Children’s Hospital Milwaukee pediatric care guide: address, phone, ER, appointments, urgent care, MyChart, records, billing, parking, visitors, and map
Children’s Hospital Milwaukee commonly refers to Children’s Wisconsin Milwaukee Campus, the pediatric hospital at 8915 W. Connell Court, Milwaukee, WI 53226. The campus is listed as open 24 hours, with specialty care, inpatient care, intensive care, emergency care, mental health walk-in care, lab, imaging, pharmacy, cafeteria, and family resources.
Use this guide to call the right number, find emergency or urgent care, request an appointment, prepare for a child’s visit, use MyChart, request medical records, ask billing questions, plan parking, and understand visitor rules before arriving.
Milwaukee, WI 53226. Use this for the main Children’s Wisconsin Milwaukee Campus.
Use for specialty-care scheduling and appointment requests through Central Scheduling.
Use this number to reach a patient at the Milwaukee Hospital.
The Emergency Department and Trauma Center is available every day of the week, 24 hours a day.
The Milwaukee Mental Health Walk-In Clinic helps children and teens with urgent mental health issues.
Families and visitors can park in the parking structure or use valet for free, subject to current campus instructions.
Children’s Hospital Milwaukee overview
A practical parent and caregiver guide for the Milwaukee pediatric hospital most people mean when they search “Children’s Hospital Milwaukee.”
The official name is Children’s Wisconsin Milwaukee Campus. It is a pediatric hospital campus in Milwaukee offering inpatient care, intensive care, specialty clinics, emergency care, a pediatric trauma center, mental health walk-in care, lab testing, imaging, pharmacy services, family support, dining, gift shop, and visitor resources.
Because Children’s Wisconsin has multiple locations, always confirm the exact location on the appointment reminder, MyChart message, referral, pre-registration call, or discharge paperwork. A specialty clinic, urgent care visit, imaging appointment, lab test, surgery, mental health visit, or emergency visit may use a different entrance or building.
Official Children’s Wisconsin links and what to do after each opens
Use official Children’s Wisconsin pages first because phone routing, visitor limits, parking, construction, medical-record rules, billing, and appointment access can change.
| Official resource | Use it for | What to do next |
|---|---|---|
| Milwaukee Campus | Address, hours, appointment phone, campus services, emergency care, specialty care, lab, imaging, pharmacy, parking, visitor guidelines, cafeteria, gift shop, and Family Resource Center. | Use this page before driving to confirm current entrance, construction, screening, parking, and service details. |
| Emergency Department and Trauma Center | EDTC address, Skywalk Building directions, ED parking, urgent-vs-emergency guidance, visitor limit, Level I trauma details, and pediatric emergency expectations. | For life-threatening symptoms, call 911 or go to emergency care instead of using web forms. |
| Urgent Care | Walk-in urgent care, urgent-care video visits, symptom examples, urgent-vs-emergency routing, and location search. | Use urgent care for minor illness or injury, not severe emergency symptoms. |
| Milwaukee Mental Health Walk-In Clinic | Urgent mental health walk-in hours, age range, phone number, symptoms, limits, reservation process, and parking notes. | Reserve a place in line when available, but call 911 or go to an emergency room for active emergency or immediate danger. |
| Planning your visit to Milwaukee | Preparation checklist, scheduling, records, MyChart, transportation, lodging, insurance, and arrival planning. | Review before a specialty visit, surgery, imaging, lab, inpatient admission, or complex appointment day. |
| MyChart | Patient portal access, appointment details, medical-record portions, messages, test results, billing, and account management. | Use for routine access; do not use portal messaging for urgent or emergency symptoms. |
| Medical Records | Patient Request for PHI, MyChart records, form submission, record release, and copy guidance. | Use the form or MyChart route and keep copies of submitted paperwork. |
| Insurance, Billing and Payments | Insurance network questions, estimates, copays, coinsurance, deductibles, deposits, billing navigation, and separate Medical College of Wisconsin provider billing. | Call your insurer before scheduled care and confirm whether Children’s Wisconsin and specialty providers are covered. |
| Billing and Payments | MyChart bill pay, guest pay, payment summaries, billing phone numbers, itemized bills, and payment questions. | Call billing if you received more than one bill or need help understanding charges. |
| Financial Assistance | Free application forms, mailing address, phone/email help, financial counseling, eligibility overview, and assistance process. | Call 414-266-6262 or Financial Counseling at 414-266-5700 if paying for care is difficult. |
Children’s Hospital Milwaukee address, phone, and key contact points
Use the right phone route based on whether you need scheduling, patient-room transfer, emergency care, lab/imaging, mental health walk-in care, billing, records, or financial help.
| Contact need | Details | Best use |
|---|---|---|
| Main campus address | 8915 W. Connell Court, Milwaukee, WI 53226 | Main hospital campus, emergency department, specialty care, inpatient care, lab, imaging, pharmacy, and visitor planning. |
| Request an appointment | 877-607-5280 | Specialty-care scheduling, central scheduling, appointment requests, and appointment-location questions. |
| Central Scheduling local number | 414-607-5280 | Lab appointments, imaging appointments, referral scheduling, and local scheduling support. |
| Reach a Milwaukee Hospital patient | 414-266-2000 | Ask to be connected to a patient, unit, or room when allowed by privacy and visitor rules. |
| Mental Health Walk-In Clinic | 414-337-3400 | Urgent mental health concerns for children and teens ages 5-18 when not a medical emergency. |
| Mental and Behavioral Health Access Team | 414-266-3339 | After-hours guidance listed by the mental health walk-in page when the clinic is closed and the child cannot wait. |
| Billing questions | 414-266-6262 or 888-449-4998 | Bill questions, MyChart billing, itemized statements, payment help, and account questions. |
| Financial Counseling | 414-266-5700 | Insurance coverage help, payment options, estimate guidance, and financial-support questions. |
| Skywalk Pharmacy | Use the official Milwaukee Campus pharmacy section before pickup. | Prescription pickup, bedside delivery, over-the-counter medications, and discharge-medication questions. |
Which Children’s Wisconsin care option should you use?
Choose based on urgency, age, symptom severity, appointment type, and whether the child needs hospital-level care.
| Child’s situation | Best route | What to do now |
|---|---|---|
| Major injury, choking, poisoning, altered consciousness, seizures, severe bleeding, severe pain, chest pain, severe asthma, drug overdose, psychiatric emergency, or post-operative complication | Emergency Department / 911 | Call 911 or go to the nearest emergency department immediately. |
| Earache, sore throat, colds/flu, pink eye, UTI symptoms, minor vomiting/diarrhea, mild asthma/wheezing, minor burns/cuts, rash, sprain, croup, constipation | Walk-in urgent care or video visit when appropriate | Use the urgent-care page to choose location, video visit, or emergency department. |
| New or worsening anxiety, panic, school avoidance, sleep trouble, mood symptoms, bullying, trouble focusing, or urgent mental health concern | Milwaukee Mental Health Walk-In Clinic if not an emergency | Call 414-337-3400 or reserve a place in line when available. For active emergency, call 911 or go to an ER. |
| Specialty care, ongoing condition, referral, imaging, lab, surgical consult, or second opinion | Specialty appointment / Central Scheduling | Call 877-607-5280 or request an appointment online. Ask about referral and insurance requirements. |
| Inpatient stay, ICU, surgery admission, discharge planning, or patient-room call | Milwaukee Hospital | Call 414-266-2000 to reach a patient or unit when permitted by privacy and visitor rules. |
Emergency Department and Trauma Center at Children’s Wisconsin Milwaukee Campus
The Emergency Department and Trauma Center is for serious pediatric illness, injury, and life-threatening symptoms.
Where it is
The EDTC is located in the Skywalk Building on the Milwaukee Campus at 8915 W. Connell Court. The official directions route drivers south on 92nd Street from Watertown Plank Road, then left onto Connell Court.
Emergency parking
Parking is available in the lot near the Skywalk Building entrance, with additional parking in the visitor parking structure north of the Milwaukee Hospital and Clinics Building.
Pediatric trauma
Children’s Wisconsin describes the Milwaukee EDTC as pediatric-focused, with a Level I Trauma Center and pediatric emergency experts.
Mental health crisis
The EDTC page says a mental health team is available 24/7 to help children in crisis. Use 911 or the closest ER for immediate danger.
Children’s Wisconsin urgent care and video visits
Urgent care is for immediate but generally less severe illness or minor injury. It is not a substitute for emergency care.
| Care option | Best for | Important limit |
|---|---|---|
| Walk-in urgent care | Children ages 0-18 with minor illness or injury when a pediatrician visit is not available soon enough. | A limited number of walk-in appointments may be available at each location. Check current availability. |
| Urgent care video visit | Children ages 0-17 with selected issues such as pink eye, lice, rash, constipation, fever, cough/cold/flu, nausea/vomiting/diarrhea, croup, allergies, or minor injury advice. | Video visits are not for serious symptoms, major injuries, dehydration, breathing trouble, or emergency concerns. |
| Milwaukee-area urgent locations | Good Hope Clinic and Forest Home Clinic are Milwaukee urgent-care options listed by Children’s Wisconsin. | Hours and capacity may change. Use the official urgent-care page before traveling. |
| Emergency Department | Major injuries, severe pain, chest pain, severe headache, poisoning, seizures, severe bleeding, severe asthma, psychiatric emergencies, and evaluation after assault or abuse. | Use ED or 911 for emergencies; do not choose urgent care simply because it may be closer or less expensive. |
Milwaukee Mental Health Walk-In Clinic for children and teens
This clinic is designed for urgent mental health issues, not medical emergencies or active life-threatening crises.
How to schedule pediatric care at Children’s Wisconsin Milwaukee
Use Central Scheduling, online appointment requests, MyChart, or referral tools depending on the visit type.
Pediatric services and campus resources at Children’s Hospital Milwaukee
The Milwaukee Campus brings hospital-level pediatric care and outpatient support into one large campus.
Specialty care
Specialty care is located in the Clinics Building and Craig Yabuki Tower. Call 877-607-5280 or request an appointment online.
Milwaukee Hospital
The hospital provides inpatient care and intensive care for children of all ages. Call 414-266-2000 to reach a patient when permitted.
Emergency Department and Trauma Center
Emergency care is available 24/7 and is designed for pediatric emergencies, trauma, serious injury, crisis, and severe illness.
Mental Health Walk-In Clinic
Use for urgent mental health issues in children and teens ages 5-18 when the situation is not a medical emergency.
Lab testing
Lab appointments must be made by calling 414-607-5280. The lab is located on the first floor of Craig Yabuki Tower.
Imaging
Imaging appointments must be made by calling 414-607-5280. Appointment directions are provided when scheduling.
Skywalk Pharmacy
The Skywalk Pharmacy is located in the Skywalk Building and offers in-store pickup and bedside delivery for prescriptions and over-the-counter medications.
Family Resource Center
The Daniel M. Soref Family Resource Center offers parent-to-parent support, information, referrals, and help connecting families to community resources.
Before you go to Children’s Wisconsin Milwaukee Campus
Preparation helps families avoid missed check-in details, parking delays, insurance confusion, and duplicate records requests.
MyChart for Children’s Wisconsin patients and families
MyChart is the main online portal for portions of the child’s health record, appointments, messages, test results, and billing tools.
| MyChart task | What it helps with | Important limit |
|---|---|---|
| View records | Access portions of the child’s medical record, visit notes, test results, and care details. | Some records may require a formal medical-record request. |
| Appointments | View past and upcoming appointments and use supported electronic scheduling tools. | Use phone or emergency care for urgent symptoms, same-day issues, or serious concerns. |
| Messages | Securely message providers for routine questions when that feature is available. | Portal messaging is not emergency triage and should not be used for immediate medical danger. |
| Billing | Pay bills, view paid bills, update insurance coverage, view itemized bills, statements, and payment summaries. | Call billing if you do not understand a charge, separate bill, or insurance denial. |
| Account support | Sign in, manage family access, and use Children’s Wisconsin app or portal features. | Proxy access and adolescent privacy rules may affect what parents can see. |
Medical records, PHI requests, vaccine proof, referrals, and outside records
Records may be needed for second opinions, school forms, insurance claims, specialist visits, surgery planning, discharge follow-up, or another provider.
| Record need | Best route | What to prepare |
|---|---|---|
| Parent or patient copy | MyChart or Patient Request for Protected Health Information form | Child’s name, date of birth, date range, record type, delivery method, and requester signature. |
| Records sent to another provider | Medical Records / Release of Information | Receiving provider name, phone, fax, address, exact records, and reason for transfer. |
| Vaccine record | MyChart, primary care office, or medical records request | School, daycare, sports, travel, camp, or specialist form requirements. |
| Outside records before visit | Ask outside doctor or hospital to send records before the appointment | Labs, imaging, emergency notes, discharge summary, medication list, therapy notes, and referral/order. |
| Insurance or billing documentation | Billing office and MyChart billing tools | Itemized bill, account number, service date, insurance Explanation of Benefits, and payment proof. |
| Mental health or sensitive records | Medical Records with privacy-specific authorization | Ask what signatures, age-based consent, guardian proof, or release limits apply. |
Billing, insurance, estimates, deposits, payment plans, and separate bills
Children’s hospital billing can include hospital charges, specialty provider charges, lab, imaging, procedures, insurance adjustments, deductibles, copays, coinsurance, and separate physician bills.
| Billing question | Best starting point | What to ask |
|---|---|---|
| How do I pay a bill? | MyChart User or Pay as a Guest | Confirm account, service date, child name, guarantor, payment plan, and whether another bill may arrive. |
| Who do I call for billing help? | Children’s Wisconsin billing | Call 414-266-6262 or 888-449-4998 for bill questions. |
| Why did I get more than one bill? | Billing and insurance guidance | Ask which bill is from Children’s Wisconsin and which bill is from specialists, tests, procedures, or Medical College of Wisconsin providers. |
| Is my insurance accepted? | Your insurance company and Children’s Wisconsin insurance page | Ask whether Children’s Wisconsin, the facility, specialist, Medical College of Wisconsin provider, lab, imaging, anesthesia, and procedure are in network. |
| What will I owe at the visit? | Insurance benefits and estimate tools | Ask about copay, deductible, coinsurance, noncovered services, deposit if uninsured, and payment-plan options. |
| Can I use cash? | Insurance, Billing and Payments page | Children’s Wisconsin billing guidance says checks, credit cards, and debit cards are accepted and cash is not accepted. Confirm current policy before visiting. |
Financial assistance and help paying for care
Children’s Wisconsin publishes financial-assistance resources for families who need help understanding payment options.
Visitor guidelines, patient rooms, screening, gifts, and family support
Visitor rules protect children, families, and staff. Confirm current rules before bringing extra adults, siblings, or gifts.
Parking, valet, construction notices, entrances, and arrival planning
Parking and entrances can change because of construction and screening. Recheck the campus page before travel.
| Parking or entrance topic | Current public guidance | What to do before arrival |
|---|---|---|
| General parking | Families and visitors can park in the parking structure or use valet for free. | Follow signs when arriving on the Milwaukee Campus and allow extra time. |
| Hospital and Clinics valet | Valet hours are listed as Monday-Friday, 7 a.m.-5 p.m., with retrieval available until 8 p.m. | Confirm valet availability before relying on it for early, late, weekend, holiday, or construction-period visits. |
| EDTC valet | EDTC valet is listed as Sunday-Saturday, 10 a.m.-2 p.m. | For emergencies, prioritize safe arrival and emergency instructions over normal parking plans. |
| ED parking | The EDTC page lists parking near the Skywalk Building entrance, with extra parking in the visitor parking structure. | Follow Emergency Department signs and use 911 if private driving is unsafe. |
| Construction notices | The Milwaukee Campus page posts changing traffic, entrance, and construction updates. | Check the official page on the day of the visit. |
| Screening | Everyone passes through weapons screening technology at entrances. | Arrive early and follow posted security instructions. |
Skywalk Pharmacy, cafeteria, cafés, gift shop, and Family Resource Center
Campus amenities matter during long specialty visits, inpatient stays, surgery days, and emergency waits.
Skywalk Pharmacy
The Skywalk Pharmacy is in the Skywalk Building and supports prescriptions, over-the-counter medications, in-store pickup, and bedside delivery.
Cafeteria
The cafeteria is located on the lower level of the hospital and is listed as open 24 hours a day, every day.
Café West and Apple a Day Café
Café West is on the first floor of the Hospital. Apple a Day Café is on the first floor of Craig Yabuki Tower.
Gift shop
The first-floor gift shop offers books, toys, games, snacks, and more. Posted hours are Monday-Friday, 9:30 a.m.-4:30 p.m.
Sending a gift
Children’s Wisconsin links to an online gift option for Milwaukee Hospital patients, with regular-store-hour delivery when available.
Daniel M. Soref Family Resource Center
The Family Resource Center is on the first floor of the hospital across from the gift shop and helps connect families to information and community resources.
Children’s Hospital Milwaukee map and directions
The map below points to Children’s Wisconsin Milwaukee Campus at 8915 W. Connell Court. Confirm your building, entrance, parking, and appointment location before driving.
Children’s Wisconsin Milwaukee Campus
8915 W. Connell Court
Milwaukee, WI 53226
Appointment phone: 877-607-5280
Patient-room phone: 414-266-2000
Arrival checklist
- Confirm whether you need Hospital, Clinics Building, Craig Yabuki Tower, Skywalk Building, EDTC, lab, imaging, or mental health walk-in clinic.
- Bring photo ID, insurance card, referral/order, vaccine record, medication list, and outside records.
- Allow extra time for parking, walking, construction changes, and weapons screening.
- Call 911 for life-threatening emergencies rather than planning a normal appointment arrival.
- Ask the department whether siblings, extra adults, gifts, or food are allowed.
Source checklist used for this Children’s Hospital Milwaukee guide
Use these official Children’s Wisconsin resources for final verification before calling, driving, scheduling, requesting records, paying bills, or relying on a visitor rule.
| Source | What it confirms | When to recheck |
|---|---|---|
| Children’s Wisconsin Milwaukee Campus | Address, open-hours listing, request appointment phone, patient-room phone, campus services, emergency care, mental health walk-in care, lab, imaging, pharmacy, parking, valet, visitor limits, cafeteria, gift shop, and Family Resource Center. | Before publishing address, phone, campus services, parking, entrances, visitor rules, or amenities. |
| Emergency Department and Trauma Center | EDTC location, directions, parking, emergency visitor limit, urgent-vs-emergency examples, pediatric emergency care, and Level I Trauma Center details. | Before describing emergency or trauma routing. |
| Urgent Care | Walk-in urgent care, video visits, age ranges, urgent-care examples, emergency-care examples, and same-day care routes. | Before advising urgent care instead of emergency care. |
| Milwaukee Mental Health Walk-In Clinic | Age range, phone, hours, symptoms, services, limits, reservation process, adult accompaniment, guardian consent, parking, and insurance note. | Before mental-health walk-in guidance. |
| Ambulatory Referral Order Form | Central Scheduling phone numbers, referral callback timing, form limits, and urgent/same-day exclusions. | Before giving referral or scheduling instructions. |
| Medical Records | Patient Request for PHI, MyChart access, record request routes, and release-process guidance. | Before advising on records, school forms, provider transfer, or sensitive records. |
| MyChart | Portal access for records, secure messages, scheduling, test results, and billing features. | Before describing portal tools or proxy access. |
| Insurance, Billing and Payments | Insurance network guidance, cost estimate support, copays, coinsurance, deductible, deposits, payment methods, no-cash note, surprise-bill protections, and separate specialty-provider billing. | Before insurance or billing guidance. |
| Billing and Payments | MyChart bill pay, guest pay, billing phone numbers, bill questions, itemized bills, payment summaries, and multiple-bill explanation. | Before payment instructions. |
| Financial Assistance | Application access, phone/email, mailing address, Financial Counseling phone, eligibility overview, emergency-care statement, and appeal note. | Before financial-assistance guidance. |
Children’s Hospital Milwaukee FAQs
Common questions about Children’s Wisconsin Milwaukee Campus address, phone, emergency department, urgent care, mental health walk-in clinic, appointments, MyChart, records, billing, parking, and visitors.