Burlingame Family Pet Hospital phone, hours, services, temporary visit-location note, appointments, emergency care, and billing
Burlingame Family Pet Hospital is a veterinary practice serving dogs and cats in Burlingame, San Mateo, Millbrae, San Bruno, South San Francisco, and nearby Peninsula communities.
The clinic’s contact page lists 1808 Magnolia Ave, Burlingame, CA 94010, phone (650) 697-7234, and email info@burlingamefamilypet.com. The current homepage also posts a temporary note that patients are being seen at Village Square Woodside Veterinary Hospital, so confirm your visit location before driving.
Use for appointments, refill requests, urgent care questions, records, and visit-location confirmation.
Use for general questions when your pet is not having an emergency.
Burlingame, CA 94010. Confirm before driving because of the temporary operations notice.
Homepage says patients are temporarily seen at Village Square Woodside Veterinary Hospital.
Saturday-Sunday 9 AM-6 PM, according to the contact page.
The payment page lists credit cards, cash, and CareCredit.
About Burlingame Family Pet Hospital
A local veterinary guide for appointments, urgent care, wellness, surgery, oral health, vaccines, microchips, payments, and records.
Burlingame Family Pet Hospital describes itself as a full-service veterinarian that provides comprehensive care in a clean, welcoming environment. The clinic focuses on dogs and cats and lists services for routine health, urgent needs, dental care, surgery, vaccines, microchipping, and more.
The most important current step is confirmation. Because the homepage says patients are temporarily being seen at a Woodside-area partner location, pet owners should call or email before going to the Magnolia Avenue address.
Contact information and hours
Use the official phone number for anything urgent, same-day, appointment-related, or location-sensitive.
| Contact item | Official detail | Use it for |
|---|---|---|
| Main phone | 650-697-7234 | Appointments, urgent symptoms, prescription refill requests, records, location confirmation, and general questions. |
| info@burlingamefamilypet.com | Non-emergency questions, forms, follow-up requests, and record coordination. | |
| Burlingame address | 1808 Magnolia Ave, Burlingame, CA 94010 | Listed clinic location. Confirm before visiting because the homepage currently includes a temporary patient-location notice. |
| Temporary patient location notice | Village Square Woodside Veterinary Hospital, 1725 Woodside Rd #F, Redwood City, CA 94061 | Call to verify whether your appointment, refill, or pickup is at the temporary care location. |
| Monday-Friday | 8 AM-7 PM | Regular listed weekday hours. Doctor and appointment availability may vary. |
| Saturday-Sunday | 9 AM-6 PM | Listed weekend hours. Call ahead for urgent care or appointment openings. |
Temporary patient location: what pet owners should confirm
The official homepage has a temporary operations notice, so this section helps prevent wrong-location visits.
Urgent and emergency care guidance
The clinic states it provides urgent and emergency care during regular business hours and lists local emergency/specialty providers for after-hours needs.
During clinic hours
Call 650-697-7234 before arriving. Explain the symptoms, how long they have been happening, and whether your pet can breathe, walk, urinate, or stay conscious.
After clinic hours
Use a 24/7 emergency hospital if your pet needs care when Burlingame Family Pet Hospital is not able to see patients.
Emergency symptoms
The official emergency page lists severe wounds, eye injuries, seizures, car accidents or fights, persistent vomiting or diarrhea, toxin exposure, collapse, respiratory distress, and painful bloated abdomen.
Call while en route
Emergency teams can advise safe transport, triage, and whether a specialty facility is better for the issue.
| Emergency provider named by clinic | Use for | Owner note |
|---|---|---|
| Sage Redwood City | After-hours emergency or specialty needs. | Call ahead and ask about availability, wait time, and service type. |
| Lenity Vet Specialty and Emergency Care | Emergency or specialty referral needs. | Confirm address, hours, and whether your pet’s issue can be seen. |
| North Peninsula Veterinary Emergency Clinic | 24/7 emergency care in the San Mateo area. | Useful for serious after-hours emergencies near Burlingame/San Mateo. |
| VCA Bay Area Veterinary Specialists | Specialty and emergency services depending on availability. | Call first for triage, department availability, and emergency instructions. |
| Veterinary Vision / Animal Eye Specialists | Eye-specific emergency or specialty issues. | Use for serious eye trauma, sudden vision change, or referral eye care. |
How to book an appointment
The clinic offers a PetDesk appointment request route and also directs owners to call for scheduling needs.
New client checklist
Use this checklist before a first visit to reduce delays and avoid repeating tests unnecessarily.
Complete forms early
Use the clinic’s new-client form or appointment request route if available, and make sure your contact information is current.
Transfer medical records
Ask your previous veterinarian to send vaccine history, exam notes, lab results, radiographs, prescriptions, and chronic-condition history.
List current medications
Include prescriptions, supplements, flea/tick/heartworm products, special diets, allergies, and past anesthesia problems.
Ask about estimates
For dentistry, surgery, imaging, diagnostics, urgent care, or multi-step care plans, ask for an estimate before approving treatment.
Veterinary services at Burlingame Family Pet Hospital
The official site describes full-service veterinary care for dogs and cats in Burlingame and nearby Peninsula communities.
| Service | What it helps with | Practical owner note |
|---|---|---|
| Pet wellness exams | Routine checkups, early disease detection, lifestyle guidance, and preventive planning. | Bring vaccine records, medications, diet details, and a list of concerns. |
| Pet urgent and emergency care | Same-day or urgent issues during regular business hours. | Call first so the team can triage and confirm whether to come in or use a 24/7 hospital. |
| Dentistry and oral surgery | Dental disease, oral pain, bad breath, extractions, and oral-health planning. | Ask about anesthesia, bloodwork, dental X-rays, pain control, and follow-up instructions. |
| Spay and neuter | Reproductive surgery and related wellness planning. | Ask about age, vaccine status, pre-op labs, fasting, recovery, and e-collar instructions. |
| Pet surgery | Soft-tissue and orthopedic surgical procedures listed by the clinic. | Request an estimate and ask what is included in anesthesia, monitoring, medications, and rechecks. |
| Pet vaccines | Core and lifestyle-based vaccination planning for dogs and cats. | Bring prior vaccine proof to avoid repeating vaccines unnecessarily. |
| Microchipping | Permanent pet identification if your pet is lost. | Keep the registry contact information updated after moves or phone changes. |
| Online pharmacy / store | Medication, preventive, and pet-health product support where available. | Call for prescription refill timing and doctor-approval requirements. |
Wellness exams and preventive care
Preventive visits help the veterinary team catch problems before they become urgent.
For puppies and kittens
Ask about vaccine timing, parasite prevention, microchipping, spay/neuter timing, nutrition, behavior, and socialization.
For adult pets
Review vaccines, weight, dental health, skin, ears, parasite prevention, diet, behavior, and any new symptoms.
For senior pets
Ask about bloodwork, arthritis, dental disease, lumps, appetite changes, bathroom changes, mobility, and chronic disease monitoring.
For multi-pet homes
Bring each pet’s separate vaccine history, medications, and behavior notes so the team can make individualized recommendations.
Surgery and procedure preparation
The hospital lists soft-tissue and orthopedic surgery. Always follow the specific instructions given for your pet’s procedure.
Dental care and oral surgery
Dental disease can cause pain, infection, bad breath, tooth loss, and eating difficulty.
Ask for a dental exam
Schedule a visit if your pet has bad breath, red gums, loose teeth, drooling, pawing at the mouth, chewing changes, or visible tartar.
Discuss anesthesia
Most professional dental cleanings and extractions require anesthesia. Ask about monitoring, pre-op labs, and recovery.
Request a dental estimate
Dental cost can change if extractions, X-rays, antibiotics, pain medicine, or follow-up care are needed.
Plan home care
Ask which brushing routine, dental chews, rinses, diets, or recheck timing fits your pet’s age and mouth condition.
Microchipping and lost-pet planning
The clinic lists pet microchipping, which helps reunite lost pets with owners when registry information is current.
Medical records, vaccine certificates, prescriptions, and refill requests
The homepage directs owners to call or email for prescription refill requests. Records are also important for boarding, grooming, travel, emergencies, and insurance.
| Need | What to ask | Why it matters |
|---|---|---|
| Vaccine certificate | Ask for rabies, DHPP, Bordetella, FVRCP, FeLV, or other vaccine proof by pet name. | Needed for boarding, daycare, grooming, licensing, travel, and housing rules. |
| Full medical record | Request exam notes, lab results, imaging reports, medications, vaccine history, and diagnosis history. | Useful for transfer, emergency care, second opinions, and chronic disease management. |
| Prescription refill | Call or email with pet name, medication name, dose, remaining supply, and pharmacy preference. | Some refills require a current exam, lab work, or doctor approval. |
| Online pharmacy item | Ask whether the product can be ordered through the clinic’s online pharmacy/store. | Helps avoid unsafe or unapproved online medication sources. |
| Referral records | Ask the clinic to send records to an emergency hospital or specialist. | Prevents delays and helps the receiving veterinarian understand prior care. |
| Insurance claim packet | Request an itemized invoice, diagnosis, exam notes, and lab results. | Most pet insurance companies need documentation before reimbursement. |
Billing, payment options, CareCredit, and estimates
The official payment page lists credit cards, cash, and CareCredit as ways to pay for veterinary expenses.
Lost pets, found pets, and animal-control routing near Burlingame
A veterinary hospital treats owned pets. Lost/found animals, stray animals, and animal-control matters may need Peninsula Humane Society & SPCA or local animal-control routing.
| Situation | Better route | Why |
|---|---|---|
| Your own pet is sick or injured | Burlingame Family Pet Hospital or emergency vet | Your pet needs veterinary medical advice and treatment. |
| Lost pet in Burlingame area | Peninsula Humane Society & SPCA / Coyote Point Shelter resources | Local shelter and intake resources help with lost/found pet recovery. |
| Found pet with possible microchip | Vet clinic, shelter, or animal-control scan | A chip scan can help locate the owner. |
| Sick, injured, or orphaned wild animal | Peninsula Humane Society & SPCA wildlife intake guidance | Wildlife needs specialized handling and intake rules. |
| Aggressive stray or public-safety concern | Animal control / local police non-emergency guidance | This may involve public safety rather than routine veterinary care. |
Map, location, and arrival tips
The contact page lists the Burlingame address, while the homepage currently posts a temporary Woodside patient-location notice. Call first to confirm where to go.
Burlingame Family Pet Hospital
1808 Magnolia Ave
Burlingame, CA 94010
Phone: 650-697-7234
Email: info@burlingamefamilypet.com
Arrival safety rules
- Dogs: Keep dogs on a secure leash and close to you in parking and lobby areas.
- Cats: Bring cats in a fully latched carrier.
- Contagious symptoms: Call before entering if your pet has coughing, vomiting, diarrhea, suspected parvo, ringworm, or other contagious signs.
- Anxious pets: Ask staff whether you should wait in the car or enter at a quieter time.
Burlingame Family Pet Hospital FAQs
Common questions about Burlingame Family Pet Hospital’s contact information, temporary location note, appointments, services, emergency care, payments, records, and map.