Corewell Health Trenton Hospital contact, ER, map, parking, records, billing, MyChart, and patient help
Corewell Health Trenton Hospital is a 193-bed acute-care teaching hospital at 5450 Fort St., Trenton, MI 48183. The hospital is open 24 hours and the main phone number is 734-671-3800.
This guide helps patients, families, and visitors quickly find the right entrance, parking lot, emergency department contact, imaging phone number, medical-records office, MyChart support, billing help, financial assistance, price estimates, visitor rules, and official Corewell links.
Trenton, MI 48183. Use this address for emergency department navigation, hospital visits, records, and campus directions.
Use for general hospital routing, visitor questions, department connection, and main operator assistance.
Use for emergency department routing. For immediate life-threatening symptoms, call 911.
The hospital itself is listed as open 24 hours daily. Individual departments may have different hours.
Health Information Management is listed at 5450 Fort St., Monday to Friday, 8 am-noon and 1-4 pm.
Use for Corewell Health MyChart login, access, proxy, billing, and account support questions.
Start here: choose the right Corewell Health Trenton action
Use this decision table before calling or driving, because the hospital, emergency department, imaging center, medical records office, billing team, and MyChart support all use different routes.
| Your need | Best action | Prepare before you call or arrive |
|---|---|---|
| Life-threatening emergency | Call 911 or go to the nearest emergency department. | Photo ID, insurance card if available, medication list, allergies, emergency contact, and current symptoms. |
| General hospital question | Call the main hospital number at 734-671-3800. | Patient name, department or unit if known, reason for call, and callback number. |
| Emergency department navigation | Use the Emergency Entrance and Emergency Parking Lot 2 Red. | Follow emergency signs; do not park in visitor lots if emergency drop-off is needed. |
| Medical records copy | Use MyChart, online request, or signed authorization to Health Information Management. | Photo ID, dates of service, records needed, delivery method, and signed authorization when required. |
| Imaging records | Call imaging requests at 734-671-3877 or use the listed imaging release email. | Exam date, image type, receiving doctor, address, phone, fax, and secure delivery preference. |
| Bill payment or statement question | Call 833-261-4563, use MyChart, or pay online. | Account number, date of service, insurance card, explanation of benefits, and payment method. |
| Price estimate | Call 866-542-7909 or use the Corewell estimate tool. | Insurance details and CPT procedure codes from the ordering physician. |
| Financial assistance | Call financial counseling at 844-838-3115. | Household income, insurance status, bill number, patient information, and supporting documents. |
Corewell Health Trenton Hospital contact directory
Use the right number to avoid delays. Hospital departments, billing, records, imaging, and MyChart support are not the same office.
| Department or need | Contact detail | Use it for |
|---|---|---|
| Hospital main number | 734-671-3800 | Main operator, general hospital routing, department connection, and visitor questions. |
| Emergency department | 734-671-3883 | Emergency department phone routing. Call 911 for immediate life-threatening emergencies. |
| Medical records | 734-671-3846 Fax: 734-671-3353 |
Copies of hospital medical records, signed authorization questions, and health information management help. |
| Imaging records | 734-671-3877 Email: chereleaseofimages@corewellhealth.org |
Radiology/imaging copies, image transfer, and imaging-release questions. |
| Corewell Health Trenton Hospital Imaging | 734-671-3877 | Imaging center questions at 5400 Fort St., including CT, X-ray, PET CT, ultrasound, MRI, bone density, and breast imaging. |
| Cardiovascular Services | 734-362-6730 Fax: 734-362-6735 |
Cardiology office at 5400 Fort St., Suite 200, and cardiovascular appointment routing. |
| Billing customer service | 833-261-4563 | Bill payment, itemized statement requests, insurance updates, payment plans, and statement questions. |
| Financial counseling | 844-838-3115 financialcounseling@corewellhealth.org |
Financial assistance, charity care eligibility, payment options, Medicaid eligibility, and coverage questions. |
| Price estimate line | 866-542-7909 | Future-service estimates when you have insurance information and CPT procedure codes. |
| MyChart support | 877-308-5083 | MyChart login, proxy access, messages, test results, billing access, and account support. |
Google map, campus entrances, and parking lots
The official campus map separates emergency parking, visitor parking, imaging parking, physician parking, and employee parking. Use the correct entrance for your reason for visiting.
Corewell Health Trenton Hospital
5450 Fort St.
Trenton, MI 48183
Main: 734-671-3800
| Campus destination | Parking or entrance listed on map | Practical arrival note |
|---|---|---|
| Emergency department | Emergency Entrance and Emergency Parking Lot 2 Red | Use for ER care. If symptoms are life-threatening, call 911 instead of self-driving when appropriate. |
| Hospital main entrance | Patient/Visitor Parking Lot 1 Blue or Lot 6 Green | Use for inpatient visits, general hospital check-in, chapel, coffee lobby shop, and hospital services. |
| Imaging | Imaging Entrance and Imaging Parking Lot 3 Purple | Use for radiology-related visits when instructed by scheduling or your ordering provider. |
| Medical building | Medical Building Entrance and patient/visitor parking | Use for doctors’ offices, outpatient lab, and breast care center routing when your appointment letter says medical building. |
| Cardiovascular Services | North parking lot of the Medical Office Building | For 5400 Fort St., Suite 200, enter the Medical Office Building, take the elevator to the second floor, turn right, then right again into the office. |
| Health Information Management | Use hospital campus parking and follow signs to Health Information Management | Best for signed medical-record authorization, record pickup, and record-copy questions. |
Emergency department and urgent medical decision guide
The hospital lists an emergency department. Use emergency services for symptoms that cannot safely wait for an appointment or message.
Hospital services and campus departments
Corewell’s hospital page and campus map identify key hospital services, units, and patient destinations. Always confirm department hours before non-emergency visits.
| Care area | What is listed | Helpful patient question |
|---|---|---|
| Emergency care | Emergency department, Emergency Entrance, and Emergency Parking Lot 2 Red. | Should I go to the ER now, call 911, or use same-day/urgent care? |
| Birthing and obstetrical care | Birthing Center and obstetrical care are listed for the hospital. | Which entrance, preregistration step, visitor rule, and after-hours instruction applies to labor and delivery? |
| Imaging | Imaging Center, Breast Imaging Center, CT, X-ray, PET CT, ultrasound, MRI, bone density scanning, nuclear medicine, and interventional radiology. | Do I need an appointment, fasting, contrast instructions, prior authorization, or imaging-record transfer? |
| Laboratory services | Laboratory services and outpatient lab are shown in hospital/location resources. | Do I need fasting, an order, appointment, ID, insurance card, or special specimen instructions? |
| Surgery | Surgery, outpatient surgery center, surgical unit, and surgical intensive care unit appear on campus resources. | What time should I arrive, what medications should I hold, where is registration, and who drives me home? |
| Cardiac services | Cardiac Cath Lab, cardiac rehab, cardiovascular services, and coronary computed tomography angiography. | Which office, entrance, test preparation, insurance authorization, and follow-up plan applies? |
| Intensive and inpatient care | Medical and surgical intensive care unit, intermediate care unit, medical surgical unit, progressive care unit, and surgical unit. | What are unit visiting rules, phone-update rules, discharge planning steps, and medication instructions? |
| Specialties | Bariatric Surgery and Physical Medicine and Rehabilitation are listed on the Corewell hospital page. | Do I need a referral, insurance authorization, records, imaging, labs, or a specialist appointment? |
Appointments, referrals, doctors, and department scheduling
A hospital is not scheduled like a single clinic. The correct route depends on whether you need emergency care, imaging, lab work, specialist care, surgery, maternity care, or follow-up after discharge.
Corewell Health MyChart: portal, test results, records, messages, and billing
MyChart is Corewell’s main online patient portal for many patient tasks. For urgent symptoms, call or seek care instead of sending a portal message.
What MyChart can help with
- View parts of your electronic health record.
- See test results when released.
- Send non-urgent messages to your care team.
- Schedule or manage certain appointments.
- Request medical records through the menu.
- Pay bills and manage billing details.
MyChart Bedside
During a hospital stay, MyChart Bedside may help patients view schedule information, care-team messages, and hospital-stay details from a room device or personal phone.
Proxy access
Family members, caregivers, and legal representatives may need proxy access to view another person’s record. Corewell provides instructions for proxy and post-death access situations.
Support phone
Call 877-308-5083 for MyChart support if you cannot log in, need account help, or have portal-access questions.
Medical records, imaging records, amendments, and birth or death certificates
Corewell separates hospital medical records, imaging-release requests, and birth/death certificate questions. Use the right route based on the document you need.
| Record need | Corewell route | What to prepare |
|---|---|---|
| Request medical records in MyChart | Log in to MyChart, choose Menu, then Request Medical Records. | Patient identity, dates of service, record type, and delivery preference. |
| Online request process | Use Corewell’s online request process when available. | Patient details, contact information, authorization details, and request purpose. |
| Mail, fax, or in-person request | Print, complete, hand sign, and send the authorization form to the requested location. | Signed authorization, photo ID, exact records requested, delivery address, phone, and fax if needed. |
| Trenton medical records office | Health Information Management Department, 5450 Fort St., Trenton, MI 48183. | Phone: 734-671-3846. Fax: 734-671-3353. Hours: Monday to Friday, 8 am-noon and 1-4 pm. |
| Imaging requests | Call 734-671-3877 or email chereleaseofimages@corewellhealth.org. | Imaging date, modality, receiving physician, facility name, address, email, and fax. |
| Record correction or amendment | Use Corewell’s Request to Amend Health Information process for hospital records. | Specific item to correct, reason, supporting documents, and where the correction should be sent. |
| Birth or death certificate | Corewell does not issue birth certificates or death certificates. | Request from the State of Michigan or the city/county clerk where the birth or death occurred. Trenton City Hall is the local route listed for Trenton. |
Billing, payment, itemized statements, price estimates, and phone scams
Corewell provides multiple bill-pay and estimate routes. Your hospital bill may be separate from physician, anesthesiology, radiology, lab, or emergency physician bills.
Pay online
Most recent online payments can be completed through Corewell Health MyChart or Corewell’s official bill-pay page.
Pay by phone
Call 833-261-4563. Automated payments are available 24/7, and representatives are listed Monday to Friday, 8 am-8 pm, and Saturday, 9 am-2 pm.
Pay by mail
Mail payments to Corewell Health, P.O. Box 88016, Chicago, IL 60680-1016. Include account details from your statement.
Price estimates
Call 866-542-7909. For the most useful estimate, have insurance information and CPT procedure codes from the ordering physician.
Itemized statement
Call customer service at 833-261-4563 to request an itemized statement or update insurance information.
Phone scam warning
Corewell says staff do not call asking for financial or personal information. Use official phone numbers and MyChart for payment questions.
Financial assistance, payment plans, Medicaid screening, and price transparency
Corewell’s financial resources can help patients review charity care eligibility, insurance, interest-free payment plans, Medicaid eligibility, and other coverage options.
| Financial need | Corewell option | Action step |
|---|---|---|
| Cannot pay full balance now | Interest-free payment plan options may be available. | Call 833-261-4563 or use MyChart payment-plan tools. |
| Large healthcare balance | Health Services Financing through Commerce Bank may be available for larger balances. | Review terms carefully and confirm the account, balance, and repayment schedule before enrolling. |
| Shorter payment schedule | MyChart payment plans may allow account-based repayment over a shorter period depending on balance. | Log in to MyChart and review billing options, or call customer service. |
| Financial assistance | Financial counselors can review charity care eligibility, insurance plans, Medicaid eligibility, and other coverage. | Call 844-838-3115 or email financialcounseling@corewellhealth.org. |
| Future cost estimate | Corewell price estimates are available by MyChart/guest tools or price specialists. | Call 866-542-7909 with CPT codes and insurance details. |
| Out-of-network concern | Corewell says out-of-network, commercially insured patients may receive advance disclosure for non-emergent services. | Ask your insurance company and Corewell scheduling whether the facility, physician, anesthesiology, lab, and radiology are in network. |
Visitor information, general visiting hours, and bedside planning
Corewell welcomes visitors but asks patients and families to follow unit-specific guidance. Some areas may use different rules for safety and patient care.
Birth certificates, death certificates, and local clerk routing
Hospital birth and death records are different from legal certificates. Corewell says certificates are requested from the state or the city/county clerk where the event occurred.
| Document | Who handles it | What to do |
|---|---|---|
| Hospital birth record | Corewell medical records / Health Information Management | Use Corewell medical-record request routes if you need hospital documentation from the stay. |
| Legal birth certificate | State of Michigan or local clerk where birth occurred | Corewell does not issue legal birth certificates. Use Trenton City Hall or the correct clerk route when applicable. |
| Hospital death record | Corewell medical records / Health Information Management | Contact the records department and ask what documentation is required for a deceased patient record. |
| Legal death certificate | State of Michigan or local clerk where death occurred | Use the state or clerk process rather than the hospital medical-records office. |
Quality, ratings, awards, and how to verify hospital performance
Patients should use official and independent quality tools as a starting point, then discuss personal care needs with a licensed clinician.
Corewell awards page
Corewell lists Trenton Hospital among maternity-care high-performing recognition and broader health-system quality sections. Always check current award year and methodology before quoting ratings.
U.S. News recognition
Corewell newsroom reported that Trenton Hospital had four high-performing ratings across Corewell’s Southeast Michigan hospitals in a recent U.S. News announcement.
CMS Care Compare
Use Medicare Care Compare for quality measures, patient experience, readmission, safety, timely care, and public CMS data.
Leapfrog safety grades
Use Leapfrog Hospital Safety Grade as one external safety reference, but do not treat any single grade as complete medical advice.
Content gap audit: what weak hospital pages usually miss
A useful Corewell Health Trenton Hospital article should not stop at name, address, and phone number. It should help users complete real patient tasks.
| Common missing detail | Why it matters | What this guide adds |
|---|---|---|
| Campus entrance and parking details | Patients may need different lots for ER, hospital, imaging, and medical building visits. | Emergency Lot 2 Red, Imaging Lot 3 Purple, Visitor Lots 1 Blue and 6 Green, hospital entrance, imaging entrance, and medical building route. |
| Records office details | Patients often need medical records, imaging copies, legal certificates, and amendment routes. | Medical records phone, fax, hours, imaging phone, imaging email, MyChart request route, and certificate routing. |
| Billing and payment procedure | Hospital billing can involve multiple statements, estimates, payment plans, and insurance questions. | Billing phone, mail address, MyChart payment, text payment note, itemized statement route, and scam warning. |
| Financial assistance path | Patients may qualify for assistance, Medicaid review, charity care, or interest-free payment plans. | Financial counseling phone, email, application path, payment plan options, and estimate phone. |
| Visitor rules | Families need to know visiting hours, visitor limits, children rules, and unit exceptions. | General visiting hours, two-visitor guidance, patient-choice language, and unit-specific confirmation steps. |
| Service-specific planning | ER, imaging, lab, surgery, birthing, cardiovascular, and records visits require different preparation. | Practical question prompts for each service area and a start-here decision table. |
Official source checklist for this guide
Use these sources for final verification before calling, visiting, requesting records, paying bills, or quoting hospital details.
| Official source | What it verifies | When to open it |
|---|---|---|
| Corewell Health Trenton Hospital page | Hospital profile, open-24-hours listing, main phone, specialties, and core service list. | Open first for current hospital identity, main number, and official Corewell listing. |
| Official campus map PDF | Address, main phone, parking lots, emergency entrance, hospital entrance, imaging entrance, medical building entrance, and campus layout. | Open before driving, parking, or giving directions to a patient or visitor. |
| Visitor Information | General visiting hours, visitor-limit guidance, patient-choice visitation language, and unit-exception warning. | Open before visiting an inpatient or checking children/overnight visitor rules. |
| Medical Records overview | MyChart medical-record requests, online requests, mail/fax authorization, certificate routing, amendments, and billing quick facts. | Open before requesting copies, correcting records, or finding certificate instructions. |
| Request a Copy of Your Medical Records | Trenton Health Information Management address, phone, fax, hours, imaging phone, and imaging release email. | Open when you need Trenton-specific records or imaging-release information. |
| Pay My Bill | Phone payment, mail payment, SMS payment, representative hours, paperless billing, and scam warning. | Open before paying, calling billing, or responding to payment messages. |
| Price Estimates | Estimate tools, MyChart estimate route, guest estimates, CPT-code need, and price specialist number. | Open before non-emergency procedures, imaging, surgery, and scheduled services. |
| Financial Assistance | Financial counseling, charity care, insurance review, interest-free plans, Medicaid eligibility, application forms, and assistance phone. | Open if you cannot pay, need help with coverage, or want to apply for assistance. |
| Payment Plans | Interest-free payment plan options, Health Services Financing, MyChart payment plans, and customer service phone. | Open if you need more than 30 days to pay a balance. |
| Trenton Hospital Imaging | Imaging address, hours, phone, specialties, services, and map route. | Open before CT, X-ray, PET CT, ultrasound, MRI, bone density, or breast imaging visits. |
Medical, emergency, and billing disclaimer
This guide helps with navigation, contact, parking, records, billing, portal, and visitor preparation. It does not replace medical advice, emergency care, insurance advice, or legal guidance.
Corewell Health Trenton Hospital FAQs
These FAQs focus on the hospital address, phone numbers, ER, parking, records, billing, MyChart, services, visitors, and financial help.