Denver Health Hospital: Address, Phone & Patient Info

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Denver, Colorado · Hospital Patient Guide · Updated September 2026

Denver Health Hospital address, phone numbers, ER entrance, appointments, parking, records, billing, and patient help

Denver Health Hospital is commonly searched by patients looking for Denver Health Medical Center and the Denver Health Main Campus at 777 Bannock Street, Denver, CO 80204. The main operator is 303-436-6000, and the appointment center is 303-436-4949.

This guide gives patients and families one practical place to find emergency entrance details, appointment routes, MyChart help, free parking, valet, visitor rules, medical records, billing, financial assistance, enrollment support, campus map notes, and official links.

Call Operator: 303-436-6000 Appointments: 303-436-4949 24/7 NurseLine MyChart Login
Emergency warning: If symptoms may be life-threatening, call 911. Denver Health’s Adult Emergency Department, Pediatric Emergency Department & Urgent Care Center, and Level I Trauma Center do not require an appointment. The walk-in entrance is through Pavilion A on the Delaware Street circle drive between 6th Avenue and 8th Avenue.
Official main campus Denver Health Main Campus

Also known by many patients as Denver Health Hospital or Denver Health Medical Center.

Main address 777 Bannock Street

Denver, CO 80204. Use for the main campus and hospital navigation.

Appointments 303-436-4949

Use for new-patient and current-patient scheduling questions.

Operator 303-436-6000

Use for hospital routing, department transfer, patient information, and general questions.

NurseLine 303-739-1211

24/7 non-emergency nurse advice for current Denver Health patients and uninsured Denver residents.

System type Safety-net Health System

Denver Health and Hospital Authority is a political subdivision of Colorado and serves as Denver’s major safety-net health system.

Start here: choose the correct Denver Health route

Use this table before calling, driving, logging in, or requesting records. It helps separate emergency care, scheduled care, MyChart, billing, and enrollment support.

Patient need Best action What to prepare
Life-threatening emergency Call 911 or go to the nearest emergency department. Medication list, allergies, ID, insurance card, symptoms, and when symptoms started if available.
Adult ER or trauma care Use Pavilion A emergency entrance on the Delaware Street circle drive between 6th and 8th Avenue. Symptoms, injury details, current medications, chronic conditions, and emergency contact.
Pediatric ER or urgent care Use the Pediatric Emergency Department & Urgent Care Center entrance through Pavilion A. Child’s symptoms, fever history, medications, allergies, guardian ID, and vaccine or diagnosis history.
Non-emergency appointment Call 303-436-4949 or schedule online through MyChart or open scheduling. Reason for visit, preferred clinic, insurance details, referral if needed, and prior records.
Urgent medical question Call the 24/7 NurseLine at 303-739-1211 if the issue is not a 911 emergency. Symptoms, medications, temperature, blood pressure or glucose readings if relevant, and recent test results.
Medical records Use MyChart when possible or complete the authorization process. Patient name, date of birth, record date range, requested record type, and recipient details.
Billing or facility fee question Call Billing at 303-602-2200 or use MyChart billing records. Statement, account number, date of service, insurance card, and explanation of benefits.
Financial assistance or sliding fee Call Enrollment Services at 303-602-2300 or visit the Main Campus Enrollment Office in Pavilion I. Photo ID, address, income proof, household details, insurance status, and Medicaid or CHP+ documents if applicable.

Denver Health Hospital phone directory and contact details

Use the operator for general routing. Use direct department numbers when you already know the exact task.

Department or need Phone / detail Use it for
Main campus operator 303-436-6000 Hospital routing, patient information, visitor questions, department transfer, and general help.
Appointment Center 303-436-4949 New-patient appointments, current-patient scheduling, clinic booking, and telehealth scheduling.
24/7 NurseLine 303-739-1211 Non-emergency medical advice, care guidance, and whether you may need to be seen quickly.
Billing Department 303-602-2200 Hospital bills, facility and provider charge questions, payment plans, and billing records.
Billing fax 303-602-2270 Billing-related documents when the billing department instructs you to fax paperwork.
Medical Records / HIM 303-602-8000 Medical records questions, release forms, provider record transfers, and MyChart record access support.
Medical Records email DH_HIM@dhha.org Record request questions and release-of-information support.
MyChart support 303-602-4380 MyChart login, portal questions, activation-code help, technical issues, and online billing help.
Enrollment Services 303-602-2300 Medicaid, CHP+, sliding fee discount program, Hospital Discounted Care, and financial-assistance screening.
Pharmacy 303-389-1390 Denver Health pharmacy questions, prescription pickup, refills, and medication routing.
Virtual care support 303-602-2744 Telehealth technical help and virtual visit support.
Paramedic billing 720-486-0577 Ambulance service billing handled by Apex Paramedic Billing.

Emergency room, trauma center, pediatric ER, and urgent care entrance

Emergency and trauma care do not require an appointment. The correct entrance matters because the main campus has multiple pavilions and parking areas.

Emergency entrance
Pavilion A entrance on the circle drive off Delaware Street between 6th Avenue and 8th Avenue.
Adult Emergency Department
Use for adult emergencies, severe symptoms, trauma, or urgent evaluation that cannot wait for a clinic appointment.
Pediatric ER / urgent care
Use for children needing emergency or urgent pediatric assessment at the main campus.
Level I Trauma Center
Denver Health is listed as a Level I Trauma Center and does not require appointments for emergency and trauma care.
ER process
Patients are rapidly assessed by a nurse. Vital signs and medical information are taken first, and more serious cases may be taken back before others.
Call 911 or go now for: chest pain, severe breathing trouble, stroke symptoms, severe bleeding, major trauma, poisoning, loss of consciousness, seizures, suicidal thoughts, severe allergic reaction, serious burns, or a child who looks dangerously ill.

Google map, main campus address, parking, valet, and drop-off help

Denver Health’s main campus includes multiple pavilions. For GPS to the patient drop-off area, the official new-patient packet says to use 785 Delaware Street, Denver, CO 80204.

Denver Health Main Campus
777 Bannock Street
Denver, CO 80204
Operator: 303-436-6000

Use this map for the main campus. For patient drop-off, use 785 Delaware Street when instructed. For emergency walk-in access, use Pavilion A on the Delaware Street circle drive between 6th and 8th Avenue.
Parking or arrival need Official detail Patient tip
Free patient and visitor parking Use the Delaware Garage P2 on Delaware Street between 6th and 8th Avenue or the Outpatient Medical Center Parking Garage P4. Take your parking ticket with you and follow campus signs for your pavilion.
Public Health Surface Lot Free parking is also listed at 605 Bannock Street, but the lot fills quickly. Use it only if you have extra time before the appointment.
Valet parking Valet is listed at the Outpatient Medical Center entrance, Pavilion L, for $5 per car. Drop-off is listed Monday–Friday 8 am–4 pm; pickup is listed 8 am–8 pm. Confirm current hours if arriving late.
Patient drop-off The new-patient packet routes GPS users to 785 Delaware Street for patient drop-off. This can be easier than entering 777 Bannock Street when dropping off someone with mobility needs.
RTD / public transportation RTD routes serve Denver Health and Denver Health community locations. Check RTD before leaving because route timing can affect appointment arrival.

How to schedule an appointment at Denver Health

Emergency care does not require an appointment. Most clinic, primary care, specialty care, imaging, and follow-up visits should be scheduled through the appointment center or MyChart.

Choose the right route. New patients can schedule online or call 303-436-4949. Current patients can log in to MyChart or call the appointment center.
Do not schedule for emergencies. If the situation is life-threatening, call 911. Adult emergency care, pediatric emergency care, and Level I trauma services do not require an appointment.
Check referral requirements. Many specialty clinics require a referral, and some require labs, imaging, or condition-specific records before an appointment can be scheduled.
Prepare appointment details. Have the patient’s full name, date of birth, phone number, insurance information, reason for visit, referring provider, prior records, and preferred location ready.
Ask about telehealth when appropriate. Current Denver Health patients may use virtual care options in MyChart when the visit type is eligible. For technical support, call 303-602-2744.
Appointment call script: “I need to schedule care for __. I am a new/current Denver Health patient. I have insurance/referral/records from __. Which clinic or department should handle this, and do I need records or labs before scheduling?”

Hospital services and care areas on the Denver Health main campus

The main campus includes emergency, inpatient, outpatient, primary care, specialty care, pharmacy, imaging, surgery, behavioral health, women’s care, pediatrics, and trauma-related services.

Care area What Denver Health lists or supports Patient preparation
Emergency and trauma Adult Emergency Department, Pediatric Emergency Department & Urgent Care Center, psychiatric emergency care, and Level I Trauma Center access. Use Pavilion A emergency entrance, bring medication list, allergies, and emergency contact.
Primary care Primary care on the main campus and across Denver Health family health centers. Bring preventive care history, vaccine records, medication list, insurance card, and prior primary-care records.
Pediatrics Pediatric outpatient clinic, pediatric primary care, pediatric inpatient unit, PICU, pediatric dental clinic, and pediatric ER / urgent care. Bring parent or guardian ID, vaccine history, medication list, school forms, and prior pediatrician records.
Women’s care and maternity Women’s Care Clinic, OB screening, labor and delivery, NICU, and mom-baby inpatient services. Bring prenatal records, ultrasound reports, medications, insurance details, and birth plan if applicable.
Imaging and diagnostics Radiology, MRI, X-ray, CT, interventional radiology, ultrasound, lab, and same-day or next-day outpatient imaging options in some settings. Ask about fasting, contrast, pregnancy status, medication holds, arrival time, and prior authorization.
Surgery and procedures Surgery check-in, outpatient surgery, GI lab, bronchoscopy, interventional cardiology, and multiple surgical specialties. Follow fasting instructions, bring medication list, ID, insurance card, referral, and escort details if sedation is used.
Behavioral health Psychiatric Emergency Department, adult psychiatric inpatient units, adolescent psychiatry, and outpatient mental health services. Bring medication history, safety concerns, prior psychiatric records, crisis plan, and emergency contact.
Specialty care Cardiology, dermatology, endocrinology, gastroenterology, neurology, nephrology, pulmonary, rheumatology, orthopedics, urology, ENT, rehabilitation, and more. Ask whether the specialty requires referral, labs, imaging, records, or Denver Health PCP referral before scheduling.

Main campus buildings and where patients may need to go

Denver Health’s campus map shows many services spread across pavilions. Confirm your building before leaving home.

Building or area Address or location clue Common services shown on campus resources
Pavilion A 777 Bannock Street area Emergency Department, Pediatric Emergency Department, Pediatric Urgent Care, Psychiatric Emergency Department, admissions, surgery check-in, radiology, MRI, X-ray, CT, ultrasound, and intensive care areas.
Pavilion B 780 Delaware Street area Outpatient gynecology specialty services, medical intensive care, acute care units, and surgical or medical inpatient services.
Pavilion C 790 Delaware Street area Women’s care, OB screening, child life, pediatric inpatient unit, PICU, labor and delivery, NICU, mom-baby inpatient unit, and ortho trauma inpatient unit.
Webb Center / Pavilion G 301 W. 6th Avenue area Patient information, Webb Pharmacy, pediatric outpatient clinic, medical records, Medicare enrollment, adult outpatient clinic, pediatric primary care, and pediatric dental clinic.
Outpatient Medical Center / Pavilion L 660 Bannock Street / 645 Acoma parking garage area Adult urgent care, outpatient pharmacy, lab, radiology, GI lab, outpatient surgery, oncology, eye clinic, infusion center, medical specialties, surgical specialties, orthopedics, rehabilitation, primary care, dental, and oral surgery.
Pavilion I 655 Bannock Street Main Campus Enrollment Office for Medicaid, CHP+, sliding fee, Hospital Discounted Care, and related screening support.
Before driving: Appointment reminders may say Pavilion A, B, C, G, L, I, or another Denver Health location. Do not rely only on “Denver Health Hospital” in GPS; confirm the exact building, floor, clinic name, and parking garage.

MyChart, virtual care, prescription refills, and online bill pay

Denver Health MyChart is the fastest route for many routine patient tasks, including scheduling, messages, test results, prescription refills, records access, and billing.

MyChart can help with

  • Viewing medical history and many test results.
  • Messaging your Denver Health care team.
  • Making or managing eligible appointments.
  • Requesting prescription refills.
  • Paying bills and reviewing billing records.
  • Accessing virtual urgent care when available for Denver Health MyChart users.

MyChart support

For MyChart technical help, call 303-602-4380 or email MyChart@dhha.org. This is useful for login problems, activation-code issues, proxy access questions, and online bill-pay support.

Virtual care support

For telehealth technical support, call 303-602-2744. Ask whether your visit type can be done virtually or must be in person.

Prescription refills

Use MyChart or call the pharmacy route early. Refill approval can depend on current visits, lab monitoring, medication type, remaining refills, and provider review.

Medical records, billing records, radiology imaging, and release forms

Denver Health’s Health Information Management Department handles medical record access for all Denver Health patients and hospital locations.

Department
Denver Health Health Information Management Department, Release of Information
Address
301 W. 6th Ave., Denver, CO 80204, MC 0296
Phone
Email
Important rule
Denver Health states medical record requests require the authorization process and are not accepted by phone or fax as a request method.
Use MyChart first when possible. Some records and billing records are available inside MyChart, which can be faster than a formal release request.
Complete the authorization form. The patient, parent or legal guardian, or legal representative must sign the release form. It must be complete and legible.
Include exact details. Add date range, record type, recipient, delivery method, patient identifiers, and legal representative information if applicable.
Know third-party request rules. Legal, insurance, disability, and other third-party records are processed through Datavant. Third-party status questions go to Datavant Customer Service.
Ask separately about imaging. Radiology imaging requests are processed onsite and may be sent through PowerShare to the email on the authorization form.
Record fee item Officially listed amount Practical note
First 10 pages $18.53 Applies to printed copy requests when fees are charged.
Pages 11–40 $0.85 per page Ask for only the dates and record types you actually need.
Pages 41+ $0.57 per page Large requests can cost more and take longer to process.
Records sent to medical facilities No charge listed Ask the receiving clinic for the exact fax, email, or portal destination.

Visitor rules, patient privacy, tobacco-free campus, and advocacy help

Visitor rules can change for patient safety. Always confirm current rules with the unit, nurse, Patient Advocate, or Administrative Clinical Coordinator.

Visitor topic What families should know Practical tip
Patient directory privacy If a patient opts out of the patient directory, Denver Health cannot release information or confirm whether the person is a patient. Ask the patient or legal representative how they want calls and visitor information handled.
Tobacco-free campus Smoking and tobacco use are not permitted on DHHA buildings, grounds, parking areas, or walkways. Plan ahead for long visits because campus areas are tobacco-free.
Unit-specific rules Critical care, pediatrics, NICU, OB, psychiatric care, and emergency care may have different rules. Call the unit or operator before bringing visitors, children, food, flowers, or large belongings.
Patient advocate Denver Health lists Patient Relations Advocates as an available resource. Ask for a Patient Advocate if communication, access, care experience, or rights questions are not being resolved.
Interpreter support Denver Health lists Language & Interpreter Services as a patient and visitor resource. Ask for interpreter support before consenting to treatment or discharge instructions if language help is needed.
Security Denver Health lists 24/7 security as a campus resource. Use official entrances, keep valuables secure, and ask staff if you need an escort or safety help.

Billing, insurance, facility fees, bill payment, and ambulance billing

Denver Health explains that, for billing purposes, many services are hospital-based and may include facility and provider charges on one bill.

Billing need Official route What to know
General billing questions Call 303-602-2200 or fax documents to 303-602-2270 when instructed. Ask whether the statement includes facility charges, provider charges, insurance adjustments, or patient responsibility.
Billing records Use MyChart Billing Summary or the release-of-information authorization process. Billing records are different from full medical records.
Ambulance billing Contact Apex Paramedic Billing at 720-486-0577 or Billing@ApexParamedics.com. Denver Health Paramedic Division uses Apex Paramedic Billing as its contracted billing provider.
Facility charge concern Use Denver Health’s facility charge contest route or call billing for explanation. Ask what part is a facility fee, what part is a provider fee, and what insurance paid or denied.
Payment plan Ask billing customer service about available options. Call before the bill becomes overdue if you may need more time or assistance.
Billing call script: “I am calling about account number __ for date of service __. Can you explain the facility charge, provider charge, insurance adjustment, and what options exist if I cannot pay the balance today?”

Financial assistance, enrollment services, sliding fee, and Hospital Discounted Care

Denver Health provides financial counseling, payment plan help, insurance enrollment screening, and discount-program screening for eligible patients.

Enrollment Services Line
Main Campus office
Pavilion I, 655 Bannock Street, Denver, CO 80204
Main Campus hours
Monday–Friday, 7:30 am–4:00 pm. Walk-ins are first come, first served and offices may close for mandatory trainings.
Programs screened
Health First Colorado, Child Health Plan Plus, Emergency Medicaid, Denver Health Sliding Fee Discount Program, Hospital Discounted Care, and other financial assistance options.
Ask for screening early. Do not wait until the bill is overdue. Ask whether you should be screened for Medicaid, CHP+, sliding fee, Hospital Discounted Care, or other financial help.
Bring proof documents. Bring ID, address, income, household size, insurance status, immigration or lawful presence documents if relevant, and any current benefit letters.
Confirm annual renewal. Denver Health notes that customers enrolled in some discount programs must be screened every year by an enrollment specialist.
Ask how specialty referrals are handled. Specialty care may have rules based on service area, referral status, and program eligibility. Ask before assuming a discount applies.
Important access note: Denver Health states that no one living in the Denver Health primary service area will be denied access to services due to inability to pay and that a discounted or sliding fee schedule is available based on family size and income.

Patient and visitor amenities, food, pharmacy, social work, and accessibility

Hospital visits can be stressful. Denver Health lists several services that support patients and families during appointments, admissions, and longer stays.

On-campus amenities

Denver Health lists food and beverage services, free parking, valet services, gift shop, spiritual care, pet therapy, phone and TV in patient rooms, and 24/7 security.

Support services

Ask about clinical social workers, language and interpreter services, patient relations advocates, accessibility features, and help navigating campus buildings.

Pharmacy access

The campus includes pharmacy services. Call 303-389-1390 with pharmacy questions or use MyChart for eligible prescription refill requests.

Before discharge

Ask for medication instructions, follow-up appointment dates, wound-care instructions, activity limits, warning signs, work or school notes, and who to call after leaving.

What basic ranking and map pages often miss

Search results often show only a hospital name, star rating, address, or general phone number. Patients usually need more practical information before a visit.

Common listing detail Why it is incomplete What this guide adds
777 Bannock Street The hospital has multiple pavilions, and emergency entrance routing is not obvious from the address alone. Pavilion A emergency entrance, Delaware Street circle drive, drop-off GPS note, and parking choices.
Main phone number One phone number does not solve appointment, NurseLine, billing, pharmacy, records, MyChart, or enrollment needs. Direct department phone table with when to use each number.
Hospital services A short services list does not tell patients which records, referrals, labs, or imaging may be needed. Service table with preparation notes and specialty referral guidance.
Visitor information Visitor rules can be different by unit and privacy status. Patient-directory privacy, unit-specific visitor caution, tobacco-free campus note, and advocate guidance.
Billing page Patients may not understand facility fees, provider charges, ambulance billing, and enrollment screening. Billing scripts, direct contacts, facility-fee explanation, Apex billing route, and financial help steps.

Official source checklist for this Denver Health guide

Use these official links for final confirmation before appointments, emergency visits, records requests, billing calls, parking, or financial assistance.

Official source What it verifies When to open it
Denver Health Main Campus Main campus office hours, Pavilion A emergency entrance note, campus services, and location context. Open before driving to the main campus or checking a pavilion location.
About Denver Health Main campus address, appointment line, operator, history, mission, and Denver Health and Hospital Authority status. Open for official organization background and contact confirmation.
Appointment Center New-patient and current-patient scheduling, MyChart scheduling, NurseLine, emergency no-appointment rule, and referral notes. Open before requesting primary care, specialty care, or telehealth.
Emergency Department ER process, triage, visitor limits in treatment rooms, test workflow, and emergency care expectations. Open for non-life-threatening ER planning. Call 911 for emergencies.
Parking and valet Free parking garages, surface lot, valet location, valet cost, valet hours, and public transportation notes. Open before driving or helping someone with mobility needs.
Campus map PDF Building names, floors, departments, patient drop-off, valet, emergency entrances, RTD stops, and parking areas. Open when your appointment says Pavilion A, B, C, G, I, L, or another campus building.
Medical records request Authorization process, privacy signer rules, third-party request handling, radiology imaging route, and record fees. Open before requesting records for yourself, a provider, lawyer, insurer, or disability claim.
Billing and insurance Facility and provider charge explanation, billing records route, billing phone, fax, and ambulance billing contact. Open when reviewing a statement or questioning a charge.
Financial assistance Financial counseling, payment plans, enrollment screening, sliding fee, and access statement. Open if cost may prevent care or if you need help applying for assistance.
Visitor rules Visitor policy, patient privacy, tobacco-free campus rules, and patient advocate guidance. Open before visiting a patient or calling for patient information.
Independent guide notice: USHospitalGuides.com is not Denver Health, Denver Health and Hospital Authority, an emergency service, a billing office, or an insurance company. Use Denver Health official pages, MyChart, your insurer, or the phone numbers above for final decisions.

Important health and emergency notice

This page is a navigation guide for address, phone, appointments, ER entrance, parking, MyChart, records, billing, and financial assistance. It does not diagnose symptoms or replace care from a licensed clinician.

Do not delay urgent care. Chest pain, severe breathing trouble, stroke symptoms, poisoning, major injury, suicidal thoughts, seizures, severe bleeding, or rapidly worsening symptoms require immediate emergency help through 911 or an emergency department.

Denver Health Hospital FAQs

These questions focus on address, phone numbers, ER entrance, appointments, MyChart, parking, records, billing, visitor rules, and financial assistance.

1. What is the address for Denver Health Hospital?
The Denver Health Main Campus address is 777 Bannock Street, Denver, CO 80204. For patient drop-off, Denver Health’s new-patient packet says GPS users can enter 785 Delaware Street, Denver, CO 80204.
2. What is the main phone number for Denver Health Hospital?
The main Denver Health operator is 303-436-6000. Use it for hospital routing, patient information, visitor questions, and general campus help.
3. What number do I call for appointments?
Call the Denver Health Appointment Center at 303-436-4949. Current patients can also schedule eligible appointments through MyChart.
4. Where is the emergency entrance at Denver Health?
The Adult Emergency Department, Pediatric Emergency Department & Urgent Care Center, and trauma walk-in entrance are accessible through Pavilion A on the circle drive off Delaware Street between 6th Avenue and 8th Avenue.
5. Do I need an appointment for the Denver Health Emergency Department?
No. Denver Health states the Adult Emergency Care Center, Pediatric Emergency Department & Urgent Care Center, and Level I Trauma Center do not require an appointment. Call 911 for life-threatening emergencies.
6. Is parking free at Denver Health Main Campus?
Denver Health lists free patient and visitor parking in the Delaware Garage P2 and the Outpatient Medical Center Parking Garage P4. The Public Health Surface Lot at 605 Bannock Street is also free but can fill quickly.
7. How do I access Denver Health MyChart?
Use the Denver Health MyChart login page or mobile app. For MyChart support, call 303-602-4380 or email MyChart@dhha.org.
8. How do I request Denver Health medical records?
Use MyChart when possible. For formal medical record requests, complete the authorization process. Medical Records can be reached at 303-602-8000 or DH_HIM@dhha.org.
9. Who do I call for Denver Health billing questions?
Call the Denver Health Billing Department at 303-602-2200. Ambulance billing questions go to Apex Paramedic Billing at 720-486-0577 or Billing@ApexParamedics.com.
10. Does Denver Health offer financial assistance?
Yes. Denver Health provides financial counseling, payment plan help, enrollment screening, sliding fee screening, and Hospital Discounted Care screening. Call Enrollment Services at 303-602-2300.