Franklin Ranch Pet Hospital vet care, phone number, hours, urgent care, appointments, services, Petly portal, records, and parking
Franklin Ranch Pet Hospital is located at 10207 Franklin Blvd., Elk Grove, CA 95757. The main phone number is (916) 683-4000, fax is (916) 683-4040, and email is info@franklinpet.com.
The hospital serves pets in Elk Grove and the Greater Sacramento Region with veterinary exams, dental care, surgery, radiology, ultrasound, in-house lab work, in-house pharmacy support, vaccinations, microchipping, puppy and kitten care, and urgent-care appointments when capacity allows.
Elk Grove, CA 95757.
Appointments, urgent-care questions, refills, records, and general help.
Fax: 916-683-4040 for records and document transfers.
Monday through Sunday. Call first for same-day urgent care.
Health history, appointment requests, prescription refills, vaccine records, and reminders.
Medical, dental, diagnostic, surgical, pharmacy, and preventive care.
About Franklin Ranch Pet Hospital
A practical Elk Grove pet-owner guide for appointments, urgent care, records, refills, preventive care, diagnostics, and surgery planning.
Franklin Ranch Pet Hospital describes itself as a full-service pet hospital combining veterinary experience with advanced technology. The hospital’s official pages highlight digital radiology, ultrasound, in-house laboratory support, pharmacy access, surgical monitoring, microchip placement, paperless records, and a facility designed for pet comfort.
The clinic is open seven days a week from 8:00 AM to 6:00 PM. Because appointment availability, urgent-care capacity, holiday hours, and doctor schedules can change, call before arriving with a sick or injured pet.
Official Franklin Ranch Pet Hospital links and what to do after each opens
Use these official pages for the most current contact, appointment, service, urgent-care, and portal details.
Contact page
- Confirm the address, phone, fax, email, and current hours.
- Use the contact form for non-urgent questions.
- Call instead if your pet is sick, injured, or needs same-day care.
Appointment page
- Use Petly if you have access.
- Call the clinic if you have not received a Petly invitation.
- For urgent symptoms, call instead of waiting for an online reply.
Veterinary services
- Review the listed service categories.
- Ask which doctor or appointment type is best for your pet.
- Request estimates for surgery, dental care, diagnostics, or longer visits.
Pet urgent care
- Review common urgent-care conditions.
- Call 916-683-4000 before coming.
- Ask whether the clinic has capacity or recommends a 24/7 emergency referral center.
Puppy and kitten care
- Review first-year exam and vaccine timing.
- Ask about deworming, parasite prevention, microchipping, and spay/neuter timing.
- Bring previous vaccine records if you adopted from a rescue, breeder, or shelter.
Facility highlights
- Review technology and facility features.
- Ask how diagnostics, pharmacy, surgery monitoring, or lab testing apply to your pet.
- Confirm whether a hospital tour is currently available.
Franklin Ranch Pet Hospital contact information and hours
Use phone for urgent needs and email or online forms for non-urgent questions.
| Contact item | Details | Best use |
|---|---|---|
| Address | 10207 Franklin Blvd., Elk Grove, CA 95757 | Appointments, urgent-care visits, pharmacy pickup, records pickup, and facility visits. |
| Main phone | 916-683-4000 | Appointments, sick visits, urgent-care triage, refills, records, and general questions. |
| Fax | 916-683-4040 | Previous vet records, specialist records, vaccine proof, and document transfer. |
| info@franklinpet.com | Non-urgent questions, records, forms, and follow-up documents. | |
| Hours | Monday–Sunday: 8:00 AM–6:00 PM | Call before arriving because appointment openings, urgent-care capacity, and holiday hours can change. |
| Petly portal | Available for invited clients | Appointment requests, prescription refills, vaccine records, reminders, and pet health history. |
Pet urgent care: when to call Franklin Ranch first
The clinic’s urgent-care page says its team provides same-day care when possible and may refer to emergency centers if capacity is reached.
Call first
Call 916-683-4000 before coming with urgent symptoms so the team can tell you whether they can see your pet or whether an ER is safer.
Common urgent-care issues
The official urgent-care page lists issues such as vomiting, diarrhea, ear infections, limping, broken nails, wounds, decreased appetite, coughing, lethargy, allergic reactions, toxin ingestion, and urinary problems.
ER-level warning signs
Seek emergency care immediately for breathing trouble, collapse, severe bleeding, repeated seizures, blocked urination, suspected poisoning, major trauma, heatstroke, or rapidly worsening pain.
Capacity matters
Same-day urgent-care access depends on staffing, appointment load, case severity, and hospital capacity. The clinic may recommend a 24/7 emergency referral center.
How to book an appointment at Franklin Ranch Pet Hospital
Use the phone for urgent issues and Petly or the appointment page for routine requests.
Veterinary services at Franklin Ranch Pet Hospital
Use this service table to decide what to ask for when booking.
| Service | What it may include | What to ask before the visit |
|---|---|---|
| Pet physical exams | Nose-to-tail exams, wellness checks, sick visits, senior care, weight review, skin/ear/eye checks, and preventive-care planning. | Should I bring a stool sample, vaccine records, medication list, or previous lab results? |
| Pet vaccinations | Core and lifestyle vaccine planning for dogs and cats based on age, risk, travel, boarding, daycare, and exposure. | Which vaccines are due, and do I need proof for boarding, grooming, training, travel, or licensing? |
| Pet dental care | Dental exams, dental cleanings, oral-health evaluation, extractions when needed, and home-care guidance. | Will my pet need pre-anesthetic bloodwork, dental X-rays, extractions, or a written estimate? |
| Pet surgery | Surgical consultations, anesthesia planning, monitoring, recovery instructions, and follow-up care. | What is the fasting schedule, drop-off time, estimate, pain-control plan, and recheck schedule? |
| Pet radiology | Digital X-rays to evaluate bones, chest, abdomen, injury, foreign bodies, and other conditions. | Will sedation be needed, and will images be sent to a specialist if needed? |
| Pet ultrasound | Ultrasound imaging for internal organ assessment, pregnancy checks, abdominal concerns, and follow-up diagnostics. | Should my pet fast, and will a specialist referral be recommended? |
| In-house laboratory | Onsite diagnostic testing that may help with faster wellness, urgent-care, surgery, or illness decisions. | Which tests are being run in-house, and which are sent to an outside lab? |
| In-house pharmacy | Medication dispensing, prescription refills, parasite prevention, and prescription diets when available. | How long does refill approval take, and can I request refills through Petly? |
| Pet microchipping | Microchip placement and owner-registration guidance. | How do I register or update my phone number and address after placement? |
Puppy and kitten care at Franklin Ranch
Young pets need scheduled exams, vaccines, parasite prevention, behavior guidance, and nutrition planning.
First exams
Franklin Ranch’s puppy and kitten care guidance says early exams are scheduled every 3 to 4 weeks while young pets are rapidly changing and growing.
Vaccines and deworming
The clinic’s puppy/kitten page describes age-based vaccine series, deworming, and risk-based vaccine decisions.
Parasite prevention
Ask about flea, tick, heartworm, intestinal parasite, and tapeworm prevention based on your pet’s age, lifestyle, and Sacramento-area exposure.
Spay/neuter timing
The clinic discusses spay/neuter timing during puppy and kitten visits. Large and giant breed dogs may need individualized timing advice.
Petly portal: appointments, records, refills, and vaccine proof
Franklin Ranch uses Petly as a personal pet-health page for invited clients.
Medical records, vaccine certificates, and record transfer
Use records for referrals, boarding, grooming, travel, insurance claims, second opinions, and emergency visits.
Prescription refills, in-house pharmacy, and medication pickup
Franklin Ranch lists an in-house pet pharmacy and Petly refill requests. Approval can depend on exam and lab status.
| Need | Best route | Helpful details to provide |
|---|---|---|
| Medication refill | Petly or call 916-683-4000 | Pet name, medication name, dose, quantity, last exam date, and pharmacy pickup timing. |
| Prescription diet | Call the hospital or use approved refill route | Diet name, can/bag size, flavor, amount remaining, and whether the diet was prescribed by Franklin Ranch. |
| Parasite prevention | Call or portal request | Pet weight, species, age, last heartworm test if required, and current preventive brand. |
| Outside pharmacy approval | Ask hospital policy before ordering | Pharmacy name, fax, prescription requested, and pet’s current exam/lab status. |
| Controlled or monitored medications | Call the clinic | Expect stricter approval, exam requirements, lab monitoring, or pickup rules. |
Billing, estimates, CareCredit, and pet insurance
Ask for written estimates before dental care, surgery, advanced diagnostics, urgent care, and longer treatment plans.
Specialty referrals and emergency referral centers
Franklin Ranch can be a first point of contact, but some cases need specialty or 24/7 emergency care.
When referral may be needed
Advanced surgery, complex internal medicine, oncology, neurology, cardiology, ophthalmology, critical care, advanced imaging, and ICU monitoring may require specialty referral.
What to bring
Bring exam notes, lab results, imaging reports, X-rays, ultrasound findings, medications, discharge summaries, vaccine records, and insurance claim forms.
Emergency transfer
If Franklin Ranch reaches urgent-care capacity or the pet needs overnight monitoring, the team may refer to an approved 24/7 emergency referral center.
After referral
Ask both clinics who handles follow-up, rechecks, medications, lab monitoring, suture removal, and long-term management.
Before you go: pet-owner checklist
Use this checklist for wellness visits, urgent care, surgery consults, dental planning, or puppy and kitten exams.
Bring records
- Previous veterinary records.
- Vaccine certificates.
- Medication and supplement list.
- Lab results, imaging, and discharge summaries.
- Insurance claim forms if needed.
Pet safety
- Dogs should be leashed and controlled.
- Cats should be in secure carriers.
- Reactive pets may need parking-lot check-in instructions.
- Potentially contagious pets should stay in the car until staff gives directions.
For urgent visits
- Call before driving in.
- Tell staff about breathing, bleeding, collapse, seizures, toxin exposure, or blocked urination.
- Bring toxin packaging or medication bottles if safe.
- Go to an ER if the clinic advises emergency referral.
For surgery or dental
- Confirm fasting instructions.
- Ask about pre-anesthetic bloodwork.
- Review the written estimate.
- Ask about pain control, cone use, activity restriction, and recheck timing.
Franklin Ranch Pet Hospital map, arrival, and parking
Use the map for route planning, but call the clinic for same-day urgent-care availability before arriving.
Franklin Ranch Pet Hospital
10207 Franklin Blvd.
Elk Grove, CA 95757
Phone: 916-683-4000
Email: info@franklinpet.com
Franklin Ranch Pet Hospital FAQs
Common questions about appointments, urgent care, hours, records, refills, services, and first visits.