East Jefferson General Hospital: Contact & Patient Info

Metairie Hospital & Patient Guide

East Jefferson General Hospital address, phone, ER, doctors, parking and patient information

East Jefferson General Hospital (EJGH) is a 420-bed LCMC Health hospital at 4200 Houma Boulevard in Metairie, Louisiana. The hospital has served Jefferson Parish since 1971 and today combines community hospital care with an expanding academic partnership involving Tulane University School of Medicine and other regional specialists.

The Metairie campus provides emergency care, heart and vascular services, cancer treatment, neurosciences, orthopedic care, surgery, laboratory and imaging, primary care, behavioral health, rehabilitation, urology and a growing Tulane Transplant Institute offering highly complex specialty care.

This guide brings together the information patients most often need before arriving: exact campus locations, Emergency Department access, appointment numbers, current doctors, published clinic hours, free parking garages, visitor rules, billing, price estimates, insurance, financial assistance, medical records, MyChart, outpatient laboratory services, pharmacy access, interpreters, dining and family support.

4200 Houma Blvd. 420 beds 650+ physicians Free campus parking LCMC Health + Tulane

Reviewed: August 20, 2026. Appointment openings, doctor schedules, insurance participation and procedure prices can change. Verify time-sensitive details before planned care.

Medical emergency: call 911. East Jefferson General Hospital’s Emergency Department is at 4200 Houma Blvd., Metairie, LA 70006. Emergency Care direct line: 504-503-4377. Main hospital: 504-503-4000.
Main hospital 4200 Houma Blvd.
Metairie, LA 70006
Main phone 504-503-4000
Hospital operator
Appointments 504-503-7000
Mon-Fri 8 a.m.-4:30 p.m.
Emergency Care 504-503-4377
Expanded 62-area ED
Parking FREE
Patients and visitors
Billing / cost help 504-401-9287
Bills, installments and costs

East Jefferson General Hospital quick facts

East Jefferson General Hospital opened on February 14, 1971 with 250 beds and about 250 physicians. The current hospital has 420 beds, more than 650 physicians and more than 3,000 team members.
Address

4200 Houma Boulevard

Metairie, LA 70006. Main hospital number: 504-503-4000.

Hospital size

420 beds

A major acute-care hospital serving Jefferson Parish and the greater New Orleans region.

Medical staff

650+ physicians

The medical staff now includes community physicians and expanding Tulane specialty teams.

Academic medicine

Tulane partnership

Tulane transplant, surgery, urology and other specialty services have moved to or expanded at EJGH.

Emergency Department

62 treatment areas

The recently upgraded Emergency Department includes expanded capacity and specialized spaces.

Patient portal

LCMC Health MyChart

Use the portal for appointments, test results, prescription refills, bills and secure care-team communication.

Current hospital leadership

LeaderCurrent role
Gregory Nielsen Chief Executive Officer, East Jefferson General Hospital and Lakeside Hospital
Brandon Mauldin, MD Chief Medical Officer; academic hospitalist and Assistant Professor of Medicine at Tulane University School of Medicine

Start here: which East Jefferson number should you call?

Life-threatening emergency
Call 911 or go directly to East Jefferson’s Emergency Department.
Main hospital / patient information
504-503-4000
New appointment or referral
504-503-7000, Monday-Friday 8 a.m.-4:30 p.m.
Heart & Vascular Care
504-503-4102
Transplant Institute
504-988-5344
Tulane Urology
504-988-5271
Tulane Surgery
504-988-5110
Outpatient Laboratory
504-503-5562
Billing questions
504-401-9287 or LCMC Customer Service 504-702-4862.
Financial Assistance
504-962-7000, Monday-Friday 8:30 a.m.-4:30 p.m.
Medical Records
844-324-6205, option 1.
MyChart support
866-662-6161.
Guest Services
504-503-4837.
Free LCMC Nurse Hotline
504-962-6202; Mon-Fri 8 a.m.-8 p.m., Sat-Sun 8 a.m.-4 p.m.

East Jefferson General Hospital campus: which building do you need?

The EJGH campus contains several separate medical-office and treatment buildings. An appointment listed as “East Jefferson” may be at 4200, 4204, 4224, 4228, 4315 or 4320 Houma Boulevard rather than the main hospital entrance.
LocationAddressMain use
Main Hospital 4200 Houma Blvd. Emergency Department, inpatient care, surgery, laboratory, radiology, breast care and many hospital services.
Cancer Center 4204 Houma Blvd. Oncology and related outpatient cancer care.
Medical Office Building 4224 Houma Blvd. Tulane Surgery, Tulane Urology and physician offices.
Medical Plaza 4228 Houma Blvd. Heart & Vascular Care, cardiac rehabilitation and primary/family care.
Professional Building 4315 Houma Blvd. Physician offices and outpatient specialty services.
East Jefferson North / Jefferson Medical Tower 4320 Houma Blvd. Tulane Transplant Institute, Pain Management and other specialty services.

Main entrance

The main hospital entrance is accessed from the West Esplanade Avenue side of the campus. From I-10, take the Clearview Parkway exit, head north, turn right on West Esplanade Avenue and follow EJGH campus signage.

How far is EJGH from common landmarks?

  • About 5 minutes from I-10 at the Clearview exit
  • About 6 minutes from Lakeside Mall
  • About 15 minutes from Louis Armstrong New Orleans International Airport
  • About 20 minutes from downtown New Orleans under normal traffic conditions

How to make an appointment at East Jefferson General Hospital

East Jefferson’s main physician appointment and referral service is 504-503-7000, available Monday-Friday from 8 a.m.-4:30 p.m..

Online referral requests submitted after hours or on weekends are handled after the start of the next business day.

Appointment steps

Identify the specialty. If you already know you need cardiology, transplant, urology or another service, use the specialty’s direct number when available.
Have insurance information ready. Some plans require a primary-care referral or prior authorization before specialty care.
Confirm the exact building. Ask the scheduler for the street address, suite number and floor.
Give the physician’s full name if requesting one doctor. Ask for that physician’s next available clinic session rather than assuming a weekly schedule.
Ask what records are required. Complex specialty visits may require prior imaging, laboratory work, pathology or operative records.

Pre-registration for procedures

Patients coming for a scheduled hospital procedure may be asked to pre-register.

Pre-registration
504-503-4848
Procedure scheduling
504-454-4164
Central physician scheduling
504-503-7000

What to bring to an office visit

East Jefferson’s primary-care offices ask patients to arrive about 15 minutes early and bring insurance cards and medications.

East Jefferson General Hospital doctors and specialists

EJGH has more than 650 physicians, and the roster continues to expand as Tulane specialty services move to the Metairie campus. The lists below focus on high-demand current programs rather than attempting to reproduce every physician.

Examples of current hospital-affiliated physicians

Mark J. Marino, MD
Gastroenterology
Lehman K. Preis Jr., MD
Cardiology
Michelle M. Eagan, MD
Plastic Surgery
George P. Graham, MD
Cardiology
Ali H. Ayoub, MD
Interventional Cardiology
Omar I. Kreidieh, MD
Cardiac Electrophysiology
Doctor profiles can show hospital affiliation and appointment locations, but that does not mean the physician sees routine office patients inside 4200 Houma Boulevard every weekday.

East Jefferson Heart & Vascular doctors

East Jefferson General Hospital Heart and Vascular Care
4228 Houma Blvd., 3rd Floor
Metairie, LA 70006
Phone: 504-503-4102

Current heart and vascular team

Asif H. Anwar, MD
Ali H. Ayoub, MD
Interventional Cardiology
Jamil F. Borgi, MD
Orlando Deffer, MD
Aabha Divya, MD
Melissa J. Donovan, MD
George P. Graham, MD
Cardiology
Abhinav Saxena, MD
Bassam G. Wanna, MD
Jose M. Wiley, MD
Sasa Vukelic, MD, PhD

Other cardiovascular locations on campus

ServiceAddressPhone
Cardiac Cath Lab4200 Houma Blvd., 2nd Floor504-503-4124
Cardiac Rehabilitation4228 Houma Blvd., Suite 120504-503-4145
Heart Failure Clinic4224 Houma Blvd., Suite 500504-503-7003

East Jefferson neurosciences, neurology and neurosurgery

The East Jefferson / Tulane Neurosciences program now includes a large roster of neurologists, neurosurgeons and related specialists.

Selected current physicians

Paul C. Buechel, MD
Paul J. Waguespack, MD
Jesse J. Corry, MD
Piotr W. Olejniczak, MD
Christopher M. Maulucci, MD
Frank Culicchia, MD
Najeeb M. Thomas, MD
Thomas L. Francavilla, MD
Bryan R. Payne, MD
Sassan Keshavarzi, MD
Demetrius M. Maraganore, MD
John D. England, MD

East Jefferson Brain and Spine Care

3800 Houma Blvd., Suite 325
Metairie, LA 70006
Phone: 504-885-7337

The neuroscience roster is extensive and physicians may practice at multiple LCMC/Tulane locations. Call the relevant clinic for the named physician’s exact Metairie schedule.

Tulane Transplant Institute at East Jefferson

The Tulane Transplant Institute moved from downtown Tulane Medical Center to East Jefferson General Hospital in January 2024.

Tulane Transplant Institute at East Jefferson
4320 Houma Blvd., 7th Floor
Metairie, LA 70006
Phone: 504-988-5344

Transplant programs

  • Kidney transplantation
  • Living-donor kidney transplantation
  • Liver transplantation
  • Living-donor liver transplantation
  • Pancreas transplantation
  • Complex liver, bile-duct and pancreatic surgery
  • Heart and lung transplant expertise within the multidisciplinary program

Current transplant specialists

Arnold B. Alper Jr., MD
Lee S. Cummings, MD
Enrique Diaz Guzman Zavala, MD
Diala T. Khirfan, MD
Mary T. Killackey, MD
Anil S. Paramesh, MD
Fredric G. Regenstein, MD
Peng-Sheng Ting, MD
Kiara A. Tulla, MD
Sasa Vukelic, MD, PhD
Transplant evaluation is a coordinated process rather than a normal walk-in specialty visit. Call the institute before traveling and follow your transplant coordinator’s instructions.

Tulane Urology at East Jefferson

Tulane Urology relocated from downtown New Orleans to the East Jefferson campus in July 2025.

East Jefferson General Hospital Tulane Urology
4224 Houma Blvd., Suite 640
Metairie, LA 70006
Phone: 504-988-5271

Current urologists

Babak K. Azad, MD
Jorge R. Caso, MD
Alexis M. Chesrow, MD
Wayne J. Hellstrom, MD
Lawrence C. Jenkins, MD
Raju Thomas, MD

Conditions treated

  • Kidney stones
  • Urinary obstruction
  • Urethral strictures
  • Neurourology
  • Bladder cancer
  • Kidney cancer
  • Prostate cancer
  • Sexual-health conditions
  • Urinary incontinence
  • Pelvic-organ prolapse

East Jefferson doctor timing: which days do individual doctors work?

EJGH does not publish a public universal Monday-through-Sunday physician rota. The hospital’s internal physician call schedule requires staff login.

A doctor’s hospital affiliation or clinic opening hours should not be interpreted as that physician’s personal schedule.

Doctors may divide time among:

  • Outpatient clinic
  • Hospital rounds
  • Operating rooms
  • Procedures
  • Emergency call
  • Another LCMC facility
  • Tulane teaching responsibilities
  • Research

Published service hours that are useful

ServiceCurrent published hours
Appointment & Referral ServiceMon-Fri 8 a.m.-4:30 p.m.
Outpatient LaboratoryMon-Fri 7 a.m.-5 p.m.
Financial CounselorsMon-Fri 8:30 a.m.-4:30 p.m.
Guest Services internet centerMon-Fri 8 a.m.-4:30 p.m.
Visiting hoursDaily 8 a.m.-8 p.m.
Old Metairie Primary CareMon-Fri 8 a.m.-6 p.m.
Outpatient NutritionMon-Fri 7:30 a.m.-4 p.m.

How to get one doctor’s actual appointment time

  1. Call the doctor’s specialty practice.
  2. Give the physician’s full name.
  3. Ask whether the doctor is currently seeing new patients.
  4. Confirm the Metairie office address.
  5. Ask for the next available date and time.
  6. Confirm whether a referral or authorization is required.

East Jefferson General Hospital Emergency Room

East Jefferson recently expanded its Emergency Department to 62 treatment-care areas, adding capacity and specialized rooms for more efficient emergency treatment.

Emergency Care
4200 Houma Blvd.
Metairie, LA 70006
Direct phone: 504-503-4377

New Emergency Department features

  • 62 treatment-care areas
  • Dedicated Mother/Baby Suite for pregnant and postpartum patients
  • Orthopedic Trauma Room
  • Updated trauma bays
  • Separate first-floor pedestrian entrance
  • Temporary patient drop-off parking
  • Direct access to hospital specialists

Emergency drop-off

The current Emergency Department page describes a separate first-floor pedestrian entrance with temporary parking for patient drop-off.

After drop-off, follow hospital parking instructions. The Hudson Garage and nearby emergency-designated parking areas serve this side of the campus.

What happens in the ER?

Patients are triaged according to medical urgency. Testing may include laboratory work, EKG, X-rays, CT, MRI or other studies depending on the condition.

After treatment, the emergency team determines whether the patient can go home with follow-up instructions or requires hospital admission.

ER visitor rule

East Jefferson’s ER guide generally limits the treatment room to one visitor, although exceptions may be made.

East Jefferson ER cost and separate bills

There is no one fixed East Jefferson ER price.

The current East Jefferson ER guide warns that patients may receive separate charges for:

  • The hospital Emergency Room visit
  • The Emergency Room physician
  • Radiology services

Hospital billing: 504-401-9287
ER physician bill questions: 504-575-3613

Your out-of-pocket amount depends on the services performed, insurance network, deductible, copay and coinsurance.

Major services at East Jefferson General Hospital

Emergency Care

Expanded emergency department with 62 treatment areas and specialty access.

Heart & Vascular

Cardiology, interventional procedures, heart failure, cath lab and cardiac rehabilitation.

Cancer Care

Medical oncology, outpatient cancer treatment, radiation services and supportive programs.

Transplant

Tulane Transplant Institute with kidney, liver, pancreas and advanced transplant expertise.

Neurosciences

Neurology, neurosurgery, brain and spine care and stroke-related services.

Orthopedic Care

Joint replacement, orthopedic surgery and rehabilitation.

Urology

General urology, cancer, stone disease, urinary disorders and minimally invasive treatment.

Surgery

General, colorectal, hepatobiliary, pancreatic, breast, thyroid, robotic and minimally invasive procedures.

Digestive Health

Gastroenterology and related diagnostic/procedural care.

Laboratory

Hospital and off-site laboratory testing.

Radiology

Diagnostic imaging, MRI, PET/fusion and interventional imaging services.

Primary Care

Adult and family primary-care clinics across Jefferson Parish.

Behavioral Health

Geriatric behavioral-health unit and related psychiatric services.

Rehabilitation

Inpatient and outpatient rehabilitative services.

Respiratory Care

Pulmonary and respiratory diagnostic/treatment services.

Sleep Center

Sleep-disorder evaluation and testing.

Wound Care

Wound and hyperbaric-medicine treatment.

Nutrition

Medical nutrition therapy and inpatient dietitian support.

East Jefferson General Hospital costs, doctor fees and estimates

East Jefferson publishes hospital standard charges and offers the LCMC Health Care Price Estimate Calculator, but posted hospital charges are not the same as a patient-specific out-of-pocket estimate.

Why final cost varies

  • Insurance contract
  • Network status
  • Deductible
  • Copay
  • Coinsurance
  • Procedure complexity
  • Laboratory testing
  • Imaging
  • Medication
  • Additional physician services

Hospital charges do not include every professional fee

East Jefferson specifically states that published hospital charges do not include physician and other professional fees that may be billed separately.

Cost help

East Jefferson Financial Services: 504-401-9287
LCMC Health Customer Service: 504-702-4862

MDsave

East Jefferson also participates in MDsave for selected prepaid procedures/tests. Eligible patients can select a participating procedure, pay the displayed bundled price and bring the voucher for the scheduled service.

Always confirm that the MDsave voucher covers the exact facility and all services you expect. Separate physician services can sometimes fall outside a hospital price package.

Insurance accepted at East Jefferson General Hospital

LCMC Health states that it accepts most forms of insurance, including Medicare, Medicaid, Workers’ Compensation, selected HMO and PPO plans and many other commercial insurance products.

Important network warning

Even when East Jefferson General Hospital itself participates with your insurer, a facility-based physician may not be contracted with the same plan.

This can matter for services such as:

  • Emergency physician care
  • Radiology interpretation
  • Anesthesia
  • Pathology
  • Consulting specialists

Before a scheduled procedure

  1. Call the insurer.
  2. Give the exact East Jefferson facility name.
  3. Give the physician’s name.
  4. Confirm the procedure is authorized.
  5. Ask whether anesthesia, radiology and pathology are separately billed.
  6. Ask for your deductible and coinsurance responsibility.

East Jefferson Primary and Family Care specifically states that it accepts most major insurance plans, including Medicare and Medicaid.

East Jefferson General Hospital financial assistance

East Jefferson offers financial assistance for qualifying uninsured and underinsured patients receiving emergency or medically necessary care.

Current contact

Financial Counselors: 504-962-7000
Fax: 504-702-2600
Hours: Monday-Friday 8:30 a.m.-4:30 p.m.

Current posted income rules

East Jefferson’s current financial-assistance page still links a policy summary revised February 5, 2022. That posted policy states:

Household incomePosted EJGH assistance rule
At or below 250% of Federal Poverty Level No financial responsibility for eligible care under the policy, subject to policy requirements.
251%-400% of Federal Poverty Level May qualify for discounted rates.
Because the published summary is dated 2022 and Federal Poverty Guidelines change annually, call the current Financial Counselor line before relying on a specific income threshold or discount.

Other policy points

  • Assistance is for eligible emergency and medically necessary services.
  • Uninsured and underinsured patients can apply.
  • Assets and medical obligations can be considered.
  • Applicants may be required to pursue Medicaid or other available coverage.
  • Cosmetic and other non-medically-necessary services can be excluded.
  • Eligible patients cannot be charged more than the policy’s Amounts Generally Billed limit.

Application documents can include

  • Photo identification
  • Residency documentation
  • Income documentation
  • Dependent verification
  • Tax information
  • Benefit statements
  • Documentation of third-party financial support when applicable

East Jefferson General Hospital billing and payment plans

LCMC Health Billing Customer Service: 504-702-4862
East Jefferson billing/installment help: 504-401-9287

Ways to pay

  • MyChart
  • Credit/debit card
  • Electronic check / ACH
  • Apple Pay
  • Google Pay
  • Check
  • Money order

Do not send cash by mail.

Payment plans

LCMC Health allows eligible patients to create a customized payment plan by choosing the payment frequency, duration and first-payment date.

Patients may also make a partial payment, although the remaining balance is still due according to the account terms.

Zero-interest financing

East Jefferson currently promotes MedFinancial as a patient payment program offering zero-interest financing, subject to program terms.

Separate professional bills

You may receive separate bills from doctors or other professional providers even when the hospital facility bill appears in MyChart.

East Jefferson General Hospital medical records

Health Information Management / Release of Information
East Jefferson General Hospital / EJ Clinics
4200 Houma Blvd.
Metairie, LA 70006

Phone
844-324-6205, option 1
Fax
504-962-7016
Email
ROI@LCMCHealth.org

Records you can request

  • Complete health record
  • After Visit Summary
  • Discharge summary
  • Emergency Room record
  • Operative report
  • Radiology report
  • Radiology images
  • Cardiology reports
  • History and physical
  • Pathology / laboratory reports
  • Progress and clinic notes
  • Itemized bill

Sensitive records

The release form requires specific authorization for sensitive information such as HIV/AIDS testing, behavioral-health information, substance-use treatment and genetic testing.

Current patient-copy fee on the posted form

Personal request sizeCurrent posted patient rate
1-50 pagesNo charge
51+ pages$6.50 flat rate plus tax

Copies sent directly to another healthcare provider for continued care may be handled differently.

LCMC Health MyChart at East Jefferson

East Jefferson uses the LCMC Health Patient Portal powered by MyChart.

MyChart can be used to

  • Communicate with participating doctors
  • View test results
  • Read physician comments
  • Request prescription refills
  • Manage appointments
  • Review past and upcoming visits
  • View bills
  • Pay bills
  • Review payment history

Technical support

866-662-6161.

East Jefferson outpatient laboratory hours

East Jefferson General Hospital Outpatient Laboratory
4200 Houma Blvd.
2nd Floor – Domino Pavilion
Metairie, LA 70006

Phone
504-503-5562
Fax
504-503-5438
DayCurrent hours
Monday-Friday7 a.m.-5 p.m.
SaturdayClosed
SundayClosed
HolidaysClosed

Lab requisitions accepted

East Jefferson’s laboratory network states that off-site labs can accept:

  • EJGH laboratory requisitions
  • Quest requisitions
  • Labcorp requisitions
  • Recurring orders
  • Special testing
  • TB blood testing
  • Cortrosyn stimulation testing
Hospital emergency and inpatient laboratory services operate differently from routine outpatient blood-draw hours. Do not assume the outpatient lab is open because the hospital or ER is operating.

East Jefferson pharmacy and prescription information

East Jefferson patient materials list a Walgreens Pharmacy inside the hospital on the first floor near the main entrance.

Phone: 504-206-3695.

Discharge prescriptions

The hospital’s patient information states that eligible prescriptions may be delivered to the patient’s room before discharge.

A current public Walgreens operating-hours schedule was not posted on East Jefferson’s live patient pages reviewed for this guide. Call 504-206-3695 before relying on the pharmacy for a late-day, weekend or holiday pickup.

Primary-care prescription refills

East Jefferson Primary and Family Care asks patients to have the pharmacist call 504-454-7878 for refill requests and recommends requesting routine refills at least three days in advance.

Narcotic prescriptions are not refilled outside regular business hours through that practice.

East Jefferson General Hospital parking: garages, hours and valet

Parking is free for East Jefferson patients and visitors.

Canal Garage

Open 24/7

Located on the east side of the hospital. Recommended for hospital patients, visitors and physician offices at 4224 Houma Boulevard.

Hudson Garage

Open 5 a.m.-9 p.m.

Located on the west side. Used for registration, Labor and Delivery, Same Day Surgery/GI, outpatient lab, outpatient radiology and offices at 4228 Houma Boulevard.

EJ North Garage

Open 5 a.m.-9 p.m.

Useful for the Pre-Surgical Evaluation Center, ambulatory surgery, wound care, diabetes, pulmonary rehab, Sleep Lab, Pain Management and Jefferson Medical Tower.

Esplanade Garage

Open 3 a.m.-9 p.m.

Located on the northeast side and used for physician offices at 4315 Houma Boulevard.

Cardiology / Respiratory parking

A designated lot at the southeast corner of the hospital is available for cardiology, respiratory patients and patients who need special assistance.

Emergency / Yenni Treatment Center lot

The lot near the Yenni Pavilion at Ithaca and Hudson streets is designated for:

  • Emergency Department
  • Radiation Therapy
  • MRI
  • PET/Fusion Center
  • Outpatient Oncology

Valet parking

East Jefferson currently offers valet parking for patients and guests by the second-floor entrance of the Hudson Garage.

The live parking page does not publish a current valet fee. Do not assume valet is free simply because self-parking is complimentary.

Security escort

Safety and Security can escort patients and visitors to campus parking areas after dark.

Security: 504-503-4059.

When a garage closes to new vehicles, drivers already inside can still exit.

East Jefferson General Hospital visiting hours

General visiting hours are 8 a.m.-8 p.m., seven days a week.

Individual units may have different rules or temporary restrictions.

After-hours entrance

The hospital’s main doors are locked at 9 p.m.. After that time, people entering the hospital must use the Emergency Department or Groundlink Garage entrance.

Children visiting

Children may visit when accompanied by an adult, but EJGH asks that children:

  • Remain in the patient’s room
  • Not visit critical-care rooms
  • Not visit isolation rooms
  • Not visit semiprivate rooms

Overnight visitor

East Jefferson asks that only one guest stay overnight with a patient.

Women and newborn “Cuddle Time”

Cuddle Time is held daily from 2-4 p.m.. Visitors are discouraged during this period so parents and newborns can bond, breastfeed and rest.

Photography and food

  • Photography or video of patients or staff is prohibited.
  • Visitors may not smoke, eat or drink in patient treatment areas.

Free interpreters, sign-language services and accessibility

Foreign-language interpretation and certified sign-language interpretation are available at no charge.

Language help

Guest Services: 504-503-4837
Administrative Representative: 504-503-4239

Patients can also ask their nurse or another care-team member to arrange interpretation.

Accessibility

LCMC Health states that people with disabilities have equal access to its services and that reasonable accommodations are available.

Service animals meeting ADA requirements are welcome throughout hospital and clinic areas unless a specific safety exception applies.

Guest Services, social work, chaplain and patient support

Guest Services Center

The Guest Services Center is on the first floor near the main lobby.

Phone: 504-503-4837.

Guest Services can help with:

  • Patient concerns
  • Complaints or compliments
  • Non-clinical room issues
  • Interpreter access
  • Internet access
  • General hospital navigation

Internet service

Internet access is available in the Guest Services Center Monday-Friday from 8 a.m.-4:30 p.m. at no charge to patients and families.

Social Services

Licensed clinical social workers can help with:

  • Care planning
  • Adjustment to illness or injury
  • Grief and loss counseling
  • Family conflict and crisis
  • Community resources
  • Substance-use resources
  • Nursing-home or assisted-living referrals
  • Abuse evaluations

Supportive Care

Supportive Care Nurse: 504-503-4997.

Spiritual Care

Phone: 504-503-4840

The hospital chapel is on the first floor between the main entrance and the walkway toward the Canal and Esplanade garages and is open at all times for quiet prayer or meditation.

Current Spiritual Care information lists support availability seven days a week, with chaplain staffing and on-call support coordinated through the hospital operator.

East Jefferson cafeteria, deli and visitor food

Our House Café

The main cafeteria is on the first floor near the main entrance.

DayMeal hours
Monday-Saturday Breakfast 7-10 a.m.; Lunch 11 a.m.-3 p.m.; Dinner 4-7 p.m.
Sunday 7 a.m.-3 p.m.; no dinner service

Food & Nutrition Services: 504-503-4391.

Fountain Deli

Located beside Our House Café.

DayHours
Monday6-11 a.m.
Tuesday-Thursday6 a.m.-2 p.m.
Friday6 a.m.-1 p.m.
Saturday-Sunday / holidaysClosed

24-hour grab-and-go

LCMC’s current academic dining information states that the EJGH first-floor cafeteria area includes 24-hour grab-and-go service.

Vending

Vending machines are located throughout the hospital. A machine near the first-floor Emergency Ramp carries cold sandwiches and milk in addition to snacks and drinks.

What to bring to East Jefferson General Hospital

For a scheduled admission or procedure

  • Photo identification
  • Insurance cards
  • Physician order if it has not already been sent
  • Medication list
  • Food and medication allergy information
  • Emergency contact information
  • Medicare information if applicable
  • Advance directive or healthcare power of attorney if available

Before surgery

Follow the instructions from your physician, nurse or Pre-Surgical Evaluation Center regarding food, liquids and medications. Do not create your own fasting schedule.

Valuables

Leave valuables at home when possible. Hospital Security can place necessary valuables in a secure box during an admission.

Discharge

When the physician orders discharge, the nurse provides written home-care instructions. EJGH encourages eligible patients to arrange departure as early in the day as practical, preferably by about 11 a.m..

Wheelchair help at discharge

Patient Transport: 504-503-3544.

Important East Jefferson General Hospital phone numbers

Main hospital
Emergency Care
Appointments / referrals
Pre-registration
Procedure scheduling
Heart & Vascular Care
Cardiac Cath Lab
Cardiac Rehabilitation
Heart Failure Clinic
Tulane Transplant Institute
Tulane Urology
Tulane Surgery
Brain & Spine Care
Outpatient Laboratory
Walgreens Pharmacy
Billing / installments
LCMC Billing Customer Service
ER physician bill
Financial Counselors
Medical Records
844-324-6205, option 1
MyChart Support
Guest Services
Administrative Representative
Security
Spiritual Care
Supportive Care
Food & Nutrition
Patient Transport
Free LCMC Nurse Hotline

East Jefferson General Hospital Google Map

East Jefferson General Hospital
4200 Houma Blvd.
Metairie, LA 70006

Confirm your exact building before driving. Cardiology is commonly at 4228 Houma Blvd.; Tulane Surgery and Urology are at 4224 Houma Blvd.; the Transplant Institute is at 4320 Houma Blvd.; and the Cancer Center is at 4204 Houma Blvd.

What East Jefferson information should still be confirmed live?

QuestionUseful information in this guideWhat changes live
Which day does my doctor work? Current provider names, practice addresses and scheduling numbers Individual doctor’s actual clinic day and available times
How much is my appointment? Cost-estimate contacts and billing structure Exact physician fee and insurance responsibility
How much is the ER? Separate hospital, ER doctor and radiology billing explanation Visit complexity, tests, treatment and final coverage
Does my insurance cover EJGH? LCMC accepts most major insurance categories Exact plan product and physician network status
Can I visit tonight? General 8 a.m.-8 p.m. policy and overnight rule Unit-specific restrictions and temporary infection-control rules
How much is valet parking? Valet location and free self-parking options Current valet charge, which is not published on the live parking page

East Jefferson General Hospital FAQs

1. What is the address and phone number for East Jefferson General Hospital?

East Jefferson General Hospital is at 4200 Houma Blvd., Metairie, LA 70006. The main hospital phone number is 504-503-4000.

2. Does East Jefferson General Hospital have a 24-hour Emergency Room?

East Jefferson provides round-the-clock hospital emergency care at 4200 Houma Blvd. The Emergency Care direct number is 504-503-4377. The recently expanded Emergency Department has 62 treatment areas. Call 911 for a life-threatening emergency.

3. How do I make an appointment at East Jefferson General Hospital?

Call East Jefferson’s appointment and referral service at 504-503-7000 Monday through Friday from 8 a.m. to 4:30 p.m. Major specialties such as cardiology, urology and transplant also have direct scheduling numbers.

4. Is parking free at East Jefferson General Hospital?

Yes. East Jefferson states that self-parking is free for patients and visitors. The Canal Garage is open 24/7, Hudson and EJ North garages are open 5 a.m. to 9 p.m., and the Esplanade Garage is open 3 a.m. to 9 p.m. Valet is also available, but the live parking page does not publish a current valet fee.

5. What are East Jefferson General Hospital visiting hours?

General visiting hours are 8 a.m. to 8 p.m. every day. The main hospital doors are locked at 9 p.m.; after that, visitors entering the hospital use the Emergency Department or Groundlink Garage entrance. East Jefferson generally allows one overnight guest.

6. How much does an East Jefferson General Hospital ER visit cost?

There is no single fixed Emergency Room price. East Jefferson warns that patients may receive separate charges for the hospital ER visit, the ER physician and radiology services. Call 504-401-9287 for hospital billing questions and 504-575-3613 for ER physician bill questions.

7. Does East Jefferson General Hospital accept Medicare and Medicaid?

LCMC Health states that it accepts most forms of insurance, including Medicare, Medicaid, selected HMO and PPO plans and many commercial products. Exact plan and physician participation should be verified before non-emergency care because facility-based doctors may use different insurance networks.

8. Does East Jefferson General Hospital offer financial assistance?

Yes. EJGH offers financial assistance for qualifying emergency and medically necessary care. The current hospital page directs patients to Financial Counselors at 504-962-7000. The policy summary currently linked by EJGH states that eligible households at or below 250% of the Federal Poverty Level can receive full assistance and households from 251% to 400% may receive discounted care, subject to policy requirements.

9. How do I get medical records from East Jefferson General Hospital?

Contact Health Information Management at 844-324-6205, option 1. Requests can also be faxed to 504-962-7016 or emailed to ROI@LCMCHealth.org using the required authorization form. The currently posted patient fee is no charge for 1-50 pages and $6.50 plus tax for 51 or more pages.

10. What are East Jefferson General Hospital laboratory hours?

The main outpatient laboratory is on the second floor of the Domino Pavilion at 4200 Houma Blvd. It is open Monday through Friday from 7 a.m. to 5 p.m. and is closed Saturdays, Sundays and holidays. The laboratory phone number is 504-503-5562.

Official resources for live actions

The practical information is summarized directly above. These official East Jefferson / LCMC Health pages are retained mainly for live actions or information that can change:

Editorial verification note: East Jefferson publishes current clinic locations, physician directories, parking rules, visitor hours, billing contacts and service information, but it does not publish one universal personal physician rota or one patient-specific consultation/ER fee. Exact doctor availability, professional charges and insurance responsibility are therefore left to live scheduling and estimate systems rather than being invented.