I should fast or bring records?”

Doctors, hospital-based physicians, and provider search

Large hospitals do not usually publish one simple doctor list for every department because doctors may be hospital-employed, group-employed, contracted, on-call, or office-based.

Find a Health First doctor

Use the official Health First provider search to look by specialty, condition, name, location, and appointment availability.

Open Find a Doctor

Ask the right insurance question

Confirm whether the hospital, ordering provider, surgeon, anesthesiologist, radiologist, pathologist, and any hospital-based physician are in network.

Hospital-based physicians

Emergency, anesthesia, radiology, pathology, hospitalist, and specialty physicians may bill separately from the hospital facility bill.

Referral planning

Before a planned procedure, ask your ordering doctor which location, department, and provider group will appear on bills and records.

Medical records, MyChart, forms, and copies

Health First directs patients to MyChart for many current records and provides separate instructions for older records and formal hospital record requests.

Record need Best route Important detail
Current records MyChart Use for lab results, non-urgent messages, refill requests, appointment summaries, forms, and bill payment.
Hospital records before June 1, 2025 Health First records instructions Use the records request route listed by Health First for older hospital records.
Viera Hospital HIM office Call 321-434-3288 The office is listed in the front lobby near registration, open Monday–Friday, 8:30 a.m.–4:30 p.m.
Birth or death certificates Use Florida or Brevard County vital-statistics routes. Hospital medical records are not the same as official state birth or death certificates.
Insurance or disability paperwork Request the exact date range and records needed. Ask whether the requester needs visit notes, itemized bills, imaging reports, discharge summary, or physician statement.
Records tip: When submitting a request, use the patient’s legal name at the time of care, date of birth, dates of service, facility name, and where records should be sent.

Billing, insurance, price estimates, and financial assistance

Hospital bills can include separate facility, professional, lab, imaging, anesthesia, emergency physician, and specialist charges.

Online bill pay

Health First directs current bill payment through MyChart. For bills before June 1, 2025, Health First lists separate legacy payment routes.

Open bill pay

Billing help

For invoice questions, Health First lists customer service at 321-434-5055. Have your statement and insurance card ready.

Price transparency

Health First publishes hospital standard-charge files, including a Viera Hospital price transparency file, and lists 321-434-8600 for questions.

Open price transparency

CareCredit and assistance

Health First lists CareCredit as a financing option subject to approval and links billing users to financial assistance and cost-estimate information.

Before planned care: Ask for the procedure name, expected billing location, facility fee, professional-fee groups, insurance authorization status, estimate, deductible impact, and financial-assistance options.

Visitor hours, screening, and patient-family planning

Visitor policies may change for safety, infection control, department rules, patient condition, and public-health needs.

Visitor item Current hospital-page detail Practical note
Visitation Visitation is listed as allowed 24 hours/day for all departments. Always check current visitor guidelines before visiting special units or maternity areas.
Security screening All who enter Health First facilities must go through security screening. Bring photo ID and allow extra time at entry.
Mask and hygiene guidance Medically vulnerable visitors are encouraged to wear a mask, and frequent hand hygiene is encouraged. Stay home if you are sick unless you are the patient seeking care.
Patient privacy Hospitals may limit information if you are not authorized by the patient. Know the patient’s full name, room number if known, and your relationship to the patient.
Call before visiting: If the patient is in isolation, ICU, maternity care, surgery recovery, behavioral-health care, or a restricted unit, visitor rules may be different from general visitation.

Cafeteria, gift shop, imaging hours, and on-site amenities

These details help visitors plan food, flowers, imaging appointments, and time on campus.

Amenity Listed information Planning note
Café Monday–Friday 6:30 a.m.–7 p.m.; Saturday–Sunday 6:30 a.m.–5 p.m. Hours can change on holidays, so confirm if visiting late or on a holiday.
Gift shop Monday–Friday 9 a.m.–5 p.m.; Saturday and Sunday closed. The hospital page also links to online flower and patient-message options.
Diagnostic imaging X-ray, ultrasound, nuclear medicine, CT, and MRI; Monday–Friday 8 a.m.–5 p.m.; weekends closed. Ask if your test needs an appointment, order, contrast instructions, fasting, or prior authorization.
Pastoral care Interfaith chaplains, spiritual advisors, and volunteers are described as available for support. Ask the nursing station or hospital staff how to request spiritual-care support.
Volunteer services Volunteer services are listed as a patient and family support resource. Availability can vary by department, time, and hospital needs.

Map, parking, campus arrival, and entrance planning

The hospital page says public parking is available at multiple locations surrounding the hospital and links to parking and facility maps.

Health First Viera Hospital
8745 N. Wickham Rd.
Melbourne, FL 32940
Main: 321-434-9000

Use the map for route planning. For emergency symptoms, go to the Emergency Department or call 911 rather than searching for routine parking first.

Before leaving

Confirm the department, entrance, appointment time, arrival time, fasting instructions, and whether someone must drive you home.

At arrival

Allow time for parking, walking to the correct entrance, security screening, registration, and possible department-specific check-in.

Parking and facility maps

Open parking map and open facility map before a planned visit.

Accessibility

If mobility, wheelchair, interpreter, sensory, or caregiver support is needed, call ahead so staff can explain the best entrance and available assistance.

Official source checklist used for this guide

This guide summarizes practical patient-navigation details from official Health First resources so users can reach the right page faster.

Official source What it verifies Best use
Viera Hospital location page Address, phone, ER status, hospital overview, visitor notes, amenities, imaging, maps, and patient resources. Start here for campus-specific hospital information.
Medical records page MyChart access, record request routes, older-record instructions, and Viera Hospital HIM office details. Open for records, authorization forms, and release instructions.
Bill pay page MyChart bill pay, legacy bill-pay links, customer-service number, CareCredit, and assistance links. Open for statements, account questions, and payment routes.
Price transparency page Health First standard-charge files, Viera Hospital price transparency file, and price-estimate guidance. Open before planned care when estimating costs.
Visitor guidelines System visitor policies, security screening, infection-control reminders, and facility-specific visitor planning. Open before visiting a patient or special unit.
Independent guide notice: USHospitalGuides.com is not Health First, not Viera Hospital, not an emergency service, and not a government agency. Use official Health First links and phone numbers for final decisions, appointments, records, bills, visitor permissions, and urgent care.

Important medical and emergency disclaimer

This page is a patient-navigation guide, not medical advice, diagnosis, treatment, triage, billing advice, or insurance advice.

Use professional help for urgent symptoms. Call 911 for life-threatening emergencies. Contact Health First directly for official appointment, visitor, records, billing, price, and patient-care instructions.

Health First Viera Hospital FAQs

These questions focus on address, phone, ER care, visitor rules, records, MyChart, billing, services, parking, and planned-visit preparation.

1. What is the address for Health First Viera Hospital?
Health First Viera Hospital is located at 8745 N. Wickham Rd., Melbourne, FL 32940, near Wickham Road and Lake Andrew Drive in the Viera area.
2. What is the main phone number for Health First Viera Hospital?
The main hospital phone number is 321-434-9000. Use it for hospital routing, patient information, department transfers, and general location questions.
3. Does Health First Viera Hospital have a 24-hour Emergency Department?
Yes. Health First lists Viera Hospital as having a 24/7 Emergency Department. For life-threatening symptoms, call 911 instead of relying on online wait times or portal messages.
4. What services are available at Viera Hospital?
The hospital page lists emergency care, advanced medical and surgical services, diagnostic imaging, all-private patient rooms, Birth Suites, VitalWatch eICU support, and multiple specialty service categories.
5. How can I access my Health First medical records?
Use MyChart for many current records. For formal hospital records or older Health First hospital visits before June 1, 2025, use the Health First medical-records request instructions.
6. What is the medical records phone number for Viera Hospital?
Health First lists Viera Hospital Health Information Management at 321-434-3288. The records office is listed in the front lobby near registration and is open Monday through Friday, 8:30 a.m. to 4:30 p.m.
7. How do I pay a Health First Viera Hospital bill?
Health First directs current bill payment through MyChart. For invoice help, Health First lists billing customer service at 321-434-5055.
8. Does Health First publish price transparency information for Viera Hospital?
Yes. Health First publishes standard-charge files and lists a Viera Hospital price transparency file. For questions about the price transparency files, Health First lists 321-434-8600.
9. What are the visitor rules at Health First Viera Hospital?
The Viera Hospital page lists visitation as allowed 24 hours/day for all departments. All visitors must go through security screening, medically vulnerable visitors are encouraged to wear a mask, and visitors are encouraged to practice hand hygiene.
10. Is parking available at Health First Viera Hospital?
The hospital page says public parking is available at multiple locations surrounding the hospital and provides parking and facility maps. Confirm the right entrance for ER, imaging, registration, maternity, or another department before arriving.