Hasbro Children’s Hospital: Pediatric Care & Info

by
Providence, Rhode Island pediatric hospital guide · Reviewed August 22, 2026

Hasbro Children’s Hospital: appointments, ER, doctors, parking, costs and family information

Hasbro Children’s is the pediatric division of Rhode Island Hospital and the pediatric teaching facility of The Warren Alpert Medical School of Brown University. The hospital is at 593 Eddy Street, Providence, RI 02903, and the main number is 401-444-4000.

Brown University Health currently lists 87 pediatric beds, more than 200 physicians, approximately 130 nurses and expertise across more than 40 pediatric specialties. Hasbro Children’s is also a Level I Pediatric Trauma Center and operates the region’s only dedicated pediatric emergency department and Rhode Island’s 24/7 pediatric critical-care transport team.

87 pediatric beds 200+ physicians 40+ pediatric specialties Level I Pediatric Trauma Pediatric ER open 24/7 Brown University teaching hospital
Emergency entrance is different from the main mailing address: Hasbro Children’s Pediatric Emergency Department is reached through the lower-level entrance at 47 Dudley Street, Providence, RI 02903. The direct ER number is 401-444-4900. For a life-threatening emergency, call 911.
Main hospital 401-444-4000

593 Eddy Street, Providence, RI 02903.

Pediatric Emergency Department 401-444-4900

47 Dudley Street lower-level entrance; staffed 24/7.

Pediatric Primary Care 401-444-4471

Lower level, 593 Eddy Street; Saturday appointments available.

Specialty referrals 401-444-5437

444-KIDS for Hasbro specialty-practice appointments and referrals.

Patient Financial Services 401-444-6966

Billing questions after discharge; Monday-Friday 9 a.m.-4:30 p.m.

Medical Records 401-444-4040

Rhode Island Hospital and Hasbro Children’s health information requests.

Start here: which Hasbro Children’s service do you need?

Pediatric emergency
Use 47 Dudley Street, lower-level Emergency Department entrance. ER direct phone: 401-444-4900. Open 24/7.
Routine pediatrician
Pediatric Primary Care is at 593 Eddy Street, lower level. Call 401-444-4471.
Heart specialist
Pediatric Heart Center: 401-444-4612. Published outpatient hours are Monday-Friday, 9 a.m.-5 p.m.
GI specialist
Pediatric Gastroenterology, Nutrition and Liver Diseases: 401-444-8306.
Cancer / blood disorders
Pediatric Hematology/Oncology and the Tomorrow Fund Clinic: 401-444-5241.
MRI / CT / ultrasound
Center for Pediatric Imaging is next to the pediatric ER entrance. General radiology: 401-444-2409; imaging scheduling line: 401-444-7770.
Sedated imaging
Pediatric Sedation Services: 401-444-6091.
Medical records
Rhode Island Hospital / Hasbro records: 401-444-4040.
Billing
Patient Financial Services: 401-444-6966.
Parking question
Parking Office: 401-444-4013.

Hasbro Children’s Hospital hours

Inpatient and emergency services operate around the clock, while outpatient practices follow individual clinic schedules.

Service Current published schedule Phone
Pediatric Emergency Department 24 hours a day, 7 days a week 401-444-4900
Pediatric Primary Care Mon, Wed, Thu, Fri 8:30 a.m.-5 p.m.; Tue 8:30 a.m.-6 p.m.; Sat 8:30 a.m.-12:30 p.m. 401-444-4471
Pediatric Primary Care after-hours advice Physician or qualified nurse available after hours through the same number 401-444-4471
Pediatric Heart Center Monday-Friday, 9 a.m.-5 p.m.; same-day appointments may be available when necessary 401-444-4612
Rhode Island Hospital Pharmacy near Hasbro Mon-Fri 7 a.m.-11:30 p.m.; Sat-Sun 8 a.m.-4:30 p.m.; holidays 8 a.m.-4:30 p.m. 401-444-4909
Valet at Hasbro Dudley Street entrance Mon-Fri 5:30 a.m.-4 p.m.; unavailable weekends and holidays 401-444-4013
Patient Financial Services Monday-Friday, 9 a.m.-4:30 p.m. 401-444-6966
Dudley Street Café Monday-Friday, 6:30 a.m.-6:30 p.m. Campus dining
Artisan Café & Market Daily, 6:30 a.m.-2 a.m. Main Rhode Island Hospital building
Patient room-service ordering 6:30 a.m.-6:30 p.m. 401-606-3663
Specialty-clinic doctor schedules are not permanent public timetables. Always confirm the actual physician appointment day and time when booking.

Hasbro Children’s Pediatric Emergency Department

This is not a general adult ER. It is a dedicated pediatric emergency department for infants, children and adolescents.

ER location 47 Dudley Street

Hasbro Children’s lower-level entrance, Providence, RI 02903.

ER direct phone 401-444-4900

For direct department contact.

ER schedule 24/7

Board-certified pediatric emergency physicians and pediatric emergency nurses are on duty around the clock.

Brown University Health states that the pediatric ER handles almost 60,000 visits each year. It provides emergency and urgent pediatric evaluation as well as stabilization for critically ill and injured children.

Emergency services available

  • Pediatric emergency medicine
  • Level I pediatric trauma and burn care
  • Pediatric medical and surgical specialist consultation
  • Emergency psychiatric and behavioral-health services
  • Acute pediatric sedation
  • Dedicated pediatric imaging
  • Clinical observation
  • Child Life support
  • Interpreter services
  • Social-work support

Inside the emergency department

Brown University Health describes an approximately 18,700-square-foot pediatric ER with 24 individual treatment rooms, a two-patient critical-care area, a rapid-treatment unit, dedicated imaging access, behavioral-health space, a private family room and a six-bed Clinical Decision Unit for children who need longer emergency observation.

Pediatric trauma

Hasbro Children’s is an American College of Surgeons-verified Level I Pediatric Trauma Center. Its trauma resources include child-specific trauma rooms, pediatric operating rooms, pediatric anesthesiology, pediatric radiology and immediate access to pediatric trauma specialists.

Child psychiatry emergency service

Brown University Health lists Child Psychiatry Emergency Services at the Hasbro campus at 401-444-4779.

For an immediately life-threatening situation, call 911. Do not delay emergency treatment to compare ER prices or wait for a particular physician.

Hasbro Children’s doctors, specialists and availability

Hasbro has more than 200 physicians, so this section focuses on the clinicians and specialty teams most useful to families seeking care.

About doctor timing: Brown University Health publishes clinic hours and provider locations, but it does not publish a permanent weekly shift schedule for every one of its 200+ pediatric physicians. The clinic hours below are not a guarantee that a particular doctor works every listed day.

Primary care pediatricians

Current Brown University Health provider pages and its pediatric primary-care team include physicians such as:

Carol T. Lewis, MD

Medical Director, Hasbro Pediatric Primary Care; Pediatrics and Adolescent Medicine.

Location: 593 Eddy Street, Lower Level

Phone: 401-444-4471

Chandan N. Lakhiani, MD

Board-certified pediatrician.

Location: 593 Eddy Street, Lower Level

Phone: 401-444-4471

Shuba Kamath, MD, MPH

Primary care pediatrician and clinician educator.

Location: 593 Eddy Street, Lower Level

Phone: 401-444-4471

Allison C. Heinly, MD

Pediatrician.

Location: 593 Eddy Street, Lower Level

Phone: 401-444-4471

Caroline James Kistin, MD

Pediatrician and health-services researcher.

Location: 593 Eddy Street, Lower Level

Phone: 401-444-4471

Natalia Golova Nevsky, MD

Board-certified pediatrician.

Location: 593 Eddy Street, Lower Level

Phone: 401-444-4471

Alison Riese, MD, MPH

Pediatrician; directs the primary-care clinic’s urgent-care program.

Phone: 401-444-4471

Allison W. Brindle, MD

Director, Center for Children with Special Health Care Needs.

Phone: 401-444-4471

Celeste Corcoran, MD

Pediatric primary-care physician.

Phone: 401-444-4471

Primary Care hours: Monday, Wednesday, Thursday and Friday 8:30 a.m.-5 p.m.; Tuesday 8:30 a.m.-6 p.m.; Saturday 8:30 a.m.-12:30 p.m. After-hours pediatric advice is available through 401-444-4471.

Emergency physicians

Brown University Health’s emergency-provider pages and current official Hasbro provider resources include pediatric emergency physicians such as:

  • Lynne M. Palmisciano, MD
  • Susan J. Duffy, MD
  • Lydia Ciarallo, MD
  • Erin Hayley Sieke, MD
  • Gregory Lockhart, MD
  • Geoffrey A. Capraro, MD
  • Elsa Erika Constantine, MD
  • Kathryn Schissler, DO
  • Frank L. Overly, MD
  • Stephanie Ruest, MD, MPH

Emergency doctors work rotating shifts. The hospital does not publish a reliable day-by-day ER physician schedule, and ER patients generally cannot reserve a particular emergency physician.

Selected specialty leadership and physicians

Specialty Key physicians currently associated with Hasbro Phone Published timing
Pediatric Hospital Medicine Catherine B. Sullivan, MD — Division Chief 401-444-7396 Inpatient physician coverage; appointment timetable not published
Pediatric Cardiology Sara Ford, MD; Thomas J. Seery, MD and Pediatric Heart Center team 401-444-4612 Mon-Fri 9 a.m.-5 p.m.
Developmental & Behavioral Pediatrics Viren A. D’Sa, MD; Pamela High, MD and team 401-444-5685 Appointment times vary
Endocrinology / Diabetes Jose Bernardo Quintos, MD; Lisa Swartz Topor, MD; Monica Serrano-Gonzalez, MD and team 401-444-5504 Appointment times vary
Gastroenterology Carolina Cerezo, MD; Vania Kasper, MD; Viven C. Solomon, DO; Michael Herzlinger, MD and team 401-444-8306 Appointment times vary
Hematology / Oncology Rishi Lulla, MD; Manpreet Kochhar, MD; Patrick McGann, MD, PhD; Salley Pels, MD; Dana Egan-Sherry, MD and team 401-444-5241 Appointment times vary; urgent cases triaged
Infectious Diseases Michael Koster, MD; Sabina Holland, MD; Tanya Rogo, MD and team 401-444-8360 Appointment times vary
Nephrology Mohammed K. Faizan, MD; Robin Kremsdorf, MD and team 401-793-8680 Appointment times vary
Neurology John Gaitanis, MD; William Brown, MD; Duyu Nie, MD; Tomo Tarui, MD and team 401-444-5685 Appointment times vary
Neurosurgery Petra Klinge, MD, PhD; Konstantina Svokos, DO and team 401-793-9123 Appointment times vary
Pediatric Ophthalmology Wendy S. Chen, MD, PhD; Melissa A. Simon, MD and team 401-457-5700 Appointment times vary
Pediatric Orthopedics Craig P. Eberson, MD; Jonathan Schiller, MD and team 401-444-7008 Appointment times vary
Pediatric Surgery Francois I. Luks, MD, PhD; Artur Chernoguz, MD; Carl-Christian Jackson, MD; Julie Monteagudo, MD; Elizabeth Renaud, MD and team 401-421-1939 Appointment times vary
Pediatric Plastic Surgery Albert S. Woo, MD and reconstructive/plastic surgery team 401-553-8336 Appointment times vary
Pulmonology Americo Esquibies, MD; Daniella Teape, MD; L. Terry Spencer, MD and team 401-444-6540 Appointment times vary
Rheumatology Ali Yalcindag, MD 401-444-6540 Appointment times vary
Urology Hsi-Yang Wu, MD; Liza Aguiar, MD 401-421-0710 ext. 1323 Appointment times vary
Hasbro’s physician roster changes over time. For a specific named doctor, ask the clinic for that provider’s next appointment rather than assuming the doctor is available every day the clinic is open.

How to make a Hasbro Children’s appointment

Choose primary care or specialty care. Pediatric Primary Care uses 401-444-4471. Hasbro specialty-practice scheduling and referral help is available at 401-444-5437 (444-KIDS).
Ask whether a referral is required. Specialty services may require records, an insurance referral or prior authorization.
Send the records the specialist needs. Hasbro’s official referral guide lists items such as recent office notes, growth charts, immunization records, recent labs and relevant diagnostic imaging.
Confirm the exact clinic location. Some specialists see patients at 593 Eddy Street while others practice in the Medical Office Center or Hasbro satellite clinics.
Confirm your physician and appointment time. Ask explicitly which doctor or advanced practice provider your child is scheduled to see.
Verify insurance and estimated cost. For planned services, confirm referral authorization and your deductible/copay with the insurer before arrival.

Hasbro specialty-practice locations outside the main hospital

Location Address Useful detail
East Providence 900 Warren Avenue, East Providence, RI Multiple Hasbro pediatric specialties; free on-site parking.
East Greenwich 1454 South County Trail, East Greenwich, RI Cardiology, endocrinology, GI, nephrology, pulmonology and other specialties.
Lincoln 701 George Washington Highway, Suite 104, Lincoln, RI Hasbro specialty-practice location.
Fall River 10 North Main Street, Fall River, MA Cardiology, endocrinology, GI, nephrology, surgery and pulmonology; free parking.
Official Hasbro Children’s page Find pediatric specialists

Pediatric specialties and direct department numbers

Department Direct phone What the team commonly handles
Adolescent Medicine401-444-5980Adolescent primary care, eating disorders, adolescent gynecology and related programs
Allergy & Immunology401-444-6540Food allergy, asthma, eczema, immunodeficiency, medication reactions and allergy testing
Developmental & Behavioral Pediatrics401-444-5685Autism, developmental and behavioral concerns
Pediatric Emergency Medicine401-444-490024/7 urgent and emergency pediatric care
Genetics401-444-8361Pediatric genetics and metabolic evaluation
Pediatric Cardiology401-444-4612Congenital/acquired heart disease, ECG, echo, Holter, stress testing
Endocrinology & Diabetes401-444-5504Diabetes, growth, puberty, endocrine disorders and nutrition support
Gastroenterology, Nutrition & Liver401-444-8306GI disease, feeding, IBD, liver disease, celiac disease, endoscopy and motility
Hematology / Oncology401-444-5241Blood disorders, sickle cell disease, leukemia, tumors and cancer survivorship
Infectious Diseases401-444-8360Pediatric infections, Lyme disease and specialized infectious-disease care
Partial Hospital / Med-Psych401-444-8638Integrated medical and psychiatric care
Nephrology401-793-8680Kidney disease, hypertension, proteinuria, nephrotic syndrome and transplant care
Neurology401-444-5685Seizures, headaches, neuromuscular disease, cerebral palsy, stroke and neurologic disorders
Neurosurgery401-793-9123Pediatric neurosurgical conditions
Ophthalmology401-457-5700Pediatric eye disease, strabismus, amblyopia, glaucoma and cataracts
Orthopedics401-444-7008Spine, hip, extremity, sports, trauma and musculoskeletal oncology
Pediatric Surgery401-421-1939General, thoracic, trauma, fetal, oncologic and other pediatric surgery
Pulmonology401-444-6540Asthma, cystic fibrosis, chronic lung disease and pulmonary testing
Rheumatology401-444-6540Pediatric rheumatology and lupus care
Urology401-421-0710 ext. 1323Urinary, kidney, bladder and pediatric genital/urologic conditions
Sedation Services401-444-6091Child-focused procedural and imaging sedation

Center for Pediatric Imaging and Sedation

Hasbro has a dedicated pediatric imaging center next to the Pediatric Emergency Department.

General Radiology

Location: 47 Dudley Street, lower level

Phone: 401-444-2409

Imaging scheduling

Phone: 401-444-7770

Used for services such as MRI, CT and ultrasound scheduling.

Pediatric Sedation

Phone: 401-444-6091

Child-focused sedation for appropriate imaging and procedures.

Pediatric radiology consultation

Phone: 401-444-2404

Provider-focused pediatric radiology contact.

Imaging available

  • MRI
  • CT
  • Ultrasound
  • X-ray
  • Fluoroscopy
  • Nuclear medicine
  • Interventional radiology

Brown University Health describes the center as the only facility in Rhode Island and southeastern Massachusetts combining pediatric imaging and sedation services with fellowship-trained pediatric radiologists.

Where to park for pediatric imaging

The imaging/sedation entrance is beside the Hasbro Children’s Emergency Department entrance on Dudley Street. Eligible pediatric imaging and sedation patients can use the Hasbro valet service during published valet hours.

Pharmacy near Hasbro Children’s

Brown University Health Pharmacy 401-444-4909

Davol Building, first floor, 593 Eddy Street, near Hasbro Children’s upper lobby.

Hours Open 7 days

Mon-Fri 7 a.m.-11:30 p.m.; Sat-Sun 8 a.m.-4:30 p.m.; holidays 8 a.m.-4:30 p.m.

Hospitalized families can ask to have discharge prescriptions filled through the Brown University Health Pharmacy. The system’s Meds to Beds program can deliver eligible discharge prescriptions directly to the child’s room at no added delivery charge. Home delivery and refill delivery are also available through the pharmacy program.

Hasbro Children’s parking fees, valet and ER parking

Unlike many hospital pages, Hasbro publishes actual parking prices and family validation rules.

Standard visitor parking

Length of stay Current published parking charge
Less than 30 minutes Free
30 minutes-2 hours $5
2-4 hours $6
4-24 hours $7

Where visitors park

General visitors can use the Willard Avenue Garage. Handicap parking is available in designated areas. The Parking Office number is 401-444-4013.

Emergency Department parking

Parents and caregivers of children admitted through the Pediatric Emergency Department can park free of charge in the Dudley Street Garage or Willard Avenue Garage when the parking ticket is validated by the Emergency Department.

Discounted parking for admitted patients’ parents

  • Parents of a child admitted to Hasbro Children’s can receive a $2 validated parking rate by presenting the blue patient-identification bracelet and same-day parking ticket.
  • For a stay of 11 days or longer, Brown University Health publishes an extended-stay parking pass price of $5.
  • Children discharged from Hasbro Children’s receive one free parking exit; discharge paperwork should be shown when leaving.

Hasbro valet parking

Valet is available at the Dudley Street entrance for eligible families, including Pediatric Emergency Department visitors, handicap-designated vehicles and families visiting the Center for Pediatric Imaging or Tomorrow Fund clinics.

Published valet hours: Monday-Friday, 5:30 a.m.-4 p.m.. No valet service is offered on weekends or holidays. Vehicles can be returned by valet staff until 5 p.m. Later key-retrieval arrangements are available, with keys moved to Pediatric Emergency Department security after 10 p.m.

Valet availability can temporarily close when the plaza is full. A child normally needs to be in the vehicle to use the Hasbro valet service, except for certain same-day surgery visits.

Security escort

Families who want a security escort to a parking area can call 401-444-5221.

Hasbro Children’s visitor and caregiver rules

Hasbro distinguishes patient caregivers—parents, guardians and medical decision-makers—from ordinary visitors. Caregivers are considered part of the child’s health-care team.

Patients under age 18

  • Two designated patient caregivers are permitted for the entire hospitalization.
  • The two caregivers can be at the bedside at any time, subject to clinical/safety needs.
  • Caregivers are identified when the child is admitted.
  • Family visiting hours are generally 5-7 p.m. for visitors under age 18.
  • Visitors under 18 must be accompanied by an adult.

Patients age 18 and older receiving care at Hasbro

  • Two caregivers may be at the bedside.
  • One caregiver/support person age 18+ may remain outside normal visitor hours.
  • Published visiting hours are 10 a.m.-7 p.m..
  • Two adults at a time are allowed at bedside under the standard policy.

Pre-op and post-op

  • Two adult caregivers may accompany the child to perioperative areas.
  • Two primary caregivers may accompany the child to pre-op holding and the OR waiting area.
  • One primary caregiver at a time may enter PACU.

Selya 6 / Behavioral Health

Current adult visitor hours for the behavioral-health unit are 2:30-4 p.m. and 6-8 p.m. Monday-Friday, with an additional 10 a.m.-noon period on weekends and holidays.

Visitors and caregivers who have symptoms of a communicable illness may be restricted. Masks are recommended during patient care and may be required by the clinical team.

What happens if you return after 8 p.m.?

Parents and guardians of an admitted child receive an identification bracelet. Brown University Health states that after 8 p.m., families returning to the hospital must enter through the Emergency Department because other hospital doors are locked.

Show the parent/guardian identification bracelet to security at the Emergency Department entrance to regain access.

Keep the identification bracelet on until your child leaves the hospital. The bracelet also helps staff verify authorized caregivers.

Family rooms, Ronald McDonald support and overnight resources

Ronald McDonald Family Room

Fourth floor, near the elevators.

Provides seating, snacks, rest space and laundry facilities. Brown University Health currently describes it as available 24 hours a day.

Izzy Family Room

Fifth floor.

Open 24 hours. Includes a kitchen, microwave, computers, television, seating, snacks and hygiene items. Ask the unit secretary for the access code.

Dunkin’ Family Room

Sixth floor.

Family space with coffee, computers and seating. Ask the unit secretary for access.

PICU family space

The Pediatric Intensive Care Unit has a family room with rest, shower and snack facilities available near critically ill children.

Ronald McDonald House of Providence

Brown University Health directs families who need accommodation during an extended pediatric hospitalization to the Ronald McDonald House of Providence, which supports families of children receiving care at Hasbro Children’s and nearby hospitals.

Balise Healing Garden

The outdoor pediatric healing garden is accessible from the garden level during daylight hours when weather permits in the warmer months. Families should check with the child’s nurse before leaving the inpatient floor.

Food, room service, cafeteria and gift shop

Child room-service meals

Hasbro Children’s uses its Treat Yourself Room Service program. Parents can call 401-606-3663 to order from the child’s menu. Food and Nutrition ordering hours are 6:30 a.m.-6:30 p.m..

If a parent cannot leave the child’s room, one parent meal may be requested for delivery. Brown University Health says a small charge is added to the child’s hospital bill but does not publish one permanent dollar amount for that meal.

Artisan Café & Market

Located on the first floor of Rhode Island Hospital’s Zecchino Pavilion. Current published hours are 6:30 a.m.-2 a.m. daily.

Dudley Street Café

Located on the first floor near the bridge to the Cooperative Care Center. Open Monday-Friday, 6:30 a.m.-6:30 p.m..

Gift shop

Lori’s Gifts is on the first floor of the Hasbro Children’s lobby. The Hasbro-specific visitor page currently lists:

  • Monday-Friday: 8 a.m.-5 p.m.
  • Saturday: noon-4 p.m.
  • Phone: 401-444-8316

Mylar balloons are allowed. Latex/plastic balloons are not allowed because of choking and allergy risks. Flowers are not allowed in the Pediatric Intensive Care Unit.

Hasbro Children’s doctor fees, ER fees and appointment costs

There is no single accurate consultation fee for every Hasbro physician or emergency visit.

Doctor appointment fees

Brown University Health does not publish one universal pediatric specialist consultation fee. What a family pays depends on the service, procedure/visit code, insurance network, deductible, copay, coinsurance and whether hospital and professional services are billed separately.

Emergency Department fees

There is also no single fixed Hasbro Children’s ER fee. Emergency charges may include the hospital emergency-service level plus laboratory testing, imaging, medication, procedures, specialist care or observation when medically needed.

Could there be more than one bill?

Yes. Brown University Health explicitly states that a hospital stay can result in more than one bill. Personal physicians and specialists can bill separately from the hospital.

How to estimate a planned service

Hasbro Children’s is part of Rhode Island Hospital for billing and price-transparency purposes. Brown University Health provides an online hospital cost estimator for medical, surgical, imaging, laboratory and rehabilitation services.

Questions about hospital charges 401-444-4701

Useful while the child is still admitted or when discussing hospital charges.

Patient Financial Services 401-444-6966

Billing questions and itemized bill requests.

Imaging charge questions 401-444-7771

Brown University Health’s published imaging-charge contact.

Online estimator Brown University Health

Use for scheduled services; an estimate is not the same as a final bill.

Do not postpone necessary emergency evaluation to obtain an exact price quote. Emergency treatment needs cannot always be predicted before a physician examines the child.
Official cost estimator & price transparency

Billing, insurance and financial assistance

Billing after discharge

Patient Financial Services 401-444-6966

Hours: Monday-Friday, 9 a.m.-4:30 p.m.

Use this number for hospital billing questions or to request an itemized statement.

Insurance

Bring the child’s current insurance information and the parent/guardian photo ID. Brown University Health bills insurance first and then bills the patient/family for remaining covered responsibility such as deductibles, copays or coinsurance.

Because insurance networks and referral rules differ by plan, verify that both the facility and relevant physician/specialty group are in network for scheduled care.

Financial assistance

Rhode Island Hospital states that patients who do not have insurance or who demonstrate financial hardship may qualify for free or discounted care. Patient Financial Services can help with financial-assistance applications and payment arrangements.

Families whose child is still hospitalized can also ask the care team or social-work service to connect them with financial counseling and community resources.

Billing & financial assistance Pay a bill

How to request Hasbro Children’s medical records

Medical Records / Health Information 401-444-4040

For Rhode Island Hospital and Hasbro Children’s records.

Authorization fax 401-444-7936

Listed on the current Rhode Island Hospital/Hasbro protected-health-information authorization form.

Records that may be requested

  • Emergency Department records
  • Clinic/office visit records
  • Operative and pathology reports
  • Laboratory and X-ray reports
  • Other diagnostic-test reports
  • Consultation/evaluation records
  • After-visit summaries
  • Discharge summaries
  • Behavioral-health records where legally permitted and appropriately authorized

Brown University Health also provides a separate process for requesting medical images and imaging reports.

Request medical records

Hasbro Children’s MyChart access for parents and teens

Brown University Health’s patient portal is now called MyChart (formerly MyLifespan). Parents and guardians can receive proxy access appropriate to the child’s age and privacy rules.

MyChart can help families:

  • View appointment and procedure notes.
  • See released laboratory and imaging results.
  • Review upcoming appointments.
  • Complete some appointment information in advance.
  • Schedule some eligible appointments.
  • View insurance information.
  • Review billing information and make payments.
  • Communicate with participating care teams.
MyChart technical/support line 401-606-6957

For general MyChart questions after the child/teen portal and proxy relationship are established.

If a child has a Brown University Health provider, portal activation can be requested through the provider’s office. Brown University Health also lists an activation route at Hasbro Children’s lower level for appropriate patients.

Child & teen MyChart instructions

Interpreter, family advocates, spiritual care and patient support

Interpreter Services 401-444-8708

Request language or communication support through the hospital.

Patient & Family Centered Care 401-444-7562

Family-centered hospital support.

Family Advocates 401-606-8561

Additional help navigating the child’s hospitalization.

Patient & Guest Services 401-444-5817

Concerns, compliments, lost belongings and guest-support questions.

Pastoral & Spiritual Services 401-444-4746

Spiritual and pastoral support.

Security 401-444-5221

Security, parking escorts and lost-and-found assistance.

Child Life

Child Life Specialists help children understand and cope with hospitalization, procedures, imaging and unfamiliar equipment through preparation, play and age-appropriate support.

Hospital school and activities

Hasbro Children’s provides playrooms, games, arts and crafts, special programming and hospital-school resources to help children maintain age-appropriate routines during a hospital stay.

Hasbro Children’s Hospital phone directory

Need Phone Useful detail
Main hospital401-444-4000General hospital switchboard
Patient information401-444-5421Patient information / room connection
Pediatric Emergency Department401-444-490047 Dudley Street; 24/7
Child Psychiatry Emergency Services401-444-4779Emergency behavioral-health route
Pediatric Primary Care401-444-4471Appointments and after-hours clinical advice
Specialty appointments/referrals401-444-5437444-KIDS
Physician referral401-444-4800General referral assistance
Pediatric Cardiology401-444-4612Heart Center
Endocrinology / Diabetes401-444-5504Pediatric endocrine care
Gastroenterology401-444-8306GI, nutrition and liver disease
Hematology / Oncology401-444-5241Blood disorders and cancer care
Infectious Diseases401-444-8360Pediatric infectious-disease care
Nephrology401-793-8680Kidney and hypertension care
Neurology401-444-5685Pediatric neurologic care
Neurosurgery401-793-9123Pediatric neurosurgery
Orthopedics401-444-7008Pediatric orthopedic care
Pediatric Surgery401-421-1939Medical Office Center
Pulmonology401-444-6540Respiratory care
Pediatric Imaging401-444-2409Center for Pediatric Imaging
Imaging scheduling401-444-7770MRI, CT, ultrasound and other imaging
Pediatric Sedation401-444-6091Sedation for appropriate tests/procedures
Pharmacy401-444-4909Davol Building near Hasbro upper lobby
Medical Records401-444-4040Rhode Island Hospital / Hasbro records
Hospital charges while admitted401-444-4701Hospital-charge questions
Billing / Patient Financial Services401-444-6966After discharge / itemized bill
Parking Office401-444-4013Garages, rates and valet
Security401-444-522124/7 security and escorts
Interpreter Services401-444-8708Language assistance
Patient & Guest Services401-444-5817Complaints, compliments and lost property
Pastoral / Spiritual Services401-444-4746Spiritual support
MyChart support401-606-6957Portal support

Google Map: Hasbro Children’s Hospital

Main hospital address: 593 Eddy Street, Providence, Rhode Island 02903. Pediatric Emergency Department: 47 Dudley Street lower-level entrance.

Emergency visit: do not rely only on the 593 Eddy Street mailing pin. Follow signs to the Hasbro Children’s Pediatric Emergency Department lower-level entrance at 47 Dudley Street.

Before bringing your child to Hasbro: practical checklist

  • For an emergency, use the 47 Dudley Street Pediatric Emergency entrance.
  • For a scheduled clinic, confirm whether the appointment is at Hasbro, the Medical Office Center or a satellite clinic.
  • Save the department’s direct phone number.
  • Confirm the named doctor and actual appointment time.
  • Bring the child’s insurance card and parent/guardian identification when available.
  • Bring referral authorization if required by the insurance plan.
  • Bring recent specialist notes, growth charts, labs and imaging requested for a new specialist consultation.
  • For imaging with sedation, follow the exact fasting/preparation instructions from the sedation team.
  • If your child is admitted, keep the parent/caregiver identification bracelet on.
  • After 8 p.m., return through the Emergency Department entrance.
  • Ask the ER to validate parking if your child is admitted through the Emergency Department.
  • For a planned expensive service, review the Brown University Health cost estimator before the visit.

Hasbro Children’s Hospital FAQs

1. Where is Hasbro Children’s Hospital located?
The main hospital address is 593 Eddy Street, Providence, RI 02903. The main number is 401-444-4000.
2. Where is the Hasbro Children’s emergency room entrance?
The Pediatric Emergency Department uses the lower-level entrance at 47 Dudley Street, Providence, RI 02903. The ER direct phone number is 401-444-4900.
3. Is Hasbro Children’s ER open 24 hours?
Yes. The Pediatric Emergency Department is staffed 24 hours a day, seven days a week by pediatric emergency physicians, pediatric emergency nurses and supporting pediatric specialists.
4. How do I make a pediatrician appointment at Hasbro Children’s?
Call Pediatric Primary Care at 401-444-4471. Published practice hours are Monday, Wednesday, Thursday and Friday 8:30 a.m.-5 p.m.; Tuesday 8:30 a.m.-6 p.m.; and Saturday 8:30 a.m.-12:30 p.m.
5. How much does a Hasbro Children’s doctor or ER visit cost?
There is no single fixed physician or emergency-room fee. Patient responsibility depends on the type of care, hospital and professional charges, tests, procedures, insurance network, deductible, copay and coinsurance. Patient Financial Services can be reached at 401-444-6966.
6. How much does parking cost at Hasbro Children’s?
Current standard visitor rates are free for less than 30 minutes, $5 for 30 minutes to two hours, $6 for two to four hours and $7 for four to 24 hours. Parents of an admitted child may qualify for a $2 validated rate, and ER parking can be free with Emergency Department validation.
7. Can parents stay with a child overnight?
For patients under 18, two designated caregivers are permitted for the hospitalization and can generally be at bedside at any time, subject to clinical and safety needs. Caregivers are identified at admission.
8. What entrance should parents use after 8 p.m.?
Parents and guardians returning after 8 p.m. should enter through the Emergency Department and show their caregiver identification bracelet to security because the other hospital doors are locked.
9. How do I request Hasbro Children’s medical records?
Rhode Island Hospital and Hasbro Children’s medical-record requests can be started through Brown University Health. The medical-records phone number is 401-444-4040.
10. Does Hasbro Children’s have a pharmacy?
Yes. A full-service Brown University Health Pharmacy is in the Davol Building near the Hasbro Children’s upper lobby. The phone number is 401-444-4909. Published hours are Monday-Friday 7 a.m.-11:30 p.m. and Saturday-Sunday 8 a.m.-4:30 p.m.

Primary official sources used for this guide

Information on this page was checked against current Brown University Health hospital pages, provider profiles, pediatric service pages, parking guidance, billing resources, medical-record information and the hospital’s official provider materials. The useful facts are summarized in the article instead of requiring families to open dozens of source pages.