Fort Worth, Texas · Pediatric Hospital Guide · Updated September 2026
Cook Children’s Hospital contact, pediatric ER, maps, appointments, specialties, records, billing, parking, and family visitor help
Cook Children’s Hospital is commonly searched by families looking for Cook Children’s Medical Center – Fort Worth, the pediatric medical center at 801 7th Ave., Fort Worth, TX 76104. The main number is 682-885-4000, and the Fort Worth emergency department is listed separately at 886 6th Ave. with phone 682-885-4093.
This guide is built for parents and caregivers who need practical next steps: which Cook Children’s location to use, when to call 911, where the ER entrance is, how to prepare for an appointment, which department number to call, how medical records work, how billing works, and what to bring for a child’s visit or overnight stay.
Emergency safety note: If your child is unconscious, not responding, has trouble breathing, has a severe allergic reaction, has uncontrolled bleeding, may have poisoning, has major trauma, has a seizure that will not stop, or the situation seems critical, call 911. Cook Children’s states that ambulance transport is safer when the child’s condition is life-threatening or may cause permanent harm.
Primary medical center
801 7th Ave.
Cook Children’s Medical Center – Fort Worth, Fort Worth, TX 76104. Main number: 682-885-4000.
Fort Worth emergency department
886 6th Ave.
Cook Children’s Emergency Department, Fort Worth, TX 76104. ER phone: 682-885-4093.
Prosper medical center
4100 W. University Dr.
Cook Children’s Medical Center – Prosper, Prosper, TX 75078. Main number: 945-204-4100.
Hospital hours
Open 24 hours
The Fort Worth and Prosper medical centers list 24-hour availability, but clinic, surgery, registration, and department hours can differ.
Pediatric trauma
Level II trauma center
The Fort Worth ER is listed as a Level II trauma center with 24-hour pediatric and surgical care and access to more than 60 specialties.
Records request
682-885-1012
Call Release of Information Monday through Friday, 8 a.m. to 5 p.m., for medical-record authorization help.
Cook Children’s Hospital overview and correct location name
Many families search for “Cook Children’s Hospital,” but the official Fort Worth campus name is Cook Children’s Medical Center – Fort Worth.
Official Fort Worth name
Cook Children’s Medical Center – Fort Worth.
Main address
801 7th Ave., Fort Worth, TX 76104.
Main phone
682-885-4000. Cook Children’s says this line is answered 24 hours a day.
Best use
Complex pediatric hospital care, emergency care, surgery, intensive care, specialty clinics, imaging, lab, pharmacy, inpatient stays, and family support.
Not the same as
A general adult hospital, a primary-care office, a standalone urgent-care clinic, or the Cook Children’s Health Plan customer-service office.
Search intent clarification: If you need emergency care, use the ER address and ER entrance. If you have a planned medical-center visit, use the 7th Avenue medical-center route. If you have a Dodson Specialty Clinic visit, use the P1 garage and Pruitt Street entrance.
Cook Children’s emergency care in Fort Worth
The emergency department is a separate arrival point from the main medical-center address. Use 911 for life-threatening symptoms.
| Emergency item | Official detail | Parent action |
|---|---|---|
| Fort Worth ER address | 886 6th Ave., Fort Worth, TX 76104 | Use this for emergency-department navigation, not the main hospital front entrance. |
| ER phone | 682-885-4093 | Call for ER location help, but call 911 for a critical emergency. |
| Trauma designation | Level II trauma center | Use for serious pediatric illness or injury when the child is stable enough to be transported safely by caregiver. |
| ER parking | Park across the street in the garage at the southwest corner of 6th and West Terrell Avenue, marked for emergency parking. | After parking, cross the street and walk toward the red and white emergency signs under the red awning. |
| What ER staff may ask | Why you are there, other medical problems, medicines, and allergies. | Bring medication bottles or a current list, allergies, diagnosis list, and pediatrician phone number. |
Call 911 now
Unconsciousness, not responding, severe breathing trouble, major trauma, bone protruding, uncontrolled bleeding, seizure that will not stop, suspected poisoning, or symptoms that appear critical.
Use the pediatric ER
Broken bone, deep cut, serious head injury, worsening asthma, severe dehydration, severe abdominal pain, high fever in a young infant, or urgent symptoms needing pediatric emergency care.
Call pediatrician or urgent care
Milder symptoms when the child is stable, breathing normally, alert, drinking fluids, and not showing emergency warning signs.
Bring to the ER
Photo ID, insurance card, current medications, allergies, immunization details, specialist names, recent discharge papers, custody or guardian documents if relevant.
Cook Children’s phone directory for parents
Use the correct phone route for faster help. If unsure, call the main number and ask for routing.
| Department or need | Phone number | Use it for |
|---|---|---|
| Main medical center | 682-885-4000 | General hospital routing, location help, department transfer, and after-hours switchboard help. |
| Emergency Department | 682-885-4093 | Fort Worth pediatric emergency department location and ER-related questions. |
| Admitting | 682-885-4225 | Hospital admission questions and planned admission routing. |
| Emergency registration | 682-885-4231 | Emergency registration questions when directed by staff. |
| Surgery pre-registration | 682-885-2965 | Pre-registration for surgery when your appointment instructions say to call. |
| Behavioral Health | 682-885-3917 | Behavioral-health routing and program questions. |
| Billing inquiries | 682-885-4432 or 888-852-6635 | Hospital bills, itemized statements, insurance processing, and payment questions. |
| Patient Representative Office | 682-885-5325 | Complaints, care concerns, service issues, or unresolved patient-family concerns. |
| Information Desk | 682-885-6200 | Wayfinding, patient transport wagon or wheelchair help, and general campus assistance. |
| Interpreter Services | 682-885-7932 | Language assistance, interpreter coordination, and communication support. |
| Security escort or lost and found | 682-885-1047 | Security concerns, escort requests, or lost-and-found help. |
| Medical records release | 682-885-1012 | Authorization forms, record copies, and sending records to another party. |
Google maps for Cook Children’s Fort Worth and Prosper
Cook Children’s has more than one important address. Confirm whether your visit is main hospital, emergency department, Dodson Specialty Clinics, surgery, or Prosper campus.
Cook Children’s Medical Center – Fort Worth
801 7th Ave., Fort Worth, TX 76104
Main hospital visits and inpatient campus navigation.
801 7th Ave., Fort Worth, TX 76104
Main hospital visits and inpatient campus navigation.
Cook Children’s Emergency Department
886 6th Ave., Fort Worth, TX 76104
Use the ER entrance route and emergency parking signs.
886 6th Ave., Fort Worth, TX 76104
Use the ER entrance route and emergency parking signs.
Dodson Specialty Clinics
1500 Cooper St., Fort Worth, TX 76104
Use P1 garage at Pennsylvania Avenue and 8th Avenue when directed.
1500 Cooper St., Fort Worth, TX 76104
Use P1 garage at Pennsylvania Avenue and 8th Avenue when directed.
Cook Children’s Medical Center – Prosper
4100 W. University Dr., Prosper, TX 75078
Main Prosper medical center and ER route.
4100 W. University Dr., Prosper, TX 75078
Main Prosper medical center and ER route.
Parking, entrances, and registration
Parking depends on why you are coming. ER, main medical center, Dodson Specialty Clinics, and Dodson Surgery Center have different instructions.
| Visit type | Parking / entrance | Check-in step |
|---|---|---|
| Emergency room | Look for the red awning on the east side of the medical center. Park across the street near 6th and Terrell in the emergency parking area. | Cross toward the red and white emergency signs and enter under the red awning. |
| Medical center visit | The medical center is at 7th Avenue and Cooper Street. Park in the 7th Avenue garage at Pennsylvania Avenue and 7th Avenue. | Check in at Registration and bring your appointment instructions. |
| Dodson Specialty Clinics | Park in the P1 garage at Pennsylvania Avenue and 8th Avenue. | Enter through the Pruitt Street entrance and check in at Registration or use the self-service option when available. |
| Dodson Surgery Center | Enter the valet parking ramp on Cooper Street in front of Dodson Specialty Clinics. | Use surgery instructions from pre-registration. Dodson valet is listed as free for outpatient surgery. |
| Prosper medical center | For emergency visits, look for the red awning and patient/visitor parking across from the ER. For main visits, use the blue awning facing Highway 380. | Use Registration or self-service check-in before going to the clinic or department. |
Arrival tip: Before leaving home, confirm the exact address, garage, building, entrance color or awning, registration desk, floor, suite, appointment time, and whether construction updates affect your route.
How to prepare for appointments at Cook Children’s
Planned hospital visits are smoother when registration, insurance, records, and parking are handled before arrival.
Confirm the correct location.
Ask whether the visit is at the main Fort Worth medical center, Dodson Specialty Clinics, Dodson Surgery Center, Prosper medical center, a neighborhood clinic, or another specialty office.
Watch for registration calls.
Cook Children’s says a patient registration representative may contact you about benefit information or to validate and collect additional information before the visit.
Arrive early for paperwork.
Cook Children’s recommends arriving at least 15 minutes early so you have time to complete registration and receive directions to the appointment location.
Bring medical and insurance details.
Bring photo ID, insurance card, referral or authorization if required, medication list, allergies, prior imaging, lab results, discharge papers, specialist notes, and guardian documents when relevant.
Ask about billing before planned care.
For surgery, imaging, lab work, therapy, or specialty care, ask whether the hospital, physician group, anesthesia, radiology, pathology, lab, and facility fees are billed separately.
Scheduling script: “My child has an appointment for __. Which campus, building, entrance, parking garage, registration desk, floor, and records route should we use? Is prior authorization needed?”
Pediatric specialties and services at Cook Children’s
Cook Children’s has pediatric hospital services, specialty clinics, and outpatient locations across North Texas. Availability depends on provider schedule, insurance, referrals, and patient condition.
| Care area | Examples of services or departments | Useful parent question |
|---|---|---|
| Emergency and trauma | 24-hour pediatric emergency care, Level II trauma care, child life, Spanish-speaking translators, social work, and follow-up connections. | Should we call 911, go to the Fort Worth ER, use Prosper ER, or go to the closest emergency department? |
| Critical care | Pediatric intensive care, cardiac intensive care, hospitalists, surgical care, and inpatient support. | Who is the attending physician and how will daily updates be shared with parents or guardians? |
| Heart care | Cardiology, Heart Center care, cardiac surgery-related services, congenital heart support, and specialty programs. | Do we need cardiology, electrophysiology, imaging, surgery consult, or congenital heart follow-up? |
| Cancer and blood disorders | Hematology/oncology clinic, neuro-oncology, cancer-related care, transfusion or infusion support, and related specialty teams. | Should prior pathology, imaging, lab results, and treatment summaries be sent before the visit? |
| Neurosciences | Neurology, neurosurgery, epilepsy-related services, neuropsychology, neuro-oncology, rehabilitation coordination, and specialty clinics. | Is EEG, MRI, prior imaging upload, medication review, or seizure history documentation needed? |
| Orthopedics and sports medicine | Orthopedic clinic, sports medicine, fractures, spine, limb, joint, injury, and pediatric musculoskeletal concerns. | Should we bring X-rays, outside imaging disks, school sports forms, or brace details? |
| Diagnostics and support | Radiology, laboratory services, infusion center, retail pharmacy, Child Life, interpreter services, spiritual care, and family resource support. | Does the child need fasting, sedation screening, lab timing, imaging prep, or pharmacy pickup before leaving? |
Ranking context: Cook Children’s quality page says the system earned six U.S. News & World Report Best Children’s Hospitals specialty rankings for 2025–2026, including Pediatric Behavioral Health, Cancer, Diabetes & Endocrinology, Neurology & Neurosurgery, Orthopedics, and Pulmonology & Lung Surgery.
What to bring before a visit or overnight stay
Cook Children’s before-visit guidance emphasizes paperwork, route planning, early arrival, and child-friendly preparation.
For appointments
- Photo ID and insurance card.
- Referral, order, or authorization if required.
- Medication list, including over-the-counter medicines.
- Allergy list and important diagnoses.
- Prior lab results, imaging, discharge papers, or specialist notes.
- Custody, guardianship, or consent documents if needed.
For your child’s overnight stay
- Favorite blanket, stuffed animal, toy, books, games, or comfort item.
- Pajamas, socks, slippers, comfortable clothing, toothbrush, toothpaste, hairbrush, and comb.
- Laptop, handheld gaming device, journal, paper, or pencil if helpful.
- Snacks only if allowed by the care team and diet restrictions.
For parents or caregivers
- Family and friends’ phone numbers.
- Insurance cards and important documents.
- Medication list for the child.
- Blanket, pillow, modest sleepwear, toiletries, snacks, laptop, chargers, and comfort items.
How to prepare the child
Use honest, age-appropriate language. Tell the child what will happen, allow questions, and avoid saying the hospital visit is a punishment. Ask Child Life for support if the child is anxious.
During the hospital visit: family resources and comfort services
Cook Children’s offers several family-facing resources that many basic listings miss.
| Resource | Location or contact | Why it helps |
|---|---|---|
| Information Desk | 682-885-6200 | Wayfinding, patient transport help, wagons, wheelchairs, and general visitor assistance. |
| Child Life | 682-885-4048 | Helps children cope with procedures, hospitalization, fear, and unfamiliar hospital experiences. |
| Interpreter Services | 682-885-7932 | Language assistance for families who need help understanding care, forms, or instructions. |
| Chapel / Spiritual Care | 682-885-4030 | Spiritual support, quiet reflection, and chaplain connection. |
| Matustik Family Health Library | 682-885-3060 | Family-friendly health information, computers, printer, databases, internet access, fax, and librarian help. |
| Security | 682-885-1047 | Security escort, safety concerns, and lost-and-found help. |
Family comfort note: Cook Children’s lists free WiFi, family-support resources, laundry areas, ATMs, meditation room, chapel, family health library, gift shop, and transport help such as wagons and wheelchairs.
Medical records, MyCookChildren’s, release forms, and processing time
Medical records matter for second opinions, school forms, specialists, insurance claims, disability forms, surgery follow-up, and hospital transfers.
| Record task | Best route | What to prepare |
|---|---|---|
| Request record copy | Call Cook Children’s Release of Information Department at 682-885-1012, Monday through Friday, 8 a.m. to 5 p.m. | Child’s full name, date of birth, visit dates, record type, parent or guardian identity, and where records should be sent. |
| Submit authorization | Email completed authorization to releaseofinformation@cookchildrens.org, fax to 682-885-1909, or mail to HIM Release of Information at 801 Seventh Ave., Fort Worth, TX 76104. | Completed authorization form, signature, recipient information, dates of service, and specific record types. |
| Pick up records | Use the pickup route only when directed by Release of Information. | Valid government-issued picture identification card. |
| Processing time | Requests may take up to 15 business days. | Plan ahead for school forms, second opinions, legal requests, insurance claims, and specialist appointments. |
| Faster electronic access | Use Cook Children’s MyChart Portal when available. | Portal login, proxy access, patient identity, and exact record needed. |
Records script: “I need my child’s records from visits on __ sent to __. Do I need the authorization form, photo ID, MyChart request, fax number, or email destination?”
Billing, insurance, hospital bills, physician bills, and portal payments
Cook Children’s billing can involve more than one bill. Read every bill carefully and call the number printed on that bill.
Hospital bill
A Cook Children’s Medical Center hospital bill can include room charges, medications, operating room fees, lab tests, medical supplies, and equipment. Questions: 682-885-4432 or 888-852-6635 outside area codes 817 or 682.
Emergency department bills
If your child came through the ER, you may also have emergency department physician and ER-related charges. Do not assume one payment covers every professional group.
Specialty clinic bills
Cook Children’s says specialty clinic visits can generate two bills: one from the doctors who cared for the child and one for medical-center outpatient services.
Insurance responsibility
Cook Children’s sends bills directly to insurance companies, but families are responsible for contacting insurance, tracking processing, and paying charges not paid by insurance.
Billing warning: A hospital may accept your insurance, but a physician, anesthesiologist, radiologist, pathologist, ambulance, or other professional group may bill separately. Confirm network status before planned care when possible.
Financial assistance and cost planning
Families should ask about estimates, assistance, insurance authorization, and payment timing before planned services.
| Need | Action | Why it matters |
|---|---|---|
| Estimate before planned care | Ask whether the estimate includes facility, physician, anesthesia, radiology, pathology, lab, pharmacy, device, therapy, and follow-up charges. | Multiple bills can arrive from different departments or professional groups. |
| Financial assistance | Open Cook Children’s financial assistance page or ask Patient Registration / Financial Counselor for current assistance rules. | Eligibility can depend on income, household size, employment status, insurance, and documentation. |
| Itemized statement | Call Patient Accounting at 682-885-4432. | Itemized statements help with insurance disputes, HSA/FSA records, tax files, legal requests, and payment review. |
| Out-of-network concern | Call your insurance plan before scheduled care and ask about the facility, physician group, and service authorization. | Out-of-network services can create higher out-of-pocket costs. |
Cook Children’s Medical Center – Prosper
Families searching for Cook Children’s may also need the Prosper campus. Confirm which campus appears on your appointment instructions.
Official name
Cook Children’s Medical Center – Prosper.
Address
4100 W. University Dr., Prosper, TX 75078.
Main phone
Emergency visits
Look for the red awning on the east side of the Prosper medical center and park in patient/visitor spaces across from the emergency department’s red awnings.
Medical center visits
Look for the blue awning at the front of the medical center facing Highway 380 and park in front of the medical center.
Surgery and specialty visits
Look for the green awning on the west side and follow registration or self-service check-in instructions.
Useful official forms, maps, and PDF resources
Cook Children’s official pages link several documents that are easy to miss if you only use a map listing.
| Resource | What it helps with | When to use it |
|---|---|---|
| Maps and wayfinding | Campus map, Dodson clinics map, emergency entrance, P1 garage, and location-move updates. | Open before driving to Fort Worth, especially during construction or clinic-location changes. |
| Medical center map PDF | Medical-center campus navigation, entrances, parking, and building orientation. | Open or save before a planned hospital, ER, surgery, or specialty-clinic visit. |
| Consent for treatment PDF | Treatment consent and registration preparation. | Open when the before-visit page or registration team asks you to review forms. |
| Patient privacy policy PDF | Privacy practices and patient information use. | Open before signing forms or when reviewing privacy questions. |
| Financial disclosure PDF | Financial disclosure and registration-related billing information. | Open before scheduled services when you need cost, insurance, or financial-responsibility clarity. |
| Medical records authorization page | Authorization process, email, fax, mail, photo ID, fees, and processing time. | Open before requesting records for another doctor, school, insurer, attorney, or caregiver. |
Official source checklist used for this guide
Use these official Cook Children’s pages for final verification before calling, visiting, requesting records, paying bills, or planning a child’s appointment.
| Official source | What it verifies | Best use |
|---|---|---|
| Cook Children’s Medical Center – Fort Worth | Main address, phone, hours, services, parking, registration, maps, and campus overview. | Open before a planned Fort Worth medical-center visit. |
| Fort Worth Emergency Department | ER address, phone, Level II trauma context, entrance, parking, and emergency visit process. | Open for ER location and arrival details, but call 911 for critical symptoms. |
| Cook Children’s contact page | Main number, Prosper number, billing, admitting, department numbers, foundation, health plan, and support services. | Open when you need the correct department number. |
| Request medical records | Release of Information number, authorization form, email, fax, mail, photo ID, fee note, and processing time. | Open before requesting records or sending records to another party. |
| Pay My Bill | Hospital bills, ER bills, specialty clinic bills, insurance responsibility, and billing phone numbers. | Open before paying or disputing a bill. |
| Financial assistance | Financial Assistance Policy route, mail request route, and family-income review context. | Open if your family may need help with hospital costs. |
| Maps and wayfinding | P1 garage, Dodson entrance, emergency entrance, campus maps, and direction assistance. | Open before driving to campus. |
| Before your visit | Registration, early arrival, forms, route planning, what to bring, and child preparation. | Open before a planned appointment or overnight stay. |
| Guest and visitor information | Phone calls, onsite resources, library, WiFi, chapel, meditation room, laundry, security, and lost-and-found details. | Open before visiting a patient or preparing for an inpatient stay. |
| Cook Children’s Medical Center – Prosper | Prosper address, phone, hours, parking, ER awning, medical-center entrance, and surgery/specialty entrance guidance. | Open if your appointment is at the Prosper campus. |
Independent guide notice: USHospitalGuides.com is not Cook Children’s, not a hospital, not an insurer, not an emergency dispatcher, and not a government agency. Use official Cook Children’s links and phone numbers for final decisions, appointments, pricing, records, visitor policies, and urgent medical instructions.
Medical and emergency disclaimer
This guide is for hospital navigation, contact, parking, records, billing, and appointment preparation. It is not medical advice.
Call 911 for emergencies. Do not use this page to diagnose a child or decide whether a serious symptom can wait. Pediatric emergencies need real-time medical evaluation.
Cook Children’s Hospital FAQs
These FAQs focus on Cook Children’s Fort Worth address, ER, phone numbers, maps, parking, appointments, records, billing, financial assistance, and family preparation.
1. What is the correct address for Cook Children’s Hospital in Fort Worth?
The main Fort Worth medical center is Cook Children’s Medical Center – Fort Worth at 801 7th Ave., Fort Worth, TX 76104. The emergency department uses a separate address at 886 6th Ave., Fort Worth, TX 76104.
2. What is Cook Children’s main phone number?
The main phone number for Cook Children’s Medical Center – Fort Worth is 682-885-4000. Cook Children’s says this line is answered 24 hours a day.
3. What is the phone number for Cook Children’s Fort Worth Emergency Department?
The Fort Worth Emergency Department phone number is 682-885-4093. For a life-threatening emergency, call 911 instead of waiting on a phone call.
4. Is Cook Children’s open 24 hours?
The Fort Worth medical center and emergency services list 24-hour availability. Individual clinics, surgery registration, specialty departments, medical records, billing, and support services may have separate hours.
5. Where do I park for Cook Children’s ER in Fort Worth?
For the Fort Worth ER, park across the street in the garage at the southwest corner of 6th and West Terrell Avenue, marked with an emergency parking sign. After parking, cross the street and walk toward the red and white emergency signs under the red awning.
6. How do I get medical records from Cook Children’s?
Call Cook Children’s Release of Information Department at 682-885-1012 between 8 a.m. and 5 p.m., Monday through Friday. Completed authorizations can be emailed to releaseofinformation@cookchildrens.org, faxed to 682-885-1909, or mailed to HIM Release of Information at 801 Seventh Ave., Fort Worth, TX 76104.
7. How long does Cook Children’s take to process medical records?
Cook Children’s says record requests may take up to 15 business days. For faster service, the hospital recommends using Cook Children’s MyChart Portal to request and receive records electronically when available.
8. What should I bring to a Cook Children’s appointment?
Bring photo ID, insurance card, referral or authorization if required, medication list, allergies, prior imaging, lab results, discharge papers, specialist notes, guardian documents if relevant, and your appointment instructions with campus, building, entrance, and check-in details.
9. Why did I receive more than one bill from Cook Children’s?
Cook Children’s explains that hospital, emergency, physician, specialty clinic, outpatient, lab, supplies, equipment, and professional charges may be billed separately. Read every bill carefully and call the phone number printed on the bill.
10. Does Cook Children’s have a Prosper hospital campus?
Yes. Cook Children’s Medical Center – Prosper is located at 4100 W. University Dr., Prosper, TX 75078, and the main phone number is 945-204-4100. Confirm whether your appointment is in Fort Worth or Prosper before leaving.