Carmel & Fishkill, New York · Veterinary Care Guide · Updated September 2026
Companion Pet Hospital contact, maps, hours, services, urgent care, PetDesk, pharmacy, forms, and records help
Companion Pet Hospital serves pet owners through two New York locations: Companion Pet Hospital – Carmel at 1242 Route 52, Carmel, NY 10512 and Companion Pet Hospital – Fishkill at 8 Route 9, Fishkill, NY 12524.
This guide is built for practical action: choosing the correct location, calling the right number, checking hours, preparing for first visits, using urgent-care options, requesting records, using PetDesk, ordering from the online pharmacy, understanding payment choices, and knowing where to go after hours.
Pet emergency warning: Companion Pet Hospital offers a limited number of urgent-care appointments to clients during normal business hours. If your pet has breathing trouble, collapse, seizures, severe bleeding, suspected poisoning, major trauma, bloat signs, inability to urinate, or extreme pain, call first during open hours or go directly to a veterinary emergency hospital after hours.
Official emails
2 contact routes
Carmel: carmel@companionpethospital.com. Fishkill: info@companionpethospital.com.
Clinic type
Full-service vet hospital
Wellness, vaccines, dentistry, surgery, diagnostics, nutrition, urgent care, palliative care, behavior, laser therapy, and travel certificates.
Quality signals
AAHA · Cat Friendly · Fear Free
The clinic presents AAHA accreditation, Cat Friendly Practice, and Fear Free-trained team member signals.
Digital tools
PetDesk + pharmacy
Use PetDesk for reminders, appointment requests, and care tracking; use the online pharmacy for refills, food, and delivery.
Start here: choose the right Companion Pet Hospital action
Use this table to decide whether to call, use PetDesk, complete a form, use the online pharmacy, or go to emergency care.
| Your need | Best action | Prepare before contacting the clinic |
|---|---|---|
| Choose a location | Use Carmel for 1242 Route 52 or Fishkill for 8 Route 9. | Confirm which office has the doctor, service, appointment time, or pharmacy pickup you need. |
| New-client first visit | Book first, then complete the New Client Form before check-in. | Owner details, pet profile, vaccine history, prior vet name, medication list, diet, allergies, and records. |
| Sick pet or urgent concern | Call the chosen location during business hours for urgent-care availability. | Symptoms, start time, appetite, water intake, vomiting, diarrhea, coughing, urination, medications, and photos or videos. |
| After-hours emergency | Use an emergency veterinary hospital instead of waiting for the next opening. | Recent records, medication names, pet insurance details, and safe transport in carrier, crate, or secure leash. |
| Medication refill or food order | Use PetDesk, call the clinic, or order through the official online pharmacy. | Medication name, strength, dose, remaining supply, shipping address, and whether doctor approval is required. |
| Surgery, dental, or procedure | Ask for an estimate and complete patient admission or consent forms when requested. | Fasting instructions, medications, bloodwork, deposit/payment plan, pickup time, e-collar needs, and recheck plan. |
| Travel certificate | Complete the travel checklist early and book enough time before departure. | Destination address, airline, travel dates, layover country, rabies certificate, vaccine proof, and microchip details. |
Companion Pet Hospital locations, phone numbers, emails, and hours
The practice has two official locations. Hours can change for holidays, staffing, weather, and emergencies, so call before time-sensitive visits.
| Location | Address | Phone / fax / email | Listed hours |
|---|---|---|---|
| Companion Pet Hospital – Carmel | 1242 Route 52, Carmel, NY 10512 | Phone: 845-878-3030 Fax: 845-878-4005 Email: carmel@companionpethospital.com |
Mon/Tue/Wed: 8:00 am – 6:00 pm Thu/Fri: 8:00 am – 5:00 pm Sat: 8:00 am – 1:00 pm Sun: Closed |
| Companion Pet Hospital – Fishkill | 8 Route 9, Fishkill, NY 12524 | Phone: 845-896-4830 Fax: 845-896-6107 Email: info@companionpethospital.com |
Mon/Wed: 8:00 am – 6:00 pm Tue: 8:00 am – 7:00 pm Thu/Fri: 8:00 am – 6:00 pm Sat: 8:30 am – 1:00 pm Sun: Closed |
Quick choice: Use Carmel if you normally visit Putnam County/Carmel-area care. Use Fishkill if you are closer to Dutchess County/Fishkill-area care. For urgent issues, call the office that can see your pet soonest and follow staff instructions.
Google maps, directions, parking, and safe arrival
Use the maps for navigation only. Always confirm the appointment location before driving because the practice has two offices.
Carmel map
Companion Pet Hospital – Carmel
1242 Route 52, Carmel, NY 10512
Phone: 845-878-3030
Confirm parking and entrance instructions with the clinic if your pet is contagious, painful, reactive, or unable to walk.
Fishkill map
Companion Pet Hospital – Fishkill
8 Route 9, Fishkill, NY 12524
Phone: 845-896-4830
Check whether your appointment, doctor, form, pharmacy pickup, or follow-up is scheduled for Fishkill before leaving.
Dogs
Use a secure leash. Tell the front desk if your dog is coughing, vomiting, fearful, reactive, painful, or needs low-stress handling.
Cats
Use a latched carrier. For anxious cats, ask whether arrival timing or immediate rooming can reduce lobby stress.
Bring records
Bring vaccine history, test results, medication list, diet details, insurance information, and photos or videos of symptoms.
Problem visits
Complete the problem-history form when requested so the team can review symptoms, home care, appetite, thirst, urination, stool, and medications.
Official online actions for Companion Pet Hospital
These links support live user tasks. Open the official page first, then follow the micro-steps listed below.
Contact Companion Pet Hospital
- Choose Carmel or Fishkill.
- Use phone for urgent or same-day issues.
- Use the contact form or email for non-emergency questions.
Book an appointment
- Pick the location you want to visit.
- Describe wellness, vaccine, sick, urgent, dental, surgery, refill, or travel needs.
- Ask whether a form is required before arrival.
New client forms
- Use the online New Client Form to speed up check-in.
- Download the PDF if needed.
- Send or bring prior medical records and vaccine proof.
Client forms
- Choose new client, procedure, wellness history, problem exam, or travel checklist.
- Complete the form before the visit if requested.
- Call if you are unsure which form applies.
PetDesk app
- Download PetDesk on iOS or Android.
- Use the email or phone number linked to your account.
- Request appointments, reminders, and refill support.
Online pharmacy
- Choose Carmel or Fishkill online pharmacy.
- Order approved medications, preventives, or food.
- Allow time for veterinarian approval before shipment.
Appointment procedure for new and existing clients
Companion Pet Hospital emphasizes low-stress care and asks owners to share accurate history so the team can use visit time efficiently.
Choose Carmel or Fishkill before booking.
Ask which office has the next available appointment, your preferred doctor, and the service your pet needs.
Explain the reason for the visit clearly.
Say whether the visit is wellness, vaccines, dental, surgery consult, sick visit, urgent-care request, behavior concern, senior care, travel certificate, or medication refill.
Complete forms before check-in.
New clients should complete the registration form. Wellness and problem visits may need separate patient-history forms.
Send previous medical records.
Ask the prior veterinarian to send vaccine records, diagnoses, treatments, lab results, imaging, surgery notes, and medication history.
Prepare for a low-stress visit.
Bring favorite treats unless there are food restrictions. Mention anxiety, fear, aggression, or handling concerns before the exam begins.
Ask questions before checkout.
Confirm diagnosis, medication directions, recheck timing, test results, estimate, insurance invoice needs, and what symptoms should trigger a return call.
Call script: “Hi, I need an appointment at the Carmel/Fishkill location. My pet is a __, symptoms started __, current medications are __, and records are from __. Is this routine, urgent, or emergency-level?”
Urgent care and after-hours emergency routing
The clinic lists limited urgent-care appointments for clients during regular hours. After-hours emergencies should be routed to a dedicated emergency veterinary hospital.
During business hours
Call Carmel at 845-878-3030 or Fishkill at 845-896-4830. Ask whether an urgent-care appointment is available before arriving.
Limited capacity
Urgent appointments are limited. If the case is severe or the schedule is full, the clinic may refer you to an emergency hospital.
After hours
Use the listed emergency clinics or another appropriate emergency hospital. Do not wait for regular hours if symptoms are serious.
Transport safety
Use a secure carrier, crate, towel, or leash. Do not give human medication unless a veterinarian tells you to do so.
| Emergency option listed by clinic | Phone | When to use |
|---|---|---|
| Guardian Veterinary Specialists | 914-703-3400 | After-hours emergencies or cases Companion Pet Hospital cannot accommodate the same day. |
| Katonah Bedford Veterinary | 914-241-7700 | After-hours or referral-level veterinary emergency care. |
| Newtown Veterinary Specialists | 203-270-8387 | Emergency or specialty-level support when directed or when local ER care is needed. |
Go urgently: Trouble breathing, collapse, seizures, suspected poisoning, severe bleeding, trauma, bloated abdomen, inability to urinate, pale gums, heatstroke signs, repeated vomiting, or extreme pain should not wait for a routine appointment.
Veterinary services available at Companion Pet Hospital
The official services menu is broad. Use the table to match your pet’s need with the right questions to ask before the visit.
| Care area | Services listed | Pet owner question to ask |
|---|---|---|
| Wellness and preventative care | Routine exams, preventive health planning, parasite control, lifestyle counseling, and age-specific care. | Which vaccines, tests, dental checks, parasite prevention, and screening labs are due for my pet’s age and lifestyle? |
| Vaccinations | Core and lifestyle-based vaccine planning for dogs and cats. | Which vaccines are required for boarding, grooming, daycare, travel, local risk, or medical history? |
| Dental care | Dental assessment, cleaning, oral-health planning, and dental treatment support. | Will my pet need anesthesia, pre-anesthetic bloodwork, dental X-rays, extractions, pain medication, or recheck care? |
| Surgery | General surgical care and procedure planning when medically appropriate. | What is included in the estimate, what monitoring is used, when should food be stopped, and what happens at pickup? |
| In-house diagnostics | Testing that may help evaluate illness, screening needs, treatment plans, and urgent concerns. | Which tests are needed today, what do they rule in or out, and when will results be available? |
| Parasite prevention | Flea, tick, heartworm, and internal parasite prevention guidance. | Which prevention fits my pet’s weight, age, exposure, travel, household pets, and local risk? |
| Microchipping | Microchip placement and lost-pet identification support. | How do I register or update the microchip contact information after placement? |
| Senior pet care | Age-related screening, quality-of-life conversations, chronic-condition monitoring, and prevention planning. | Should my senior pet have bloodwork, urinalysis, blood pressure screening, pain assessment, dental review, or diet changes? |
| Nutritional counseling | Diet, weight, feeding schedule, prescription food, and health-related nutrition discussion. | What brand, amount, schedule, treats, supplements, or therapeutic diet is best for my pet’s condition? |
| Sick visits and urgent care | Illness evaluation and limited urgent-care appointment availability during open hours. | Is my pet safe to wait for an appointment, or should I go to an emergency hospital now? |
| Palliative care and euthanasia | End-of-life comfort, quality-of-life discussions, and compassionate planning. | What signs indicate pain, poor quality of life, or need for hospice-style support? |
| Behavior counseling and laser therapy | Behavior guidance and selected laser therapy services. | Should we track triggers, pain, anxiety, medication, exercise, environment, or follow-up response? |
Veterinary team and location fit
The official team page lists veterinarians across the practice. Doctor schedules and location assignments can change, so confirm when booking.
| Veterinarian | Role or location context | Booking note |
|---|---|---|
| Dr. Hope Jankunas, DVM | Medical Director; listed among Carmel veterinarians. | Ask about availability for low-stress visits, ongoing care planning, wellness strategy, and complex follow-up. |
| Dr. Valerie Ammirato, DVM | Veterinarian; listed among Carmel veterinarians. | Mention if the visit needs detailed communication, low-stress handling, or ongoing wellness planning. |
| Dr. Isabella Robert | Listed on the Carmel location page as part of the Carmel veterinary team. | Confirm current schedule and case fit when booking at Carmel. |
| Dr. Alisha Selzner, DVM | Veterinarian; listed among Fishkill veterinarians. | Ask about availability for illness visits, wellness care, and follow-up at Fishkill. |
| Dr. Maureen Lecaro, DVM | Veterinarian; listed among Fishkill veterinarians. | Confirm location, schedule, and whether the case should be routine, urgent, or referred. |
| Dr. Sarah Wolff, BVM&S | Listed on the official team page. | Ask the front desk which location and appointment types are currently available. |
Before requesting a specific doctor: Ask whether that doctor is at Carmel or Fishkill that day, whether the visit length is appropriate, and whether urgent symptoms need a sooner slot with another veterinarian.
Client forms, registration, problem history, and procedure consent
Forms are one of the strongest practical details for this topic because they tell owners what information the clinic needs before care.
| Form or checklist | What it collects | Why it helps |
|---|---|---|
| New Client Form | Owner contact information, pet information, preferred communication, treatment authorization, and account details. | Speeds up first-visit check-in and keeps contact details current. |
| Procedure Form | Admission and client consent information for surgery or procedures. | Helps confirm authorization, estimate understanding, and procedure-day communication. |
| Wellness/Preventative Care History | Routine health, diet, prevention, vaccines, lifestyle, and wellness questions. | Makes wellness appointments more specific and less generic. |
| Exam for Problem History | Problem description, start date, home care tried, vomiting, diarrhea, coughing, sneezing, thirst, urination, appetite, activity, vaccines, prevention, diet, medication, and medical history. | Helps the team understand symptoms before the doctor examines the pet. |
| International Travel Checklist | Traveling person, destination address, destination phone, receiving person, airline, departure airport, travel dates, layovers, return date, microchip status, and vaccine proof. | Travel certificates can have strict timing rules and country-specific requirements. |
Form safety note: Do not use a general online form for emergency symptoms. For urgent breathing, bleeding, poisoning, collapse, seizures, or severe pain, call the clinic or go to emergency care.
PetDesk app, appointment reminders, medication refills, and online pharmacy
Companion Pet Hospital uses digital tools to make non-emergency communication easier for clients.
PetDesk app
PetDesk allows clients to message through the app in addition to SMS and email. Owners can request appointments, get reminders, and track pet care from a smartphone.
Appointment requests
Use PetDesk for routine requests, but call the clinic for urgent symptoms, same-day concerns, procedure questions, or anything that may need triage.
Online pharmacy
The official pharmacy page links to separate Carmel and Fishkill online pharmacies for medications, food, and home delivery.
Medication safety
Verify medication name, dose, strength, frequency, and pet name before giving any refill. Ask before using substitutions or changed directions.
Carmel pharmacy
Use the Carmel online pharmacy link if your pet’s records and prescription approval are connected to the Carmel location.
Fishkill pharmacy
Use the Fishkill online pharmacy link if your pet is primarily seen at Fishkill.
Record integration
The clinic says the online store is integrated with pet medical records, helping owners view treatment and care details.
Shipping
Online orders may ship to your home, but veterinarian approval and product availability can affect timing.
Medical records, vaccine proof, lab history, and transfer help
Records matter for new-client visits, urgent care, travel, specialist referral, boarding, grooming, and pet insurance claims.
| Record need | Best route | What to prepare |
|---|---|---|
| New-client transfer | Ask your prior veterinarian to email or fax records to the correct Companion Pet Hospital location. | Vaccine history, diagnoses, treatments, lab work, imaging, surgery notes, allergies, current diet, and medications. |
| Vaccine certificate | Request through the clinic, PetDesk, or location email depending on what is available for your account. | Pet name, owner name, date needed, and whether it is for daycare, boarding, grooming, licensing, or travel. |
| Specialist or ER records | Ask the clinic to send records to the emergency hospital or specialist. | Receiving hospital name, phone, fax, email, appointment date, and reason for referral. |
| Pet insurance claim | Request itemized invoice and medical notes after checkout. | Diagnosis, procedure, medication, lab, surgery, or dental line items and proof of payment. |
| Travel documents | Use the travel checklist and ask whether a certificate appointment is needed. | Destination, airline, travel dates, rabies certificate, microchip status, vaccine proof, and layover details. |
Payment options, estimates, CareCredit, Scratchpay, Trupanion Direct Pay, and insurance
The official payment page says full payment is due when services are performed and written estimates are provided for products and services your pet needs.
Accepted payment types
The clinic lists cash, personal checks, debit card, Mastercard, Discover, Visa, American Express, CareCredit, Scratchpay, and Trupanion Insurance Direct Pay processing.
Written estimates
Ask for an estimate before surgery, dental care, urgent diagnostics, long treatment plans, advanced testing, or procedures.
CareCredit
CareCredit may help approved clients pay at the time of care, after a post-care bill, or before an appointment when eligible.
Scratchpay
Scratchpay is listed as a financing option that can help clients manage pet-care costs through instant approvals and payment plans.
Trupanion Direct Pay
The clinic states it can process payments directly through Trupanion Insurance Direct Pay, which may help eligible policyholders reduce reimbursement delays.
Pet insurance
Ask what documents your insurer needs. Common claim documents include itemized invoice, diagnosis, doctor notes, lab results, and proof of payment.
Estimate question: “Can you separate required care, recommended care, optional add-ons, medication cost, follow-up cost, and what I should do if the total is over my budget?”
Pet travel certificates and travel checklist
Travel paperwork can require exact dates, vaccine proof, microchip status, airline rules, destination details, and country-specific timing.
| Travel detail | Why it matters | What to collect before calling |
|---|---|---|
| Destination address and phone | Health certificate forms may need the exact residence, hotel, or receiving location. | Destination address, local contact number, and person receiving the pet. |
| Airline and departure airport | Airlines may add rules separate from import requirements. | Airline name, airport of departure, pet cabin/cargo status, and crate rules. |
| Travel dates | Certificates can have strict timing windows before travel. | Departure date, arrival date, return date, and layover country. |
| Microchip status | Some countries require microchip placement before rabies vaccination. | Microchip number, placement date if known, and registration information. |
| Rabies and vaccine proof | Signed original rabies certificates or proof from prior vets may be required. | All vaccine certificates, prior vet contact details, and medical records. |
Travel timing warning: Do not wait until the week of travel. International certificates and airline requirements can require advance planning, record review, and exact form completion.
Content gap audit: what weak pages usually miss
A useful Companion Pet Hospital guide should not stop at “phone, address, hours.” It should help users complete real tasks.
| Common missing detail | Why it matters | What this guide adds |
|---|---|---|
| Two-location confusion | Users may call or drive to the wrong office. | Separate Carmel and Fishkill address, phone, fax, email, hours, and maps. |
| Urgent-care boundaries | Owners need to know when to call, when to wait, and when to go to emergency. | Limited urgent-care explanation and after-hours emergency clinic phone numbers. |
| Forms and intake details | New clients and problem visits need more than a generic appointment button. | New Client Form, procedure consent, wellness history, problem exam, and travel checklist details. |
| Digital workflow | PetDesk and pharmacy save time when users know when to use them. | PetDesk use cases, Carmel/Fishkill pharmacy choice, refill timing, and medication safety checks. |
| Payment clarity | Vet-care costs can surprise users at checkout. | Payment due-at-service note, estimates, CareCredit, Scratchpay, and Trupanion Direct Pay. |
| Doctor/team context | Owners may want a location or doctor fit before booking. | Veterinarian names, role/location context, and booking questions. |
Official source checklist for this guide
Use these official pages for final verification before calling, booking, ordering, submitting forms, or driving to a location.
| Official page | What it verifies | When to open it |
|---|---|---|
| Contact page | Carmel and Fishkill addresses, phone numbers, fax numbers, emails, hours, urgent-care note, and emergency clinic list. | Open before calling, emailing, faxing records, or deciding where to drive. |
| Locations page | Two-location structure, addresses, phone numbers, and practice quality statements. | Open when choosing Carmel versus Fishkill. |
| Services page | Wellness, vaccines, dental, surgery, diagnostics, parasite prevention, microchipping, senior care, nutrition, urgent care, palliative care, behavior, laser therapy, and travel certificates. | Open when checking whether the clinic handles your pet’s care need. |
| New Clients page | New-client welcome, New Client Form, appointment route, referral program, payment links, and first wellness exam offer details. | Open before a first visit or when completing intake paperwork. |
| What to Expect page | Low-stress visit flow, check-in process, patient-care team questions, doctor exam, diagnostics, treatment plan, payment, and follow-up scheduling. | Open before a nervous pet’s first appointment. |
| Meet the Team page | Veterinarian names, roles, background, and care approach. | Open when requesting a specific doctor or learning about the care team. |
| Client Forms page | New Client Form, procedure consent, wellness history, problem exam history, and travel certificate checklist. | Open before completing paperwork or procedure instructions. |
| PetDesk App page | App communication, appointment requests, reminders, and care tracking. | Open for digital communication and non-emergency account tasks. |
| Online Pharmacy page | Carmel and Fishkill pharmacy links, refills, food orders, delivery, and medication-source safety statements. | Open before ordering medications, preventives, or prescription food. |
| Payment Options page | Payment due at service, written estimates, cash, checks, debit, major cards, CareCredit, Scratchpay, and Trupanion Direct Pay. | Open before expensive diagnostics, dental care, surgery, or treatment plans. |
Independent guide notice: USHospitalGuides.com is not Companion Pet Hospital, not a veterinary provider, not an emergency clinic, and not a government agency. Use official clinic links and phone numbers for appointments, prices, records, emergency direction, diagnosis, and treatment decisions.
Pet health and safety notice
This guide helps with contact, scheduling, location, forms, portal, pharmacy, records, billing, and preparation. It does not replace veterinary diagnosis or treatment.
Do not rely on online information for emergency triage. Breathing difficulty, poisoning, trauma, seizures, urinary blockage, heatstroke, severe pain, sudden collapse, or suspected toxin exposure needs immediate veterinary help.
Companion Pet Hospital FAQs
These questions focus on the two locations, phone numbers, hours, maps, urgent care, services, forms, PetDesk, online pharmacy, payments, and records.
1. Where is Companion Pet Hospital located?
Companion Pet Hospital has two New York locations: Carmel at 1242 Route 52, Carmel, NY 10512, and Fishkill at 8 Route 9, Fishkill, NY 12524.
2. What is the phone number for Companion Pet Hospital Carmel?
The Carmel location phone number is 845-878-3030. Use it for Carmel appointments, urgent-care availability during open hours, records, forms, pharmacy questions, and billing support.
3. What is the phone number for Companion Pet Hospital Fishkill?
The Fishkill location phone number is 845-896-4830. Use it for Fishkill appointments, urgent-care availability during open hours, records, forms, pharmacy questions, and billing support.
4. What are the listed hours for the Carmel location?
The Carmel location lists Monday, Tuesday, and Wednesday from 8:00 am to 6:00 pm; Thursday and Friday from 8:00 am to 5:00 pm; Saturday from 8:00 am to 1:00 pm; and Sunday closed.
5. What are the listed hours for the Fishkill location?
The Fishkill location lists Monday and Wednesday from 8:00 am to 6:00 pm; Tuesday from 8:00 am to 7:00 pm; Thursday and Friday from 8:00 am to 6:00 pm; Saturday from 8:30 am to 1:00 pm; and Sunday closed.
6. Does Companion Pet Hospital offer urgent care?
The clinic offers a limited number of urgent-care appointments to clients during normal business hours. Call first to check availability. After hours, use a veterinary emergency hospital.
7. What veterinary services does Companion Pet Hospital provide?
Services include wellness and preventive care, vaccinations, dental care, surgery, in-house diagnostics, parasite prevention, microchipping, senior pet care, nutritional counseling, sick visits and urgent care, palliative care and euthanasia, behavior counseling, laser therapy, and pet travel certificates.
8. What forms should new clients complete?
New clients should complete the New Client Form. Depending on the appointment type, the clinic may also use procedure consent, wellness history, problem exam history, or pet travel certificate checklist forms.
9. What can I use PetDesk and the online pharmacy for?
PetDesk can help with appointment requests, reminders, care tracking, and communication. The online pharmacy can help owners order approved medications, preventives, prescription food, and other products for home delivery.
10. What payment options are listed by Companion Pet Hospital?
The clinic lists cash, personal checks, debit card, Mastercard, Discover, Visa, American Express, CareCredit, Scratchpay, and Trupanion Insurance Direct Pay processing. Full payment is due when services are performed.