Emanate Health Foothill Presbyterian: Contact & Patient Info

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Glendora, California · Hospital Patient Guide · Updated September 2026

Emanate Health Foothill Presbyterian Hospital contact, ER, map, services, records, billing, visitor, and portal help

Emanate Health Foothill Presbyterian Hospital is located at 250 S. Grand Ave., Glendora, CA 91741. The main hospital phone number is 626-963-8411.

This guide is built for patients, visitors, caregivers, drivers, and family members who need the right phone number, emergency route, map, department details, visitor rules, patient portal, medical records process, billing help, insurance support, and financial assistance links.

Call Hospital: 626-963-8411 Patient Portal Medical Records Official Hospital Page
Emergency warning: If you may be having a life-threatening medical emergency, call 911 or go to the nearest emergency department. Foothill Presbyterian Hospital lists its Emergency Room as open 24 hours, but this guide cannot diagnose, triage, or decide whether symptoms are safe to wait.
Hospital address 250 S. Grand Ave.

Glendora, CA 91741. Use this for GPS, rideshare, registration, medical-record forms, and insurance paperwork.

Main phone 626-963-8411

Use for general hospital routing, department transfer, visitor questions, and location confirmation.

Emergency Room Open 24 hours

For severe symptoms, call 911 first instead of driving yourself or waiting online.

Medical records help 626-814-2440

Use for Health Information Management questions, release forms, portal support, and record-request issues.

Financial assistance 626-732-3100

Business Office support is listed Monday through Friday, 8:00 am to 4:00 pm, excluding holidays.

State facility data HCAI ID 106190298

California HCAI lists the facility as a hospital with license number 930000052.

Start here: choose the right Foothill Presbyterian Hospital action

Use this decision table before calling, driving, requesting records, checking the portal, visiting a patient, or trying to pay a hospital bill.

Your need Best action Prepare before you start
Life-threatening emergency Call 911 or go to the nearest emergency department. Symptoms, medications, allergies, medical history, ID, and insurance card if safely available.
Emergency Room at Foothill Use 250 S. Grand Ave., Glendora, CA 91741. Do not delay emergency care to complete forms or confirm online details.
Scheduled test or procedure Follow your doctor’s arrival, fasting, medication, and check-in instructions. Photo ID, insurance card, medication list, authorization, referral, and ride-home plan if needed.
Medical records Use the Emanate Health medical-records page or call HIM at 626-814-2440. Patient name, date of birth, date range, record type, recipient, signed authorization, email, and government ID for online requests.
Radiology CD or imaging report Use the Radiology/Imaging department route at Foothill Presbyterian Hospital. Patient ID, study date, ordering doctor, record destination, and whether you need CD, report, or both.
Hospital bill or estimate Use Emanate Health billing/financial resources or call 626-732-3100 for assistance. Account number, date of service, insurance EOB, household income if applying for help, and hardship details.
Insurance or Medicare help Call Emanate Health at 626-858-8577 if you do not see your insurance listed or need plan guidance. Plan name, member ID, provider group, referral status, authorization, deductible, and copay questions.
Visiting a patient Check current visitor rules before arrival. Patient unit, room number, visiting hours, age requirements, infection-control guidance, ID, and parking plan.

Contact information and useful phone numbers

Start with the main hospital number for routing, but use direct Emanate Health support numbers when the task is records, billing, insurance, patient relations, or patient liaison help.

Contact item Phone or detail Use it for
Hospital name Emanate Health Foothill Presbyterian Hospital Hospital routing, insurance forms, medical records, billing, and appointment paperwork.
Address 250 S. Grand Ave., Glendora, CA 91741 GPS, rideshare, emergency department directions, patient forms, and mailed documentation.
Main hospital phone 626-963-8411 General hospital questions, department transfer, patient-location help, and location confirmation.
Ferguson Outpatient Surgery Center 626-857-3176 Outpatient surgery questions connected to the Foothill Presbyterian campus.
Health Information Management 626-814-2440 Medical records, authorization forms, portal help, and record-release questions.
Medical records fax 626-814-2560 Sending completed signed authorization forms to the Health Information Management Office.
Patient portal email Emanate.Health.Patient.Portal@emanatehealth.org Portal credential reset and access-support questions.
Business Office 626-732-3100 Financial assistance, payment questions, and help completing the financial-assistance application.
Insurance questions 626-858-8577 Insurance plan questions if your plan is not listed or you need help understanding network access.
Medi-Cal renewal help 626-732-8793 Medi-Cal renewal assistance during listed weekday hours.
Patient Relations 626-858-8519 or 626-858-8521 Patient and family grievances, concerns, compliments, and unresolved hospital-care issues.
Patient Relations email PatientRelations@EmanateHealth.org Written concerns, follow-up details, and documentation for patient relations.
Patient Liaisons 626-858-8577 One-on-one help navigating Emanate Health services, programs, appointments, coverage, and resources.

Google map, directions, parking, and arrival planning

Use the map for route planning to the Glendora campus. Confirm the correct entrance if you are coming for the Emergency Room, surgery, imaging, lab, mammogram, occupational therapy, or another scheduled service.

Emanate Health Foothill Presbyterian Hospital
250 S. Grand Ave.
Glendora, CA 91741
Main: 626-963-8411

Use this embedded Google map only for navigation. Hospital entrances, parking routes, construction, and department check-in locations can change, so follow current hospital signage and instructions from your scheduler.

Before you park

Know the department name, appointment time, doctor or ordering provider, and whether your visit is for ER, lab, imaging, surgery, mammogram, occupational therapy, or an inpatient unit.

Bring to registration

Bring photo ID, insurance card, referral, authorization number, current medication list, allergy list, payment method, and instructions from your physician.

Mobility support

Call the hospital before arrival if you need wheelchair help, accessible parking guidance, curbside assistance, or help finding the right entrance.

Do not visit sick

If you have fever, runny nose, cough, diarrhea, or another contagious symptom, use phone or video communication unless you are seeking care yourself.

Official online actions and what to do after opening them

Use official Emanate Health, HCAI, and ShareCare routes for live actions. Search ads, review sites, and third-party directories may not reflect current hospital instructions.

Official hospital page

Open Foothill Presbyterian Hospital location page

  1. Confirm address, phone number, services, ER status, and department notes.
  2. Check whether your visit belongs at the hospital, outpatient surgery center, imaging department, lab, or another Emanate location.
  3. Call before relying on a third-party map listing.

Patient portal

Open Emanate Health Patient Portal

  1. Sign in or create/reset your portal credentials.
  2. Review available visit results, discharge instructions, visit histories, medications, and forms.
  3. Call HIM at 626-814-2440 if you need portal assistance.

Medical records

Open Emanate Health medical records

  1. Choose patient request or third-party request.
  2. Complete the signed authorization form with patient, date range, record type, and recipient details.
  3. Submit by the listed mail, fax, online, or in-person route.

Online bill pay

Open Emanate Health online bill pay

  1. Have your statement, account number, guarantor name, and date of service ready.
  2. Confirm whether the bill is hospital, physician, emergency, imaging, lab, or other professional charges.
  3. Call financial services if the balance does not match your insurance explanation of benefits.

Financial assistance

Review financial assistance

  1. Check charity care, discounted care, and payment-plan information.
  2. Prepare household income, insurance, expenses, and hardship documentation.
  3. Call 626-732-3100 for application help.

Hospital billing policy lookup

Open California HCAI hospital billing listing

  1. Verify the hospital license number and HCAI ID.
  2. Review charity care, discount payment, and debt collection policy links.
  3. Use the state complaint route if you believe hospital billing assistance rules were not followed.

Emergency Room and urgent-care decision help

Foothill Presbyterian Hospital lists Emergency Room access as open 24 hours. For serious symptoms, call 911 or go to the nearest emergency department.

Call 911 now
Chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, severe allergic reaction, overdose, seizures, suicidal thoughts, sudden confusion, or loss of consciousness should be treated as an emergency.
ER address
Use Emanate Health Foothill Presbyterian Hospital, 250 S. Grand Ave., Glendora, CA 91741. Bring ID and insurance if available, but do not delay emergency care to gather paperwork.
Not sure?
When symptoms may be life-threatening, choose emergency care. For non-life-threatening concerns, contact your primary care office, Emanate Health patient liaison, urgent care, or insurance nurse advice line as appropriate.
After ER visit
Ask for discharge instructions, medication changes, follow-up timing, warning signs, test results, and whether records should be sent to your primary care doctor or specialist.
Important: Online articles cannot diagnose or triage symptoms. If symptoms feel severe, sudden, or unsafe, call 911.

Departments, services, and listed hours

Department hours may change by staffing, holidays, order requirements, and appointment type. Confirm the current schedule before non-emergency visits.

Department or service Listed availability or phone What patients should know
Emergency Room Open 24 hours Use for emergencies. Call 911 if transport is unsafe or symptoms are life-threatening.
Outpatient Laboratory Monday–Friday, 8:00 am–5:00 pm; Saturday, 8:00 am–12:00 pm Ask whether fasting is needed and whether the lab order is already in the system.
Radiology and Imaging CD/report pickup listed Monday–Friday, 9:00 am–2:00 pm For imaging copies, confirm whether you need a CD, report, or both before going.
Ferguson Outpatient Surgery Center 626-857-3176 Ask about arrival time, fasting, medication holds, ride-home requirements, and discharge instructions.
Cardiology Listed service Confirm whether your appointment is hospital-based, medical-group-based, outpatient testing, or physician-office care.
Gastroenterology Listed service For procedures, follow prep, fasting, medication, and driver instructions exactly.
Imaging and mammograms Listed services Bring orders, prior imaging if requested, insurance authorization, and any preparation instructions.
Occupational therapy Listed service Bring referral details, therapy order, brace or equipment if used, and any prior surgery or injury instructions.
Orthopedics Listed service Ask whether your visit is for hospital surgery, outpatient follow-up, imaging, or medical-group care.
Palliative care Listed service Ask about care goals, symptom support, advance directives, family meetings, and spiritual-care support.
Robotic surgery Listed service Confirm surgeon, procedure location, pre-op testing, financial estimate, and post-op follow-up plan.
Women’s health and gynecology Listed services Bring referral information, imaging or lab orders, medication list, and insurance authorization if required.

Patient preparation before a hospital visit or procedure

Good preparation reduces delays at registration, laboratory, imaging, surgery, emergency care, occupational therapy, and outpatient departments.

Confirm the correct campus and entrance. Make sure your appointment is at Foothill Presbyterian Hospital, not Queen of the Valley Hospital, Inter-Community Hospital, an Emanate Health Medical Group clinic, or another outpatient site.
Bring the right documents. Bring photo ID, insurance card, referral, authorization, medication list, allergies, recent outside results, imaging discs if requested, and payment method.
Follow medical instructions exactly. Follow fasting, medication, blood thinner, diabetes medication, arrival, bowel prep, lab, imaging, and ride-home instructions from your ordering provider or scheduler.
Use the portal for available information. The patient portal may show conditions, visit results, health maintenance tips, visit histories, discharge instructions, medications, and appointment-related functions.
Plan for discharge. For surgery, sedation, admission, or emergency discharge, ask about prescriptions, home equipment, warning signs, follow-up appointments, and who should receive records.
Helpful call script: “I have an appointment at Foothill Presbyterian Hospital on __ for __. Which entrance should I use, what time should I arrive, do I need to fast, and what documents should I bring?”

Visitor rules, visiting hours, and unit-specific limits

Emanate Health visitor rules can change for infection control, patient condition, safety, and unit operations. Confirm current rules with the care unit before arrival.

Area General guidance listed Practical visitor note
General visiting hours Monday–Friday, 5:30 am–8:00 pm; Saturday and Sunday, 6:30 am–8:00 pm Ask the unit before visiting because patient condition and safety needs may limit access.
Visitor age Visitors must generally be 16 years or older. Exceptions may apply for pediatrics, end-of-life situations, or caregiver needs.
Admitted inpatients Two visitors at a time are generally listed. Visitors are encouraged to stay in the room whenever possible.
Emergency Department Two visitors at a time are generally listed. Emergency Department safety and patient-care needs may affect visitor access.
Surgery or procedure patients One visitor is generally listed during the surgical or procedure process. If admitted, inpatient visitor rules generally apply after admission.
Adult critical care units Visitors are allowed 24 hours a day, with one visitor allowed between 7–8 am and 7–8 pm. Critical-care rules may be stricter depending on patient status and care-team activity.
Labor and delivery / mother-baby Two support persons are generally listed. Confirm current rules for support people, postpartum access, siblings, and infection control.
NICU and pediatrics NICU allows one parent at a time; pediatric unit allows two visitors during normal visiting hours and one overnight visitor. Ask the unit for current parent, guardian, sibling, and overnight rules.
If you are sick Visitors with fever, runny nose, cough, or diarrhea should use alternative communication. Use phone calls, FaceTime, or other approved alternatives when visiting would risk patient safety.
Visitor etiquette: Keep noise low, follow staff instructions, avoid eating in patient rooms when not allowed, wash hands often, and leave promptly if clinical care requires privacy or space.

Emanate Health Patient Portal: login, records, medications, and appointment tools

The Emanate Health Patient Portal gives patients secure online access to selected health information after enrollment.

Portal information

  • Health conditions.
  • Results of your visit.
  • Health maintenance tips.
  • Visit histories.
  • Discharge instructions.
  • Forms received during care.

Portal actions

  • Update personal data.
  • Manage medication information.
  • Preregister when available.
  • Adjust medical appointments when supported.
  • Use login and reset tools for account access.

Portal help

For portal assistance, Emanate Health directs patients to Health Information Management at 626-814-2440. Credential reset support also lists Emanate.Health.Patient.Portal@emanatehealth.org.

Portal limitation

The portal is useful for selected available health information, but formal legal or complete records may still require the medical-records request process.

Medical records, release forms, imaging CDs, and ShareCare requests

Emanate Health handles medical records for Foothill Presbyterian Hospital through Health Information Management and ShareCare Health Data Services.

Record task What to do Foothill / Emanate detail
Request your own records Use the Patient Medical Records Request route or download the authorization form. Online requests may require a valid email address and government-issued ID.
Send records to someone else Use the Authorization for Disclosure of Protected Health Information form. Only the patient, parent/legal guardian, or legal health care representative can sign release forms.
Mail request Mail completed signed forms to the Health Information Management Office. Emanate Health Queen of the Valley Hospital, 1115 S. Sunset Ave., West Covina, CA 91790.
Fax request Fax completed signed forms to HIM. Fax: 626-814-2560.
Call HIM Call Health Information Management for assistance. Phone: 626-814-2440 during listed business hours.
Imaging CD and report Use the nearest hospital radiology/imaging department route. Foothill Presbyterian Hospital is listed at 250 S. Grand Ave.; CD/report pickup hours are listed Monday–Friday, 9:00 am–2:00 pm.
Track record request Use ShareCare status, invoice, or requester gateway tools. You may need patient date of birth, patient name, reference number, request ID, invoice ID, or customer number.
Records accuracy note: Unsigned requests or incomplete legal-authority documents can delay processing. If you are requesting records for someone else, ask HIM what proof of authority is required before submitting the form.

Billing, insurance, estimates, chargemaster, and plan checks

Hospital bills can include hospital charges, physician charges, emergency providers, imaging, lab, anesthesia, surgery, therapy, and insurer adjustments. Use official billing and insurance routes before assuming the final balance.

Online bill pay

Use Emanate Health online bill pay and compare the hospital statement with your insurance explanation of benefits before disputing or paying an unexpected balance.

Insurance questions

Emanate Health says it contracts with most health insurance plans. Benefits vary by plan and employer, so patients should verify coverage, referral rules, authorization, deductibles, copays, and network status.

Accepted plans list

The official insurance page lists plans such as Aetna, Alignment, Anthem Blue Cross, Blue Shield of California, Cigna, Health Net, Humana, L.A. Care, Molina, SCAN, UnitedHealthcare, and others.

Medicare and Medi-Cal help

Emanate Health lists Medicare participation and provides support numbers for Medicare plan questions and Medi-Cal renewal assistance.

Billing question Best next step Why it helps
My bill does not match insurance Compare the hospital statement with your explanation of benefits, then contact billing or your insurer. Denials, deductibles, coinsurance, network rules, coding, and timing can change the displayed balance.
I need a cost estimate Use Emanate Health price transparency resources and call your insurance plan with the service details. Hospital estimates may not include all physician, professional, prescription, or complication-related costs.
I need a chargemaster file Use Emanate Health’s chargemaster page and select Foothill Presbyterian Hospital. Chargemaster data is not an exact patient-price quote, but it can help with transparency research.
I am self-pay or underinsured Contact the Business Office at 626-732-3100 and ask about financial assistance or payment options. Help is easier to request before the account becomes overdue or goes through collections.
My plan is not listed Call 626-858-8577 and also verify directly with the insurer. Hospital participation, medical group contracts, and benefit design can differ by plan.

Financial assistance, charity care, discount payment, and complaint rights

Patients who are uninsured, underinsured, or unable to pay a hospital bill should review financial assistance before ignoring a statement.

Business Office
For questions about Emanate Health financial assistance or help completing the application, call 626-732-3100. Listed hours are Monday through Friday, 8:00 am to 4:00 pm, excluding holidays.
Assistance types
Emanate Health financial resources discuss charity care, discounted care, hospital bill estimation, patient accounts, and machine-readable price files.
State policy lookup
California HCAI lists Foothill Presbyterian Hospital’s charity care, discount payment, and debt collection policy records under license number 930000052 and HCAI ID 106190298.
Complaint route
If you believe financial assistance was wrongly denied or hospital billing requirements were not followed, review the California Hospital Bill Complaint Program information.
Before calling about financial help: Gather your hospital bill, insurance information, proof of income, household size, recent expenses, denial letters, and any documents showing financial hardship.

Patient liaisons, patient relations, language access, and support services

Hospital navigation is not only about address and phone. Patients may also need help with appointments, coverage, concerns, communication, and hospital resources.

Patient Liaisons

Patient Liaisons provide one-on-one help navigating Emanate Health services, resources, appointments, coverage questions, Medicare, Medi-Cal, Covered California, classes, and programs. Call 626-858-8577.

Patient Relations

For grievances or concerns, Emanate Health lists Patient Relations phone numbers 626-858-8519 and 626-858-8521, plus email PatientRelations@EmanateHealth.org.

Language and communication help

Use Emanate Health’s non-discrimination and patient-rights resources if you need language assistance, disability-related communication support, or help understanding hospital information.

Patient responsibilities

Patients are expected to provide accurate information, ask questions when instructions are unclear, follow hospital rules, respect staff and other patients, and help control noise, privacy, and visitor volume.

What many top-ranking listings miss

Map listings and review pages often show only address, phone, rating, and basic hours. Patients need deeper action steps before a hospital visit.

Common listing detail Why it is incomplete What this guide adds
Address and phone only It does not explain portal, billing, records, visitor policy, ER route, or department check-in. Main phone, HIM phone, records fax, billing office, patient relations, patient liaison, and map.
Generic open status The ER, lab, imaging CD pickup, surgery center, and visitor access do not all follow one schedule. Separate department timing notes and a warning to confirm current hours before non-emergency visits.
Services list A short list does not tell patients what documents or instructions they need before arrival. Patient preparation steps, entrance planning, document checklist, and call script.
Insurance names A plan name does not guarantee a specific service, doctor, referral, authorization, or out-of-pocket cost. Insurance verification questions, Medicare/Medi-Cal help numbers, and billing dispute steps.
Financial assistance link Patients may not know about state policy lookup, charity care, discount payment, debt collection rules, or complaint options. Business Office contact, HCAI license/HCAI ID, and practical application preparation checklist.

Official source checklist used for this guide

Use these official pages for final confirmation because hospital hours, visitor rules, financial-assistance rules, insurance contracts, portal access, records instructions, and department access can change.

Official source What it helps verify When to open it
Foothill Presbyterian Hospital location page Address, main phone, specialties, Emergency Room status, lab hours, visitor reminder, and campus identity. Open before visiting, calling, using GPS, or confirming a department route.
Hospital visitation guidelines Visitor hours, age rules, inpatient rules, ER visitors, procedure visitors, critical-care rules, and illness guidance. Open before visiting a patient or bringing a support person.
Patient Health Portal page Portal enrollment, login, health information access, discharge instructions, medication management, and HIM support. Open when accessing records, results, medications, or appointment functions online.
Emanate Health Patient Portal login Live portal login route. Open when signing in, creating an account, or resetting credentials.
Medical records page HIM phone, medical records form route, fax, mail process, ShareCare workflow, and imaging CD/report pickup notes. Open when requesting records for yourself, another provider, legal use, insurance, or imaging copies.
Insurance page Health plans, PPO networks, IPA/medical groups, Medicare participation, insurance questions number, and Medi-Cal renewal help. Open before assuming a plan is accepted for your exact service or doctor.
Financial resources and assistance Financial counseling, charity care, discounted care, hospital bill estimates, machine-readable files, and Business Office number. Open if you need a bill estimate, financial help, payment-plan guidance, or application support.
Chargemaster page Foothill Presbyterian Hospital chargemaster route. Open for price transparency research, not as an exact patient out-of-pocket estimate.
Patient Liaisons page Patient liaison phone number and one-on-one support scope. Open when you need help finding services, navigating coverage, or understanding available Emanate Health resources.
California HCAI hospital billing policy listing Hospital address, license number, HCAI ID, charity care policy, discount payment policy, debt collection policy, and complaint route. Open when researching billing rights, charity-care policy, discount-payment policy, or debt-collection policy.
Independent guide notice: USHospitalGuides.com is not Emanate Health, Foothill Presbyterian Hospital, a doctor, an insurer, a billing office, or an emergency service. Use official hospital channels for current medical, billing, visitor, records, and emergency decisions.

Medical and emergency disclaimer

This guide is for hospital navigation, contact, billing, records, insurance, visitor, and portal information. It is not medical advice.

Do not delay emergency care. For chest pain, stroke symptoms, severe breathing difficulty, major trauma, severe allergic reaction, suicidal thoughts, uncontrolled bleeding, overdose, seizures, or sudden collapse, call 911 or go to the nearest emergency department.

Emanate Health Foothill Presbyterian Hospital FAQs

These questions cover the address, phone number, ER access, lab hours, services, visitor rules, patient portal, medical records, billing, insurance, and financial assistance.

1. What is the address for Emanate Health Foothill Presbyterian Hospital?
Emanate Health Foothill Presbyterian Hospital is located at 250 S. Grand Ave., Glendora, CA 91741.
2. What is the main phone number for Foothill Presbyterian Hospital?
The main hospital phone number is 626-963-8411. Use it for general hospital routing, department transfer, patient-location help, and location confirmation.
3. Is Foothill Presbyterian Hospital’s Emergency Room open 24 hours?
Yes. The official location listing shows the Emergency Room as open 24 hours. For life-threatening symptoms, call 911 instead of delaying care.
4. What are the outpatient lab hours at Foothill Presbyterian Hospital?
The official location listing shows outpatient lab hours as Monday through Friday, 8:00 am to 5:00 pm, and Saturday, 8:00 am to 12:00 pm. Confirm current hours before visiting because schedules can change.
5. What services are listed at Foothill Presbyterian Hospital?
Listed specialties include cardiology, emergency room, family medicine, gastroenterology, gynecology, imaging, laboratory, mammograms, occupational therapy, orthopedics, palliative care, robotic surgery, and women’s health.
6. What are the visitor hours at Emanate Health hospitals?
The visitor guidance lists general visiting hours as Monday through Friday, 5:30 am to 8:00 pm, and Saturday and Sunday, 6:30 am to 8:00 pm. Unit-specific restrictions and exceptions may apply.
7. How do I access the Emanate Health Patient Portal?
Use the official Emanate Health Patient Portal login. After enrollment, the portal may show health conditions, visit results, visit histories, discharge instructions, forms, medications, and appointment-related functions.
8. How do I request medical records from Foothill Presbyterian Hospital?
Use the Emanate Health medical-records page, choose the correct patient or third-party request route, complete the signed authorization form, and submit it through the listed online, mail, fax, or in-person process. For help, call Health Information Management at 626-814-2440.
9. How do I get radiology CDs or imaging reports from Foothill Presbyterian Hospital?
Emanate Health says patients can obtain radiology or imaging CDs and reports at the nearest hospital Radiology/Imaging department. Foothill Presbyterian Hospital is listed at 250 S. Grand Ave., Glendora, CA 91741, with CD request hours listed Monday through Friday, 9:00 am to 2:00 pm.
10. Who do I call for billing, insurance, or financial assistance?
For financial assistance or application help, call the Emanate Health Business Office at 626-732-3100. For insurance questions if your plan is not listed, call 626-858-8577. For Medi-Cal renewal help, call 626-732-8793.